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ANÁLISIS DE GESTIÓN REPORTE MENSUAL SAN BORJA SUR - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


ANÁLISIS DE GESTIÓN REPORTE MENSUAL DAVID - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

TOT LEAD

VENTA LEAD

VENTA L,T&P

VENTA TOT

% VENTA LEAD

% VENTA TOT

6.27%

MONICA

147

39

12

51

26.53%

34.69%

2

9.26%

MIRTA

217

63

19

82

29.03%

37.79%

3

6.06%

EVELYN

142

24

11

35

16.90%

24.65%

4

11.05%

RICARDO

259

62

23

85

23.94%

32.82%

5

5.04%

GIOVANNA

118

21

8

29

17.80%

24.58%

6

9.30%

EDUARDO

218

32

26

58

14.68%

26.61%

7

7.26%

DAVID A

170

53

14

67

31.18%

39.41%

8

8.79%

JANETH

206

30

20

50

14.56%

24.27%

DAVID 9

1.32%

CAROLYN

31

3

10

13

9.68%

41.94%

10

5.93%

PILAR

139

21

6

27

15.11%

19.42%

11

3.29%

XAVIER

77

18

18

36

23.38%

46.75%

12

4.31%

MAGALY

101

1

20

21

0.99%

20.79%

13

4.65%

FRANCISCO

109

29

10

39

26.61%

35.78%

14

8.49%

MARIBEL

199

23

19

42

11.56%

21.11%

16

4.52%

YRELI

106

15

4

19

14.15%

17.92%

17

4.44%

CARLOS

104

18

3

21

17.31%

20.19%


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

VENTAS POR PRODUCTOS N째 ORDEN

% LEAD RECIB

GRUPO

ASESOR ALFA

BODY

COLAGEINA

JUP

LIVARIZ

MESORAL

MP3

MUP

RENUEE

SKY SHOES

SLIM ICE

STEP GYM

XPN

1

6.27%

MONICA

1

2

5

0

1

0

0

0

18

0

0

1

23

2

9.26%

MIRTA

2

0

3

0

2

0

0

12

49

0

0

0

14

3

6.06%

EVELYN

0

1

0

2

2

0

0

1

14

0

0

0

15

4

11.05%

RICARDO

0

3

0

0

4

0

0

1

47

0

3

1

26

5

5.04%

GIOVANNA

0

1

1

0

0

0

0

0

14

0

0

1

12

6

9.30%

EDUARDO

1

0

3

0

4

1

0

0

27

0

0

12

10

7

7.26%

DAVID A

1

2

1

0

1

0

0

0

42

0

0

1

19

8

8.79%

JANETH

2

4

4

0

0

1

0

0

23

2

0

0

14

DAVID 9

1.32%

CAROLYN

0

2

0

0

1

0

0

0

3

0

0

1

6

10

5.93%

PILAR

2

2

0

0

0

0

0

0

15

0

0

1

7

11

3.29%

XAVIER

3

0

0

1

3

0

0

0

14

0

0

1

14

12

4.31%

MAGALY

0

1

0

0

0

0

0

2

7

0

0

1

10

13

4.65%

FRANCISCO

7

0

1

0

0

0

0

0

15

0

0

0

16

14

8.49%

MARIBEL

1

0

2

0

2

0

0

2

17

1

0

0

17

16

4.52%

YRELI

2

2

0

0

0

0

0

0

3

0

0

0

12

17

4.44%

CARLOS

0

0

0

0

0

0

0

1

6

1

0

4

9


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

ENTREGAS

%FOLLOW UP

SPEECH

INCOME

SHIPPING

PRODUCTO

COSTO DEL COMERCIAL

6.27%

MONICA

50

98.04%

$185.60

$9,280.00

$1,020.00

$1,265.00

$2,940.00

2

9.26%

MIRTA

70

85.37%

$163.00

$11,410.00

$1,640.00

$1,771.00

3

6.06%

EVELYN

39

111.43%

$173.38

$6,762.00

$700.00

4

11.05%

RICARDO

57

67.06%

$182.72

$10,415.00

5

5.04%

GIOVANNA

30

103.45%

$181.70

6

9.30%

EDUARDO

47

81.03%

7

7.26%

DAVID A

39

8

8.79%

GASTOS OPERATIVOS

COSTOS TOTALES

UTILIDAD

$565.03

$352.49

$6,142.52

$3,137.48

$4,340.00

$582.66

$352.49

$8,686.14

$2,723.86

$986.70

$2,840.00

$452.24

$352.49

$5,331.42

$1,430.58

$1,700.00

$1,442.10

$5,180.00

$642.58

$352.49

$9,317.17

$1,097.83

$5,451.00

$580.00

$759.00

$2,360.00

$385.27

$352.49

$4,436.75

$1,014.25

$179.68

$8,445.00

$1,160.00

$1,189.10

$4,360.00

$613.68

$352.49

$7,675.26

$769.74

58.21%

$177.31

$6,915.00

$1,340.00

$986.70

$3,400.00

$437.08

$352.49

$6,516.27

$398.73

JANETH

41

82.00%

$178.76

$7,329.00

$1,000.00

$1,037.30

$4,120.00

$446.60

$352.49

$6,956.38

$372.62

9

1.32%

CAROLYN

12

92.31%

$161.50

$1,938.00

$260.00

$303.60

$620.00

$264.01

$352.49

$1,800.10

$137.90

10

5.93%

PILAR

29

107.41%

$166.24

$4,821.00

$540.00

$733.70

$2,780.00

$338.74

$352.49

$4,744.92

$76.08

11

3.29%

XAVIER

22

61.11%

$162.14

$3,567.00

$720.00

$556.60

$1,540.00

$340.50

$352.49

$3,509.59

$57.41

12

4.31%

MAGALY

17

80.95%

$192.53

$3,273.00

$420.00

$430.10

$2,020.00

$345.44

$352.49

$3,568.02

-$295.02

13

4.65%

FRANCISCO

23

58.97%

$171.00

$3,933.00

$780.00

$581.90

$2,180.00

$356.71

$352.49

$4,251.10

-$318.10

14

8.49%

MARIBEL

37

88.10%

$166.49

$6,160.00

$840.00

$936.10

$3,980.00

$416.28

$352.49

$6,524.87

-$364.87

16

4.52%

YRELI

19

100.00%

$175.32

$3,331.00

$380.00

$480.70

$2,120.00

$311.24

$352.49

$3,644.43

-$313.43

17

4.44%

CARLOS

18

85.71%

$166.78

$3,002.00

$420.00

$455.40

$2,080.00

$293.97

$352.49

$3,601.86

-$599.86

DAVID

PAGO MENSUAL


DAVID PRIMERA SEMANA: DEL MARTES 01 AL DOMINGO 06 DE JUNIO

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALI CUEVA

Marcadas 142 229 113 NO HAY DATOS 146 202 208 NO HAY DATOS 122 82 200 204 NO HAY DATOS 205 NO HAY DATOS 110 223

Contestadas 21 7 10

MARTES 01 Hora de inicio 08:00 08:13 08:12

Ultima llamada 19:23 15:48 19:30

38 26 13

08:55 08:13 08:42

10 8 10 21

N째 ANEXO ASESORES DE DAVID 318 EDUARDO ZARASU 341 EVELYN CASTILLO MIRTHA LOVATON 338 ROBERTO PEREZ 343 FRANCISCO ALVAREZ 344 MONICA CHUMPITAZ 317 GIOVANNA CAIRO 340 JANETH VERASTEGUI 334 IRELY SILVA 332 MARIELA VILLA 330 PILAR IGNACIO 348 RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS 350 MARIBEL TIMOTEO CARLOS AGUAYO 342 MAGALI CUEVA 353 JONATAN VILLAREAL

Marcadas 130 166 NO HAY DATOS 115 176 156 163 197 104 96 245 164 NO HAY DATOS NO HAY DATOS 257 NO HAY DATOS 215 147

Contestadas 15 4

N째 ANEXO 318 346 355

N째 ANEXO 318 341 355 343 344 317 334 332 330 348 346 345 342

343 344 317 334 332 330 348 3303 350 342

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

N째 ANEXO ASESORES DE HUMBERTO 317 EDUARDO ZARASU 346 EVELYN CASTILLO 338 343 344 317 317 334 332 330 348

ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO

330 350 345 342

CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

tiempo estimado compensado Tiempo muerto 2.50 217 5.50

278

19:47 19:28 19:40

1.00

176

08:22 08:20 08:13 08:24

19:49 19:40 19:23 19:40

1.00 1.00

152 112

11

10:27

19:32

29 20

08:33 09:04

19:49 19:49

2.50

185

MIERCOLES 02 Hora de inicio Ultima llamada 08:16: 18:49 08:19 16:26

tiempo estimado

compensado Tiempo muerto

tiempo estimado

compensado Tiempo muerto

15 23 17 8 24 8 9 7 14

08:36 08:18 08:07 08:17 08:35 09:58 08:39 08:22 08:17

19:55 19:33 19:57 19:42 19:18 20:01 19:58 20:02 19:58

18

08:08

19:58

22 13

09:05 08:16

18:55 17:50

Marcadas 211 271 276 NO HAY DATOS 256 216 383 NO HAY DATOS 247 200 372 238 NO HAY DATOS 208 338 229 256

Contestadas 24 20 16

JUEVES 03 Hora de inicio 08:47 08:45 08:00

Ultima llamada 19:58 19:20 18:05

30 19 20

08:44 08:44 08:46

19:47 18:18 19:28

13 12 17 12

08:58 09:04 07:45 08:56

19:21 19:07 19:37 19:14

18 20 23 22

08:49 08:45 08:58 08:57

19:54 19:18 19:11 18:12

Marcadas 323 338 NO HAY DATOS 147 270 234 323 323 250 205 357 159 NO HAY DATOS 155 276 238 222

Contestadas 15 26

VIERNES 04 Hora de inicio 08:40:32 a.m. 08:44:10 a.m.

Ultima llamada 03:46:17 p.m. 03:48:11 p.m.

24 30 22 15 15 20 17 14 23

08:41:41 a.m. 08:27:06 a.m. 08:41:09 a.m. 08:40:32 a.m. 08:40:32 a.m. 08:43:21 a.m. 08:43:21 a.m. 08:43:21 a.m. 08:43:21 a.m.

05:57:28 p.m. 05:53:47 p.m. 04:44:01 p.m. 03:46:17 p.m. 03:46:17 p.m. 05:33:22 p.m. 07:03:45 p.m. 03:46:44 p.m. 07:02:24 p.m.

176.47 244.03 182.68 97.25 97.25 149.22 109.37 123.42 183.30

24 35 25 24

08:43:21 a.m. 08:43:21 a.m. 08:43:21 a.m. 08:43:21 a.m.

07:20:04 p.m. 04:53:27 p.m. 05:52:20 p.m. 06:56:42 p.m.

151.85 283.05 168.82 175.58

Minutos conversados compensado Tiempo muerto 97.25 146.28


DAVID N째 ANEXO 340 346 355 338 343 344 317 340 334 332 330 348 330 350 345 342

ASESORES DE HUMBERTO EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

N째 ANEXO ASESORES DE DAVID 340 EDUARDO ZARASU 346 EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ 343 FRANCISCO ALVAREZ 344 MONICA CHUMPITAZ 317 GIOVANNA CAIRO 340 JANETH VERASTEGUI 334 IRELY SILVA 332 MARIELA VILLA 330 PILAR IGNACIO 348 RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS 350 MARIBEL TIMOTEO CARLOS AGUAYO 342 MAGALY CUEVA

Marcadas 209 307 349 218 299 224 348 209 219 198 372 245 NO HAY DATOS 131 403 242 252

Contestadas 37 28 17 28 28 32 17 37 25 9 22 23

SABADO 05 Hora de inicio 07:09:16 a.m. 07:05:08 a.m. 07:23:38 a.m. 07:22:49 a.m. 07:24:38 a.m. 07:09:19 a.m. 07:10:55 a.m. 07:09:16 a.m. 07:31:09 a.m. 07:12:45 a.m. 07:11:36 a.m. 07:25:33 a.m.

Ultima llamada 07:20:21 p.m. 04:35:33 p.m. 01:39:50 p.m. 07:08:19 p.m. 04:08:24 p.m. 06:04:14 p.m. 03:12:55 p.m. 07:20:21 p.m. 07:12:54 p.m. 07:32:56 p.m. 12:39:19 p.m. 06:42:08 p.m.

17 34 41 27

09:21:39 a.m. 07:24:16 a.m. 07:24:11 a.m. 08:43:01 a.m.

07:32:48 p.m. 03:36:36 p.m. 05:56:26 p.m. 05:30:41 p.m.

Marcadas 295 318 NO HAY DATOS NO HAY DATOS 165 301 294 295 281 159 333 278 NO HAY DATOS NO HAY DATOS 331 NO HAY DATOS 244

Contestadas 26 15

Marcadas 218 272 246 160 219 222 287 256 204 157 313 215

Contestadas 23 17 14 22 29 24 16 26 17 11 14 18

175 321 205 235

18 27 30 23

1.60 4.81 4.00 3.70

tiempo estimado compensado Tiempo muerto 4.05 3.46

24 28 20 26 24 11 12 15

08:45:49 a.m. 08:49:51 a.m. 08:52:09 a.m. 08:59:00 a.m. 09:18:20 a.m. 09:04:17 a.m. 08:58:46 a.m. 08:56:41 a.m.

06:02:47 p.m. 05:40:30 p.m. 05:35:21 p.m. 05:14:57 p.m. 05:05:20 p.m. 08:17:31 p.m. 04:12:26 p.m. 06:17:01 p.m.

4.04 4.20 3.91 4.05 2.89 1.71 2.55 2.49

26

08:56:46 a.m.

04:57:29 p.m.

4.06

24

08:57:36 a.m.

08:20:23 p.m.

3.78

TOTAL N째 ANEXO ASESORES DE DAVID 318 EDUARDO ZARASU 341 EVELYN CASTILLO MIRTHA LOVATON 338 ROBERTO PEREZ 343 FRANCISCO ALVAREZ 344 MONICA CHUMPITAZ 317 GIOVANNA CAIRO 340 JANETH VERASTEGUI 334 IRELY SILVA 332 MARIELA VILLA 330 PILAR IGNACIO 348 RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS 350 MARIBEL TIMOTEO CARLOS AGUAYO 342 MAGALI CUEVA

DOMINGO 06 Hora de inicio Ultima llamada 08:59:00 a.m. 05:14:57 p.m. 08:53:47 a.m. 04:25:14 p.m.

Minutos conversados compensado Tiempo muerto 7.91 4.18 4.10 4.28 5.21 3.75 2.67 7.91 4.21 1.58 3.61 5.02


DAVID SEGUNDA SEMANA: DEL MARTES 08 AL DOMINGO 13 DE JUNIO

N째 ANEXO ASESORES DE DAVID 340 EDUARDO ZARASU 346 EVELYN CASTILLO MIRTHA LOVATON 338 ROBERTO PEREZ FRANCISCO ALVAREZ 344 MONICA CHUMPITAZ 317 GIOVANNA CAIRO 340 JANETH VERASTEGUI 334 IRELY SILVA 332 MARIELA VILLA 330 PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO 342 CARLOS AGUAYO 332 MAGALY CUEVA

N째 ANEXO 340 342 320 338 346 344 317 340 334 330 348

332 3303

N째 ANEXO 3403423203463443173403343323483304 3383302 3303 350-

N째 ANEXO 340 342 320 346 344 317 340 334 330 348 330 338 330

Marcadas 324 215 NO HAY DATOS 248 314 304 363 324 256 209 377 NO HAY DATOS NO HAY DATOS NO HAY DATOS NO HAY DATOS 257 168

Marcadas

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

163 362 207 274 226 363 291 163 273 NO HAY DATOS 355 276 NO HAY DATOS NO HAY DATOS NO HAY DATOS 241 191

ASESORES DE HUMBERTO EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA SUSAN GARCIA

Marcadas 190 303 282 NO HAY DATOS 217 239 243 190 205 187 346 189 NO HAY DATOS 186 328 215 131 98

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIE BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 243 331 231 NO HAY DATOS 179 325 343 243 179 333 190 NO HAY DATOS 176 310 176 NO HAY DATOS

MARTES 08 Hora de inicio 08:38:21 a.m. 08:53:56 a.m.

Ultima llamada 07:38:01 p.m. 07:36:19 p.m.

17 22 34 20 21 18 19 12

08:45:39 a.m. 12:00:00 a.m. 08:04:19 a.m. 08:03:19 a.m. 08:38:21 a.m. 08:55:29 a.m. 08:49:01 a.m. 12:00:15 a.m.

07:38:02 p.m. 07:30:42 p.m. 07:13:05 p.m. 07:38:06 p.m. 07:38:01 p.m. 07:36:17 p.m. 07:25:37 p.m. 07:35:16 p.m.

2.37 3.69 3.50 2.09 3.82 2.37 2.37 2.14

295 388 374 405 400 303 256 420

27 19

08:58:57 a.m. 09:35:12 a.m.

07:39:12 p.m. 06:28:24 p.m.

4.28 2.74

343 223

Contestadas 21 29

Contestadas 25 28 19 17 29 31 15 25 16

MIERCOLES 09 Hora de inicio Ultima llamada 08:27:53 a.m. 07:12:35 p.m. 08:14:56 a.m. 07:10:01 p.m. 08:06:01 a.m. 07:01:42 p.m. 08:26:37 a.m. 07:05:34 p.m. 07:59:12 a.m. 05:33:59 p.m. 08:00:09 a.m. 07:09:29 p.m. 08:06:36 a.m. 06:57:05 p.m. 08:27:53 a.m. 07:12:35 p.m. 08:25:36 a.m. 07:12:28 p.m.

tiempo estimado compensado Tiempo muerto 3.82 400 4.23 300

tiempo estimado compensado Tiempo muerto 4.79 259 2.19 406 3.79 283 1.74 309 3.15 289 4.35 450 2.25 336 4.79 259 2.59 325

9 15

08:24:04 a.m. 08:11:22 a.m.

07:11:59 p.m. 07:07:48 p.m.

2.03 3.03

396 337

19 21

07:43:23 a.m. 08:43:32 a.m.

07:07:34 p.m. 06:19:43 p.m.

2.20 2.03

285 232

Contestadas 27 13 14

JUEVES 10 Hora de inicio 07:57:50 a.m. 08:27:05 a.m. 08:37:48 a.m.

Ultima llamada 07:12:55 p.m. 07:17:42 p.m. 05:47:50 p.m.

29 27 12 27 27 11 8 15

08:02:28 a.m. 08:26:41 a.m. 08:35:31 a.m. 07:57:50 a.m. 08:44:48 a.m. 08:44:24 a.m. 08:31:20 a.m. 08:44:53 a.m.

07:17:24 p.m. 07:12:42 p.m. 07:15:57 p.m. 07:12:55 p.m. 06:36:43 p.m. 07:13:01 p.m. 07:16:16 p.m. 06:28:20 p.m.

3.7 3.7 1.5 4.6 2.3 1.6 1.7 2.5

291 312 272 282 251 218 379 239

6 23 17 22 24

09:13:31 a.m. 08:22:38 a.m. 08:32:29 a.m. 09:19:34 a.m. 08:32:20 a.m.

07:13:57 p.m. 07:17:59 p.m. 07:16:34 p.m. 06:34:53 p.m. 05:09:01 p.m.

1.2 2.8 2.7 2.5 4.3

210 384 269 180 183

Contestadas 30 21 9

VIERNES 11 Hora de inicio 08:28:23 a.m. 08:21:05 a.m. 08:17:30 a.m.

Ultima llamada 06:49:12 p.m. 06:47:03 p.m. 04:56:54 p.m.

21 29 13 30 15 10 14

08:13:00 a.m. 08:20:16 a.m. 08:19:57 a.m. 08:28:23 a.m. 09:10:54 a.m. 08:22:31 a.m. 08:57:05 a.m.

06:47:36 p.m. 06:41:05 p.m. 06:47:35 p.m. 06:49:12 p.m. 06:44:35 p.m. 06:44:07 p.m. 06:41:32 p.m.

4.51 3.28 2.04 4.61 1.99 1.55 3.02

269 391 384 335 219 364 250

13 27 23

08:50:09 a.m. 08:22:03 a.m. 08:44:59 a.m.

06:48:17 p.m. 06:48:05 p.m. 06:48:04 p.m.

1.39 3.07 2.95

204 371 235

Minutos conversados compensado Tiempo muerto 4.6 282 2.0 343 2.5 332

tiempo estimado compensado Tiempo muerto 4.61 335 3.09 393 2.56 282


DAVID N° ANEXO 317342320346-

340334330348-

3383333304

N° ANEXO 350342320346344317340334330348-

338333-

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIE BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIE BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 218 428 244

Contestadas 28 18 9

SABADO 12 Hora de inicio 40341.30225 06:51:34 a.m. 06:54:19 a.m.

Ultima llamada 40341.82807 07:56:17 p.m. 07:23:08 p.m.

254 NO HAY DATOS

28

07:10:37 a.m.

07:53:21 p.m.

4.35

341

278 275 285 304 NO HAY DATOS NO HAY DATOS 310 176 37

31 26 16 24

06:48:36 a.m. 08:36:54 a.m. 06:50:46 a.m. 07:10:27 a.m.

07:50:17 p.m. 07:56:20 p.m. 07:58:03 p.m. 08:08:06 p.m.

3.89 2.48 3.04 3.48

356 325 346 374

13 23 11

07:22:29 a.m. 06:48:20 a.m. 08:19:00 a.m.

06:05:50 p.m. 07:54:24 p.m. 07:30:08 p.m.

2.99 2.14 0.87

370 219 54

Marcadas 258 300 86 NO HAY DATOS 328 345 316 190 223 395 273 NO HAY DATOS NO HAY DATOS 308 NO HAY DATOS 176

Contestadas 20 26 12

346344317340334330348-

338333-

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA MARIELA VILLA PILAR IGNACIO RICARDO TREVEJO CARMEN CHAVEZ CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA SUSAN GARCIA

Marcadas 233 323 210 261 253 315 311 231 235 282 308 233 176 279 227 185 #¡REF! #¡REF!

Contestadas 25 23 13 17 26 30 14 27 21 12 15 15 13 18 23 19 #¡REF! #¡REF!

tiempo estimado compensado Tiempo muerto 2.83 315 3.25 365 3.09 148

29 30 12 30 24 5 25

08:05:11 a.m. 09:00:30 a.m. 09:07:50 a.m. 08:59:54 a.m. 09:06:28 a.m. 08:58:38 a.m. 09:23:16 a.m.

07:42:59 p.m. 08:05:26 p.m. 07:56:12 p.m. 08:19:44 p.m. 07:58:58 p.m. 07:47:35 p.m. 08:05:53 p.m.

3.71 3.40 2.45 3.95 2.59 1.85 3.09

402 413 365 269 275 432 335

25

09:09:40 a.m.

08:07:45 p.m.

3.50

378

21

09:07:53 a.m.

06:02:53 p.m.

2.96

235

TOTAL N° ANEXO 350342320-

DOMINGO 13 Hora de inicio Ultima llamada 09:08:29 a.m. 08:04:45 p.m. 09:00:16 a.m. 07:50:38 p.m. 09:02:32 a.m. 06:34:51 p.m.

tiempo estimado compensado Tiempo muerto 3.41 286 2.35 475 2.85 301


DAVID TERCERA SEMANA: DEL MARTES 15 AL DOMINGO 20 DE JUNIO

GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 339 244 150 212 274 273 339 213 195 340 298 297 232 320 144 213

Contestadas 14 22 12 18 29 33 14 31 20 12 19 20 43 26 31 13

MARTES 15 Hora de inicio 08:12:17 a.m. 08:48:48 a.m. 08:13:27 a.m. 08:12:28 a.m. 08:38:37 a.m. 08:47:51 a.m. 08:12:17 a.m. 08:12:45 a.m. 08:15:25 a.m. 08:24:25 a.m. 08:40:07 a.m. 08:43:15 a.m. 09:14:55 a.m. 08:11:19 a.m. 08:43:57 a.m. 08:23:49 a.m.

Ultima llamada 07:31:13 p.m. 07:24:22 p.m. 06:35:29 p.m. 07:33:09 p.m. 07:29:57 p.m. 07:23:04 p.m. 07:31:13 p.m. 07:30:54 p.m. 07:29:44 p.m. 07:39:57 p.m. 07:31:05 p.m. 07:27:14 p.m. 07:43:20 p.m. 07:31:37 p.m. 07:27:15 p.m. 07:24:11 p.m.

tiempo estimado compensado Tiempo muerto 2.45 388 3.00 304 2.07 191 3.31 278 4.34 361 3.34 340 2.45 388 4.66 306 2.29 241 1.95 379 2.68 352 3.07 358 3.23 297 4.63 413 3.24 209 2.41 261

N째 ANEXO ASESORES DE DAVID 332EDUARDO ZARASU 342EVELYN CASTILLO MIRTHA LOVATON 349ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ 317GIOVANNA CAIRO 340JANETH VERASTEGUI 334IRELY SILVA 3306 PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL 330CAROLYN RAMOS 338MARIBEL TIMOTEO 333CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 178 193 NO HAY DATOS 195 NO HAY DATOS NO HAY DATOS 289 277 270 219 178 242 237 432 240 130

Contestadas 27 23

MIERCOLES 16 Hora de inicio Ultima llamada 08:10:05 a.m. 07:21:34 p.m. 08:29:19 a.m. 07:16:46 p.m.

tiempo estimado compensado Tiempo muerto 3.97 257 4.38 281

N째 ANEXO ASESORES DE DAVID 332EDUARDO ZARASU 342EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 317GIOVANNA CAIRO 340JANETH VERASTEGUI 334IRELY SILVA 3306 PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL CAROLYN RAMOS 338MARIBEL TIMOTEO CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 48 118 NO HAY DATOS NO HAY DATOS 51 72 69 39 59 54 48 69 NO HAY DATOS 90 NO HAY DATOS 41

N째 ANEXO ASESORES DE DAVID 332EDUARDO ZARASU 342EVELYN CASTILLO MIRTHA LOVATON 349ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 317GIOVANNA CAIRO 340JANETH VERASTEGUI 334IRELY SILVA 3306 PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL 330CAROLYN RAMOS 338MARIBEL TIMOTEO 333CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 220 367 NO HAY DATOS 170 192 290 279 212 235 311 188 212 225 308 160 191

N째 ANEXO 3173423203493463443173403343303483308 3306 3383333316

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ

25

08:23:29 a.m.

07:27:25 p.m.

3.47

264

10 27 18 40 19 18 19 27 27 14

08:34:36 a.m. 08:10:11 a.m. 09:03:59 a.m. 08:32:01 a.m. 08:20:56 a.m. 08:31:34 a.m. 07:31:04 a.m. 08:31:39 a.m. 08:33:42 a.m. 09:05:08 a.m.

07:12:14 p.m. 07:28:40 p.m. 07:22:06 p.m. 07:36:37 p.m. 07:54:48 p.m. 07:26:55 p.m. 07:21:36 p.m. 07:22:36 p.m. 07:22:25 p.m. 05:36:09 p.m.

2.48 3.62 2.07 3.16 2.83 2.80 1.64 2.76 2.56 3.37

339 349 311 282 235 298 270 487 291 197

Contestadas 3 1

JUEVES 17 Hora de inicio 07:41:38 a.m. 08:14:05 a.m.

Ultima llamada 10:14:26 a.m. 10:19:05 a.m.

7 5 0 3 2 6 5 9

08:11:00 a.m. 08:11:49 a.m. 08:27:36 a.m. 08:19:59 a.m. 08:16:06 a.m. 08:16:27 a.m. 08:19:47 a.m. 08:13:48 a.m.

10:20:03 a.m. 10:20:38 a.m. 10:18:56 a.m. 09:53:13 a.m. 10:20:28 a.m. 10:21:09 a.m. 10:21:35 a.m. 10:24:52 a.m.

1.28 1.12 0.14 0.99 0.56 0.62 0.74 1.17

77 94 72 59 70 66 63 92

5

08:10:01 a.m.

10:22:35 a.m.

0.61

102

4

09:04:46 a.m.

10:23:12 a.m.

0.44

50

Contestadas 15 12

VIERNES 18 Hora de inicio 07:41:38 a.m. 08:14:05 a.m.

Ultima llamada 06:52:09 p.m. 06:48:27 p.m.

16 25 18 5 17 6 13 12 20 8 15 22 16

09:08:11 a.m. 08:11:00 a.m. 08:11:49 a.m. 08:27:36 a.m. 08:19:59 a.m. 08:16:06 a.m. 08:16:27 a.m. 08:19:47 a.m. 08:13:48 a.m. 09:14:29 a.m. 08:10:01 a.m. 09:06:49 a.m. 09:04:46 a.m.

06:50:43 p.m. 06:45:03 p.m. 06:52:34 p.m. 06:38:48 p.m. 06:52:25 p.m. 06:38:26 p.m. 06:44:49 p.m. 06:54:57 p.m. 06:11:30 p.m. 06:52:06 p.m. 06:54:36 p.m. 06:53:03 p.m. 06:33:40 p.m.

tiempo estimado compensado Tiempo muerto 0.24 53 0.36 125

tiempo estimado compensado Tiempo muerto 2.16 2.24 2.55 5.06 3.57 1.08 4.17 1.64 2.88 2.24 4.17 1.12 2.77 1.85 3.90


DAVID N째 ANEXO 3323423203493463443173403343306 3483308 3383333316

N째 ANEXO 332342320-

3443173343333483308 3383316 330-

N째 ANEXO 332342320-

3443173343333483308 3383316 330-

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 171 353 287 287 258 271 313 247 270 323 194 351 NO HAY DATOS 301 217 266

Contestadas 18 18 9 19 25 16 13 30 12 21 12 18

SABADO 19 Hora de inicio 07:07:04 a.m. 07:07:43 a.m. 07:11:37 a.m. 07:09:51 a.m. 07:20:40 a.m. 07:07:30 a.m. 07:07:07 a.m. 07:16:41 a.m. 07:08:14 a.m. 07:06:56 a.m. 07:34:42 a.m. 07:06:45 a.m.

Ultima llamada 07:40:32 p.m. 07:41:02 p.m. 07:22:50 p.m. 07:50:25 p.m. 07:27:13 p.m. 07:48:04 p.m. 07:45:18 p.m. 07:43:57 p.m. 07:38:07 p.m. 07:34:25 p.m. 07:07:17 p.m. 07:01:50 p.m.

19 22 24

07:11:24 a.m. 07:59:58 a.m. 07:09:27 a.m.

07:50:59 p.m. 07:42:24 p.m. 07:20:25 p.m.

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 162 352 51 NO HAY DATOS NO HAY DATOS 319 308 NO HAY DATOS 145 322 225 256 NO HAY DATOS 228 167 156

Contestadas 15 19 7

TOTAL ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 186 271 163 216 194 245 266 198 196 262 189 238 231 280 186 166

DOMINGO 20 Hora de inicio Ultima llamada 07:01:22 a.m. 05:28:32 p.m. 07:04:45 a.m. 05:29:01 p.m. 07:24:19 a.m. 11:28:29 a.m.

tiempo estimado compensado Tiempo muerto 3.16 234 3.75 2.95 412 0.00 2.29 333 3.46 3.15 350 4.44 3.97 337 4.59 3.11 333 4.23 2.78 369 3.85 5.65 360 6.40 2.03 311 2.80 3.86 400 5.01 3.08 256 3.85 3.69 425 4.85 4.33 2.75 3.63

388 272 339

5.35 3.63 4.87

tiempo estimado compensado Tiempo muerto 1.98 202 2.45 2.64 405 0.00 2.06 92 2.26

11 14

07:19:39 a.m. 07:23:31 a.m.

05:29:01 p.m. 05:24:41 p.m.

2.91 2.74

377 363

4.03 3.89

8 9 7 15

07:44:22 a.m. 07:03:23 a.m. 07:25:14 a.m. 07:07:14 a.m.

05:06:33 p.m. 05:29:25 p.m. 05:29:32 p.m. 05:00:47 p.m.

1.52 2.53 1.96 3.53

175 373 264 327

1.89 3.63 2.88 4.37

21 11 15

07:03:49 a.m. 07:26:07 a.m. 08:03:47 a.m.

05:29:45 p.m. 03:49:27 p.m. 04:38:34 p.m.

3.40 2.64 2.45

296 220 205

4.37 3.19 3.14

Contestadas 15 16 9 20 22 17 9 22 11 17 12 17 23 19 23 14


DAVID CUARTA SEMANA: DEL MARTES 22 AL DOMINGO 27 DE JUNIO

N째 ANEXO ASESORES DE DAVID 338EDUARDO ZARASU 342EVELYN CASTILLO MIRTHA LOVATON 3306 ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 317GIOVANNA CAIRO 340JANETH VERASTEGUI IRELY SILVA 333PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL 334CAROLYN RAMOS MARIBEL TIMOTEO 349CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 235 304 NO HAY DATOS 176 170 253 326 290 NO HAY DATOS 325 305 180 243 NO HAY DATOS 231 286

Contestadas 20 18

MARTES 22 Hora de inicio 09:48:56 a.m. 08:12:38 a.m.

Ultima llamada 07:48:17 p.m. 07:45:33 p.m.

20 26 26 13 20

09:16:09 a.m. 08:03:12 a.m. 08:25:41 a.m. 08:11:17 a.m. 09:04:44 a.m.

07:48:11 p.m. 06:40:29 p.m. 07:21:28 p.m. 07:48:17 p.m. 07:48:51 p.m.

2.76 5.38 3.59 2.76 4.41

231 278 325 381 378

3.53 5.88 4.58 4.00 5.56

14 11 14 15

08:47:47 a.m. 08:25:12 a.m. 08:54:35 a.m. 09:30:16 a.m.

07:18:52 p.m. 07:49:45 p.m. 07:49:05 p.m. 07:27:50 p.m.

2.39 2.12 3.79 2.71

373 347 256 297

3.56 3.19 4.58 3.58

32 30

08:34:49 a.m. 08:19:11 a.m.

07:40:07 p.m. 07:43:18 p.m.

4.13 3.83

314 363

5.08 4.943

N째 ANEXO ASESORES DE DAVID 338EDUARDO ZARASU 334EVELYN CASTILLO MIRTHA LOVATON 3302 ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 332GIOVANNA CAIRO 340JANETH VERASTEGUI 330IRELY SILVA 333PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO 349CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 158 344 NO HAY DATOS 152 197 284 307 159 231 223 163 267 NO HAY DATOS NO HAY DATOS 218 216

Contestadas 18 9

MIERCOLES 23 Hora de inicio Ultima llamada 08:14:36 a.m. 06:50:39 p.m. 08:17:20 a.m. 06:51:25 p.m.

tiempo estimado compensado Tiempo muerto 3.02 295 3.83 3.23 369 4.41

tiempo estimado compensado Tiempo muerto 3.19 222 3.71 1.72 378 2.85

21 23 17 6 21 9 8 18 19

12:02:53 a.m. 12:01:21 a.m. 08:14:50 a.m. 08:15:31 a.m. 08:38:50 a.m. 08:50:17 a.m. 08:15:05 a.m. 08:44:25 a.m. 08:15:04 a.m.

06:58:59 p.m. 06:59:30 p.m. 06:56:12 p.m. 06:43:30 p.m. 06:54:45 p.m. 06:58:02 p.m. 06:42:11 p.m. 06:46:43 p.m. 06:43:15 p.m.

3.00 3.66 2.75 1.22 4.81 1.55 2.08 3.36 2.96

212 270 339 331 255 262 265 230 326

3.53 4.06 3.84 2.32 5.40 2.32 2.92 4.03 3.90

19 18

08:45:46 a.m. 08:43:54 a.m.

06:47:32 p.m. 06:38:33 p.m.

2.55 2.47

269 265

3.51 3.301888889

N째 ANEXO 3383343203793463443323403303333483308 3302 3423493316

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 158 254 171 191 236 276 266 192 227 178 212 168 125 248 266 174

Contestadas 15 22 5 16 20 26 8 25 8 6 11 14 22 17 19 22

JUEVES 24 Hora de inicio 08:34:20 a.m. 08:41:15 a.m. 08:32:48 a.m. 09:08:24 a.m. 08:31:57 a.m. 08:05:41 a.m. 08:34:37 a.m. 08:34:00 a.m. 08:36:33 a.m. 08:33:51 a.m. 08:49:52 a.m. 08:33:35 a.m. 08:48:41 a.m. 08:34:13 a.m. 08:34:29 a.m. 08:34:16 a.m.

Ultima llamada 06:09:41 p.m. 06:48:31 p.m. 06:08:35 p.m. 06:39:11 p.m. 06:51:18 p.m. 06:50:58 p.m. 06:46:01 p.m. 06:45:43 p.m. 06:50:45 p.m. 06:49:19 p.m. 06:37:26 p.m. 06:38:18 p.m. 06:28:52 p.m. 06:50:32 p.m. 06:46:33 p.m. 06:54:29 p.m.

tiempo estimado compensado Tiempo muerto 3.10 220 3.63 2.62 306 2.27 1.27 196 4.30 2.89 249 3.14 3.22 300 3.17 3.38 344 2.37 1.23 291 3.30 5.33 299 1.41 1.89 265 3.43 1.84 215 4.40 1.80 248 2.98 3.89 246 2.10 2.31 171 3.18 3.63 321 1.96 2.74 321 1.83 4.15 257 2.14

N째 ANEXO 338334320-

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 186 289 225 NO HAY DATOS 260 276 300 252 252 337 187 176 NO HAY DATOS 367 166 183

Contestadas 20 11 6

VIERNES 25 Hora de inicio 08:22:28 a.m. 08:22:40 a.m. 08:15:23 a.m.

Ultima llamada 08:10:08 p.m. 08:07:10 p.m. 06:15:52 p.m.

tiempo estimado compensado Tiempo muerto 3.38 254 4.23 1.87 326 3.86 1.62 257 3.57

24 27 6 23 23 5 10 11

08:05:36 a.m. 08:16:02 a.m. 08:14:30 a.m. 07:14:34 a.m. 07:14:34 a.m. 08:17:27 a.m. 08:46:15 a.m. 08:15:38 a.m.

08:04:24 p.m. 08:08:41 p.m. 08:08:00 p.m. 07:57:38 p.m. 07:57:38 p.m. 08:07:39 p.m. 07:44:55 p.m. 08:18:50 p.m.

3.51 3.04 2.39 4.77 4.77 1.41 1.57 3.11

330 337 348 347 347 365 218 238

3.02 2.88 3.30 1.26 1.26 3.33 4.99 2.65

14 20 16

08:18:13 a.m. 08:45:51 a.m. 08:18:27 a.m.

08:07:51 p.m. 07:45:22 p.m. 07:21:22 p.m.

2.41 2.13 3.08

415 209 245

2.05 4.87 4.5715

3463443323403403333483308 3423493316


DAVID ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIER BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALY CUEVA

Marcadas 255 396 396 NO HAY DATOS 261 355 409 194 NO HAY DATOS 432 267 342 284 469 148 298

Contestadas 29 14 14

SABADO 26 Hora de inicio 06:47:28 a.m. 07:02:36 a.m. 40355

Ultima llamada 07:53:19 p.m. 07:55:38 p.m. 40356

21 25 11 24

07:13:57 a.m. 07:32:48 a.m. 07:02:01 a.m. 07:58:24 a.m.

07:54:29 p.m. 07:55:54 p.m. 07:55:41 p.m. 07:50:56 p.m.

4.90 3.64 2.13 5.67

359 428 452 307

2.42 2.54 2.78 1.68

8 12 23 12 17 31 30

07:02:26 a.m. 07:16:03 a.m. 07:01:36 a.m. 09:10:15 a.m. 06:48:22 a.m. 40355 06:48:54 a.m.

07:37:05 p.m. 07:50:16 p.m. 07:53:38 p.m. 07:54:00 p.m. 07:54:19 p.m. 40356 07:56:00 p.m.

2.60 2.87 4.61 1.90 3.09 3.13 3.95

484 324 434 322 531 211 377

1.61 3.93 2.50 2.64 0.58 4.88 2.94

N째 ANEXO ASESORES DE DAVID 338EDUARDO ZARASU 334EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 332GIOVANNA CAIRO 340JANETH VERASTEGUI 330IRELY SILVA 333PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL 349CAROLYN RAMOS 342MARIBEL TIMOTEO CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 202 396 NO HAY DATOS NO HAY DATOS 298 313 433 241 298 455 233 250 269 323 NO HAY DATOS 331

Contestadas 20 27

N째 ANEXO 3383343343463443323403333483308 3303423493316

TOTAL N째 ANEXO ASESORES DE DAVID 338EDUARDO ZARASU 334EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ 346FRANCISCO ALVAREZ 344MONICA CHUMPITAZ 332GIOVANNA CAIRO 340JANETH VERASTEGUI 330IRELY SILVA 333PILAR IGNACIO 348RICARDO TREVEJO 3308 XAVIER BOCANGEL 349CAROLYN RAMOS 342MARIBEL TIMOTEO CARLOS AGUAYO 3316 MAGALY CUEVA

Marcadas 199 331 264 173 237 293 340 221 252 325 228 231 230 352 206 248

DOMINGO 27 Hora de inicio Ultima llamada 07:23:52 a.m. 08:54:04 p.m. 07:26:05 a.m. 08:58:05 p.m.

tiempo estimado compensado Tiempo muerto 4.38 343 2.89 2.71 450 1.94 2.71 450 1.94

tiempo estimado compensado Tiempo muerto 2.88 260 6.14 2.89 454 2.85

26 23 9 31 19 15 17 26 13 18

07:25:54 a.m. 07:24:57 a.m. 07:24:45 a.m. 08:55:14 a.m. 07:26:25 a.m. 07:25:00 a.m. 07:25:16 a.m. 07:24:10 a.m. 08:51:23 a.m. 07:23:49 a.m.

08:46:49 p.m. 08:45:51 p.m. 08:46:17 p.m. 08:53:44 p.m. 08:50:01 p.m. 08:53:46 p.m. 08:46:16 p.m. 08:53:18 p.m. 08:20:07 p.m. 08:50:25 p.m.

4.75 4.03 2.01 5.58 2.81 3.44 3.99 5.61 2.10 4.16

393 394 473 353 354 524 313 362 311 406

2.60 3.72 2.67 0.89 4.36 0.92 4.13 2.14 3.81 2.53

26

07:25:08 a.m.

08:32:20 p.m.

3.64

404

3.60

Contestadas 20 17 8 19 23 24 9 24 15 9 13 18 16 17 24 24


DAVID QUINTA SEMANA SEMANA: DEL MARTES 29 AL MIERCOLES 30 DE JUNIO

N째 ANEXO 338334320-

Marcadas Contestadas 288 16 383 19 267 15 NO HAY DATOS 375 19 350 15 228 17 428 10 266 15 374 23 191 33 428 25 208 22 316 24

3443323303333483308 3302 3423493316

ASESORES DE DAVID EDUARDO Z. EVELYN C. MIRTHA L. FRANCISCO A. MONICA CH. GIOVANNA C. IRELY S. PILAR I. RICARDO T. XAVIER B. CAROLYN R. MARIBEL T. CARLOS A. MAGALY C.

N째 ANEXO 3383343203463443323303333483308 3302 3423493316

ASESORES DE DAVID EDUARDO Z. EVELYN C. MIRTHA L. FRANCISCO A. MONICA CH. GIOVANNA C. IRELY S. PILAR I. RICARDO T. XAVIER B. CAROLYN R. MARIBEL T. CARLOS A. MAGALY C.

Marcadas 175 305 284 218 253 372 273 279 125 156 164 238 268 320

Contestadas 17 22 8 21 23 8 16 14 11 12 26 12 23 21

N째 ANEXO 3383343203463443323303333483308 3302 3423493316

TOTAL ASESORES DE DAVID Marcadas EDUARDO Z. 231.5 EVELYN C. 344 MIRTHA L. 275.5 FRANCISCO A. 218 MONICA CH. 314 GIOVANNA C. 361 IRELY S. 250.5 PILAR I. 353.5 RICARDO T. 195.5 XAVIER B. 265 CAROLYN R. 177.5 MARIBEL T. 333 CARLOS A. 238 MAGALY C. 318

Contestadas 16.5 20.5 11.5 21 21 11.5 16.5 12 13 17.5 29.5 18.5 22.5 22.5

MARTES 29 Hora de inicio Ultima llamada 07:34:10 a.m. 07:32:30 p.m. 07:35:50 a.m. 07:30:46 p.m. 08:07:30 a.m. 07:33:59 p.m. 07:51:23 a.m. 07:37:19 a.m. 07:47:44 a.m. 07:38:40 a.m. 07:57:08 a.m. 07:44:01 a.m. 08:05:06 a.m. 07:41:49 a.m. 08:20:46 a.m. 07:40:17 a.m.

07:31:58 p.m. 07:31:17 p.m. 07:29:57 p.m. 07:30:48 p.m. 07:28:41 p.m. 08:57:33 p.m. 06:53:42 p.m. 07:24:36 p.m. 07:05:19 p.m. 07:26:08 p.m.

MIERCOLES 30 Hora de inicio Ultima llamada 07:24:36 a.m. 06:49:13 p.m. 07:08:47 a.m. 07:03:43 p.m. 08:04:24 a.m. 06:48:59 p.m. 07:30:03 a.m. 10:17:14 p.m. 08:10:18 a.m. 09:33:44 p.m. 07:59:36 a.m. 06:59:58 p.m. 08:21:43 a.m. 07:04:24 p.m. 07:57:57 a.m. 07:07:08 p.m. 08:28:25 a.m. 07:12:54 p.m. 08:02:52 a.m. 09:01:32 p.m. 08:13:07 a.m. 06:47:38 p.m. 07:44:06 a.m. 06:44:48 p.m. 08:31:00 a.m. 07:04:05 p.m. 07:28:30 a.m. 07:05:15 p.m.

tiempo estimado compensado Tiempo muerto 2.67 341.41 4.26 2.60 435.04 2.98 2.76 322.18 4.43 2.89 2.41 2.85 2.17 3.74 5.18 3.37 3.93 3.66 3.15

432.76 398.16 284.96 471.38 340.84 477.52 258.44 506.66 281.10 378.90

2.84 3.57 4.69 2.91 3.42 2.36 3.54 1.06 3.06 3.00

tiempo estimado compensado Tiempo muerto 3.43 243.65 4.78 2.90 363.08 3.66 1.47 313.36 4.39 3.31 284.18 7.45 3.70 326.97 5.69 1.47 401.42 4.30 2.53 323.61 3.61 2.85 336.02 4.10 3.12 187.45 4.55 2.64 208.78 6.81 2.52 214.32 4.80 3.71 312.28 3.56 2.94 326.87 3.14 3.87 397.32 2.18


DAVID MONICA

CAROLYN

25

6 5

20

4 15 3 10

VENTAS POR PRODUCTO

5

VENTAS POR PRODUCTO

2 1

0

0

MIRTA

PILAR

50

16

45

14

40

12

35

10

30 25

8

20

VENTAS POR PRODUCTO

15

6

VENTAS POR PRODUCTO

4

10 5

2

0

0

EVELYN

XAVIER

16

14

14

12

12

10

10

8

8 6 4

VENTAS POR PRODUCTO

6 4

2

2

0

0

VENTAS POR PRODUCTO


DAVID RICARDO

MAGALY

50

10

45

9

40

8

35

7

30

6

25

5

20

VENTAS POR PRODUCTO

4

15

3

10

2

5

1

0

0

GIOVANNA

VENTAS POR PRODUCTO

FRANCISCO

14

16

12

14

12

10

10

8

8 6

VENTAS POR PRODUCTO

4

6

2

2

0

0

EDUARDO

MARIBEL

30

18 16

25

14

20

12 10

15 10

5 0

VENTAS POR PRODUCTO

4

8 VENTAS POR PRODUCTO

6

4 2 0

VENTAS POR PRODUCTO


DAVID DAVID A

YRELI

45

12

40

10

35 30

8

25

6

20 VENTAS POR PRODUCTO

15 10

VENTAS POR PRODUCTO

4 2

5 0

0

JANETH

CARLOS

25

9 8

20

7 6

15 10

5

5 4

VENTAS POR PRODUCTO

3 2 1

0

0

VENTAS POR PRODUCTO


ANÁLISIS DE GESTIÓN REPORTE MENSUAL HUMBERTO - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

TOT LEAD

VENTA LEAD

VENTA L,T&P

VENTA TOT

% VENTA LEAD

% VENTA TOT

9.13%

ANALIA

234

55

24

79

23.50%

33.76%

2

8.54%

RAUL

219

5

53

58

2.28%

26.48%

3

8.07%

GISELLA

207

41

17

58

19.81%

28.02%

4

7.88%

AGUSTIN

202

32

13

45

15.84%

22.28%

5

7.33%

SARA

188

25

28

53

13.30%

28.19%

6

8.23%

MANUEL

211

47

8

55

22.27%

26.07%

7

7.53%

BRENDA

193

35

11

46

18.13%

23.83%

8

1.56%

PERLA

40

4

7

11

10.00%

27.50%

9

0.23%

GUILLERMO

6

1

4

5

16.67%

83.33%

10

1.60%

IVONNE

41

8

4

12

19.51%

29.27%

11

7.96%

PABLO

204

40

22

62

19.61%

30.39%

12

3.04%

PATTY

78

7

3

10

8.97%

12.82%

13

5.66%

MARIELA

145

17

13

30

11.72%

20.69%

14

7.29%

JORGE

187

22

11

33

11.76%

17.65%

15

7.96%

BRUCE

204

32

18

50

15.69%

24.51%

16

0.74%

JANET

19

3

12

15

15.79%

78.95%

17

7.25%

NOE

186

12

11

23

6.45%

12.37%

HUMBERTO


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

VENTAS POR PRODUCTOS N째 ORDEN

% LEAD RECIB

GRUPO

ASESOR ALFA

BODY

COLAGEINA

JUP

LIVARIZ

MESORAL

MP3

MUP

RENUEE

SKY SHOES

SLIM ICE

STEP GYM

XPN

1

9.13%

ANALIA

1

0

6

0

16

0

0

0

30

0

2

0

24

2

8.54%

RAUL

1

3

3

0

9

0

0

0

24

0

0

0

18

3

8.07%

GISELLA

1

0

1

0

8

0

0

3

23

0

0

0

22

4

7.88%

AGUSTIN

0

0

0

0

3

0

0

1

16

0

0

1

24

5

7.33%

SARA

2

0

0

1

3

1

0

3

30

0

0

0

13

6

8.23%

MANUEL

0

0

1

1

0

0

0

3

32

0

0

0

18

7

7.53%

BRENDA

0

2

2

0

1

0

0

2

21

0

0

0

18

8

1.56%

PERLA

0

0

1

1

2

0

0

0

2

0

0

0

5

9

0.23%

GUILLERMO

0

0

0

0

0

0

0

0

3

0

0

0

2

10

1.60%

IVONNE

0

0

0

0

1

0

0

1

6

0

0

0

4

11

7.96%

PABLO

0

1

1

0

1

1

0

1

39

0

0

0

18

12

3.04%

PATTY

0

0

0

0

1

1

0

0

3

0

0

0

5

13

5.66%

MARIELA

0

0

1

0

0

0

0

1

15

0

0

0

13

14

7.29%

JORGE

0

2

0

0

0

0

0

0

15

0

0

0

16

15

7.96%

BRUCE

1

1

1

0

3

0

0

1

27

0

0

0

16

16

0.74%

JANET

3

0

0

0

0

1

0

1

4

0

0

2

4

17

7.25%

NOE

0

2

1

1

1

0

0

0

7

0

0

1

10

HUMBERTO


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

ENTREGAS

%FOLLOW UP

SPEECH

INCOME

SHIPPING

PRODUCTO

COSTO DEL COMERCIAL

9.13%

ANALIA

64

81.01%

$177.16

$11,338.00

$1,580.00

$1,619.20

$4,680.00

2

8.54%

RAUL

49

84.48%

$181.73

$8,905.00

$1,160.00

$1,239.70

3

8.07%

GISELLA

50

86.21%

$171.46

$8,573.00

$1,160.00

4

7.88%

AGUSTIN

41

91.11%

$186.83

$7,660.00

5

7.33%

SARA

41

77.36%

$176.12

6

8.23%

MANUEL

45

81.82%

7

7.53%

BRENDA

39

8

1.56%

PERLA

9

0.23%

10

PAGO MENSUAL

GASTOS OPERATIVOS

COSTOS TOTALES

UTILIDAD

$698.27

$352.49

$8,929.96

$2,408.04

$4,380.00

$528.73

$352.49

$7,660.91

$1,244.09

$1,265.00

$4,140.00

$506.52

$352.49

$7,424.01

$1,148.99

$900.00

$1,037.30

$4,040.00

$464.93

$352.49

$6,794.71

$865.29

$7,221.00

$1,060.00

$1,037.30

$3,760.00

$493.13

$352.49

$6,702.91

$518.09

$172.11

$7,745.00

$1,100.00

$1,138.50

$4,220.00

$453.30

$352.49

$7,264.28

$480.72

84.78%

$172.64

$6,733.00

$920.00

$986.70

$3,860.00

$422.63

$352.49

$6,541.81

$191.19

11

100.00%

$186.45

$2,051.00

$220.00

$278.30

$800.00

$295.73

$352.49

$1,946.52

$104.48

GUILLERMO

6

120.00%

$164.33

$986.00

$100.00

$151.80

$120.00

$211.49

$352.49

$935.78

$50.22

1.60%

IVONNE

8

66.67%

$169.38

$1,355.00

$240.00

$202.40

$820.00

$256.26

$352.49

$1,871.14

-$516.14

11

7.96%

PABLO

49

79.03%

$139.00

$6,811.00

$1,240.00

$1,239.70

$4,080.00

$553.40

$352.49

$7,465.59

-$654.59

12

3.04%

PATTY

12

120.00%

$178.33

$2,140.00

$200.00

$303.60

$1,560.00

$276.00

$352.49

$2,692.08

-$552.08

13

5.66%

MARIELA

23

76.67%

$174.26

$4,008.00

$600.00

$581.90

$2,900.00

$339.80

$352.49

$4,774.18

-$766.18

14

7.29%

JORGE

27

81.82%

$172.33

$4,653.00

$660.00

$683.10

$3,740.00

$350.02

$352.49

$5,785.60

-$1,132.60

15

7.96%

BRUCE

31

62.00%

$174.55

$5,411.00

$1,000.00

$784.30

$4,080.00

$394.78

$352.49

$6,611.57

-$1,200.57

16

0.74%

JANET

0

0.00%

$0.00

$0.00

$300.00

$0.00

$380.00

$211.49

$352.49

$1,243.98

-$1,243.98

17

7.25%

NOE

24

104.35%

$164.08

$3,938.00

$460.00

$607.20

$3,720.00

$324.29

$352.49

$5,463.97

-$1,525.97

HUMBERTO


HUMBERTO PRIMERA SEMANA: DEL MARTES 01 AL DOMINGO 06 DE JUNIO

ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA KATHERINE GUERRERO

Marcadas 174 185 224 103 197 NO HAY DATOS 244 249 NO HAY DATOS 317 269 155 163 224 160

Contestadas 17 14 24 5 23

MARTES 01 Hora de inicio 08:26 08:11 08:05 08:11 08:08

Ultima llamada 15:51 19:28 19:36 16:28 19:39

10 26

08:11 08:04

19:50 18:39

11 18 10 24 14 10

08:09 08:50 10:46 08:14 08:28 10:07

19:48 19:18 17:59 19:47 19:50 19:15

N° ANEXO ASESORES DE HUMBERTO BRUCE SHARFF 326 AGUSTIN CARAMANTIN 325 ANALÍA ORTEGA 324 JUAN PABLO UGARTE 351 RAUL GUTIERREZ 365 DAVID ASENCIO BRENDA GONZALES SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA GISELLA ORÉ 325 PERLA PORTELO 327 JANETH GARCIA 363 JORGE AZAÑA 369 KATHERINE GUERRERO

Marcadas NO HAY DATOS 188 259 236 298 148 NO HAY DATOS NO HAY DATOS 170 323 NO HAY DATOS 259 142 208 190

Contestadas

N° ANEXO ASESORES DE HUMBERTO BRUCE SHARFF 326 AGUSTIN CARAMANTIN ANALÍA ORTEGA 324 JUAN PABLO UGARTE RAUL GUTIERREZ 365 DAVID ASENCIO BRENDA GONZALES 359 SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA ELIZABETH FLORES GISELLA ORÉ 347 PERLA PORTILLO 327 JANETH GARCIA 363 JORGE AZAÑA 369 KATHERINE GUERRERO 369 KATHERINE GUERRERO

Marcadas NO HAY DATOS 264 NO HAY DATOS 309 NO HAY DATOS 117 NO HAY DATOS 356 157 373 NO HAY DATOS NO HAY DATOS 208 135 250 276 276

Contestadas

N° ANEXO 328 326 325 324 351 365

Marcadas 288 280 258 245 260 198 NO HAY DATOS 382 224 308 230 NO HAY DATOS 128 271 279

N° ANEXO 328 326 325 324 351 363 359 367 319 347 327 365 369

359 357 367 353 327 363 369

ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA KATHERINE GUERRERO

MIERCOLES 02 Hora de inicio

Ultima llamada

17 24 3 15 15

08:18 08:16 08:26 08:16 08:20

18:22 20:01 18:02 19:58 18:06

12 17

08:16 08:14

19:43 20:03

23 26 10 7

08:16 08:20 08:35 09:06

20:01 18:52 20:04 17:51

JUEVES 03 Hora de inicio

Ultima llamada

17

08:47

19:13

9

08:51

19:51

19

08:47

18:01

31 17 14

08:43 08:47 08:46

19:40 20:15 20:13

10 33 18 11 11

10:32 09:09 08:47 09:15 09:15

17:55 19:30 19:53 17:47 17:47

Contestadas 23 16 17 3 14 18

VIERNES 04 Hora de inicio 08:27 08:26 08:26 08:25 08:48 08:26

Ultima llamada 19:24 18:14 19:25 17:56 19:25 19:23

20 13 19 22

08:26 08:43 08:27 08:44

19:25 17:46 19:22 18:51

34 13 6

08:57 08:45 09:05

19:16 19:24 17:55

tiempo estimado compensado 1.50 219

1.0

133

2.0

223

1.5

205

tiempo estimado

2.5

compensado

Tiempo muerto

Tiempo muerto

223

tiempo estimado

compensado

Tiempo muerto

tiempo estimado

compensado

Tiempo muerto


HUMBERTO N° ANEXO ASESORES DE HUMBERTO 328 BRUCE SHARFF 326 AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE 351 RAUL GUTIERREZ 365 DAVID ASENCIO 363 BRENDA GONZALES 359 SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA 353 GISELLA ORÉ 324 PERLA PORTELO 327 JANETH GARCIA 323 JORGE AZAÑA 369 KATHERINE GUERRERO

Marcadas 341 263 NO HAY DATOS NO HAY DATOS 263 175 341 320 233 347 381 124 156 289 402

Contestadas 15 31

SABADO 05 Hora de inicio 07:04 07:18

Ultima llamada 19:32 19:44

28 22 15 30 17 37 29 12 34 30 13

07:23 07:07 07:04 07:04 07:24 07:06 07:23 07:37 08:45 07:09 08:37

19:28 19:25 19:29 19:28 19:18 19:33 19:33 18:39 19:33 19:47 19:37

N° ANEXO ASESORES DE HUMBERTO BRUCE SHARFF 326 AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE 351 RAUL GUTIERREZ DAVID ASENCIO 363 BRENDA GONZALES 359 SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA 353 GISELLA ORÉ PERLA PORTELO 327 JANETH GARCIA 323 JORGE AZAÑA 369 KATHERINE GUERRERO

Marcadas NO HAY DATOS 281 NO HAY DATOS NO HAY DATOS 353 NO HAY DATOS 213 352 133 346 71 NO HAY DATOS 78 247 358

Contestadas

N° ANEXO ASESORES DE HUMBERTO BRUCE SHARFF 326 AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE 351 RAUL GUTIERREZ DAVID ASENCIO 363 BRENDA GONZALES 359 SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA 353 GISELLA ORÉ PERLA PORTELO 327 JANETH GARCIA 323 JORGE AZAÑA 369 KATHERINE GUERRERO

DOMINGO 06 Hora de inicio

Ultima llamada

22

08:54

20:11

11

9:25

20:32

12 20 12 14 7

08:52 08:13 08:57 08:15 08::56

20:26 20:34 20:28 20:24 18:44

13 16 11

9:00 08:53 08:54

16:30 20:15 18:54

TOTAL Marcadas Contestadas 268 18 244 20 247 22 223 5 274 18 160 19 266 12 332 25 183 14 336 19 238 19 179 15 146 24 229 19

tiempo estimado

compensado

Tiempo muerto

tiempo estimado

compensado

Tiempo muerto


HUMBERTO SEGUNDA SEMANA: DEL MARTES 08 AL DOMINGO 13 DE JUNIO

N° ANEXO ASESORES DE HUMBERTO 328 BRUCE SHARFF AGUSTIN CARAMANTIN 325 ANALÍA ORTEGA 327 JUAN PABLO UGARTE RAUL GUTIERREZ 365 DAVID ASENCIO 363 BRENDA GONZALES SARA CHERO MANUEL GUERRERO 367 NOE ARRAIZA GISELLA ORÉ 324 PERLA PORTELO 351 JANETH GARCIA 323 JORGE AZAÑA 369 KATHERINE GUERRERO

N° ANEXO ASESORES DE HUMBERTO 328 BRUCE SHARFF AGUSTIN CARAMANTIN 351 ANALÍA ORTEGA 327 JUAN PABLO UGARTE 353 RAUL GUTIERREZ 365 DAVID ASENCIO 363 BRENDA GONZALES 359 SARA CHERO 357 MANUEL GUERRERO 367 NOE ARRAIZA 355 GISELLA ORÉ 369 PERLA PORTELO 325 JANETH GARCIA 323 JORGE AZAÑA 326 KATHERINE GUERRERO

N° ANEXO 323326351327353365363357367355369347323-

N° ANEXO 328326351327353363359357367355347365332

ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA KATHERINE GUERRERO

ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

Marcadas 297 NO HAY DATOS 187 345 NO HAY DATOS 103 229 NO HAY DATOS NO HAY DATOS 333 NO HAY DATOS 130 274 193 63

Marcadas 194 NO HAY DATOS 279 299 311 161 325 228 211 356 297 220 299 250 318

Marcadas 219 150 183 186 156 151 289 NO HAY DATOS 175 296 282 184 161 219 NO HAY DATOS

Marcadas 260 199 305 297 330 NO HAY DATOS 235 301 178 346 390 NO HAY DATOS 222 212 117

Contestadas 29

MARTES 08 Hora de inicio 08:03:06 a.m.

Ultima llamada 07:37:36 p.m.

16 17

08:16:21 a.m. 08:58:01 a.m.

08:18:58 p.m. 07:35:23 p.m.

153 143

3244 3203

12 17

09:54:28 a.m. 09:11:28 a.m.

05:05:22 p.m. 07:50:36 p.m.

146 222

3030 4664

23

12:00:00 a.m.

07:44:56 p.m.

221

4759

13 16 15 5

12:00:00 a.m. 12:00:00 a.m. 12:00:00 a.m. 12:00:00 a.m.

07:48:57 p.m. 07:52:04 p.m. 07:41:22 p.m. 05:40:47 p.m.

126 186 175 59

2643 3989 3687 1239

Contestadas 18

MIERCOLES 09 Hora de inicio 08:07:08 a.m.

Ultima llamada 07:10:18 p.m.

23 11 27 26 19 27 22 27 32 23 25 20 5

08:06:09 a.m. 08:07:02 a.m. 08:11:59 a.m. 08:06:31 a.m. 08:19:59 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m. 08:05:57 a.m.

07:26:08 p.m. 06:58:54 p.m. 07:07:03 p.m. 06:34:03 p.m. 07:08:26 p.m. 04:18:58 p.m. 06:03:16 p.m. 07:14:26 p.m. 07:01:09 p.m. 07:32:25 p.m. 07:04:49 p.m. 07:21:05 p.m. 06:11:56 p.m.

Contestadas 20 20 23 15 19 15 12

JUEVES 10 Hora de inicio 08:44:52 a.m. 08:36:54 a.m. 08:32:01 a.m. 08:43:09 a.m. 08:34:18 a.m. 08:35:37 a.m. 08:34:31 a.m.

Ultima llamada 07:53:16 p.m. 05:59:39 p.m. 05:47:12 p.m. 05:50:26 p.m. 06:04:01 p.m. 05:51:08 p.m. 05:48:32 p.m.

21 25 21 18 29 20

08:32:14 a.m. 08:30:22 a.m. 08:29:44 a.m. 10:38:24 a.m. 09:05:56 a.m. 08:44:52 a.m.

05:35:23 p.m. 06:01:05 p.m. 07:30:41 p.m. 06:13:51 p.m. 05:59:50 p.m. 07:53:16 p.m.

Contestadas 12 23 11 15 13

VIERNES 11 Hora de inicio 08:29:33 a.m. 08:26:19 a.m. 08:28:08 a.m. 08:28:51 a.m. 08:25:27 a.m.

Ultima llamada 06:46:06 p.m. 05:46:13 p.m. 06:48:00 p.m. 06:27:55 p.m. 06:12:51 p.m.

10 22 15 11 25

08:25:24 a.m. 08:27:21 a.m. 08:25:39 a.m. 08:26:03 a.m. 08:26:13 a.m.

06:48:25 p.m. 06:49:00 p.m. 06:47:13 p.m. 06:48:12 p.m. 06:48:20 p.m.

2.57 2.49 3.08 2.49 3.64

286 351 240 396 463

37 13 7

09:00:31 a.m. 09:12:13 a.m. 08:23:02 a.m.

07:09:47 p.m. 06:08:37 p.m. 06:20:31 p.m.

4.04 1.96 1.45

303 251 146

tiempo estimado compensado 4169 194

tiempo estimado compensado 3.58 266 4.28 2.67 3.86 4.00 3.74 2.98 2.24 3.30 4.38 2.95 3.88 2.81 0.91

Tiempo muerto

365 352 388 241 400 288 256 422 385 279 377 306 336

tiempo estimado compensado 271 2.59 196 2.28 260 3.86 256 3.51 255 4.97 196 2.27 337 2.40 3.30 2.86 3.02 3.00 2.64 2.59

Tiempo muerto

Tiempo muerto

241 353 342 244 214 271

tiempo estimado compensado 293 1.63 266 3.34 358 2.64 332 1.73 379 2.43

Tiempo muerto


HUMBERTO N° ANEXO 369326355327357367363359357367328351324347332-

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONSALEZ SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTILLO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

Marcadas

N° ANEXO 328326353-

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONSALEZ SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

Marcadas

3553653633593573673315 324323332-

N° ANEXO 3283263533553653633593573673315 324323332-

TOTAL ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONSALEZ SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

250 245 350 402 182 360 231 424 182 360 341 250 227 333 184

169 214 345 NO HAY DATOS 299 127 219 308 180 246 231 NO HAY DATOS 225 248 193

Marcadas 232 202 275 306 256 180 255 315 185 323 308 196 235 243 175

Contestadas 21 25 24 20 13 26 14 31 13 26 21 15 40 14 12

SABADO 12 Hora de inicio 08:26:49 a.m. 06:50:54 a.m. 06:49:30 a.m. 06:50:54 a.m. 06:56:28 a.m. 06:50:19 a.m. 06:48:09 a.m. 06:48:48 a.m. 06:56:28 a.m. 06:50:19 a.m. 07:45:05 a.m. 06:48:10 a.m. 08:54:50 a.m. 08:34:22 a.m. 06:52:10 a.m.

Ultima llamada 07:57:39 p.m. 07:58:11 p.m. 07:58:45 p.m. 07:58:18 p.m. 07:58:03 p.m. 07:56:27 p.m. 07:35:32 p.m. 07:58:22 p.m. 07:58:03 p.m. 07:56:27 p.m. 07:47:00 p.m. 06:29:33 p.m. 07:50:12 p.m. 07:52:24 p.m. 07:22:01 p.m.

tiempo estimado compensado 2.95 309 3.25 310 3.83 427 4.15 485 3.02 242 4.42 448 2.69 285 4.13 507 3.02 242 4.42 448 3.82 417 2.91 308 4.00 307 2.96 392 1.83 221

Tiempo muerto

Contestadas 20 21 28

DOMINGO 13 Hora de inicio 08:52:48 a.m. 08:48:27 a.m. 08:59:00 a.m.

Ultima llamada 07:56:22 p.m. 08:10:14 p.m. 08:13:43 p.m.

tiempo estimado compensado 4.22 253 3.75 289 3.09 407

Tiempo muerto

14 19 11 24 12 24 27

09:06:22 a.m. 08:51:01 a.m. 08:49:03 a.m. 09:02:22 a.m. 08:49:04 a.m. 08:07:34 a.m. 08:54:29 a.m.

08:13:52 p.m. 08:08:19 p.m. 07:18:10 p.m. 08:14:44 p.m. 08:10:45 p.m. 08:15:01 p.m. 08:14:26 p.m.

2.90 4.55 3.31 3.43 2.24 4.47 5.82

357 218 285 377 225 335 347

29 19 11

08:53:49 a.m. 08:56:26 a.m. 08:59:03 a.m.

07:50:34 p.m. 08:12:18 p.m. 07:21:55 p.m.

3.58 3.55 1.06

297 319 214

Contestadas 20 22 21 16 17 20 14 26 17 23 25 17 29 17 8


HUMBERTO TERCERA SEMANA: DEL MARTES 15 AL DOMINGO 20 DE JUNIO

N° ANEXO ASESORES DE HUMBERTO 328- BRUCE SCHARFF 326- AGUSTIN CARAMANTIN ANALIA ORTEGA 327- JUAN PABLO UGARTE RAUL GUTIERREZ 365- DAVID ASENCIO 363- BRENDA GONSALEZ 359- SARA CHERO MANUEL GUERRERO 367- NOE ARRAIZA GISELLA ORE PERLA PORTELO 324- JANETH GARCIA 347- JORGE AZAÑA 323- MARIELA VILLA

N° ANEXO 3283263533273553653633593573673315

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONSALEZ SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO 324- JANETH GARCIA 347- JORGE AZAÑA 323- MARIELA VILLA

N° ANEXO 3283263533273553653633593573673315 369324347323-

275 218

Contestadas 32 26

MARTES 15 Hora de inicio 08:26:46 a.m. 08:26:44 a.m.

Ultima llamada 07:17:42 p.m. 06:38:19 p.m.

279

18

08:27:03 a.m.

07:17:30 p.m.

3.33

345.54

134 241 309

27 18 32

08:28:24 a.m. 08:26:12 a.m. 08:24:04 a.m.

07:51:17 p.m. 07:22:57 p.m. 07:16:35 p.m.

4.82 2.59 3.27

230.33 292.89 374.47

352

20

08:26:25 a.m.

07:33:32 p.m.

2.84

408.76

172 313 218

36 21 28

08:28:02 a.m. 07:30:25 a.m. 08:27:14 a.m.

07:03:20 p.m. 07:17:18 p.m. 07:17:30 p.m.

5.69 1.94 3.50

285.87 351.77 287.97

MIERCOLES 16 Contestadas Hora de inicio 15 08:29:50 a.m. 22 08:19:30 a.m. 15 08:19:14 a.m. 15 08:20:19 a.m. 13 08:19:29 a.m. 18 08:28:43 a.m. 15 08:26:35 a.m. 33 07:58:59 a.m. 11 08:19:47 a.m. 18 08:26:36 a.m. 14 08:38:25 a.m.

Ultima llamada 07:21:46 p.m. 07:00:18 p.m. 07:28:52 p.m. 04:43:53 p.m. 07:16:01 p.m. 07:16:41 p.m. 07:19:39 p.m. 07:13:51 p.m. 07:51:16 p.m. 07:42:01 p.m. 05:22:31 p.m.

Marcadas

tiempo estimado compensado 2.98 334.56 2.71 272.21

Tiempo muerto

NO HAY DATOS NO HAY DATOS

NO HAY DATOS NO HAY DATOS NO HAY DATOS

Marcadas 223 213 234 284 192 149 252 287 182 286 227

tiempo estimado compensado 1.93 262 2.56 264 2.78 290 1.11 306 1.79 228 2.91 207 3.26 317 3.20 351 1.87 219 2.38 334 3.14 290

Tiempo muerto

NO HAY DATOS

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

Marcadas

N° ANEXO ASESORES DE HUMBERTO 328BRUCE SCHARFF AGUSTIN CARAMANTIN 353ANALIA ORTEGA 327JUAN PABLO UGARTE 355RAUL GUTIERREZ 365DAVID ASENCIO 363BRENDA GONZALES 359SARA CHERO 357MANUEL GUERRERO 367NOE ARRAIZA 3315 GISELLA ORE 324PERLA PORTELO JANETH GARCIA 347JORGE AZAÑA MARIELA VILLA

Marcadas

4.51 1.36 2.12

20 10 17

08:57:10 a.m. 08:30:18 a.m. 08:21:46 a.m.

07:27:13 p.m. 07:21:55 p.m. 07:28:09 p.m.

JUEVES 17 Hora de inicio 08:34:12 a.m. 08:20:43 a.m. 08:06:22 a.m. 08:15:09 a.m. 08:06:51 a.m. 08:22:03 a.m. 08:06:29 a.m. 08:06:34 a.m. 08:19:06 a.m. 08:05:57 a.m. 08:23:40 a.m. 10:03:40 a.m. 09:10:01 a.m. 08:15:44 a.m. 08:15:28 a.m.

Ultima llamada 05:56:51 p.m. 06:05:28 p.m. 07:30:22 p.m. 07:29:31 p.m. 07:28:14 p.m. 07:46:39 p.m. 07:47:56 p.m. 05:04:02 p.m. 05:45:03 p.m. 07:48:15 p.m. 07:28:12 p.m. 06:31:06 p.m. 06:03:35 p.m. 07:22:29 p.m. 07:22:29 p.m.

tiempo estimado compensado 1.99 209 2.15 230 3.75 352 2.73 306 2.89 248 1.41 109 2.25 375 2.18 283 2.37 282 2.27 349 3.68 457 2.25 179 2.12 167 0.98 194 2.24 308

Tiempo muerto

169 187 277 251 190 81 330 239 235 304 383 134 125 174 263

Contestadas 16 16 19 25 15 14 10 30 12 20 13 19 21 8 24

VIERNES 18 Hora de inicio 08:12:30 a.m.

Ultima llamada 06:46:14 p.m.

tiempo estimado compensado 1.58

Tiempo muerto

233

Contestadas 15

239 188 214 127 243 207 218 253 360 192

26 11 16 19 12 22 16 22 24 33

08:12:21 a.m. 08:48:53 a.m. 08:25:34 a.m. 08:54:20 a.m. 08:21:49 a.m. 08:39:51 a.m. 09:02:49 a.m. 07:58:25 a.m. 08:10:17 a.m. 08:37:38 a.m.

06:53:14 p.m. 06:19:05 p.m. 06:40:37 p.m. 06:35:52 p.m. 06:51:53 p.m. 05:57:18 p.m. 05:07:28 p.m. 06:49:08 p.m. 06:53:43 p.m. 07:01:24 p.m.

2.68 2.75 2.01 2.69 1.53 2.04 2.60 2.32 3.20 3.44

249

11

08:16:16 a.m.

06:53:14 p.m.

2.07

NO HAY DATOS

NO HAY DATOS NO HAY DATOS

206 291 289

116 264 247


HUMBERTO N° ANEXO 3283263533273553653633593573673315

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO 324- JANETH GARCIA 347- JORGE AZAÑA 323- MARIELA VILLA

Ultima llamada 07:49:44 p.m. 07:34:41 p.m. 07:49:26 p.m. 07:47:50 p.m. 07:32:39 p.m. 07:49:04 p.m. 07:50:04 p.m. 07:38:33 p.m. 07:31:37 p.m. 07:48:57 p.m. 07:55:34 p.m.

219 310 244

37 14 9

07:13:28 a.m. 07:14:37 a.m. 07:09:54 a.m.

07:50:58 p.m. 07:39:21 p.m. 07:50:13 p.m.

DOMINGO 20 Contestadas Hora de inicio 20 06:58:02 a.m. 16 07:30:52 a.m. 23 07:23:26 a.m. 9 07:00:14 a.m. 18 07:00:52 a.m. 1 07:00:16 a.m. 10 07:05:42 a.m. 32 08:08:50 a.m. 9 08:07:29 a.m. 14 07:02:34 a.m. 18 07:14:03 a.m.

Ultima llamada 05:11:14 p.m. 04:25:05 p.m. 05:30:00 p.m. 04:26:09 p.m. 05:02:53 p.m. 03:42:42 p.m. 04:11:28 p.m. 04:56:09 p.m. 04:01:33 p.m. 05:30:37 p.m. 04:18:07 p.m.

Marcadas 156 179 203 160 154 47 181 239 265 336 302

tiempo estimado compensado 3.56 349 3.43 405 4.51 284 1.76 376 3.25 383 2.54 206 2.30 451 3.26 391 3.14 362 2.62 363 6.08 369

Tiempo muerto 4.87 4.38 4.58 6.24 4.47 6.95 4.84 4.74 5.33 5.33 2.77

5.76 1.85 1.43

334 347 273

3.43 6.45 7.11

tiempo estimado compensado 2.14 199 2.82 235 4.17 286 1.87 197 3.16 217 0.32 53 0.98 201 2.39 287 1.92 303 2.27 381 2.88 360

Tiempo muerto 5.34 2.60 2.77 4.70 4.33 6.23 5.25 2.23 1.90 3.42 2.48

NO HAY DATOS 82 284 217

7 5 10

222 227 229 251 214 116 275 268 240 307 304 163 143 266 238

Contestadas 21 22 20 14 17 16 13 31 13 18 19 26 24 12 18

NO HAY DATOS

TOTAL ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO 324- JANETH GARCIA 347- JORGE AZAÑA 323- MARIELA VILLA

N° ANEXO 3283263533273553653633593573673315

SABADO 19 Hora de inicio 07:07:43 a.m. 07:06:53 a.m. 07:10:40 a.m. 07:07:28 a.m. 07:11:01 a.m. 07:06:44 a.m. 07:06:35 a.m. 07:06:29 a.m. 07:18:30 a.m. 07:07:26 a.m. 07:12:33 a.m.

NO HAY DATOS

N° ANEXO 3283263533273553653633593573673315

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO 324- JANETH GARCIA 347- JORGE AZAÑA 323- MARIELA VILLA PATRICIA ORE

278 336 194 341 318 155 405 326 299 311 247

Contestadas 30 28 19 7 24 17 14 39 17 13 24

Marcadas

Marcadas

07:59:47 a.m. 07:26:31 a.m. 07:05:47 a.m.

10:22:31 a.m. 05:29:21 p.m. 05:29:19 p.m.

0.50 0.94 1.25

92 303 242

-0.25 5.71 5.62


HUMBERTO CUARTA SEMANA: DEL MARTES 22 AL DOMINGO 27 DE JUNIO

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 121 283 280 NO HAY DATOS 201 273 214 NO HAY DATOS NO HAY DATOS 338 311 NO HAY DATOS 180 243 NO HAY DATOS 160 0

Contestadas 10 32 26

MARTES 22 Hora de inicio 08:40:49 a.m. 08:32:22 a.m. 08:37:10 a.m.

Ultima llamada 05:10:24 p.m. 07:40:24 p.m. 08:06:33 p.m.

11 21 18

10:37:11 a.m. 09:27:55 a.m. 09:17:19 a.m.

07:45:31 p.m. 07:45:23 p.m. 07:28:30 p.m.

2.23 2.99 2.21

246 333 258

3.89 3.28 4.73

27 21

07:52:54 a.m. 08:26:05 a.m.

07:49:19 p.m. 07:49:59 p.m.

3.31 4.35

404 398

3.37 2.66

33 9

08:13:19 a.m. 09:17:19 a.m.

07:49:35 p.m. 07:49:35 p.m.

5.56 1.73

291 278

2.85 5.45

16 0

08:48:11 a.m. 12:00:00 a.m.

06:12:35 p.m. 12:00:00 a.m.

2.20 0.00

204 0

4.28

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA 369- PATRICIA ORE 369- IVONNE OPORTO

Marcadas 175 162 257 195 245 155 285 288 100 284 179 251 106 186 NO HAY DATOS 232 155

Contestadas 18 17 32 7 15 20 15 27 6 13 14 20 27 13

MIERCOLES 23 Hora de inicio 08:19:20 a.m. 08:16:35 a.m. 08:04:52 a.m. 08:10:48 a.m. 08:13:38 a.m. 08:15:16 a.m. 08:29:00 a.m. 08:06:07 a.m. 12:02:35 a.m. 08:15:21 a.m. 12:02:12 a.m. 08:56:50 a.m. 08:15:49 a.m. 08:19:47 a.m.

Ultima llamada 04:32:17 p.m. 06:09:12 p.m. 07:11:04 p.m. 06:54:32 p.m. 07:04:31 p.m. 06:42:28 p.m. 07:03:48 p.m. 07:03:06 p.m. 06:51:20 p.m. 07:12:33 p.m. 07:02:22 p.m. 06:10:07 p.m. 07:29:30 p.m. 06:56:37 p.m.

tiempo estimado compensado 2.29 221 2.47 211 4.29 343 1.96 234 3.32 311 3.85 232 1.98 325 2.74 343 0.85 117 2.54 335 4.73 274 2.21 295 5.90 224 2.04 227

Tiempo muerto 3.07 4.01 3.27 5.31 3.35 3.68 4.27 3.62 15.34 3.79 11.54 3.30 3.14 5.44

18 14

08:17:10 a.m. 08:30:38 a.m.

06:51:31 p.m. 06:53:28 p.m.

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 230 163 365 276 320 143 NO HAY DATOS 313 38 237 351 NO HAY DATOS 192 278 NO HAY DATOS NO HAY DATOS NO HAY DATOS

Contestadas 19 22 24 15 22 16

JUEVES 24 Hora de inicio 08:14:32 a.m. 08:14:10 a.m. 08:34:29 a.m. 08:15:54 a.m. 08:19:27 a.m. 08:29:40 a.m.

Ultima llamada 08:11:38 p.m. 07:16:46 p.m. 08:13:16 p.m. 07:48:33 p.m. 08:12:37 p.m. 07:20:44 p.m.

33 4 13 26

08:14:25 a.m. 08:12:38 a.m. 08:14:02 a.m. 08:18:52 a.m.

08:12:27 p.m. 12:57:06 p.m. 06:19:30 p.m. 08:07:56 p.m.

3.10 0.96 2.21 3.53

375 57 281 422

4.08 1.68 4.54 3.15

40 11

08:15:25 a.m. 08:15:28 a.m.

08:11:26 p.m. 08:08:38 p.m.

6.61 1.90

324 316

1.66 5.74

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 230 163 365 276 320 143 NO HAY DATOS 313 38 237 351 NO HAY DATOS 192 278 NO HAY DATOS NO HAY DATOS NO HAY DATOS

Contestadas 19 22 24 15 22 16

VIERNES 25 Hora de inicio 08:14:32 a.m. 08:14:10 a.m. 08:34:29 a.m. 08:15:54 a.m. 08:19:27 a.m. 08:29:40 a.m.

Ultima llamada 08:11:38 p.m. 07:16:46 p.m. 08:13:16 p.m. 07:48:33 p.m. 08:12:37 p.m. 07:20:44 p.m.

33 4 13 26

08:14:25 a.m. 08:12:38 a.m. 08:14:02 a.m. 08:18:52 a.m.

08:12:27 p.m. 12:57:06 p.m. 06:19:30 p.m. 08:07:56 p.m.

3.10 0.96 2.21 3.53

375 57 281 422

4.08 1.68 4.54 3.15

40 11

08:15:25 a.m. 08:15:28 a.m.

08:11:26 p.m. 08:08:38 p.m.

6.61 1.90

324 316

1.66 5.74

N° ANEXO 328326353355358363-

367351324365327327-

N° ANEXO 328326353327355317363359357367351323324365-

N° ANEXO 328326353327355317359357367351324365-

N° ANEXO 328326353327355317359357367351324365-

tiempo estimado compensado 1.71 155 2.87 340 3.41 348

2.24 2.28

Tiempo muerto 4.14 4.41 3.93

277 201

4.53 5.06

tiempo estimado compensado 2.89 288 3.01 223 3.13 428 1.71 310 3.02 380 3.03 204

Tiempo muerto 5.05 5.54 3.70 5.78 3.95 4.60

6.52

tiempo estimado compensado 2.89 288 3.01 223 3.13 428 1.71 310 3.02 380 3.03 204

Tiempo muerto 5.05 5.54 3.70 5.78 3.95 4.60


HUMBERTO N° ANEXO 328326353327-

363359355367351357324365323369369-

N° ANEXO 328326325355317363359367351327324365323369357-

N° ANEXO 328326325355317363359367351327324365323-

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 251 262 301 331 NO HAY DATOS NO HAY DATOS 463 322 231 370 390 499 162 326 272 311 309

Contestadas 21 35 23 24

SABADO 26 Hora de inicio 06:54:49 a.m. 07:03:17 a.m. 06:51:27 a.m. 06:48:17 a.m.

Ultima llamada 07:54:06 p.m. 06:56:57 p.m. 07:53:40 p.m. 07:55:15 p.m.

18 33 18 28 28 19 36 16 15 33 27

06:47:41 a.m. 06:29:20 a.m. 07:59:47 a.m. 06:55:34 a.m. 06:52:14 a.m. 06:51:27 a.m. 06:51:51 a.m. 08:07:28 a.m. 07:03:31 a.m. 07:03:33 a.m. 06:47:43 a.m.

07:55:13 p.m. 07:55:54 p.m. 07:38:36 p.m. 07:55:03 p.m. 07:55:46 p.m. 06:34:41 p.m. 07:54:20 p.m. 07:56:02 p.m. 07:46:36 p.m. 07:49:30 p.m. 07:49:36 p.m.

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 244 324 276 NO HAY DATOS 316 156 315 401 NO HAY DATOS 407 486 299 205 230 294 250 243

Contestadas 24 25 23

DOMINGO 27 Hora de inicio 07:24:53 a.m. 07:24:38 a.m. 07:45:34 a.m.

Ultima llamada 08:49:24 p.m. 07:59:57 p.m. 08:51:02 p.m.

27 24 4 32

07:25:27 a.m. 07:24:42 a.m. 08:30:48 a.m. 07:30:41 a.m.

08:40:27 p.m. 08:17:06 p.m. 08:48:26 p.m. 08:54:10 p.m.

3.89 4.77 1.47 3.25

394 251 344 466

5.08 4.82 6.57 4.99

34 28 6 34 15 11 31 15

07:24:51 a.m. 07:25:22 a.m. 08:32:39 a.m. 07:16:44 a.m. 07:25:05 a.m. 07:24:48 a.m. 07:26:20 a.m. 08:35:34 a.m.

08:54:35 p.m. 08:51:20 p.m. 06:00:57 p.m. 08:55:46 p.m. 08:54:14 p.m. 08:46:01 p.m. 08:53:56 p.m. 08:46:46 p.m.

3.83 5.61 1.18 5.45 2.49 1.79 3.07 1.61

484 598 323 314 280 330 311 275

4.58 2.15 4.04 4.75 7.59 7.35 6.63 7.20

Marcadas 209 226 307 270 280 174 319 327 102 312 345 350 173 257 283

Contestadas 19 26 25 15 19 19 14 32 8 21 24 15 35 13 13

TOTAL ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

tiempo estimado compensado 2.73 306 3.50 332 3.47 370 3.03 392

3.17 3.86 3.28 4.14 4.78 2.64 5.63 1.81 2.07 3.49 2.60

Tiempo muerto 6.04 4.05 5.86 6.05

526 399 297 453 486 552 275 362 313 381 361

4.71 5.11 4.65 3.48 3.76 2.84 4.94 5.53 6.47 4.68 6.53

tiempo estimado compensado 3.38 312 3.75 399 4.48 366

Tiempo muerto 6.42 4.36 5.00


HUMBERTO QUINTA SEMANA SEMANA: DEL MARTES 29 AL MIERCOLES 30 DE JUNIO

N° ANEXO 328326351327355317363359367353347324365323369-

N° ANEXO 328326325327317363359369353347357365369324-

N° ANEXO 328326351327355317363359367353347324365323369-

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE GUILLERMO GARCIA JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO

Marcadas 260 294 164 360 333 180 342 502 NO HAY DATOS 489 355 276 269 293 300 313 NO HAY DATOS

Contestadas 34 31 13 9 23 21 14 28

MARTES 29 Hora de inicio 07:35:33 a.m. 07:32:31 a.m. 09:18:41 a.m. 07:38:47 a.m. 07:32:54 a.m. 07:40:30 a.m. 07:32:04 a.m. 07:30:24 a.m.

Ultima llamada 08:56:23 p.m. 08:53:27 p.m. 09:13:24 p.m. 08:52:56 p.m. 08:49:13 p.m. 09:03:58 p.m. 09:01:46 p.m. 08:48:23 p.m.

34 26 25 33 25 17 25

07:32:11 a.m. 07:35:24 a.m. 07:37:30 a.m. 07:38:53 a.m. 07:37:18 a.m. 07:31:36 a.m. 07:31:10 a.m.

08:59:50 p.m. 07:09:26 p.m. 08:46:20 p.m. 08:58:55 p.m. 08:56:34 p.m. 08:59:52 p.m. 08:47:59 p.m.

ASESORES DE HUMBERTO BRUCE SCHARFF AGUSTIN CARAMANTIN ANALIA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORE GUILLERMO GARCIA JANETH GARCIA JORGE AZAÑA MARIELA VILLA PATRICIA ORE IVONNE OPORTO JUAN CARLOS QUISPE

Marcadas 188 299 227 278 NO HAY DATOS 159 307 376 NO HAY DATOS 338 319 209 338 242 NO HAY DATOS 338 283 NO HAY DATOS

Contestadas 26 25 16 11

MIERCOLES 30 Hora de inicio 07:43:51 a.m. 07:31:54 a.m. 08:26:47 a.m. 07:24:27 a.m.

Ultima llamada 06:27:04 p.m. 06:07:05 p.m. 07:09:17 p.m. 05:12:56 p.m.

22 15 30

08:21:27 a.m. 07:23:54 a.m. 07:27:29 a.m.

06:41:37 p.m. 05:49:34 p.m. 07:09:20 p.m.

2.65 3.08 3.10

211.94 368.62 437.96

4.90 3.12 3.27

26 27 13 45 17

07:43:05 a.m. 07:37:28 a.m. 07:46:43 a.m. 07:49:25 a.m. 08:00:13 a.m.

06:23:44 p.m. 07:29:19 p.m. 05:34:19 p.m. 09:53:27 p.m. 06:32:18 p.m.

3.07 4.13 2.42 5.21 3.08

399.42 401.62 257.31 442.16 303.62

2.89 2.95 3.57 4.95 3.83

26 16

07:43:05 a.m. 07:32:27 a.m.

06:23:44 p.m. 05:27:00 p.m.

3.07 2.90

399.42 340.90

2.89 2.55

TOTAL ASESORES DE HUMBERTO Marcadas Contestadas BRUCE SCHARFF 224 30 AGUSTIN CARAMANTIN 296.5 28 ANALIA ORTEGA 195.5 14.5 JUAN PABLO UGARTE 319 10 RAUL GUTIERREZ 333 23 DAVID ASENCIO 169.5 21.5 BRENDA GONZALES 324.5 14.5 SARA CHERO 439 29 MANUEL GUERRERO 0 0 NOE ARRAIZA 413.5 30 GISELLA ORE 337 26.5 GUILLERMO GARCIA 242.5 19 JANETH GARCIA 303.5 39 JORGE AZAÑA 267.5 21 MARIELA VILLA 300 17 PATRICIA ORE 325.5 25.5 IVONNE OPORTO 283 16

tiempo estimado compensado 5.34 366.81 3.64 366.76 2.90 221.93 2.87 417.38 3.64 405.87 3.10 241.92 2.94 400.76 3.14 564.75 3.34 5.17 3.57 5.17 3.80 1.71 3.92

Tiempo muerto 4.37 5.73 5.65 5.98 5.17 7.31 5.83 4.07

555.71 458.46 347.43 372.38 369.04 334.23 391.36

4.13 1.41 5.86 4.52 5.63 7.51 5.21

tiempo estimado compensado 4.13 270.56 2.99 358.88 3.52 297.31 2.28 323.58

Tiempo muerto 3.20 3.38 3.51 3.27


HUMBERTO GUILLERMO

ANALIA 30

3

25

2.5

20

2

15

1.5 VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

1

5

0.5

0

0

RAUL

IVONNE

25

6 5

20

4 15 3 10

VENTAS POR PRODUCTO

5

VENTAS POR PRODUCTO

2 1

0

0

GISELLA

PABLO

25

40 35

20

30 25

15

20 10 5

VENTAS POR PRODUCTO

15 10 5

0

0

VENTAS POR PRODUCTO


HUMBERTO AGUSTIN

PATTY 5

25

4.5 20

4 3.5 3

15

2.5 10

VENTAS POR PRODUCTO

2

VENTAS POR PRODUCTO

1.5 5

1 0.5

0

0

SARA

MARIELLA

30

16 14

25

12 20

10

15

8

VENTAS POR PRODUCTO

10

6

VENTAS POR PRODUCTO

4 5

2

0

0

MANUEL

JORGE

35

16

30

14 12

25

10

20

8

15 10

VENTAS POR PRODUCTO

6 4

5

2

0

0

VENTAS POR PRODUCTO


HUMBERTO BRENDA

BRUCE

25

30 25

20

20 15 15 10

VENTAS POR PRODUCTO

5

5

0

0

PERLA

JANET

5

4

4.5

3.5

4

3

3.5

2.5

3 2.5 2 1.5 1

VENTAS POR PRODUCTO

10

2 VENTAS POR PRODUCTO

1.5

VENTAS POR PRODUCTO

1

0.5

0.5

0

0

NOE 10 9 8 7 6 5 4 3 2 1 0

VENTAS POR PRODUCTO


ANÁLISIS DE GESTIÓN REPORTE MENSUAL JOHANNA - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1.00

GRUPO

ASESOR

TOT LEAD

VENTA LEAD

VENTA L,T&P

VENTA TOT

% VENTA LEAD

% VENTA TOT

0.10

JUANA

243.00

58.00

29.00

87.00

0.24

0.36

2.00

0.07

POOL

183.00

39.00

30.00

69.00

0.21

0.38

3.00

0.10

SUSAN

261.00

75.00

19.00

94.00

0.29

0.36

4.00

0.08

MARILYN

196.00

45.00

27.00

72.00

0.23

0.37

5.00

0.07

MILAGROS

177.00

42.00

13.00

55.00

0.24

0.31

6.00

0.07

ERIKA

168.00

41.00

12.00

53.00

0.24

0.32

7.00

0.06

JESSICA

159.00

43.00

14.00

57.00

0.27

0.36

8.00

0.06

JUAN

164.00

22.00

27.00

49.00

0.13

0.30

9.00

0.06

GLORIA

153.00

39.00

21.00

60.00

0.25

0.39

10.00

0.06

MILAGROS N

149.00

32.00

13.00

45.00

0.21

0.30

11.00

0.02

JONATHAN

43.00

9.00

5.00

14.00

0.21

0.33

12.00

0.06

JOSE LUIS

145.00

21.00

33.00

54.00

0.14

0.37

13.00

0.07

DIEGO

170.00

31.00

19.00

50.00

0.18

0.29

14.00

0.06

LIDA

141.00

24.00

12.00

36.00

0.17

0.26

15.00

0.02

ROSA

51.00

3.00

18.00

21.00

0.06

0.41

16.00

0.01

NOELIA

31.00

0.00

10.00

10.00

0.00

0.32

17.00

0.05

MELISSA

118.00

25.00

13.00

38.00

0.21

0.32

JOHANNA


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

VENTAS POR PRODUCTOS N째 ORDEN

% LEAD RECIB

GRUPO

ASESOR ALFA

BODY

COLAGEINA

JUP

LIVARIZ

MESORAL

MP3

MUP

RENUEE

SKY SHOES

SLIM ICE

STEP GYM

XPN

1

9.52%

JUANA

1

0

2

0

2

0

0

8

32

0

0

0

42

2

7.17%

POOL

3

0

1

0

7

7

0

5

24

0

1

3

18

3

10.23%

SUSAN

1

8

2

0

3

0

0

8

45

0

1

0

26

4

7.68%

MARILYN

1

3

4

0

4

0

0

4

34

0

0

0

22

5

6.94%

MILAGROS

0

1

4

0

2

0

0

3

33

0

0

0

12

6

6.58%

ERIKA

0

2

2

0

3

0

0

2

24

0

0

0

20

7

6.23%

JESSICA

0

3

2

0

0

0

0

1

25

0

0

1

25

8

6.43%

JUAN

1

1

0

0

3

0

0

1

25

2

0

0

16

9

6.00%

GLORIA

1

0

0

0

3

0

0

2

29

0

0

0

25

10

5.84%

MILAGROS N

0

0

0

2

0

1

0

2

13

0

0

1

26

11

1.68%

JONATHAN

0

0

0

0

0

0

0

1

10

0

0

0

3

12

5.68%

JOSE LUIS

7

1

0

0

2

0

2

4

10

4

0

1

23

13

6.66%

DIEGO

1

0

1

0

1

0

0

4

24

0

0

1

18

14

5.53%

LIDA

1

3

1

0

1

0

0

2

13

0

0

0

15

15

2.00%

ROSA

1

0

0

0

4

0

0

1

4

0

0

0

11

16

1.21%

NOELIA

2

0

0

0

1

1

0

2

2

0

0

0

2

17

4.62%

MELISSA

0

2

1

0

5

0

0

1

9

1

0

1

18

JOHANNA


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

ENTREGAS

%FOLLOW UP

SPEECH

INCOME

SHIPPING

PRODUCTO

COSTO DEL COMERCIAL

9.52%

JUANA

75

86.21%

$179.41

$13,456.00

$1,740.00

$1,897.50

$4,860.00

2

7.17%

POOL

56

81.16%

$200.45

$11,225.00

$1,380.00

$1,416.80

3

10.23%

SUSAN

78

82.98%

$173.42

$13,527.00

$1,880.00

4

7.68%

MARILYN

62

86.11%

$178.19

$11,048.00

5

6.94%

MILAGROS

52

94.55%

$184.96

6

6.58%

ERIKA

50

94.34%

7

6.23%

JESSICA

50

8

6.43%

JUAN

9

6.00%

10

PAGO MENSUAL

GASTOS OPERATIVOS

COSTOS TOTALES

UTILIDAD

$892.14

$352.49

$9,742.12

$3,713.88

$3,660.00

$937.61

$352.49

$7,746.90

$3,478.10

$1,973.40

$5,220.00

$873.46

$352.49

$10,299.34

$3,227.66

$1,440.00

$1,568.60

$3,920.00

$643.64

$352.49

$7,924.72

$3,123.28

$9,618.00

$1,100.00

$1,315.60

$3,540.00

$613.32

$352.49

$6,921.41

$2,696.59

$177.42

$8,871.00

$1,060.00

$1,265.00

$3,360.00

$517.45

$352.49

$6,554.93

$2,316.07

87.72%

$168.04

$8,402.00

$1,140.00

$1,265.00

$3,180.00

$438.49

$352.49

$6,375.98

$2,026.02

46

93.88%

$166.39

$7,654.00

$980.00

$1,163.80

$3,280.00

$479.03

$352.49

$6,255.31

$1,398.69

GLORIA

46

76.67%

$166.02

$7,637.00

$1,200.00

$1,163.80

$3,060.00

$475.15

$352.49

$6,251.43

$1,385.57

5.84%

MILAGROS N

39

86.67%

$176.67

$6,890.00

$900.00

$986.70

$2,980.00

$417.34

$352.49

$5,636.53

$1,253.47

11

1.68%

JONATHAN

21

150.00%

$155.86

$3,273.00

$280.00

$531.30

$860.00

$0.00

$352.49

$2,023.79

$1,249.21

12

5.68%

JOSE LUIS

42

77.78%

$164.98

$6,929.00

$1,080.00

$1,062.60

$2,900.00

$471.27

$352.49

$5,866.36

$1,062.64

13

6.66%

DIEGO

38

76.00%

$180.68

$6,866.00

$1,000.00

$961.40

$3,400.00

$442.02

$352.49

$6,155.90

$710.10

14

5.53%

LIDA

28

77.78%

$170.82

$4,783.00

$720.00

$708.40

$2,820.00

$345.79

$352.49

$4,946.67

-$163.67

15

2.00%

ROSA

12

57.14%

$163.25

$1,959.00

$420.00

$303.60

$1,020.00

$260.49

$352.49

$2,356.57

-$397.57

16

1.21%

NOELIA

6

60.00%

$166.50

$999.00

$200.00

$151.80

$620.00

$254.85

$352.49

$1,579.13

-$580.13

17

4.62%

MELISSA

12

31.58%

$177.50

$2,130.00

$760.00

$303.60

$2,360.00

$401.83

$352.49

$4,177.92

-$2,047.92

JOHANNA


JOHANNA PRIMERA SEMANA: DEL MARTES 01 AL DOMINGO 06 DE JUNIO

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 309 LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS 311 JUAN HUANCA 335 PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON 357 JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ MARYLYN TORBISCO 337 LINDA CORILLA 3311 ROSA DURAN 307 NOELIA RAMIREZ

Marcadas NO HAY DATOS 367 NO HAY DATOS NO HAY DATOS NO HAY DATOS NO HAY DATOS NO HAY DATOS 213 178 NO HAY DATOS NO HAY DATOS 177 116 328 NO HAY DATOS 137 75 114

Contestadas

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 309 LIDA ROJAS SUSAN GARCIA 306 GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS 311 JUAN HUANCA 308 PAUL DELGADO 331 MILAGROS ORTEGA JOSE LUIS FALCON 353 JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ 307 MARYLYN TORBISCO 310 LINDA CORILLA 337 ROSA DURAN 335 NOELIA RAMIREZ

Marcadas NO HAY DATOS 302 NO HAY DATOS 311 NO HAY DATOS NO HAY DATOS NO HAY DATOS 302 269 229 NO HAY DATOS 147 177 356 385 188 185 197

Contestadas

N째 ANEXO ASESORES DE JOHANA 353 JESSICA CONDOR 309 LIDA ROJAS SUSAN GARCIA 306 GLORIA RIVAS 305 ERICKA VALVERDE JUANA FERNANDEZ 304 MELISSA ZEVALLOS 311 JUAN HUANCA 335 PAUL DELGADO 331 MILAGROS ORTEGA 337 JOSE LUIS FALCON JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ 307 MARYLYN TORBISCO 310 LINDA CORILLA 303 ROSA DURAN 308 NOELIA RAMIREZ

N째 ANEXO 335 309 319 306 305 321 304 311 335 331 337 338 329 339 307 310 303 308

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

MARTES 01 Hora de inicio

Ultima llamada

23

8:12

19:09

21 16

8:12 8:32

19:09 18:12

14 15 21

8:11 8:24 8:21

19:32 18:15 19:06

6 7 6

9:18 10:28 9:08

19:47 17:27 17:56

MIERCOLES 02 Hora de inicio Ultima llamada

17

08:19

18:24

17

08:22

20:00

17 21 18

08:18 08:27 08:20

18:47 19:36 19:01

13 13 26 21 8 13 6

08:16 08:19 08:05 08:30 09:17 9:08 9:12

17:50 19:37 19:56 20:01 17:52 17:57 20:00

Marcadas 342 247 NO HAY DATOS 340 292 NO HAY DATOS 307 257 294 315 131 NO HAY DATOS 178 390 229 162 199 171

Contestadas 20 23

JUEVES 03 Hora de inicio 08:55 08:52

Ultima llamada 19:25 18:33

22 19

08:53 08:52

20:02 19:58

11 21 30 18 28

08:53 08:53 08:54 08:52 08:56

20:12 19:46 20:12 18:40 20:05

9 20 21 12 15 10

09:08 08:07 08:51 09:23 08:45 09:25

18:59 20:10 18:35 17:35 17:59 19:30

Marcadas 217 281 194 303 186 234 214 254 290 290 111 241 184 321 225 NO HAY DATOS 175 186

Contestadas 21 17 18 17 18 24 17 28 24 24 15 8 17 18 24

VIERNES 04 Hora de inicio 08:44:44 a.m. 08:27:18 a.m. 08:45:31 a.m. 08:27:51 a.m. 08:28:45 a.m. 07:06:04 a.m. 08:34:06 a.m. 08:31:00 a.m. 08:26:52 a.m. 08:26:52 a.m. 08:26:52 a.m. 08:26:52 a.m. 08:26:52 a.m. 08:26:52 a.m. 08:26:52 a.m.

Ultima llamada 05:53:59 p.m. 03:41:20 p.m. 07:25:00 p.m. 04:38:12 p.m. 07:14:50 p.m. 05:34:20 p.m. 05:00:40 p.m. 06:17:30 p.m. 03:16:12 p.m. 03:16:12 p.m. 06:54:38 p.m. 05:35:30 p.m. 07:21:16 p.m. 04:19:53 p.m. 05:33:25 p.m.

24 19

08:26:52 a.m. 08:26:52 a.m.

06:00:31 p.m. 06:06:08 p.m.

tiempo estimado

compensado Tiempo muerto

3.0

268

3.0

206

0.5 0.5

90 129

tiempo estimado

compensado Tiempo muerto

tiempo estimado

compensado Tiempo muerto

Minutos conversados compensado Tiempo muerto 170.00 125.57 147.27 127.33 156.08 227.52 186.72 159.62 207.87 207.87 230.12 78.75 125.60 201.88 233.03 170.02 125.42


JOHANNA

N째 ANEXO ASESORES DE JOHANA 314 JESSICA CONDOR LIDA ROJAS 319 SUSAN GARCIA 306 GLORIA RIVAS 305 ERICKA VALVERDE 321 JUANA FERNANDEZ 304 MELISSA ZEVALLOS 311 JUAN HUANCA 335 PAUL DELGADO 331 MILAGROS ORTEGA 337 JOSE LUIS FALCON 358 JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ 307 MARYLYN TORBISCO LINDA CORILLA 309 ROSA DURAN 310 NOELIA RAMIREZ

Marcadas 298 NO HAY DATOS 225 310 284 326 370 290 110 291 288 327 141 387 335 NO HAY DATOS 275 268

Contestadas 27

SABADO 05 Hora de inicio 08:32

Ultima llamada 19:30

17 23 13 25 30 15 10 25 26 9 20 19 18

07:23 07:05 07:05 07:14 07:04 06:36 07:45 07:05 07:05 07:23 07:09 07:31 07:20

19:08 19:30 19:18 19:38 19:31 19:07 17:49 19:12 18:36 19:41 18:56 19:40 19:29

18 14

08:51 08:54

17:59 19:33

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS 319 SUSAN GARCIA 306 GLORIA RIVAS 305 ERICKA VALVERDE 321 JUANA FERNANDEZ 304 MELISSA ZEVALLOS 311 JUAN HUANCA 337 PAUL DELGADO 308 MILAGROS ORTEGA 335 JOSE LUIS FALCON JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ 307 MARYLYN TORBISCO LINDA CORILLA 309 ROSA DURAN 310 NOELIA RAMIREZ

Marcadas NO HAY DATOS NO HAY DATOS 224 289 271 511 257 244 323 247 164 NO HAY DATOS 132 273 241 NO HAY DATOS 271 253

Contestadas

TOTAL N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS 319 SUSAN GARCIA 306 GLORIA RIVAS 305 ERICKA VALVERDE 321 JUANA FERNANDEZ 304 MELISSA ZEVALLOS 311 JUAN HUANCA 337 PAUL DELGADO 308 MILAGROS ORTEGA 335 JOSE LUIS FALCON JHONATHAN VILLARREAL 329 DIEGO OBANDO 339 MILAGROS DE LA CRUZ 307 MARYLYN TORBISCO LINDA CORILLA 309 ROSA DURAN 310 NOELIA RAMIREZ

Marcadas 286 299 214 311 258 357 287 260 244 274 174 223 155 343 283 162 197 198

DOMINGO 06 Hora de inicio Ultima llamada

20 28 11 21 16 18 30 13 21

08:58 09:00 09:00 9:00 08:59 09:05 08:58 09:49 09:02

20:30 20:14 20:12 20:27 20:13 20:34 20:35 20:32 20:33

8 21 17

08:59 09:00 08:58

19:16 19:39 20:29

9 13

09:05 09:03

18:46 18:13

Contestadas 23 20 18 21 15 23 19 20 22 20 23 11 14 21 20 9 14 11

tiempo estimado

compensado Tiempo muerto

tiempo estimado

compensado Tiempo muerto


JOHANNA SEGUNDA SEMANA: DEL MARTES 08 AL DOMINGO 13 DE JUNIO

N째 ANEXO 319 318 350 341 343 321 311 325 359 345 313 355 312 330

N째 ANEXO 319 318 350 343 321 341 339 312 325 310 345 313 337 330 311

N째 ANEXO 3193183503433213413393123253093373133453306 310311-

N째 ANEXO 319318350311343321323339341325309-

313345337310312-

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 329 280 262 313 314 267 NO HAY DATOS 290 NO HAY DATOS 187 154 NO HAY DATOS 174 309 NO HAY DATOS 155 285 195

Contestadas 24 18 17 27 22 28

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 260 303 274 NO HAY DATOS 357 294 259 193 307 298 192 NO HAY DATOS 304 381 254 NO HAY DATOS 155 239

Contestadas 25 18 21

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 268 245 98 NO HAY DATOS 195 255 216 246 275 310 116 NO HAY DATOS 152 337 305 58 283 235

Contestadas 24 13 24

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 290 226 254 333 287 435 224 204 216 186 148 NO HAY DATOS NO HAY DATOS 236 264 166 209 287

Contestadas 22 22 17 19 17 21 17 19 19 17 20

MARTES 08 Hora de inicio Ultima llamada 08:53:39 a.m. 07:33:36 p.m. 08:15:43 a.m. 06:24:46 p.m. 08:54:49 a.m. 07:35:34 p.m. 08:45:03 a.m. 05:58:34 p.m. 07:55:48 a.m. 07:30:42 p.m. 08:03:19 a.m. 07:34:36 p.m.

18

08:46:20 a.m.

07:38:02 p.m.

16 25

08:16:21 a.m. 10:17:47 a.m.

08:18:58 p.m. 07:38:12 p.m.

36 29

08:58:27 a.m. 09:04:33 a.m.

07:50:14 p.m. 07:52:34 p.m.

12 20 17

08:02:47 a.m. 08:56:33 a.m. 09:20:47 a.m.

05:43:58 p.m. 07:53:15 p.m. 05:48:30 p.m.

tiempo estimado 4.03 2.51 3.43 2.99 3.69 3.85 0.00 2.83 0.00 2.55 4.83 0.00 5.34 3.14 0.00 1.57 3.29 1.45

MIERCOLES 09 Hora de inicio Ultima llamada 08:12:28 a.m. 07:06:32 p.m. 08:08:02 a.m. 06:18:45 p.m. 08:08:27 a.m. 07:14:13 p.m.

tiempo estimado 4.10 1.92 3.25

compensado

compensado

Tiempo muerto 410 330 331 373 388 344 347 238 251 281 372 186 351 224

Tiempo muerto 342 341 339

22 28 25 27 25 26 29

08:18:52 a.m. 08:06:42 a.m. 08:27:22 a.m. 08:19:47 a.m. 08:33:58 a.m. 08:08:22 a.m. 08:27:28 a.m.

06:08:42 p.m. 07:46:13 p.m. 07:19:33 p.m. 07:11:48 p.m. 07:12:45 p.m. 07:04:49 p.m. 06:50:47 p.m.

2.56 4.13 3.44 3.52 3.38 3.88 3.93

408 377 328 263 375 376 271

17 21 25

08:18:58 a.m. 08:19:27 a.m. 09:06:53 a.m.

07:06:33 p.m. 07:12:31 p.m. 07:11:11 p.m.

2.49 2.51 3.85

354 431 331

11 14

09:01:52 a.m. 08:33:10 a.m.

05:57:52 p.m. 06:06:36 p.m.

1.83 1.54

192 270

JUEVES 10 Hora de inicio Ultima llamada 08:42:32 a.m. 06:01:12 p.m. 08:34:23 a.m. 07:01:09 p.m. 08:32:20 a.m. 05:09:01 p.m.

tiempo estimado 3.20 2.29 4.27

compensado

Tiempo muerto 332 291 183

16 30 19 19 31 19 21

08:41:52 a.m. 08:30:26 a.m. 08:45:14 a.m. 08:26:58 a.m. 08:27:30 a.m. 08:33:12 a.m. 09:09:12 a.m.

07:14:37 p.m. 07:49:56 p.m. 05:45:42 p.m. 05:41:26 p.m. 07:06:32 p.m. 07:17:44 p.m. 07:17:22 p.m.

2.06 4.54 2.66 2.37 3.50 2.84 5.12

236 346 269 293 345 367 218

12 23 18 6 20 26

08:30:36 a.m. 08:11:21 a.m. 08:36:52 a.m. 09:39:05 a.m. 08:29:06 a.m. 08:38:22 a.m.

05:41:28 p.m. 06:29:32 p.m. 07:17:42 p.m. 05:25:47 p.m. 05:59:51 p.m. 05:40:10 p.m.

3.04 3.15 3.57 0.53 2.28 3.29

213 400 376 69 329 301

VIERNES 11 Hora de inicio Ultima llamada 08:17:34 a.m. 05:47:46 p.m. 08:16:39 a.m. 05:44:17 p.m. 08:16:41 a.m. 06:46:54 p.m. 08:14:03 a.m. 06:24:32 p.m. 08:17:24 a.m. 06:50:40 p.m. 08:16:31 a.m. 06:44:19 p.m. 09:19:01 a.m. 06:29:20 p.m. 08:22:22 a.m. 05:43:45 p.m. 08:31:49 a.m. 07:11:11 p.m. 07:58:04 a.m. 06:12:07 p.m. 08:17:46 a.m. 06:01:03 p.m.

Horas conversadas 3.39 2.25 2.22 2.79 2.58 3.04 3.02 2.39 2.77 3.88 3.42

20 22 16 18 22

08:17:03 a.m. 08:16:40 a.m. 09:20:36 a.m. 08:58:44 a.m. 08:57:16 a.m.

06:16:54 p.m. 06:15:53 p.m. 05:43:34 p.m. 05:49:20 p.m. 05:59:12 p.m.

3.06 4.02 2.31 2.91 2.44

Llamadas virtuales Tiempo muerto 358 271 298 389 339 496 284 252 271 264 216

297 344 212 267 336


JOHANNA

N째 ANEXO 319318350311343321312339313325309-

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 311 262 256 481 350 433 259 324 335 355 208 NO HAY DATOS 243 276 347 NO HAY DATOS 210 NO HAY DATOS

Contestadas 24 20 27 30 17 40 24 31 33 26 36

N째 ANEXO ASESORES DE JOHANA 319JESSICA CONDOR LIDA ROJAS 318SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ MELISSA ZEVALLOS 339JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 309JOSE LUIS FALCON JHONATHAN VILLARREAL 337DIEGO OBANDO 341MILAGROS DE LA CRUZ 345MARILYN TORBISCO 351LINDA CORILLA 310ROSA DURAN 312NOELIA RAMIREZ

Marcadas 333 NO HAY DATOS 152 479 348 431 NO HAY DATOS 322 333 450 206 NO HAY DATOS 241 335 414 149 208 155

Contestadas 25

Marcadas 299 263 216 402 309 353 240 263 293 298 171

Contestadas 24 18 21 33 18 29 21 24 28 21 27

223 312 317 132 225 222

22 23 21 12 17 19

337341345310-

TOTAL N째 ANEXO ASESORES DE JOHANA 319JESSICA CONDOR LIDA ROJAS 318SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ MELISSA ZEVALLOS 339JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 309JOSE LUIS FALCON JHONATHAN VILLARREAL 337DIEGO OBANDO 341MILAGROS DE LA CRUZ 345MARILYN TORBISCO 351LINDA CORILLA 310ROSA DURAN 312NOELIA RAMIREZ

SABADO 12 Hora de inicio Ultima llamada 07:24:50 a.m. 07:58:18 p.m. 07:07:47 a.m. 07:28:07 p.m. 06:49:23 a.m. 07:47:54 p.m. 06:49:11 a.m. 07:53:38 p.m. 07:09:00 a.m. 07:58:20 p.m. 06:49:13 a.m. 07:58:14 p.m. 07:03:21 a.m. 07:52:20 p.m. 06:20:42 a.m. 07:59:02 p.m. 06:48:30 a.m. 07:56:12 p.m. 07:05:19 a.m. 07:56:41 p.m. 06:56:46 a.m. 07:58:19 p.m.

tiempo estimado 4.47 2.98 4.11 3.77 2.63 6.11 4.14 4.27 4.06 4.27 5.77

compensado

Tiempo muerto 400 322 338 556 403 555 342 409 416 440 323

23 22 25

06:49:39 a.m. 08:05:21 a.m. 06:48:07 a.m.

07:58:05 p.m. 05:48:37 p.m. 07:51:57 p.m.

3.77 3.47 4.14

318 345 430

12

08:50:10 a.m.

07:15:19 p.m.

2.43

259

DOMINGO 13 Hora de inicio Ultima llamada 09:01:18 a.m. 08:14:45 p.m.

tiempo estimado 4.58

compensado

Tiempo muerto 425

19 54 14 27

08:56:27 a.m. 08:51:43 a.m. 08:51:25 a.m. 09:02:29 a.m.

07:42:59 p.m. 07:16:34 p.m. 07:09:11 p.m. 07:13:41 p.m.

4.78 7.26 2.23 3.93

248 624 393 510

32 34 21 32

08:52:32 a.m. 09:21:23 a.m. 08:46:24 a.m. 08:44:11 a.m.

08:13:35 p.m. 08:15:20 p.m. 08:13:38 p.m. 07:10:33 p.m.

3.87 4.67 2.95 5.55

399 426 509 317

21 25 17 15 19 14

09:04:26 a.m. 08:02:31 a.m. 08:52:34 a.m. 08:48:38 a.m. 08:58:58 a.m. 09:09:22 a.m.

08:00:26 p.m. 07:13:17 p.m. 08:13:43 p.m. 06:06:11 p.m. 07:17:07 p.m. 05:47:45 p.m.

2.94 3.24 2.94 2.22 2.99 2.63

300 400 473 193 268 208


JOHANNA TERCERA SEMANA: DEL MARTES 15 AL DOMINGO 20 DE JUNIO

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 318LIDA ROJAS 319SUSAN GARCIA GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ MELISSA ZEVALLOS 350JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 3315 JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO 351LINDA CORILLA 312ROSA DURAN 3304 NOELIA RAMIREZ

Marcadas NO HAY DATOS 224 186 NO HAY DATOS 249 429 NO HAY DATOS 252 191 290 186 NO HAY DATOS 245 299 263 165 178 203

N째 ANEXO ASESORES DE JOHANA 319JESSICA CONDOR LIDA ROJAS 318SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 351MELISSA ZEVALLOS 350JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 320JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO 346LINDA CORILLA 312ROSA DURAN 3304 NOELIA RAMIREZ

N째 ANEXO 319318350311343321351310313341-

3307 345312309-

N째 ANEXO 319318350311343321351313325341-

3307 345312310-

Contestadas

MARTES 15 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

13 15

08:15:04 a.m. 09:27:34 a.m.

07:25:39 p.m. 07:17:06 p.m.

2.04 2.26

265 231

17 31

08:13:58 a.m. 08:07:44 a.m.

07:28:18 p.m. 07:48:16 p.m.

2.69 4.13

303 512

22 20 20 32

08:13:53 a.m. 09:02:11 a.m. 08:09:50 a.m. 08:24:53 a.m.

07:30:14 p.m. 06:05:04 p.m. 07:30:06 p.m. 07:16:27 p.m.

3.57 3.17 2.83 6.06

323 254 347 307

22 24 23 12 19 30

08:11:07 a.m. 08:57:36 a.m. 08:26:24 a.m. 09:25:20 a.m. 08:19:45 a.m. 10:03:41 a.m.

07:29:56 p.m. 07:31:11 p.m. 07:24:06 p.m. 06:19:04 p.m. 06:11:10 p.m. 07:31:25 p.m.

3.51 2.84 3.32 1.25 3.29 2.76

315 356 329 190 244 258

Marcadas 225 0 197 242 263 312 287 215 325 258 141 0 188 342 271 150 204 160

Contestadas 21 0 13 21 13 29 22 25 34 21 23 0 14 29 28 11 22 33

MIERCOLES 16 Hora de inicio 08:28:16 a.m. 12:00:00 a.m. 08:47:28 a.m. 08:28:42 a.m. 08:27:12 a.m. 08:16:06 a.m. 08:36:28 a.m. 08:07:52 a.m. 08:26:45 a.m. 08:52:34 a.m. 08:38:27 a.m. 12:00:00 a.m. 08:05:00 a.m. 08:11:36 a.m. 08:25:57 a.m. 09:01:25 a.m. 08:09:37 a.m. 08:52:54 a.m.

Ultima llamada 07:21:57 p.m. 12:00:00 a.m. 07:27:50 p.m. 05:37:01 p.m. 05:51:55 p.m. 07:29:28 p.m. 07:19:06 p.m. 07:28:40 p.m. 07:26:00 p.m. 07:17:27 p.m. 06:21:49 p.m. 12:00:00 a.m. 06:41:35 p.m. 07:28:01 p.m. 07:27:08 p.m. 05:59:08 p.m. 07:05:20 p.m. 05:44:40 p.m.

tiempo estimado compensado Tiempo muerto 3.33 292 0.00 0 2.49 247 3.03 303 2.19 307 3.65 385 2.78 343 2.57 266 3.85 402 2.90 316 4.03 222 0.00 0 2.63 241 3.70 416 4.34 358 1.09 172 3.08 266 3.63 233

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 375 169 67 389 263 208 207 238 191 NO HAY DATOS 105 NO HAY DATOS NO HAY DATOS 417 337 NO HAY DATOS 204 164

Contestadas 23 9 6 17 11 13 14 14 16

JUEVES 17 Hora de inicio 08:22:12 a.m. 08:11:00 a.m. 08:07:53 a.m. 08:11:08 a.m. 08:14:26 a.m. 08:06:59 a.m. 08:27:50 a.m. 08:31:51 a.m. 07:32:51 a.m.

Ultima llamada 07:47:28 p.m. 06:04:04 p.m. 01:14:25 p.m. 07:47:40 p.m. 07:47:45 p.m. 06:27:05 p.m. 07:48:26 p.m. 07:47:41 p.m. 05:59:30 p.m.

tiempo estimado compensado Tiempo muerto 3.70 449 2.35 216 1.70 101 2.69 443 2.91 321 3.39 276 1.93 246 2.63 291 3.00 251

21

08:52:41 a.m.

07:43:20 p.m.

4.53

196

19 13

08:09:44 a.m. 08:51:32 a.m.

07:48:29 p.m. 07:47:18 p.m.

3.64 3.59

490 409

17 13

08:52:52 a.m. 09:09:48 a.m.

06:20:25 p.m. 07:32:00 p.m.

3.03 2.06

265 205

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 375 239 257 374 258 197 169 NO HAY DATOS 139 195 90 NO HAY DATOS NO HAY DATOS 358 287 NO HAY DATOS 177 201

Contestadas 21 10 14 20 9 21 16

VIERNES 18 Hora de inicio 08:18:52 a.m. 08:18:16 a.m. 08:19:07 a.m. 08:11:55 a.m. 08:12:00 a.m. 08:22:55 a.m. 08:49:38 a.m.

Ultima llamada 06:52:01 p.m. 06:02:49 p.m. 06:55:32 p.m. 06:54:17 p.m. 05:48:49 p.m. 06:32:46 p.m. 06:23:15 p.m.

13 18 15

08:44:45 a.m. 08:17:24 a.m. 08:46:18 a.m.

06:12:13 p.m. 07:03:57 p.m. 06:09:33 p.m.

2.95 3.44 3.39

15 14

08:36:17 a.m. 08:11:31 a.m.

06:52:53 p.m. 06:53:28 p.m.

2.31 3.86

16 25

08:47:15 a.m. 09:19:00 a.m.

06:22:40 p.m. 06:48:15 p.m.

3.09 3.27

tiempo estimado compensado Tiempo muerto 2.87 2.05 2.83 3.42 1.93 3.80 3.04


JOHANNA

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 318LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE JUANA FERNANDEZ 351MELISSA ZEVALLOS JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 341JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 310NOELIA RAMIREZ

Marcadas NO HAY DATOS 167 167 379 290 NO HAY DATOS 211 NO HAY DATOS 257 255 212 NO HAY DATOS NO HAY DATOS 397 296 NO HAY DATOS 216 168

Contestadas

N째 ANEXO ASESORES DE JOHANA 321JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 312ERICKA VALVERDE JUANA FERNANDEZ 351MELISSA ZEVALLOS JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 319JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 310MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA 339ROSA DURAN 308NOELIA RAMIREZ TOTAL N째 ANEXO ASESORES DE JOHANA 321JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 312ERICKA VALVERDE JUANA FERNANDEZ 351MELISSA ZEVALLOS JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 319JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 310MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA 339ROSA DURAN 308NOELIA RAMIREZ

SABADO 19 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

14 18 23 14

07:52:40 a.m. 07:11:00 a.m. 07:06:18 a.m. 07:07:22 a.m.

07:16:36 p.m. 07:32:29 p.m. 07:50:46 p.m. 07:36:51 p.m.

2.02 3.37 4.04 3.69

207 234 460 364

2.69 3.98 5.48 4.93

21

07:19:37 a.m.

07:43:23 p.m.

2.84

268

3.70

27 19 18

08:00:59 a.m. 07:07:52 a.m. 07:58:11 a.m.

07:50:51 p.m. 07:50:21 p.m. 07:02:29 p.m.

5.47 3.34 3.20

366 322 276

6.41 4.48 3.93

21 20

07:05:36 a.m. 07:06:39 a.m.

05:40:54 p.m. 07:06:39 p.m.

3.29 4.42

463 384

4.45 5.70

13 16

09:01:55 a.m. 08:27:37 a.m.

06:02:13 p.m. 05:46:59 p.m.

2.34 3.00

263 228

2.896055556 3.532055556

Marcadas 289 NO HAY DATOS 132 358 77 NO HAY DATOS 250 NO HAY DATOS 215 169 87 NO HAY DATOS 159 331 232 NO HAY DATOS 224 246

Contestadas 27

DOMINGO 20 Hora de inicio 07:05:38 a.m.

Ultima llamada 05:24:41 p.m.

14 20 4

07:02:53 a.m. 06:58:41 a.m. 07:45:32 a.m.

04:51:57 p.m. 05:30:07 p.m. 03:02:53 p.m.

3.38 3.52 1.08

200 428 99

3.89 4.74 1.38

19

06:57:19 a.m.

05:28:02 p.m.

3.72

324

4.72

21 11 15

07:24:38 a.m. 07:25:03 a.m. 08:00:00 a.m.

05:29:35 p.m. 04:55:54 p.m. 03:56:10 p.m.

3.03 3.16 4.12

276 232 169

3.90 3.67 4.41

19 13 13

07:06:04 a.m. 07:27:27 a.m. 06:58:31 a.m.

04:15:59 p.m. 05:10:43 p.m. 05:15:51 p.m.

3.76 3.38 2.71

234 399 286

4.33 4.47 3.75

12 23

08:44:21 a.m. 09:02:15 a.m.

05:03:03 p.m. 05:24:53 p.m.

2.78 3.15

280 309

3.50 3.95

Marcadas 316 160 168 348 233 287 225 235 220 233 137 0 197 357 281 158 201 190

Contestadas 23 9 13 20 11 24 18 20 22 18 21 0 18 20 19 12 17 23

tiempo estimado compensado Tiempo muerto 3.73 364 4.81


JOHANNA CUARTA SEMANA: DEL MARTES 22 AL DOMINGO 27 DE JUNIO

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 204 206 137 289 199 296 NO HAY DATOS 179 NO HAY DATOS 328 145 NO HAY DATOS 240 341 276 NO HAY DATOS 220 176

Contestadas 21 12 19 21 15 25

MARTES 22 Hora de inicio 08:24:26 a.m. 08:40:05 a.m. 08:25:00 a.m. 08:13:43 a.m. 08:51:30 a.m. 08:25:12 a.m.

Ultima llamada 06:43:02 p.m. 06:16:04 p.m. 07:16:32 p.m. 07:33:34 p.m. 05:36:09 p.m. 07:48:26 p.m.

18

08:18:53 a.m.

07:41:27 p.m.

3.64

252

4.29

13 20

08:52:30 a.m. 08:54:37 a.m.

08:01:31 p.m. 07:38:32 p.m.

2.08 5.97

370 264

3.53 6.42

12 23 17

08:42:38 a.m. 08:53:21 a.m. 08:49:39 a.m.

07:38:08 p.m. 07:39:22 p.m. 05:53:28 p.m.

2.93 3.65 3.37

299 414 343

3.94 4.73 4.36

19 24

08:57:19 a.m. 09:23:58 a.m.

07:19:23 p.m. 06:25:19 p.m.

3.92 3.75

298 251

4.56 4.43

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 287 247 85 268 174 305 NO HAY DATOS 132 213 245 192 NO HAY DATOS 175 293 216 NO HAY DATOS 171 217

Contestadas 15 12 19 20 11 15

MIERCOLES 23 Hora de inicio 08:36:51 a.m. 08:16:49 a.m. 08:16:01 a.m. 08:15:03 a.m. 12:02:24 a.m. 08:15:37 a.m.

Ultima llamada 07:06:05 p.m. 06:13:30 p.m. 06:42:17 p.m. 07:00:43 p.m. 06:55:34 p.m. 07:08:36 p.m.

11 12 21 22

08:46:34 a.m. 08:37:54 a.m. 08:24:25 a.m. 08:36:57 a.m.

05:31:07 p.m. 07:14:01 p.m. 07:21:24 p.m. 07:27:46 p.m.

2.20 3.07 2.89 4.52

176 274 303 282

2.67 3.83 3.90 5.24

12 14 17

08:22:41 a.m. 09:10:41 a.m. 08:13:42 a.m.

06:52:50 p.m. 07:09:52 p.m. 06:47:00 p.m.

2.72 3.35 3.46

229 360 285

3.36 4.46 4.42

19 14

08:36:38 a.m. 08:41:22 a.m.

06:02:26 p.m. 06:04:01 p.m.

3.52 2.74

241 272

3.99 3.46

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

Marcadas 261 268 188 285 304 239 NO HAY DATOS 216 227 214 214 NO HAY DATOS 145 345 225 NO HAY DATOS 212 231

Contestadas 14 14 10 19 9 18

JUEVES 24 Hora de inicio 08:32:36 a.m. 08:30:42 a.m. 08:33:17 a.m. 08:10:30 a.m. 08:33:07 a.m. 08:32:58 a.m.

Ultima llamada 06:47:08 p.m. 06:54:46 p.m. 06:24:43 p.m. 06:52:54 p.m. 06:26:48 p.m. 06:51:00 p.m.

15 15 14 21

08:43:40 a.m. 08:39:59 a.m. 07:47:00 a.m. 09:03:27 a.m.

06:45:28 p.m. 06:48:25 p.m. 06:37:40 p.m. 06:51:29 p.m.

2.44 3.52 2.24 4.43

265 297 259 303

3.28 4.43 3.20 5.19

7 14 15

08:40:25 a.m. 08:01:08 a.m. 08:40:17 a.m.

06:40:48 p.m. 06:52:03 p.m. 06:45:22 p.m.

1.58 3.31 3.63

177 411 298

2.19 4.46 4.77

17 24

09:02:21 a.m. 09:02:34 a.m.

06:10:21 p.m. 06:00:41 p.m.

3.03 2.90

273 289

3.58 3.69

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 345MELISSA ZEVALLOS 310JUAN HUANCA 313PAUL DELGADO MILAGROS ORTEGA 339JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO 3307 MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 341NOELIA RAMIREZ

Marcadas NO HAY DATOS NO HAY DATOS 197 492 295 180 309 359 175 NO HAY DATOS 196 NO HAY DATOS NO HAY DATOS 339 NO HAY DATOS NO HAY DATOS 328 195

Contestadas

N째 ANEXO 3193183503113433213103253315 3413307 345312339-

N째 ANEXO 3193183503113203213103133253315 3413307 345312339-

N째 ANEXO 3193183503113433213103133253315 3413307 345312339-

VIERNES 25 Hora de inicio

Ultima llamada

tiempo estimado compensado Tiempo muerto 4.33 291 5.14 2.29 252 3.05 4.16 220 4.68 4.57 380 5.59 2.87 256 3.65 2.94 355 4.48

tiempo estimado compensado Tiempo muerto 3.21 351 4.15 2.26 292 3.04 4.70 179 4.96 3.24 333 4.18 1.86 211 2.53 2.99 365 4.10

tiempo estimado compensado Tiempo muerto 2.73 316 3.61 3.15 331 4.11 3.20 252 3.92 3.25 350 4.27 2.31 350 3.54 3.35 306 4.25

tiempo estimado

compensado Tiempo muerto

21 30 13 25 17 27 22

07:24:45 a.m. 07:24:27 a.m. 07:51:02 a.m. 07:25:59 a.m. 07:30:53 a.m. 07:24:28 a.m. 07:23:51 a.m.

08:51:41 p.m. 08:46:48 p.m. 08:41:35 p.m. 06:14:47 p.m. 08:41:41 p.m. 08:54:33 p.m. 07:23:01 p.m.

4.52 5.24 3.07 5.20 5.77 4.36 3.69

287 597 356 284 424 446 249

5.29 6.93 4.27 5.77 6.96 5.68 4.30

22

07:51:42 a.m.

06:38:08 p.m.

4.97

295

5.58

17

06:57:07 a.m.

07:37:17 p.m.

3.72

413

4.97

13 27

08:29:08 a.m. 08:52:19 a.m.

08:47:35 p.m. 05:59:52 p.m.

2.95 3.93

387 274

3.84 4.35


JOHANNA

N째 ANEXO ASESORES DE JOHANA 319JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 3315 MELISSA ZEVALLOS 310JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA 339JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 318NOELIA RAMIREZ

Marcadas 265 NO HAY DATOS 267 346 380 514 372 265 366 478 186 NO HAY DATOS 307 381 276 NO HAY DATOS 254 219

Contestadas 17

SABADO 26 Hora de inicio 07:40:22 a.m.

Ultima llamada 07:45:25 p.m.

21 24 9 21 14 27 21 13 14

06:52:22 a.m. 07:02:41 a.m. 07:39:51 a.m. 06:52:36 a.m. 07:45:07 a.m. 07:03:07 a.m. 06:51:19 a.m. 06:48:44 a.m. 07:51:06 a.m.

07:53:55 p.m. 07:49:59 p.m. 07:51:47 p.m. 07:15:27 p.m. 07:56:05 p.m. 07:49:50 p.m. 06:42:30 p.m. 07:55:26 p.m. 06:28:17 p.m.

3.31 4.73 2.54 3.72 3.33 4.90 3.67 2.65 3.66

333 441 431 588 439 363 439 531 259

4.09 6.13 3.83 5.37 4.58 5.79 4.86 4.28 4.27

12 15 20

07:02:42 a.m. 06:49:37 a.m. 07:36:41 a.m.

07:48:16 p.m. 05:31:56 p.m. 07:26:04 p.m.

2.93 3.11 3.93

366 443 355

3.94 4.27 4.99

22 22

07:19:18 a.m. 09:08:27 a.m.

07:53:49 p.m. 07:04:15 p.m.

3.99 3.66

334 292

4.62 4.22

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 345MELISSA ZEVALLOS 310JUAN HUANCA 313PAUL DELGADO MILAGROS ORTEGA 339JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO 3307 MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 341NOELIA RAMIREZ

Marcadas NO HAY DATOS NO HAY DATOS 197 492 295 180 309 359 175 NO HAY DATOS 196 NO HAY DATOS NO HAY DATOS 339 NO HAY DATOS NO HAY DATOS 328 195

Contestadas

TOTAL N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 345MELISSA ZEVALLOS 310JUAN HUANCA 313PAUL DELGADO MILAGROS ORTEGA 339JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO 3307 MILAGROS DE LA CRUZ MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 341NOELIA RAMIREZ

DOMINGO 27 Hora de inicio

Ultima llamada

tiempo estimado compensado Tiempo muerto 4.37 352 5.34

tiempo estimado

compensado Tiempo muerto

21 30 13 25 17 27 22

07:24:45 a.m. 07:24:27 a.m. 07:51:02 a.m. 07:25:59 a.m. 07:30:53 a.m. 07:24:28 a.m. 07:23:51 a.m.

08:51:41 p.m. 08:46:48 p.m. 08:41:35 p.m. 06:14:47 p.m. 08:41:41 p.m. 08:54:33 p.m. 07:23:01 p.m.

4.52 5.24 3.07 5.20 5.77 4.36 3.69

287 597 356 284 424 446 249

5.29 6.93 4.27 5.77 6.96 5.68 4.30

22

07:51:42 a.m.

06:38:08 p.m.

4.97

295

5.58

17

06:57:07 a.m.

07:37:17 p.m.

3.72

413

4.97

13 27

08:29:08 a.m. 08:52:19 a.m.

08:47:35 p.m. 05:59:52 p.m.

2.95 3.93

387 274

3.84 4.35

Marcadas 254 240 179 362 275 286 330 252 231 316 188

Contestadas 17 13 19 24 12 22 16 21 18 15 20

217 340 248

11 17 17

252 206

17 23


JOHANNA QUINTA SEMANA SEMANA: DEL MARTES 29 AL MIERCOLES 30 DE JUNIO

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 318LIDA ROJAS 350SUSAN GARCIA GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 3315 MELISSA ZEVALLOS 319JUAN HUANCA 313PAUL DELGADO 325MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA ROSA DURAN 339NOELIA RAMIREZ

Marcadas NO HAY DATOS 305 215 NO HAY DATOS 371 315 453 327 273 408 NO HAY DATOS NO HAY DATOS 248 300 495 NO HAY DATOS NO HAY DATOS 273

Contestadas

N째 ANEXO ASESORES DE JOHANA JESSICA CONDOR 318LIDA ROJAS 350SUSAN GARCIA 311GLORIA RIVAS 343ERICKA VALVERDE 321JUANA FERNANDEZ 3315 MELISSA ZEVALLOS 310JUAN HUANCA 313PAUL DELGADO 351MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL 341DIEGO OBANDO 3307 MILAGROS DE LA CRUZ 345MARILYN TORBISCO LINDA CORILLA 312ROSA DURAN 319NOELIA RAMIREZ

Marcadas NO HAY DATOS 249 199 378 348 306 256 285 212 292 NO HAY DATOS NO HAY DATOS 140 336 238 NO HAY DATOS 250 332

Contestadas

MARTES 29 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

12 15

08:15:20 a.m. 08:07:43 a.m.

06:10:35 p.m. 06:45:44 p.m.

2.09 3.48

347 285

3.19 4.22

7 16 14 21 23 19

08:30:58 a.m. 07:33:13 a.m. 07:59:54 a.m. 08:12:00 a.m. 07:40:21 a.m. 07:32:11 a.m.

05:58:11 p.m. 07:54:59 p.m. 07:31:42 p.m. 07:28:23 p.m. 06:41:03 p.m. 07:27:07 p.m.

2.36 3.36 3.46 3.55 3.57 3.46

418 382 522 398 344 477

3.62 4.67 5.10 4.75 4.62 4.90

20 20 16

07:39:11 a.m. 08:32:04 a.m. 07:34:25 a.m.

06:54:34 p.m. 06:14:39 p.m. 07:31:57 p.m.

4.46 3.18 3.94

337 364 574

5.30 4.13 5.61

23

09:00:08 a.m.

06:10:59 p.m.

3.64

346

4.40

MIERCOLES 30 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

7 12 28 13 16 16 15 17 8

07:31:31 a.m. 07:30:37 a.m. 07:24:40 a.m. 07:54:15 a.m. 07:23:40 a.m. 07:29:06 a.m. 07:25:00 a.m. 08:46:35 a.m. 07:26:16 a.m.

05:52:00 p.m. 07:37:48 p.m. 05:46:02 p.m. 06:22:57 p.m. 07:07:50 p.m. 05:46:15 p.m. 05:44:02 p.m. 05:13:34 p.m. 07:30:21 p.m.

1.53 4.05 3.32 3.04 2.75 3.58 3.14 2.66 2.06

279.52 280.07 444.35 408.78 360.93 327.58 347.80 265.19 333.10

2.43 4.71 4.70 4.25 3.92 4.57 4.17 3.44 3.18

9 19 15

07:58:23 a.m. 07:38:12 a.m. 08:23:16 a.m.

05:12:55 p.m. 05:46:01 p.m. 09:48:01 p.m.

2.93 2.87 3.15

198.66 393.37 300.90

3.47 3.91 3.92

13 11

08:29:45 a.m. 07:47:41 a.m.

05:41:35 p.m. 06:28:37 p.m.

3.15 2.42

313.07 380.41

3.88 3.33

TOTAL N째 ANEXO ASESORES DE JOHANA Marcadas Contestadas JESSICA CONDOR 0 0 318LIDA ROJAS 277 9.5 350SUSAN GARCIA 207 13.5 311GLORIA RIVAS 378 28 343ERICKA VALVERDE 359.5 10 321JUANA FERNANDEZ 310.5 16 3315 MELISSA ZEVALLOS 354.5 15 310JUAN HUANCA 306 18 313PAUL DELGADO 242.5 20 351MILAGROS ORTEGA 350 13.5 JOSE LUIS FALCON 0 0 JHONATHAN VILLARREAL 0 0 341DIEGO OBANDO 194 14.5 3307 MILAGROS DE LA CRUZ 318 19.5 345MARILYN TORBISCO 366.5 15.5 LINDA CORILLA 0 0 312ROSA DURAN 250 13 319NOELIA RAMIREZ 302.5 17


JOHANNA JUANA

GLORIA

45

30

40

25

35 30

20

25

15

20 VENTAS POR PRODUCTO

15 10

VENTAS POR PRODUCTO

10 5

5 0

0

POOL

MILAGROS N

25

30 25

20

20

15 15 10

VENTAS POR PRODUCTO

5

5

0

0

SUSAN

JONATHAN

45

10

40

9

35

8 7

30

6

25

5

20 15

VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

4 3

10

2

5

1

0

0

VENTAS POR PRODUCTO


JOHANNA MARILYN

JOSE LUIS

35

25

30

20

25 15

20 15

VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

10 5

5 0

0

MILAGROS

DIEGO

35

25

30

20

25 15

20 15

VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

10 5

5 0

0

ERIKA

LIDA

25

16 14

20

12 10

15

8

10 5

VENTAS POR PRODUCTO

6 4 2

0

0

VENTAS POR PRODUCTO


JOHANNA JESSICA

ROSA

25

12 10

20

8 15 6 10

VENTAS POR PRODUCTO

5

VENTAS POR PRODUCTO

4 2

0

0

JUAN

NOELIA 2

25

1.8 1.6

20

1.4 1.2

15

1 10

VENTAS POR PRODUCTO

0.8

VENTAS POR PRODUCTO

0.6 5

0.4 0.2

0

0

MELISSA 18 16 14 12 10 8 6 4 2 0

VENTAS POR PRODUCTO


ANÁLISIS DE GESTIÓN REPORTE MENSUAL LUCY - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

TOT LEAD

VENTA LEAD

VENTA L,T&P

VENTA TOT

% VENTA LEAD

% VENTA TOT

6.85%

ELEN

190

46

16

62

24.21%

32.63%

2

7.03%

RICKY

195

42

13

55

21.54%

28.21%

3

4.83%

PILY

134

20

11

31

14.93%

23.13%

4

6.99%

DAVID S

194

42

14

56

21.65%

28.87%

5

8.04%

MAICOL

223

62

13

75

27.80%

33.63%

6

0.14%

FLOR

4

0

1

1

0.00%

25.00%

7

8.07%

PETER

224

65

14

79

29.02%

35.27%

8

7.93%

PAOLA

220

50

18

68

22.73%

30.91%

9

6.81%

AAROM

189

30

12

42

15.87%

22.22%

10

8.68%

RODOLFO

241

53

24

77

21.99%

31.95%

11

6.20%

CESAR

172

31

20

51

18.02%

29.65%

12

6.38%

LUXO

177

36

11

47

20.34%

26.55%

13

5.66%

LAURA

157

21

9

30

13.38%

19.11%

14

6.63%

CARLOS P

184

33

8

41

17.93%

22.28%

15

0.97%

NOEMI

27

9

1

10

33.33%

37.04%

16

4.22%

ROBERTO

117

27

15

42

23.08%

35.90%

17

4.58%

JUAN CARLOS

127

5

5

10

3.94%

7.87%

LUCY


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

VENTAS POR PRODUCTOS N째 ORDEN

% LEAD RECIB

GRUPO

ASESOR ALFA

BODY

COLAGEINA

JUP

LIVARIZ

MESORAL

MP3

MUP

RENUEE

SKY SHOES

SLIM ICE

STEP GYM

XPN

1

6.85%

ELEN

0

0

0

0

3

0

0

8

27

0

0

0

24

2

7.03%

RICKY

0

4

1

0

3

0

0

5

28

1

0

0

13

3

4.83%

PILY

0

2

1

0

0

0

0

0

15

0

0

1

12

4

6.99%

DAVID S

0

4

0

0

2

0

0

0

31

0

0

0

19

5

8.04%

MAICOL

1

6

1

0

1

2

0

2

28

1

5

1

27

6

0.14%

FLOR

0

0

0

0

0

0

0

0

1

0

0

0

0

7

8.07%

PETER

2

0

2

0

2

1

0

2

40

0

0

3

27

8

7.93%

PAOLA

0

6

1

0

2

0

0

1

33

0

1

0

24

9

6.81%

AAROM

0

2

1

0

2

0

0

0

17

0

0

0

20

10

8.68%

RODOLFO

1

1

1

0

3

0

0

3

36

0

0

1

31

11

6.20%

CESAR

1

1

1

0

2

0

0

0

27

0

0

1

18

12

6.38%

LUXO

0

3

1

0

4

1

0

0

13

0

0

0

25

13

5.66%

LAURA

0

0

0

0

0

0

0

3

16

0

0

0

11

14

6.63%

CARLOS P

0

0

0

0

1

0

0

3

24

0

0

0

13

15

0.97%

NOEMI

0

0

0

0

0

0

0

2

5

0

0

0

3

16

4.22%

ROBERTO

0

1

0

0

5

0

0

0

21

0

0

0

15

17

4.58%

JUAN CARLOS

0

0

0

0

1

0

0

0

2

0

0

0

7

LUCY


RESUMEN DE PRODUCTIVIDAD: CALLCENTER SAN BORJA SUR HISPANIC GLOBAL WAY - JUNIO 2010

N째 ORDEN

% LEAD RECIB

1

GRUPO

ASESOR

ENTREGAS

%FOLLOW UP

SPEECH

INCOME

SHIPPING

PRODUCTO

COSTO DEL COMERCIAL

6.85%

ELEN

58

93.55%

$187.90

$10,898.00

$1,240.00

$1,467.40

$3,800.00

2

7.03%

RICKY

56

101.82%

$171.23

$9,589.00

$1,100.00

$1,416.80

3

4.83%

PILY

37

119.35%

$193.46

$7,158.00

$620.00

4

6.99%

DAVID S

54

96.43%

$174.07

$9,400.00

5

8.04%

MAICOL

54

72.00%

$185.80

6

0.14%

FLOR

16

1600.00%

7

8.07%

PETER

57

8

7.93%

PAOLA

9

6.81%

10

PAGO MENSUAL

GASTOS OPERATIVOS

COSTOS TOTALES

UTILIDAD

$667.25

$352.49

$7,527.14

$3,370.86

$3,900.00

$524.50

$352.49

$7,293.78

$2,295.22

$936.10

$2,680.00

$425.10

$352.49

$5,013.68

$2,144.32

$1,120.00

$1,366.20

$3,880.00

$625.31

$352.49

$7,343.99

$2,056.01

$10,033.00

$1,500.00

$1,366.20

$4,460.00

$666.55

$352.49

$8,345.23

$1,687.77

$182.25

$2,916.00

$20.00

$404.80

$80.00

$308.07

$352.49

$1,165.36

$1,750.64

72.15%

$172.67

$9,842.00

$1,580.00

$1,442.10

$4,480.00

$605.92

$352.49

$8,460.51

$1,381.49

56

82.35%

$167.70

$9,391.00

$1,360.00

$1,416.80

$4,400.00

$535.07

$352.49

$8,064.36

$1,326.64

AAROM

42

100.00%

$180.12

$7,565.00

$840.00

$1,062.60

$3,780.00

$450.48

$352.49

$6,485.56

$1,079.44

8.68%

RODOLFO

57

74.03%

$170.72

$9,731.00

$1,540.00

$1,442.10

$4,820.00

$603.10

$352.49

$8,757.69

$973.31

11

6.20%

CESAR

43

84.31%

$161.12

$6,928.00

$1,020.00

$1,087.90

$3,440.00

$428.62

$352.49

$6,329.01

$598.99

12

6.38%

LUXO

38

80.85%

$177.68

$6,752.00

$940.00

$961.40

$3,540.00

$421.57

$352.49

$6,215.46

$536.54

13

5.66%

LAURA

26

86.67%

$184.12

$4,787.00

$600.00

$657.80

$3,140.00

$344.03

$352.49

$5,094.31

-$307.31

14

6.63%

CARLOS P

34

82.93%

$163.71

$5,566.00

$820.00

$860.20

$3,680.00

$357.77

$352.49

$6,070.46

-$504.46

15

0.97%

NOEMI

5

50.00%

$179.20

$896.00

$200.00

$126.50

$540.00

$244.62

$352.49

$1,463.61

-$567.61

16

4.22%

ROBERTO

12

28.57%

$145.08

$1,741.00

$840.00

$303.60

$2,340.00

$358.83

$352.49

$4,194.91

-$2,453.91

17

4.58%

JUAN CARLOS

6

60.00%

$149.00

$894.00

$200.00

$151.80

$2,540.00

$217.48

$352.49

$3,461.77

-$2,567.77

LUCY


LUCY PRIMERA SEMANA: DEL MARTES 01 AL DOMINGO 06 DE JUNIO

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO LUIS SOTO 320 PAOLA MARTINEZ MAICOL AVILA MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE PETER FLORES 382 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA 383 CESAR GALVEZ

Marcadas NO HAY DATOS 101 NO HAY DATOS 109 NO HAY DATOS NO HAY DATOS 235 NO HAY DATOS 321 278 210 199 105 233 208

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE PETER FLORES CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 170 300 200 NO HAY DATOS 162 234 NO HAY DATOS NO HAY DATOS 291 273 208 139 417 NO HAY DATOS

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 246 295 180 351 223 264 382 142 316 295 286 160 NO HAY DATOS NO HAY DATOS

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 233 211 232 277 202 213 NO HAY DATOS 122 249 277 269 169 461 NO HAY DATOS

Contestadas

MARTES 01 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

15

08:14

17:52

2.5

176

14

08:18

19:03

2.0

169

22

08:12

19:45

2.0

19 11 13 14 11 20 14

08:12 09:21 08:13 08:32 09:07 08:12 08:14

19:48 19:47 19:49 19:14 09:07 18:12 19:45

0.5 2.5 2.0 2.5 2.0 2.00 2.00

MIERCOLES 02 Hora de inicio

Ultima llamada

tiempo estimado

17 16 22

08:14 09:25 08:21

19:28 20:03 19:32

3.5 2.5 2.6

12

08:14 08:16

20:03 18:23

1.5

10 19 17 12 22

08:30 08:19 08:21 08:49 08:12

20:01 20:00 19:45 20:03 20:03

1.0 2.5 3.0 1.5 2.5

20 19 8 21 18 21 29 20 19 24 21 21

JUEVES 03 Hora de inicio 08:46 08:46 08:50 08:46 08:49 08:18 08:46 08:46 09:03 08:48 08:23 09:00

VIERNES 04 Hora de inicio

Ultima llamada 19:18 18:35 15:43 19:44 19:16 19:39 19:38 19:15 19:36 19:35 19:37 19:36

Ultima llamada

tiempo estimado

274 165 268

compensado Tiempo muerto

compensado Tiempo muerto

2.5 2.6 0.5 2.5 3.0 2.0 hrs 2.5 hrs 4.0 hrs 2.5 hrs 2.0 hrs 2.0 hrs 1.5 hrs

tiempo estimado

23 16 7 16 18 12

08:32 08:32 08:01 08:44 08:40 08:46

19:25 19:24 19:15 17:45 19:17 18:51 1.5 hrs

3.5 hrs 3.5 hrs 1.0 hrs 1.5 hrs 2.0 hrs

14 21 29 22 18 27

08:34 09:07 08:36 08:32 09:13 08:31

18:58 19:13 19:25 19:21 19:24 1.5 hrs 19:23

1.0 hrs 2.5 hrs 3.0 hrs 2.5 hrs 2.0 hrs

compensado Tiempo muerto


LUCY N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ 354 MAICOL AVILA MARIA PILAR SALAZAR RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 342 240 228 352 NO HAY DATOS NO HAY DATOS 288 207 323 335 NO HAY DATOS 163 470 NO HAY DATOS

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 226 370 85 273 276 303 307 227 256 272 249 164 443 NO HAY DATOS

Contestadas

Marcadas

Contestadas

TOTAL N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 320 PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 379 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA CESAR GALVEZ

220 283 172 313 216 250 326 204 286 277 242 150 405 208

SABADO 05 Hora de inicio

Ultima llamada

tiempo estimado

30 20 20 32

7:05:10 a.m. 7:54:11 a.m. 7:23:47 a.m. 7:24:22 a.m.

7:33:22 p.m. 7:33:52 p.m. 7:22:00 p.m. 7:33:02 p.m.

3.72 3.90 2.68 4.72

18 24 25 29

7:23:53 a.m. 7:06:18 a.m. 7:06:30 a.m. 7:05:37 a.m.

7:34:06 p.m. 7:28:17 p.m. 7:45:06 p.m. 7:33:50 p.m.

2.94 3.88 3.30 3.97

29 42

8:17:55 a.m. 7:04:45 a.m.

7:29:35 p.m. 7:33:01 p.m.

3.11 4.42

31 10 9 27 32 26 29 29 24 24 33 23 37

23 16 13 24 20 20 25 21 18 23 21 19 30 14

DOMINGO 06 Hora de inicio 08:12:05 a.m. 07:45:33 a.m. 08:56:53 a.m. 08:57:24 a.m. 09:01:04 a.m. 08:57:01 a.m. 08:57:46 a.m. 09:01:15 a.m. 09:01:59 a.m. 09:01:59 a.m. 08:57:52 a.m. 09:08:27 a.m. 08:55:49 a.m.

Ultima llamada 08:31:09 p.m. 08:30:51 p.m. 08:28:45 p.m. 07:04:26 p.m. 08:36:07 p.m. 08:21:03 p.m. 08:15:18 p.m. 08:18:25 p.m. 08:35:26 p.m. 08:23:22 p.m. 08:33:24 p.m. 08:28:19 p.m. 08:23:58 p.m.

tiempo estimado 5.22 3.08 1.20 3.89 3.88 3.27 3.67 5.32 4.47 4.13 4.16 2.76 3.63

compensado Tiempo muerto

compensado Tiempo muerto


LUCY SEGUNDA SEMANA: DEL MARTES 08 AL DOMINGO 13 DE JUNIO

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO 379 PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 370 HELEN DAVILA 314 AROON SOBERO J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA 382 CESAR GALVEZ

Marcadas NO HAY DATOS 286 413 263 272 216 310 230 147 343 337 232 NO HAY DATOS 479 378

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368 DAVID SOTO 366 LUIS SOTO PAOLA MARTINEZ 354 MAICOL AVILA 360 MARIA PILAR SALAZAR 358 RODOLFO ANDONAIRE 356 PETER FLORES 383 CARLOS PALMA 362 LAURA ALVA 370 HELEN DAVILA 314 AROON SOBERO 352 J. CARLOS IPARRAGUIRRE 381 RICARDO BANDA 382 CESAR GALVEZ

Marcadas NO HAY DATOS 183 190 NO HAY DATOS 262 217 387 179 175 286 316 165 143 402 270

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AROON SOBERO 352J. CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 256 279 313 226 265 204 290 160 356 280 245 167 490 338

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR MARIA ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AROON SOBERO 352J. CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 213 463 199 299 281 232 249 182 317 333 325 166 302 178

Contestadas

MARTES 08 Hora de inicio

Ultima llamada

tiempo estimado

compensado

Tiempo muerto

25 17 14 21 29 16 14 20 28 22 28

8:43:20 a.m. 8:06:00 a.m. 8:52:14 a.m. 8:51:36 a.m. 7:57:24 a.m. 8:54:54 a.m. 8:49:51 a.m. 8:44:02 a.m. 8:48:36 a.m. 8:48:36 a.m. 8:03:20 a.m.

7:38:58 p.m. 7:37:44 p.m. 8:11:23 p.m. 6:16:12 p.m. 7:26:15 p.m. 6:08:48 p.m. 5:02:04 p.m. 7:31:20 p.m. 7:49:28 p.m. 7:40:09 p.m. 5:57:16 p.m.

4.20 3.30 2.30 3.56 4.34 3.74 2.62 4.37 3.57 3.84 4.00

370 479 309 343 303 385 282 234 414 414 312

27 16

7:52:37 a.m. 8:43:11 a.m.

7:44:53 p.m. 7:26:21 p.m.

3.61 2.85

551 435

MIERCOLES 09 Hora de inicio Ultima llamada

tiempo estimado

compensado

Tiempo muerto

42 20

8:18:27 a.m. 8:10:00 a.m.

7:10:31 p.m. 6:00:00 p.m.

5.52 3.25

293 255

25 20 24 25 23 23 21 22 22 25 22

8:05:28 a.m. 8:06:02 a.m. 8:05:11 a.m. 8:24:45 a.m. 8:07:36 a.m. 8:05:56 a.m. 8:05:56 a.m. 8:05:50 a.m. 9:13:53 a.m. 7:59:42 a.m. 8:10:50 a.m.

6:15:24 p.m. 7:01:11 p.m. 7:10:44 p.m. 6:35:51 p.m. 7:04:37 p.m. 7:18:05 p.m. 6:53:50 p.m. 7:02:08 p.m. 6:47:11 p.m. 7:00:09 p.m. 7:21:36 p.m.

3.91 4.26 3.40 3.80 3.94 3.58 4.25 3.57 2.49 3.99 2.77

340 302 455 255 254 358 401 236 193 482 325

23 23 15 31 19 20 27 17 22 26 24 19 33 25

21 13 26 25 25 15 20 24 15 22 26 18 24 5

JUEVES 10 Hora de inicio 8:43:04 a.m. 8:34:46 a.m. 8:45:01 a.m. 8:37:25 a.m. 8:39:17 a.m. 9:21:42 a.m. 8:40:25 a.m. 8:34:13 a.m. 8:43:51 a.m. 8:43:51 a.m. 7:36:35 a.m. 9:07:40 a.m. 8:33:09 a.m. 8:35:26 a.m. VIERNES 11 Hora de inicio 8:14:56 a.m. 8:16:23 a.m. 8:16:30 a.m. 8:15:21 a.m. 8:16:23 a.m. 8:15:43 a.m. 8:25:30 a.m. 8:19:21 a.m. 8:16:14 a.m. 8:16:14 a.m. 8:19:31 a.m. 8:50:51 a.m. 9:17:35 a.m. 2:28:48 p.m.

Ultima llamada 7:41:43 p.m. 6:50:26 p.m. 8:18:05 p.m. 7:16:31 p.m. 7:41:20 p.m. 7:08:53 p.m. 7:33:58 p.m. 6:05:15 p.m. 7:40:33 p.m. 7:30:57 p.m. 8:17:40 p.m. 7:43:15 p.m. 7:31:02 p.m. 7:42:57 p.m.

Ultima llamada 6:46:41 p.m. 6:47:01 p.m. 6:37:16 p.m. 5:54:32 p.m. 6:41:44 p.m. 5:52:51 p.m. 6:43:00 p.m. 5:56:07 p.m. 6:24:30 p.m. 6:46:31 p.m. 6:47:47 p.m. 6:40:17 p.m. 6:45:07 p.m. 6:48:32 p.m.

tiempo estimado

compensado

4.22 4.33 3.04 4.37 3.20 2.62 3.44 2.63 2.81 3.71 3.15 2.45 4.26 3.23

tiempo estimado 4.02 2.76 3.04 4.26 3.17 2.41 2.42 3.19 2.27 2.83 3.03 2.23 2.32 1.00

Tiempo muerto 340 366 374 313 329 256 359 213 412 354 308 216 575 403

compensado

Tiempo muerto 293 518 260 384 344 280 297 246 362 390 386 211 348 198


LUCY N째 ANEXO ASESORES DE DAVID FLOR ROJAS DAVID SOTO LUIS SOTO PAOLA MARTINEZ MAICOL AVILA MARIA DEL PILAR SALAZAR RODOLFO ANDONAIRE PETER FLORES CARLOS PALMA LAURA ALVA HELEN DAVILA AARON SOVERO JUAN CARLOS IPARRAGUIRRE RICARDO BANDA CESAR GALVEZ

Marcadas NO HAY DATOS 247 426 234 372 332 379 314 249 376 296 298 275 373 320

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas 0 209 327 179 268 247 145 255 158 323 233 267 169 184 402

Contestadas 0 24 13 17 27 27 17 17 16 13 17 41 22 27 17

0 232 350 238 283 260 276 253 179 334 299 255 184 372 314

Contestadas 0 28 17 19 27 25 18 20 22 20 23 29 20 28 18

TOTAL N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas

35 13 23 35 31 17 19 29 17 28 31 18 30 23

SABADO 12 Hora de inicio 06:49:21 a.m. 06:54:16 a.m. 07:45:14 a.m. 06:48:24 a.m. 06:51:11 a.m. 06:48:17 a.m. 06:48:22 a.m. 06:53:19 a.m. 06:49:53 a.m. 06:48:12 a.m. 07:23:19 a.m. 07:09:14 a.m. 07:00:36 a.m. 06:50:00 a.m.

Ultima llamada

Horas conversadas

07:57:54 p.m. 07:58:00 p.m. 07:34:29 p.m. 07:55:50 p.m. 07:58:24 p.m. 07:58:29 p.m. 07:57:55 p.m. 07:54:00 p.m. 07:51:54 p.m. 07:54:17 p.m. 07:56:50 p.m. 08:01:50 p.m. 07:51:23 p.m. 07:57:49 p.m.

4.96 3.27 3.28 4.73 4.75 3.50 3.00 4.38 3.93 3.25 3.69 2.98 3.89 2.52

DOMINGO 13 Hora de inicio Ultima llamada 12:00:00 a.m. 12:00:00 a.m. 08:56:19 a.m. 08:14:12 p.m. 08:58:09 a.m. 07:44:11 p.m. 08:59:23 a.m. 07:46:53 p.m. 09:22:02 a.m. 08:13:51 p.m. 08:56:33 a.m. 08:14:14 p.m. 09:22:37 a.m. 08:15:08 p.m. 09:02:19 a.m. 08:15:14 p.m. 08:59:59 a.m. 07:28:07 p.m. 09:01:01 a.m. 08:14:25 p.m. 08:55:45 a.m. 07:56:53 p.m. 09:02:48 a.m. 07:39:12 p.m. 09:04:07 a.m. 08:06:11 p.m. 08:57:33 a.m. 07:27:52 p.m. 08:57:09 a.m. 08:11:44 p.m.

tiempo estimado 0.00 4.56 3.18 2.89 3.41 3.16 3.49 2.81 5.01 2.30 2.49 3.10 2.55 3.55 2.25

Llamadas virtuales

Tiempo muerto

346 491 300 467 427 449 374 337 455 361 372 335 451 370

compensado

Tiempo muerto 0 300 391 237 336 310 215 311 258 369 283 329 220 255 447


LUCY TERCERA SEMANA: DEL MARTES 15 AL DOMINGO 20 DE JUNIO

N째 ANEXO ASESORES DE LUCY FLOR ROJAS DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS NO HAY DATOS 419 208 222 244 307 160 122 395 254 267 189 337 276

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 229 402 108 305 247 185 199 194 235 170 237 169 507 122

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 398 349 249 303 155 226 319 168 181 224 229 132 301 316

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 250 475 228 258 280 122 157 182 341 265 112 106 209 311

Contestadas

15 32 21 30 25 16 17 11 28 14 18 26 21

24 12 11 22 23 17 16 36 13 14 18 10 19 4

15 11 14 19 12 18 11 15 10 15 16 13 12 16

23 9 6 14 12 14 13 19 10 11 3 7 17 14

MARTES 15 Hora de inicio

08:09:14 a.m. 08:21:28 a.m. 08:10:19 a.m. 08:09:19 a.m. 08:10:05 a.m. 08:15:08 a.m. 08:20:09 a.m. 08:16:19 a.m. 08:09:16 a.m. 08:09:14 a.m. 08:59:50 a.m. 08:08:41 a.m. 08:12:41 a.m. MIERCOLES 16 Hora de inicio 08:15:13 a.m. 08:15:17 a.m. 08:16:22 a.m. 08:22:31 a.m. 08:16:18 a.m. 08:16:21 a.m. 08:17:23 a.m. 08:21:26 a.m. 08:27:54 a.m. 08:27:07 a.m. 08:18:37 a.m. 09:19:24 a.m. 08:17:26 a.m. 08:17:07 a.m. JUEVES 17 Hora de inicio 08:15:38 a.m. 08:13:08 a.m. 08:08:58 a.m. 08:11:04 a.m. 08:14:17 a.m. 08:06:09 a.m. 08:11:46 a.m. 08:17:23 a.m. 08:35:03 a.m. 08:15:15 a.m. 08:06:35 a.m. 08:31:22 a.m. 08:06:17 a.m. 08:12:39 a.m. VIERNES 18 Hora de inicio 08:15:11 a.m. 08:08:34 a.m. 08:44:56 a.m. 08:19:07 a.m. 08:15:20 a.m. 08:19:32 a.m. 08:19:16 a.m. 08:15:38 a.m. 08:19:58 a.m. 08:14:40 a.m. 08:14:42 a.m. 09:04:53 a.m. 08:08:05 a.m. 08:59:44 a.m.

Ultima llamada

07:24:14 p.m. 07:43:09 p.m. 07:17:18 p.m. 07:31:38 p.m. 07:29:25 p.m. 05:58:55 p.m. 06:28:54 p.m. 07:29:38 p.m. 07:29:51 p.m. 07:23:41 p.m. 07:29:06 p.m. 07:30:00 p.m. 07:03:26 p.m.

Ultima llamada 07:34:12 p.m. 07:37:46 p.m. 07:16:41 p.m. 07:28:15 p.m. 07:09:42 p.m. 07:14:45 p.m. 07:14:00 p.m. 07:14:22 p.m. 07:28:06 p.m. 07:13:56 p.m. 07:07:19 p.m. 07:27:05 p.m. 07:28:39 p.m. 10:51:24 a.m.

Ultima llamada 07:48:16 p.m. 07:46:00 p.m. 07:16:49 p.m. 05:53:10 p.m. 07:31:56 p.m. 07:50:18 p.m. 06:36:45 p.m. 07:46:04 p.m. 04:38:12 p.m. 07:30:52 p.m. 07:48:35 p.m. 08:35:52 p.m. 07:03:41 p.m. 06:42:50 p.m.

Ultima llamada 07:01:58 p.m. 06:51:43 p.m. 06:47:57 p.m. 05:44:51 p.m. 06:46:51 p.m. 06:08:26 p.m. 05:00:49 p.m. 06:42:44 p.m. 06:51:52 p.m. 06:53:16 p.m. 12:06:31 p.m. 04:11:06 p.m. 06:54:13 p.m. 06:54:07 p.m.

tiempo estimado

3.81 3.48 3.33 4.10 2.55 2.95 3.25 2.57 3.69 1.86 2.12 2.69 2.97

tiempo estimado 4.41 2.79 1.56 2.61 2.95 2.36 2.29 3.67 2.13 2.26 2.08 1.41 2.60 0.52

tiempo estimado 2.81 3.03 3.13 2.97 2.88 2.60 1.73 3.28 2.62 2.39 2.24 1.89 1.93 2.13

tiempo estimado 2.75 2.60 1.25 2.52 3.32 2.50 2.45 3.89 2.26 2.13 0.77 1.69 2.82 2.53

compensado Tiempo muerto

495 278 289 326 358 219 187 446 328 304 231 391 335

compensado Tiempo muerto 317 458 139 357 306 232 245 267 278 215 279 197 559 132

compensado Tiempo muerto 454 410 312 362 213 278 354 234 233 272 274 170 340 359

compensado Tiempo muerto


LUCY N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA 360MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 154 NO HAY DATOS 149 313 184 195 238 249 435 316 299 124 433 221

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 368RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 222 259 196 213 NO HAY DATOS 222 270 266 384 188 267 168 308 219

Contestadas

Marcadas

Contestadas

TOTAL N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 368RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

251 381 190 269 222 210 224 197 329 236 235 148 349 244

SABADO 19 Hora de inicio

Ultima llamada

9

07:09:52 a.m.

07:26:05 p.m.

16 17 13 14 23 16 14 15 19 11 29 14

07:10:59 a.m. 07:34:40 a.m. 07:12:04 a.m. 07:11:05 a.m. 07:10:45 a.m. 07:11:41 a.m. 07:39:05 a.m. 07:10:09 a.m. 07:09:44 a.m. 07:14:26 a.m. 07:10:16 a.m. 07:09:48 a.m.

07:43:38 p.m. 06:45:58 p.m. 01:08:40 p.m. 04:04:30 p.m. 06:59:57 p.m. 07:50:35 p.m. 07:50:05 p.m. 07:20:10 p.m. 07:41:16 p.m. 07:36:44 p.m. 07:30:02 p.m. 07:48:05 p.m.

DOMINGO 20 Hora de inicio

Ultima llamada

tiempo estimado 1.73 0.00 2.88 3.81 2.36 2.03 3.23 3.79 2.32 2.41 3.04 3.16 3.55 2.59

tiempo estimado

compensado Tiempo muerto 189

2.40

207 389 231 236 303 325 481 364 360 187 504 273

3.36 4.90 2.95 2.88 4.00 4.71 4.20 3.78 4.04 3.64 4.89 3.66

compensado Tiempo muerto

17 10 10 13

06:59:46 a.m. 07:07:10 a.m. 08:05:18 a.m. 07:31:28 a.m.

05:16:51 p.m. 05:28:15 p.m. 03:58:41 p.m. 05:29:49 p.m.

3.29 2.28 1.66 3.01

288 305 229 273

4.12 3.11 2.27 3.74

17 15 19 11 17 14 14 14 14

06:59:46 a.m. 07:03:20 a.m. 07:49:57 a.m. 07:07:29 a.m. 07:07:46 a.m. 06:57:36 a.m. 07:36:34 a.m. 06:57:04 a.m. 06:57:44 a.m.

05:16:51 p.m. 05:27:07 p.m. 05:29:21 p.m. 05:29:12 p.m. 05:11:31 p.m. 05:20:21 p.m. 05:30:17 p.m. 03:13:08 p.m. 03:39:49 p.m.

3.29 2.01 2.83 2.35 2.68 2.67 1.80 2.73 2.47

288 310 323 431 242 320 204 363 268

4.12 2.97 3.71 3.53 3.42 3.69 2.46 3.69 3.55

18 11 15 18 18 18 16 20 12 17 14 12 20 14

364-


LUCY CUARTA SEMANA: DEL MARTES 22 AL DOMINGO 27 DE JUNIO

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 379PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 181 275 156 266 NO HAY DATOS 222 262 244 410 213 155 120 195 330

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 220 375 157 234 NO HAY DATOS 428 129 NO HAY DATOS 324 232 224 159 168 225

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ

Marcadas NO HAY DATOS 157 316 215 263 NO HAY DATOS 231 248 252 NO HAY DATOS 165 220 165 288 277

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ 364ROBERTO PEREZ

Marcadas NO HAY DATOS 312 246 198 162 NO HAY DATOS 443 246 189 432 201 196 159 273 350 117

Contestadas

MARTES 22 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

21 9 16 18

08:16:39 a.m. 08:11:15 a.m. 08:24:53 a.m. 08:24:57 a.m.

07:44:04 p.m. 07:49:52 p.m. 11:57:02 p.m. 07:49:34 p.m.

3.68 3.31 2.16 3.25

255 341 199 331

4.65 4.33 2.74 4.29

12 12 19 11 18 24 15 20 21

11:21:52 a.m. 08:36:31 a.m. 08:19:40 a.m. 08:07:56 a.m. 08:51:06 a.m. 08:38:36 a.m. 09:00:42 a.m. 08:23:48 a.m. 08:41:26 a.m.

07:45:23 p.m. 07:42:17 p.m. 07:42:38 p.m. 07:48:52 p.m. 07:50:44 p.m. 07:47:26 p.m. 07:49:25 p.m. 07:44:52 p.m. 07:50:07 p.m.

2.17 1.72 3.68 2.14 3.84 3.20 2.75 3.87 3.07

265 296 318 453 290 219 175 272 391

3.18 2.73 4.68 4.02 4.77 3.72 3.24 4.41 4.61

MIERCOLES 23 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

15 7 13 18

08:15:56 a.m. 08:15:32 a.m. 08:14:54 a.m. 08:16:36 a.m.

07:25:25 p.m. 07:26:56 p.m. 08:09:50 p.m. 06:42:22 p.m.

2.89 2.21 1.11 3.06

278 419 179 295

3.79 3.63 1.66 4.05

16 11

08:13:59 a.m. 08:22:58 a.m.

07:14:36 p.m. 06:51:09 p.m.

2.08 1.81

470 165

3.67 2.17

15 17 15 12 17 17

08:15:42 a.m. 08:17:05 a.m. 08:15:31 a.m. 08:44:52 a.m. 08:15:19 a.m. 10:31:47 a.m.

07:20:00 p.m. 07:20:23 p.m. 07:25:38 p.m. 07:24:48 p.m. 07:10:32 p.m. 07:06:44 p.m.

3.65 2.52 2.45 1.82 2.69 2.81

397 282 273 195 222 281

5.14 3.46 3.33 2.38 3.39 3.79

JUEVES 24 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

13 8 21 15

08:30:57 a.m. 08:30:25 a.m. 08:33:04 a.m. 08:33:09 a.m.

06:52:49 p.m. 06:18:25 p.m. 07:13:54 p.m. 05:27:19 p.m.

3.59 2.51 3.16 3.40

229 366 278 331

1.90 0.65 3.78 0.62

13 11 20

08:27:10 a.m. 08:37:50 a.m. 08:30:39 a.m.

05:24:20 p.m. 06:30:22 p.m. 06:54:06 p.m.

2.81 2.22 2.85

287 292 309

2.32 2.19 2.13

10 14 16 25 18

08:30:15 a.m. 08:31:43 a.m. 08:50:02 a.m. 08:16:19 a.m. 08:30:25 a.m.

05:52:11 p.m. 06:46:38 p.m. 06:47:05 p.m. 06:42:39 p.m. 06:56:19 p.m.

1.82 2.16 2.29 3.30 2.95

201 263 211 354 336

2.48 2.96 3.71 0.91 1.20

VIERNES 25 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

15 15 8 21

08:17:47 a.m. 08:17:07 a.m. 08:23:51 a.m. 08:16:41 a.m.

07:43:12 p.m. 07:51:55 p.m. 06:54:21 p.m. 07:19:11 p.m.

2.66 3.00 1.04 4.57

365 306 219 253

2.28 3.24 5.09 2.52

8 11 19 10 14 16 12 22 9 12

08:31:40 a.m. 08:21:07 a.m. 08:17:53 a.m. 08:18:52 a.m. 08:17:37 a.m. 08:19:49 a.m. 08:52:27 a.m. 08:17:18 a.m. 08:17:36 a.m. 08:29:49 a.m.

08:10:25 p.m. 07:57:21 p.m. 07:28:44 p.m. 07:23:18 p.m. 08:17:09 p.m. 06:40:51 p.m. 08:07:51 p.m. 07:48:43 p.m. 07:53:44 p.m. 06:30:48 p.m.

1.50 2.10 3.28 3.05 2.62 3.20 1.73 2.95 1.44 2.28

473 288 255 493 253 260 194 332 379 163

1.20 2.96 3.48 -0.09 3.81 2.58 5.88 2.69 2.59 2.71


LUCY N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ 379ROBERTO PEREZ 364NOHEMI CERVANTES

Marcadas NO HAY DATOS 319 434 283 345 NO HAY DATOS 435 397 306 566 330 289 199 393 346 272 202

Contestadas

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ 379ROBERTO PEREZ 364NOHEMI CERVANTES

Marcadas NO HAY DATOS 387 301 191 265 NO HAY DATOS 444 433 283 523 430 327 219 309 429 262 157

Contestadas

Marcadas

Contestadas

TOTAL N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO 360PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR SALAZAR 358RODOLFO ANDONAIRE 356PETER FLORES 383CARLOS PALMA 362LAURA ALVA 370HELEN DAVILA 314AARON SOVERO 352JUAN CARLOS IPARRAGUIRRE 381RICARDO BANDA 382CESAR GALVEZ 379ROBERTO PEREZ 364NOHEMI CERVANTES

SABADO 26 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

19 20 18 16

07:02:41 a.m. 07:02:34 a.m. 06:54:20 a.m. 07:25:51 a.m.

07:52:25 p.m. 07:46:19 p.m. 07:53:47 p.m. 07:55:30 p.m.

4.32 3.26 3.55 3.05

405 499 354 406

1.53 0.71 2.51 2.42

26 19 18 18 19 20 21 22 19 31 21

06:51:25 a.m. 07:04:10 a.m. 06:49:26 a.m. 06:25:10 a.m. 06:49:21 a.m. 07:13:53 a.m. 07:07:18 a.m. 07:37:06 a.m. 06:52:39 a.m. 07:52:31 a.m. 07:02:37 a.m.

07:53:47 p.m. 07:50:39 p.m. 07:55:25 p.m. 07:56:03 p.m. 07:55:11 p.m. 07:55:37 p.m. 07:55:54 p.m. 07:50:43 p.m. 07:58:02 p.m. 07:55:50 p.m. 07:47:51 p.m.

3.82 3.12 3.87 3.55 3.69 4.35 3.06 3.76 3.12 3.90 3.46

511 459 383 637 404 376 260 468 408 350 271

1.52 1.81 2.68 -0.79 2.28 2.10 6.25 0.96 1.78 2.59 3.39

DOMINGO 27 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

21 16 11 30

07:24:47 a.m. 07:24:55 a.m. 07:27:59 a.m. 07:34:12 a.m.

07:53:27 p.m. 08:44:09 p.m. 07:33:41 p.m. 08:32:06 p.m.

3.84 4.54 2.15 5.60

464 392 234 377

0.60 2.51 5.53 1.61

21 17 21 14 23 23 17 22 20 20 21

07:26:27 a.m. 07:26:04 a.m. 07:26:25 a.m. 07:31:00 a.m. 07:25:43 a.m. 07:25:05 a.m. 07:28:00 a.m. 08:06:01 a.m. 07:24:44 a.m. 07:41:43 a.m. 07:25:01 a.m.

08:54:28 p.m. 08:50:51 p.m. 08:51:16 p.m. 08:46:24 p.m. 08:10:01 p.m. 08:48:26 p.m. 09:31:49 p.m. 08:47:51 p.m. 08:38:04 p.m. 08:53:29 p.m. 08:50:21 p.m.

3.83 3.48 4.02 3.04 4.59 4.54 4.73 3.49 3.36 3.06 3.28

521 503 363 584 522 418 314 379 496 323 223

0.71 2.19 3.42 -0.35 -0.79 2.17 3.59 0.79 1.38 4.58 6.24

263 325 200 256

17 13 15 20

367 286 255 451 262 235 170 271 326 217 180

16 13.5 19.4 13.6 17 19 16 21 17 21 21


LUCY QUINTA SEMANA SEMANA: DEL MARTES 29 AL MIERCOLES 30 DE JUNIO

N째 ANEXO ASESORES DE LUCY FLOR ROJAS 368DAVID SOTO 366LUIS SOTO PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR 358RODOLFO ANDONIARE 356PETER FLORES 383CARLOS PALLMA 362LAURA ALVA 370HELEN DAVILA AARON SOVERO 352J. CARLOS RICARDO BANDA 382CESAR GALVEZ 381ROBERTHO PEREZ 364NOHEMI CERVANTES

Marcadas Contestadas NO HAY DATOS 213 22 379 11 NO HAY DATOS 308 14 NO HAY DATOS 300 18 288 22 262 27 428 28 388 16 NO HAY DATOS 184 17 NO HAY DATOS 386 16 152 16 291 23

N째 ANEXO 383368366360354-

Marcadas Contestadas 264 29 403 19 472 26 188 13 243 15 NO HAY DATOS 272 16 232 21 264 29 305 19 300 16 296 23 120 19 NO HAY DATOS 433 17 245 21 389 29 279 26

3583563833623703143314 3823813643301

ASESORES DE LUCY FLOR ROJAS DAVID SOTO LUIS SOTO PAOLA MARTINEZ MAICOL AVILA MARIA DEL PILAR RODOLFO ANDONIARE PETER FLORES CARLOS PALLMA LAURA ALVA HELEN DAVILA AARON SOVERO J. CARLOS RICARDO BANDA CESAR GALVEZ ROBERTHO PEREZ NOHEMI CERVANTES ROSSANA ANFONI

TOTAL N째 ANEXO ASESORES DE LUCY Marcadas FLOR ROJAS 368DAVID SOTO 366LUIS SOTO PAOLA MARTINEZ 354MAICOL AVILA MARIA DEL PILAR 358RODOLFO ANDONIARE 356PETER FLORES 383CARLOS PALLMA 362LAURA ALVA 370HELEN DAVILA AARON SOVERO 352J. CARLOS RICARDO BANDA 382CESAR GALVEZ 381ROBERTHO PEREZ 364NOHEMI CERVANTES

Contestadas 264 308 425.5 188 275.5 0 286 260 263 366.5 344 296 152 0 409.5 198.5 340

29 20.5 18.5 13 14.5 0 17 21.5 28 23.5 16 23 18 0 16.5 18.5 26

MARTES 29 Hora de inicio

Ultima llamada

tiempo estimado

compensado Tiempo muerto

07:32:43 a.m. 07:32:27 a.m.

07:28:37 p.m. 07:29:23 p.m.

5.10 3.67

315.07 452.35

2.50 2.18

07:53:53 a.m.

06:18:49 p.m.

3.14

370.76

2.36

07:32:47 a.m. 07:39:00 a.m. 07:35:45 a.m. 07:32:17 a.m. 07:54:29 a.m.

07:13:00 p.m. 07:08:18 p.m. 07:28:55 p.m. 07:31:50 p.m. 07:30:01 p.m.

3.90 3.81 4.84 4.32 3.09

378.01 364.12 358.77 514.45 449.78

2.83 3.03 2.16 0.52 2.41

07:50:51 a.m.

06:07:02 p.m.

2.28

229.56

4.82

07:35:31 a.m. 08:15:12 a.m. 07:43:58 a.m.

07:23:50 p.m. 07:06:36 p.m. 09:03:40 p.m.

2.29 3.41 3.94

431.86 220.14 369.76

3.24 4.01 4.91

MIERCOLES 30 Hora de inicio Ultima llamada 07:41:14 a.m. 09:56:27 p.m. 07:26:51 a.m. 10:15:36 p.m. 07:30:35 a.m. 10:52:23 p.m. 07:32:10 a.m. 09:47:06 p.m. 07:36:58 a.m. 08:24:18 p.m.

tiempo estimado compensado Tiempo muerto 5.44 372.82 4.66 4.17 486.38 4.16 4.43 560.51 4.42 2.66 241.21 8.46 3.35 309.99 5.05

07:36:14 a.m. 07:26:32 a.m. 07:41:14 a.m. 07:34:24 a.m. 07:27:06 a.m. 08:15:28 a.m. 09:21:55 a.m.

10:04:36 p.m. 06:46:50 p.m. 09:56:27 p.m. 10:01:06 p.m. 09:57:38 p.m. 10:35:41 p.m. 06:29:00 p.m.

2.95 3.41 5.44 4.04 2.24 3.87 1.94

331.06 300.24 372.82 385.78 344.77 373.34 158.72

6.96 4.00 4.66 5.43 7.30 5.75 4.91

07:25:57 a.m. 07:42:25 a.m. 07:29:20 a.m. 07:38:03 a.m.

09:59:39 p.m. 09:56:49 p.m. 11:09:44 p.m. 10:04:50 p.m.

3.30 3.04 3.75 3.71

498.93 305.75 464.01 353.12

4.78 7.33 5.83 6.28


LUCY ELEN

AAROM

30

20 18

25

16 14

20

12

15

10

VENTAS POR PRODUCTO

10

8

VENTAS POR PRODUCTO

6 4

5

2 0

0

RICKY

RODOLFO

30

40 35

25

30 20

25

15

20 VENTAS POR PRODUCTO

10

15

VENTAS POR PRODUCTO

10 5

5

0

0

PILY

CESAR

16

30

14

25

12 20

10 8 6

15 VENTAS POR PRODUCTO

10

4 2

0

5 0

VENTAS POR PRODUCTO


LUCY DAVID S

LUXO

35

25

30

20

25 15

20 15

VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

10 5

5 0

0

MAICOL

LAURA

30

16 14

25

12 20

10

15

8

VENTAS POR PRODUCTO

10

6

VENTAS POR PRODUCTO

4 5

2

0

0

FLOR

CARLOS P

1

25

0.9 0.8

20

0.7 0.6

15

0.5 0.4

VENTAS POR PRODUCTO

10

0.3 0.2

5

0.1 0

0

VENTAS POR PRODUCTO


LUCY PETER

NOEMI

40

5

35

4.5 4

30

3.5

25

3

20

2.5

15

2

VENTAS POR PRODUCTO

VENTAS POR PRODUCTO

1.5

10

1

5

0.5

0

0

PAOLA

ROBERTO

35

25

30

20

25 15

20 15

VENTAS POR PRODUCTO

10

VENTAS POR PRODUCTO

10 5 0

5 0

JUAN CARLOS 7 6 5 4 3 2 1 0

VENTAS POR PRODUCTO


ANÁLISIS DE GESTIÓN REPORTE MENSUAL GRÁFICOS GRUPALES - HGW Junio 2010 Resultados e Indicadores de Gestión del ejercicio del mes de junio de 2010 por grupo y por asesor. DEPARTAMENTO DE INGENIERIÍA HGW


CUADRO RESUMEN

DAVID HUMBERTO JOHANNA LUCY TOTALES

LEAD RECIBIDOS

VENTAS TOTALES

ENTREGAS

% FOLLOW UP

INCOME

SPEECH PROMEDIO

COSTOS TOTALES

UTILIDAD

2343 2564 2552 2775 10234

675 645 864 777 2961

550 520 713 651 2434

81.48% 80.62% 82.52% 83.78% 82.20%

$96,032.00 $89,528.00 $125,267.00 $114,087.00 $424,914.00

$174.60 $172.17 $175.69 $175.25 $174.57

$86,706.79 $90,109.00 $100,815.02 $101,286.82 $378,917.63

$9,325.21 -$581.00 $24,451.98 $12,800.18 $45,996.37

HUMBERTO

JOHANNA

LUCY

DAVID

HUMBERTO

JOHANNA

2775

2564

MONITOREO MARCADAS TIEMPO MUERTO 19662 471.77 19176 637.82 21396 578.21 19301 442.27 79536 2130.07

VENTAS TOTALES

LEAD RECIBIDOS DAVID

UTILIDAD % RESPECTO A LOS COSTOS 10.75% -0.64% 24.25% 12.64% 12.14%

864 675

2552

LUCY

777

645

2343

VENTAS TOTALES

LEAD RECIBIDOS

ENTREGAS DAVID

HUMBERTO

% FOLLOW UP

JOHANNA

DAVID

HUMBERTO

JOHANNA

LUCY

83.78%

713 550

LUCY

651

82.52%

520 81.48%

80.62%

% FOLLOW UP

ENTREGAS

INCOME DAVID

HUMBERTO

$125,267.00

$96,032.00

SPEECH PROMEDIO

JOHANNA

LUCY

DAVID

HUMBERTO

$175.69 $114,087.00

$174.60

$89,528.00 $172.17

INCOME

JOHANNA

SPEECH PROMEDIO

LUCY

$175.25


CUADRO RESUMEN

COSTOS TOTALES DAVID

HUMBERTO

JOHANNA

UTILIDAD LUCY

DAVID

HUMBERTO

$100,815.02 $101,286.82 $86,706.79

$12,800.18

$9,325.21

-$581.00 UTILIDAD

UTILIDAD % RESPECTO A LOS COSTOS HUMBERTO

LUCY

$24,451.98

$90,109.00

COSTOS TOTALES

DAVID

JOHANNA

JOHANNA

LUCY

MARCADAS DAVID

HUMBERTO

24.25%

10.75%

JOHANNA

LUCY

21396 12.64%

19662

-0.64% UTILIDAD % RESPECTO A LOS COSTOS

19301

19176

MONITOREO

TIEMPO MUERTO (HORAS) DAVID

HUMBERTO

637.82 471.77

JOHANNA

LUCY

578.21

442.27

MONITOREO


CUADRO ESTADISTICO POR ASESOR ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

TOTAL Marcadas Contestadas 190 60 195 64 190 77 275 63 216 71 126 50 225 75 272 88 203 36 277 80 238 87 157 85 166 58 202 65 199 67

Marcadas Contestadas 300 81 250 59 162 49 289 93 233 66 262 76 223 81 214 67 201 65 289 78

192 267 312

57 85 65

175 184

63 55

CUADRO ESTADISTICO POR ASESOR


CUADRO ESTADISTICO POR ASESOR ASESORES DE LUCY FLOR MARIA ROJAS DAVID SOTO LUIS SOTO PAOLA MARTINEZ MAICOL AVILA MARIA PILAR SALAZAR RODOLFO ANDONAIRE PETER FLORES CARLOS PALMA LAURA ALVA HELEN DAVILA AROON SOBERO J. CARLOS IPARRAGUIRRE RICARDO BANDA CESAR GALVEZ

Marcadas Contestadas 132 15 202 70 288 77 159 52 229 68 232 21 204 88 213 74 169 69 263 105 231 68 206 64 128 48 282 87 235 78

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIE BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALI CUEVA

Marcadas Contestadas 175 56 243 81 224 62 214 51 196 67 229 75 223 79 208 62 167 63 193 77 198 60 204 60 162 72 211 86 244 70 140 78


CUADRO ESTADISTICO POR ASESOR TOTAL Marcadas 4500 4603 4830 5034 4816 3143 5126 6006 3180 7479 5526 2384 4082 5665 4003 1319 714 0

Contestadas 1135 1190 1345 832 970 667 1039 1573 498 1482 1636 1022 1175 1195 776 657 593 0

Marcadas 4664 4587 3769 6121 5680 5793 3939 4983 5173 5812 3090 892 3582 7688 6135 1330 4586 4671

Contestadas 619 274 996 1756 1262 1302 1271 1390 1187 865 1018 44 613 1535 675 98 1263 1006


CUADRO ESTADISTICO POR ASESOR Marcadas 264 5139 7235 4076 5880 3531 5616 4996 4293 7152 6172 5049 3456 7000 5210 397 680

Contestadas 29 1502 1279 999 1218 321 1692 1445 1230 1891 1412 1251 942 1468 1419 688 411

Marcadas 4838 6785 2998 2603 4836 5669 6272 4748 4657 5174 5890 4461 1714 4376 3928 3418 1902 245 0

Contestadas 1110 1501 783 257 1347 1414 1423 1151 885 1515 1034 1090 718 1475 699 1181 201 37 0


CUADRO ESTADISTICO POR ASESOR ASESORES DE HUMBERTO BRUCE SHARFF AGUSTIN CARAMANTIN ANALÍA ORTEGA JUAN PABLO UGARTE RAUL GUTIERREZ DAVID ASENCIO BRENDA GONZALES SARA CHERO MANUEL GUERRERO NOE ARRAIZA GISELLA ORÉ PERLA PORTELO JANETH GARCIA JORGE AZAÑA MARIELA VILLA

TIEMPO CONVERSADO 248.11 51.53 216.74 182.04 49.39 199.69 264.20 51.66 31.82 278.18 75.49 152.20 268.64 216.44 80.14

ASESORES DE JOHANA JESSICA CONDOR LIDA ROJAS SUSAN GARCIA GLORIA RIVAS ERICKA VALVERDE JUANA FERNANDEZ MELISSA ZEVALLOS JUAN HUANCA PAUL DELGADO MILAGROS ORTEGA JOSE LUIS FALCON JHONATHAN VILLARREAL DIEGO OBANDO MILAGROS DE LA CRUZ MARYLYN TORBISCO LINDA CORILLA ROSA DURAN NOELIA RAMIREZ

TIEMPO CONVERSADO 52 32 70 63 51 70 49 57 64 51 82 45 65 62 9 57 56


CUADRO ESTADISTICO POR ASESOR ASESORES DE LUCY FLOR MARIA ROJAS DAVID SOTO LUIS SOTO PAOLA MARTINEZ MAICOL AVILA MARIA PILAR SALAZAR RODOLFO ANDONAIRE PETER FLORES CARLOS PALMA LAURA ALVA HELEN DAVILA AROON SOBERO J. CARLOS IPARRAGUIRRE RICARDO BANDA CESAR GALVEZ

TIEMPO CONVERSADO 5 73 62 44 72 38 58 54 72 56 60 57 45 58 50

ASESORES DE DAVID EDUARDO ZARASU EVELYN CASTILLO MIRTHA LOVATON ROBERTO PEREZ FRANCISCO ALVAREZ MONICA CHUMPITAZ GIOVANNA CAIRO JANETH VERASTEGUI IRELY SILVA PILAR IGNACIO RICARDO TREVEJO XAVIE BOCANGEL CAROLYN RAMOS MARIBEL TIMOTEO CARLOS AGUAYO MAGALI CUEVA

TIEMPO CONVERSADO 64 53 31 29 70 57 39 80 42 47 51 56 23 50 36 50


CONTEO FINAL MONITOREO SUPERVISORES MARCADAS CONTESTADAS

HUMBERTO 209 68

JOHANA 237 69

LUCY 212 66

DAVID 202 69

SERGIO 137 52

SUPERVISORES MARCADAS CONTESTADAS

HUMBERTO 72410 17785

JOHANA 82495 17174

LUCY 76146 19197

DAVID 74514 17821

SERGIO 33308 7244


GRテ:ICOS GRUPALES INCOME POR ASESOR / JUNIO - DAVID

%FOLLOW UP POR ASESOR / JUNIO - DAVID

SPEECH POR ASESOR / JUNIO - DAVID

$12,000.00

120.00%

$195.00 $190.00

$10,000.00

100.00%

$185.00 $180.00

$8,000.00

80.00%

$175.00 $6,000.00

60.00%

$170.00 INCOME

$4,000.00

$165.00

SPEECH

$160.00 $155.00

$2,000.00

%FOLLOW UP

40.00% 20.00%

$150.00 $0.00

0.00%

$145.00

INCOME POR ASESOR / JUNIO - HUMBERTO

%FOLLOW UP POR ASESOR / JUNIO - HUMBERTO

SPEECH POR ASESOR / JUNIO - HUMBERTO

$12,000.00

120.00%

$200.00 $180.00

$10,000.00

100.00%

$160.00 $140.00

$8,000.00

80.00%

$120.00 $6,000.00

60.00%

$100.00

INCOME

$4,000.00

$80.00

SPEECH

$60.00 $40.00

$2,000.00

%FOLLOW UP

40.00% 20.00%

$20.00 $0.00

0.00%

$0.00

SPEECH POR ASESOR / JUNIO - JOHANNA

INCOME POR ASESOR / JUNIO - JOHANNA

%FOLLOW UP POR ASESOR / JUNIO - JOHANNA 160.00%

$250.00

$14,000.00

140.00%

$12,000.00

$200.00

120.00%

$10,000.00

100.00%

$150.00

$8,000.00

80.00% $6,000.00 INCOME

$4,000.00

$100.00

$0.00

0.00%

SPEECH POR ASESOR / JUNIO - LUCY

INCOME POR ASESOR / JUNIO - LUCY $12,000.00 $10,000.00

%FOLLOW UP POR ASESOR / JUNIO - LUCY

$200.00

1600.00%

$180.00

1400.00%

$160.00

1200.00%

$140.00

$8,000.00

1000.00%

$120.00

800.00%

$100.00

$6,000.00

$80.00

$0.00

%FOLLOW UP

20.00%

$0.00

$2,000.00

60.00% 40.00%

$50.00

$2,000.00

$4,000.00

SPEECH

INCOME

$60.00 $40.00

SPEECH

600.00% 400.00%

$20.00

200.00%

$0.00

0.00%

%FOLLOW UP


GRテ:ICOS GRUPALES VENTAS TOTALES VS ENTREGAS POR ASESOR / JUNIO - DAVID

%VENTAS TOTALES VS % VENTAS LEAD POR ASESOR/ JUNIO - DAVID

90 80 70 60 50 40

VENTA TOT

30

ENTREGAS

20 10 0

50.00% 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00%

VENTAS TOTALES VS ENTREGAS POR ASESOR / JUNIO - HUMBERTO

VENTAS LEAD VS VENTAS OTROS (TOTAL VENTAS) POR ASESOR/ JUNIO - DAVID 90 80

70 60 50 % VENTA TOT % VENTA LEAD

40 30

20 0

VENTAS LEAD VS VENTAS OTROS (TOTAL VENTAS) POR ASESOR/ JUNIO - HUMBERTO

80

90.00%

80

70

80.00%

70

60

70.00%

60

60.00%

50

50.00%

40 30

VENTA TOT

20

ENTREGAS

40.00%

30.00% 20.00%

40 % VENTA TOT

30

VENTA L,T&P

% VENTA LEAD

20

VENTA LEAD

10

10.00%

10

0

0.00%

0

VENTAS TOTALES VS ENTREGAS POR ASESOR / JUNIO - JOHANNA 100 90 80 70 60 50 40 30 20 10 0

%VENTAS TOTALES VS % VENTAS LEAD POR ASESOR / JUNIO - JOHANNA 45.00% 40.00% 35.00% 30.00%

VENTA TOT ENTREGAS

25.00% 20.00% 15.00% 10.00% 5.00% 0.00%

VENTAS TOTALES VS ENTREGAS POR ASESOR / JUNIO LUCY

VENTA LEAD

10

%VENTAS TOTALES VS % VENTAS LEAD POR ASESOR / JUNIO - HUMBERTO

50

VENTA L,T&P

% VENTA TOT % VENTA LEAD

VENTAS LEAD VS VENTAS OTROS (TOTAL VENTAS) POR ASESOR/ JUNIO - JOHANNA 100 90 80 70 60 50 40 30 20 10 0

%VENTAS TOTALES VS % VENTAS LEAD POR ASESOR / JUNIO - LUCY

VENTA L,T&P VENTA LEAD

VENTAS LEAD VS VENTAS OTROS (TOTAL VENTAS) POR ASESOR/ JUNIO - LUCY

80

40.00%

80

70

35.00%

70

60

30.00%

60

50

25.00%

40

20.00%

50 40

30

VENTA TOT

15.00%

% VENTA TOT

30

VENTA L,T&P

20

ENTREGAS

10.00%

% VENTA LEAD

20

VENTA LEAD

10

5.00%

10

0

0.00%

0


GRテ:ICOS GRUPALES COSTOS TOTALES VS UTILIDAD POR ASESOR (INCOME) / JUNIO - DAVID

VENTAS LEAD VS TOTAL LEAD POR ASESOR/ JUNIO DAVID

UTILIDAD POR ASESOR / JUNIO - DAVID $3,500.00

350

$12,000.00

$3,000.00

300

$10,000.00

$2,500.00

250

$8,000.00

200

$2,000.00

$6,000.00

150

TOT LEAD

100

VENTA LEAD

UTILIDAD $4,000.00

COSTOS TOTALES

$1,500.00

UTILIDAD

$1,000.00

50

$2,000.00

0

$0.00

$0.00

-$2,000.00

-$500.00

$500.00

-$1,000.00

VENTAS LEAD VS TOTAL LEAD POR ASESOR/ JUNIO HUMBERTO

COSTOS TOTALES VS UTILIDAD POR ASESOR (INCOME) / JUNIO - HUMBERTO

UTILIDAD POR ASESOR / JUNIO - HUMBERTO $2,500.00

300

$12,000.00

$2,000.00

250

$10,000.00

$1,500.00

200

$8,000.00

$1,000.00

150

$6,000.00 TOT LEAD

100

VENTA LEAD

UTILIDAD $4,000.00

COSTOS TOTALES

$500.00

UTILIDAD

$0.00

50

$2,000.00

-$500.00

0

$0.00

-$1,000.00

-$2,000.00

-$1,500.00 -$2,000.00

VENTAS LEAD VS TOTAL LEAD POR ASESOR/ JUNIO JOHANNA

COSTOS TOTALES VS UTILIDAD POR ASESOR (INCOME) / JUNIO - JOHANNA

350

$14,000.00

300

$12,000.00

250

$10,000.00

200

$8,000.00

150 100

$3,000.00 $2,000.00 $1,000.00

TOT LEAD

$6,000.00

UTILIDAD

VENTA LEAD

$4,000.00

COSTOS TOTALES

50

UTILIDAD POR ASESOR / JUNIO - JOHANNA $4,000.00

UTILIDAD $0.00

$2,000.00

0

-$1,000.00

$0.00 -$2,000.00

-$2,000.00

-$4,000.00 -$3,000.00

VENTAS LEAD VS TOTAL LEAD POR ASESOR/ JUNIO LUCY

COSTOS TOTALES VS UTILIDAD POR ASESOR (INCOME) / JUNIO -LUCY

300

$12,000.00

250

$10,000.00

200

$8,000.00

150

$6,000.00

100

TOT LEAD VENTA LEAD

50 0

$4,000.00

UTILIDAD POR ASESOR / JUNIO - LUCY $4,000.00 $3,000.00 $2,000.00 $1,000.00 UTILIDAD

UTILIDAD COSTOS TOTALES

$0.00

$2,000.00 $0.00 -$2,000.00 -$4,000.00

-$1,000.00 -$2,000.00 -$3,000.00


PUBLICACION SBS HGW - JUNIO