Provision of accurate information in response to patron questions received in person, by phone, by e-mail. Librarians and Assistant Librarians
Collection maintenance, inventory and shelving. Librarians, Assistant Librarians, Part-time staff
Customer Profile: We do not gather demographics for Information Service but believe the customer profile is similar to our circulation demographics. Outreach Service Full-time and part-time staff participate in Outreach Service, which provides service to individuals, organizations, and senior citizen housing units outside the library. Primary components are:
Provision of materials for the homebound, book clubs, and organizations. Librarians, Assistant Librarians, Department Assistants
Packaging, delivery, and pick-up of materials. Part-time staff
Customer Profile: A majority of the users of Outreach Service are over 60 years of age. Public Program Service Full-time and part-time staff participate in the system-wide provision of creative programs for adults, young adults, and children. Primary components are:
Planning and conducting regularly scheduled story hour programs for prekindergarten children. Librarians, Assistant Librarians
Planning and designing reading programs for children to encourage cooperative efforts between the library and the schools. Librarians, Assistant Librarians
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