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PHL 320 Final Exam Guide (New, 2018)

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1. An automobile company decides to do its bit for the environment by introducing new models of electric cars. The company’s longterm goal is to eventually stop manufacturing gasoline cars and focus on manufacturing electric cars. The managers of the company reached this decision after critically evaluating the effects of car fluids and car emissions on the environment. They promise to do everything within their power to reduce the company’s carbon footprint. Which of the following approaches does this scenario illustrate?

The defensive approach The obstructionist approach The egoistic approach The accommodative approach

2. Which of the following takes place in the final stage of the decision-making process?


Ranking the various alternatives in order of practicality Examining why any expectations for a decision were not met Giving middle managers sufficient resources to achieve a goal Making minor decisions related to the chosen alternative

3. Which of the following is the first step in the decision-making process?

Generating alternatives for a decision Realizing the need for a decision Assessing alternatives Seeking feedback

4. Which of the following terms refers to an approximate assessment of the credibility of a claim?

Hypothetical imperative Initial plausibility Background information


Categorical imperative

5. Which of the following is a practice that would help foster creativity in an organization?

Withholding feedback, regardless of whether it is constructive or unconstructive Rewarding employees who come up with innovative ideas Holding on to unproductive ideas instead of eliminating them Avoiding the use of contests to encourage employees for fear of promoting unhealthy competition

6. A cosmetics company has manufactured a new range of skin care products. The top management wants to create a common tagline for the entire range of products and therefore decides to get the managers of the company involved in the decision-making process. It conducts a number of sessions in which the managers are asked to work together and think of innovative taglines for the products and share their ideas with the rest of the group. Group members are specifically asked to be open to all ideas, however offbeat they may be. The members of the group are then asked to pick a tagline after debating the pros and cons of the most popular ideas. This scenario illustrates __________.


The nominal group technique The Delphi technique Brainstorming Delayering

7. The top management of a cereal manufacturing company wants to change the packaging of their products and appeal to attract a younger age group. Since the company is located in three cities, the top management wants the managers from each city to weigh in and give their suggestions for improvement. A group leader is first picked, and the problem to be solved is written down. After this, a questionnaire is e-mailed to all the participating managers. The managers are asked to list down solutions to the problem and e-mail the questionnaire back to the group leader. This scenario illustrates the first few steps of __________. the nominal group technique the Delphi technique brainstorming production blocking

8. __________ are often considered to be the most critical stakeholder group.


Managers Employees Customers Suppliers

9. Which of the following rules of ethical decision making focuses on providing the greatest good for the greatest number of people?

The justice rule The golden rule The utilitarian rule The moral rights rule

10. __________ is a written approach to creative problem solving and decision making.

The nominal group technique Brainstorming The Delphi technique Groupthink


11. In which of the following approaches to social responsibility do managers often put their own interests first and cause other stakeholders to be harmed yet manage to stay within the law and abide by legal requirements?

The accommodative approach The obstructionist approach The proactive approach The defensive approach

12. When would an argument be considered valid?

When it is impossible for the premise to be true and the conclusion to be false When the premise of the argument is unquestionably true When the argument is sound When it is impossible for the conclusion to appear after the premise


13. Which of the following is the final step in the decision-making process?

Learning from feedback Generating alternatives Recognizing the need for a decision Implementing the selected alternative

14. Which of the following is true of a good inductive argument?

The lesser the support the premise provides for the conclusion, the stronger is the argument. The premise of a good inductive argument demonstrates its conclusion. The greater the support the premise provides for the conclusion, the weaker is the argument. The premise of a good inductive argument supports its conclusion. 15. Which of the following is a question to be asked when one is presented with a claim?

When does the claim become a true statement?


When does the content of the claim pose a credibility problem? Does the claim speak about one particular subject? What is likely to happen if the claim is examined in detail?

16. Which of the following practices should be avoided by managers who aim to foster creativity in their organizations?

Giving employees the opportunity to experiment with radical ideas Allowing employees to make mistakes and learn from them Attempting to speed up a creative solution to a problem Encouraging creative employees to take risks

17. Which of the following statements is an example of a subjective claim?

There is life after death. Mozart is the greatest musical composer to have lived. The earth is round. Aliens exist in other galaxies in the universe.


18. The management of a small-scale cosmetics company wants to increase awareness of their brand and its products in the market. They decide to choose between two alternatives: either launch a new advertising campaign on social media or offer promotional discounts in select stores. They conduct research on which of these two alternatives would be the most viable for the company. They compare the potential costs and potential benefits of each alternative. In this scenario, which of the following criteria is being evaluated by the management of the company?

Legality Ethicalness Innovative capacity Economic feasibility

19. Identify the unstated premise in the following argument: John is indifferent and has a laid-back approach to work. John should be fired.

Employees who strictly follow their company’s work policy will never be fired. John should be fired because he is violating company policy. John is not only indifferent but also has a laid-back approach to work.


Anyone who is indifferent and has a laid-back approach to work must be fired.

20. The two factors that are used to assess the credibility of claims are claims themselves and their__________.

Sources Soundness Validity Premises

21. Which of the following serves as the most reliable source of information about the world in general?

The background information one possesses One’s own observations Things that one learns from others One’s personal interests


22. __________ refers to a decision maker’s ability to discover unique and original ideas that lead to viable courses of action.

Problem formulation Creativity Problem identification Strategy

23. Which of the following occurs as a result of group members’ being unable to simultaneously understand all the alternatives that are generated in a brainstorming session?

Groupthink Production blocking Feedback control Delayering

24. The term __________ refers to the inner guiding moral values, beliefs, and principles used by a person to examine a situation and govern his or her behavior.


Bias Ethics Autonomy Authority

25. Which of the following statements is an example of an objective claim?

The sun sets in the west. A dog is man’s best friend. Shakespeare was a better poet than Milton. Summers in California are very warm.

26. When a firm exhibits the highest degree of social responsibility, it has most likely adopted __________.

The proactive approach The accommodative approach The defensive approach The obstructionist approach


27. Creativity is most likely to result when:

Managers constantly monitor talented employees. Employees are given the freedom and opportunity to take risks. Employees are prevented from making mistakes. Managers try to speed up the process of working on a creative solution.

28. Identify the unstated conclusion in the following argument: The most hardworking employee in the company will receive the Employee of the Year award. Doug has been working exceptionally hard all year round.

Doug has not yet received an award from the company. Doug is the most hardworking employee in the company. Doug will win the Employee of the Year award. Hardworking employees win the Employee of the Year award.

29. Identify the conclusion in the following argument: Mark always leaves his phone at home when he goes to the gym. He has not been answering any calls in the past hour, so he is at the gym.


Mark leaves his phone at home when he goes to the gym. Mark has not been answering calls. Mark does not answer calls when he is at the gym. Mark is at the gym.

30. A(n) __________ presents a consideration for the acceptance of a claim.

Argument Opinion Issue Fact *********************************** PHL 320 Final Guide

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1. Who among the following individuals is most likely to exhibit event creativity? 2. When does the incremental model of decision making take place? 3. In the stages of decision making, what should managers do immedia tely after identifying and diagnosing a problem? 4. As a barrier to effective decision making, when do framing effects o ccur? 5. Which of the following acts represents scapegoating? 6. How can organizational politics that impacts organizational decision s be reduced? 7. Which of the following is considered a changespecific reason for employees’ resistance to change? 8. What is true of the features used to judge a person’s credibility? 9. Which of the following is considered a general reason for employee s’ resistance to change? 10. What is a fact related to strategic planning?


11. Which of the following is most likely to block new ideas from evolv ing within an organization? 12. Identify an example of spontaneous creativity. 13. In the context of moving people to change, what should managers d o to unfreeze? 14. Which of the following is likely to improve a group’s decision maki ng process? 15. Identify a subjective claim from the following examples. 16. When is a valid argument considered as being sound? 17. Identify the drawback of utilitarianism. 18. Who among the following individuals is most likely to be a victim o f wishful thinking fallacy? 19. During internal resource analysis of the strategic management proce ss, what does operations analysis involve? 20. How does a person reason deductively? 21. When does the straw man fallacy occur? 22. Annie, an employee, who often attributes her team’s failures to bad l uck, attributes the failures of other teams to their personal shortcomi


ngs. Which of the following cognitive biases do Annie’s attributions exemplify? 23. Identify the statement that accurately describes the SarbanesOxley Act. 24. In the context of levels of planning, what would be the responsibilit y of a frontline manager? 25. Which statement best describes a conglomerate diversification strate gy? 26. Which of the following questions is useful to be considered in the fir st stage of decision making 27. What should a leader do to effectively manage group decision maki ng? 28. In the context of cognitive biases, when does the false consensus eff ect occur? 29. Which of the following is an objective claim? 30. Sam, a marketing manager, often makes ethical decisions based on what others feel about those decisions. He often considers opinions f rom other managers and employees. Which of the following ethical systems do Sam’s decisions follow?


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PHL 320 Week 1 Assignment Critical Thinking Memorandum (2 Papers)

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This Tutorial contains 2 Papers

Critical thinking is an important part of problem solving, decision making, and everyday life. So, what is critical thinking and why is it so important? Prepare a 700-word memo to yourself on critical thinking in which you include the following: Explain critical thinking. Provide an example from your personal experience of critical thinking applied to a business decision. Discuss the importance and benefits of using critical thinking. Relate the importance and benefits of critical thinking to the example provided.


Discuss ways you might use critical thinking in your current job or chosen career path. Format your assignment consistent with APA guidelines. ***********************************

PHL 320 Week 1 Critical Thinking Discussion and Summary (2 Papers)

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This Tutorial contains 2 Different Papers

Participate in a class discussion by responding to the following questions: 

How would you define critical thinking? What makes a person a critical thinker?

Why is critical thinking important? Provide an example of how critical thinking has helped you in your life.

What do you expect to learn from this course?


Write a paragraph summarizing the discussion. ***********************************

PHL 320 Week 1 Individual Assignment Critical Analysis Worksheet (2 Sheets)

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This Tutorial contains 2 Different Sheets (Answers)

Read "Common Core" and "The Battle Against Common Core Standards."

Complete the Material: Critical Analysis Worksheet. ***********************************


PHL 320 Week 1 Knowledge Check

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1)

The bandwagon effect is a common bias, which refers to

2)

Some cognitive biases involve heuristics, which are

3)

The in-group bias is characterized by

4)

The premise of a good deductive argument, if true

5) If we know that an argument is weak, then we know that the conclusion 6) The ensemble played an encore at last year’s concert, and I’m pretty sure they played one the year before as well. So they will most likely play an encore at this year’s concert”. This argument is best taken as 7)

Critical thinking involves

8) In decision making, critical thinking will help increase the validity of your decision by 9) Arguments whose premises are intended to provide absolutely conclusive reasons for accepting the conclusion are deductive. ***********************************


PHL 320 Week 2 Assignment Business Practice Argumentative Essay (2 Papers)

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Review the "Writing Argumentative Essays" section in Ch. 3 ofCritical Thinking. Write an 1,050-word argumentative essay on your approved business decision in which you include the following: Discuss why the business decision is good or not good for business. Define the term good for the purpose of this situation. Identify the premise and conclusion by placing a number in bold at the beginning of the sentence with the word premise orconclusion. For example: (1, Premise), (2, Premise), (1, Conclusion), (2, Conclusion). Sentences labeled as "1, premise" are premises for the sentence labeled as "1, conclusion."


All premises should be labeled for each conclusion in the article. If a sentence is a conclusion and a premise for another conclusion, place two labels. At the end of the paper, identify one example of how you used deductive reasoning and one example of how you used inductive reasoning. Format your paper consistent with APA guidelines. ***********************************

PHL 320 Week 2 DQ 1

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What are some pros and cons associated to group decision making? Example... *********************************** PHL 320 Week 2 DQ 2

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Define ridicule, sarcasm and hyperbole. An example of one of these concepts? *********************************** PHL 320 Week 2 DQ 3

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What is the difference between rhetoric and argument? An example? When is one used more effectively than the other? *********************************** PHL 320 Week 2 Individual Assignment Globalization Argumentative Paper

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Review the Writing Argumentative Essays section in Ch. 3 of Critical Thinking Write an argumentative paper of no more than 750 words that demonstrates why globalization is good or not good for a business. The paper should define the term good, and should identify the premises and conclusions.


Identify the premise and conclusion by placing a number in bold at the beginning of the sentence with the word premise or conclusion. For example: (1, Premise), (2, Premise), (1, Conclusion), (2, Conclusion), and so on. Sentences labeled as "1, premise" are premises for the sentence labeled as "1, conclusion." All premises should be labeled for each conclusion in the article. If a sentence is a conclusion and a premise for another conclusion, place two labels. At the end of the paper, identify one example of how you used deductive reasoning and one example of how you used inductive reasoning. Format your paper consistent with APA guidelines. *********************************** PHL 320 Week 2 Knowledge Check

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1)

The bandwagon effect is a common bias, which refers to

2)

Some cognitive biases involve heuristics, which are

3)

The in-group bias is characterized by

4)

The premise of a good deductive argument, if true


5) If we know that an argument is weak, then we know that the conclusion 6) The ensemble played an encore at last year’s concert, and I’m pretty sure they played one the year before as well. So they will most likely play an encore at this year’s concert”. This argument is best taken as 7)

Critical thinking involves

8) In decision making, critical thinking will help increase the validity of your decision by 9) Arguments whose premises are intended to provide absolutely conclusive reasons for accepting the conclusion are deductive. *********************************** PHL 320 Week 2 Team Assignment Re-organization and Layoff Team Discussion & Summary

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Review the linked articles and select one to review as a team. Post responses to the following questions for the selected article. Each team member should answer all of the questions: What is the problem presented in the article? Why do you think it is the problem?


What are some possible solutions? Discuss as a team, responding to your teammates' posts. Write a 3-paragraph synopsis that summarizes the team's discussion. *********************************** PHL 320 Week 3 Assignment The Planning Process (2 Papers)

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Interview someone you know who is in a management role. This can be at your current place of employment or someone that you know personally who works in a managerial role. Prepare a 700-word discussion of the interview including the following: Discuss what you discovered about contingency planning. Discuss how creativity and critical thinking relate to contingency planning. Explain how you might integrate creativity into your own planning process.


Discuss what you learned about creativity and its relationship to the decision-making process. Identify the key steps that might require a contingency plan. Format the assignment consistent with APA guidelines. ***********************************

PHL 320 Week 3 DQ 1

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What are some ways your company or you have found to foster creativity in the workplace? *********************************** PHL 320 Week 3 DQ 2

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Developing and implementing an effective strategy is mission critical for any business. Some do it well. Select companies that you


feel has developed and implemented an effective strategy and discuss this with the group. *********************************** PHL 320 Week 3 DQ 3

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SWOT or SWOTT... Some experts now include a second "T" for threats in a SWOTT Analysis. What are you views on this new added concept? *********************************** PHL 320 Week 3 Individual Rhetorical Strategies and Fallacies Worksheet

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Complete the University Material: Rhetorical Strategies and Fallacies Worksheet. *********************************** PHL 320 Week 3 Knowledge Check

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1) Step 2 of the planning process is the generation of alternative plans that may be used to achieve goals. The generation of new ideas may emerge 2) To be effective, goals should have certain qualities, which are easy to remember with the acronym SMART. Which of the following qualities are included in the SMART acronym? 3) Managers analyzing the external environment and the internal resources use a SWOT analysis. Which of the following matches a term in the SWOT acronym? 4) Which of the following are included in the three elements of creativity? 5)

The four step creative process includes:

6)

Which of the following is a domain skill?

7) Barriers to applying creative thinking in business decision making include 8)

The mission statement of an organization

9)

The intangible assets of an organization include

10) Which of the following is a step in the strategy implementation process?


11) Analysis of the external opportunities includes 12) A technique for assessing the organization’s internal and external environments in order to formulate strategy is called a *********************************** PHL 320 Week 3 Team Assignment Problem Identification (2 Papers)

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Select a business situation such as reorganization, office closure, expansion, etc. Locate 1-2 articles each from the University Library about the subject. Prepare a 700-word discussion of the business situation. The discussion should include the following: Summarize the issue from the article. Identify the problem discussed in the article.


Explain why this is the underlying problem. Relate the research to the problem. Explain how a clearly defined problem could help with solutions. Format the assignment consistent with APA guidelines. *********************************** PHL 320 Week 3 Team Assignment Re-organization and Layoff Issue and Problem Identification Paper

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Review the discussion from Week 2. Write a paper of no more than 1,050 words that incorporates ideas from the discussion. The paper should do the following: Summarize the issue. Identify the problem. Explain why this is the underlying problem. Reflect on the group collaboration process in defining the problem. Explain how a clearly defined problem could help you find the solutions. Format your paper consistent with APA guidelines. ***********************************


PHL 320 Week 4 Assignment Decision Making Process Evaluation And Infographic (2 Papers PPT)

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Develop a 350-word evaluation of a recent business decision in your work or desired career. Include the following: Discuss the influence the decision-making process had on the outcome. Evaluate the effectiveness of the process. What stages were most challenging and why? Create a "Decision-making Process" infographic in an appropriate format for the organization based on the action plan. This can be done using Microsoft® PowerPoint, Microsoft® Publisher®, Word, or sites such as Glogster® and PiktoChart®. Identify the stages of the decision making process as it relates to your decision. Click the Assignment Files tab to submit your assignment.


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PHL 320 Week 4 Decision-Making Process Infographic (New Syllabus, Paper and PPT)

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PHL 320 Week 4 Decision-Making Process Infographic

Purpose of Assignment The assignment for Week 4 gives students a chance to examine their own decision-making process as well as use a creative method to illustrate the stages of the process. This gives students the opportunity to take their real world, personal decision and relate it to their future work and careers. Assignment Steps Develop a 700-word evaluation of a recent business decision in your work or desired career. Include the following:


• Discuss the influence the decision-making process had on the outcome. • Evaluate the effectiveness of the process. What stages were most challenging and why. Create a "Decision-Making Process" infographic in an appropriate format for the organization based on the action plan. This can be done using Microsoft® PowerPoint®, Microsoft®Publisher®, Word, or sites such as Glogster® and PiktoChart®. • Select a decision you made recently as it relates to your work or desired career. • Identify the stages of the decision making process as it relates to your decision. Format consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. *********************************** PHL 320 Week 4 DQ 1

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What are some tactics for a successful future? Have you been following any of them ? Why? Will you start? *********************************** PHL 320 Week 4 DQ 2

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Give an example of a situation with an interested and a disinterested party. How do they differ? Which do you trust more? Why? *********************************** PHL 320 Week 4 Individual Assignment SWOT and Strategy Evaluation Paper

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Select an industry, such as the gambling industry, to complete a SWOT analysis.


Access the profile overview for the selected industry: In the University Library, click Company Directory and Financials. Click Hoover's First Research. Click Continue. Click Submit. Type gambling (or your selected industry) in the search box, and click to continue. Gambling (or the selected industry of choice) should be first in the list. Read the industry profile overview, including the website links, on the page. Complete a SWOT analysis for the selected industry. The SWOT analysis allows a business to understand how a competitor is positioned in the environment by assessing its strengths, weaknesses, opportunities, and threats. An understanding of a competitor's position can be a key for a business to determine where funding and resources should be allotted to create new products or services.

Use information in the industry profile overview and other scholarly sources as needed. The SWOT analysis should include each of the following: Strengths Weaknesses Opportunities


Threats Write a 1,050- to 1,500-word paper, including the following attributes: SWOT analysis, including a SWOT chart Identify opportunities (either product or service) that could improve the customer experience. Strategy evaluation Define strategic tasks. Assess the industry's capabilities. Identify the barriers to strategy implementation. Based on the SWOT analysis and strategy evaluation, what are some creative actions the industry can pursue to include innovation as a component of their strategy? A response to the following: Format your paper consistent with APA guidelines. *********************************** PHL 320 Week 4 Team Assignment Problem Solutions (2 Papers)

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Select two potential creative solutions for the problem you identified in Week 3. Create a 700-word discussion of potential solutions and the team's decision-making process. Identify two potential solutions. Summarize the methods the team used to develop creative solutions. Describe ways the team overcame barriers to creativity to identify solutions. Discuss how critical thinking was applied to come up with potential solutions and to motivate change. Explain how the team used the four key factors to make the suggested business decisions. Cite a minimum of 2 sources. Format the assignment consistent with APA guidelines. *********************************** PHL 320 Week 4 Team Assignment Re-Organization and Layoff Solutions Paper

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Select two potential creative solutions for the problems you identified in the Re-organization and Layoff assignment in Week 2. Write a paper of no more than 1,050 words to present the solutions and explain why each will work. Include a summary of methods your teams utilized to develop the creative solution. Describe how your team overcame barriers to deciding on the solutions. *********************************** PHL 320 Week 5 Assignment Ethics And Social Responsibility (2 Papers)

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Identify a business in your local community. This can be your current place of employment or a business with which you are familiar.


Develop a 1,050-word examination of the ethics and social responsibility practices within the organization. Include the following in your examination: Select a business decision made within the organization. Identify the potential ethical implications associated with this decision. Determine the effect this may have on the decision making process. Identify how the organization applies corporate social responsibility to the business. Evaluate the influence that corporate social responsibility has on the organization. Discuss the application of critical thinking to corporate social responsibility. Format the assignment consistent with APA guidelines. *********************************** PHL 320 Week 5 DQ 1

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What are the Pros and cons to group decision making? Which are the most impactful?why? Has your team leaning exercises helped with these? *********************************** PHL 320 Week 5 DQ 2

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Review the various types of "manager' decisions discussed in the text. Have you had the opportunity to make any of these? Which have been the easiest / hardest? I will offer this insight. For me the most difficult decisions are where I have to decide being fair to one associate versus fair to the group, Example... An associate has a family issue and needs time off and granting this will cause OT for the remaining associates. Tough call.... *********************************** PHL 320 Week 5 Individual Assignment Labor Practices Paper

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A clothing company uses sweatshop labor to manufacture clothing products that contribute to low pricing, which is a consumer want.


Many companies have engaged in sweatshop labor. Did the clothing company engage in unethical labor practices by utilizing sweatshop labor?

Research sweatshop labor. Write a paper of no more than 750 words to present your position on sweatshop labor and provide justification. Include the following: How consumer demands affect a company's business decision How different ethical perspectives guide ethical decision making How a company influences their ethical environment Format your paper consistent with APA guidelines. *********************************** PHL 320 Week 5 Team Assignment Problem Solutions And Evaluation (2 PPT)

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Recommend one of the identified solutions from Week 4.


Explain why the team selected this solution. Identify sources to support the team's decision and explain why the sources are credible. Include an explanation as to the difference between claims and sources and the effect this has on the decision. Analyze the various tools and techniques the team used in the critical thinking and decision making process. Discuss how the team used critical thinking to help mitigate risks related to the problem or business situation. Cite a minimum of 2 sources. Format the assignment consistent with APA guidelines. *********************************** PHL 320 Week 5 Team Assignment Re-organization and Layoff Decision Making Evaluation Paper

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Write a paper of no more than 750 words to include the following elements: Select a recommendation from the two creative solutions identified in Week 4 for solving the problem. Explain why the solution would help the middle-income customer. Provide credible sources to support your decision.


Explain what business decision an organization should make based on the solution. For the business decision chosen, explain the resources an organization would need to implement that decision and factors that might affect the implementation. Format your paper consistent with APA guidelines. ***********************************

Phl 320 possible is everything snaptutorial com  

For more classes visit www.snaptutorial.com 1. An automobile company decides to do its bit for the environment by introducing new models o...

Phl 320 possible is everything snaptutorial com  

For more classes visit www.snaptutorial.com 1. An automobile company decides to do its bit for the environment by introducing new models o...

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