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Table of Contents Part 1 Starting Your Career Chapter 1: The Job Search Process  4 The Job Search Cycle: Where to Start?  5 Managing Your Job Search  6 Your Job Search Files and Career Portfolio  7 Success Strategies for Marketing Yourself  10

Chapter 2: Know What Employers Expect  19

2 Chapter 3: Know Yourself to Market Yourself  39 Take a Personal Inventory  40 Know What Is Important to You  43 Self-Assessment and Career Planning Resources  44 Set Your Career Targets   46 Job Qualifications Profile  47

The World of Work: Basic Expectations  20 Ethical Expectations in the Workplace  23 In-Demand Industries and Occupations  26

Part 2 Sources of Job Information   60 Chapter 4: Your Winning Network  62 Networking Pays Off  63 Identify Your Networks  63 Strategies for Networking  64 Career Information Survey  69

Chapter 5: Research Careers and Find Job Leads  81 Get an Edge through Research   82 Research Career Fields and Companies  85 Find Job Leads  87

Part 3 Essential Job Search Communications Chapter 6: Resumes  100 What Is a Resume?  101 Plan Your Resume Content  102 Write and Edit Your Resume  107 Organize Your Resume  110 Format Your Resume  111 Customize Your Resume  116 Internet Resources  117

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Chapter 7: Job Applications and Cover Letters  147 Applying for Jobs  148 The Employment Application  148 Apply for a Job with a Preprinted Application  154 Cover Letters  155 Apply for Jobs Online  163 Distribute Your Print Job Search Package  164


Table of Contents

Part 4 The Job Interview Chapter 8: Interview Essentials  180

Key Elements of Successful Interviews  181 Dress for Success  182 Use Positive Body Language  184 Speak Well for Yourself  185 Be Aware of Business Etiquette  187 Prepare Your 30-Second Commercial  188 Prepare Your Interview Marketing Kit  189

178 Chapter 10: Interview Styles and Questions  213 Inside the Interview  214 Typical Interview Questions  219 Your Questions Count  225

Chapter 11: Interview Like a Pro  233 Gain a Competitive Advantage   234 Prepare for the Interview  236 Wrap Up the Interview in Your Favor  238 Good Interview Follow-up Moves  240 Ace Employment Tests  245

Chapter 9: Ask for—and Get—the Interview  197 Getting an Interview   198 Direct Requests for Interviews  198 Indirect Strategies for Landing Interviews  203 While You’re Waiting for the Interview  207

Part 5 Next Steps Chapter 12: Following Up and Negotiating Offers  256

254 Chapter 14: Take Charge of Your Career  277

Evaluate a Job Offer  257 Negotiate for Top Salary and Benefits  258 Respond to a Job Offer Professionally  260

Chapter 13: Dealing with Disappointment  267 If You Don’t Get Interviews  268 If Interviews Don’t Lead to Job Offers  269 Strategies for Better Outcomes  270

Appendix: Using Social Media in Your Job Search   304 Glossary   310 Index   313

Start Your Successful Career Immediately  278 Develop Good Work Habits  281 Succeed with Your Coworkers  283 Manage Your Career  286

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