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FINANCIAL SNAPSHOT Operating Revenue by Division (in Millions) MANAGED CARE

$28,358 8.2%












Revenue figures are before intercompany eliminations.

David Stafford, chair Lisa Ihns, vice chair David Mayo, Jr., secretary Johnathan Taylor, treasurer Vic Bindi Gretchen Clarke Al Coby Michelle Kaufman Rusty Branch

Operating Expense SUBSIDY PAYMENTS









Vince Currie, chair David Stafford, vice chair Rev. Dr. Hugh Hamilton, III, secretary Dale Jordan, treasurer Charles Beall Pamela Childers Lisa Ihns Andrew Maxwell David Mayo, Jr. Ruth McKinon Stephanie Powell Adrianna Spain Frankie White




Russell Beaty, president Frankie White, vice president Katelyn Tidwell, secretary/treasurer Graham Campbell-Work Vince Currie Kristen Rodriquez Courtney Youngblood

EXECUTIVE TEAM Allison Hill Sr. Vice President, Baptist Health Care President/Chief Executive Officer Lakeview Center, Inc. Rich Gilmartin, CVE President, Global Connections to Employment Vice President, Lakeview Center, Inc.

We are grateful to our supporters! If you feel passionate about our Mission and want to stay in touch, follow us on Facebook. You also can visit our foundation and make a contribution to a program you’d like to support at BaptistHealthCareFoundation.org/give. Learn more about how we help people throughout life’s journey at eLakeviewCenter.org.

Dennis Goodspeed, M.A. President, Behavioral Health Services Walton County Vice President, Lakeview Center, Inc. Mark Jones President, FamiliesFirst Network Vice President, Lakeview Center, Inc. Shawn Salamida, M.A. President, Lakeview Behavioral Health Services Vice President, Lakeview Center, Inc. Xan Smith Chief Financial Officer Vice President, Lakeview Center, Inc. Sandy Whitaker, SPHR Corporate Development Officer Vice President, Lakeview Center, Inc.

Message from Our Board Chairman and CEO

ALLISON HILL President and CEO

VINCE CURRIE Chairman of the Board of Directors


e consider it a privilege to serve others. Each day we have an opportunity to learn and collaborate with our partners, team members and all-volunteer board of directors to help people through our three service areas: 1. Behavioral Health Services 2. FamiliesFirst Network 3. Global Connections to Employment Lakeview Center formed more than six decades ago. To this day, each encounter we have remains unique and personal. We adapt to meet the evolving needs of some complex issues such as an opioid epidemic, childhood trauma, veteran job opportunities and a growing need for foster parents. As the human services affiliate of Baptist Health Care, Lakeview Center exists to fulfill one Mission of Helping People throughout Life’s Journey. Without hesitation, we know that our team is dedicated to finding solutions that help people with mental illness, addiction, disabilities, neglect or abuse. Last year, we helped make a difference in more than 36,000 lives. This report in no way tells our whole story, but we hope it better acquaints you with our people, services and programs. Let us know how we can become involved in your life journey. Ask us anything. Reach out to us about services you may need or to collaborate with us in helping others. Sincerely,


Vince Currie Chairman of the Board of Directors Lakeview Center, Inc.

Allison Hill President and CEO of Lakeview Center

BEHAVIORAL HEALTH SERVICES We collaborate with all sectors of Northwest Florida to help people who experience trauma, addiction, depression or anxiety. Our strategies focus on lifesaving treatment and support.

Behavioral Health Services served

29,249 people last year

in Escambia, Santa Rosa, Okaloosa and Walton counties.

Primary services our community needed:

70% Mental Health

30% Substance Abuse

An affiliation with Chautauqua Healthcare Services added more than

100 experts to our

behavioral health services team to serve children and adults in Walton County.


More than people in Northwest Florida attended the 2019 Trauma-Informed Care Partners Conference to learn how to improve outcomes for those who have experienced trauma.


We formed the designated Mobile Response Team in our four-county area to focus on treatment for trauma while ensuring public safety.



ammy was referred to Santa Rosa Community Action Team (CAT) when she was just 10 years old following admission for an attempted suicide. Her young life was filled with trauma, having witnessed domestic violence and substance abuse for several years. She was exhibiting symptoms of PTSD such as nightmares, self-destructive behavior patterns and exaggerated startle responses. She told her therapist, “I just feel like I’m in a dark place.” In time, Tammy’s receptiveness to therapy and wraparound services allowed her to develop an understanding of how trauma impacts the brain. Wraparound is a model of care which builds a team of supportive community members around the child and family consisting of treatment providers, school team members, family and friends. Together this team focused on the strength of Tammy and her family, and built a plan based on her Tammy’s team is pictured left to right: Lora voice and choice. Medley, behavioral health case manager; Julius Roulhac, behavioral tech

Youth play an active role on their wraparound teams, from building the agendas for team meetings to setting timelines for follow up on action items as well as celebrating their success. Several months into her treatment, Tammy no longer exhibited self-harm or aggression. Her ability to socialize with others increased. She finished the school year with straight As and successfully transitioned to middle school where she became a positive role model for her peers. When asked about Tammy today, her team says, “Her resilience, determination and self acceptance allowed her to reach her goals and shape her future. Her hard work inspires everyone she meets!” (Name has been changed to protect identity.)

FAMILIESFIRST NETWORK Often children are removed from their homes while their parents seek treatment for mental health, addiction or trauma. Our goal is to strengthen families and ensure children live in safe and permanent homes.

Child Protective Services served more than

4,400 children last year

in Escambia, Santa Rosa, Okaloosa and Walton counties. We strengthened families or found safe, loving homes for foster and adoptive children.




In fiscal year 2019, FamiliesFirst Network served

Foster Placements



642 children in our in-home non-judicial (IHNJ) units,

keeping them safe while avoiding the added trauma of removal while their parents received services. Through our partnership with Selfless Love Foundation using Family-Match technology we found compatibility matches for

67 children waiting in foster care; of those, 21 have finalized adoptions. MISSION MOMENT


n 2006, John and Lori Gary accepted a life-changing opportunity. They became foster parents. Almost three years into fostering, the couple started caring for medically complex children. It could have been scary, but with every medically complex child who comes into the foster care system, the foster parent is specifically trained to care for that child. “If you feel uncomfortable, you defer to another medical foster parent, and take another child waiting for a loving home.” Lori and John are surrounded by a support team of nurses, case workers and fellow foster parents. They receive specific medical foster care training each year. They have cared for 72 children over the past 13 years, and right now are caring for three infants who need to see specialists for various treatments. They teach the biological parents how to take care of their children so that they can be reunified as a family unit again.

John and Lori Gary

“In many cases parents don’t have a good support system from the beginning. We help bridge that gap, and often, we remain in touch with the child and parent long-term.” For instance, one mother called Lori a year later to ask a question about a brief illness her child was experiencing. “In a way it’s like being a grandparent. Losing a child is traumatic, so it’s truly amazing to see a parent mature and a child who’s no longer sick.” Fostering medically complex children is something the Garys couldn’t stop once they started. “We love these kids like our own. Our six biological kids (ranging in age from 12 to 35 years old) love them too. If we can’t love these kids, we shouldn’t be doing this.”

GLOBAL CONNECTIONS TO EMPLOYMENT Employment-population ratios are lower for persons with disabilities compared to those with no disabilities. Our goal is to remove barriers to employment and create opportunities.

2,200 people in 2019; of those 1,433 were persons with disabilities.

GCE employed more than

We provided services that helped businesses and improved lives. Business Services • Custodial Services • Facilities Maintenance • Food Services Health Care Environmental Services • IT Services • Employment and Support Services In 2019, we launched the Veterans Initiative to connect veterans with disabilities to helpful resources and jobs as they transitioned from military service to the private sector. GCE currently employs We hosted National Disability Employment Awareness Month events at We helped


195 veterans.

23 sites across the nation.

367 additional people with significant disabilities find meaningful jobs during the year. MISSION MOMENT

onnie Blaydes was born with methamphetamine in her system. She grew up in a drug house where she experienced several traumas. She was placed in foster care, and later began using any substance she could get her hands on as a way to cope with her toxic upbringing. Bonnie ended up with an abusive spouse. She experienced love for the first time when she gave birth to a baby boy. She wanted to get off the rollercoaster. Unfortunately, the addiction was too strong, and she was arrested and sent to a behavioral health facility. While there, she learned about God and began to make changes. The missing link was a job. She couldn’t read or write well which made the application process quite a challenge. Case workers with the Department of Vocational Rehabilitation discovered Bonnie’s learning disability and taught her reading, writing and basic job skills. Then someone at her church told her about Global Connections to Employment (GCE).

Bonnie Blaydes with Stephen Sandquist, project manager

Today, Bonnie is a food services shift leader for GCE at the Eielson Air Force Base in Fairbanks Alaska. “I love my new life, and I’m never going back,” she says. She finds strength in helping others. She speaks about addiction awareness to audiences at schools, churches and detox centers. She lets people know where to attend Narcotics Anonymous (NA) or Alcoholics Anonymous (AA) meetings and how to use daily thoughts of gratitude as a way to heal. She reminds people that they are not alone. Bonnie also serves as a board member at the Bread Line, a nonprofit organization than feeds the hungry, and she volunteers at the Stone Soup Café. “Bonnie lifts up all of us with her positive outlook and encouragement,” said Stephen Sandquist, project manager. “Regardless of her tough life challenges, she uses her gifts to help countless others.”

A NEW LIFE JOURNEY Two leaders have been a big part of our organization for more than 40 years. We thank them for their dedication and guidance. Rich and Dennis will be missed, and we wish them the best retirement has to offer.

Rich Gilmartin

Dennis Goodspeed

President Global Connections to Employment

President Behavioral Health Services

Lakeview Center has been awarded the highest level of accreditation by CARF International for Assertive Community Treatment; Assessment and Referral; Case Management/Services Coordination; Community Housing; Community Integration; Court Treatment; Crisis and Information Call Centers; Crisis Intervention; Crisis Stabilization; Day Treatment; Detoxification/ Withdrawal Management; Diversion/Intervention; Intensive Family-Based Services; Intensive Outpatient Treatment; Outpatient Treatment; Residential Treatment; Adoption; Foster Family and Kinship Care; Specialized or Treatment Foster Care; Supported Living; Support and Facilitation; Community Transition; Community Employment Services; Comprehensive Vocational Evaluation Services; Opioid Treatment Program; Inpatient Treatment; Partial Hospitalization.

Lakeview Center is a United Way partner agency.

Lakeview Center receives funding from the State of Florida, Department of Children and Families, and the Agency for Health Care Administration (AHCA).

Lakeview Center is an Equal Opportunity/Affirmative Action Employer. Minorities, females, protected veterans and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

CO M M UN I TY I M PAC T R E P O RT 2 01 9 If you have comments or questions about our services, please call 850.469.3621 or email LCIMarketing@bhcpns.org.


Profile for Lakeview Center, Inc.

2019 Lakeview Center Community Impact Report  

Our network of behavioral health, vocational and child protective services helps people who are experiencing mental illnesses, addiction dis...

2019 Lakeview Center Community Impact Report  

Our network of behavioral health, vocational and child protective services helps people who are experiencing mental illnesses, addiction dis...