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AHLEI CHA Certified Hotel Administrator http://www.test4certification.com/CHA.html

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Question: 1 The term informal dress is the same as: A. Your Option B. Casuals Only C. Bussiness Attire D. Black Tie Optional

Answer: A Question: 2 A public area in a hotel that serves as an entrance or waiting area is called a: A. reception area B. entrance hall C. lobby D. hall

Answer: B Question: 3 Luggage that is tagged for special handling is: A. Marked VIP B. VIP Tag C. Tracked VIP D. Hot Tag VIP

Answer: A Question: 4 A retractable bed that is built into the wall is called:

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A. James bed B. Johnson bed C. Steven bed D. Murphy Bed

Answer: D Question: 5 A hotel that is located in the downtown area of a large city and is usually close to shopping places and other points of interest is known as: A. Metropolitan hotel B. Cosmopolitan hotel C. Urbane hotel

Answer: C Question: 6 When foods are prepared b y the table side , and an assembled plate is served by the attendant it is called: A. room service B. cafeteria service C. can service

Answer: A Question: 7 A list of all guides provided by the meeting manager that contains details on room requirements , special guests, payment method , etc is called a list. A. manager’s B. housing C. report D. overview

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Answer: B Question: 8 Even though classifications may vary from country to country, some terms of classification are common. Which of the following terms are used for classifying a hotel? A. deluxe or luxury B. first class C. economy or budget D. superior E. standard

Answer: C

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Microsoft MCSE

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IBM

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MCSA 2003

CCVP

70-620 70-680

642-427 642-642

IBM Mastery 00M-646 00M-245 IBM Lotus 000-M64 000-M48 IBM Tivoli software 000-560 000-033 IBM Cloud Computing 000-032 000-280 IBM Storage 000-203 000-957

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77-884 77-602

640-863 640-864

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70-281 70-282

640-760 640-816

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70-664 70-672

642-812 642-825

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70-667 70-642

642-902 642-874

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MB6-872 MB2-876

642-627 642-545

000-172 000-216

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Apple

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HP0-J47 HP0-S29

9L0-063 9L0-010

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9L0-407 9L0-510

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9L0-402 9L0-410

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HP0-J44 HP0-M24

9L0-827 9L0-619

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