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Complimentary September 2013

Living the Good Life

: Specializing in Primary Care for Adults








from the publisher

Welcome to the September issue. The Hickory area has many wonderful resources. There are abundant man-made resources such as beautiful Lake Hickory, which is part of the Catawba River Basin. The roads and highways that run through here are a vital link that carry goods and services to and from this area, and surrounding areas. However, let us never forget the most precious resource of all; our friends and neighbors who live, work and play here. Labor Day Weekend is generally considered the end of summer and affords one last chance to get out of town for a long weekend. Many will take advantage of this opportunity and go to the beach to enjoy a bit of rest and relaxation, and get some sand in their shoes! Will you be one of them? The autumnal equinox, or fall, begins on September 22nd this year. My hope is for the month of September and the entire fall season to bring us much drier weather. Have a great month and thank you for reading the September issue of Hickory Living Magazine!


LIVING Living the Good Life

September 2013

Mailing Address - 1670 E. Broad Street, Suite #195 Statesville, NC 28625 828-464-4060 E-mail - CONTRIBUTING WRITERS Kristie Darling Meredith Collins Kathy Wheeler COVER PHOTOGRAPHY Shane Greene Photography COVER STORY Swisher Internal Medicine Editorial Stock photography, unless otherwise noted, is from ThinkStock.

Find Hickory Living Magazine on Facebook. Myron T. Gough Publisher, Hickory Living

W W W. H I C KO RY L I V I N G M AG A Z I N E . C O M Myron T. Gough Publisher/Owner

Kathy Wheeler Art Director/Sales

Bob Church Sales (828) 464-4060 (828) 238-3224 (336) 686-7271

Karen Shore Sales

Linda B. Wilson Sales

Tami Brode Sales (704) 425-3986 (704) 657-0237 (704) 699-5983

Hickory Living reserves the right to deny any advertisement or listing. Submissions are welcome, but unsolicited materials are not guaranteed to be returned. Hickory Living assumes no responsibility for information, products, services or statements made by advertisers or editorial contributors. All rights reserved. Reproduction in whole or in part without written permission from the publisher is prohibited. 4






September 2013 10

• Simple Changes For A New Room Design


• Swisher Internal Medicine: Specializing In Primary Care For Adults


• Cornerstone Health Care Providing Patient-Centered Care


• What's Cooking?! Aloha Chicken Sliders


• I’m Done With College – Now What?




home | food | education | local business 6








Simple Changes for a New Room Design By Kathy Wheeler

©Gerenme | iStockphoto | Thinkstock

Fall is a perfect time to look at the rooms in your home and prepare for the winter months ahead. Maybe it’s been ten years since you've updated your décor and you're tired of what you see. Maybe you have collected more accessories than you need in an attempt to update the space. In addition, you may have added to the list of functions a room serves, and the room seems to have shrunk; the walls are closing in. You have very little time, a small budget and moving is not an option. Where do you start? Clean. Before spending additional money on redecorating, pay someone to help you clean. Pull all of the accessories out of your room and off your walls. Give them a good cleaning. Clean carpets, floors, baseboards and walls and don’t forget to clean the light fixtures and dust the ceiling. Sparkling



clean windows will make the room seem larger and brighter immediately! Furniture. Do you have too much? Is there a piece that is blocking the flow of the room? If so, remove it. Rearrange furniture based on the different functions the room serves, compartmentalizing each function. Step back and take a fresh look. With all the accessories gone and the room freshly cleaned, does it appear much larger? I bet it does! Lighting. Do you have enough lighting for each task that is performed in the room? Consider using lamps from other rooms or purchase more functional lighting. Replace dusty lamp shades. Layers. Rugs, window treatments, pillows and throws can add color, warmth

and texture, while serving important purposes. However, avoid adding items that you don’t intend to use. In other words, don’t load a sofa full of pillows that you have to remove before you can sit on it. Personalize and accessorize. Be very strategic about which accessories you bring back into the room. Only add the items that you adore, and don’t fill up every space. Try grouping similar items like pictures and pottery. Leave empty spaces where your eye can rest. If you have a hard time choosing, consider whether the item can serve a practical purpose as well as a decorative one. Once you have completed the above tasks, you may find that everything you needed to update your space was there the whole time. A well-designed room will be comfortable, beautiful AND functional, and will be visited often.




cover story


On the cover and pictured–Board certified internists Dr. Anthony P. Zollo and Dr. Jenette T. Swisher of Swisher Internal Medicine, PLLC 12 12


: Specializing in Primary Care for Adults Written by Kristie Darling Photos by Shane Greene Photography

When I first met Dr. Jenette Swisher, I knew immediately this was a woman I wanted to get to know. She had me at the first handshake and smile. An attractive brunette, Dr. Swisher welcomed me with an easy laugh and a caring personality. I had a delightful time getting to know her. That being said, it isn’t surprising that Dr. Swisher’s lovely office, which she shares with Dr. Anthony Zollo and her staff of six medical and office professionals, all reflect that warm, relaxing approach to medical care that she embodies. “In this day and age,” Dr. Swisher explained, “I believe our patients truly appreciate our personal touch. Everyone here understands it’s not about the numbers or seeing as many patients as we can–it’s really all about people.” Indeed, a dedication to excellent quality care, delivered with each patient’s unique needs and goals in mind, is the focus of the entire team at Swisher Internal Medicine. Kay Weaver, a patient of Dr. Swisher for about seven years, shared: “Dr. Swisher is very open to listening to me. She has a professional courtesy and a genuine care for me as a patient and a person. And her staff– on a scale of one to ten, they’re a fifteen!”

MEDICAL CARE FOR ADULTS Dr. Swisher and Dr. Zollo are internists. In 2007, when Dr. Swisher opened her practice in Hickory, she was the only female internist in town; now there are several. “Many women prefer a female primary care physician, and I’m glad I can fill that need,” Dr. Swisher shared. “Of course, we see both men and women and our staff continually helps our patients, no matter what their individual issues and concerns might be.” Dr. Swisher and Dr. Zollo practice internal medicine–a specialty that focuses on prevention, diagnosis and treatment of conditions and diseases in adults aged 16 and older. These include chronic conditions such as high cholesterol, diabetes, hypertension, osteoporosis, emphysema and thyroid disease. “As we mature, it’s important to see a doctor who is trained and experienced in the unique issues we might face,” Dr. Zollo said. “With a focus in preventive medicine, cardiology,

Photos–top to bottom

Clinical allergy specialist Ashley Dorion is testing a patient for allergies. Dr. Swisher is preparing an injection for allergy immunotherapy. Dr. Zollo is taking vitals for this patient’s annual physical exam. HICKORY LIVING • SEPTEMBER 2013



Left–Drs. Swisher and Zollo reviewing a patient chart Shannon Monson, lab phlebotomist, is performing a venipuncture on a patient while Linda Teseniar, medical assistant, is checking a rapid strep test. Below– Dr. Swisher is prepping a patient for a cosmetic procedure and supervising while Ashley Whitt, medical assistant, is performing laser hair removal. diabetes and wound care, along with my training as a osteopathic physician, I care for patients with various concerns.” Acute conditions–those illnesses that come on quickly and usually don’t last long–can also be diagnosed and treated in the office. Colds, sore throats, bronchitis, pneumonia, bladder and other types of infections, lacerations, sprains and strains can all be managed at Swisher Internal Medicine. “We have a one-stop shop, so to speak,” Dr. Swisher explained. “Most people would much rather come in to the office than go to the hospital for tests, so we do a variety of in-house testing and treatments.” Ancillary procedures offered at Swisher Internal Medicine include stress testing for heart disease, lung function tests, ultrasounds, and IV fluids/medication administration.



Also, allergy testing can be performed by the allergy specialist, Ashley Dorian. The in-house lab is staffed by certified phlebotomist Shannon Monson. Gynecological exams and sports physicals can also be performed. WEIGHT LOSS AND COSMETIC PROCEDURES We are all eager to improve our quality of life and enjoyment of the activities we love. Two popular services can help with your goals: weight loss and nonsurgical cosmetic procedures. “Having my own practice, I can offer what I believe people are looking for,” Dr. Swisher told me. “We’re here to help people improve their lives in many ways. Our entire staff bends over backwards to care for the whole person, both inside and out. I believe we do that really well.” Of note, Dr. Swisher is the international medical

endorser for Hydroxycut, an over-thecounter diet pill. Dr. Zollo runs the weight loss program at Swisher Internal Medicine. His program focuses on achieving a healthy weight and developing a weight stabilizing lifestyle to keep you fit for the long haul. Healthy strategies for diet and exercise, individual counseling, lab testing, baseline electrocardiogram and body fat measurements are all a part of the physician directed program. “Having a personal relationship with Dr. Zollo while you are working on your weight loss is very helpful,” Dr. Swisher emphasized. “Patients love him. He’s an excellent physician, very friendly and caring. I recommend scheduling an appointment to meet him and learn more about the program. Weight loss can change your life.”


Swisher Internal Medicine’s friendly office staff, pictured left to right – front row – Linda Teseniar, medical assistant; Tasha Suddreth, office assistant; Ashley Dorion, clinical allergy specialist. Back row – Deena Suddreth, LPN and office manager; Ashley Whitt, medical assistant; and Christina Allman, medical office assistant

We are happier when we feel good about ourselves. Enhancing our appearance can lift our spirits and give us a renewed outlook on life. “I do cosmetic procedures because I enjoy it,” shared Dr. Swisher. “I like helping people feel better and look better. It’s very rewarding helping people make changes and improvements.” Today the menu of cosmetic procedures and products continues to grow. Dr. Swisher offers Botox Cosmetic and fillers (Juvéderm, Radiesse and Belotero) to smooth the appearance of facial lines and wrinkles; Latisse for longer and fuller eyelashes; and Thermage radiofrequency face and body firming treatments. Skin peels and hair removal are also available. “If I’m going to do something, I want to do it well,” Dr. Swisher added. “Our procedures and products are the best offered, and my patients appreciate the quality and love their results.” THE SWISHER MEDICAL TEAM Rounding out the staff are Dr. Swisher’s and Dr. Zollo’s medical assistants, Ashley Whitt and Linda Teseniar. Deena Suddreth, LPN, is the office manager. She is the go-to person for questions about billing, insurance, scheduling, products, staff or any concerns you

might have. You’ll make your appointments with Tasha Suddreth and check out with Chrissy Allman. “We really are a great team,” Dr. Zollo told me. “It’s a true compliment for our staff when patients send their children here when they get to be 16 or so.” Dr. Swisher and her family emigrated from Vietnam when she was five-yearsold. “Our family was sponsored by a church program whose volunteers taught us English,” she shared. “My parents worked day and night for us and really promoted education.” Dr. Swisher was valedictorian of her high school class and attended Kent State University, graduating cum laude, and North East Ohio University College of Medicine, receiving her medical degree there in 1994. Jenette and her husband, Dr. Aaron Swisher, have three children: eight-year-old Ajay, 10-year-old Zach and daughter, Sam, who is 12. “They are into everything from baseball, tennis and swimming to video games and drawing,” Dr. Swisher said with a smile. Her husband is a family practitioner with an office in Hildebran. Dr. Zollo was born and raised in New York and received his Doctor of Oste-

opathy degree at New York College of Osteopathic Medicine and completed his internship and residency at Baptist Medical Center and Brookdale Hospital and Medical Center. He and his wife, Donna, and their three children settled in North Carolina in 1991. He has over 20 years experience as a physician and joined Dr. Swisher’s practice in 2011. CARING FOR LONG-TIME PATIENTS, WELCOMING NEW! If you believe your health can be enhanced and improved through a personal, caring relationship with your primary care doctor, I sincerely recommend you make an appointment at Swisher Internal Medicine. Both Dr. Zollo and Dr. Swisher are physicians of the highest standards, with many years of experience and skill. You will enjoy the team’s personal approach, you will feel welcomed and very well cared for…exactly what we want and need when we're feeling poorly!

Swisher Internal Medicine 30 13th Avenue NW Hickory, NC 28601 828.324.0100 HICKORY LIVING • SEPTEMBER 2013






Providing Patient-Centered Care Article by Meredith Collins | Photos by Shane Greene


Cornerstone Health Care Physicians

Top, right–Back row, from left to right; Dr. Dana Chambers, Dr. Sanford Guttler, Dr. William Faltermayer, Dr. Douglas Nelson, Dr. Kirsten Kerr. Front row, Dr. Lisa Caporossi and Dr. Carlos de la Garza Right, clockwise–Dr. Douglas Michael, Dr. Brian Vierling, Dr. Mark Hawkins, Dr. William Long, Dr. Kimberly VassEudy Follow-up surveys after office visits, an online portal for accessing medical records, online prescription refills, value-driven health care, extended hours…these are just a few of the ways Cornerstone Health Care demonstrates what’s most important–their patients! The company’s over-arching goals are to improve the quality of care for patients, improve the patient experience with all of its providers and reduce the overall cost of care. “We want to become our patients’ medical home,” Anne Hill, division operations director, said. “The Cornerstone practices in the Catawba Valley region are committed to improving the health of our community.” 18


“Our vision is to be the model for physician-led healthcare in the US,” Hill said. “As an independent practice, physician owned and led, Cornerstone has been recognized nationally as a leader in value-driven healthcare.”

the western region of North Carolina. The practice has been recognized by Press Ganey, a leader in helping create continuous, sustainable improvement in the health care industry, for improving patient satisfaction.

Cornerstone is arguably one of the largest independent physician groups in the state. Because Cornerstone is not affiliated with a hospital system but has physicians with privileges at hospitals throughout its vast service area, its providers are able to deliver care the way they believe works best for their patients (at the right time, by the right providers and at the right place).

Cornerstone now includes more than 375 physicians and advanced practice providers representing a wide range of specialties. There are 90 locations in communities throughout central North Carolina. Twenty-four family practice physicians and advanced practice providers are located in the Catawba Valley area.

People are noticing. Cornerstone was ranked fifth as 2013 Best Employers in North Carolina, and is adding jobs to

Why is Cornerstone so successful? “More than a year ago, Cornerstone’s physicians made the commitment to change the way we are paid,” said Chief

Executive Officer and President Grace E. Terrell, MD. “We do better if we provide the highest quality care at a reasonable price in an efficient manner. We currently have 100 percent of our insurance contracts in a form that rewards us for doing this, called value-based health care. If every provider in the country were paid this way, the health care system would not be such a drain on the national economy, and we would likely have a healthier population.” “We have made a tremendous investment in health information systems infrastructure” Dr. Terrell said. “The most important investment Cornerstone makes, however, is in bringing highquality and efficient medical practices into the company that understands the direction health care is headed, and who wants to lead in this new environment for the sake of our patients. We focus our plans on the services we believe will make the most impact on patient outcomes.”

Cornerstone is ready to serve your family today. Visit www.cornerstonehealth. com or one of the Catawba Valley locations: Bethlehem Family Practice Taylorsville • 828-495-8226 Claremont Family Medicine Claremont • 828-459-4445 Conover Family Practice Conover • 828-464-3821 Granite Falls Primary Care Physicians Granite Falls • 828-396-3136 Generations Family Medicine & Aesthetics Hickory • 828-485-2762 Medical Arts Clinic Hickory • 828-328-2231 Springs Road Family Practice Hickory • 828-256-9853









What's Cooking?! Aloha Chicken Sliders

Getting together with friends and family is easy when you plan a simple menu. These grilled sliders require a little preparation ahead of time, but when your guests arrive, dinner will be ready in a snap! The point is to enjoy each other, not slave in a hot kitchen.

Aloha Chicken Sliders Yield: 12 servings, 1 slider per serving

1 can crushed pineapple ¼ cup soy sauce 1 clove garlic, minced 1 inch piece ginger, peeled and minced 1 teaspoon sesame oil 3 chicken breasts 2 tablespoons crushed pineapple ½ cup mayonnaise 1 teaspoon rice wine vinegar 3 slices provolone cheese, cut

into 4 pieces

12 tomato slices Lettuce

King’s Hawaiian–Original Hawaiian

Sweet Dinner Rolls

Open pineapple can and reserve two tablespoons for mayo. Place pineapple, soy sauce, garlic, ginger and sesame oil in zip-top bag and mix well.

Heat grill to high. Grill chicken for four minutes on each side. Top with cheese.

For sliders, slice each breast into four pieces and place into bag. Remove air from bag, seal and place in fridge for 6-8 hours. In small bowl, stir together two tablespoons pineapple, mayonnaise and vinegar.

Cut rolls in half. Spread bottom of roll with pineapple mayonnaise; add tomato slice, lettuce, chicken and top of roll. Recipe courtesy of Kings Hawaiian. For more information visit: Photo courtesy of Getty Images. HICKORY LIVING • SEPTEMBER 2013


I’m Done With College – Now What? Is it Worth My Time to Get an Advanced Degree?

©Claudiobaba | iStockphoto | Thinkstock

If you’re like most people, you probably thought getting your college diploma would put you ahead of the pack when it was time to get out there and get a job. Then you graduated. Now you’ve noticed there’s no shortage of people with four-year degrees scrambling for jobs. Maybe you want a career change, or perhaps you’re trying to break through the glass ceiling and take that next step. And, you’re trying to decide if it’s worth the expense and hassle of going back to school to pick up a master’s degree. Yes and no. Those who go back to school without a plan will not reap the same rewards as those with a laser focus on their goals. A master’s degree in underwater basket weaving just won’t have the same impact as a master’s of business administration with a concentration in medical administration. Those who do the groundwork to determine which degree will qualify them for their dream job, and which school can best deliver that degree, have the most to gain. Where do your strengths lie? What are 24


your interests? Which careers present the best likelihood of continued growth, expansion and satisfaction? You’ll have to answer the first two questions for yourself–and that’s going to take some soul searching. As for the final question, Forbes Magazine can help with that. Forbes’ list of top master’s degrees includes: • • • • • •

Information Systems Physician Assistant Occupational Therapy Public Health Finance Nursing

Once you’ve completed your chosen program, the financial gains can be stunning. According to a recent report from the National Association of Colleges and Employers, professionals entering the workplace with a master’s degree can earn starting salaries 20 to 40 percent higher than those with just a bachelor’s degree. And it is possible. Many employers will fund advanced degree programs for their students. For others, grants, scholarships and student loans are the

answer. Universities have removed other barriers to entry as well. At one time most universities offered master’s programs designed for fulltime, traditional students. The classes were taught five days a week during business hours. That made it tough for adult professionals with families to further their education. That’s changed in recent years with the advent of online learning and hybrid classes that allow students to take courses without sacrificing their incomes or their family responsibilities. These days, colleges see the need to offer flexibility for both the traditional student and the working professional. If you’ve decided to earn the wage you deserve; if you’ve decided to become a leader in your organization; if you’ve decided to live the life you’ve always wanted; if you’ve decided to become the person you were meant to be–then getting a master’s degree might just be the perfect decision. Article provided by Lenoir-Rhyne From business to healthcare to teaching, LR’s Hickory campus offers something for everyone. For more information, visit:


















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