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office* eNewsletter 14 REASONS WHY SOCIAL MEDIA HAPPENED

HOW WILL WE STAFF THE FUTURE FM OFFICE

Can Design and Print really minimize your Carbon Footprint?

For Office Managers, Purchasing Managers, Facility Managers, and Small to Medium Sized Businesses


office* Your Source to find Office Products and Services Toronto • April 23 - 24, 2012 • Metro Toronto Convention Centre

WELCOME Introducing the very first office* eNewsletter. It’s been in the works for a long time now and finally, we’ve compiled useful, relevant information for you to view in one convenient location. Subscribe for free and enjoy pages of great tips and interesting facts that may make you reconsider how you operate your office.

office* FREE GENERAL ADMISSION For More Information, Contact: Adam Kahn: Event Group Director akahn@divcomevents.com Nate Bright: Sales Director abright@divcomevents.com Jennifer Wittkopp: Marketing Director jwittkopp@divcomevents.com

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How will we staff the Future FM office By Robb Dods CFM Chair, Ontario Regional Facilities Management Association

I recently attended a talk by our retiring CFO as he reflected on his 36 years with the organization. He was asked about what he would recommend for the future of the organization. He noted that one effect of the Baby Boomer generation may been the disservice of blocking the way for the innovators of the following generation(s). The next generation did not have the same chances to lead as the Boomers. As the Boomers progressed into the available management positions they did not move; they are stil there; and they are about to retire. Looking back, say to the 1970’s, you could find a CAO or CFO of an organization in their late 20’s or early 30’s! Hard to believe today; to a Boomer that age group is still “just kids”. After Boomers graduated and initially gained experience within an organization, the leaders were able to emerge and be recognized. Today, there is no way near the availability to move up into management positions as there once was. To be honest, I think

this has as much an effect as anything else when society refers to a glass ceiling for women executives, or the lack of senior positions filled with professional immigrants / new Canadians. The vacancies have just not been there - but they soon will be, and the question is: Who is prepared to fill the gaps in the FM roles? The experience that Boomers have to offer could be redirected into new supporting, strategy-building roles, to focus on succession planning in the development and mentoring f the up and coming frontrunners. The reins can be passed to younger generational leaders who have the fresh, new ideas, and who will be the real innovators we need to see make a change. It was Albert Einstein who said, “We cannot solve problems by using the same kind of thinking we used when creating them.” As an example, I would ask the question: If much of the accelerated climate change has happened over teh last half of the past century, much of it under the watch of the boomers, isn’t it time for there to be new leaders to effect a transformation? We cannot rely on the past leaders who created the problems. I am sure we have all seen the negative effects on an organization due to Boomers in positions to thwart or unnecessarily delay moving ahead with decisions made. This may be because they have a tendency to not em-

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office* Your Source to find Office Products and Services Toronto • April 23 - 24, 2012 • Metro Toronto Convention Centre

brace the changes needed; they do not recognize they are sticking ot their “old” ways of working, the way they were trained, or just because they are comfortable with what they know. Add to this the big question: Where are they new facility managers and the related skilled trades going to come from? Also, how will those who are being trained in the colleges and universities (in FM courses that did not exist even 10 years ago) going to achieve the experience we did? Let’s face it, most of the FM professionals of the Boomer generation created the FM profession by experience; we were not formally educated into it. IFMA was founded by the professional pioneers that recognized the commonality of what many were doing, but did not have a name for it - Facility Management. Doing some recent reading, in the 3rd edition of the Facility Management Handbook I noted the authors D. Cotts, K. Roper, and R. Payant made the observations that “most experienced facility managers are already employed and [still] only a few universities offer degrees in entry-level fac ility management. The pool of facility managers is not large and those who are in place have been there a long time, and will retire soon.” They also went on to note something many of us experience when trying to find qualified staff. The

imprecision of job titles leads to the “inconsistencies [that] make it very difficult to hire and properly grade people.” There are two key issues: a) th lack of experience-based opportunities for “new” facility managers that has existed, and b) the difficulty in communicating and advertising exactly what a position is about when trying to find the right qualified staff for FM departments. The companies that have learned to rely on the benefits of a well-run FM organization and the professionals in the current roles may see a wave of reduced quality in services for some years following the retirement of the Boomers. There is a “correction” coming for the availability of on-the-job experience-developed personnel. IFMA and other facility management professional associations have a new role to play over the coming years. The retiring FM professionals will need help in convincing their organizations to recognize the need for active FM succession planning and staff development - the sooner the better. I believe this suggests a new core competency area under Leadership and Management: “Manage the Succession of the FM Department within the Organization”, or something to that effect. Find out more about Robb at: http://ca.linkedin.com/in/robbdods

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Can Design & Print Really Minimise Your Carbon Footprint Environment Environmentally friendly printing, ecofriendly printing, green printing... whatever you want to call it, Irongate Digital is committed to doing everything we can to minimise our carbon footprint and, through our advice and expertise, that of our clients. Printing is estimated to be the UK’s 4th most polluting industry, due to high energy, chemical use and associated waste and every year more than 11m tonnes of paper are consumed in the UK. So as decision makers and influencers in our business, we need to start looking at more environmentally friendly printing and its impact on design and production. As a digital specialist, environmentally friendly printing processes are at the heart of our business. With no plates or film to image, our digital printing processes do not produce the hazardous wastes associated with traditional offset litho printing processes. In addition, our digital Xerox iGen3 press not only uses eco-friendly inks, but also requires less energy to oper-

ate, and uses less waste in make ready. One of the key challenges in print production is that approximately 30% of all print materials are thrown away due to obsolescence. Digital provides a more environmentally friendly form of printing and addresses this challenge head on; digital printing’s ability to deliver smaller volumes more efficiently (i.e. print only what you need, when you need it) is making a significant impact in reducing wastage. We do everything we can to advocate the use of more environmentally friendly printing processes. Practical steps to make a difference include:

Use Greener Paper Contribute to more environmentally friendly printing by using paper which is 100%, processed chlorine free (PCF), uncoated and certified by the Forest Stewardship Council (FSC). Also, include verifiable information about the environmentally friendly aspects on the communication piece itself.

Consider Size More environmentally friendly printing can be achieved by designing smaller pieces to reduce the amount of paper and other materials used overall. Does it really need to be A4? Design without bleeds to reduce trim waste and talk to your printer about

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office* Your Source to find Office Products and Services Toronto • April 23 - 24, 2012 • Metro Toronto Convention Centre

maximizing the press sheet.

Consider Volumes Contribute to more environmentally friendly printing by only printing what you need. If you only need 243 copies, don’t order 500. Instead of printing and storing hundreds or thousands of printed items and then wasting them as they’ve gone out of date before they could all be used, just print what you need, when you need it with Print on Demand.

of date before they could all be used, just print what you need, when you need it with Print on Demand.

Less White Space Gone are the days of superfluous white space: design that is beautiful from the inside out means making good use of the space you have.

Target your Marketing

Gone are the days of superfluous white space: design that is beautiful from the inside out means making good use of the space you have.

Be smarter with your data, refine your message and target specific prospects or customers. Targeted marketing makes an impact not only in terms of response but also in making a direct contribution through reduced print runs, page counts and wastage.

Consider Size

Embrace Digital Print-on-Demand

More environmentally friendly printing can be achieved by designing smaller pieces to reduce the amount of paper and other materials used overall. Does it really need to be A4? Design without bleeds to reduce trim waste and talk to your printer about maximizing the press sheet.

This means that jobs can be produced as and when required (and in exact run lengths), saving on paper, printing and storage, and greatly reducing waste through unwanted stock. It also eliminates the warehousing of pre-printed materials - saving space and resources, therefore eliminating the obsolescence of printed materials, reducing waste by as much as 30%.

Less White Space

Consider Volumes Contribute to more environmentally friendly printing by only printing what you need. If you only need 243 copies, don’t order 500. Instead of printing and storing hundreds or thousands of printed items and then wasting them as they’ve gone out

Manage your Print Online Our online Marketing Resource Centre, iCu allows you to order your print at anytime - 24/7/365. Simply log in, choose

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what you want to order, edit details if required, send to print and receive delivery within 24-72 hours. This is a paperless way to manage your print: no purchase order forms and less mailing or transporting of proofs. http://www.irongatedigital.co.uk/environment

14 Reasons Why Social Media Happened

“In essence it was all too hard for the average Joe to use these (social media) services in the past unless you were a “geek” and also the other things to keep in mind was that the technology was not mature and was expensive.” - Jeff Bullas

So why has Social Media emerged as one of the dominating evolutions of the Web in the last 2-3 years and why have sites such as Facebook, Twitter and YouTube become giants among the thousands of social media channels and platforms that have continued to evolve and proliferate?

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office* Your Source to find Office Products and Services Toronto • April 23 - 24, 2012 • Metro Toronto Convention Centre

Social Networks in 2010 as a dominant Internet Web Force. 1. Fast Computer Processors (CPU’s)... computers were slow and couldn’t handle the fun stuff like images and videos that social networking demands until faster processors became available. 2. Cheaper CPU’s (expensive processors made computers expensive so only passionate computer users had computers). 3. Cost effective broadband (Broadband used to be expensive so not many people had it at home so downloading images and video was slow).

tive and easy to use like iPhone and iPad. 8. Smaller Hard Disks with lots of storage provides mobile platforms like notebooks, netbooks and smartphones with the storage to share. 9. Cloud computing allowing software to be downloaded and updated online, anytime and anywhere including mobile social media apps (you used to have to order CD’s to get yoru software). 10.Easy to use Blog Platforms like WordPress and Typepad that have made blogging easy like falling off a log.

4. Fast Broadband (faster broadband opened new opportunities to spread multimedia content quickly and easily... low friction).

11.Open Source software that has allowed passionate users to develop applications for free download and use it straight away.

5. Wireless Broadband (you can now send anything anytime and anywhere, including sending video and surfing from coffee shops while sipping your latte).

12.Entrepreneurs willing to invest in technology that enables social media and be willing to possibly fail and fail fast.

6. Cheaper Hard Disks (multimedia information that is now shared constantly on social media such as images and high definition video requires large disks for storage, so this is now cost effective for almost anyone). 7. New hardware platforms that are intui-

13.Google that has provided the website to find information that guides us to the tools and means to make it happen intuitively and easily. 14.Finally, we as social human beings just wanted it, because it was fun and struck a chord... we like to socialize (online and offline).

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w w w.off i ce c a n a d a . c a Improve Your Office Efficiency . Technology . Sustainability

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