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Position Description Document

Position Title:


Family Violence Case Manager – Marian Community

Current Incumbent: Vacant Date:

April 2010



______________________________ (Agreed by the Position Holder)


_________________________________ (Agreed on behalf of St. Vincent de Paul)

Position Summary Marian Community is managed by St. Vincent de Paul Society and is funded through the joint State and Commonwealth Supported Accommodation and Assistance Program (SAAP). Marian Community assists women and children, who are experiencing or have experienced family violence, to live independently in the community. The program provides secure crisis accommodation and support service. The program ensures that high levels of support are provided to women and children in a safe environment, and that the use of community services and networks are maximised. Position Objectives To provide counselling information, advocacy, referral and case management support to women and women with children who are homeless and/or at risk of homelessness. To assist women and women with children to maximise their ability to live independently. Organisational Relationships Reports to:

Manager Marian Community

Positions reporting to this position:


Internal / External Liaisons:

Clients and Agencies

Major Responsibilities Case Management, Advice, Advocacy, Support and Counselling • To provide assessment, referral and support to women and their children who are homeless or at risk of homelessness. • To identify presenting housing and support needs of the client. • To assess the client’s situation and safety requirements through informed and confidential discussion. • To inform women and their children of appropriate options and empower them to make decisions which will enable them to move towards independence and security. Confidential

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SCHEDULE C • To use a case management framework and formulate an agreed action plan to assist the client. • To ensure that the client is informed of all resources/services available to her and her family and to ensure that client pathways to these resources/services are provided. • To refer and support women and women with children in accessing appropriate services including, housing, legal services, community resources and government departments. • To advocate on behalf of women and children. • To provide educative and therapeutic counselling around family violence.

Key Selection Criteria Essential • Demonstrated experience and understanding of the social and political context of family/domestic violence and empathy for women and their children who are victims/survivors. • Well developed knowledge of housing and homelessness issues relating to family violence • Ability to work within a case management framework • Demonstrated understanding and sensitivity to working with women from a wide range of cultural, social and economic backgrounds • Ability to work independently and co-operatively as part of a team • Excellent verbal and written communication skills • A relevant Tertiary Qualification and/or relevant work experience • Current Victorian Driver’s Licence essential • Ability to work an On Call system (staff are required to respond to and attend urgent calls after hours and on weekends as per roster) Desirable • Knowledge of Transitional Housing Management Program • Computer literacy - Windows environment • Ability to speak/write in a language other than English • Understanding of and/or experience with other service providers in the region Conditions of Employment Position is covered by Social and Community Services Victoria Award 2000 (SACS) Conditions:

Part-time, permanent – 32 hours per week


Monday - Friday

This Position description is current at 14 April 2010.


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