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If the product has a gift associated with it, the gift has to be returned along with the product in original condition
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For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied
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We do not accept return or exchange requests for innerwear, cosmetics, socks, deodorants, perfumes and free items
The Returns Section Whaaky No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. 95334 95334. Replacement Procedure In the unlikely event that any product you received from us is damaged / defective or a size mismatch: Please do not accept delivery of the item if the outer packaging appears damaged or any way tampered with. If there is a size mismatch, replacement is possible. If after you open the packaging, you discover that the item is damaged, you can return the product to us for a replacement. Please contact our customer service for initiating the replacement and send us the images / snapshots of the damaged product. Once our returns section receives and verifies the product, we will arrange for a replacement or a refund as the case may be. Please note that we cannot promise a replacement for all products as it will depend on the availability of the stock and replacement product. In such cases, we will offer only a refund. Refund Procedure In case of online refund, it will be credited to the same account where the transaction has been made by the customer. If you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Whaaky. Self shipment charges of Rs 100 will be reimbursed in the form of mobile recharge.