our sales service
Welcomeâ€Ś Our aim is to provide a first class service to vendors and purchasers alike, getting you moved as quickly and as stress free as possible.
Our record of success has been built upon a single minded desire to provide you, our customer, with a first class personal service delivered by highly motivated and highly experienced property professionals. Obtaining the best possible price for your property
Homes and Mortgages are one of
is an important factor in any move. Our experience
Hertfordshireâ€™s more established and successful
and regular research for comparable evidence
estate agents successfully selling houses and
ensures your home is marketed at the right price,
providing great value since 1999.
whilst attractive enough to achieve a sale in your preferred time scale. If you instruct us, we make
In a highly competitive market place, you require
certain every member of our team involved in the
an agency which consistently achieves and exceeds
sale of your property has an in-depth knowledge of
clientsâ€™ expectations. A team which has a proven
your home. This enables them to talk informatively
track record in obtaining the maximum return
to all prospective purchasers, whether over the
for your property and which thrives, regardless of
phone, by email or at the property itself.
Why we succeed… Signs of a successful agent
Our reach and presence
We put honesty and transparency at the heart
As well as a continually updated showcase of our
of everything we do, say, promise and deliver.
properties for sale, homesandmortgages.co.uk feeds
Professionalism and expertise go hand in hand with
directly to national property portal sites
this ethos, which is why we choose to be answerable
to all these professional bodies. It’s a clear sign that
you are dealing with a respected and reputable
agent confident in both the quality and standard of
the service delivered.
Marketing Whether maisonette or mansion, our approach to marketing is always informed by the same principle: to showcase your property to the widest possible pool of buyers. We put a great deal of effort into producing superior marketing materials because first impressions count. Floor plans and unlimited photographs ensure our sales particulars convey a level of accuracy and completeness rarely found in those of our competitors. An extensive internet presence and an on-going commitment to continued advertising in local newspapers compliments the approach of our dedicated sales team. Distinctive ‘for sale’ boards, and innovative marketing campaigns continually promote our brand and by definition the properties we sell.
Combined, these sites generate millions of hits per week, giving your property huge potential exposure.
Right from the start we embraced the power of
We’d be nothing without them. Quite simply they
technology within our business. From being early
are our greatest asset.
adaptors of the internet and all things digital, to the introduction of specialist estate agency software.
Our staff have been hand picked and trained in house.
Each one is renowned for his/her
Fast forward to the present day and cloud computing
sales ability, professionalism,
allied to a new generation of specialist software
trustworthiness and positive
allows us to stay at the cutting edge. Mobile
attitude to selling houses and
technology frees our negotiators to serve your
providing great customer
best interests from anywhere not just the office.
care to you.
Training is on-going and never just about ticking boxes. We work with all our staff to ensure they
After Sales Service
focus on putting the client at the forefront of all that
We don’t stop working once
we do. A commitment to continuous professional
we have found you a buyer!
development provides them with the necessary
Your file is then passed over
skills to sell your property efficiently and quickly.
to our specialised sales
Assembled in InDe
sign, to amend, all
you need to is upda
te the web image,
positioning will be
control department, where automatic
you will be looked after right
up to moving
out. We will liaise between you, your buyer, your solicitor, your buyers solicitors and the chain above and below you, trying to overcome any problems or queries before you even get to hear about them. You will receive a regular call to update you on the progress of your sale and you are most welcome to call into our office at anytime for any information you require
Top selling tips… Instant smell! Instant sell! Everyone knows that trick. Brew up a pot of real coffee just before the door bell rings and make sure the aroma of freshly ground coffee beans wafts through the hall and smacks likely buyers in the face — just as they walk through the door. That’s one. But probably not the best one. Consider these: • In vacant properties, always leave some
cleanliness. So, draw back those curtains and open those windows. • Air in, damp smells out; make use of ‘plug-ins’ or scented candles. • In vacant properties, always leave some furniture behind to give the place a lived in feeling. • If a buyer sits down in a property, it’s likely they feel at home, possibly even thinking of putting in an offer. For this reason, make sure there’s space round sofas and armchairs so viewers don’t have to step over coffee tables and magazines to get to them. • Peeling paint on a window, or a garden gate hanging off its hinges suggests that work needs
furniture behind to give the place a lived in
to be done on the property. This could be
used to re-negotiate the price.
• A freshly painted front door is a good place to
• If you have a garden, check
start. You don’t get a second chance to make a
house is as
• A confident buyer sweeps into a room. An unconvinced buyer has had to sweep through litter, pizza menus, junk mail and last year’s
neat and tidy as the inside. • In winter, if you
autumn leaves in the hall just to get in. Keep
have a fireplace,
have a fire blazing.
• In winter, have lights on during the day time. They can add enchantment... or
Hearths can move hearts.
disenchantment, if light bulbs are missing.
• To a nervous first-time buyer,
• Now there’s a big difference between getting
a damp stain caused by a
a feel of a place and having to feel your way
minor past leakage suggests
around, which is why lighting in a room is
an impending flood; get it fixed
important. In summer, natural light can liven
and painted over.
a place up and give a feeling of freshness and
86 High Street, Old Stevenage SG1 3DW t 01438 728444 f 01438 728414 e firstname.lastname@example.org www.homesandmortgages.co.uk residential sales