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1.1

2018

Newton IT Solutions WE MAKE IT SIMPLE FULLY MANAGED END TO END SUPPORT SERVICES

WORK FROM ANYWHERE Private & secure cloud hosting

BUSINESS COMMUNICATIONS Internet, VoIP, MPLS & More

WHY OUR CLIENTS LOVE US "It is a pleasure working with the Newton IT Support team, they’re all very professional and courteous. Always

SECURE EMAIL SERVICES

receive immediate support and help at a moment of IT crisis"

Need an enterprise email solution?

1 Olympic Way

www.newtonit.co.uk

3rd Floor Wembley London HA9 0NP

hello@newtonit.co.uk +44 (0)20 8782 1966


"People who are crazy enough to think they can change the world are the ones who do" Steve Jobs


Contents In this brochure: 2

A note from our Managing Director

3

Who are we & key facts

4

What we've achieved  

5

Quality assurance

6

Vendor partnerships

7

Our solutions

8

Why our clients love us


A note from our Managing Director Newton IT is not just about providing our customers with the best possible service levels, or the latest innovative solutions. We are focused on developing, building and maintaining the absolute highest levels of customer relationships.

We believe every customer is the most important and therefore all of our clients receive the gold standard of care at all times.

Our customer satisfaction rate is in excess of 98% and we strive every day to make sure we continue to increase our performance levels and meet the expectations of all our customers.Â

We promise to deliver exceptional standards and look forward to serving you.

Jay Patel Jay Patel Managing Director


Who are we? KEY FACTS

WHO ARE WE? Newton IT Solutions are a managed services

Newton has 35 staff covering 1st, 2nd and 3rd support

provider delivering innovative technology solutions

services

to businesses. We are proud to have our cutting

Highly skilled staff

edge, fully owned and private infrastructure in the

Nearly all are client facing or technical staff –

cloud, enabling our clients to fully tailor their

20-years in business with over 12-years experience

infrastructure in an instant.

working with Charities

£3.0M

turnover with a 10% growth forecast

We are passionate about the strict application of

Cloud Services Specialist

best-practice standards for all clients and have

Microsoft CSP and Gold Partner

often been known to go the extra mile to ensure an

Over 400 applications supported

optimum client experience. The result is customer

Private cloud in a UK Datacentre in prestigious and

retention rates that we are justifiably proud of.

ultra-secure Telehouse London Public Cloud Support Newton support Microsoft Office 365 & Azure

20 YEARS OF

98%

96%

organic growth

customer satisfaction

tickets resolved in 1st call


What we've achieved WHAT WE'VE ACHIEVED 1998 – Formation of Newton Information Technology Limited

2003 – Prime IT contractor to merge IT systems for the Mizuho Financial Group ( MUFG)

2006 – Disaster Recovery Services launched, using UK based Data Centre

2006 – The company diversifies; formation of Newton IT Holdings Limited,Newton IT Solutions Limited and Newton Information Technology Limited.

2007 – Newton IT Solutions expands with additional Data Centre in Bracknell.

2007 – Newton IT Japan is launched, Tokyo (Japan).

2007 – Newton IT gains accreditations in BS27999, ISO9001

2008 – Launched Managed Hosting Services, SaaS and Infrastructure Hosting

2009 – Due to continued expansion, moved to bigger office in Wembley Park

2010 – First company in UK to launch State-of- the-Art Hosted Video Conferencing

2011 – Newton IT launches MPLS Network provisioning and connectivity

2011 – Newton IT expands operations and hosts servers in state-of-the-art (2N+1) Data Centre in Park Royal

2012 – Newton IT wins 40 site MPLS contract with UK wide Disability Charity

2013 – Implements 50 + server migration to Newton cloud for major UK Charity

2014 – Newton Implements State of the Art 500+ core IBM server in Newton data centre

2015 – Newton wins major 500 user telephony project in partnership with Avaya

2015 – Won major 5 years contract with UK’s largest charity for fully managed enterprise wide WAN/MPLS services

2016 – Implementation of Citrix Netscaler for added layer of security for Newton IT cloud services


Quality Assurance Almost all of our Technical and Sales Consultants are certified with BSI (12 of them are qualified with ISO27001 specialist)

All Technical and Sales Consultants are certification holders

(MCITP, CCEA, VCP, CCNA, CEH (Certified Ethical Hacker), LPT, CESA, C.I.S.S.P., C.I.S.A)

Provision of Solutions based on global standards.

(COBIT, COSO, ITIL, ISO27001, ISO9001, ISO20000, BS25999 etc.)

High-skilled project management considering scheduling and budget (proven track of project management experience for SME and multinational projects)


Vendor partnerships OUR VENDOR PARTNERSHIPS To support your infrastructure, Newton IT has developed strategic partnerships with a wide variety of technology leaders offering an array of cutting-edge business solutions. As a group, these partners account for the majority of all software sales. Together with these technology leaders, we leverage our expertise as a systems integrations leader to match the best solutions with the needs of our clients.

Our recommendations are based on what we would do if we were facing the same challenges as our clients. Although we represent a variety of vendors, we represent you, our client first.

To undertake and sustain these partnerships Newton IT must ensure their staff are qualified to the appropriate level using the vendors.


Our services OUR SERVICES The way people work, communicate and collaborate is undergoing a major change in order to increase business productivity and efficiency while at the same time reducing operational and IT costs.

IT Consultancy Cloud Management & Solutions Cyber Security IT Support Technologies,

At Newton IT we provide an array of services and solutions tailored to our customers' specific needs,

Comms, Video & Voice Structured Cabling Solutions

we listen to our clients and make sure we never comprise on quality.

Disaster Recovery GDPR Services

Our dedicated team of experts have a vast understanding of multiple vendor platforms and we always strive to deliver innovative solutions, which

Microsoft Office 365 Microsoft Azure Citrix ShareFile

deliver performance, efficiency and cost savings.

Managed Services Provider Delivering innovative technology solutions to businesses

7


Why our clients love us Enhancing data security throughout the council is paramount, thanks to Newton IT’s in assisting and aiding our decisions in creating tighter security measure with the introduction of encryption products.

- London Borough of Tower Hamlets www.towerhamlets.gov.uk

Newton IT’s Cloud Desktop services means my field sales engineers can work from any location, using any device. fully encrypted and support provided by their helpdesk, I now have the peace of mind that my engineers can perform their scheduled tasks without the IT headache and delay.

- Comms Source www.comm-links.co.uk

It is a pleasure working with the Newton IT Support team, they’re all very professional and courteous. Always receive immediate support and help at a moment of IT crisis

- City Law Solicitors www.citylawsolicitors.com

Very much enjoy working with Team Newton, always very professional and attentive. Nothing is ever too much trouble.

- MPR Consulting www.m-prconsulting.com


'The customer is always right' - Proverb -


1 Olympic Way

www.newtonit.co.uk

3rd Floor Wembley London HA9 0NP

hello@newtonit.co.uk +44 (0)20 8782 1966

Newton brochure 2018 v1 1a  

Newton IT Solutions Brochure 2018

Newton brochure 2018 v1 1a  

Newton IT Solutions Brochure 2018

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