Healthcare company boosts sales reporting with Morgan Benjamin
Healthcare company boosts sales reporting with Morgan Benjamin Product data streamlined by business intelligence specialist
he UK division of healthcare giant has used business intelligence specialist, Morgan Benjamin (www.morganbenjamin.co.uk) to streamline its product data and enhance its sales reporting procedures. An integral part of the organisation’s global strategy to migrate to an SAP enterprise system, the project implemented by Morgan Benjamin included an upgrade to Cognos 8. The UK division handles stock that is imported from around the world and distributes more than 1,000 product lines to its network of retail outlets around the UK, with customers including the major supermarkets and pharmaceutical chains. The process generates huge amounts of data such as product specification, costs, sales and price, which is also broken down by retail brand and store location. The resulting reports are a key tool for many of their business units, in particular the marketing department which uses them to measure the success of promotional campaigns. As part the Cognos environment upgrade, Morgan Benjamin restructured their data. This makes information showing sales figures for an item over a specified time period broken down by customer and individual branch easier and faster to build into databases and more flexible to use. Static PDF reports have been replaced by interactive online ones that enable them to align immediately increases in sales with specific promotions. Viewed in near real time, they can also be
‘drilled down’ into if further details are required on the figures presented. In addition, there is now one unified storage source for the product catalogue so all data used in reports is more reliable because it comes from a single source. A company representative explains: “For any organisation, information is both a critical and powerful business tool and Morgan Benjamin has enabled us to have the detail we need at our fingertips. In particular this benefits our sales strategy as we now have immediate access to in-depth reports on each of our products lines, where they are selling and in what quantity, with any issues easily investigated. This gives us complete control to make any necessary adjustments to ensure we maximise our revenues.” Russell Facey, business development director at Morgan Benjamin comments: This companies forwardlooking approach has led it to create a cutting edge reporting and analysis tool to meet the differing, and changing, needs of all its business units. The company’s bold strategy to embrace new technology, but also combine this with effective elements of its old system, has been instrumental in the success of the project. This commitment to information provision puts the company’s marketing team firmly in the driving seat and ensures it can make strategic decisions based on thorough and accurate analysis of current business performance.”
For any organisation, information is both a critical and powerful business tool and Morgan Benjamin has enabled us to have the detail we need at our fingertips.