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Republic of the Philippines Department of Agriculture and Fisheries Autonomous Region in Muslim Mindanao Bureau of Fisheries and Aquatic Resources

CITIZEN CHARTER


Our Vision

A modernized Fisheries that is technologically advanced and globally competitive. Its transformation is guided by sound management practices of resources sustainability, the principle of social justice and strong private sector participation.

Our Mission

Promote sustainable use of resources and empower the people in the communities within ARMM in order to conserve, protect, regenerate manage and sustain the coastal and marine resources.

  

Objectives

Poverty alleviation and the provision of supplementary livelihood among municipal fisherfolk; Improvement of productivity in aquaculture and seaweeds industry within ecological limits;

Modernization of fishery sector by transforming it from a resource – based to a technology–based industry; then community-based at the end;

Equitable access of small fisherfolk to assets, resources, services and post – harvest facilities; and Promotion of people empowerment by establishing mechanisms for the participation of people’s organization, non-government organizations, and cooperatives in decision-making.


SERVICE PLEDGE

We, the employees of the Bureau of Fisheries and Aquatic Resources (BFAR), shall continue to serve the interest of the Filipino people and the welfare of our nation by addressing the needs of our client’s and stakeholders, for the sustainable development, judicious, management utilization and conservation of the country’s fisheries and aquatic resources. Towards these end, we therefore commit to:

Further provide quality and technical assistance to clients and stakeholders specifically aimed at increasing resource productivity, improving resource use efficiency, and ensuring the long term sustainability of the region’s fishery and aquatic resources; Improve our frontline services to meet the clientele and stakeholders increasing demand for fast and efficient service, transparency and accountability; Subscribe to local and international best practices and conduct in all, frontline services, office processes and adopt high quality assurance standards;

Humbly respond to inquiries swiftly, efficiently and with utmost courtesy through our Public Assistance Counter (PAC) from Monday to Friday, 8:00 am and even beyond as warranted by the circumstances and demands from the public; Ensure strict compliance with quality service standards in the delivery of frontline services towards creativity and innovative approaches to uplift public service;

Readily offer a wide range of quality frontline services which are easily accessible and affordable to the general public by giving value to every client’s comments, suggestions and complaints; Individually strive to nurture an efficient, enthusiastic and competent workforce with appropriate technologies and competencies for better service to our clientele; Enlighten the public with 24/7 access (http://www.bfar.armm.gov.ph) and;

to

the

BFAR-ARMM

website

Simplify procedures to speed up transactions with the public within the BFARARMM premises.


Transaction:

Issuance of Commercial Fishing Vessel/Gear License (CFVGL)

Clients:

Commercial Fishing Vessel Operators

Requirements: 1. Duly accomplished and notarized BFAR application form for CFVGL 2. Two (2pcs) 8�X 10� unedited recent vessel pictures (port and starboard) 3. Grid map indicating the proposed fishing grounds 4. Authenticated copies of Certificate of Vessel Registry (CVR), Certificate of Ownership (CO) and Fishing Vessel Safety Certificate (FVSC) 5. Articles of Incorporation from Securities and Exchange Commission (SEC) of DTI registration 6. Fishing logbook for catcher vessel (for renewal only) 7. Duly accomplished and notarized certification that the vessel is not involved in any administrative and judicial case (pro forma available in BFAR) 8. Duly accomplished and notarized affidavit of undertaking (pro forma available in BFAR) 9. An affidavit stating for the operator has complied with Sec. 25 of RA 8550 10. Tax identification number (TIN) 11. Sketch of the fishing gear (for new application only) Responsible BFAR Office/ Section: (RFLU)

Provincial Fishery Office (PFO) Fisheries Resource Management Division (FRMD), Regional Fisheries Licensing Unit

Schedule:

Mondays to Fridays, 8:00 AM--5:00PM


Fees:

Per FAO 198, FAO 155, FAO 155-1, FAO 188, FAO 226, RFAO 050, MMAA # 86

1.) For vessels 3.1 GT to 20.0 GT

-

P200.00 + P2.00/GT

2.) For vessels 20.1 GT to 50.0 GT 3.) For vessels 50.1 GT to 100.0 GT

-

P250.00 + P2.00/GT P300.00 + P2.00/GT

4.) For vessels 100.1 GT to 125.0 GT

-

P500.00 + P3.00/GT

5.) For vessels 125.1 GT to 150.0 GT

-

P1,000.00 + P3.00/GT

6.) For vessels 150.1 GT to 250.0 GT

-

P1,500.00 + P3.00/GT

7.) For vessels 250.1 GT and above-

Processing time: Step No.

1

P2,500.00 + P4.00/GT

21 days, 5 hours and 63 minutes

Client Step

Agency action

Secure and fill-up Commercial Fishing Vessel Application (CFVGL) form *

Provide CFVGL application form and list of requirements

Maximum duration

Office/Person

1 hr.

PFO s

Responsible

Forms Required

CFVGL application form

Location

BFAR-ARMM, Provincial Offices


2

3

4

Submit duly filled up application form with the requirements to the concerned PFOs

Bring CFVs to port nearest to Provincial Fishery office

Allow the conduct of actual inspection

Receive, verify and transmit CFVGL application to Regional Director

3 Days

PFO s

None

BFAR-ARMM, Provincial Offices

Check, verify and evaluate the authenticity of the requirements

30 minutes

Chief, Nilo Katada and Chief, Abdulahim, Jerusalem

None

BFAR-ARMM, Tech., Building, ORG Compound, Cotabato City

Advise client regarding the conduct of actual inspection. Instruct client to bring CFVs to the nearest port

1 day

All concern PFOs

None

BFAR –ARMM, Tawi-Tawi, Sulu, Basilan, Maguindanao, Lanao del Sur

CFVL application form

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Conduct of actual inspection

5 days

Chief, Nilo Katada and Chief, Abdulahim, Jerusalem and PFOs concern

5

Prepare inspection report and submit the same to the

1 day

Chief, Nilo Katada and

BFAR-ARMM, Provincial Offices BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City


Regional Director

Chief,

Abdulahim Jerusalem

Advise BFAR/FRLU to issue Order of Payment and transmit the same to clients thru the PFOs

1 day

Janice D. Musali, AlHadja

BFAR-ARMM, Office of the Regional Director

6

Secure Order of Payment

Notify clients on the release of the Order of Payment and issue the same to the clientele

2 days

Concern PFOs

7

Pay corresponding fees to the PFO and photocopy OR

Receive payment and issue OR

15 minutes

Concern PFOs

OR

Transmit/forward photocopy of

3 days

Concern PFOs

Duplicate copies

8

Bill of Payment

Concern Provincial Office

Concern Provincial Office

Concern Provincial Office


OR to the Regional Office by the concerned PFOs

of OR

9

Receive and record/photocopy of OR from the concerned PFOs and forward to FRMD

10 minutes

Rohina A. Jama

BFAR-ARMM, Admin. Building , ORG Compound, Cotabato City

10

File the photocopy of the OR and process license and forward to the FRMD chief for final checking

5 minutes

Jerusalem Abdulahim, Chief, FRLS

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

11

Review, initials and endorse to the BFAR-Regional Director for initial and indorse to the Office of the Regional Secretary

30 minutes

Nilo S. Katada FRMD Chief

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Approve the license and

Janice

BFAR-ARMM, Office of the


12

release back to the PFOs

13

File copy of the license and release back to the PFO’s

Transaction:

3 days

3 days

DesamitoMusali, AlHadja

Jerusalem Abdulahim, Chief, RFLU

Regional Director

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Issuance of Fishing Gear Registration Per FAO 198

Clients: Requirements:

Commercial Fishing Vessel Operators 1. Duly accomplished and notarized BFAR application form for fishing gear registration (2 Copies) 2. Illustration of fishing gear design and specifications showing the mouth, body and bunt of the fishing gear 3. Official receipt of gear registration fee 4. Tax Identification Number (TIN)

Responsible BFAR Office/Section: Fisheries Regulatory and Quarantine Section (FRQS) Fisheries Resource Management Division (FRMD). Schedule:

Mondays to Fridays, 8:00 AM to 5:00 PM

Fees:

1.) Small-Scale Vessels

-

P200.00 per year

2.) Medium-Scale Vessels

-

P400.00 per year

3.) Large-Scale Vessels

-

P600.00 per year


4.) Gear Registration Fee

-

P200.00 per year

Total Processing Time: 9 days, 6 hour and 43 minutes Step No. 1

2

Maximum duration

Office/Person

Client step

Agency action

Forms Required

Location of office

Secure and fill up Gear Registration application form *

Provide Gear Registration application and list of requirements

5 minutes

PFOs

Gear registration application form

BFAR-ARMM, Provincial Offices

Submit duly accomplished application form with the requirements to the Regional Office

Receive and transmit Gear Registration application to FRMD/FRQS

6 minutes

Chief, Nilo S. Katada and Chief Abdulahim Jerusalem

None

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Check, verify and evaluate the authenticity of the requirements

1 hour

Chief, Nilo S. Katada and Chief Abdulahim Jerusalem

None

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Responsible


3

Coordinate with inspector

Inspect fishing gear *

4 hours

If not compliant, subject for renovation and re- inspection

Chief, Nilo S. Katada and Chief Abdulahim Jerusalem,

None

PFOs

4

Pay gear registration fee

Issue/Order Bill of Payment

5 minutes

Chief, Nilo S. Katada and Chief

BFAR-ARMM Tech. Building, ORG Compound, Cotabato City

BFAR-ARMM, Provincial Offices

Bill of Payment

Abdulahim

BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Jerusalem

5

Submit the duplicate copy of Official Receipt

Issue/Office Receipt

5 minutes

Process Gear Registration

1 hour

Gloria Jamiro (Cashier)

Chief, Nilo S. Katada and Chief Abdulahim Jerusalem

Official Receipt

None

BFAR-ARMM, Admin. Building, ORG Compound, Cotabato City

BFAR-ARMM, Admin. Building, ORG Compound, Cotabato City


6

Approve Gear Registration

7

Record/Release Gear Registration to PFOs

Record/Release Gear registration to clientele

8

Claim Gear Registration

Janice DesamitoMusali, Alhadja

None

BFAR-ARMM Office of the Regional Director

3 days

Rohina A. Jama

None

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

1 day

PFOs

None

BFAR-ARMM, Provincial Officers


Transaction:

Issuance of Fishworkers License Per FAO 198, RFAO 050

Clients:

Fishworkers

Requirements:

1. Community Tax Certificate 2. 2 pieces 1x1 recent ID picture 3. Barangay Clearance

Responsible BFAR Office/Section: Fisheries Regulatory and Quarantine Section (FRQS) Fisheries Resource Management Division (FRMD). Schedule:

Mondays to Fridays, 8:00 AM to 5:00 PM

Total Processing Time: 1 hour/Applicant at the Regional Level/2 days from PFOs Step No.

1

Client step

Secure and fill-up fishworkers license application form at the regional and/or provincial office Be downloaded in the BFAR web:

Agency action

Maximum duration

Office/Perso n

Forms Required

Location of office

Fishworkers license Application Form

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

Responsible

Provide fishworkers license application form and list of requirements

5 minutes

Jerusalem Abdulahim

Evaluation/scrutiny of requirements

5 minutes

Jerusalem Abdulahim

Bfar_armm@yahoo.com 2

Submit duly filled up application form together with the requirements

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City


3

4

Pay Fishworkers License application fee

Submit the Official Receipt

Issue order of payment

15 minutes

/PFO

Issue Official Receipt

15 minutes/1 day from provinces

Gloria C. Jamiro

Process license application form

1 hr per application for 3 days per vessel

Final Evaluation of License

Approval of License

5 minutes

5 minutes

Jerusalem Abdulahim

Nilo S. Katada

Janice DesamitoMusali, AlHadja

Order of Payment

BFAR-ARMM, Admin. Building , ORG Compound, Cotabato City

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

FRMD BFAR-ARMM, Tech.

Building, ORG Compound, Cotabato City

BFAR-ARMM, Admin. Building , ORG Compound, Cotabato City


FRQS-FRMD BFAR-ARMM, Tech. Release of fishworkers license to clienteles

Transaction:

5 minutes

Building, ORG Compound, Cotabato City

Jerusalem Abdulahim

Issuance of Certificate of Clearance to Commercial Fishing Vessels Per FAO 198, RFAO 050

Clients:

Fishing Boat Operators/Boat Captain

Requirements:

1. Fishing Log Book 2. Monthly Fish Catch Report

Responsible BFAR Office/Section: Fisheries Regulatory and Quarantine Section (FRQS) Fisheries Resource Management Division (FRMD). Schedule:

Mondays to Fridays, 8:00 AM to 5:00 PM

Total Processing Time: 1 hour Step No.

Client step

1

Submit requirements

Agency action

Provide clearance form

Maximum duration

15 minutes

Office/Perso n

Forms Required

Location of office

Responsible

Jerusalem Abdulahim

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City


Processing of clearance

Nilo S. Katada and Jerusalem Abdulahim

Building, ORG Compound, Cotabato City

15 minutes

Jerusalem Abdulahim

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City

5 minutes

Nilo S. Katada and Jerusalem Abdulahim

25 minutes

FRQS-FRMD BFAR-ARMM, Tech.

Issue order of payment

2

3

4

Payment of fees

Present the Official receipt to the processor

Claim the clearance certificate

Issue official receipt

Initials and endorsement

Releasing of approved clearance

*Per FAO 198, FAO 155, FAO 188, FAO 188-1, and FAO 226

5 minutes

Jerusalem Abdulahim

FRQS-FRMD BFAR-ARMM, Tech.

Building, ORG Compound, Cotabato City

FRQS-FRMD BFAR-ARMM, Tech. Building, ORG Compound, Cotabato City


Transaction:

Issuance for Fishpond Lease Agreement (FLA)

Clients:

Citizens of the Philippines at least 21 years of age Fisherfolk Associations or cooperatives duly organized and registered with appropriate government agencies Small and Medium Enterprises duly organized and registered with appropriate government agencies Corporations registered and incorporated under the Philippine laws, 60% of the capital stock or interest of which belongs to citizens of the Philippines

Requirements:

INITIAL 1. Duly notarized application for Fishpond Lease Agreement 2. Application Fee of Php 1,000.00 3. Four (4) copies of correct sketch or survey plan of the area clearly indicating the location and boundaries 4. Proof (in bank certification form) of the initial available capital in case equipment to Php 100.00 per hectare, or Statement of Properties certified by Provincial/City Treasurer/Assessor, or any financial statement stating that the Applicant has assets or properties from which the initial capital may be derived 5. Affidavit manifesting that the amount of bank deposit and/or value of assets and properties in the financial Statement shall be exclusively used for the development of the fishpond area 6. In case the applicant is a juridical person, two (2) certified true copies of approved Certificate of registration, Article of Incorporation/Association/Cooperation and By-Laws stating that its primary purpose is to engage in Fishpond development 7. Certification issued by the Forest Management Bureau of the DENR that the area applied for is already released


To and placed under the administrative jurisdiction and management and disposition of DA-BFAR FINAL 1. Payment of initial annual rental at P 100.00 per hectare or fraction thereof and cash bond deposit based at P 100.00 per hectare or fraction thereof 2. Twelve (12) copies (in blue/white print) of the survey plans of the area duly approved by the Lands Management Bureau 3. Twelve (12) copies of the fishpond lease agreement forms 4. Certification of the Clerk of Court, Regional Trial Court in the judicial district where the area applied for is located That the same is not involved in any judicial case 5. Affidavit that the area applied for is not subleased to any other person/s; 6. Certification/s from the Regional Fisheries Director stating that the area applied for is not involved in any administrative case and is not subleased to any other person/s 7. Environmental Compliance Certificate (ECC) issued by the DENR OTHERS In case of transfer of rights involving FLA, any of the following: a. Deed of Sale b. Deed of Waiver/Quitclaim c. Deed of Assumption of Leasehold Rights and Interests of the Fishpond Area executed by the Development Bank of the Philippines (DBP) or any financial institution (if rights were assigned with that bank)

Responsible BFAR Office/ Section: (RFLU)

Provincial Fishery Office (PFO) Fisheries Resource Management Division (FRMD), Regional Fisheries Licensing Unit

Schedule:

Mondays to Fridays, 8:00 AM--5:00PM

Fees:


1. Fishpond Application Fee 2. Cash Bond Deposit Processing time: Step No. 1

2

Client Step

Php 1,000.00 Php 100.00 per hectare 3 days, 4 hours and 50 minutes Agency action

Maximum duration

Office/Person Responsible

Forms Required

Location

Secure and fill-up Fishpond Lease Agreement Application Form and initial requirements

Provide FLA application form and list of requirements

1 hr.

PFOs

FLA application form

Provincial Offices

Submit duly filled up application form with the requirements to the concerned PFOs

Receive, verify and transmit FLA application to Regional Director

3 Days

PFOs

None

Provincial Offices

Check, verify and evaluate the authenticity of the requirements

30 minutes

Abdulahim, Jerusalem

None

FRMD, Tech., Building


3

Secure Bill of Payment

Prepare Bill of Payment

5 minutes

Abdulahim, Jerusalem

None

Accounting Section

4

Submit Order of Payment and pay application fee

Receive payment and issue official receipt

5 minutes

Gloria Jamiro

FLA application form

Cashier Section

Secure the Official Receipt

5

Prepare for investigation upon receipt of notification from BFARProvincial Office

Regional Office conduct investigation and ocular inspection

Abdulahim, Jerusalem BFAR-ARMM, Tech., Building, ORG Compound, Cotabato City

Submit report of inspection and investigation with specific recommendations to OIC, Regional Director

Evaluate report submitted by Provincial Office to applicant Prepare letter applicant advising him/her to submit final requirements

30 minutes

30 minutes

Abdulahim, Jerusalem

FRMD, Tech., Building, ORG Compound, Cotabato City


6

Submit final requirements

Abdulahim, Jerusalem

FRMD, Tech., Building, ORG Compound, Cotabato City

1 day

Janice DesamitoMusali, Al-Hajj

BFAR-ARMM, Director’s Office, ORG Compound, Cotabato City

1 day

Records Officer

Record’s Section

Evaluate final requirements

30 minutes

Prepare FLA and endorsement letter to the office of the Regional Governor for its approval

30 minutes

7

Submit endorsement letter to the Office of the Regional Governor

8

Transmit FLA to the office of the Regional Governor

9

Evaluate the application for FLA and requirements

Gov. Secretary and staff

Approves/Signs

Gov. of ARMM

Notarizes FLA

Transmit approved FLA to

DAF-ARMM

Office of the Regional Secretary, DAF Autonomous Region in Muslim Mindanao, ORG Compound, Cotabato City Office of the Regional Governor, DAF Autonomous Region in Muslim Mindanao, ORG Compound, Cotabato City

Office of the Regional Governor,


10

BFAR

Record’s Officer

Autonomous Region in Muslim Mindanao, ORG Compound, Cotabato City

11

Prepare transmittal letter to lessee

Abdulahim, Jerusalem

BFAR-ARMM, Tech., Building, ORG Compound, Cotabato City

Sign transmittal letter

Janice DesamitoMusali, Al-Hajj

BFAR-ARMM, Director’s Office, ORG Compound, Cotabato City

Record’s Officer

BFAR-ARMM, Record’s Section, ORG Compound, Cotabato City

12

Receive copy of the approved FLA

Send to lessee approved FLA thru mail

Transaction:

:

Request for Technical Assistance

Clients:

:

Farmers/Fisherfolks

Requirement:

:

Letter Request

3 days

Responsible BFAR Office/Section: Fisheries Extension and Communication Division, BFAR-ARMM-RO and PO Schedule:

:

Fees:

Mondays to Fridays, 8:00 AM to 5:00 PM None

Total Processing Time: 3 weeks, 1 day, and 15 minutes Step

Client step

Agency action

Office/Person

Maximum

Forms

Location of office


No.

Responsible

duration

1

Fill up Visitor’s Logbook

Entertain Client

Officer of the day

5 minutes

2

Submit letter request

Received letter request

Rohina A. Jama

3 minutes

Required

BFAR-ARMM FETCD, Technical Building, Cotabato City

Letter request

(receiving)

3

Confirm the Onsite inspection

Submit letter request to the office of the Regional Director/Provincial Fishery Officer

Rohina A. Jama

5 minutes

Forward request to FETCD

Janice DesamitoMusali, Alhadja

15 minutes

Interact w/ clientele & propose schedule On site inspection

Alimudin S. Pendulat/PFO

10 minutes

BFAR-ARMM, Record Section, Admin. Bldg. ORG, Compound, Cotabato City

BFAR-ARMM, Record Section, Admin. Bldg. ORG, Compound, Cotabato City

Routing slip

R.D Office BFAR-ARMM

BFAR-ARMM FETCD, Technical Building, Cotabato City


Coordinate with concern PFO

Alimudin S. Pendulat

2 hrs

10 minutes

BFAR-ARMM FETCD, Technical Building, Cotabato City

4

Assist the inspecting Technician

Conduct on site technical evaluation/technical assistance

Alimudin S. Pendulat/Tec hnicians

5 days

BFAR-ARMM FETCD, Technical Building, Cotabato City

5

Render Technical Assistance

Prepare & submit recommendation to client/Prepare accomplishment report to RO

Alimudin S. Pendulat/Tec hnicians

2 hours

BFAR-ARMM FETCD, Technical Building, Cotabato City

Transaction:

:

ARMM Marine Stock Assessment (Sulu and Illana Bay)

Clients:

:

NSAP Enumerators

Requirement:

:

Monthly Accomplishment/Assessment Reports

Schedule:

:

Mondays to Fridays, Except Holidays (8:00 AM to 5:00 PM)

Fees

:

None

Total Processing time :

2 years, 5 days, 1 hour and twenty minutes (minimum)


Step No.

1

Client step

Submit assessment reports by the enumerators to PFO

Agency action

Office/Person Responsible

Maximum duration

Receive/record the assessment report and present to PFO

Officer of the day

5 minutes

Forms Required

Location of office

NSAP Assessment Form

Provincial Fishery office: Maguindanao, Sulu, Tawi-Tawi, Marawi City, Lanao del Sur

2

Forward/transmit the assessment report to BFARARMM Regional Office

Receive/record and present to RD/ARD

Officer of the day

3 days

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

3

Forward the assessment report to RFRDC/Research Division

Receive/record and present to Division Chief/Project Leader

Rohina A. Jama

15 minutes

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

Receive/review/check the assessment

Sahmed D. Abdulkarim,

4

1 hour

BFAR-ARMM RFRDC/Research


report

5

Consolidate/encode the data

Mehamin Abas

Mokamad K. Usop,

Division, Technical Building, Cotabato City 1-2 years

Norodin M. Kid

6

-

Analyze

-

Interpret

-

Review

-

Prepare

Macmod D. Mamalangkap Sammy Ayub

Transaction:

:

Request for Research Proposals/Technical Assistance

Clients:

:

LGUs, Academe, Fisherfolks, Researchers

Requirement:

:

Request Letter Addressed to Regional Director

Schedule:

:

Mondays to Fridays, Except Holidays (8:00 AM to 5:00 PM)

Fees

:

None

Total Processing time :

One Hour and Forty Five Minutes (1 hr & 45 mins.)

1-2 years

BFAR-ARMM RFRDC/Research Division, Technical Building, Cotabato City

BFAR-ARMM RFRDC/Research Division, Technical Building, Cotabato City


Step No.

Client step

1

Fill-up visitors logbook at the Public Assistance Counter

2

Submit communication/request letter

3

Wait the result while the communication/request letter is noted by RD/ARD

4

Agency action

Entertain client at the public assistance counter

Receive/record and present request letter to Regional Director

Office/Person Responsible

Officer of the day

Rohina A. Jama

Maximum duration

5 minutes

10 minutes

Forward letter to Research Division

Rohina A. Jama

5 minutes

Receive/record and present to Division Chief

Sahmed D. Abdulkarim

15 minutes

Forms Required

Location of office

Request Letter

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

BFAR-ARMM, Admin. Building ORG Compound, Cotabato City

BFAR-ARMM RFRDC/Research Division, Technical


Building, Cotabato City

5

Provide necessary advise/service or documents/materials needed

Macmod D. Mamalangkap

60 minutes (depends on needs)

BFAR-ARMM RFRDC/Research Division, Technical Building, Cotabato City


Frontline Services of the Regional Fish Health Management & Quality Assurance Section (As per FAO 220 series of 2001: Operation of Fish Health Laboratories) (As per FAO 2251) 1. Aquaculture Farm Registration 2. Fish Kill Investigation/Disease Surveillance 3. Issuance of Health Certificate for in-country transboundary movement for live shrimps and seaweeds for aquaculture purposes 4. Chemical and Microbiological Analytical Tests 5. Laboratory Analysis and Request for issuance of Health Certificate for Transboundary Movement of Live Aquatic Species


Fish Health Management & Quality Assurance Section Transaction:

Laboratory Analysis and Request for issuance of Health Certificate for Transboundary Movement of Live Aquatic species

Clients:

Fish farm operators and live fish traders

Requirements:

1. Sample (live aquatic species, 3 to 6 pcs)

Schedule:

Mondays to Fridays, 8:00 AM to 5:00 PM

Fees:

Domestic Health Certificate (P 50.00) Refer to Annex of Laboratory charges and fees

Total Processing Time:

3 days (maximum)

Step No.

Client Step

1

Request Health Certificate; Fill-up Request for Laboratory Analysis (RLA) Form

2

Payment of required fee(s)

Agency Action

Person Responsible

Maximum Duration

Forms Required

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

Cashier-BFARAdmin.Bldg., DAFARMM Comp., Cot City

Assessment of Request for Laboratory Analysis (RLA) form's entries; Receive sample(s); Issue Order of payment

Sittie Camalia D. Minandang

15 minutes

Request for Laboratory Analysis (RLA) form

Receive payment / issue Official receipt (OR)

Gloria Jamiro

5 minutes

Order of payment

Location Office


Laboratory analysis / Diagnosis

Sittie Camalia D. Minandang

4

Preparation of report / results of analysis

Sittie Camalia D. Minandang

5

Review results of analysis; preparation of health certificate to be certify by the RD and ARD

RD/ARD

Release of Health certificate

Sittie Camalia D. Minandang

3

6

Present official receipt (OR)

Receive health certificate

Transaction:

Aquaculture Farms Registration

Clients:

Aquaculture Farmers/Farm Owner

Requirements:

Minimum, 3 hours

1. Letter of Intent 2. Filled-up Aquaculture Farm Registration Form 3. Endorsement letter from the PFOs 4. Farm Inspection Report

1 hour

5 minutes

5 minutes

Official receipt (OR)

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

None

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

None

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

None

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City


5. Request for Laboratory Analysis (RLA) form 6. Fish sample(s) 7. Disease Surveillance and Monitoring Form

Schedule:

Mondays to Thursday, 8:00 AM to 5:00 PM Friday 8:00 A.M – 10:30 A.M; 2:00 P.M – 5:00 P.M

Fees:

None

Total Processing Time:

28 days, 12 hours, 55 minutes

Step No.

Client Step

1

Secure Farm Registration Form from the concern PFOs

2

3

Submit the filled-up Registration Form

Agency Action

Provide Farm Registration Form

Receive and review

PFOs endorse the registration form to BFAR-Regional Director Office and transmit it(mail)

Person Responsible

Concern PFOs

PFOs staff

PFOs staff

Maximum Duration

5 minutes

10 minutes

3 days (mail)

Forms Required

Farm Registration Form

None

Location Office BFAR-ARMM Provincial Offices: Marawi City, Lanao del Sur, Maguindanao, Basilan, Tawi-Tawi, Sulu BFAR-ARMM Provincial Offices: Marawi City, Lanao del Sur, Maguindanao, Basilan, Tawi-Tawi, Sulu BFAR-ARMM Provincial Offices: Marawi City, Lanao del Sur, Maguindanao, Basilan, Tawi-Tawi, Sulu


Receive, record and forward documents to the ARD Office to FRMD, then to Fish Health Section

Record Officer, RD, ARD, Nilo S. Katada, Sittie Camalia Minandang

1 hr

BFAR-ARMM, Admin. Building , ORG Compound, Cotabato City

Sittie Camalia Minandang

2 hrs

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

Nilo S. Katada, ARD, RD, Sittie Camalia Minandang

30 minutes

Conduct assessment of farm through Hygiene Inspection and Disease Surveillance; collect fish sample (s)

Sittie Camalia Minandang

6 hrs to 1 day

8

Sample preparation and transmittal letter

Sittie Camalia Minandang

9

Regional Office forward prepared sample(s) and pertinent documents to BFAR Central Office by air courier

Sittie Camalia Minandang

4

5

6

Confirm the schedule of assessment

7

Allow the inspection team to conduct on-site farm assessment on water parameter and fish sample collection of fish

Receive and review then, coordinate the concern PFOs for the schedule of Farm Inspection by phone Accept schedule date of farm assessment/inspection by the Regional Fish Health Officers with the knowledge of the ARD, RD and FRMD Chief

None

Provincial PFOs

Hygiene inspection report; Request for laboratory analysis (RLA) form

Client’s Farm

1 hr

None

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

1 hr

Request for laboratory analysis

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City


10

Conduct laboratory analysis/prepare results/certificate of registration

BFAR Central Office Laboratory analyst

11

Transmission of the laboratory result from the BFAR Central Office to the Regional Office

COFHMQAL Staff

12

Receive and record laboratory results; Again prepare Farm Registration Application; assign registration member and attached all the needed supporting papers, then finally endorse to BFAR-CO Director for approval of the Farm Certification

Sittie Camalia Minandang, RD or ARD

13

Transmit of the documents to the BFAR Central Office

14

Approval of certificate of farm registration

Dir. Asis G. Perez

Transmission of approved farm certificate

BFAR-CO Staff

15

10 working days

None

BFAR-CO, FHMQAS860 Arcadia Bldg., Quezon City

3 hrs

None

3/F PCA Annex Bldg., Elliptical Road, Diliman, Quezon City

Transmittal sheet, Laboratory result, Certificate of farm Registration Acknowledgement receipt

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

2 days

1 day

Records Section-BFARARMM, ORG Compound, Cotabato City

10 days

BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

rd

1 day

3 Floor PCA Annex Bldg., Elliptical Road, Diliman, Quezon City


16

Receive, record approved farm certificate and forward to ARD Office, then forward to FRMD

Record Staff

17

Prepare transmit approved farm certificate to the concern PFOs

Sittie Camalia Minandang, Nilo S. Katada

18

Inform client of the approved farm certificate and release the farm certificate by the concern PFOs to the individual farmer owners

PFOs concern

1 hr

Provincial PFOs office

Release Farm Certificate

PFOs concern

10 minutes

Provincial PFOs office

19

Claim approved certificate of Farm Registration

3 hrs

Records Section-BFARARMM, ORG Compound, Cotabato City BFAR-ARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

Transaction:

Issuance of Health Certificate for in-country transboundary movement of live shrimp and seaweeds for aquaculture purposes

Clients:

Aquaculture Farmers/Farm Owner

Requirements:


1. Stocks to be transported (shrimps/seaweeds) Schedule:

Mondays to Thursday, 8:00 AM to 5:00 PM Friday 8:00 A.M-10:30 A.M; 2:00 P.M-5:00 P.M

Fees:

(P 50) Refer to Annex of Laboratory charges and fees

Total Processing Time:

28 days, 12 hrs and 55 minutes

Step No.

Client Step

Agency Action

1

Submit sample(s) taken from the stock to be transport BFAR-ARMM Front Desk

Receive the samples and forward it to the FRMD or Fish Laboratory Section

2

3

Fill-up Request Laboratory Analysis Form; Payment of the required fee (s)

Log book the samples; Assigned code number Receive payment/issue Official Receipt

Present official receipt (OR)

Conduct I-Screen for WSSV/TSV analysis (shrimp) Physical Sensor

Person Responsible

Front Desk assigned staff

Sittie Camalia Minandang Gloria Jamiro

Sittie Camalia D. Minandang

Maximum Duration

Forms Required

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

10 minutes

5 minutes

1 hr

Location Office

RLA Form Order of payment

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

Record note book

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City


(Seaweeds)

4

5

Claim Health Certificate

Prepare results/findings and facilitate the approval of Health Certificate by the RD or ARD

Sittie Camalia D. Minandang, RD and ARD

30 minutes

Health Certificate Form

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

Release Health Certificate

Sittie Camalia D. Minandang

5 minutes

Receive in log book

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

Transaction:

Fish Kill Investigation / Disease Surveillance

Clients:

Aquaculture Farmers /Farm Owner/ LGUs

Requirements:

1. Sample(s) (water / fish / shrimp)

Schedule:

Monday to Thursday 8:00 A.M-5:00 P.M Friday 8:00 A.M-10:30 A.M; 2:00 P.M-5:00 P.M

Fees:

Refer to Annex of Laboratory charges and fees (as may be applicable)

Total Processing Time:

1 week (minimum); 3 weeks (maximum)

Step No.

Client Step

Agency Action

Person Responsible

Maximum Duration

Forms Required

Location Office


Immediate inform nearest PFOs personnel on fish kill/disease outbreak

1

2

4

5

Right after on-site survey (fish kill) immediately inform regional office on the data gathered and transmit the samples to the BFAR-ARMM regional office

Provincial personnel conduct on-survey interview, gather and take note data. Collect water sample and fish samples from the area and transmit to BFAR-ARMM Regional Office.

Provincial personnel staff

Receive and take note the information and give initial preventive actioninform ARD or RD about the fish kill outbreak and make plans and action.

RD and ARD Nilo S. Katada Sittie Camalia Minandang

Receive, record in the log book the samples; assign code number and prepare/disinfect all the needed material in the laboratory

Sittie Camalia D. Minandang

Conduct laboratory analysis

Sittie Camalia D. Minandang

2 hrs

None

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

30 minutes/1 hr

None

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

Record notebook

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

1 day

3 days

None

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City


6

7

Claim/receive the results

Prepare results/findings/recomme ndation; Attached transmittal letter to be noted by the FRMD Chief and approved by the RD

Sittie Camalia D. Minandang, Nilo S. Katada RD or ARD

Provincial personnel will release the result to the clients

Provincial personnel

1 hr

30 minutes

None

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

None

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City


Transaction

CHEMICAL AND MICROBIOLOGICAL ANALYTICAL TEST

Clients:

Aquaculturist owner/operators

Requirements:

1. Sample(s) : Water / fish / shrimp Duly accomplishment sample collection form Samples should be properly label OR of the laboratory fees ( if any)

Schedule:

Anyday of the week (24/7)

Fees:

Refer to Annex of Laboratory charges and fees (as may be applicable)

Total Processing Time:

10 days(fish sample), 1 day (water sample) & 3 days (shrimp samples)

Step No.

1

Client Step

Collect and submit samples w/ proper labeled with the assistant of the Fish Health officer (water, fish, shrimp)

Agency Action

Issue and filled up sample collection form

Person Responsible

Maximum Duration

Forms Required

Location Office

Sittie Camalia D. Minandang

30 minutes

Sample collection form

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

10 min

Analysis Request form, Log book

BFAR-ARMM, DAF Compound, ORG Complex, Cotabato City

Fill up Analysis request form

2

weigh, log and assigned priority number

Sittie Camalia D. Minandang


3

Payment of Analysis

conduct laboratory analysis: *Water -Chemical analysis *ShrimpMicrobilogy(WSSV/TSV *

Sittie Camalia D. Minandang and Gloria Jamiro

1 day - 8 days

FHMQAL Office,BFARARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

Fish - Physical Sensory

4

5

Present Official Receipt if any and received in releasing log book

Preparation certification of results and approval by ARD/RD

Sittie Camalia D. Minandang, ARD Musali and RD Keise Usman

Notation and releasing certificate of Analysis

Sittie Camalia D. Minandang, ARD and ARD

FHMQAL Office,BFARARMM Technical Bldg. DAF-ARMM Comp., ORG Complex Cotabato City

30 minutes

30 minutes

Results form: Chemistry(H2O) Microbiology(Shrim p & Fish)

OARD- BFAR-ARMM, Admin. Bldg. DAFARMM Comp. ORG Complex Cotabato City


Prepared by:

Planning, Monitoring and Evaluation Division In collaboration with the Provincial Fishery Officers and Division Heads

Conformed by: JANICE DESAMITO-MUSALI, AL-HADJA OIC - Regional Director


Annexes A. Legal Documents

 A.O. No. 1, Implementing Rules and Regulations ARMM Aquatic and Fisheries Code of 1999 (MMAA No. 86)

 Regional Fisheries Administrative Order No. 050

Rules and Regulations on Commercial Fishing

 Regional Fisheries Administrative Order No. 017

Rules and Regulations Governing the Lease of Public Lands for Fishpond Development

 Memorandum Order No. 080

Guidelines for the Proper Dispatching, Operation and Management of Floating Assets of BFAR-ARMM

 Executive Order No. 16

Creating an inter-Agency Regional Monitoring, Control and Surveillance Team in ARMM


B. Application Forms

Fisheries Inspection and Quarantine Service

 Clearance For Domestic Movement Of Fish And Fisheries Products  Commercial Fishing Vessel/Gear License  Application For Commercial Vessel/Gear License  Gear Registration

Fishing

 Certificate of Clearance

 Application For Fishpond Lease Agreement Fish Health Laboratory

 Request for Laboratory Analysis

 Health Certificate (shrimp, seaweeds)  Aquaculture Farm Registration Form

 Report on Inspections of Aquaculture Farms for Hygiene Production

BFAR CITIZEN CHARTER 2012  

citizen charter

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