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Certificate course in

Developing the Corporate Social Responsibility Strategy & Report 18-19 March 2014, Bangalore & 20-21 March 2014, Mumbai

Developing the Corporate Social Responsibility Strategy & Report


orporate Social Responsibility (CSR) entails all efforts implemented to detect and manage social and environmental impacts that directly influence the financial viability of the organization. CSR is no longer considered a marketing or PR activity, rather a comprehensive process that is directly related to the corporate strategy, enabling the organization to identify and manage operational risk, as well as to better engage with stakeholders. Objectives Τhere needs to be a general acceptance of the fact that CSR is an internal tool enabling the organization to better manage and assess risk. It is not a tool for external communications, nor it is a tool for promotion of the organization. It is a management system that takes into consideration the internal and external operational environment and aims at positioning the organization with the least possible sustainability impact. Organizations that truly want to experience the benefits of CSR across the value chain must determine the sustainability context of their operations, assuring that CSR is integrated throughout the organization, is practiced in its relationships and takes into account the interests of stakeholders. In other words, there needs to be an assessment and an understanding of operational impact across the social and environmental spectrum as well as an identification of the stakeholder groups that are affected. The Training shall address all relative CSR thematic areas aiming to provide participants

with an understanding of all the relative issues so as they are able to design and implement their organization’s CSR Strategy and Report. The Training offers official Certification of Attendance issued by the Indian Centre for CSR, recognizing Indian professionals who have taken an active step towards better understanding how to design and implement CSR within their organizations. Learning Objectives & Training Deliverables The training presents global and local trends, methodologies and examples in Corporate Social Responsibility (CSR), enabling participants to: i. understand the evolution of CSR over the years and consider present and future developments that will have a direct impact on their operations. ii. assess the efficiency and viability of their organization’s current operations vis-à-vis the internal and external environments in which they operate as well as the stakeholders who have a direct impact on operations iii. design and manage their organization’s CSR Strategy iv. develop their organization’s CSR Report Training Material The training promotes CSR knowledge by relying on the active interaction among participants, trainers and leading sustainability guest speakers. Training material consists of presentations, exercises, reference material, videos, and audio material.

Training Agenda Day 1 08:30 – 09:00


LEGISLATION & TRENDS 09:00 – 11:00

 History and current issues in CSR • The evolution of CSR • Legislation • CSR Guidelines/Standards/Labels • Global Trends


 Design the CSR Strategy – Translating impacts into Action • Preparing the Organization (using the VSM Model)

13:00 – 14:00


14:00 – 17:00

• (cont.) Design the CSR Strategy – Translating impacts into Action • Designing the Sustainability Strategy (Close the Loop methodology) Exercise: Stakeholder Identification

Day 2 08:30 – 09:00

Morning Coffee


 Design the Environmental Management Strategy – Translating impacts into Action • Looking at the Operational & Product level (GHG Emissions, LCA, Ecolabels)

13:00 – 13:30

Exercise: Understanding the LCA Assessment

13:30 – 14.30



 Sustainability Reporting (according to the G4 Guidelines of GRI)  Quality Assurance Statement  Communicating the Sustainability Report Exercise: Understanding Sustainability Reporting

Trainer Credentials Ms. Irene Daskalakis

Irene Daskalakis is currently the Business Development Manager at Close the Loop. She holds a Bachelor of Business Administration, with a concentration in International Business, from George Washington University in Washington, DC, USA and a Master of Business Administration, with a concentration in International Business, from Athens University of Economics and Business, in Athens, Greece. Irene has worked at the Global Programs and Partnerships Unit at the World Bank, where she was involved in the promotion of strategic partnerships with Foundations. She also worked at the European Commission Delegation in Tirana, Albania where she supported the involvement of Civil Society in Albania’s European Integration Process (political Unit) and executed a project in Public Internal Financial Control, in close consultation with the Albanian Ministry of Finance (operations Unit). In the area of Corporate Responsibility Management, Irene has implemented advisory projects, workshops and research in Europe (Greece, Turkey, Cyprus, Belgium, Luxemburg), in the Middle East (U.A.E, Saudi Arabia, Lebanon), Asia (India, Thailand) and N. America (U.S.A). Project focus areas include the design of the Corporate Sustainability Strategy, the implementation of Sustainability Assessments (based on the EFQM Framework for CSR, ISO 26000, Corporate Responsibility Index, Viable System Model) and the development of Sustainability Reports (based on the G3 Guidelines of the Global Reporting Initiative, UN Global Compact Principles).

Rajesh Tiwari

Rajesh Tiwari is Founder of Indian Centre for Corporate Social Responsibility (ICCSR). Earlier, he founded Tikona Digital Networks Pvt. Ltd. in 2008 and served as its Joint Managing Director. He was Group Director at Reliance Communications, where he made significant contributions to its telecom tand Optical Fibre infrastructure development. He was also Group President of Reliance Industries and has served across array of functions. Earlier in his career, Rajesh Tiwari was part of the elite government service for 14 years where he was part of the founding team of MTNL. He also worked as Private Secretary to Minister of Information and Broadcasting (Government of India). He was Executive Director of Bharat Aluminium. He started his career with Hindustan Lever Limited. He also served as Executive Vice President of Afro-Asian Satellite Communications. He is an alumnus of St. Xavier’s College in Kolkata, an MBA from University of Hull, England and a Doctorate in Social Administration from USA.

Dr. Panagiotis Panagiotakopoulos

Panagiotis (Panos) is the Founder and Managing Director of Close the Loop. He has extensive scientific knowledge in the fields of Sustainability, Environmental Management, Corporate Social Responsibility, Ecolabel Strategies and Organizational Development, both from his postgraduate studies as an Environmental Engineer, and his research during his Ph.D. He has an extensive teaching experience on these fields both at an academic (Democritus University of Thrace and National Technical University of Athens) and a professional level, through the delivery of specialized seminars to numerous organizations and companies. His research and teaching experience has contributed to the provision of high-level specialized consulting services to various public and private organizations. He is Greece’s National Eco-Innovation Expert for OECD, member of the Scientific Committee of the Institute for Interdisciplinary Environmental Studies, Associate of the Chamber of Environment and Sustainability and a member of the Network of Project Managers in Greece. Dr. P. Panagiotakopoulos has served as assessor of the IPMA International Project Excellence Award, while the Global Reporting Initiative (GRI) has assigned him as a Quality Control Consultant for its Certified Training Programs in Greece.

Fee Structure • For Corporates: `38,000/plus taxes per delegate. 10% discount on base rate for bulk participation (three or more participants from the corporate) • For Educational Institutes / NGOs etc: `33,000/- plus taxes. 10% discount on base rate for bulk participation (three or more participants from the corporate) • Service Tax of 12.36% is applicable • If the participant registers on or before 31st January, 2014, there will be an early bird discount of 10% applicable.

Venue: Indian Merchants’ Chambers IMC Building , IMC Marg, Next to Churchgate Station Churchgate , Mumbai 400 020

For more information, please contact: Indian Centre for CSR 601, 6th Floor, Technocity, Plot No. X4/5 A, TTC Industrial Area Mahape, Navi Mumbai- 400701 Tel No: +91 22 2778 8481 / 82 Mobile: 9323933185 Email: Mumbai Chaitali Chatterjee - 09819801750 Dewang Mewati - 09664890428 Pune Neha Garg - 09960613373 New Delhi V Chopra - 09560 833 833 BP Singh - 09910668288 Abhay Kumar - 09304119377 Bangalore Priya Malebennur - 09920939103

Delegates from companies who attended last workshop

Developing the CSR Strategy & Report (G4)  

Workshop on Developing the CSR Strategy & Report (G4)

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