life. health. wellness.
“
The whole process took about 10 minutes, and all I paid was the $10 copayment for the visit and the $3 copayment for my medication.
“
VIRTUAL DOCTOR VISITS
N
etwork Health wants to create an excellent user experience, so we ask our members to share their feedback about services we offer. Recently, a Network Health member used a virtual visit through MDLIVE® and she provided a recap on how it works. She had been coughing and feeling sinus pressure for about two weeks. Finally, when she had to stay home from work because of her illness, she knew she needed medical attention. “I decided to try MDLIVE because I didn’t want to wait for a doctor’s appointment, but it wasn’t serious enough for urgent care or the ER,” she says. She activated her MDLIVE account through the Network Health member portal at login.networkhealth.com. Members can also visit MDLIVE.com/ networkhealth, call 877-958-5455 or download the MDLIVE app on a tablet or smartphone.
“It was really easy to use,” she says. “I filled out an online form and let them know when I would be available for an appointment. MDLIVE texted me with an appointment time.” The online form asks for medical history, symptoms and preferred pharmacy, in case a prescription is needed. “The doctor called at the designated time, diagnosed me with a sinus infection and called the prescription into my pharmacy,” she says. “The whole process took about 10 minutes, and all I paid was the $10 copayment for the visit and the $3 copayment for my medication.” She highly recommends the MDLIVE virtual visit as a fast, inexpensive treatment option. “As long as your condition isn’t life-threatening, it’s worth the 10 minutes to talk with one of the doctors.”
Activate your account today by texting NETWORK to 635483, call 877-958-5455 or visit MDLIVE.com/networkhealth.com. 14 | balance • W i n t e r 2 01 8
networkhealth.com