INDUS T RY P ER SP ECT I V E S
Fasten Your Seat Belt
Technology Takes the Driver’s Seat in Fleet Safety and Management
The Advent of Cloud Technology Now Has the Right of Way By Tommy Johnson and Mark Walton, Co-founders, Gorilla Safety
echnology applications are everywhere, and with each passing day, we hear about another app that does this, that and the other thing. It’s no surprise that the advent of the cloud has paved the way for improving and simplifying many modern-day tasks. Now, technology and mobile apps are making their entry into the ﬂeet safety and management arena, coming at us with full force. Cloud-computing is now causing this massive paradigm shift throughout the ﬂeet industry, demonstrating the many ways to better prevent crashes and manage vehicles in the event a crash does occur. This has the power to truly alter the safeness of our nation’s roadways. When it comes to combating issues relating to traditional concerns about proper vehicle maintenance and the eﬀect this has on the safety of any type of ﬂeet, not to mention the time consumption involved in this paper-laden process of yesterday, the new apps of today are incomparable. Fleets are now able to reduce workload, increase eﬃciencies and improve overall performance through integrated systems and simpliﬁed processes. These seamless tools, capable of integrating various aspects of vehicle maintenance and crash reporting processes, are rapidly surfacing, and these novel solutions now possess a range of capabilities that have the ability to get vehicles back on the road more quickly and safely.
Technology and mobile apps oﬀer a checks-andbalances system for easily managing ﬂeets. The deployment of electronic methodology is fast and furiously enhancing ﬂeet performance and improving productivity by: • Tracking intricate details relating to accidents, repairs, status and much more • Inﬂuencing CSA scores used to monitor vehicle safety and positively impacting them • Reducing ﬁnes and citations • Preventing mistakes and accidents • Improving overall safety Electronic-based crash intelligence — which provides ﬂeet managers access to real-time, on-site investigation and reporting after a crash — is also reshaping how vehicles are managed and maintained. Applying crash intelligence technology-based protocols allow ﬂeet managers to accurately be informed, in real-time, of the details surrounding a loss and also aﬀord ﬂeets the opportunity to report a crash to their insurance company in minutes. Insurers are quickly able to integrate adjusters to the investigation of a claim, allowing ﬂeets to reduce the total cost of a claim. This intelligence, combined with the use of electronic daily vehicle inspection reports (eDVIRs) that can track repairs, is now enabling trucks to return to the road faster. Some of the most exciting new technologies on the market oﬀer ﬂeets the opportunity to automate antiquated paper processes. Many
ﬂeets still provide drivers a Ziploc bag with a camera and crash summary form to complete at the time of a crash. Fleets also rely on written DVIRs and hope the mechanic not only can read and not lose the DVIR but that he actually repairs the vehicle before it’s placed back in service. Those days are over. The mobile apps available today have the ability to guide users throughout the crash management and repair tracking process in real time, and contain features such as, but not limited to: • Real-time investigation, crash recount and instant data collection on the site of a crash • Uploading of photos and [voice] record testimony of incident via Smartphones on the scene • Delivery of crash reports and alerts in real time • Automatic delivery of crash summary reports to other parties involved, such as attorneys, insurance companies, etc. • eDVIRs that send electronic repair status notiﬁcations and alerts to mechanics, management and support staﬀ • Closed-loop eDVIRs that create work orders between drivers and mechanics; once repaired, they are given back to the driver for conﬁrmation of repair completion in real-time • Roadside DOT inspection that allows drivers to present logs and electronic documents to DOT oﬃcers