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DoubleTree by Hilton London - Ealing Thursday, 31st October 2013 Issue 57

GM’s Corner MESSAGE TO THE TEAM

Length of Service

October was another good month for the hotel as we saw our busiest month ever for our local corporate guests. We had 1800 room nights in the month which is a great feat. So a pat on the back to the Sales team and also to all of the team for keeping everyone happy. If we do not look after these guests then they and the rest of the company will stop using us so keep up the good work.

Anjali Maru – Front Office completed 6 years on 9th October

Part of the plan to get more of these bookings in meant a trip to the Chiswick Business Park for Halloween. Urvie, Christina, Richard and I dressed up and handed out sweets and goodies (along with our cards and flyers) so hopefully we will see some results for our few hours of spookiness.

Raquel Milla – Front Office completed her 1st year on 15th October

A few of us also took part earlier in the month at the Global Week of Service event that was organised by Doubletree. It involved us going to an area of London and helping to clean up the waterway and surrounding park land. School children also came along and were involved in the day. It was hard work (for some) but really enjoyable and was appreciated by the local community.

1st October – 31st October

Reem Raouf – Front Office completed 6 years on 12th October

Sadiq Tejani – Front Office completed 2 years on 24th October Thank you for your continued service & hard work & here is wishing for many more years to come 

Happy Birthday

The big news for the month was the announcement that we were shortlisted for TWO categories in the inaugural West London Business Awards. We are now finalists for Best Meeting Venue and Best Training and Development. We will find out if we were successful at an awards ceremony on the 28th of November. Fingers crossed but it is still a fantastic achievement to even be shortlisted.

Nora Hanrahan – F&B Renato Karolyi - F&B Izabella Kasprzak – F&B Hannah Noble – Front Office

Matt

Quote of the Month

Employee of the Month - September Well done to Ferenc Varga - Kitchen for winning employee of the month award for September. Ferenc was nominated for always working relentlessly in the kitchen & ensuring cleanliness standards at the very highest levels at all times. Well done to Ferenc who wins £100 (through payroll), bottle of champagne & an award certificate. 

1st October – 31st October

Whatever the mind can conceive and believe, it can achieve. Napoleon Hill

November is Lung Cancer Awareness Month Alzheimer's Disease Awareness Month Inspirational Role Models Month


UPCOMING EVENTS Wednesday, 13th November Monthly HOD Meeting, 2pm-3pm Thursday, 14th November Health & Safety Audit - ESB Tuesday, 26th November Business Review Meeting Wednesday, 27th November Monthly FLS Meeting, 2pm-3pm Thursday, 28th November West London Business Awards, 6pm onwards

Did You Know?

CARE-ing for our community PUTTING OUR MESSAGE TO WORK A special thanks to: Federica Fimognari & Jed Weldon – Front Office Richard Shaw & Sonia Bouza – F&B, Kate McGovern - Sales Nora Miczak – Finance & Matt Williams - Management for representing DTbH London Ealing @ Hilton Worldwide Global of Service, Thames event on 10th October. More pictures available at: https://www.facebook.com/media/set/?set=a.101520113045633 13.1073741845.288949543312&type=1 Andrew Fitzpatrick – Maintenance for donating £85 to McMillan Charity on behalf of DTbH London Ealing Kate McGovern & Richard Shaw for helping event students @ University of West London with a show round & presentation about the booking and operations side of events

Movements – October NEW STARTERS A BiiiG Welcome to: Failla Tommaso & Manuel Silva who join our team in C&B Orsolya Bodor, Maria Olmos, Magda Tomala join our F&B team Hannah Noble & Antonio Velazquez join our Front Office team Joshua Southgate joins the Kitchen brigade & Angie Penzer who joins in Human Resources

LEAVERS Sorry to see you go: Vivek Govind – C&B, Hema Govind – F&B & Ruben Bautista – Kitchen move on to pastures new. We wish you well for your future endeavors!

DoubleTree brand was rated 5th best hotel brand in UK according to a customer survey carried out by Which? Magazine

Our Team in Action @ Chiswick Business Park for Halloween


Issue 57