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ANDREW J. MACDONALD 3600 Sevier Heights Rd · Knoxville TN 37920 · 865-696-9411 · Andrew.John.MacDonald(at)

SUMMARY OF Q UALIFICATIONS Business Administration, Management and Logistics graduate with experience, education, and training in logistics, sales and marketing, organizational management, project management, supervision, process improvements, and scheduling and inventory management. Work efforts involved strong teaming, analytical, communication, networking, and computer skills to meet project goals, quality standards, and sales quotas.

CORE COMPETENCIES Strategic Planning Networking

Web Design Computer Repair

Logistics Dancing

PROFESSIONAL EXPERIENCE KURODA ELECTRIC, Knoxville, TN 1/2010-07/2010 Quality and Warehousing Associate • Contributed to warehouse layout design to optimize FIFO product flow, efficiency, and safety • Sort and inspect incoming shipments to ensure order accuracy and quality • Apply kan-ban system for outgoing product management WORLDVOICE, Knoxville, TN 06/2009-10/2009 Sales & Marketing, IT Support • Developed a client network with Independent Living Community Administrators • Instituted office operations process improvements, including a paperless information system using Microsoft Access databases • Created a comprehensive client database using online directories and resources BORGWARNER AUTOMOTIVE, Water Valley, MS 05/2008-12/2008 Logistics and Materials Intern • Optimized national and international transit times and reduced lead time uncertainties by leveraging and applying knowledge of U.S. and foreign shipping and customs practice and regulations • Verified and authenticated shipping terms, delivery schedules, invoice information, and payment agreements • Tracked critical shipments with 3PL to troubleshoot and correct problems and ensure proper deliveries • Reduced staff workloads by developing and implementing user-friendly, macro-intensive Excel spreadsheets • Trained staff with MS Word, Excel, Access, and Outlook software to increase efficiencies in handling data BREAKTHROUGH CORPORATION, Knoxville, TN 01/2009-04/2009 Direct Support Caregiver, part time 06/2007-05/2008 • Planned and supervised daily living activities and special events for young adults with autism • Maintained detailed records for services rendered and coordinated work with licensed healthcare professionals THE FOUNDRY, Knoxville, TN 11/2004-05/2008 Assistant Banquet Manager • Promoted to Assistant Banquet Manager less than one year after being hired as a server • Supervised and monitored staff providing quality customer service for banquets and special events • Troubleshot problems to avoid or eliminate problems and ensure quality service • Managed inventory for cost control and loss prevention and reduced labor and food costs

EDUCATION UNIVERSITY OF TENNESSEE, Knoxville, TN Bachelor of Science, Business Administration, 2009 Logistics and Operations Management PELLISSIPPI STATE TECHNICAL COMMUNITY COLLEGE, Knoxville, TN Associate of Arts, Business Pre-Major, 2007


MS Word, Excel, Access, Powerpoint, Outlook; Windows and Mac OS; AS400 Web Design, Computer Maintenance, Repair, Performance Boosting

PROFESSIONAL AFFILIATIONS Council of Supply Chain Management Professionals, member, 2007-2008 Alpha Kappa Psi Business Fraternity, member 2007-2009; Fundraising Team, 2007; Fundraising Chair, 2008


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when was this