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Product Ver. 2.0

ShawMan Software Pvt. Ltd. Corporate Office 640-B, Khorshed Villa, Khareghat Road, Dadar, Mumbai 400014, India. Telefax :+91-22-2415 0832 / +91-22-2411 6220 / 2411 3018 Email: sales@shawmansoftware.com

ShawMan Software Pvt. Ltd.


Sales Force Automation Across industry verticals Sales Force Team is the backbone of future Businesses & continued Customer Relationships for an Organization. And hence in realism it needs to be automated in today’s fast paced target driven Business scenarios. In countless cases, powerful Sales Force Automation tools have helped turn underperforming teams into highly successful ones. To achieve a defined Sales target every Sales Force member needs to be geared with a simple yet robust process driven software. Simultaneously the tool has to be detailed enough to adapt to the ever changing Business quarter needs. ShawMan SFA caters to the Basic, Intermediate & Experts level of requirements of a Sales Force Automation tool. With native expertise in the Hospitality & Retail sector ShawMan SFA has the flexibility to take care of any Industry Vertical in today’s demanding markets.

ShawMan SFA Capabilities Beginning from the fundamentals of Sales such as Leads Generation, Contact creation and Opportunity management - ShawMan SFA extensively brings out Probability reports pertaining to an Opportunity. In actual scenarios ShawMan SFA offers Activity management to a Lead, Contact, Opportunity or even a couser. With features such as Calendar sharing & MS Exchange configurations for direct communication emails to the user(s) logged in. The method followed is as below: 1. Leads given to Sales Executive(s) 2. Sales Executive(s) convert leads into Contacts 3. Constant Follow ups (Activities) are done to create sales Opportunities 4. Opportunities are converted to successful businesses 5. Completed Opportunities can be analyzed for various MIS & overall business.

ShawMan SFA Screens

ShawMan Software Pvt. Ltd.


SFA Modules ShawMan SFA can be configured for teams based out of different Geographies; various Departments and with different Roles & Rights based User definitions. A detailed Administrator section offers the Security shell to the Super User. With on the fly views of a Contact, his Company, previous communication logs & Sales Stage climbed up to can be views in one go. Besides the Dashboard based each sections which offer a glance view of the activities that need user’s attention.

The SFA Edge Sales Processes:  Leads  Uploading of Leads  Management of Leads  Conversion of Leads to Contacts  Contacts  Management of Contacts  Multiple creation / management of Addresses per contact  Multiple creation / management of Telephone / Fax / Mobile / Email ID’s per contact  User defined formats for Telephones / Faxes.  Contact Level permissions  Competitors tracking  Resource & Referred By tracking  Activities  Allowing creation of user defined activities (Call / Meeting / Follow Up)  Scheduling of each activity  Linking of activity to Opportunities and setup the Follow Ups.  Reminders and Recurrence Options  Reminders can be set on SMS / Email  Always available TO-DO details.

ShawMan Software Pvt. Ltd.

ShawMan SFA screens


Opportunity:

ShawMan SFA screens

ShawMan Software Pvt. Ltd.

Creation & Management of Opportunities by each contact / Company Attaching of multiple products to each opportunity. Calculation of Total value of opportunity Calculation of Total Sales Executive Incentive Attaching of pre-defined sales cycles to each opportunity Tracking of different stages of sale right from opening of opportunity till its closure Automatic Probability calculation as per stage at which opportunity is. User defined status for closure of opportunity like (Open / Closed – Won / Closed Lost, etc) Tracking of reason in case opportunity lost. Tracking of opportunity lost due to different competitors. Maintaining of history of each changes during the sales process. Attaching of documents like Proposal, Presentation and any other document to each opportunity. While adding product to opportunity either allowing user to give additional discounts or no discount Allowing sales executive to select products from ongoing promotions or sell on standard price.


Key Features  Product Management  Creation & Management of multiple products  Attach multiple Sales Taxes / Service Tax to each product for automatic calculation of total value at the time opportunity creation  Append AMC rates on each product for Sales Executive to create appropriate proposals and also incase required setting Reminders / Follow ups.  Linking of Incentive module to each product  Associating Sales Literatures specific to the Product  Products expiry management  Promotion Management  Creation & managements of different promotions.  Promotions can be in percentage / fixed value  Re-calculation of Sales Person Incentives during promotion period.  Linking of Promotion to one / multiple product  Sales Cycle Definitions  Formation & managements of different Sales cycles  Creation & management of different stages of Sales cycle.  Probability percentage definition of each Sales stage  Sales Person Incentive configuration based on each product.  Association of Sales Literatures and other sales related documents

ShawMan SFA screens

ShawMan Software Pvt. Ltd.


Technology Used ShawMan SFA stands on the strong Microsoft Dot Net platform with details as follows: Operating System Software Language Reporting Tools Database Reports Architecture Integration Devices Supported Networks supported Interfaces Technical Partners:

ShawMan Software Pvt. Ltd.

Windows 2003 Server and Win XP Pro / Vista clients Microsoft ASP.Net 2.0 Seagate Crystal Reports Microsoft SQL Server 2005 Microsoft SQL Server Reporting Services 100% Thin Client Browser enabled MS Office, Outlook, Eudora, Internet Explorer PC, Touch Screen, KIOSK, PDA, Mobile, IVR*, ITV* LAN, WAN, VPN, Internet, SMS Web Service API library


About ShawMan ShawMan is an ISO 9001-2000 & CMMi level 3 certified company and proudly boasts of a dozen full blown products catering not just to the Hospitality and Retail market segment, but with products such as HRIS, CRM, CFS, KM, DM, and Tests, it has a long and illustrious list of major corporate accounts that use these solutions as well. ShawMan has ever growing installed base in major cities like Mumbai, Delhi, Bangalore, Pune & Middle East - Asia , a virtual who's who of the International Food & Beverage, Hospitality Industry's leading names and large Corporate clients using its systems are all testimony of ShawMan's success in the market place.

ShawMan Software Pvt. Ltd. Microsoft Gold Certified Partner, IBM Business Partner, Intel Certified Partner Microsoft ISV Innovative Solution Partner of the year – 2008 IBM Retail Store Solutions “Best Solution Provider Business Partner” – 2008 Development & Support 209, 210, 211, Bldg No. 2 (A-3), Millennium Business Park Sector No.1, Mahape 400709 Navi Mumbai, India Tel: +91 (22) 67230303 (30 lines) Direct: +91 (22) 67230454 Email: sfa@shawmansoftware.com Website:

www.shawmansoftware.com

ShawMan Software Pvt. Ltd.

ShawMan Product Fact file - SFA  

This document describes in brief about ShawMan Software - SFA software Product.

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