Boston College Skirbeck Road Boston Lincolnshire PE21 6JF 01205 365701 www.boston.ac.uk 2013/2014
B U SI N E SS A D M I N I S T R AT I O N & MANAGEMENT
Welcome We welcome your employee to Boston College, but in particular to the Business and Management Programme Area. We are very glad they have chosen to study at Boston College and hope they will enjoy their time with us. We are committed to providing high quality teaching and effective management of learning as you will see from our mission statement and vision below:
Mission Raising aspirations Meeting skills needs Delivering high quality education and training
Vision ‘To be a brilliant college that transforms people’s lives and makes an outstanding contribution to the economic, social and cultural life of Lincolnshire’. The College’s Values are; T O R C H E
Trust Openness Respect Challenge Honesty Excellence
These are the values we will work to promote and instil in our learners during their studies and would ask for your support with this.
COLLEGE CALENDAR 2013-14 2013 September 2nd September 3rd September 26th October 3rd October 8th October 10th October 16th October 21st-25th October 29th October 30th & 31st November 5th November 7th November 14th November 15th December 19th 2014 January 6th January 23rd February 6th February 11th February 17th-21st March 3rd-7th March 4th & 5th April 4th April 22nd May 5th May26th June 10th June 12th June 26th
Autumn term starts. Learner Services Induction week Spalding Enrolment Higher Education Fair at BCUC HE Parents’ Briefing ’Going to University’ BCUC Spalding College in Action Boston College in Action Volunteer Fair at BCUC Half term HE Open Event Parents’ evenings School Taster day Boston College in Action Spalding College in Action Closing date for UCAS applications (internal) End of Autumn term Spring term starts HE Open Event Boston College in Action Spalding College in Action Half term for learners Careers week Parents’ evenings End of Spring term Summer term starts Bank Holiday Bank Holiday Spalding Open Event (Information) Boston Open Evening (Information) Summer term ends
Note Any learner taking holidays outside of holiday periods will be considered absent from the course. Learners receiving support from the College Bursary Fund need to be aware that they will not be paid for holiday periods taken outside the academic breaks.
The Learning Experience Ensuring the quality of teaching and learning is obviously central to our purpose and we take it extremely seriously. All learners have a personal tutor who is responsible for their workplace learning and welfare. All full-time courses lead to a qualification, which is validated by a recognised external awarding body. Learners in this programme area will be studying one of the following courses;
Level 2 , 3 or 4 Business & Administration Level 2 or 3 Customer Service Level 2 Team Leading Level 3 Management Level 2, 3 or 4 Accountancy
Equality, Diversity & Inclusion Boston College provides high quality further education to thousands of learners aged of 14 and over. We have learners: both male and female who are high achievers who live quite close in nearby towns and villages, together with International learners from across the world of different ages who are straight, gay or bi-sexual of different nationalities and religions. with learning disabilities / difficulties Boston College celebrates and welcomes this diversity and we want to make sure everyone is treated fairly and have the same opportunities to aspire and achieve. We are committed to maintaining a College free from discrimination, harassment or victimisation in which individual differences are valued. You can expect equality of opportunity for all who learn, work and visit Boston College.
Safeguarding Statement Boston College places a high priority on the safety and wellbeing of our learners. We are committed to creating and maintaining a friendly, welcoming and safe working environment for all young people and vulnerable adults, whether learning is taking place on or off College premises. We have a duty to safeguard learners, and we will respond immediately if there is a concern that a learner might be the victim of bullying, harassment, abuse or neglect.
Health and safety procedures are tightly managed to ensure the safety and welfare of all learners, staff and visitors. All staff are trained in safeguarding and there is a designated specialist Safeguarding Team to support safeguarding referrals. If you need to contact a member of the College Safeguarding Team please contact the main college reception. If your concern is urgent and you are unable to contact the Safeguarding team please contact one of the following; Children's Social Care 01522 782225 Children’s Social Care (out of hours) 01522 782333 A key part of our safeguarding strategy is that all learners, staff and visitors are expected to display an ID badge at all times when on the premises. We would ask for your support in ensuring your employee understands the importance of bringing their ID badge to College, which they will also need to access some of our College services. At Boston College we emphasise the importance of respecting other people within the College community. We also emphasise respect for personal property and for the facilities of the College. We ask employers to work with us to create an environment where everyone feels safe and valued and where all learners can work successfully to achieve their full potential.
Appeal If the learner is less than eighteen years of age the parent or guardian will be informed of any procedures after the White Card. If over eighteen years of age a person of the learner’s choice may accompany them to the interview.
Personal Property The following guidance is given to all learners at college, we would ask that employers encourage similar practice in the workplace.
Learners are strongly advised to keep valuable belongings on or with them at all times. The College cannot accept responsibility for the loss of, or damage to, learners’ personal property. Learners are advised not to leave their coats, handbags, sports gear, calculators, etc. in unlocked classrooms, cloakrooms or locker rooms. If items of property go missing, then learners should report it immediately to the College Reception. If learners find items belonging to other people, they should hand them into the College Reception as soon as possible. Learners could help themselves by:
Leaving mobile telephone, valuable coats and jewellery at home Naming and post coding equipment Carrying only the money they need for the day Insuring expensive items of equipment
Note: Mobile phones must be turned off before lessons and if deemed necessary will be handed in to the member of staff taking the lesson. All phones will be stored safely until the end of the lesson
Attendance It is essential that the assessor/learner relationship is maintained throughout the programme and the assessor will arrange one-to-one meetings with your employee in the workplace. A high level of commitment from both the learner and the employer is expected and this ensures a successful outcome for the employee and the employer. Your employee will have to attend college 1 day per month for functional skills and/or portfolio workshops. Good levels of attendance are also expected. Individual attendance records (whether in the workplace or college) will be closely monitored and learners will be expected to meet minimum level of attendance of 93%.
How we communicate with Employers There are several opportunities throughout the year for you to give or receive feedback about your employee’s progress. 1.
Employer Surveys – these are issued at various stages throughout the year depending on the length of qualification. We value your comments and feedback and are committed to further improving our service.
Visiting employers - depending on your employee’s mode of study it is likely that part of their studies will include college staff visiting them in the work place to observe the progress they are making and to conduct assessments and reviews. Whenever possible the assessor will speak with the employer to discuss the progress of the employee and to address any questions or concerns that may arise.
Award evenings – these are held in the summer term and parents, family and employers are invited to attend. It is a chance for learners to showcase their skills and for those who have made outstanding progress to be acknowledged with the presentation of programme area awards.
Should your employee be unable to attend their one-to-one meeting or college session for any reason, please ask them to contact their assessor directly in the first instance, otherwise they can contact the college using any of the following methods as soon as possible on the morning of absence (ideally by 9.30am).
Phone – 01205 365701 (and choose option “2”) Email - firstname.lastname@example.org Text – Please text BCABSENT to 88020 If you or your employee fails to do this an Attendance Monitor may be in contact whose task it is to track non-attendance. It would be appreciated if any non-essential personal appointments or work commitments could be booked around the learner’s timetable (ie meetings or college sessions) Thank you for your help in this matter.
Disciplinary Procedure Learners whose behaviour is persistently or seriously disruptive or who in some other way behave in an offensive, socially unacceptable, careless or irresponsible manner will find themselves subject to the College disciplinary procedure. First Verbal Warning Tutor or other appropriate member of staff Green Card issued for Support with work White Card issued by Course Tutor Yellow Card issued by Programme Area Manager If no improvement Red Card issued by Head of Curriculum If no improvement The case will be heard before the Academic Board
In addition you are very welcome to contact the College at any time should you have concerns or questions. We suggest you initially contact the main reception at the college who will be pleased to help with your enquiries, or will be able to help you to get in touch with an individual tutor or member of the course team, as shown below.
Contact Information Main reception at Boston College Tel: (01205) 365701 Richard Chambers
Head of Curriculum Email: email@example.com
Programme Area Manager Email: firstname.lastname@example.org
Assessor/Internal Verifier Email:email@example.com
Assessor/Internal Verifier Lynnfirstname.lastname@example.org
Induction During the first weeks your employee will have received the following:
Overview of their chosen course Overview of portfolio structure and evidence building Overview of course structure, timeframe, meetings, and employee/employer commitment expected Initial Advice and Guidance tailored to their job role English, Maths and ICT diagnostics Information on Boston College Appeals procedures Overview of Boston College learner services
Health and Safety We intend to provide your employee with a safe and healthy learning environment. Your employee will receive health and safety information as part of their induction to the course. They will not undertake any task which could affect their health and safety or the health and safety of other learners, staff and visitors to the College. Failing to follow health and safety regulations, or College health and safety procedures, is regarded very seriously. All areas of the College are subject to regular health and safety audits. Staff receive training on health and safety awareness. Wherever required, staff receive training on the health and safety aspects of the equipment, processes and materials which are employed in teaching and learning. The College has qualified first aiders on call and it is vital that we have an emergency contact number for your employee in the case of an emergency.