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Dean’s Report 2008-2010

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the Indicator® Magazine Editor-in-chief

Kathleen Drake I want to share our very best news first: During the course of putting this issue of the INDICATOR together, Mihaylo College’s full-time MBA program received approval from the California State University Chancellor’s office. Therefore, I’m extraordinarily pleased to announce that we are recruiting the inaugural class of full-time MBA students. Many people – staff, faculty, students and members of the business community – came together to create this program, and I extend sincere thanks to all for their dedication, innovation and tireless work. One of the components to our full-time MBA course of study is our steadfast commitment to a global education, a theme that is woven into all aspects of our undergraduate and graduate curriculum. This issue, which serves as our biennial Dean’s Report, explores the specific ways in which we offer a global education within a region – Southern California – that truly reflects the international nature of our ever-changing business world. This issue also surveys noteworthy faculty, students, alumni and donors and their significant achievements over the last two years: Alumnus and actor Kevin Costner ’78 has created and implemented a much-discussed centrifuge separating oil from water; student Taryn Moore ’11 has found her professional “home” in China; and Information Systems and Decision Sciences Professor Ofir Turel plumbs the zeitgeist with an insightful study on mobile e-mail addiction. Within these pages are many stories proving that a solid business education can take you just about anywhere you want to go – both physically and intellectually. Mihaylo College, with our hands-on, innovative and globally focused curriculum and programs, is truly the very best learning laboratory for future business leaders.

Executive Editor

Laurie McLaughlin Contributing Writers

Pam McLaren Laurie McLaughlin Geri Silveira Graphic Design

Brenda Buffalin, Bb’s Creative Photography

Greg Anderson Jeanine Hill Photography Mark Samala Mihaylo College

Dean

Anil Puri apuri@fullerton.edu

Associate Deans

Terry Grant, Academic Programs and Faculty Development tgrant@fullerton.edu

Kim Tarantino, Administration ktarantino@fullerton.edu

Assistant Deans

Robert Miyake, Academic Services rmiyake@fullerton.edu

Emeline Yong, Student Affairs eyong@fullerton.edu

Senior Director, Development

Michele Cesca

mcesca@fullerton.edu

Executive Director, Alumni Relations

Dianna Fisher

dfisher@fullerton.edu

Anil Puri, Dean Mihaylo College of Business and Economics California State University, Fullerton

Marketing Specialist

Kathleen Drake

kdrake@fullerton.edu Mihaylo College of Business and Economics Steven G. Mihaylo Hall, Suite 3100 California State University, Fullerton P.O. Box 6848 Fullerton, CA 92834-6848 Phone: 657-278-4652 E-mail: mcbe@fullerton.edu Web: business.fullerton.edu

Cert no. SCS-COC-001182

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In the Classroom … ………………………………………………………………… 2 This fall, Mihaylo College will offer an innovative full-time MBA; student programs and clubs prepare students for their careers.

Mihaylo College: A Learning Laboratory for International Business Education … ……………………………………………………………… 8 Mihaylo College’s emphasis on global education is an integral and intentional theme across its curriculum and programs.

Attracting Leading Faculty ………………………………………………………… 14 Faculty members showcase their research and motivation for teaching the next generation of business leaders.

Alumni Making a Difference … …………………………………………………… 20 Meet cinema star Kevin Costner ’78, business and community leader Fran Inman ’76, ’81 and Alex Lopez ‘04, a rising business star.

Mihaylo Business Network ………………………………………………………… 24 Be a part of the company we keep – the Mihaylo College community benefits from robust relationships with experts in their fields.

Centers of Excellence … …………………………………………………………… 27 The Center for Economic Education teaches financial literacy.

Giving Back …………………………………………………………………………… 28 Both individuals and organizations generously support Mihaylo College.

On the cover: Taryn Moore ’11, Alex Lopez ’04 and White Nelson Professor of Accounting Vivek Mande exemplify Mihaylo College’s global focus in business education.

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MBA Program Has Shaped Southern California’s Business Leadership

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his fall, Mihaylo College will offer one of the most intimate educational experiences available at the graduate level: The Cal State University Chancellor’s office has approved the college’s proposal for a new full-time MBA program. “There are plenty of choices for a full-time MBA program in the marketplace, so we chose to develop ours differently,” says Van Muse, director of Mihaylo’s MBA Programs. “Our program addresses the criticisms industry has leveled against other MBA programs for decades. The Mihaylo full-time program directly answers these concerns with an MBA providing development of specific leadership, interpersonal and business-acumen skills along with world-class, in-depth functional knowledge.” The full-time MBA program offers a unique curriculum structure balancing inclassroom instruction with hands-on workshops, coaching, mentorships from business leaders, international travel and immersion, and opportunities to earn additional certification in key business areas. “The new full-time program allows us to continue to expand the diversity of the student body within our graduate programs,” says Deanna Shoop, associate director of Mihaylo’s MBA programs, admissions and recruitment. “We will continue to build

Graduate Degree Programs And Concentrations

Deanna Shoop, associate director of Mihaylo’s MBA programs, admissions and recruitment

M.B.A.

Graduate Student Profile Multi-race 1%

Black 3% Hispanic 6%

International 29% Asian 29%

Unknown 10% Anglo 22%

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Concentrations in:

Accounting Business Intelligence* Economics Entrepreneurship Finance Information Systems International Business Management Management Science Marketing Risk Management and Insurance* M.A. Economics M.S. Accountancy M.S. Information Systems M.S. Information Technology (online) M.S. Taxation *These programs are new between 2008 and 2010.


in upon our outreach efforts by bringing in quality applicants from a variety of industries and backgrounds.” Mihaylo’s popular and well-established part-time MBA program – created in 1962 – boasts thousands of alumni who have studied within the 12 various concentrations offered by the program. The competitive nature of the college’s MBA admissions process ensures a high standard of scholarship among the candidates and provides these students with exceptional classmates who also make up a solid network of professional colleagues as their careers grow. In the last several years, Mihaylo College has invested in programs designed to help prospective MBA students choose the course of study that best fits their career goals. “A student’s path to career success starts the day he or she makes the decision to enroll in an MBA program. It should not be something one begins thinking about at graduation,” says Kate Guerrero, associate director of career management for Mihaylo’s MBA Programs. “My goal is to keep our students focused on building their career path from their first day at Mihaylo.” The newly established Mihaylo MBA Career Management Center is an extraordinarily useful resource for graduates and provides workshops and seminars, career fairs, networking opportunities, internships and personalized employment assistance. “For example, we provide guidance in creating successful résumés, help in creating a target list of companies for employment, and facilitate networking opportunities for students to interact with potential

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employers,” says Guerrero. Being the largest business school in the state provides MBA graduates with a distinct advantage: A vast and powerful alumni community. Says Muse: “The size and reach of the Mihaylo alumni base in Southern California is unparalleled by any program in the region.”

Kate Guerrero, associate director of Mihaylo’s MBA programs, career management

Graduate Program Enrollment Enrollment 1,000 800 605

600

650

687

771

782

400 200 0 Year 2005-06 2006-07 2007-08 2008-09 2009-10

Male Female 57%

43%

Average Age: 31 Average GMAT Score 2008 533

2009 566

2010 585

Average years of experience for the part-time program: 3 1/2 years Average years of experience for the FEMBA/Working Professionals program: 7 years Dean’s Report 2008-2010

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Business Honors Students: ‘It’s an honor to teach them’

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n outstanding high school scholar, David Peterson ’13 wanted his college courses to be challenging. Another high-achiever, Lizbeth Martinez ’13, was looking for small classes and close interaction with her professors. And Briana Vu ’13, who was inspired by her father, was determined to get the best business education possible. All of these young adults are a part of a select group of students enrolled in Mihaylo College’s Business Honors Program. To qualify for the program, students must not only excel academically, but also demonstrate leadership, community service and/or creativity in their educational pursuits. Once accepted, they must meet Cal State Fullerton’s high academic standards to stay in the program. So, it’s no surprise these students do well. “Business Honors students are highly motivated and welcome academic challenges,” says Mabel Kung, professor of Information Systems. “They easily compete with students from anywhere in the world.” Classes are small and in-depth, and the opportunity to network with top business leaders and future employers are plentiful.

“This select group of high-achievers has outstanding opportunities for academic success,” says Allen Broyles, director of the Business Honors Program. “It’s an honor to teach them.” As expected, the graduates of the program make good use of their Mihaylo educations. “The honors program at Cal State Fullerton prepared me for my first big job,” says Aaron Tofani ’06. “It also helped me get into a top graduate program. It was a great experience.” Mihaylo College Departments Accounting Economics Finance Information Systems & Decision Sciences Management Marketing/Business Communication

Undergraduate Degree Programs and Concentrations B.A. Business Administration

Undergraduate Student Profile American Indian 1% Multi-race 1% Black 2% International 6% Hispanic 20%

Unknown 10%

Concentrations in: Accounting Joint Accounting and Finance Joint Accounting and Information Systems* Business Economics Entertainment & Tourism Management Entrepreneurship Finance Information Systems Management Management Science Marketing Risk Management and Insurance*

B.A. Economics B.A. International Business Anglo 28%

Asian 32%

Male

Female

57%

43%

Average Age: 23 4

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Concentrations in: Chinese French German Japanese Portuguese Spanish

Minors in: Business Administration, Economics, Entrepreneurship, Information Systems *These programs are new between 2008 and 2010.


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“The program has totally exceeded my expectations. The courses delve deeper into the subject matter, and my professors are excellent. The Business Honors Program is the reason I came to Cal State Fullerton, and it’s the reason I’ll stay.” — David Peterson ’13 business administration/marketing “We get involved in the business world right away. We have networking events, guest speakers and a lot of contact with business professionals.” — Briana Vu ’13 business administration/accounting and finance “I chose the Business Honors Program because it gave me the opportunity to interact more closely with my professors. I also knew that Mihaylo College had an excellent reputation.” — Lizbeth Martinez ’13 business administration/marketing

Bachelor of Arts in Business Administration Degrees Awarded by Concentration Accounting Business Administration Business Economics Entertainment & Tourism Management* Entrepreneurship Finance Information Systems Management Marketing

Business honors students and alumnus, from left, Briana Vu ’13, Aaron Tofani ’06 and Lizbeth Martinez

2005-06 2006-07 2007-08 2008-09 2009-10 316 326 318 361 413 5 9 9 1 12 17

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22

15

17

Undergraduate Program Enrollment

0

0

0

39

55

10,000

Enrollment

8,000

35 475 111

47 515 73

58 471 60

67 526 66

68 464 55

6,000

200 246

255 256

275 259

262 294

293 266

2,000

* New program begun in 2008

7,424

7,498

7,734

7,824

8,054

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Year 2005-06 2006-07 2007-08 2008-09 2009-10

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Membership has its Privileges Student-run organizations, like the Accounting Society and Beta Alpha Psi, create and host events for superior career development.

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ore than 450 people attended the Meet the Firms event hosted by the Mihaylo College student Accounting Society and Beta Alpha Psi (honorary organization for financial information students and professionals) to connect future graduates with the Big-4, mid-tier, regional and local CPA firms as well as governmental agencies. The two student associations also hosted 20 industry professionals to conduct more than 160 mock interviews in order to help students prepare themselves for successful entry into the job market. These are just a few examples of the successful events and workshops that Mihaylo College’s many student clubs host and conduct each year in order to augment their résumés, extend their professional networks and fine-tune a career strategy.

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“Accounting Society and Beta Alpha Psi provide their members with the tools necessary to choose a career path, meet with top-ranking firms, get the interview and land the job while creating lasting relationships with their peers,” says Brenden Gaglia, Beta Alpha Psi president and an accounting and finance major graduating in 2011. Like many of the other Mihaylo student organizations, activities planned by the Accounting Society (410 members) and Beta Alpha Psi (60 members) are not limited to selfimprovement. “Last semester, our members donated their time with more than 400 cumulative community service hours in addition to more than 260 tutoring hours for the Mihaylo College Tutoring Center,” says Richard Tsu, Accounting Society president and an accounting major graduating in 2011. “We participated in six community


in service events, including the OC Heart Walk, the Moss Adams Race for the Cure, a CSUF Children’s Center event and the OC Food Bank.” “Being active in student clubs enhances students’ leadership abilities, and the members and officers of these clubs ‘help themselves’ to become more effective leaders,” says Mohsen Sharifi, emeritus professor of accounting and former advisor to each club. “They are so active because that is what the accounting profession expects from them, and their activities are an extension of what goes on in the profession.” Rounding out the activities of these two groups are career development workshops focusing on interviewing, networking, résumé-writing and dining etiquette; twicea-week professional networking meetings; professional firm office tours in Orange County and Los Angeles; a golf tournament hosting students and professionals; and a bi-annual awards banquet. “We also mix in some social events like intramural basketball, a Halloween party and go-cart racing,” says Gaglia. “More than 160 people attended a new-member event with alumni, which turned out to be a great networking opportunity as well.”

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Mihaylo College Student Clubs Accounting Society American Marketing Association Association of Information Technology Professionals Behind the Scenes (entertainment and tourism management) Beta Alpha Psi (honorary organization for financial information students) Business Honors Society Business Peer Mentoring Institute Delta Sigma Pi (professional business fraternity) Economics Association Entrepreneur Society Epsilon Nu Tau (entrepreneurship fraternity) Finance Association Future Business Leaders of America – Phi Beta Lambda Gamma Iota Sigma (risk management/insurance/ actuarial fraternity) Key Executive Club (management consulting) Latino Business Student Association MBA Association Pi Sigma Epsilon (professional fraternity – sales, management and marketing) Real Estate Association Society for Advancement of Management Student Managed Investment Fund

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A Learning Laboratory For International Business Education Mihaylo College’s emphasis on global education is an integral and intentional theme across its curriculum and programs.

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n the first day of class, Management Professor David Leibsohn routinely asks his students to take a few minutes to meet another student and then introduce that person to the class. “It’s not unusual for the majority – even 20 of 30 students – to be foreign born, and often the American-born students speak more than one language,” says Leibsohn. Like many Mihaylo College professors, he is particularly impressed with the business school’s diversity – nearly 70 percent of students identify themselves with a nationality in addition to or other than American. The strong multi-cultural makeup of the college’s students and faculty are a reflection of the realities of modern commerce: “Business today is truly global, whether in Orange County or the nation,” says Mihaylo College Dean Anil Puri. “And a business education must prepare students to be successful leaders in this new world. “With that goal in mind, the college delivers an education that has an international emphasis throughout the curriculum.” Leibsohn agrees: “It used to be about learning how to operate differently if you were traveling to

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another country. Today, students must be equipped to operate in a climate where business is not confined to a specific country but rather spans multiple countries at once.” Set in the heart of one of the nation’s most acclaimed and diverse international business communities, the


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‘It used to be about learning how to operate differently if you were traveling to another country. Today, students must be equipped to operate in a climate where business is not confined to a specific country.’

symbiotic relationship between Mihaylo College and Southern California is one of Cal State Fullerton’s true success stories. A ready corps of business leaders consistently provides Mihaylo College with mentorships, internships, lectures and seminars both in the classroom and out in the field. In return, Mihaylo provides the region’s corporations – many of which are multinational – small businesses, non-profit organizations and governments with an exceptional work force equipped with the knowledge, tools and experience to lead in the region’s well-recognized global marketplace. “The mission of Mihaylo is one of always applying the theories and knowledge both within the present economic environment and for the future,” says Van Muse, director of Mihaylo’s MBA Programs. “Of our more than 50,000 Mihaylo College alumni, the majority live and work in Southern California, and the balance live and work across the nation and world. “Combined with the unique ‘learning laboratory’ that is our region, the Mihaylo connection provides our students and graduates with a ‘Titan army’ as they develop themselves and succeed in one of the most diverse and economically powerful areas in the world.”

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Mihaylo College’s B.A. in International Business is Tailor-made for Career Opportunities In Southern California and Abroad

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ith exceptional exposure to a world of different cultures and business practices, Southern California’s geographic location and demographic makeup provides a ready international learning lab for Mihaylo College students. Established 26 years ago, the college’s Bachelor of Arts degree in International Business has become one of the leading programs of its kind with a strong and diverse curriculum catering to the educational and experiential needs and demands of students who are pursuing globally oriented careers both in Southern California and abroad. “The students who are attracted to this degree come from families with at least one parent involved in international business professionally. They are often foreignborn, have traveled or studied internationally, and many are heritage speakers,” says Irene Lange, coordinator of the International Business degree. “They know that every business organization is directly or indirectly affected by international events, so it is prudent to study how global trends affect the business practice.” One of the distinctive characteristics within the International Business degree is a foreign language requirement: Students must have an intermediate-level proficiency and one year of study of the business language in their chosen language. The program offers concentrations in Chinese, French, German, Japanese, Portuguese and

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Spanish. Within their course of study, students also develop a strong understanding of the various cultural contexts that influence business, the major industries and services within the countries using their target language, a thorough study of the theories of international trade, international economic concerns, and the unique challenges and opportunities for multinational companies. “The degree not only adds a strong cultural component to the study of global business but also has a unique requirement of an internship,” says Lange. “The internship provides a practical component to the study of business and the use of the language in a professional setting.” There are more than 600 students currently majoring in International Business at Mihaylo, with alumni – in careers such as banking, insurance, import/export, multimedia, U.S. and foreign government agencies, etc. – numbering in the thousands. “I earned a degree in International Business with an emphasis in Spanish, and I then had an internship at the U.S. Department of Commerce, which led me to opening my own international business,” says Cesar Arellanes ’02. “I am now the director for the Long Beach Center for International Trade Development and the Long Beach International Trade Office. I work daily with Southern California ports and local small business owners looking for opportunities to expand their sales in the global marketplace.”


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Foreign Travel Opens the World to Students

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s in years past, 2011 will be a memorable summer for Mihaylo students who seek to better understand global businesses first hand with the college’s well-established short-term international travel programs. For condensed, intensive journeys, the Business European Study Tours (BEST) program offers study and travel to four European countries with tours of Porsche, FedEx and Mercedes facilities. A separate program takes students to Heidelberg, where they are hosted on a German university campus and explore the country – with exposure to both government and enterprise – as well as trips to neighboring nations. Heading to the opposite side of the globe, students will again travel to three major cities in China and attend lectures, embark on field trips and earn academic credit while learning about Chinese business practices. “We have been very successful this year, with more than 50 students participating in these trips, which is in part due to using social media to promote our summer study abroad programs,” says Katrin R. Harich, director of Mihaylo’s Center for International Business. Of course, the California State University system has an expansive program for long-term student exchanges, and Mihaylo students study at business schools in nations including Finland, France, Germany, Japan and Mexico.

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Taryn Moore ’11 Heads East – to the Far East “

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hose of us who are seeing China now are witnessing a critical time in the country’s history as it grows to become a significant player in the global sphere,” says Taryn Moore ’11. “It also has such an impressive and rich history; no picture of the Great Wall really does it justice.” Before Moore graduates this spring with a bachelor’s degree in international business, she will finish her Business Honors thesis in which she’s studying how the economy impacts higher education systems in China and the United States. She will then travel to China and serve as a teaching assistant for American students studying Chinese at Shanghai International Studies University, a program she completed herself last year. In the fall, she plans to begin either a graduate program or teach at a Chinese university. “I hope to be there for at least two or three years, so I expect I’ll finish my first master’s degree there eventually.” Moore is no stranger to China and spent six weeks last summer in Shanghai, where she conducted some of the research for her thesis. “I also found part-time work as a private English tutor and traveled quite a bit on the weekends,” she adds. She also visited China in 2008 and other Asian nations in 2009. “I saw big cities, the countryside, the desert and everything in between. My main goal was to get a sense of the country, culture and people,” she says of her inaugural trip in 2008. “I had just begun studying the language, and I wanted to make sure it was a country that I loved before I committed myself to a future there. “I was in Beijing during the Olympics and in Shanghai during the World Expo, which only added to the existing sense of overwhelming change in China,” says Moore. “I think the “China will be a wholly different place in 10, 25 or relationship between the United 50 years,” says Taryn Moore ’11, standing center with States and China will become Chinese classmates in People’s Square in Shanghai. increasingly important in the Moore is an international business major who plans to future, and I hope to play a begin her career in China this summer. role in that exchange.” Dean’s Report 2008-2010

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Mihaylo Creates E-commerce Curriculum For Vietnamese University

Based on Mihaylo’s own program, information systems and decision sciences professors created an e-commerce curriculum for Foreign Trade University in Vietnam. Mihaylo professors heading up the project include Ofir Turel, at left in both photos, Pawel Kalczynski, at right in both photos, and Bhushan Kapoor, ISDS department chair, standing center at right.

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utside Bhushan Kapoor’s faculty office there is a display of photos and mementos from Vietnam. While that display, he says, has pleased many of his Vietnamese students – perhaps a nice homage to their home country – it’s also a small testament to a very large and impressive venture for Mihaylo College: a new bachelor’s degree program in e-commerce at the Foreign Trade University in Hanoi, created by Mihaylo faculty. “E-commerce is a fast-growing discipline, and Vietnam wants to be a part of it,” says Pawel Kalczynski, professor of information systems and decision sciences, who was one of three professors who created the curriculum and traveled to Hanoi to implement it, including Kapoor and Ofir Turel, also

both ISDS professors. “The program was designed based on our own Information Systems curriculum,” adds Kalczynski. “We used the best practices and the best techniques applied by our own faculty members.” Competing against many of the most well-known universities around the globe (including institutions in Europe, India and Australia), Mihaylo College was selected for the World Bank-funded program. “To the best of our knowledge, this is the first e-commerce program of its kind in Vietnam,” says Kalczynski. “They will be able to train specialists in the field without sending them to a foreign country.”

Mihaylo College’s Center for International Business Creating a central hub for Mihaylo College’s many international programs, the Center for International Business provides support and resources for students and faculty – both those who travel abroad to study and teach as well as those who come to Mihaylo College from other nations. The center also aids the college’s faculty members in the creation and dissemination of research and teaching materials on international topics.

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Through internships and outreach activities, the center supports the B.A. in International Business, and it provides assistance for students in recruitment, placement, program development and program assessment. The center’s director is Katrin R. Harich, and Bruce Xiao is the associate director.


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Faculty Exchanges Enhance Business Education Locally and Globally Mihaylo Professors Travel to China Seven Mihaylo College faculty members were selected to travel to China as part of the college’s inaugural China Bridge program, conducted by Mihaylo’s Center for Insurance Studies and Center for International Business. During the 2010 trip, the group participated in a lecture from a leading economist at Beijing Jiaotong University on the challenges and opportunities of the Chinese economy. The Mihaylo faculty taught at Tianjin University of Finance and Economics on topics in their respective fields and participated in panel discussions with Chinese colleagues. At Shanghai University of Finance and Economics, they exchanged innovative ideas in teaching and research with host faculty.

Mihaylo faculty taught classes at a Chinese university as part of the China Bridge program.

Foreign Faculty Come to Mihaylo for Training Mihaylo College has trained several groups of faculty members from different universities in China, including Tianjin University of Finance and Economics, Shanghai University of Finance and Economics and Jiangxi University of Finance and Economics, as part of Mihaylo College’s Business Education Leadership program. “The faculty members from these universities typically spend six months at Mihaylo College for English language training and training in their respective disciplines,” says Katrin R. Harich, director of Mihaylo’s Center for International Business, which manages all facets of these faculty development programs, including housing, instruction in English and business, field trips and graduation in conjunction with Mihaylo’s Center for Insurance Studies. The international faculty members learn how to communicate with students in the classroom, make effective presentations and develop their curriculum, says Weili Lu, director of the Center for Insurance Studies. “This will not only benefit their teaching and their students, but it will also enhance Mihaylo College’s reputation among Chinese students.” The program has trained nearly 100 faculty in the last five years. “Assuming each of them will teach more than 200 students each year, we can imagine there will be a large impact generated by this program in the next 10 years,” adds Lu.

Chinese faculty members receive training in their respective fields during six-month visits to Mihaylo College.

“We are proud that our Chinese counterparts pick our college to have their faculty members trained,” says Harich. “This certainly speaks to the reputation that we enjoy and to the quality of our programs, faculty and administrators.”

Visiting International Scholars Work to Publish Research As part of Mihaylo College’s Global Rising Research Star Program, Dean Anil Puri invited seven scholars from China, Japan and Russia to partner with Mihaylo professors in finance, insurance management and economics. They conducted academic research, much of which has already been submitted for publication in English-language academic journals. “Our professors guide the visitors on research topics, reading literature and our own research methods. But, this

program is also very important to our professors because our faculty can do unique research with the visiting scholars with high quantitative skills,” says Weili Lu, director of Mihaylo’s Center for Insurance Studies. “Some of the visitors brought unique data developed in their own country, and others specialized in unique fields such as nuclear insurance. Even after they returned to their home countries, they still provide research assistance to our faculty.” Dean’s Dean’sReport Report 2008-2010 2008-2010

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Is Mobile E-mail Addiction Overlooked? Studying the prevalence of mobile e-mail addiction and associated possible implications for organizations

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By Ofir Turel and Alexander Serenko


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Recently, Ofir Turel, a Mihaylo College professor of information systems and decision sciences, published an article about his research on mobile e-mail addiction – an area of interest not only to his academic colleagues but also to all of us who are seemingly tethered to our mobile devices. We share with you an excerpt of this article, which appeared in the May 2010 issue of Communications of the ACM, co-authored by Alexander Serenko, associate professor of MIS at Lakehead University in Ontario, Canada.

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e reacts promptly to every sound from his BlackBerry. He checks his BlackBerry continuously, can’t even think of missing a single message, and responds aggressively if you distract him. His family, friends and the entire world cease to exist when an e-mail message arrives. Sound familiar? We know a person like this. Do you? Over the past several years, tens of millions of users have acquired BlackBerry, iPhone or other devices supporting e-mail applications. In many cases, users received these devices from their organizations. On the one hand, mobile e-mail helps employees connect with their organizations and increase productivity, and benefits resulting from mobile e-mail usage are unarguable. On the other hand, some individuals may become addicted to mobile e-mail. Certainly, anecdotal evidence supports the existence of mobile e-mail addiction; for example, the term “crackberry” was coined for describing the addictive nature of such technologies. Mobile e-mail addiction is a form of non-substance addiction that involves excessive interaction with both a mobile technology (mobile device) and the content (electronic communication) under conditions of psychological dependency. The ubiquitous nature of the mobile e-mail technologies can facilitate and augment excessive e-mail preoccupation. Mobile e-mail addiction may be manifested through many symptoms. The activity dominates his or her thoughts and behaviors, offers a thrill or relief, and it is difficult to control or quit the behavior. Some users may react negatively when others interrupt their e-mail tasks but later feel ashamed about their over-use of mobile e-mail. Family relationships may be affected when they neglect family and home duties. And, mobile e-mail can become a “mental safe haven” for escaping from daily realities and avoiding other more mundane tasks. There are two conflicting points of view on the addictive nature of contemporary technologies. The proponents of this so-called addiction suggest that some users could demonstrate problematic usage behaviors that may be considered pathological and require treatment – hence technology addiction is a psychiatric disorder that merits research, legislation and formalization.

The opponents of the technology addiction concept argue that the aforementioned claims are unwarranted, that problematic use of technology exists only in very narrow contexts, such as gambling and e-mailing, and that technology overuse is a result of other pre-existing mental disorders (such as reduced impulse control).1 As it stands, this is the prevalent medical view in North America. To explore these issues, we surveyed 241 current mobile e-mail users from three North American organizations. In order to assess the levels of addiction, two scenarios were developed. Under the conservative scenario, it was assumed that at least four out of the six symptoms should be reported with a high frequency of at least several times a month. In this case, only 6.2 percent of the sample may be classified as pathologically addicted. Under a more liberal scenario, in which at least three symptoms are needed with a moderate frequency of at least once a month, 17.4 percent of the sample may be considered addicted. These results demonstrate that some individuals, between 6 and 17 percent, may meet mobile e-mail addiction criteria. Taken together, these results demonstrate that mobile e-mail addiction may be a fairly common phenomenon, and that it can be associated with negative organizational consequences such as turnover. Given the empirically demonstrated potential pervasiveness of mobile e-mail addiction, it is suggested that organizations employing mobile e-mail monitor the extent to which their employees utilize this technology for early detection of addiction, control the usage as necessary (limit usage hours), educate employees and managers about addictions risks when distributing mobile e-mail devices, and develop appropriate policies for mitigating future legal risks. To read the entire annotated article and conclusions of the authors, visit http://business.fullerton.edu/ Faculty/EmailAddiction.pdf.

Ofir Turel, professor of information systems and decision sciences

1.Yellowlees, P.M. and Marks, S. Problematic Internet use or Internet addiction? Computers in Human Behavior 23, 3 (Mar. 2007), 1447-1453.

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Where There’s Trust, Online businesses must establish a trust-worthy brand to engender a comfort among customers, which could pave the way to repeat business By Ray Benedicktus

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n 2010, Mihaylo College Marketing Professor Ray Benedicktus had three articles published in A-level marketing

journals, two of which explore consumers’

online trust beliefs. The articles examine the effects of brand, physical store presence, customer ratings, and consumer suspicion on trust in Internet retailers (Journal of Retailing) and the ways in which consumers apply consensus ratings (Journal of Business Research) in making online trust judgments. Here, we offer the managerial implications presented by Benedicktus.

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There’s Business Focus on brand image A major challenge faced by all businesses is the development of a consistent and differentiated brand image. In the presence of a strong brand, trust cues like privacy policies and third-party certifications have limited impact on trust. One emerging technique is lexical semantic text analysis, which can be used to determine online brand position and to understand brand association structures. Internet monitoring applications (for example, Alterian SM2, Radian6, Trackur) give managers relevant, up-to-date information regarding what consumers are saying about their brand in forums, social media sites and on rating sites.

Whether or not you sell online, your customers are using the Internet to talk about your products.

skewed. To encourage all customers to participate, educate customers regarding availability of third-party feedback sites, reduce obstacles to accessing the sites (provide hyperlinks) and offer incentives for feedback. Encourage direct complaints by identifying unsatisfied customers and resolving issues in a timely manner so that such instances are not broadcasted on the web. Focus customer attention on ratings on your website Online services such as Yelp, Review-script.com, BazaarVoice and PowerReviews/Buzzillions now allow businesses to display customer ratings on their own websites. Managing ratings information is not only critical for online operations but may also be a primary driver of offline business as well. Some service providers are reporting that up to 80 percent of their new offline sales stems from customers reading online reviews and contacting the firms for service.

Highlight bricks-and-mortar locations About 71 percent of online consumers search for evidence of a physical location prior to making online purchase decisions. Clickand-mortar firms that do not yet have an established online service record should ensure information Ray Benedicktus, marketing professor related to physical locations is in obvious view for website visitors. Such information gives consumers Understand how consumers use ratings an indication that the firm is trustworthy because consumers The importance of customer ratings generally increases generalize perceptions from previously successful physical as product risk (price and complexity) go up. In addition, store encounters. results show that customers not only use ratings to make trust judgments, but also to form pre-purchase service quality Monitor and influence customer sentiment expectations and to anticipate satisfying experiences. On Whether or not you sell online, your existing and potential average, consumers categorize ratings of 89.6 percent and customers are using the Internet to talk about your products above as high, 78 to 89 percent as moderate and 77 percent and services. Overall, Internet users are more likely to and below as low. However, even retailers in the high share negative opinions than they are to spread positive range whose ratings shift close to the range threshold sentiment. Thus, online ratings tend to be negatively are in danger negatively affecting consumer perceptions. Dean’s Dean’sReport Report 2008-2010 2008-2010

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Brilliant Minds: Spotlight on Both new professors as well as those who’ve established stellar careers in academia and beyond provide students with a quality business education.

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ihaylo College’s outstanding faculty members provide a multitude of opportunities for students to learn and succeed. The INDICATOR proudly profiles a few of our fine faculty – the prime ingredient in providing an outstanding education for our students. Vivek Mande, Ph.D., White Nelson Professor of Accounting At Mihaylo since: 2002 Teaches: Financial reporting and governance Research: Exploring the roles of CEOs and boards in financial reporting and governance Recent accomplishment: Organized Mihaylo College’s first Executive Compensation Conference in conjunction with the Orange County Forum for Corporate Directors Likes best about teaching: “I have the opportunity to help and guide students, watch them grow and be a part of their lives as they transition into their careers.” Likes best about Mihaylo: “I like the diversity of students and the desire of Mihaylo’s leadership to be the best in Orange County.”

Dawit Zerom, Ph.D., professor of decision sciences At Mihaylo since: 2007 Teaches: Business forecasting, statistics and business analytics using SAS Research: Focuses on the development and refinement of statistical methods to help tackle relevant and timely empirical issues in business and economics Recent accomplishments: In 2010, co-authored research published in The Review of Economic Studies, one of the top five titles in economics Likes best about Mihaylo: “The Information Systems and Decision Sciences Department. The staff is amazing and the collegiality of my fellow faculty is great.”

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Mehmet Akbulut, Ph.D., assistant professor of finance At Mihaylo since: 2006 Teaches: Corporate finance, valuation, mergers and acquisitions and international finance Research: Empirical corporate finance, including corporate diversification, mergers and acquisitions and managerial inside trading Recent accomplishments: Published “50+ Years of Diversification Announcements” with John Matsusaka in Financial Review, May 2010 Likes best about teaching: “I enjoy seeing students learn to think independently.” Likes best about Mihaylo: “The leadership is open to new ideas and change, and there is a constant drive towards excellence. It is an exciting place to work.”


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Exceptional Faculty Ray Benedicktus, Ph.D., asst. professor of marketing At Mihaylo since: 2008 Teaches: Marketing research Research: Applies emerging theories of consumer behavior to services marketing concepts and multi-channel retailing Recent accomplishments: Three publications in A-level journals in the last 16 months Likes best about teaching: “It’s great when students get excited about applying marketing theories to everyday encounters and non-academic projects.” Likes best about Mihaylo: “I really enjoy working with the student American Marketing Association chapter and watching them develop into stronger leaders.”

Tom Mayes, Ph.D., emeritus professor of management, director of the Center for Leadership At Mihaylo since: 1984 Teaches: Organizational behavior and administration Research: How organizational politics affects job stress Recent accomplishment: Organized and executed Mihaylo College’s inaugural conference on leadership, Leading in Times of Scarcity and Uncertainty Likes best about teaching: “I especially appreciate hearing from students who have put to use what I taught them.” Likes best about Mihaylo: “I’m impressed with the quality of relationships Mihaylo College has with the business community.”

Sherif Khalifa, Ph.D., assistant professor of economics At Mihaylo since: 2006 Teaches: Economic development Research: How the mobility of workers between occupations and their loss of skills while unemployed causes joblessness to persist Recent accomplishment: Published five papers in 2010 Likes best about teaching: “I am committed to helping students from diverse backgrounds learn.”

Xiaoying Xie, Ph.D., assistant professor of finance At Mihaylo since: 2005 Teaches: Risk management and insurance Research: Focuses on the U.S. insurance market but is extending her studies to other parts of the world, particularly Asian markets Recent accomplishments: In 2010, two papers published, two papers accepted for publication Likes best about teaching: “I believe every student in my class can bring new insights to the subject and contribute to the class and my teaching.”

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Cinema Star Kevin Costner ’78 Focuses His Business Acumen Toward Cleaning The Gulf

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itting before the members of Congress at an Energy and Environment Subcommittee hearing last June, Kevin Costner ’78 stated: “It may seem an unlikely scenario that I’m the one delivering this technology at this moment in time, but from where I’m sitting it is equally inconceivable that these machines are not already in place.” A popular movie star and Academy Awardwinning director of the 1990 blockbuster “Dances With Wolves,” Costner earned a bachelor’s degree in business administration/marketing at Mihaylo and has been a vocal supporter of the college. He’s hosted Dean’s Advisory Board and Campaign Cabinet events in his home, and he generously participated in an informational video, which was part of the college’s successful $50 million fundraising campaign. But his most recent and widely recognized achievement is the technology Costner described at the Congressional hearing: a centrifuge designed to separate spilled oil from water. Still fresh in the memories of those who were so intimately affected with both loss of life and loss of businesses, it has now been a year since an underwater explosion sank the Deepwater Horizon drill rig in April causing more than 200 million gallons of crude oil to gush into the Gulf of Mexico. Costner’s machines have been deployed to clean up the massive oil slick. Oil giant BP ordered 32 of the devices, each of which has the capacity to separate 210,000 gallons per day, according to Ocean Therapy Solutions, the firm that developed the machine, and which Costner co-founded. Moved by the 1989 Exxon Valdez disaster and inspired by the oil extraction device depicted in his film “Waterworld,” Costner purchased the patent for the technology in 1993 and spent 15 years and $24 million of his own money to develop the oil-water separator, which during successful testing, left water 99.9 percent clean of crude oil. During a demonstration of the machine in New Orleans soon after the spill, Costner told a local TV station: “We all make decisions about what we want to be a part of. I’m just one person focusing on a specific problem and throwing a little resources to a lot of talent and manpower … to come [up] with what is a [solution].”

Alumnus Kevin Costner hosted a special screening of his film “Mr. Brooks” for a Mihaylo College audience. His work in developing an oil extraction device has brought the movie star a different kind of celebrity in the last year. Dean’s Report 2008-2010

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Fran Inman ’76, ’81 invests her time and leadership in community development. She’s pictured with Gov. Arnold Schwarzenegger, left, and Los Angeles City Councilmember Tom LaBonge.

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earning to balance competing priorities while in college proved to be some of her most valuable training, says Fran Inman, who completed a 1976 bachelor’s in business administration followed by an MBA in 1981 while working and raising children. “I was the first in my family to cross the degree threshold,” says Inman. “I was determined to get my degrees, and Cal State Fullerton offered me the opportunity to multitask. “It took a while, but what I really gained was the advantage of putting what I learned academically to use in the real world instantaneously.” Indeed, Inman has put her leadership talents to use in many worlds – both within business and community development. Today, she directs all government relations and community affairs as senior vice president at

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Majestic Realty Co., one of the nation’s leading real estate developers. She’s also the founding president of the Majestic Realty Foundation, which provides grants and other support to charities. Inman’s community involvement, however, reaches well beyond the interests of her workplace, including her service on Mihaylo College’s Executive Council. “There is something so energizing and inspiring about being engaged with students and universities,” says Inman. “The story of success is often complex, but decidedly the people we surround ourselves with have a profound effect on who we are and what we become.” Routinely setting her own example, Inman is a recognized leader in the push to improve the nation’s transportation infrastructure, and she was recently appointed to the California Transportation Commission. She is also

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Fran Inman Provides Leadership In Both Business And Public Service the past chair of the Los Angeles Area Chamber of Commerce – only the third female chair of the board in its 120-year history – and she serves on the board of governors for the Los Angeles County Economic Development Corporation, the executive committee for the Central City Association and the executive committee for the California Business Properties Association. Among her many volunteer leadership posts, Inman also was recently appointed board chair for THINK Together, one of the state’s most innovative and comprehensive after-school learning programs, which serves more than 75,000 at-risk and low-income students across Southern California. Of her work with the community, she says: “Together, we must carry the torchlight of hope for those who, for whatever reason, might not find the tools for success on their own.”


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Alex Lopez ’04 Established A Professional Network Early And is now COO

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lex Lopez’s leadership talents blossomed early – he was the student body president in junior high school and the captain of his high school wrestling team for two years. At Cal State Fullerton, Lopez rose to the top in student leadership, twice elected president of the Associated Students and served as student trustee for the CSU system. Proactive and smart, Lopez started a business club as a freshman, which allowed him to meet on-campus recruiters, and, in turn, led to numerous job offers before he graduated in 2004 with a bachelor’s degree in business administration/marketing. “I was looking for sponsorships for the club, and so I went to the career fair when I was still a freshman,” he says. “By the time I was a sophomore, I knew every recruiter.” Not surprisingly, Lopez quickly became a business leader. Today, he’s the chief operating officer of Atlantis Eyecare in Anaheim, a medical practice with a specialization in advanced surgical vision correction, optometric services and facial aesthetics with nine locations in Orange County and Los Angeles. “I developed my business acumen at Mihaylo College through group participation and hard work,” he says. To give back to his alma mater, Lopez serves on the Mihaylo College Executive Council, and he also participates in the Professor for a Day event. His accomplishments have not gone unnoticed by CSUF and the community. In 2007, Lopez was honored in CSUF’s “Querer es Poder” tribute to Latino alumni, and in 2008, he was recognized as one of “The Latino OC 100.” For those who want to follow his lead, Lopez advises: “I encourage students to take advantage of all the resources available at Cal State Fullerton and at Mihaylo College – the clubs, the organizations, the Career Center – there are so many opportunities.”

Alex Lopez ’04 is chief operating officer of Atlantis Eyecare. As a Mihaylo student, Lopez took advantage of industry networking opportunities to build his career.

Top Employers of Mihaylo Graduates ABC ADP Allergan Anaheim Ducks Beckman Coulter Boeing Deloitte & Touche LLP Emulex Experian Fluor Ford Motor Company Grant Thornton International

Hewlett Packard Ingram Micro KPMG LLP Los Angeles Angels of Anaheim Majestic Realty McDermott & Bull Mercury Insurance Merrill Lynch Morgan Stanley Nestlé Pacific Life

Mihaylo College Alumni Groups Paramount Pictures PricewaterhouseCoopers Sage Software Southern California Edison Toshiba Union Bank U.S. Bancorp Verizon Voit Real Estate Services Walt Disney Company

Accounting Alumni Chapter www.fullerton.edu/alumni/accounting Business Finance Alumni Chapter www.fullerton.edu/alumni/finance Business Titans Alumni Chapter www.fullerton.edu/alumni/business Real Estate Entrepreneurs Alumni Chapter www.fullerton.edu/alumni/ree Vietnamese-American MBA Chapter www.fullerton.edu/alumni/VAMBA

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Network

Be a Part of The Company We Keep Mihaylo College hosts an expansive roster of guest speakers and topics; join us at one of our many events – both academic and social – and meet the business world’s impressive leaders and explore industry’s big questions.

Coming Events “Stress and the Bottom Line: Lessons for Leaders” Friday, April 8, 2011, Cal State Fullerton Learn proven techniques to increase productivity and reduce health care costs. Featuring world renowned researcher Tores Theorell and practitioners from the Archstone Foundation, the Boeing Company, ISTA Pharmaceuticals and Kaiser Permanente. For information, contact the Center for Leadership at 657-278-5170 or visit www.fullerton.edu/leadershipcenter.

“Shaping our Future,” the 2011 Insurance Forum Tuesday, April 19, 2011, Cal State Fullerton Join top executives from Anthem Blue Cross, Lloyd’s, Pacific Life, The Zenith, and the California Senate Banking, Finance and Insurance committee at this annual event. For more information, contact Kathi Wilson at 657-278-2045 or visit www.business.fullerton.edu/cis.

Richard Davis, chairman, CEO and president of U.S. Bancorp, spoke at Mihaylo College’s annual Economic Forecast Conference in 2009 and 2010.

Midyear Economic Forecast Luncheon Wednesday, April 20, 2011, Hyatt Regency Irvine Anil Puri and Mira Farka will provide up-to-date analyses of the current factors impacting the local, regional and national economies. For more information, contact Alice Rodriguez at 657-278-4229 or visit www.business.fullerton.edu/midyear.

Mihaylo College Golf Classic Monday, June 13, 2011, Aliso Viejo Country Club Spend the day networking with Orange County business leaders and help provide support for student scholarships and programs. For information, contact Alice Rodriguez at 657-278-4229.

Leaders Come to Campus Robert Alvarado ’87, vice president, marketing and ticket sales, Angels Baseball Randy Baumberger ’92, president, Paramount Pictures Ed Byrd ’78, chief administrative officer, Pacific Life

Economist and The New York Times columnist Paul Krugman visited Mihaylo College and spoke to a standing-room-only crowd of students, faculty and campus administration.

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Christopher Cox, former SEC chairman; partner, Bingham McCutchen LLP

Richard Davis ’83, chairman, president and CEO, U.S. Bancorp Paul Folino, executive chairman, Emulex Paul Krugman, economist, professor of economics at Princeton University and op-ed columnist, The New York Times Kyle Laughlin, as head of sports and games, Yahoo! (currently, vice president, kid’s entertainment, Disney Interactive Media Group)


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Network

The college’s advisory boards and boards of directors play a vital role in bridging the marketplace and the classroom. These business leaders advise the college and research centers on business trends and mentor students in their fields. Dean’s Advisory Board Cindy Ayloush, Hydraflow K.P. “Bala” Balkrishna ’78, Commercial Bank of California

The chairman of Lloyd’s of London, Lord Peter Levene, spoke to industry and Mihaylo College students on “Risk and Innovation: A Global Perspective.”

John Belli, Ernst & Young William Cave, U.S. Bank Steve Charton ’71, Islands Restaurants LP

Mihaylo College Executive Council Board of Directors

Kevin Costner ’78, TIG Productions, Honorary Member

The Mihaylo College Executive Council is made up 80 members; listed below is the body’s board of directors:

Bryan Fitzpatrick ’78, Willis Group Paul Folino, Emulex

Peter Agarwal, Citizens Business Bank

Glenn Gray, Sunwest Bank

Greg Arbues, Client Advocate Network

Frank Greinke, SC Fuels

Dino Basdakis ’77, Morris Basdakis Wealth Management Group

James Gutmann ’80, Wood Gutmann & Bogart Insurance Brokers

Brian Bates, Bates Coughtry Reiss

David Hirz ’96, Food 4 Less

Corinne Baughman ’84, Moss Adams LLP

Clark Jones, Disneyland Resort

Boris Bugarski ’97, mUrgent Corporation

Knute Kurtz, PricewaterhouseCoopers

Kevin Calcagnie ’77, The Law Offices of Robinson, Calcagnie & Robinson Inc.

Gary Lisenbee ’73, Metropolitan West Capital Management

Andrew Carroll ’06, NCH Wealth Advisors

Robert Lucenti, Deloitte & Touche

Joseph Cervantes, R.D. Olson Construction

Debra Luther ’80, Exceptional Restaurant Company

Scott Coler ’85, Capital Pacific Real Estate Inc.

Stefan Markowitz ’83, MBK Real Estate

William Gary Crouch, Link, Murrel & Company

Steven Mihaylo ’69, iMergent Inc.

Yolanda De La Paz, East West Bank

Joseph Moderow ’70, United Parcel Service (retired)

Stephen Flynn ’88, Marsh Risk & Insurance Services

Scott O’Brien ’77, BAE Systems Products Group Geoffrey Payne ’80, Tahiti Partners Real Estate Development Corporation Thomas D. Phelps, Manatt, Phelps & Phillips LLP Kim Redding ’80, Brookfield Redding LLC Frank Robitaille, Armstrong/Robitaille/Riegle Business and Insurance Solutions

Victor Hausmaninger, HBLA Certified Public Accountants Inc. Daniel Huckabay ’03, Commercial Surety Bond Agency Guy Knuf ’87, Anderson & Knuf LLP Alex Lopez ’04, Atlantis Eyecare Gordon MacLean ’86, Windes & McClaughry Accountancy

Dean Samsvick ’81, KPMG LLP

Jan Mittermeier, Cofiroute USA

Ernie Schroeder ’67, Schroeder Management Co.

Peter Stephan ’78, The Pension Group Inc.

James Woods ’67, Baker Hughes

Zack Swire ’03, SWIRE

Dan Young ’74, The Irvine Company

During the course of the last two years, Mihaylo College has hosted about 150 stellar business leaders on campus to share their expertise. Among our celebrated guests: Lord Peter Levene, chairman, Lloyds of London

Garry Ridge, president and CEO, WD-40

Laurie Little, vice president, investor relations, Valeant Pharmaceuticals International

Beth Roberts, executive vice president, business affairs, NBC Universal

Tim McFerran, vice president, Maloof Money Cup

Bill Sanderson, chief financial officer, Golden State Foods

Steven Mihaylo ’69, CEO, iMergent Inc.

Daniel Stetson ’03, chief operations officer, Ocean Institute

Andrew Truett, consultant and grandson of founder, Chick-Fil-A Chris Van Gorder, president and CEO, Scripps Health Steve Wilder, vice president of risk management, Walt Disney Company Dan Young ’74, president, Irvine Community Development Company

Mihaylo College’s 2010 SEC Conference featured keynote speaker Christopher Cox, left, former SEC chairman. Cox is pictured with Mihaylo College Dean Anil Puri.

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Bu s i n e s s

Network Thomas A. Mueller, Morongo Casino Resort & Spa Alan Perper, Paramount Home Entertainment (retired) Beth Roberts, NBC Universal Cable Entertainment Business Affairs Warren Stein, Deluxe Entertainment Services Group Simon Swart, Twentieth Century Fox Home Entertainment Cathleen Taff, The Walt Disney Studios Ralph Winter, 1019 Entertainment and producer of “Wolverine” and “X-Men”

Family Business Council Advisory Board Members Glenn Ayres, Doud Hausner & Associates Ernie Doud, Doud Hausner & Associates Nancy Ferruzzo, Ferruzzo & Ferruzzo Law Office

The Executive Compensation Conference was co-sponsored by the Forum for Corporate Directors and Mihaylo College’s Center for Corporate Reporting and Governance. Pictured from left, Ben Frydman, Stradling Yocca Carlson & Rauth; Don Nemerov, Grant Thornton; Jeff Walbridge, O’Melveny & Myers; Michael Reznick, Frederic W. Cook & Co.; and Scott Olsen, PricewaterhouseCoopers. Center for Entrepreneurship Advisory Board

Maryellen Galuchie, RSM McGladrey Judy Harman, Family Business Council Joe Hernandez, City National Bank Hilary Kaye, HKA Marcom Rick Muth, ORCO Block Co. JoAnne Norton, Family Business Consulting Group Anil Puri, Mihaylo College Bill Roberts, Benefit Concepts Inc.

Michael Ames, Mihaylo College

Phyllis Sakioka, PS & Associates

Marty Burbank Esq., Law Offices of Marty Burbank

Tom Schwartz, Mihaylo College

Ken Guchereau ’74, Guchereau Company

Ron Stein, PTS Staffing Solutions

Kristen Llorente, Llorente SIU

Travis Trask, Barney & Barney

Raj Manek ’94, Vesuki Inc.

Mike Trueblood, Family Business Council, Mihaylo College

Alan Mannason, SCORE

Real Estate and Land Use Institute Board

William C. Taormina, Clean City Inc.

Center for Insurance Studies Board of Directors

Shannon Alter, Alter Consulting Group Scott Coler ’85, Capital Pacific Real Estate Inc.

Kristen Mauger Allison, Burnham Benefits Insurance Services

Terry Dickens ’67, Dickens Properties

Sam Cargill, Aon Global

Pat Donohue ’75, Donohue Schriber

Michael Curtius, Honorary Board Member (retired)

Richard Foster, Foster Consulting Group

Jan Frank, Zenith National Insurance Corp.

Mike Hefner ’83, Voit Commercial Brokerage

Milton A. Gordon, California State University, Fullerton

Gregory Ibbetson, Ibbetson Commercial Real Estate Services

James Gutmann ’80, Wood Gutmann & Bogart Insurance Brokers

Robin Jochims, Building and Owners and Managers Association, Orange County

Kenneth Masters, Brown & Brown Inc. Thomas McKernan, Auto Club of Southern California James Morris, Pacific Life Insurance Company Scott Rhodes, Chartis Frank Robitaille, Armstrong/Robitaille/Riegle Business and Insurance Solutions Roger Rolapp, Hayward Tilton & Rolapp Insurance Associates Inc. Gabriel Tirador, Mercury Insurance Group

Lyne Kridle, Institute of Real Estate Management, Orange County Geoffrey Payne ’80, Tahiti Partners Real Estate Development Corporation Robert Taylor ’67, The REMM Group Sandra J. Vaughan-Acton ’84, Cal Poly Pomona Foundation Inc. Brenna Walraven, USAA Real Estate Company Dana White, Bank of the West

Bill Tutton, Tutton Insurance Services Inc.

The Sales Leadership Center Advisory Panel

Stanley R. Zax, Zenith National Insurance Corp.

Kelly Anderson, ADP

Entertainment and Tourism Management Advisory Board

Anthony Blanco, Allied Modular Building Systems Tyler Brooks, Federated Insurance

Robert Alvarado, Angels Baseball Randall Baumberger, Paramount Pictures Gari Ann Douglass, 3ality Digital LLC Vincent Freda, Universal Music Group Gary Gwizdala, 3Dimensions LLC James G. Jalet III, JNR Incorporated Clark Jones, Walt Disney Parks & Resorts Kyle Laughlin, Disney Interactive Media Group Amy Lemisch, California Film Commission

Allen Broyles, Mihaylo College Jason Glazer, Liberty Mutual Erica Grant, Frito Lay Corey Hutchison, Playbook Consulting Chris Kondo, Sales Leadership Center, Mihaylo College Irene Lange, Mihaylo College Mark Mantey, Nestlé USA Fred Peterson, Landsberg Amcor Erinkay Weisskopf, Target

Link with Mihaylo College’s various networks and receive information and invitations to coming events on and off campus featuring today’s regional, national and international business leaders. 26

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Teaching Financial Literacy to the Community A grant from U.S. Bank supports Mihaylo College’s Center for Economic Education in educating young students and their teachers about personal financial management

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Richard Davis, chairman, CEO and president of U.S. Bancorp, left, presents an initial $500,000 check to Cal State Fullerton President Milton A. Gordon and Mihaylo College Dean Anil Puri, both standing center, while reaching out to shake the hand of William R. Cave, market president for U.S. Bank in Orange County and the Inland Empire.

romoting economic literacy among young people – and allowing them to establish a strong financial footing early in life – is the main objective of Mihaylo College’s Center for Economic Education. “Currently, financial education is not consistently taught in schools, and teachers feel inadequately prepared and trained to present economic topics to their students,” says Radha Bhattacharya, director of the Center for Economic Education. “As a result, a recent national survey showed that only 48.3 percent of students could answer financial questions correctly.” Lack of economic literacy among American families was a significant factor causing the 2007 recession, adds Bhattacharya, and the increasing complexity of economic issues and problems requires that students, who are already young consumers, develop an early understanding of the economic system. With a full roster of on- and off-campus workshops, instructional programs and consultation services for schools,

colleges and community organizations, the center’s mission has captured the attention and support of U.S. Bank. A $525,000 grant has established the U.S. Bank Economic Empowerment Program within the center. The program focuses on financial literacy training for low- to middleincome students through workshops for middle and high school teachers; this program will equip more than 250 teachers over a five-year period with the skills they need to take back to the classroom. In partnership with Mihaylo’s Small Business Development Center, the program will also provide technical assistance and training to help small business secure funding. In addition, the grant allows the Center for Economic Education to partner with a local middle school on a research study of students’ ability to pay for college: Participating students will open Individual Development Accounts (IDA) and track how much they will be able to save over five years – an amount U.S. Bank will match.

Centers of Excellence Mihaylo College’s Centers of Excellence are popular and valuable hubs for resources, research and education: The centers address a variety of needs and issues in the community and provide an array of services to local businesses and government sectors. These premier organizations also provide academic and practical learning environments for Mihaylo business students. Center for Corporate Reporting and Governance Vivek Mande, director business.fullerton.edu/centers/ccrg

Center for Insurance Studies Weili Lu, director business.fullerton.edu/centers/cis

Center for Economic Education Radha Bhattacharya, director business.fullerton.edu/centers/econcenter

Center for International Business Katrin Harich, director business.fullerton.edu/centers/cib

Center for Entrepreneurship John B. Jackson, director business.fullerton.edu/centers/cfe

Center for Leadership Thomas Mayes, director business.fullerton.edu/centers/ leadershipcenter

Center for Entertainment, Tourism & the Arts, Entertainment &Tourism Management Program Kim Tarantino and Harold Fraser, directors business.fullerton.edu/centers/E&TM

Center for the Forum for Advanced Security Technologies Rahul Bhaskar, director securitytechnologies.org

Center for the Study of Emerging Financial Markets Joseph Greco, director thecsem.org Family Business Council Michael Trueblood, director csuffamilybusinesscouncil.com Institute for Economic and Environmental Studies Anil Puri, director business.fullerton.edu/centers/iees

Real Estate and Land Use Institute Michael LaCour-Little, director business.fullerton.edu/finance/relui The Sales Leadership Center Christopher T. Kondo, director business.fullerton.edu/centers/sales Small Business Development Center Priscilla Lopez, director leadsbdc.org Small Business Institute John B. Jackson, director business.fullerton.edu/centers/cfe/sbi.htm

Dean’s Dean’sReport Report 2008-2010 2008-2010

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iving G Back T

he immensely successful campaign for Mihaylo College and Steven G. Mihaylo Hall came to a close in 2008, raising more than $50 million and resulting in our landmark state-of-the-art educational facility. The excitement generated by the activities and initiatives at Mihaylo are emblematic of our great momentum and potential as we develop the region’s next generation of business leaders who are “Ready to work; ready to lead.” We now turn our efforts to securing the future of Mihaylo College through endowments supporting our academic programs and Centers of Excellence, to continuing recruitment and retention of the best faculty, and to providing valuable support in the form of scholarships and enhanced programs for our students. We gratefully thank these dedicated individuals and corporate partners, and invite you to join us as together we continue to enhance our reputation for quality and innovation at Mihaylo College of Business and Economics.

Annette Feliciani ’80 and Bryan Fitzpatrick ’78 share the joy of giving. Husband and wife, Annette Feliciani and Bryan Fitzpatrick met while they were students at Cal State Fullerton. Both have B.A. degrees in business administration and both share the desire to give back to their alma mater. Feliciani, who is the president of AEF Systems Consulting Inc., is chair of the CSUF Philanthropic Foundation Board of Governors, serves on the Front & Center Blue Ribbon Committee and is one of CSUF’s 50 Women of Distinction. Fitzpatrick, a managing partner of Willis Group, is a member of the Dean’s Advisory Board and participates in the Professor for a Day event. The couple also supports Mihaylo College with their contributions to the college’s capital campaign and other initiatives. “Public higher education is so needed today, and private funding is necessary to ensure continuing excellence in CSUF’s programs,” says Feliciani, and Fitzpatrick concurs: “It’s essential to pass along the benefits of an education to as many people as possible.”

Individual Giving $1,000 or more

Joan & Richard Becktel ’77

Shirley Cadwell ’85

Jerry Conrey

Linda & Michael Ames ’76

Bradley Behrendt ’98

Kevin Calcagnie ’77

Arthur Cooper

Curtis Anderson

John Belli

Phil Calhoun

John Cordova ’73

Sally Anderson & Thomas Rogers

Dan ’67 & Kathy Black

Samuel Cargill

Richard Davis ’83

Greg Arbues

Carol Bradford ’84

Joseph & Paula Cervantes

Yolanda De La Paz

Karkutla Balkrishna ’78

Allan Bridgford

Kris & Steve Charton ’71

William Dickerson

Arthur Barter ’77

William Bridgford ’81

Betty Chavis

Carl Dinicola ’90

Dino ’77 & Maria Basdakis ’83

Steven Bromberg ’84

Jonathan Christy

Nan Ducolon

Corinne Baughman ’84

Boris Bugarski ’97

Scott Coler ’85 & Shannon Cook

Jonathan Erickson

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Dean’s Dean’sReport Report2009-2010 2008-2010


i n d i v i du a l

Giving

Annette Feliciani ‘80 &

George Joseph

Cathy ’69 & John Monson ’70

Ephraim Smith

Robert Kargenian ’81

Richard Muth

David Sniezko ’80

Alan Floria ’75

Guy Knuf ’87

Tam Nguyen ’05

Frank Stanek ’64

Stephen Flynn ’88

Helena & Mark Krikorian ’79

David & Joni Norby

Ronald Stein

Paul Folino

Matthew Kuhn

Jo Anne Norton

Peter Stephan ’78

Debra ’01 & Rick Franzi

Knute Kurtz

Scott O’Brien ’77

James Stephen

Barry ’85 & Camille Gershenovitz ’85

Irene Lange

Eric Openshaw ’77

Daniel Struve ’71

Terry Giles ’70

Richard Lewis

Loren Pannier

John & Lucille Summerfield

Michael Gillmore ’78

Marilyn Lobel

Stephen Paulin

Tom Summerfield

Robert Grant ’66

Jane Lockett

Sean ’88 & Tammy Peasley

Gwendolyn & Zack Swire ’03

William Gregg ’80

Debra Luther ’80

Kevin Peterson

William Taormina

Frank Greinke

Nannette MacBeth

Thomas Phelps

Kathleen Taylor ’82

Michael Groff ’78

Gordon MacLean ’86

Curtis Pilon ’86

Robert Taylor ’67

Kenneth Guchereau ’74

Rajesh Manek ’94

Hoshi Printer

Todd Taylor ’96

Riten Gupta

Alan Mannason

Anil & Sharon Puri

Gregory Terlecky

James Gutmann ’80

Laura ’83 & Stefan Markowitz ’83

Diane Randall ’03

Bill Tutton ’80

Gregory ’85 & Lynette Hahn ’85

Todd Marumuto

Rick Rayson

Dennis Ullrich

David Hays ’89

Ken Masters

Laurie Resnick ’77

Claudine & Ira Unterman ’87

Bryan Fitzpatrick ‘78

Dan Huckabay ’03 gives back so others can receive. Hard work and discipline pay off, just ask Dan Huckabay, who graduated first in his class, summa cum laude and with honors. He earned his B.A. in business administration/finance from Mihaylo College, and he’s putting his education to work as president of Commercial Surety Bond Agency in Orange. Huckabay gives back to Mihaylo College because he believes in the concept of public higher education. “There are a lot of people who, like me, do not come from affluent families and would like a first-class education, which is what I experienced,” he says. “At Cal State Fullerton, students who are willing to work hard have a chance to achieve their dreams.” Huckabay gives most of the credit to Mihaylo College. “I don’t know of any other place that uses the money so effectively to help people achieve their goals,” he adds. “Dean Anil Puri has done an excellent job. The college progresses year after year.”

Michael Hefner ’83

Robert Mayer

Frank Robitaille

Tony Valentine

Dorothy ’71 & William Heide

Michael McKennon ’83

Robert Ruffini ’84

Artemisa & Francisco Valle ’85

Harry Herbert ’76

Robert McKennon ’82

Kerri Ruppert Schiller ’82

Jeffrey Van Harte ’80

Lawrence Hester

Henry Mendoza ’81

Phyllis Sakioka

Arthur Villa ’87

Wally Hicks

Andrew ’73 & Lynn Mihaylo ’73

Dean ’81 & Theresa Samsvick ’82, ’83

Diana ’76 & Gregory Waller ’72

David Hirz ’96

Steven Mihaylo ’69

Philip Schimmel ’76

Nancy Wang

MaryLouise Hlavac ’80

Jan Mittermeier

Donna ’71 & Ernest Schroeder ’67

Steven Wang ’99

Bryan Hopkins ’89

Joseph Moderow ’70

Richard Sewell

Lance Wood

Winfield Hopkins

Pravin & Sudha Mody

Aruna & Ram Singhania

You Zhou

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i n d i v i du a l

Giving

Individual Giving $100-999

Donald Bradshaw ’81

James Davis ’71

Brooke Fessler ’02

Brian Abrams ’85

Marshal Brecht ’73

Kitty deKieffer ’79

Christopher Finnerty ’89

Michelle Abril ’95

Matthew ’87 & Robbin Bretzing

Michael DeLorenzo

Rita Flores ’88

Sandra Acton

Robert Brocoff ’68

John ’94 & Laura Denovi ’96

John Fong ’02

Jeffrey Akahoshi ’92

Joseph Brown

Mary Desmond

H. Forman

Cheryl & Razeek Alibullah ’78

Samuel Allen Broyles

Mary Devine ’81

Joseph Formichelli

Thom Allen

David ’84 & Karin Bruesehoff ’82

Azeem Dhalla

Robert Franco ’71

Julie Amador ’99

April Buchner ’07

Kevin Dickson ’79

Roderick Fraser

Brenda Ames ’77

William Marty Burbank

James Dietz

Paul ’77 & Therese Frech ’78

Frank Arechiga ’96

Jeremy Burnstein ’98

Kathleen Dominguez-Ritchey &

Albert Fredman ’03

David ’80 & Debra Armbruster ’86

David Burt ’77

Thomas Gackstetter ’86

Barbod Aschtiani ’09

Ellen Burton ’91

Jeannette Doney ’85

Julie Gallant ’77

Katie Ashcraft ’83

Susan Cadwallader

Joan Donnellan

Paul Garber

Kathryn Asolas ’85

Stanley Calloway ’78

Frank D’Orsi ’75

Glenn Garcia ’81

Catherine Atwong

Todd Cameron ’95

Patrick ’83 & Teri Doucette ’83

Jutta Gebauer ’94

Cindy Ayloush

Elizabeth Camp ’82

Kathleen Drake

Mitchell Geller ’84

William Dominguez-Ritchey ’84

Michelle Mehta ’11 is the first to contribute to the Class Gift campaign. A senior majoring in finance and marketing, Michelle Mehta understands the necessity of fundraising for public education. In fact, she not only understands it, she acts on it. Mehta is the first student from the class of 2011 to make a donation to the brand-new Class Gift campaign. The goal of the campaign is to raise $25,000 for Mihaylo College – that’s $10 from each of the approximately 2,500 students who are graduating from the college in May. Currently interning for two finance firms, Mehta is preparing to enter her career as a financial planner in the life-insurance industry – but not before she gives back to her alma mater. “Now that I’m interning, I realize how many important skills I’ve learned, both from my professors and from my peers,” says Mehta. “So I want to start giving back now, and I’m hoping our Class Gift campaign will encourage other students to do the same.”

Christopher Barclay ’84

Lawrence Carroll

Thomas Duff ’65

Sean Gerold ’92

R. Barzen

Roy Chan ’90

Mike Dugan

Christina ’00 & Jeffrey Gilstrap ’01

Brian Bates ’86

Alice ’72 & Arthur Christoff

Robert Dumas ’78

Raymond Godeke ’78

Edward Benthale ’77

Dilys Chung ’83

Elizabeth Dunn ’70

Adam ’93 & Briana Goldman ’94

Donald ’71 & Tammis Berkheimer ’94

Karen & Martin Connair

Curtis ’67 & Ernalee Eakin ’83

Jesse Gomez ’73

Michael Berny ’76

James Conner

John Erickson

Cindy Gonzalez ’98

James Bisnow

Sandra Cotten

Andrew Espinosa ’91

Terri Grassi ’88

Sandra Bloore ’74

W. Gary Crouch

Andrea Evans ’00

Marilyn Gregson ’89

Daniel Bonal ’74

Gary ’79 & Jana ’80 Cuiper

Christopher Everett ’75

Rick Guillen ’94

Stephen Bowers ’74

Sanjay Dalal

Andrew Feghali ’07

Melinda Guinaldo ’89

Howard Boydstun ’67

Stephen Davila ’90

Robert Fellows ’86

Narendra Gupta

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Dean’s Dean’sReport Report2009-2010 2008-2010


i n d i v i du a l

Giving

Gary ’75 & Patricia Haas ’81

Todd Litman ’82

Shane Orr

Marisa Scoralle ’90

Richard Haddad ’71

Richard Lockwood ’75

John Ott ’73

Donald Scott ’89

Connie Haddix

Dana Loewy

Ginny Pace

Victoria Scott ’07

Dena Hall ’91

Joseph Sherif

Daniel Hancock ’71

Hye ’03 & Stephan Shin

‘I don’t know any other place that uses the money so effectively to help people achieve their goals.’

Katrin Harich Mary Harris ’99 Marcia & Stephen Harrison Michael Haynes ’75 Milly & William Heaton Richard Hedrick ’85 Cheryl ’84 & John Heller ’82

— Dan Huckabay ’03

Raymond Hemann ’70

Eric Shuey ’90 Robert Simon Jon Smith ’02 Eric Solberg ’68 Joseph Stack ’88 Brandie Stalker ’06 Robert Statham ’73 Daniel Stetson ’03 Steven Stork ’87

Sheri Henderson ’09

Gary Strout ’95

Ronald Hess ’72 James & Sharon Hightower ’69

David Long ’82

Kathleen Packer ’78

James ’83 & Veronica Stull

Pamela Hillman

Weili Lu

Nena Park ’06

Ronald Stumpf ’74

Jennifer ’04 & Steven Hocking ’97

Lindy Lui

Bimal Patel ’90

Luis Suarez ’04

Andrea Horwatt ’89

Ghasem Manoochehri

Jigna Patel ’97

Cheng Tang

Leh-Liang Hou ’93

James Marcus ’75

Susanne Paxton Fersch ’79

Cassady Taylor ’02

Robert Howell ’75

Cheryl Markel ’79

Joe ’83 & Maria Pellkofer ’73

Patrick Thomas ’78

Robert Hsu

Dustin Marshall

William Pemberton ’75

Sunil Thomas

K. Hugenberger ’84

Bonnie ’77 & William Matthies ’73

Donna Peterson ’82

Donald Thornburg ’82

Dorota Huizinga

Brian McCarthy ’80

Stephen Pihl ’87

Karen ’96 & Richard Timian

Brian Igawa ’89

James McClain

Brian ’81 & Susan Pimley ’82

June Ton ’03

Bruce Johnson ’89

Alan McKay ’95

Denis Plambeck ’89

Marcy ’85 & William Torres ’85

Leila Johnson ’89

Thomas Menning ’78

Richard Pocrass

Quocanh Tran ’09

Sue Johnson ’78

Michael Mercado ’94

Jack ’83 & Joan Pontney

Vu Tran ’97

Douglas Jones

Paul Minh

James Rath ’78

Bert Trevino ’76

Monique Jones ’04

Diane Montgomery ’80

Charles ’86 & Melinda Rathmell ’87

Michael Trueblood

Bergen & Mary Junge ’82

Bruce Moock ’82

Monica Rebella ’83

Phyllis Uyemura ’79

Paul Kaidasz ’94

Jorge Mora ’05

Randy Rector ’94

Paul Viscetto ’68

Walter Kaminski ’87

Annette Moran ’84

Christopher Reese ’04

Derek von Hartmann ’84

Gitonga Kanampiu ’83

Cynthia & David Moran ’88

Richard Reiff

Verne Wagner ’77

Dennis Kauten

Stephen Moriyama

Catherine Richert ’82

Jack Wahlig

Jeffrey Kaylor ’85

Charles Morris ’09

Sheldon Richman

Angela Wang ’06

Sherryl Keegan ’81

Donna Mortensen ’03

Steve Rife ’88

Frank ’82 & Laurie Weber

Samantha Keh ’00

Munir Motiwalla ’80

Monica Rivera ’06

Nancy Weinrich ’86

Michael Kipper

Jami Moyer-Sage

Teeanna Rizkallah

Piero Wemyss

Lisa Kluever ’95

Bryan Murray

Ed Rochford

Mike Whipple

Chiranjeev Kohli

Julie Nakata ’79

Eva Rosenberg ’77

John White ’82

Carol Kolesar ’83

Kenneth Nero ’65

Harvey Rosenthal ’80

Kimjera Whittington ’98

Janet Krochman ’81

Steven Neuman

Michael Rusling ’73

Charles Wilkins ’85

Linda Latz ’95

Eva Ng ’98

Anthony Sandoval ’88

David Wong

Lydell Lauro

Mai Nguyen ’84

Julio Sandoval ’09

David Wopschall ’75

Nadine Lauru ’78

Daroll Nicholson

Guy Schick ’92

Shirley Yablonski ’78

Phillip Le ’04

Lance Niederhaus ’93

Gerald Schnabl ’71

Randall Yang

Carlos ’91 & Gwen Leija’96

Lesley Nolen ’93

Jane ’71 & Robert Schneider ’70

Emeline Yong

Peter Leyenaar ’91

Mary Oka ’05

Marilyn Schroeder

Bin Zhai ’94

Marcia Lichty

Jay Olson

Anita ’78 & Richard Schweppe ’76

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C o r p o r at e

and

F o u n d at i o n

Giving

$1,000 or more

Campbell Lodging, Inc.

HBLA Certified Public Accountants, Inc.

Mercury Insurance Services LLC

ADC Foundation

Cascade Pump Company

Hill Brothers Chemical Company

Metropolitan West Capital

Affinity Medical Technologies, LLC

Citizens Business Bank

Hydraflow

AITP California Southland Chapter 375

Cofiroute USA

Insurance Industry Charitable

Alcoa, Inc.

ColonyWest Financial Insurance Services

American International Group, Inc.

Commercial Surety Bond Agency

Anaheim/Orange County Visitor and

Conrey Insurance Agency

Foundation Insurance Professionals of Orange County

Management, LLC Moore, Stephens, Wurth, Frazer & Torbet Morongo Casino & Resort Spa Morris Basdakis Wealth Management Moss Adams Foundation

Crisp Enterprise

Integrity Wealth Management

mUrgent Corporation

Anderson & Knuf

Deft Inc.

Iscina-Sunflower, LLC

National Ventures Inc.

Arthur J. Gallagher & Co.

Deloitte Services, LP

JEG Insurance Brokers

Nature’s Best

Arvato Digital Services

Deluxe Laboratories

J & L Management, LLC

Nestlé Foundation

Associated Group

Disney Worldwide Services Inc.

Kato International Holdings LTD

Nestlé USA, Inc.

Atlantis Eyecare

EastWest Bank

Kellogg Supply Inc.

New York Life Insurance Company

Automatic Data Processing, Inc

Electronics Distributors Corp.

Kenneth W. Guchereau, CPA

Newmark of Southern California, Inc.

Automobile Club of Southern California

Elliott, Lewis, Lieber & Stumpf, Inc.

KPMG Foundation

Northwestern Mutual Financial Network

The Ayco Charitable Foundation

Emulex Corporation

KPMG LLP

Northwestern Mutual Foundation

Ayres Group Operating

Enterprise Rent-A-Car

The Kresge Foundation

OC Business Council

Bemus Landscape, Inc.

Enterprise Rent-A-Car Foundation

Kushner, Smith, Joanou & Gregson

Old Republic Surety Company

Benefit Concepts, Inc.

Ernst & Young Foundation

Law Offices of Robinson, Calcagnie &

Orange County Business Journal

Benefit Solutions Company

Fairmont Private Schools

Convention Bureau

Robinson, Inc.

Orange County Community Foundation

The Boeing Company invests in the future by giving now. Like any savvy organization, the Boeing Company wants to attract the best and the brightest students to their workforce. In addition to engineers and computer scientists, Boeing is looking for outstanding employees whose expertise is finance. “We have ‘preferred relationships’ with colleges who are feeders to our business,” says Mona Simpson (’87 mechanical engineering), the director of Operational Excellence, Shared Services. “We want to attract top-notch people to Boeing.” For that reason, Boeing directs its support to Mihaylo College for scholarships designated for high-achieving students and for those in financial need. “The students who receive our scholarships are very talented,” says Simpson. “They are incredible.” The purpose of Boeing’s investment is clear. “This is all about creating the future,” she adds. “The investment in Mihyalo College is going to pay dividends over and over again.”

Ben’s Asphalt, Inc.

Ferruzzo & Ferruzzo, LLP

Liberty Mutual

Orange County Erectors, Inc.

The Boeing Company

Formuzis, Pickersgill & Hunt

Link, Murrel & Company

Orange County Tax Executives Institute

Bomel Construction Company Inc.

Foundation for Agency Management

Llorente Investigations, Inc.

Orange Empire Chapter Society

Majestic Realty Company

ORCO Block Co

Management Education Research

P2S Engineering

Bridgford Family Fund

Excellence

Brown & Brown of California

Frazer Frost, LLP

Brown & Charbonneau, LLP

GBS Linens

Burnham Benefits

Giles O’Malley Foundation

Mayer Financial, LP

Partee Insurance Associates, Inc.

California Bank & Trust

Grant Thornton

MBK Real Estate LLC

Patton Sales Corp

California Career School

Haskell & White, LLP

Mellano & Co.

Philatron International

California Deli Distributors Inc.

Hayward Tilton & Rolapp

Mercury General Corporation

Phillips Steel Company

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Dean’s Report 2008-2010

Institute

Pacific Life Foundation


C o r p o r at e

and

F o u n d at i o n

Giving

Plastic Industries, Inc.

Summerfield Foundation

$ 100-999

I.D. Entity

PricewaterhouseCoopers, LLP

Sunwest Bank

1st Enterprise Bank

Kent H. Landsberg Co.

Primal Elements, Inc.

Surety Underwriter’s Association

Adelson, Testan, Brundo & Jimenez

Kohl’s

Principal Technical Services, Inc.

T. Christy Enterprises

Advanced Systems Research, Inc.

Liquid Energy Ventures, LLC

R.D. Olson Construction

Tangram Interiors, LLC

Alexander, Morford & Woo, Inc.

Little Professor Book Center

Reel Lumber Service

Target

American Contractors Indemnity Co.

Lockwood Accountancy Corporation

The REMM Group

Ted Johnson Propane

American Relocation & Logistics, Inc.

Macias Gini & O’Connell

Richard A. Sewell, Administrative Trust

Tony Valentine Construction

Bio-Rad Laboratories

Maldonado & Associates

Risk Insurance Management Society,

Transnortad, Inc.

BNY Mellon Wealth Management

Mar Vac Electronics

Travelers Property Casualty

BP America Inc.

Marsh & McLennan Co., Inc.

Tutton Insurance Services

Capital Pacific Real Estate

MEMC Liquidating Corp

Unified Grocers

Celsia Technologies

Millie and Severson Incorporated

Rod Fraser Enterprises, Inc.

Union Bank of California

Center for Continuing Study

National Association of Certified Fraud

ROHL, LLC

United Way of Orange County

C.H. Robinson Company

The Ronald & Ellen Living Trust

Universal Building Products, Inc.

Chivas USA Soccer

NCH Wealth Advisors, Inc.

RSM McGladrey, Inc.

US Storage Centers

CompWest

Orange Label Art + Advertising

San Clemente Sportfishing, Inc.

Vesuki, Inc.

Continental Casualty Company

Pacific Learning

Satco, Inc.

Wells Fargo Foundation

DealerSocket, LLC

Paragon Packaging Solutions

Saw Service of America, Inc.

Werner Corp

Disney College & Career Start Program

Pentel of America Ltd.

Scherzer International

Western Exterminator Company

Doud Hausner & Associates, Inc.

Premium Financing Specialists

Los Angeles Chapter Risk Insurance Management Society, Orange County Chapter

gift total

Designation of Gifts, 2005-2010

Campaign and Annual Giving History $7,953,770 $7,600,134

$8,000,000 $7,000,000

Examiners

Scholarships $3,194,318

$6,525,345

11%

$6,000,000 $4,862,502

$5,000,000 $4,000,000

$2,894,753

$3,000,000

Programs/ Endowments $6,963,291

$2,000,000

47%

23% 1% 18%

Gifts-In-Kind $405,643

$1,000,000 0

Building Campaign $14,062,772

Fellowships/Chairs $5,210,480

Year

* The Campaign for the College of Business and Economics began in 2002 and ended in 2008.

Shelton’s

Western Overseas Corp.

Entertainment Industry Foundation

Rebella Accountancy

Singer Lewak Greenbaum

Westport Properties

Ferguson Enterprises

R.R. Leonard Company RueVac Property

SLGG Charitable Foundation

White, Nelson & Co. LLP

Fidelity Charitable Gift Fund

Southern Counties Lubricants LLC

Windes & McClaughry Accountancy

First Insurance Funding Corp.

Rus, Miliband & Smith

Fullerton Marriott

R.W. Lyall & Company, Inc.

Hayes Engineering, Inc.

Safety Supply America

Hinton, Kreditor & Gronroos LLP

Schroeder Management Company

HMWC

SDC Technologies

Steven G. Mihaylo Family Foundation

HR Alternatives, Inc.

Tustin Community Bank

Stores Online

ICW Group

Worldwide Facilities, Inc.

State Compensation Insurance Fund State Farm Insurance Companies State Farm Insurance - Steven Wang States Logistics Services, Inc.

Corporation Wood Gutmann & Bogart Insurance Brokers Zenith Insurance Company

Services

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Non-Profit Organization U.S. Postage PAID Permit 1635 Santa Ana, CA

Mihaylo College of Business and Economics P.O. Box 6848 Fullerton, CA 92834-6848

Titan Pride

Show Off Your Titan Pride! Mihaylo College merchandise is available – including license plate holders, window clings, magnets, mugs and travel tumblers – through Titan Shops. Let your colleagues know that your superior career performance started at Cal State Fullerton’s Mihaylo College!

Alumni Participation Increases Mihaylo College’s National Rankings This last year, we saw a substantial boost in Mihaylo College’s national rankings. As alumni, your involvement helps in our collegiate rankings because the number of alumni who support the college financially and otherwise is factored into our scores.These rankings are important measurements that result in increased funding, attract the very best students in Southern California and, very importantly, boost the reputation of the college, which in turn increases the value of your degree. Mihaylo College is ranked as a Best Business Program by U.S. News & World Report. Many of you continue to support the college in many ways, from monetary donations both large and small to hands-on activities, including participation in student clubs, Mihaylo’s Centers of Excellence, mentorship programs, speaking in classrooms and at seminars, and of course, by providing both internships and job opportunities to your fellow graduates.

Link with Mihaylo College’s various networks and receive information and invitations to coming events on and off campus featuring Southern California’s business leaders.

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Mihaylo College is a Princeton Review Best Business School. If you haven’t already begun supporting Mihaylo College, we hope that you will do so – gifts both large and small are extraordinarily helpful to the college, and no matter how small the gift, each donation is factored into our rankings.

For those Dean’s Report 2008-2010

of you who continue to support Mihaylo College – thank you. You are ranked No. 1 with us!


Spring 2011 CSUF Mihaylo Indicator