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CVE REPORTER
OCTOBER 2013
Village Meeting Minutes
Joint COOCVE Executive Committee and Council of Area Chairs - September 11, 2013 T
he Joint COOCVE Executive Committee and Council of Area Chairs Committee Meeting met in regular session on Wednesday, September 11 at 9:30 a.m. in the Activity Center, Room B. Following are summary minutes unless otherwise indicated: President Parness called the meeting to order announcing we had a quorum. Minutes Since there were no corrections or additions, the minutes of the previous meeting were approved. President’s Report Don Kaplan absent from today’s meeting due to being in the hospital with a virus. Charlie attended the hearing of the ordinance meeting, which affects each condo association within the Village. The discussion of the meeting relates to the approval or denial process of a potential unit owner. There is a 30 day window to respond to all applications received by the association. If an applicant is to be denied, there needs to be a specific reason for the denial for tracking purposes. Charlie stated that his association board has never denied an application based on race, creed, color, ethnicity, etc., which was the implication that was given at the meeting for denying an application. Charlie also stated that it is an insult to the community to be accused of racism. Note: The correct period is 45 days. It is also worth noting that applications received are not sent to the board immediately, therefore, there’s no knowing how long ago the application was received, thus cutting into the timeframe needed to respond. The issue is that most owners are snowbirds, which in turn may pose a problem to getting a response back within the 30 day grace period. This also can be problematic to the owners due to the fact that there is not adequate time to provide a
full background investigation on a potential resident. The board is concerned that when a unit is on the market, realtors are more concerned with getting the unit sold than to follow the proper procedures. As the community is a 55 and over community, the residents would like to ensure that incoming residents satisfy the age requirement. Charlie will follow up and obtain additional information to be discussed at the COOCVE Board Meeting on Tuesday, September 17, 2013. Norman Kaplan stated that there are various workshops available regarding hurricane preparedness given throughout Florida, one specifically in Pompano Beach, Delray Beach and Boca Raton, but there is nothing listed for Century Village. He expressed concern that Century Village should not be left out of the notification for any upcoming workshops by the state or anyone else holding these workshops. Charlie stated that the next seminar is to be held on Wednesday, September 18, 2013 and is set up by the Broward Sheriff’s office. Charlie also stated that there are four seminars scheduled for next year; certification, which is needed by all and is required by law, problems with the Board, material alterations and a fourth seminar (Note: Records Revelations). Election Committee Report – Marjorie Campbell Marjorie stated that Joe Sachs has agreed to chair the committee and will be present the early part of November. The Master Management Board and the Recreation Committee election meeting will take place on December 17, 2013 and the COOCVE Election will take place January 21, 2014. There are several COOCVE positions coming up for election, which include; President, 1st Vice President, 2nd Vice President and 3rd Vice President. Other
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position includes Treasurer, Secretary, Controller, 1st, 2nd and 3rd Sgt.-at-Arms. Master Management will consist of nine positions. The top three candidates with the most votes will be elected for a term of three years, the next three for two years and the following three for one year. The Recreation Committee has five positions open and the top four candidates with the most votes will be elected for a term of two years and the fifth candidate will be elected for one year. Applications for these positions can be obtained at the COOCVE office effective September 11, to be returned with a resume of 100 words or less. There will be a Meet the Candidates meeting on Thursday, December 5, 2013 at 1 p.m. and deadline for filing is November 14 at 3 p.m. Mr. Parness concluded the COOCVE Executive Meeting and turned the meeting over to Ms. Rita Pickar, acting Vice-Chair of the Council of Area Chairs Recreation – Rita Pickar Report for Recreation consists of the following questions and answers. When will the gym be opened? In progress as of this meeting. No completion date set as of yet. The approximate date of completion is within the month of October. Richmond pool, however, is to be opened within six to seven days. Guess Pass Procedures – Who handles the process? Guest passes are handled by Recreation. It was mentioned that a guess pass was given to a Tilford S guest without prior approval by the Association. Revisions to procedures of how guest passes are to be handled is in the making and residents will be educated upon completion. Renovation of the Richmond Pool was done beautifully, however, the restroom floor needs upgrading. It was advised that the floor will not be done until renovation of the pool house is completed. The issue will be looked into and problem will be resolved. Nancy Giordano advised the group that access to the elevators while residents are in shorts when exiting the bus is now permitted within any floor other than the Party Room and theatre within season, whereas it was not done previously. Everyone was reminded of the pool party to be
held on September 17. The fee is $5 and refreshments will be served. Master Management – Marcel Korman Mr. Korman is the new Executive Director and has been in the position for approximately one month. Mr. Korman initiated the execution of the new Customer Service tracking initiative. This new procedure will start tracking any work orders received within Master Management. Any orders received via telephone, complaints and/or suggestions will be handled immediately. Mr. Korman is very optimistic of this new system based on the statistics of last month’s result, which included 46 work orders received and resolved within an average of 2.8 days, as most of the orders received were related to the irrigation project, road repair and safety issues. Mr. Korman advised the members of the following ways work order requests can be placed; telephone, work order form obtained from the office and via email at customerservice@cvedb.com. Sylvia from Tilford T requested status on the bus bids. Marcel advised that there are currently several qualified contractors being evaluated for this service. Current contract expire end of this calendar year. Joe Rubino requested update regarding the Comcast number that is posted incorrectly in the Reporter system. He stated that his request to have the number changed was brought up in past meetings with no change occurring. Donna Capobianco stated that the Reporter has not been published for the past three months. However, Betty (Reporter editor) has the correct information and will update the system prior to the posting of the next publication. Seacrest - Steve Kittredge stated that preparations for Budget forecasts for next year Association Annual meetings is going well and is in the process of being finalized. The issue of the four story’s standpipe projects is well underway and the city/county is satisfied with the progress. Another question was regarding the lights on the catwalks that automatically turn on at 3 p.m. and does not turn off until the following afternoon. Denis advised that the lights are operated on photo cells, which was changed three times. The issue may be a location issue. Denis thinks it might be an environmental
issue and will follow up. Areas: Berkshire - Question was asked as to who is cleaning the shelters at the bus stop? As there was no answer forthcoming, it was assumed that there is not a specific department maintaining the shelters. The following question was asked; – Is approval needed to install WiFi to the building? WiFi can be installed if there’s no objection from the building. Tilford – Sylvia questioned whether or not she has the right to place signs on vehicles driving past the 15 MPH signs that are posted on her block. It was suggested that she follow up with her security office for assistance. Denis advised Sylvia that the policy is for all security personnel to follow the speed limit. If a driver is not abiding by the law, it is acceptable to write down any information seen on the vehicle and submit it to Denis for further action. New Business No new business to report Open Microphone Dan Glickman stated that the bus shelters are maintained by Master Management, therefore, if there’s a request regarding upkeep, said request is to be sent to the Customer Service email address at customerservice@ cvedb.com. Dan also brought up the speeding issue. If the speed is in regard to an emergency, 911 should be notified. However, if it is related to any other issue or complaint it should be sent to Customer Service to resolve. Dan stressed the point that since Master Management is to be the focal point of contact for any issues related to customer service, then that is what the residents should do; follow the proper steps by submitting a work order to customerservice@cvedb.com. Donna Capobianco gave thanks to the community for following the procedure of using the customer service system and encourages everyone to continue to do so going forward. A motion to adjourn was made at 10:35 a.m. Submitted by Mona Laventure, scribe and Charles Parness.