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Creaghan Harry

Factors The BPO Management Need To Work On To Improve Employee Satisfaction


Factors The BPO Management Need To Work On To Improve Employee Satisfaction The management team is one of the most significant departments in a BPO organization. The usual trend of management has gradually changed and is currently undergoing several changes in the recent times. In the opinion of the Creaghan Harry, BPO industry is thriving on improving its overall performance and administration by providing BPO workers with quality work life and the senior management team plays a crucial role in accomplishing the same. Here are some of the measures that can be taken by the management team in order to improve the quality of work life for the BPO employees.


Take initiatives to improve working space condition for employees

As the management head, the best way you can influence the working life of the employees is by providing them with a comfortable and secure working space. This not only includes the particular working zone but also consists of the entire infrastructure of the organization. It is essential that employees are facilitated with proper lighting, temperature and most importantly ventilation.


Factors The BPO Management Need To Work On To Improve Employee Satisfaction Ventilation is one of the most important criteria when it comes to improving working conditions as an entire team of workers spends time around the clock in there and also provide over times when required. Apart from the mentioned, Creaghan Harry states that the facilities should just not be limited to the core working area but also the extended working area, which might include the restroom, cafeteria or common room.


Maintain frequent touch with employees and receive feedbacks One of the most significant things that the management can do to provide both comforts as well as security to employees is by getting in regular touch with the functionality department or workers from a different level. The management can also use dynamic mediums including the online survey portals in order to drill down to the core of employee needs, requirements, complaints and feedbacks. This shall not only solve the surrounding aspects for the employees but also aid in resolving inner conflicts on employee level. Employees will know where to reach once they become a part of the criteria of a quality management team and eventually decrease the performance level of the entire organization


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The change in paradigms of BPO sector with Creaghan Harry  

Creaghan Harry is not just an astounding supervisor of his business but is also a person who believes in altruism. He is a great philanthrop...

The change in paradigms of BPO sector with Creaghan Harry  

Creaghan Harry is not just an astounding supervisor of his business but is also a person who believes in altruism. He is a great philanthrop...

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