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Annual Report 2015


TABLE OF CONTENTS A Message from the Leadership

2

Company Overview

3

Community Services

5

Communication Access

9

25 E. Frisco Avenue St. Louis, MO 63119 Front Desk: (314) 714-6400 FAX: (314) 266-7427 Email: info@deafinc.org

Community Relations

11

Outreach

15

2015 Events

17

The Organization

19

2015 Finance

21

2016 DEAF Inc. Events

22


A MESSAGE FROM THE LEADERSHIP Dear Community Friends, Leo Tolstoy once said, “All people live…not by reason of any care they have for themselves, but by the love for them that is in other people.” DEAF, Inc.’s dedication on communication access to bridge both the deaf/hard of hearing and hearing communities is fueled by its love for our community. I have been fortunate to witness this throughout 2015 by all of us at DEAF, Inc.: our Board, staff, volunteers, donors, families, and community stakeholders. As we reflect on this past year and focus on our vision for the future, I want to take a moment and sincerely thank you for making 2015 an amazing year not only for DEAF, Inc. but also for our community! Notable accomplishments in 2015 include the expansion of our Board of Directors from 3 to 12, earning a Better Business Bureau accreditation, dramatically increasing direct support for deaf breast cancer survivors and growing the number of deaf consumers we assisted with communication access needs. DEAF, Inc. also experienced the greatest increase to date of individuals taking our sign language classes, we taught more than one hundred people. We also increased the number of community trainings for healthcare providers and police departments on how to best work with deaf consumers. The theme for 2016 is Empowerment & Education On Communication Access, a workshop-driven year with monthly Community Enrichment Workshops being held to explore opportunities for both deaf/hard of hearing and hearing community members. The workshops will encourage participants to engage in dialogue, exchange information, and brainstorm useful strategies with the shared pursuit of enriching equal access for all. Going back to Leo Tolstoy’s quote, DEAF, Inc.’s true vocation is to serve others and we cannot do this without your support whether it is through volunteerism, donations, or participation in our community events/workshops. Please support us by coming to visit us or by coming to our next workshop/event. Our door is always open. Join us in being drivers for social change to break the cycle of inaccessibility and to create opportunities for everyone to live in a stronger, more vibrant, and diversified society. Together, we can accomplish more. Yours In Service,

Thomas Horejes, PhD. Executive Director

Nate Dissi President of the Board


COMPANY OVERVIEW About

http://about.deafinc.org

Deaf Empowerment Awareness Foundation, Inc. (DEAF, Inc.) was founded in 2008 with the mission: to empower, raise awareness, and bridge a sustainable foundation of communication and equal access to both the deaf/hard of hearing and the hearing communities. As a charitable organization, DEAF, Inc. is not profit driven. Instead, 100% of all proceeds, after administrative expenses, go to programs designed to provide services for deaf/hard of hearing, hearing individuals, and the community as a whole to ensure effective communication and cultural awareness. This purpose is accomplished through a vision: meaningful unity of community outreach, training, education, advocacy, media, visual arts, and interpreting. The vision reflects a strong sense of community where the deaf/hard of hearing and hearing communities are empowered and aware of the importance of equal access to all. As a non-profit organization that is of, by, for, and with the deaf and hard of hearing, we are customers of our own interpreting services. DEAF, Inc. is committed to quality, and we expect nothing less than the best. At the end, our motto remains the same:

“It’s all about communication.” STRATEGIC PLAN GOAL A

GOAL C

Grow DEAF, Inc.’s visibility in both deaf/ hard of hearing and hearing communities

Increase and diversify revenue to expand DEAF, Inc.’s programs and services

Improve DEAF, Inc.’s services on communication access in medical settings for deaf/hard of hearing and hearing individuals

Internal operations: Improve and strengthen DEAF, Inc.’s infrastructure

 GOAL B



 GOAL D


70% 80,000+ of the full-time staff and Board of Directors are DEAF.

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25 East Frisco Avenue, St. Louis, MO 63119

DEAF, Inc. is accredited by Better Business Bureau (BBB)

Annette Nitko Support Group Speacilist Since 2009


COMMUNITY SERVICES Community

103

42

ACTIVE Pink Wings of Hope (Deaf Female Breast Cancer) CASES

ACTIVE Human Services Consumer CASES (97 from 2014)

Community Services

Professionalism “I would highly recommend your organization. They (interpreters) have shown remarkable professionalism and provided excellent services. Thank you to your team and management for the seamless integration into our Substance Treatment and Rehabilitation program. Your efforts have been greatly appreciated. Your services meant that we were able to tailor our program to meet Client’s needs.”

http://community.deafinc.org Services that Consumers Sought Inspiration Knowledge 1%

“I wanted to thank you so “I’m hoping to attend much for being there. I feel another session (of ASL 51% at DEAF, Inc. in so much better 48% talking about Classes) several issues to educate the next go around. The me about my breast cancer. instructor was fun and I It is a very difficult time for learned a lot about sign me and I'm so glad I went language!” ahead to talk with you about - Hearing Individual my breast cancer.” - Communication Access

Togetherness “Pink Wings of Hope has taught me that I'm not alone, that there are lots of other people going through the same thing. Thank you so much for everything you provided for me!” - Deaf Breast Cancer Survivor

- Deaf Breast Cancer Survivor - Assistance

- Referred

- Program Supervisor

Where Communication Access Issues Are Healthcare -

34%

Employment -

23%

Law Enforcement -

7%

Court -

7%

Attorney -

7%

Social Service Adinistration -

7%

Educational Settings -

4%

Department of Family Services - 4% Prisons - 4%

Empowered

OUR SUPPORT GROUPS Pink Wings of Hope

Deaf female breast cancer support group

Deaf Teen Club of St. Louis

Deaf/hard of hearing teen support group

Hands & Voices

Parent of deaf children support group

Hearing Loss Association of America

Deaf and hard of hearing support group


100+ INDIVIDUALS taking our SIGN LANGUAGE classes

9

DIFFERENT Deaf Sensitivity TRAINING to POLICE Departments & First Responders

Education “Thank you so much for helping us out with (deaf Sensitivity) training. I can assure you that it was very beneficial to all of us and I would encourage every police department to utilize what you have to offer to all of us.� - Policer Officer

DEAF, Inc. became a certified demonstration location for the Telecommunications Access Program for Telephone (TAP-T). This partnership was created as a way to connect the ever changing world of technology to individuals who are Deaf/Hard of Hearing who struggle to stay connected through telecommunications.

Devon Whitmore Community Advocate Since 2012


COMMUNITY SERVICES Community Community Services

http://community.deafinc.org

Kristina signs announcements on DEAF, Inc.’s video news.

Each Individual at a Time By the Summer of 2015, I was finishing up my first semester at Rochester Institute of Technology as a Political Science transfer and I wanted to learn more about my major by taking on an internship that summer. DEAF, Inc. offered me the opportunity to intern for the organization as a legal advocate intern and it was the best opportunity I’ve ever taken that summer. With the organization consisted of a small number of workers, I had the chance to engage in one-on-one conversations with each individual and learn so much. Even with several large projects on the hands of my boss, Dr. Thomas Horejes, he still made time to meet with me and we got to work on assignments tailored to my interests. For large organizations, an intern may not have the opportunity to tackle projects that they are interested in. I am immensely grateful for that because after that eventful summer of interning for the organization, I became more firm in what I want to do -- which is certainly staying in the Political Science field. I hope to work for an organization exactly like DEAF, Inc in the future! - Kristina Bernhardt


Above and Beyond We began our relationship with DEAF, Inc. in 2008. As hearing parents of a Deaf child we were searching for information and understanding of this new world. Our goal was to provide what any parent would; the very best for our child! Being relatively new to the Deaf community we reached out to all of the assistive organizations within the St. Louis area, DEAF, Inc. not only answered that call but went above and beyond providing a network of information, support, sign language interpreters and classes for ourselves, family members and friends with an interest In the Deaf community.

Daughter Ingrham gives her opinion on DEAF Inc.’s Breakfast with Signing Santa event.

Deaf Inc. has continued to provide support by corroborating events within the community and the Moolah Shriners, the city of Webster Groves, and the YMCA. We have been fortunate, and It has been our honor to be involved in the growth of such a wonderful organization and its people who continually go above and beyond to make a significant difference in the lives of people everyday. We look forward to many wonderful years ahead as we face new triumphs and challenges. Sincerely; William and Jodie Ingrham

Amber Brown Interpreting Coordinator Since 2013


39% 98%

COMMUNICATION ACCESS

of interpreter requests FILLED

REQUESTS made less than 24 hours

Interpreting Services

http://interpret.deafinc.org Customer Service “Today, it is often seen how customer service can minimalized. Often times, you can see where the kind of service one desires is not is not always something you can count on. Fortunately, this has not been the case where DEAF, Inc. is concerned!” - Supervisor, Healthcare Provider

Opening Doors

Being There

Qualified

“I requested an ASL interpreter for a job interview and I was refused one. I felt I had nowhere to go. A friend of mine suggested DEAF, Inc. and once I contacted them, they have been nothing but extremely helpful. They contacted the HR department, educated on ADA rights, I had an interview with a interpreter and eventually got the job!! DEAF, Inc., THANK YOU SO MUCH!”

“Two of my visits required me to stay for a long period of time due to the severity of my injuries. DEAF, Inc. made sure I had interpreters with me around the clock, which made me very comfortable knowing I could speak to the nurses in the middle of the night when I was in extreme pain.“ - Deaf Consumer

- Deaf Consumer

- Program Coordinator

Technology In 2015, we saw a dramatic change in how we run the interpreting department.  We implemented a database that can manage interpreter requests, interpreter placement, and accounting.  We created a customer portal for some of our regular customers where they can enter in and manage their own interpreter requests.

“DEAF, Inc., has always responded to the requests submitted in an appropriate and timely fashion. Not only have the requests receive that type of response, but its staff has worked with us in order to provide the qualified interpreters necessary for effective communication, striving to eliminate what should not be an issue – communication – allowing the focus to be on the information presented, versus the struggle to provide it.”

34% Increase in Interpreting Revenue

Q1

Q2

Q3

2014 2015

2014 2015

2014 2015

We provided a significant number of volunteer and/or discounted interpreting services.  We advocated for deaf people in underserved areas and educated the customers on the importance of communication access.  Local businesses received free in-service training on how to effectively work with an interpreter.

2014 2015

Giving Back to the Community

Q4


9,700+ 35 HOURS of interpreting services

MINUTES average emergency room response

Balance “I have been fortunate to have had the opportunity to work with DEAF, Inc., in order to provide interpreters for individuals on an ongoing basis. When we first began our relationship, there were challenges faced to figure out how to best serve the need at hand. That challenge did not have to be faced alone. DEAF, Inc., offered professionalism, equally matched with a personal touch, which helped us strike a good balance.” - Supervisor, Post-Secondary School

CART Services

DEAF, Inc. now offers Communication Access Realtime Translation (CART), also known as realtime captioning or live-event captioning — is a way to transcribe the spoken word into readable English text on a screen.

Amy Miller Interpreting Service Manager Since 2014


COMMUNITY RELATIONS Community Collaboration

http://www.deafinc.org/collaboration.html

Notable Community Collaboration

MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

Notable Community Representation MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

Deaf Professional Advisory

Deaf Teen Club


25+ 15+

community COLLABORATIONS

community REPRESENTATIONS

Valued Partner “The Missouri Commission for the Deaf and Hard of Hearing (MCDHH) is proud of our long history of successful collaboration with DEAF, Inc. As agencies serving similar populations, we share a commitment to communication and community involvement. DEAF Inc. serves as a valued partner, sponsoring events such as our annual Deaf Empowerment symposium, which takes place each year during the Missouri Interpreters Conference and CDI training for aspiring Deaf Interpreters. DEAF Inc. sponsorship of these and other MCDHH events allows us to educate, advocate and empower the Missouri’s Deaf and Hard of Hearing community on a state-wide level. As a state agency, we’re pleased to act as exhibitor and cosponsor of a number of DEAF Inc. events such as Winterfest and Springfest each year. Together we have addressed many communication issues, such as the use of interpreters and the production of video blogs, or vlogs presented in American Sign Language. DEAF, Inc. is an essential partner, helping us make our always scarce resources extend farther. We look forward to many more successful years of collaboration and service the Missouri’s Deaf and Hard of Hearing community”. Opeoluwa Sotonwa, LL.M. Executive Director Missouri Commission for the Deaf and Hard of Hearing

MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

MCDHH

MISSOURI COMMISSION FOR THE DEAF AND HARD OF HEARING

James Shearburn Community Development Officer Since 2015


COMMUNITY RELATIONS Community Project

“Stronger Than Ever”

Stronger Than Ever

http://www.deafinc.org/rush.html

Unveiling at National Technical Institute for the Deaf, May 2015, Rochester, NY

“The unveiling of “Stronger Than Ever,” a painting by renowned artist Rick Rush, donated to the National Technical Institute for the Deaf at Rochester Institute of Technology by DEAF Inc. was one of the highlights of the 2015 Homecoming weekend in Rochester. DEAF Inc. marketing director and RIT/NTID alumnus Tony Nitko joined NTID President Gerry Buckley in the Dyer Arts Center on campus to reveal the large giclée, which will become part of NTID’s permanent collection. “We are thrilled to be welcoming a new and exciting piece to our collection...Many thanks to DEAF Inc. and all who were involved in making this possible.” The gift of “Stronger Than Ever” to the Dyer Arts Center dovetails with DEAF Inc.’s mission, part of which is to raise awareness and bridge the deaf/hard-of-hearing and hearing communities with equal access in mind. In addition to supporting such awareness through art and cultural events, DEAF Inc. has demonstrated its commitment through the numerous training and educational workshops it offers, covering topics such as health care, employment resources and interpreting education. These are all issues relevant to NTID’s mission, and Deaf Inc. brings them to the forefront through its community engagement. The partnership between DEAF Inc. and RIT/NTID is a productive one, considering the complementary missions of the non-profit and the university to enable and empower deaf and hard of hearing people.” - Gerald Buckley, President, National Institute of Technology for the Deaf


Scratching Each Others Back “On behalf of Sight And Sound Impaired of St Louis, I want to express our sincere appreciation to DEAF Inc. In the past years DEAF Inc has continued to support us in many ways. With the support of our efforts to bring awareness to Deaf-Blindness in general. By helping with our outreach to many in the Deafness communities. In addition the support we have received regarding the HB 1696 [SSP Bill] has been tremendous and greatly appreciated. By working together we have been able to spread our outreach even further about the need for this bill for the Deaf-Blind community. In the past, DEAF Inc had someone attend our monthly meeting and shared information about Emergency Preparedness. More recently, helped support our fundraiser with a donation of an autographed baseball. Which was greatly appreciated, to help us reach our fundraiser goal. We also had the wonderful opportunity to come to DEAF Inc in July 2015 to provide a workshop to the staff about Deaf-Blindness and also the chance to experience Deaf-Blindness for themselves. We felt it was a very worthwhile event and much was gained by all involved. I look forward to continue to work together in the future with many new projects and issues.” - Mary Hale, President,Sight And Sound Impaired of St Louis

Unveiling at Alabama Institute for the Deaf and Blind, May 2015

“It is a gigantic pleasure for me to have the opportunity to be a part of capturing some of the history and the victory of the deaf and hard of hearing community in the imagery of Your "Stronger Than Ever" painting and giclees. Collaborating with DEAF, Inc. of St. Louis in this important creative project is a personal artistic highlight that is a tremendous source of gratification and satisfaction for me.” - Rick Rush, Painter “Stronger Than Ever”

Tony Nitko Marketing Director Since 2009


164

OUTREACH

COUNTRIES follows DEAF, Inc. Facebook Page

DEAF Inc.

http://www.deafinc.org

DEAF INC. WEBSITE

26,353 16,510 45,850 SESSIONS

Deaf Sensitivity Training Video for Police Officers

246,255

VISTORS

TOTAL VIEWS

PAGEVIEWS

Niche Market Leader 2014

80,887 Likes

DEAF, Inc. today has the largest followers for a deaf-run organization in the world.

2015

65,857 Likes

Visibility

Besides Facebook, DEAF, Inc. contiues to maintain and expand its presence in various social media outlets.


The Deaf Club

35

SCREENINGS to Date

Gone Mobile!

DEAF, Inc. released its first ever mobile version of its website.

Jason Roberts Media Specialist Since 2010


2015 Events

DEAF, Inc. hosted a numerous of activities, ranging from fundraisers to community awareness to education, in 2015.

Events

http://events.deafinc.org

Deafilicious Fashion Benefit

Community Fundraiser

January

Cancer Awareness

Health Education

St. Louis Blues Hockey Deaf Awareness Day Deaf

Deaf Springfest Community Relations

Community Relations

February

Strengthening Support for Parents of Deaf Children Community Education

March

Walk for Hope

April

Job Search and Experience Community Education

4th of July Community Participant

Deaf Breast Cancer Fundraiser

May

DEAF Inc. Town Hall Community Relations

Community Relations

June

Interpreting Forum Interpreting Relations

July

How to Take Control of Disability Rights Community Education


35+ 1,587 FUNCTIONS hosted by DEAF, Inc.

ATTENDEES at the Deaf Springfest

2nd Annual Charity Golf Tournament Community Relations Fundraiser

August

Community Education

Youth Program

Deaf Breast Cancer Fundraiser

September

Navigating St. Resources for Employment

Breakfast With Signing Santa

Wine & Cheese Tasting

October

Dialogue for Change between Interpreters and Deaf Individuals Interpreting Education

November

Interpreting in the Entertainment Industry Interpreting Education

December

Know Your Rights & Empowerment Community Education

Leslie Brown Assistant Interpreter Coordinator Since 2015


The Organization Board of Directors

Nate Dissi Fr. Thomas Coughlin President Vice President Director since 2015 Director since 2015

Amy Reusch Daniel Schreiner Secretary Treasurer Director since 2014 Director since 2015

Thomas Otto-Bruc Dr. Jacques Herzog Sarah Prechtel Director since 2012 Director since 2014 Director since 2014

Austin Walker Dr. Jessica Whitehead Director since 2015 D.D.S., P.C.. Director since 2015

Anand Raj Director since 2014

Janet Jansen Director since 2012

Dale Roethemeyer Director since 2015

12

The Board has doubled in the last two years 6

2015

of the board comes from ETHNICALLY DIVERSE background.

2014

of the board is DEAF OR HARD OF HEARING

3

2013

75% 42%


Organization Structure Board of Directors

Finance

Jennifer Weiser Financial Controller

Dr. Thomas Horejes

Executive Director

Outreach Tony Nitko Marketing Director Jason Roberts Media Specialist

Support Groups Annette Nitko Front Desk & Support Coordinator

Community Services

Devon Whitmore Community Advocate

Interpreting Services Community Relations

James Shearburn Community Development Officer

Amy Miller Interpreting Services Manager Amber Brown Interpreting Coordinator Leslie Brown Assistant Interpreting Coordinator


Statement of Activities

2015 FINANCE Income Sources 42% 52%

Public Support and Revenue Contributions

523,426.00

Grants

2,500.00

Special events (gross)

71,037.00

Program Service Fees and Misc. Revenue

659,011.00

Investment Income

509.00

Total Support and Revenue

$1,256,483.00

Expenses 6%

- Program Services - Contributions - Special Events

Program Services

825,898.00

Administration

307,538.00

Fundraising

75,302.00

Total Expenses

$1,208,738.00

Change in Net Assets

$47,745.00

Net assets, beginning of the year

$276,715.00

Net assets, end of the year

$324,460.00

Statement of Financial Position December 31, 2015 Assets Current Assets

$324,681.00

Property and Equipment, net

$17,327.00

Artwork and Memorabilia

$20,500.00

Organizational Costs, net

$2,863.00

Total Assets

$365,371.00

Liabilities and Net Assets Current Liabilities

$40,911.00

Unrestricted Net Assets

$324,460.00

Total Liablities and Net Assets

Jennifer Weiser Financial Controller Since 2014

$365,371.00


2016 DEAF Inc. Events

Thursday, July 14th How to Request an Interpreter the Right Way Presented by Dr. Thomas Horejes DEAF, Inc., Webster Groves, MO Thursday, July 18th - Saturday, July 23rd Summer Signing Academy Webster Groves, MO

Thursday, January 14th Parent Advocacy Workshop Presented by Dr. Thomas Horejes DEAF, Inc., Webster Groves, MO Thrusday, February 11th Video Remote Interpreting (VRI) - Is it needed? Presented by Dr. Thomas Horejes DEAF, Inc., Webster Groves, MO Thursday, February 27th Pink Wings of Hope’s Annual Pink PJ Party DEAF, Inc., Webster Groves, MO Thursday, March 10th I Know Someone Who has Cancer - What’s Next? Presented by Annette Nitko & Pink Wings of Hope DEAF, Inc., Webster Groves, MO Thursday, April 14th New Technology for the Deaf! Presented by Devon Whitmore DEAF, Inc., Webster Groves, MO

Thursday, July 28th Open Board Meeting DEAF, Inc., Webster Groves, MO Thursday, August 11th Deaf People & Interpeters: Best Approaches Presented by Panel of Deaf People and Interpreters DEAF, Inc., Webster Groves, MO Thursday, September 8th Why Should I Vote? Presented by Tom Green DEAF, Inc., Webster Groves, MO Friday, September 16th DEAF Inc. Charity Golf Tournament Pevely Farms Golf Club, Eureka, MO Saturday, September 17th Pink Wings of Hope’s Pinkalicious Tea Party Sisters Tea House & Gift Shop, Fenton, MO

Friday, April 15th Meet & Greet DEAF, Inc., Webster Groves, MO

Thursday, October 13th Pink Wings of Hope - TBD Moderated by Annette Nikto & Pink Wings of Hope DEAF, Inc., Webster Groves, MO

Sunday, April 24th Community Day at Funtown Swing-a-Round Funtown, Fenton, MO

Thursday, October 26th Open Board Meeting DEAF, Inc., Webster Groves, MO

Thursday, April 28th Open Board Meeting DEAF Inc., Webster Groves, MO Thursday, May 12th How to Control MONEY for the Community? Presented by Dr. Thomas Horejes DEAF, Inc., Webster Groves, MO Thursday, June 9th Youth Deaf Perspectives Presented by St. Louis Deaf Teen Club DEAF, Inc., Webster Groves, MO

Thursday, Nov 10th Let’s Be Thankful: Giving Back! DEAF, Inc., Webster Groves, MO Saturday, December 3rd Breakfast with Signing Santa DEAF, Inc., Webster Groves, MO Thursday, December 8th Diversity within Our Community DEAF, Inc., Webster Groves, MO

Other Ongoing Activities Introduction to Sign Lanuage Classes 6-week Sessions Fall, Winter and Spring

DEAF Inc. Coffee Chat Every First Friday of the Month

Interpreters’ Coffee Chat Every Last Thursday of the Month

Interpreting Workshops Every Last Thursday of the Month

Baby Signs Classes 4-week Sessions Fall, Winter and Spring


25 E. Frisco Avenue St. Louis, MO 63119 Front Desk: (314) 714-6400 FAX: (314) 266-7427 Email: info@deafinc.org

DEAF, Inc. 2015 Annual Report  
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