Annual Report for Residents 2016-17

Page 13

Satisfaction

The best thing about your time with Derventio “They treat people equally. It’s nice to know I have the help if I need it.” “Sorting my life out” “Avoiding homelessness after discharge from hospital - Derventio helped me get back on my feet” “Knowing I have support if I need it” “Meeting different people from all walks of life” “Got me back on my feet when I really needed it which was important” “Being given the chance to live in an amazing home and feeling very safe” “The support and being able to have a bit of independence myself”

“I feel secure and valued as a person”

“Meeting wonderful staff and good housemates”

“Getting off the streets and helping me with my alcohol abuse”

“Building my life up to be better and happier”

“I suffered with depression and still do at times. My stay here has given me a sense of security and time to feel in a better place.” “Getting that close bond with my sister and other family members” “It gave me a chance to put my new plans into practice” “Being able to find the support I needed and having someone willing to listen and help” “Not living on a field for 8 months and meeting a couple of good housemates and staff”

Derventio Housing Trust Annual Report for Residents 2017

“I feel safe, clean, warm and comfortable” “The help and support I’ve been given has helped me turn my life around” “The best thing is the understanding I have got from my Housing Officer. No problem is too much and her reassurance is second to none.” “Giving me a chance to have my own space and think about my future” “Knowing that support is only a text or call away” “Giving me the chance to better my life. Putting a roof over my head.” 13


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