The Book for Business

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business consultant What is it: Every Dermalogica account has access to their own personal Business Consultant, in-person or on the phone. Need help with logging on to the Business Center, placing your first online product order, or help hosting an event? Call on your Business Consultant for support that’s never far away. What they do: Helps your business gain clients, retain clients, increase retail, and increase services.

14 dozen -to-a-

buy 12, get 2 free!

It’s back – your favorite promotion to help jumpstart the New Year: 14-to-a-dozen! Purchase 12 of the same retail product to get 2 of the same product free*. Savings expires January 31, 2009, so place your orders now.

what will you do with your extra 2? t 3FTUPDL TIFMWFT BGUFS UIF IPMJEBZ SVTI t 3VO B QSPNPUJPO GPS ZPVS TLJO UIFSBQJTUT PS SFUBJM TUBGG XIPFWFS performs the most Face MappingÂŽ or Speed MappingSM skin analysis sessions in January wins two products. t )PME BO JO TUPSF SBGGMF FBDI DMJFOU UIBU NBLFT B NJOJNVN Dermalogica purchase or re-books a treatment is entered to win. t 6TF BT XJOUFS TLJO USFBUNFOU TFMM UISPVHI 6TF UIF QSPGFTTJPOBM size during a treatment to get clients hooked. Then prescribe the retail size, giving clients the opportunity to continue the professional treatment results at home! Here are some of our winter skin favorites:

Super Rich Repair Features serious winter skin busters including Oil of Evening Primrose, Shea Butter, Colloidal Oatmeal, Vitamin E, Borage Oil, and Jojoba Seed Oil.

Daily MicrofoliantÂŽ Gentle exfoliation is key: remove dry, dulling cells to help moisturizers better penetrate skin and defend against dryness without aggravating already delicate skin.

Body Hydrating Cream A winter skin essential – artificial color and fragrance free hydration far surpasses perfumy, pretty-inpink lotions that can further irritate dry skin.

31 | business | more business supports

MultiVitamin Power RecoveryÂŽ Masque The ultimate skin health weapon. Restorative vitamins C and E, Beta-Glucan, and Panthenol bring skin back to life after dehydrating holiday activities (including those egg-nog parties!).

What is it: Ongoing Product Savings • Save 5% on the purchase of 6 of the same retail products, or get one free with the purchase of 12. • Order one speciality professional-use-only product, receive a second of the same product for 50% savings. • Receive 12 free samples treatment! with every dermalogica contest winner gets the “famousâ€? Dermalogica order. “It’s worth every second to help your team learn, listen and love On November 20th, an entire building was buzzing with Pictures from left to right: Robin with Jerry Wenker (President and COO of Dermalogica); Allison Jones (Regional Training Manager – West) and Robin; Raymond Wurwand, Jane Wurwand, Robin, and Jerry Wenker; Robin and Jane at Dermalogica on Montana, prepping for the professional skin treatment!

“connect! it’s worth it!� news – the Dermalogica contest winner was at Corporate Headquarters, ready to encounter the home of the Dermalogica experience!

Conditioning Body Wash This non-soap cleanser is a real multi-tasker. Use as a mani/pedi soak, when cleansing hands and feet before a treatment, and during all Thermal Body Therapy treatments. “Sneek in a sale� tip: Put a retail-sized bottle in your bathroom: clients will love the intoxicating essential oils and will want to buy!

*Offer may not be combined with “two for� discount; the highest savings will be applied. Applies to all retail products excluding skin kits and promotional accessories.

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what we do – if you don’t know how to do this, just ask for help from the skilled and incredible team that works for Dermalogica.� “Connect! It’s worth it!�

What it does: Helps increase retail and increase

Robin Kelleher, a Dermalogica user since 1989 and a professional skin therapist for 6 years, was chosen amongst 200 submissions from skin therapists touting their favorite Dermalogica product. As the grand prize winner, Robin received a visit to Los Angeles to see the sights, a trip to Corporate Headquarters, and a professional skin treatment by Dermalogica Founder Jane Wurwand at Dermalogica on Montana, our concept space in beautiful Santa Monica.

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“I am more confident than ever that we, a Dermalogica tribal family, are headed in the right direction. I encourage every skin therapist to speak up! Dermalogica is truly listening.�

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here’s what robin had to say about the experience: “A treatment from Jane‌ WOW! Having this experience has changed my outlook on my profession. Not only was it over the top and fabulous, I can truly understand Jane’s passion for connecting with your clients. As a skin therapist, we can learn how to do a facial, we can learn our products, but we must choose to connect with people. Jane has taught me a vital skill – connection – it is the heartbeat of our industry.â€?

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Our Products Choose to view concern, or fav use video� clips Top: Robin enjoying her visit to Corporate Headquarters in Los Angeles. Middle: Zanoli van Daalen (Postgraduate Curriculum Brand Developer), Robin, and Gretchen Wobensmith (Training Center Manager). Bottom: Natalie Watanabe (Corporate Office Manager), Robin, and David Valenzuela (Regional Sales

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