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CVE REPORTER
JULY 2009
Condo News Recreation’s Most Commonly Asked Questions By EVA RACHESKY Administration/Cen-Deer Communities Office What is Direct Debit / ACH and how does it work? Residents who sign up for Direct Debit (also referred to as ACH) have authorized Cen-Deer Communities to draw the monthly payment from their checking account each month – freeing the resident of the need to keep track of payment dates, amounts and the need to mail the payment each month. Payments appear on the Resident’s bank statement as Century Village ACH. Staff Office How do we find out what activities and clubs are available for CVE residents? The Staff Office will provide information about activities and clubs to residents who contact us in person and/or via telephone. There are numerous flyers available in the Information/ Staff office covering a wide variety of activities and events. In addition, each issue of the CVE Reporter provides a list of all CVE clubs. How are emergencies handled in the Clubhouse? If you or a friend are in the Clubhouse and require assistance you should notify
Security or the Staff Office immediately. Office Staff will immediately come to you with an Incident Report; you must have IDs ready. It is important that Security and Office Staff be aware of the situation in order to coordinate the proper response to each incident, including summoning emergency personnel if needed. ID Department I need a new ID but I work. Does the ID office have any evening hours? To accommodate residents who work during the day, the I.D. Office is open extended hours on Wednesdays from 5:00 pm to 7:00 pm for revalidation, gate passes, guest passes and companion passes only. All other business must be conducted Monday thru Friday during normal business hours. Whenever there is a need to cancel the Wednesday evening hours a notice will be posted at the ID office. Theater Do you have captioned movies for the hearing impaired? We are happy to report that if a film has close captioning available, we will present the first viewing of the film with
In Remembrance By GLORIA OLMSTEAD
John Theodore Kowalchuk John Theodore Kowalchuk passed away June 8, 2009. He was born June 8, 1919 in Brooklyn, NY to Sofie and Theodore. He is survived by his loving wife Laurie, son Thomas John, daughterin-law Sharon, and his grandchildren, T. Jay and Julie (Nikkie). John and Laurie spent many of their 61 years of marriage in Queens Village, NY and retired to Deerfield Beach, Fl in 1986. John was a linotype operator by trade, and when he retired to Century Village he volunteered and enjoyed working at the Reporter, where he worked for a long time. Because of John’s knowledge of printing, Irving Barr, Editor at that time, made him an Assistant Editor in the Advertising Department. Each month,
when the paper had to be printed, John, along with others, went to the printer to make sure all ads, editorial and makeup of the paper were in. He was also in charge of the distribution of the paper. John served our country as an Army Staff Sergeant in WWII. His memorial service will be held at Calverton National Cemetery, June 30, 2009.
the captioning for our hearing impaired residents. Please note that, since the scheduling varies, this could be either a matinee or an evening presentation of the film. Athletic Department What is the proper footwear for the exercise and equipment area? It is very important that appropriate shoes be worn when doing any kind of exercise. Appropriate footwear would be TENNIS / ATHLETIC SHOES with lace up or Velcro fastenings – residents should NOT be wearing flip-flops, high heels, sandals, sneakers without backs or any other type of street shoe or boot. Shoes should be in good condition (i.e. the shoe tread should not be worn/slick). Recreation Maintenance I have noticed a lot of maintenance activity in the Clubhouse and at some of the pools this summer. What is going on? Our goal in maintaining the recreation facilities in Century Village East is to try to inconvenience as few residents as possible. For that reason, we try whenever possible to schedule large maintenance jobs for the
“lighter” months in the off season. When there are fewer residents about, we do the larger, more disruptive jobs. Class Office How are refunds for classes issued? Refunds are only given under two circumstances: 1. The Class Office cancels the class due to lack of registration or illness of the instructor. 2. A student has a medical reason for not being able to attend the class. Refunds will not be issued if you take a class and decide you don’t like it. If you are requesting a refund for the reasons stated above, you must make your request by the second class of the session. The refund process begins during the third week of classes. The Class Office will call those students due a refund, once the funds are available for pickup. This is usually around the fifth week of classes. Evening/Weekend Staff Office How late are the Staff Office and the Clubhouse open? The Evening Staff covers the Staff Office and Clubhouse activities scheduled weekdays
from 5pm to 11pm and on the weekends from 9am to 11pm. The indoor pool, locker rooms and exercise rooms are closed at 9pm to enable cleaning staff to restore the rooms to order before the building closes for the evening. Residents will generally have access to most other areas of the Clubhouse until approximately 10:3010:45pm, when the Security staff starts to check on the rooms and lock them up for the overnight hours. Ticket Office I don’t come into the Clubhouse very often. Can I obtain information about theater activities, show changes, etc. through my computer? Many of our residents have provided the Ticket Office with their email address. If you can’t pickup the “Clubhouse Happenings”, just stop by or call the Ticket Office and provide them with your email address. That way you won’t be the last to know about shows, movies, or dances! Regular announcements and a copy of the monthly “Happenings” will be available for you to review via your email. Also the information is presented on our website www. centuryvillagetheater.com.