wasaga beach, ontario November 1 – 3, 2009
“It’s the set of the sails—not the direction of the wind—that determines which way we will go....”
Hospitality Lives Here! FEDERATION OF ONTARIO BED & BREAKFAST ACCOMMODATION
On November 1, 2009, Bed & Breakfast owners from across all of Ontario converged on Wasaga Beach for FOBBAâ€™s 23rd Annual Conference and General Members Meeting. As the photos in this album demonstrate, it was a resounding success! Planning began in March, with site selection and budgeting. And for the first time, we struck on a theme: Bringing the 60s back to the Beach. That looked after the fun. Our business message was carried by leading industry experts, including Jay Karen, President and CEO of the Professional Association of Innkeepers International (PAII), who came to Wasaga from New Jersey, and B&B luminary and travel author Pamela Lanier, who travelled the furthest, from California. Doug McCue, a former B&B owner, provided a first-hand account of his struggles with the Ontario Human Rights Tribunal that resulted from his refusal to accommodate a guest with a service animal due to his own proven disability. Linda Simpson, from the Georgian Triangle Tourist Association, spoke about the HST, new Tourism regions and the emerging role of DMMOS. And Progressive Conservative MPP Randy Hillier, founder of the Lanark Landowners Association and an outspoken proponent of personal and property rights, provided a memorable AGM closing keynote that will resonate throughout the next year and beyond.
“The Beach”... although this isn’t the way it looks in November! Nevertheless, FOBBA brought back the 60s with three days of learning, food and fun, starting at the iconic Dardanella, and hosted with 5-star hospitality and service at one of the oldest establishments in The Beach: the historic Marlwood Golf & Country Club.
welcome reception @ the dard For the first time, we took a chance and decided to offer the conference as a full blown three-day, two-night affair. And you came. And you stayed, and learned and danced and ate and networked and had a blast. We also sang out loud. And instead of always playing the hosts, we were the guests for three solid days... Heaven!
special guests At left, Pamela Lanier and Jay Karen from PAII attend our opening reception. PAII is holding discussions with BBCanada and FOBBA, looking at the possibility of bring a true Canadian national conference to Ontario in 2010.
Rich Schlieker, left, did a stellar job throughout the three days as conference MC.
Above, words of welcome from Denise Potter and Wasaga Beach Mayor Cal Patterson. Next page, FOBBA is welcomed by Henning Geiler, President of the Wasaga Beach Chamber of Commerce. At left, Conference Sponsor BizTV4U shoots footage for a future FOBBA video.
education day The morning after came early. And Jay Karen hit a home run with his presentation, Innkeeping Today and Tomorrow: Perspectives on the Economy and the Consumer. Both informative and entertaining, Jay set the tone and the pace that continued throughout the day, with a “fasten your seat belt” presentation that gave attendees much to think about. Proceedings kicked off with a few “open mike” stories from hosts, and a welcome video about the direction of FOBBA. At various points throughout the day, sponsors and exhibitors had a chance to “quick pitch” delegates on their products or services, while riding the “information elevator” – the amount of time it takes to ride an elevator from the ground to the top floor!
exhibitors Exhibitor space this year was a little disappointing, but the organizing committee has already secured a number of commitments for 2010 from vendors who were not able to commit to this year. Still, there was steady action around the BBCanada booth, Erb and Erb, BizTV4U, The Pampered Chef and Windmill Hill Soaps. Special thanks to Robin, top left, our Registration Desk volunteer for two years running.
Yes... itâ€™s your Board. From left, acting Treasurer Ron Bezoff, Pamela Lanier, Marketing Director Denise Potter, Vice President Garrett Klassen, Membership Director Deb Schlieker, Rich Schlieker, President Wendy Schuster, Communications Director Melanie McLennan; Front, Secretary Janis Topp with a clowning Stef Schuster.
Getting with the theme at the Monday night Gala Dinner: â€œBringing the 60s back to The Beach.â€?
yes, food was involved Marlwood staff Marc, Debbie, all the servers and particularly chef Chris Bishop put on a splendid series of spreads that would make any B&B host proud. And even though capacity was close to bursting, staff did a fantastic job of getting food to tables and clearing plates. Fabulous food, much of it local, was enjoyed over three days. And what made it particularly special is that this was Marlwood’s first-ever Conference of any type. We’re guessing they’re going to be doing a few more.
The main act... Neil Diamond is in the building. For one night only, Mr. Diamond agreed to impersonate Canadian tribute artist Joey Purpura, who gave a stellar and authentic Neil Diamond performance that had the crowd rocking, dancing, singing along and cheering for more.
Line dancing may not have been very popular with hippies in the 60s, but that didnâ€™t seem to matter to anyone here.
the business ahead Day 3 brought the Annual General Meeting itself, including a Constitutional change to increase the number of directors; elections; and a wide-ranging discussion of issues. Lunch concluded with a keynote address from MPP Randy Hillier, who spoke passionately about democratic principles, over-regulation, property rights, and the sometimes abusive process of the Ontario Human Rights Tribunals. In order to promote the FOBBA definition of a Bed & Breakfast, he urged all members to contact and meet with their MPP, and explain our position: that provincial recognition of B&Bs as â€œowner-occupied principal residencesâ€? is critically important to our sustainability and our future. New directors at large elected this year: Darrell Reader, Joseph Lawrence House, Collingwood; Marg Robillard, Country Doll House, Simcoe; and Linda Spenceley, Danygraig House, Parry Sound. They join incumbent and re-elected directors Wendy Schuster, Garrett Klassen, Merle Bezoff, Deb Schlieker, Denise Potter, Melanie McLennan and Janis Topp.
Mr. Hillier is presented with a signed copy of culinary activist Anita Stewartâ€™s latest book, Flavours of Canada, by FOBBA President Wendy Schuster. Anita Steward resides in Elora, Ontario.
doug mccue excerpted from Maclean’s magazine What’s new in the exciting world of Canadian “human rights”? Well, the other day Kelly Egan of the Ottawa Citizen reported the story of a gay bed-andbreakfast owner allergic to dogs who got hauled in for “mediation” by the “Human Rights” Tribunal of Ontario after he turned away a blind man with a Seeing Eye dog. Douglas McCue, 68, of the CornerStone B&B in Perth, Ontario, suffers from acute sinusitis aggravated by exposure to canines. Ian Martin, a blind diabetic, responded with a lawyer’s letter and a demand for compensation that started at two grand and quickly escalated into five figures.... FOBBA members can read the story of Doug McCue by visiting www.fobba.com
2009 conference attendees (alphabetically by last name) Eleanor Anderson, Anderson’s Hilltop B & B, Shelburne Robert Anderson, Anderson’s Hilltop B & B, Shelburne Bev Behnke, Ashbury Inn on the River, Prescott Lyle Behnke, Ashbury Inn on the River, Prescott Ron Bezoff, Tree Tops B&B, Bracebridge Elsie Bonney, A Muskoka Dream Catcher, Huntsville Virginia Bowman, BizTV4U.com , Mount Brydges Ruth Brenner, North Shore B&B, Thessalon Betty Bridgens, Betty and Tony’s on the Water, Orillia Tony Bridgens, Betty and Tony’s on the Water, Orillia Joyce Bridgett, Coat n Tails Inn, Stayner Shane Burry, Serenity Ranch Bed & Breakfast, Jerseyville Dianne Campbell, Montrose Inn, Belleville Wayne Campbell, Montrose Inn, Belleville Lorlee Cunliffe, LeeWay B&B, Lions Head Wayne Cunliffe, LeeWay B&B, Lions Head Janet Fenton, Fenton’s B & B, Sudbury Stan Fenton, Fenton’s B & B, Sudbury Kathleen Fernandez, Pampered Chef, Guelph Lucy Ferri, At Wasaga B&B, Wasaga Beach Lucy Foglietta, St. John’s B&B, Simcoe Connie Froats, Mopar Meadow, St.Thomas Dwayne Froats, Mopar Meadow, St.Thomas Amy Gee, Marlborough House Bed & Breakfast, Leamington Troy Gee, Marlborough House Bed & Breakfast, Leamington Henning Geiler, Chamber of Commerce, Wasaga Beach Sabine Geiler, Guest, Wasaga Beach Marie Gerber, Gerber’s Log Cabin Bed and Breakfast, Wellesley Ron Gerber, Gerber’s Log Cabin Bed and Breakfast, Wellesley Ryan Gomes, Corner Stone Bed & Breakfast, Perth Gerard Hamoen, Just For You, Thamesford Kim Harding, Mallard’s Nest Guesthouse, Wasaga Beach Nick Harding, Mallard’s Nest Guesthouse, Wasaga Beach EdwardHearn, Kent House Bed & Breakfast, Kanata Brenda Heming, Kent House Bed & Breakfast, Kanata Randy Hillier, Memeber of Provincial Parliament; Lanark, Frontenac, Lennox, Addington Debra Honor, Honor’s Country House B&B, Amherstburg
Robert Honor, Honor’s Country House B&B, Amherstburg Leonora Hopkins, Avon & John, Stratford Ray Hopkins, Avon & John, Stratford Edward Jeffrey, Albert Square, Stratford Shirley Jeffrey, Albert Square, Stratford Jay Karen, PAII, New Jersey Tim Kauk, Erb and Erb Insurance Brokers , Kitchener Mark Kinney, Ontario Provincial Police, Wasaga Beach Garrett Klassen, 3 Bears Bed & Breakfast, Elora Clara Kooistra, Gramma’s House, Alliston Sidney Kooistra, Gramma’s House, Alliston Don Lamoureux, Halpenny Insurance Brokers Inc., Ottaws Pamela Lanier, LanierBB.com, California Jane Locke, Lakewinds Country Manor, Niagara-on-the-Lake Steve Locke, Lakewinds Country Manor, Niagara-on-the-Lake Denise Lucken, BBCanada, Hamilton Jill Macintosh, BBCanada, Hamilton Allison MacLaughlan, GTTA, Collingwood Ted Mallett, CFIB, Toronto Mariann Marlow, Lilac Lane B&B, Peterborough Sharlene Martin, Dockside B&B, Orillia Wayne Martin, Dockside B&B, Orillia Don Matthews, Sleepy Hollow Bed & Breakfast, Gananoque Marion Matthews, Sleepy Hollow Bed & Breakfast, Gananoque Doug McCue, Corner Stone Bed & Breakfast, Perth Beth McDonald, Innisfree B & B Tobermory, Tobermory Cathy McGowan, BBCanada, Hamilton Gail McKay, Maplewood, Owen Sound Andy McLennan, London House Bed and Breakfast, Guelph Melanie McLennan, London House Bed and Breakfast, Guelph Rose Meghie, Plantation House Bed & Breakfast, Bethany Peggy Moffat, Ambleside Inn Bed & Breakfast, London Tom Moffat, Ambleside Inn Bed & Breakfast, London Sally Moore, Sunny Rock Bed & Breakfast, Minden Roger Morrison , Grassroots Rural Retreat , Lucknow Vicky Morrison , Grassroots Rural Retreat , Lucknow Aileen Parsons, A ParkView B & B, London Doug Parsons, A ParkView B & B, London Cal Patterson, Mayor, Wasaga Beach Debbie Patterson, Guest, Wasaga Beach Bert Peel, Riverwood, Belwood Marilyn Peel, Riverwood, Belwood
Don Pflug, Stouffer Mill Bed & Breakfast Getaway, Minden Jessie Pflug, Stouffer Mill Bed & Breakfast Getaway, Minden Denise Potter, Serenity in the Beach, Wasaga Beach Rob Price, Spotted Dog B and B, Madoc Jackie Pritchard, Windmill Hill Soap, Dundalk Darrell Reeder, Joseph Lawrence House B&B, Collingwood Janet Reeder, Joseph Lawrence House B&B, Collingwood Bob Richmond, Richmond Manor B & B, Barrie Pam Richmond, Richmond Manor B & B, Barrie Marg Robillard, The Country Doll House B&B, Simcoe Carol Ross, The Victorian Inn B&B, Midland John Ross, The Victorian Inn B&B, Midland Gisela Rust, Ravenna Hill Bed & Breakfst, Clarksburg Juergen Rust, Ravenna Hill Bed & Breakfst, Clarksburg Deb Schlieker, Stonehurst, Fergus Rich Schlieker, Stonehurst, Fergus Stefan Schuster, Hillcrest House, Waterloo Wendy Schuster, Hillcrest House, Waterloo Betty Shannon, Inn the Woods B & B, Coldwater Linda Simpson, Georgian Triangle Tourist Association, Collingwood John Smart, Blacksmith House B&B, Creemore Linda Spenceley, Danygraig House, Nobel Patricia Steer, Angel House Bed & Breakfast, Creemore Kate Steer-Ceccarelli, Angel House Bed & Breakfast, Creemore Shirley Stott, Lioness BB, Parry Sound Wayne Stott, Lioness BB, Parry Sound Doug Thurlbeck, Creighton Manor Inn B&B, Atherley Paul Tomori, GuestServe Inc. Online Reservation Systems, St. Catharines David Topp, Rutherford House, Hamilton Janis Topp, Rutherford House, Hamilton Gord Trimble, Between The Maples, Owen Sound Maggi Trimble, Between The Maples, Owen Sound Barbara Turner, Georgian Terrace Guest House, Penetanguishene David Turner, Georgian Terrace Guest House, Penetanguishene Ben Veld, Zeelandia B & B, Woodstock Elly Veld, Zeelandia B & B, Woodstock Coby Veltman, Algonquin Retreat B & B, Huntsville Peter Veltman, Algonquin Retreat B & B, Huntsville Melanie Ward, 3 Bears Bed & Breakfast, Elora
Betty Wells, Guest, Wasaga Beach Stan Wells, Councillor, Wasaga Beach Dorothy Wentworth, DuckTail Inn, Hamilton Scott Williams, Spotted Dog B and B, Madoc Sandie Wilson, Wisteria Bed & Breakfast, Peterborough Steve Wilson, Wisteria Bed & Breakfast, Peterborough Gerd Woelfl, North Shore B&B, Thessalon Shirley Woods, Tranquility Base Bed and Breakfast, Ancaster
Conference Organizing Committee: Denise Potter, Serenity in the Beach Deb Schlieker, Stonehurst B&B Garrett Klassen, 3 Bears B&B Wendy Schuster, Hillcrest House Merle Bezoff, Tree Tops
Right, the end of the line: the committee decompresses.
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Hospitality Lives Here! Federation of Ontario Bed & Breakfast Accommodation 23rd Annual Conference and General Members Meeting Wasaga Beach, November 1 - 3, 2009