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A Guide to CrossReach


CrossReach (the Church of Scotland Social Care Council) provides care and support to some of Scotland’s most vulnerable people. Our work is both challenging and exciting and is built upon the Church’s long tradition of providing care and support, dating back to 1869. Our experience in the social care field has seen CrossReach develop our services in Adult Care, Children & Family and Older People according to the needs of the communities we support.

Adult Care Services We recognise that each person has unique needs, preferences and aspirations, and that everyone has the right to make decisions about their own life. In so doing, CrossReach Adult Care Services support people between the ages of 16 and 65 with the range of difficulties that they face, to rebuild their lives. The range of services we offer include Criminal Justice, Homelessness, Learning Disabilities, Mental Health and Substance Misuse. Adult Care Services’ aim is to help people who use our services to make their own decisions, improve their quality of life and unlock their potential. We work with individuals to design a personalised support plan to prepare for the future, making tangible strides towards independence where possible, or for clients and carers to access information, treatment and community support. Central to our philosophy is an emphasis on recovery where appropriate; this approach promotes service user involvement and social inclusion. Working with local authorities and other partners, as well as engaging with local people, has led CrossReach to a better understanding of what services are needed within our communities. CrossReach's Adult Care Services deliver sensitive, supportive and person centred services where people can expect to receive a professional service tailor-made to their needs.

Services to Older People At CrossReach we have many years experience in providing care and support to older people in Christ’s name. We have been working in this area since 1928 and are today supporting more than 750 older people throughout Scotland. We have more than 30 services across the country. Our staff work alongside and support the older person to develop a personal plan which enables each individual to live life the way they choose with the appropriate level of care and support. This support is delivered in a variety of ways including residential care, dementia care, day care, respite care, community based care and support and also through creative arts.


CrossReach is a forward thinking organisation that not only offers services to people but also aims to identify existing and emerging areas of need, as well as pioneering new approaches for early intervention and support. Today we employ almost 2,000 staff in more than 70 individual services, offering care at the point of most need. For more information about each of our services, please visit our website: www.crossreach.org.uk

Children and Family Services CrossReach services help transform the lives of thousands of children young people and their families by supporting them in a variety of different ways and settings. We recognise that to be effective support should be both proportionate and timely and designed with the help of families to meet their specific circumstances. We believe that with the right support and intervention in place children and their families will build on their own skills and abilities enabling them to build positive relationships, to thrive and to succeed.

Our COSCA accredited counselling services offer 1-1 counselling, family therapy, couples counselling, children’s counselling, art therapy, and an employee assistance programme. We have specialist counselling for people in recovery from addictions, and children affected by parental substance use. We also offer counselling options, crèche and infant massage for families experiencing perinatal mental health problems. We can support other agencies by offering counselling supervision training in counselling skills and training in perinatal mental health.

For children and young people with complex Additional Support Needs, who have experienced emotional trauma or have learning disabilities CrossReach offers residential and short breaks services. Our Care and Education services offer short and long term placements providing the stability many children and young people require. Based in small house settings and accessing our own education service if required, children are able to build positive relationships and re-engage with learning. The short breaks service allows children with disability to stay over with us in a fully adapted building or to access activities in the community which they may otherwise not be able to enjoy.

Perth Prison Visitors Support and Advice Centre supports children and families affected by imprisonment in a number of different ways and we work with other such centres by providing staff or strategic support helping to ensure the needs of children caught up in the criminal justice system are met.

Our services are registered with the Care Inspectorate and we adhere to the National Care Standards. Many of our services have received external quality accreditation in the form of the Customer Service Excellence Award. We are committed to the philosophy of partnership working and where a need is identified we look for ways to establish innovative new projects. That’s why we developed Heart for Art, a new Creative Arts project for people with dementia. We have an impressive track record, developing new initiatives in dementia care for over thirty years. We have established two posts specifically focussed on research and development in dementia care and are

The Daisy Chain Early Years Service works in partnership with a number of churches and local community groups to improve the life chances of some of Scotland’s most marginalised families using play, arts and literacy based interventions to improve attachment and break down social isolation.

the first organisation in Scotland to have a Dementia Ambassador in every service. At CrossReach we recognise people's uniqueness as individuals. This fundamental premise is at the heart of our work and shapes our approach. We have a well trained, competent and confident workforce supported in their development by Employee Development Officers through an organisational culture rooted in promoting People Development. We aim to enable people to realise their dreams and aspirations and attain the highest quality of life possible.


Counselling, Support & Training ● Bluebell Perinatal Counselling Services (Glasgow, Edinburgh, Lothians) ● Burnside Court (Moray & Inverness) ● COSCA Counselling Training (Glasgow) ● Employee Assistance Programme (Glasgow, Edinburgh) ● St. Andrew’s Centre (Dunbar) ● Simpson House (Edinburgh) ● Tom Allan Centre (Glasgow) ● Wallace House (Edinburgh)

Adult Care Services: Criminal Justice ● Dick Stewart Service (Glasgow) Homeless People ● Cale House (Inverness) ● Cunningham House (Edinburgh) ● Kirkhaven Project (Glasgow) ● Lewis Street (Stornoway)

Services to Older People:

Learning Disabilities ● Eskmills (Edinburgh) ● The Bungalow (Stonehaven) ● Threshold Edinburgh ● Threshold Glasgow ● Threshold Support Services (Hamilton) Mental Health ● Allarton (Glasgow) ● Gaberston House (Alloa) ● Morven Day Services (Kilmarnock) Substance Misuse ● Beechwood House (Inverness) ● Dòchas Housing Support (Stornoway) ● Rainbow House (Glasgow) ● Rankeillor Initiative (Edinburgh) ● Tayside Support Services (Angus / Dundee) ● Whiteinch Move On Service (Glasgow)

Children & Family Services: Looked After Children ● Ballikinrain Campus (Balfron) ● Finniescroft Farm (Lennoxtown) (from April 2016) ● House of Newburn (Arnprior) ● Mill Muir Farm House (Gargunnock) ● Mount Pleasant (Dalry) ● Rockwood House (Beith) ● After Care and Housing Support Service Children with Disabilities ● The Mallard, The Garratt & GO2 (Glasgow) Community Services / Early Intervention ● Daisy Chain Early Years Project (Glasgow) ● Perth Prison Visitors Support and Advice Centre ● Sunflower Garden (Edinburgh)

● Achvarasdal (Thurso) ● Adams House (Elderslie) ● Auchinlee (Campbeltown) ● Balmedie House (Balmedie) ● Bellfield (Banchory) ● Budhmor House (Portree) ● Cameron House (Inverness) ● Clashfarquhar House (Stonehaven) ● Cumnor Hall (Ayr) ● Eastwoodhill (Glasgow) ● Glasgow Supported Living Services ● Heart for Art, Bankfoot ● Heart for Art, Broughty Ferry ● Heart for Art, Edinburgh ● Heart for Art, Garelochhead ● Heart for Art, Glasgow ● Heart for Art, Kirkcudbright ● Heart for Art, Stonehaven ● Invereck (Dunoon) ● Morlich House (Edinburgh) ● Oversteps (Dornoch) ● Queens Bay Lodge (Edinburgh) ● South Beach House (Ardrossan) ● St Margaret's House (Polmont) ● The Elms Care Home (Edinburgh) ● The Oasis Bankfoot Day Service ● The Oasis Garelochhead Day Service ● The Oasis Tryst Day Service (Pitlochry) ● Walter & Joan Gray Home & Day Service (Shetland) ● Well Hall (Hamilton) ● Whinnieknowe (Nairn) ● Williamwood House (Glasgow) CR0134

bdd@crossreach.org.uk 0131 657 2000

www.crossreach.org.uk

Guide to CrossReach  

A short guide to our work and our services

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