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Stel het doel centraal en niet de ‘regeltjes om de regeltjes’

De easycratie is een netwerk van professionals, dat naast de traditionele bureaucratieën een steeds machtiger en invloedrijker bolwerk wordt. En dat uiteindelijk zelfs de bestaande bureaucratie zal dwingen ook easycratisch te worden.

Martijn Aslander geeft lezingen over onderwerpen als de netwerksamenleving, web 2.0, het slim delen van kennis, collectieve intelligentie en zwermen; dé ingrediënten van de easycratie. Erwin Witteveen is een journalist/publicist die met humor en diepgang ingewikkelde zaken in heldere taal opschrijft. Hij schrijft voor vakbladen op het gebied van marketing en management.

978 90 5261 702 2 801

EASYCRATIE

Easycratie roept op tot een nieuwe manier van werken, organiseren én samenwerken die dwars door bestaande organisatiestructuren heen gaat. Het laat zien hoe je samen met andere bevlogen professionals het verschil kunt maken, ongeacht je plaats in de traditionele hiërarchie. Je hoeft niet eerst CEO of minister-president te worden om dingen te kunnen verbeteren. Je moet er alleen voor zorgen dat je de juiste spelregels kent. Want van boven naar beneden werkt anders dan van beneden naar boven.

Aslander & Witteveen

In grote, logge organisaties heerst vaak een verstikkende bureaucratie, die het onmogelijk maakt om de grote vraagstukken op te lossen. Er zijn genoeg mensen die de oplossingen hebben, maar zij worden nog al te vaak belemmerd door regels, hiërarchieën en een gebrek aan samenwerking. Dat moet en kan anders: vervang de bureaucratie door de easycratie!

Martijn Aslander Erwin Witteveen

DE TOEKOMST VAN WERKEN EN ORGANISEREN

29-07-2010

EASYCRATIE

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@>G BG => P>@ > >:LR<K:MB> IKH;>>KM GB>NP> P>@>G M> OBG=>G P::K;BC IKH

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 - 2 0) - (- 2 +

;E>F>G :EL D:GL>G PHK=>G @>SB>G G P::K D:GL>G PHK=>G HF@>S>M BG <K>

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((


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+*


) %7 ='6%8- )

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–M>K>G G:NP>EBCDL O:G => D>GGBL O:G ANG F>=>P>KD>KL >G DE:GM>G > HO>KA>B= IKH–M>>KM G:NP>EBCDL O:G => D>GGBL O:G ;NK@>KL G>KSBC=L S:E =BM O>KHHKS::DM PHK=>G =HHK HG@>EHH? BG => PBCLA>B= O:G => F:LL: G SH @>D BL =:M HG@>EHH? GB>M P:GM PB> ;BCOHHK;>>E= AHG=>K= :F:M>NK–EFIC>L HI 3HN.N;> ;>DBCDM SB>M FBLL<AB>G  L<AHDD>KB@> LE><AM ;>EB<AM> –EFIC>L HO>K HGBGM>K>LL:GM> HG=>KP>KI>G :G EBCD>G "HEERPHH= "BEO>KLNF >G :ELF>>K GH@ >>G FBCE>GO>KK> OHHKLIKHG@ M> A>;;>G '::K @::M A>M HF =B>  LE><AM> –EFIC>L H? @::M A>M HF =:M >G> ;KBEC:GM> G P:M @>;>NKM >K :EL B>=>K>>G >>G @H>=> OB=>H<:F>K: A>>?M 1B> HI >>G P>;LBM> :EL 0BF>H <HF DBCDM >>G LHHKM 3HN.N;> F::K =:G P:M L>KB>NS>K >G BG => SH>D?NG<MB> ;BC

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=>G ;>K>BDM => MHI F::K E:G@S::F G :EL S> =::K :E ::GDHFM BL S> @>–E

M>K= O>KFBGDM =HHK <HFFNGB<:MB>KNBL BG => O>KL<ABEE>G=> ABeK:K<ABL<A> E:@>G HO>G=B>G O>KFBGD>G O>KL<ABEE>G=> MNLL>GE:@>G HHD LHFL ;>PNLM

++


  >; ) 61) 2

=> BG?HKF:MB> =B> S> FH>M>G =HHK@>O>G HF ANG >B@>G IE>D BG => ABeK:K<AB> M> ;>L<A>KF>G

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<NKK>GMB> O:G => =BK><M> <HG<NKK>GM>G NBM => F:KDM :M A>>?M M> F:D>G F>M => P>M O:G => K>FF>G=> OHHKLIKHG@ #GGHO:MB>L O:G =BK><M> <HG<NKK>GM>G SBCG =HHK@::GL K>E:MB>? >>GOHN=B@ G: M> OHE@>G 0>KOHE@>GL A>;;>G ;>B=> <HG<NKK>GM>G >>G LHHKM@>EBCD> DHLM>GLMKN<MNNK BG<ENLB>? HO>KMHEEB@> ;>=KBC?LFB==>E>G '::K >>G GB>NPDHF>K HI => F:KDM IKH–M>>KM LM>KD O:G => P>M O:G => K>FF>G=> OHHKLIKHG@ *NNK M>K BEENLMK:MB> :EL MP>> =BK><M> <HG<NKK>GM>G ;>B=>G => I:IB>K>G ?HE=>K O>KO:G@>G =HHK >>G =B@BM:E> ?HE=>K SBMM>G S> ;>B=>G GH@ F>M => ANNKDHLM>G O:G => GN E>>@LM::G=> EHH=L F>M

+,


) %7 ='6%8- )

=> I>KLHG>>ELDHLM>G O:G => EHH=LF>=>P>KD>KL >G F>M EHI>G=> <HGMK:<M>G F>M A>M ?HE=>KO>KLIK>B=;NK>:N '::K => GB>NPDHF>K HI => F:KDM A>>?M @>>G EHH=L E::M LM::G EHHGDHLM>G OHHK EHH=LI>KLHG>>E >G EHI>G=> <HGMK:<

M>G ?–<BeGM P>KD>G=> HK@:GBL:MB>L BG >?–<BeGM> F:KDM>G SNEE>G GB>M LG>E ;>=K>B@= PHK=>G =HHK >:LR<K:MBL<A> GB>NPDHF>KL BG => F:KDM ::K O:EM P>BGB@ >>K M> ;>A:E>G OHHK GB>NP> MH>MK>=>KL > =KBC?O>>K OHHK >>G GB>NP

DHF>K BL GN CNBLM =:M ABC =>GDM =:M A>M ;>M>K D:G LEBFF>K @H>=DHI>K >?–

<BeGM>K '>>LM:E ;>@BGM A>M >KF>> =:M => GB>NPDHF>K >>KLM >>G MBC=C> AHH?=

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JK8IKB8G@K88C ¤ (%+'.#-' > ><HGHFBL<A> BG?K:LMKN<MNNK P::KHI => MK:=BMBHG>E> HK@:GBL:MB>L @>;HNP= SBCG BL BG MB>G C::K MBC= K>OHENMBHG:BK O>K:G=>K= > HIM>ELHF O:G DHLM>G OHHK HG=>K :G=>K> ANBLO>LMBG@ I>KLHG>>E K><E:F> =KNDP>KD >G =BLMKB;NMB> ?NG@>>K=> OHHKA>>G :EL ::GSB>GEBCD> ;:KKBcK> OHHK GB>NP> MH>

MK>=>KL #G => GB>NP> ><HGHFBL<A> BG?K:LMKN<MNNK D:G >>G BGO>GMB>O> HG=>KG>F>K =B> => P>@ P>>M BG => G>MP>KD >G BG?HKF:MB>L:F>GE>OBG@ =>S> DHLM>G M>KN@L<AKH>O>G MHM ;BCG: GNE >G @>G>K:MB> @>E>=>G ;>@HG >>G ;>=KBC?LHIKB<AMBG@ =HHK@::GL F>M A>M HO>KMNB@>G O:G >>G ;:GD HF >>G LM:KM>KLDK>=B>M EHL M> I>NM>K>G '>M :EL ;BCDHF>G= @>OHE@ =:M A>M ;>=KBC?L

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<A>OK>>F=> GB>NP>EBG@>G MH> > <HG<NKK>GMB> OHHK => @>O>LMB@=> HK=> S:E =::K=HHK LM>>=L O:D>K NBM HGO>KP:<AM> AH>D DHF>G >G IE:M>GPBGD>E PHK=M EN<AMO::KMF::ML<A:IIBC >>G IHEBMB>F:G ;>@BGM >>G ;:GD >>G P>;

LBM> PHK=M >>G M>E>OBLB>HFKH>I SB> D:=>K )HD BG => IHEBMB>D DBCDM M>@>G

+-


  >; ) 61) 2

PHHK=B@ GB>F:G= F>>K OK>>F= HI :EL >>G BG=BOB=N>>E %:F>KEB= O:G => >G> HI => :G=>K> =:@ >>G >B@>G IHEBMB>D> I:KMBC ;>@BGM >G ;BGG>G >>G I::K F::G=>G BG => O>KDB>SBG@LIHEEL @KHM>K BL =:G >>G O:G => @>O>LMB@=> I:K

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@>O>G BG => <:M>@HKB> GHG –<MB> >KKBLL BL >KO:G HO>KMNB@= =:M B>=>K>>G =B>

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) %7 ='6%8- )

GB>NPL =B> :E NK>G =::KOHHK HI .PBMM>K >G !>>G-MBCE ;>D>G= P:K>G >G AH@> IHEBMB>:F;M>G::K F::DM> ;BCOHHK;>>E= H?–<B>>E ;>D>G= =:M >K >>G  C:KB@> O>K=:<AM> P:L @>:KK>LM>>K= M>KPBCE G::F >G MH>G::F O:G => =:=>K BG<ENLB>? ?HMHL O:G => ANBLSH>DBG@ HI A>M ANBL:=K>L O:G => =:=>K :EE:G@ HI BGM>KG>M <BK<NE>>K=>G )IO:EE>G= P:L A>M @>;KNBD O:G A>M PHHK= O>K=:<AM> M>@>GHO>K A>M PHHK= =:=>K 0>K=:<AM> BL MRIBL<A M::E@>;KNBD O:G => ABeK:K<AB> *HEBMB>

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K>G ‹ HO>K >>G F::ML<A:II>EBCD OK::@LMND =BL<NLLBeK>G >BG=B@>G =B> =BL<NL

LB>L O::D F>M => <HG<ENLB> =:M G:=>K P>M>GL<A:II>EBCD HG=>KSH>D O>K>BLM BL G P:GG>>K BG => ;H:K=KHHF O>K@:=>K= PHK=M HO>K => E:G<>KBG@ O:G F>KD 2 =NNKM A>M F>>LM:E GB>M E:G@ OHHK => OK::@ HI M:?>E DHFM %NGG>G P> HHD P>M>GL<A:II>EBCD ;>PBCS>G =:M F>KD 2 ;>M>K BL =:G A>M ;>LM::G=> F>KD 3 > P>M>GL<A:I BL ;BCG: A>BEB@ O>KDE::K= > F>GLA>B= BL HI SH>D G::K => P::KA>B= >G => P>M>GL<A:I E>O>KM =:M@>G> P::KG::K PBC HI SH>D SBCG 1:GM BG A>M <HEE><MB>O> @>=:<AM>G@H>= O:G => P>LM>KL> L:F>GE>OBG@ BL A>M >K <HG

L>JN>GM BG@>A:F>K= => P>M>GL<A:I BL H;C><MB>? => P>M>GL<A:I E>O>KM => P::KA>B= >G FRMA> BL @>L<A:I>G '::K PB> =B> FRMA> EHLE::M >G HG;>O:G@>G H;L>KO>>KM P:M P>M>GL<A:I =::=P>KD>EBCD BL D:G A::LM GB>M :G=>KL <HG<EN=>K>G =:G =:M => P>M>GL<A:I HI SBCG ;>LM >>G @H>=;>=H>E=> IH@BG@ =H>M MHM A>M OHHKM;K>G@>G O:G H;C><

MB>O> D>GGBL #G => IK:DMBCD BL => P>M>GL<A:I ><AM>K O>KK> O:G P::K=>OKBC > H;C><MB>O> P>M>GL<A:II>EBCD> D>GGBL PHK=M BFF>KL @>IKH=N<>>K= =HHK NGBO>KLBM>BM>G =B> @>EB>>K= SBCG ::G @>EHH?LHO>KMNB@BG@>G >G ::G IHEBMB>D>

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;>>E= D:G =>S> HK@:GBL:MB> :EL @>A>>E HG@>O>>K  D>>K >>G A:EO> ?M> ;>LI:

K>G ?@>S>M M>@>G A>M S>>K E:@> FBGBFNFC>N@=EHHG O:G >>G  C:KB@> D:K

K>MC>LP:LL>K BG EHHG=B>GLM DHFM =:M HO>K>>G F>M KNBF  >NKH I>K F::G= ">M >:LR<K:MBL<A> :LI><M O:G =BM OHHK;>>E= BL O:G=::@ ;>=:<AM FHK@>G NBM@>OH>K= HG:?A:GD>EBCD O:G => ;>LM::G=> ABeK:K<AB>

GFJKQ<><C<I9@A6 >EB<BM:MB>D::KM>G F>M >GO>EHI SBCG >>G @H>=EHI>G= :KMBD>E BG => OBC?AHG

=>K= PBGD>EL O:G >>G –EB::E;>=KBC? BG ANBLAHN=>EBCD> :KMBD>E>G 4> G>F>G P>BGB@ L<A:IKNBFM> BG S> SBCG GB>M ;>=>K?>EBCD >G => F:K@> BL AHH@ .HM HI

(**


) %7 ='6%8- )

>>G =:@ >>G GB>NP> BGLMKN<MB> NBM A>M AHH?=D:GMHHK DHFM IKH=N<M>G F>M >>G M> E:@> O>KDHHIF:K@> PHK=>G NBM A>M :LLHKMBF>GM @>GHF>G K FH@>G =::KHF @>>G IHLMS>@>EL F>>K PHK=>G O>KDH<AM BG => –EB:E>G #G => F>>LM> –EB:E>G PHK=M AB>K L<AHN=>KHIA:E>G= HI @>K>:@>>K= '::K => F:G:@>K O:G A>M –EB::E BG A>M DE>BG> IKHOBG<B>IE::MLC>  SB>M MHM SBCG O>K;BCLM>KBG@ =:M SBCG HFS>M BG ?>EB<BM:MB>D::KM>G F>M  IKH<>GM =::EM :M A>>?M M> F:D>G F>M => EHD:E> FB==>GLM:G=LBG?K:LMKN<MNNK BG A>M DE>BG> IE::MLC>  > DE:GM>G LM:II>G OHHK ?>EB<BM:MB>D::KM>G F:LL::E HO>K G::K A>M >GB@> :EM>KG:MB>? => LB@:K>GPBGD>E P::K PbE EHLL> IHLMS>@>EL PHK=>G O>K

DH<AM FBML F>G =::K HHD => ?>EB<BM:MB>D::KM DHHIM )I <HG<>KGGBO>:N BL =BM F::K >>G DE>BG IKH;E>>F P:GM BG => HO>K@KHM> F>>K=>KA>B= O:G => –EB:E>G E>B=M => F::MK>@>E GB>M MHM GH>F>GLP::K=B@> HFS>M=:EBG@>G > F::MK>@>E PHK=M =:G HHD :EL LN<<>LOHE ;>L<AHNP= '::K HI –EB::EGBO>:N =K>B@M >>G DE>BG> K:FI > EHD:E> LMHK>F:G:@>K SB>M SBCG D>KLM;HGNL BG @>O::K DHF>G "H> EHLM ABC =BM HI 4BCG IKH;E>>F ::GD::KM>G ;BC => K:RHGF:G:@>K BL >>G A>BEEHS> P>@ P>>M ABC NBM >KO:KBG@ ,>@>EL SBCG K>@>EL >G ::G NBMSHG=>KBG@>G =H>G P> GB>M SH BL => ;>=KBC?L<NEMNNK :G F::K HI >B@>G K>D>GBG@ IHLMS>@>EL BGDHI>G >G O>KDHI>G HF => EHD:E> <HG

LNF>GM M>K PBEE> M> SBCG ::KF>> SHN ABC SB<A HI S>>K @E:= BCL ;>@>O>G =HHK=:M ABC =:G >>G D:LLMKHHF <K>e>KM ;NBM>G => PBGD>E;H>DAHN=BG@ HF #G => >:LR<K:MBL<A> HIEHLF>MAH=> @::M => PBGD>EF:G:@>K O:G  HI SH>D G::K <HEE>@:L F>M >>G LHHKM@>EBCD IKH;E>>F BGG>G =>  O>KL<ABE

E>G=> –EB::EF:G:@>KL SBCG O:LM P>E >>G LMND H? MB>G <HEE>@:L ;BC PB> => HFS>M HHD =K:F:MBL<A BL @>=::E= 0KH>@>K P:L A>M HG=H>GEBCD HF :E =B>  :G=>K> PBGD>EF:G:@>KL bbG OHHK bbG M> ;>EE>G &::M LM::G =:M ABC S> :EE>  DHG ::GL<AKBCO>G > IHKMHDHLM>G >G DHIB>>KDHLM>G SHN=>G :E ;BCG: AH@>K SBCG =:G SBCG D>KLM;HGNL '::K BG => > >>NP OBG=M =>S> LMHK>F:G:@>K BG SBCG I< >>G I=? ;>LM:G=C> F>M => G::F >G :=K>L@>@>O>GL O:G :EE>  LMH

K>F:G:@>KL O:G A>M ;>=KBC? '>M >GB@ =B@BM::E DGBI >G IE:DP>KD F::DM ABC BG >>G A:E?NNKMC> >>G @KH>ILF:BE >G <HFFNGB<>>KM SH=H>G=> DHLM>EHHL F>M => SP>KF > OHE@>G=> =:@ A>>?M ABC K>:<MB>L O:G MB>G HO>K A>M A>E> E:G= O>KLIK>B=> PBGD>EF:G:@>KL =B> F>M A>MS>E?=> IKH;E>>F PHKLM>E>G .B>G P>M>G F>>K =:G bbG MB>G DNGG>G F>>K =:G bbG >G O:G A>G D>GM => F:KD>MBG@F:G:

@>K O:G => @KHHMLM> D::KM>GE>O>K:G<B>K G P>>K >>G :G=>K DHFM >K:<AM>K =:M ABC EB= BL O:G =>S>E?=> @HE?<EN; :EL =>S> I>KLHHG >G P>>D E:M>K >K@>GL MNLL>G AHE>  >G AHE>  ;>=>GD>G =B> MP>> >>G ;KBEC:GM IE:G > D::KM>GE>

O>K:G<B>K @::M SBCG :LLHKMBF>GML<:M:EH@NL =K:LMBL<A NBM;K>B=>G HHK :<AM>K A>M ;>LM>EGNFF>K O:G >ED> D::KM NBM A>M :LLHKMBF>GM => E>MM>K  M> IE:DD>G ;>LM>EM => BGDHI>K => ;GFN=FA=F;= O:KB:GM O:G >>G ?>EB<BM:MB>D::KM B>  O:KB:GM AHN=M BG =:M >K HG=>K A>M <>EEH?::G >>G >GO>EHI SBM P::KHI :E >>G IHLMS>@>E O:G  <>GM BL OHHK@>IE:DM > ;>LM>EIKBCL O:G =>  O:KB:GM BL

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 <>GM AH@>K SH=:M => D::KM>GE>O>K:G<B>K >K HHD GH@ B>ML ::G HO>KAHN=M > LMHK>F:G:@>K O:G  S>M HI => BGM>KG> ;>LM>EEBCLM>G G::K SBCG AHH?=

D:GMHHK OHHKM::G >>G  :<AM>K A>M HHKLIKHGD>EBCD> ;>LM>EGNFF>K >G A::EM SH=H>G=> => IHLMS>@>EL P>>K M>KN@ BG SBCG –EB::E ">M MRI>K>G=> O:G =>S> >:LR<K:MBL<A> HIEHLLBG@ BL =:M >K @>>G >GD>E HO>KE>@ AH>?=> IE::MLM M> OBG=>G ;BGG>G => BGM>KG> ;NK>:N<K:MBL<A> ABeK:K<AB> F::K =:M =B>S>E?=> ;>LM::G=> ABeK:K<AB> HHD HI @>>G >GD>E> F:GB>K HG=>KFBCG= P>K= K SBCG :EE>>G F::K PBGG::KL @>>G O>KEB>S>KL

M@IKL<C<9CF<D<E > :NMHO>KDHI>K BG EHHG=B>GLM A:= C:K>GE:G@ => @>PHHGM> HF :EE> DE:GM>G =B> ;BC A>F >>G :NMH DH<AM>G ;BC => :—>O>KBG@ O:G => :NMH >>G @KHHM ;H>D>M ;EH>F>G M> HO>KA:G=B@>G EL =:GD OHHK A>M BG A>F @>LM>E=> O>KMKHNP>G BM @>;::K P>K= S>>K @>P::K=>>K= =HHK SBCG DE:GM>G > :NMHO>KDHI>K O>K

PB>K? >>G @KHM> L<A:K> O:LM> DE:GM>G > EHR:EBM>BM O:G SBCG DE:GM>G E:@ @>FB==>E= O>>E AH@>K =:G @>;KNBD>EBCD BG => ;K:G<A> > O>KDHI>K P:L >KO:G HO>KMNB@= =:M => BGO>LM>KBG@ BG ;EH>F>G ><HGHFBL<A SBGOHE P:L >G SB<A =N;;>E >G =P:KL M>KN@;>M::E=> '::K BG SBCG O>KDHHIHK@:GBL:MB> =:<AM F>G =::K :G=>KL HO>K K FH>LM ;>SNBGB@= PHK=>G BGG>G => ABeK:K<AB> P>K= ;>LEHM>G =:M >K @>>G >NKH F>>K NBM@>@>O>G FH<AM PHK=>G ::G K>E:MB>

@>L<A>GD>G BL<NLLB> GB>M FH@>EBCD > O>KDHI>K P:L ;:G@ =:M =HHK => DBEE> F::MK>@>E SBCG SHK@ONE=B@ HI@>

;HNP=> DE:GMEHR:EBM>BM HI =>G =NNK SHN :?;KHDD>E>G >G MK:<AMM> =:M HI >:LR<K:MBL<A> PBCS> M> O>KA>EI>G "BC SH<AM HI BGM>KG>M => > F:BE:=K>LL>G O:G :EE> ;EH>FBLM>KBC>G BG => LM:= >G LMNNK=> S> :EE>F::E >>G F:BEMC> P::KBG ABC BG A>M DHKM => LBMN:MB> NBME>@=> 1>ED> ;EH>FBLM OH>E=> SB<A @>KH>I>G HF A>F >>GL M> ;>EE>G HF M> DBCD>G H? S> >>G LEBFF> CHBGM IKHFHMBHG

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PB>KI >>G ;H>D>M OBKMN>E> ;EH>F>G HI SBCG I< >G IKBGMM> =:M BG O>>EOHN= NBM HF ::G :E SBCG DE:GM>G M> HO>KA:G=B@>G )G=>K => :?;>>E=BG@ O:G ;EH>F>G LMHG= => OHE@>G=> M>DLM !>?>EB<BM>>K= F>M NP GB>NP> :NMH >=:GDM OHHK NP O>KMKHNP>G BG HGL 1BC =H>G >K :EE>L ::G HF => ::GDHHIIKBCL O:G NP

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) %7 ='6%8- )

:NMH SH E::@ FH@>EBCD M> AHN=>G ::KHF @>O>G PBC @>>G ><AM> ;EH>F>G F>>K P>@ SH:EL N O:G HGL @>P>G= P:L '>M =BM ;H>D>M OBKMN>E> ;EH>F>G AHI>G P> GH@ P>E A>MS>E?=> @>;::K HO>K M> ;K>G@>G  G =:G HG=>K => LMBII>EEBCG LMHG= Gk@ >>G M>DLM 'BLM N => @>NK O:G ><AM> ;EH>F>G .>@>G BGE>O>KBG@ O:G =>S> ;HG DNGM N >>G ;H>D>M G::K D>NS> NBMSH>D>G ;BC EH>FBLM>KBC *B>M>KL >G ;>M::EM N LE><AML  IKH<>GM O:G => PBGD>EIKBCL  *B>M>KL AH>?=> =::K O>K=>K GB>ML OHHK M> A>;;>G B> P:L M>OK>=>G F>M >QMK: ;>SH>D BG SBCG PBGD>E >G F>M  IKH<>GM DHKMBG@ E:@ SBCG O>KDHHIIKBCL GH@ LM>>=L ;HO>G => BGDHHIIKBCL >G ;BS:KK> HIEHLLBG@ 1B> PBE >K GHN >>G ;H>D>M OBKMN>E> ;EH>F>G .H<A PbE K ;>LM::M :E C:K>GE:G@ >>G —HK>K>G=> F:KDM BG OBKMN>E> ;EH>F>G HI =BO>KL> F>KBD::GL> P>;LBM>L ":G=B@> HG=>KG>F>KL A>;;>G HGM=>DM =:M C> ;EH>F>G DNG =B@BM:EBL>K>G > F>>LM> ;EH>F>GDHI>KL @::G OHHK => @>NK >G => DE>NK >G A>M ?RLB>D> @>GHM O:G >>G E>O>G=> ;EH>F '::K >>G =>>E O:G => ;EH>F>GDHI>KL BL NBMLENBM>G= @>iGM>K>LL>>K= BG A>M LRF;HEBL<A> @>;::K 4BC DHI>G ;EH>F>G HF B>F:G= A>M AH? M> F:D>G H? HF B>ML @H>=L M> F:D>G G =BM =>>E O:G => ;EH>F>GF:KDM BL A>>E @H>= M> =B@BM:EBL>K>G SH BL @>;E>D>G K SBCG O>KL<ABEE>G=> P>;LBM>L P::K OBKMN>E> ;EH>F>G PHK=>G O>KDH<AM ">M IKH=N<M BL O::D GB>M F>>K =:G >>G HGHH@EBCD> LEHK=B@> BEENLMK:MB> O:G >>G ;EH>F =B> I>K > F:BE PHK=M ;>SHK@= > IKBCS>G O:KBeK>G O:G  MHM  =HEE:K I>K ;EH>F ">M @>A>BF SBM >KBG =:M => HGMO:G@>K HHD => IKBCLEBCLM D:G SB>G NL => HGMO:G@>K P>>M =:M => E>EBCD> =B@BM:E> ;EH>F O:G MB>G =HEE:K >>G @>;::K O:G => L<A>GD>K BL =:M MB>G =HEE:K A>>?M @>DHLM *KH=N<MB>DHLM>G GNE ;>SHK@DHLM>G GNE PBGD>EDHLM>G GNE O>KDHHIIKBCL MB>G =HEE:K ">M D:G :EE>F::E BG => >:LR<K:MB>

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D>>KIE::ML>G SHG ;>>MC> => =NNKLM> OHKF O:G HGKH>K>G= @H>= @>PHK=>G >G IKHC><MHGMPBDD>E::K =B> HN=> I:G=>G HIDHHIM HF M> K>GHO>K>G >G O>K

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OHE@>GL M> O>KANK>G :EL PHHGKNBFM> D:G IHM>GMB>>E F>>K BGDHFLM>G O>K@:

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PBDD>E>G '>M => ;>LM::G=> M><AGHEH@BL<A> FB==>E>G SH:EL FH;B>E BGM>K

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FBLM>G SB<A F>E=>G HHK A>M ::GE>@@>G >G HGMPBDD>E>G O:G BG?HKF>E> <HFFNGB<:MB>G>MP>KD>G D:G >ED> ::G;B>=>K O:G >ED IKH=N<M SBCG HHK BG => F:KDM M> ENBLM>K>G E>@@>G >G L:F>G F>M SBCG :?G>F>KL O>KGB>NPBG@>G ;>=>GD>G => OK::@ LMBFNE>K>G IKH>?;:EEHGG>MC>L HIE:M>G >G BGGHO:MB>O>

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  ) % 7 ='6%8- ) - 2 ( ) 2 32 4 63* - 87) ' 836

IKH=N<M>G >G =B>GLM>G HGMPBDD>E>G > >LL>GMB> O:G => GB>NP> F:KDMLMKN<

MNNK BL FBLL<AB>G P>E =:M =>S> <HFFNGB<:MB> =>S> F:KDMHKBeGM:MB> FH@>

EBCD BL M>@>G O>KP::KEHHL;:K> DHLM>G *NNK M>K BEENLMK:MB> => H?–<BeE> ':K<H HKL:MH "RO>L I:@BG: A>>?M   OKB>G=>G ">M BL FBLL<AB>G GB>M A>M F>>LM @>eB@>G=> <HFFNGB<:

MB>D:G::E F::K A>M BL SHG=>K MPBC?>E >>G @>L<ABDM D:G::E HF A>>E LG>E >G SHG=>K DHLM>G M> IHEL>G H? MNLL>G =B>   OKB>G=>G O>>E ::GLM::G=> ;KNB=LI:K>G SBMM>G =B> P>E BGM>K>LL> SHN=>G A>;;>G BG SHG >Q<ENLB>? HIMK>=>G #G =>  > >>NP P:L BGGHO:MB> >>G KBLD:GM> ;>SB@A>B= =B> @>I::K= @BG@ F>M MHK>GAH@> F:KD>MBG@<HFFNGB<:MB>DHLM>G P::K=HHK ;BCG: >ED B=>> :E ;BC OHHK;::M LG>NO>E=> %>OBG %>EERL  .JM= 9FK SB> AHH?=LMND  LENBM AB>K NBMLM>D>G= ;BC ::G ">M BL BG =BM EB<AM ;>SB>G GB>M >>G LHHKM A:G=E>B=BG@ OHHK L:II>E>G=> DNGLM>G::KL HF S>E?LM:G=B@ ANG DHLMC> ;BC >ED::K M> L<A:KK>E>G F::K >>G K>OHENMBHG:BK I:F—>M HO>K BGGHO:MB> BG => > >>NP 1:GM >ED> HK@:GBL:MB> IKH–M H? GHG IKH–M D:G SBCG =NBS>G= MKHNPLM> ?:GL ;BC >ED::K SH>D>G >G =::K A>>E O>>E OHHK=>>E O:G A>;;>G

N@JBLE;<MFFI=@C<I@A;<IJ > >:LR<K:MB> HGMLENBM P>@>G G::K GB>NP> HIEHLLBG@>G OHHK :EE> F::ML<A:I

I>EBCD> OK::@LMNDD>G 4>E?L E>MM>KEBCD 1:GM HHD A>M –E>IKH;E>>F SHN ;BGG>G MB>G C::K P>E >>GL HI@>EHLM DNGG>G SBCG HF F::K >>GL >>G OHHK

;>>E= M> GH>F>G .> HIMBFBLMBL<A .> B=>:EBLMBL<A >LM FH@>EBCD F::K @>>? A>M >>G D:GL 1:GM bbG =BG@ BL S>D>K => HN=> ABeK:K<ABL<A> F:GB>K A>>?M LHPB>LH GB>M @>P>KDM > :?@>EHI>G =><>GGB: SBCG => –E>L GB>M DHKM>K @>PHK

=>G HG=:GDL FBEC:K=>GBGO>LM>KBG@>G > HN=> F:GB>K O:G A>M IKH;E>>F HIEHLL>G ;>@BGM BG => F>>LM> @>O:E

E>G F>M => :G:ERL> =:M => :NMHL GB>M F>>K HI => P>@ I:LL>G =pL SBCG >K F>>K P>@>G GH=B@ =pL BL >K @>E= GH=B@ HF P>@>G M> ;HNP>G ::K BL ABC P>>K => >>KLM BL @>E= GH=B@@>=:<AM> )I SB<A BL => @>=:<AM>@:G@ GB>M O>K

D>>K= EL C> F::K E:G@ @>GH>@ GB>NP> P>@>G ;HNPM DHFM >K >>G FHF>GM =:M :EE> :NMHL HI => P>@ I:LL>G '::K =>S> ::GI:D DHLM :LMKHGHFBL<A> BGO>LM>KBG@L;>=K:@>G > <HEE><MB>O> FB==>E>G SBCG L<A::KL =NL >K PHK=>G F::K FHG=C>LF::M GB>NP> P>@>G ::G@>E>@= G :EL => ::GP:L O:G :NMHL LG>EE>K @KH>BM =:G => ::GP:L O:G :L?:EM PHK=M A>M IKH;E>>F GB>M DE>BG>K F::K @KHM>K >A:EO> EHFI BL => HN=> F:GB>K HHD >>GSBC=B@ 1:GM :EL –E>L HGMLM::G =HHK=:M >K F>>K :NMHL SBCG =:G >K HI => P>@>G I:LL>G BL NBM;K>B=BG@ O:G A>M P>@>GG>M G:MNNKEBCD GB>M => >GB@> HIEHLLBG@ 0>KFBG=>KBG@ O:G A>M ::GM:E :NMHL EHLM A>M IKH;E>>F HHD HI >G >:LR<K::M ;>@BGM => IKH;E>>F

::GI:D F>M A>M EHLE:M>G O:G => >>KLM BL @>E= GH=B@@>=:<AM> HF O>KOHE@>GL

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M> DBCD>G G::K => D>KG O:G A>M IKH;E>>F ">M –E>IKH;E>>F BL GB>M \ IKBHKB >>G P>@>G;HNPOK::@LMND BG >>KLM> BGLM:GMB> BL A>M >>G FH;BEBM>BMLOK::@

LMND :M => HO>KA>B= BG => IKH;E>>F::GI:D LM>KD => G:=KND E>@M HI NBM;K>B

=BG@ O:G A>M P>@>GG>M A>>?M O:LM GB>M M> F:D>G F>M DHKMSB<AMB@A>B= F::K BL BGA>K>GM ::G => ABeK:K<ABL<A> LMKN<MNK>G > FBGBLM>K O:G 0>KD>>K >G 1:M>KLM::M A>>?M PbE => FH@>EBCDA>=>G >G FB==>E>G HF >>G P>@>G;HNP>K M> ;>EE>G >G >>G >QMK: KBCLMKHHD HI =>  M> ;>LM>EE>G F::K A>>?M G:NP>EBCDL FH@>EBCDA>=>G HF P>KD@>O>KL M> =PBG@>G MHM A>M O>KDE>BG>G O:G A>M PHHG P>KDO>KD>>K ">M FH;BEBM>BML@>=K:@ O:G BG=BOB=N>G BL PbE ;>iGOEH>=

;::K F::K =:M @::M P>>K @>I::K= F>M BFIHINE:BK> F::MK>@>E>G =B> ;BC => OHE@>G=> O>KDB>SBG@>G S>M>EL DNGG>G DHLM>G HO>G=B>G A>>?M => HO>KA>B= HHD P>E =>@>EBCD @>SH<AM G::K F:GB>K>G HF A>M ::G;H= O:G :NMHL M> O>KDE>BG>G .ANBLP>KD>G P>KDMBC=>GLIK>B

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EBG@ SBCG :EE>F::E F>MAH=>L HF A>M ::GM:E :NMHL BG => LIBML M> O>KDE>BG>G > F>MAH=> <:KIHHEBG@ BL BG MA>HKB> FBLL<AB>G P>E => D:GLKBCDLM> HIEHL

LBG@ EL BG :EE> :NMHL =B> OHHK A>M PHHG P>KDO>KD>>K PHK=>G @>;KNBDM OB>K F>GL>G S:M>G SHN=>G >K BG => LIBML S>O>GMB@ IKH<>GM FBG=>K :NMHL KBC=>G SH F>E=M => LMB<AMBG@ 'BEB>N >GMK::E HI A::K P>;LBM> ">M –E>IKH;E>>F SHN =::KF>> GB>M F>>K ;>LM::G &HL =::KO:G A>>?M =>S> MA>HK>MBL<A> HIEHL

LBG@ GH@ >>G ::GM:E ;BCDHF>G=> BGM>K>LL:GM> >??><M>G >>G FBEC:K=>G;>LI:

KBG@ HI P>@>G;HNP >G >>G @KHM> IHLBMB>O> ;BC=K:@> ::G :G=>K> F::ML<A:I

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:8IGFFC@E>)%' #G => IK:DMBCD LMNBM <:KIHHEBG@ HI O>>E IK:DMBL<A> ;>SP:K>G > F>>LM OHHK => A:G= EB@@>G=> F:GB>K HF F>=><:KIHHE>KL M> OBG=>G BL M> SH>D>G ;BGG>G A>M >B@>G ;>=KBC? G::K <HEE>@:L F>M =>S>E?=> PHHGIE::ML :M O:EM GB>M F>> :EL => <HEE>@:L O>KLIK>B= PHG>G G =:G SBCG >K GH@ => O:KB:;>E> P>KDMBC=>G >G => .0 =:@>G =B> >>G @H>=EHI>G= <:KIHHEBG@LRLM>>F BG => P>@ SBMM>G '::K HHD :E OBG=M F>G LM:=L@>GHM>G F>M =>S>E?=> P>KDMBC=>G <:KIHHEBG@ BL @>>G EHEE>MC> :EL F>G ::G A>M ;>@BG >G ::G A>M >BG=> O:G >ED> P>KD=:@ M>ED>GL >>G A:E?NNK DPBCM BL ::G A>M =HHKDKNBL>G O:G => =B<AM@>

LEB;=> LM:= O:G => >G> LM:=LPBCD G::K => :G=>K> LM:=LPBCD G HHD HF => <:KIHHEIE::ML ::G => K:G= O:G => LM:= M> ;>K>BD>G FH>M F>G >>KLM BG => LM:=L–E> KBC=>G :KIHHE>G SHN O>>E >?–<BeGM>K P>KD>G >G IE>SB>KB@>K SBCG :EL => <:KIHH

E>KL BG =>S>E?=> LMK::M SHN=>G PHG>G ">M IKH;E>>F BL :EE>>G =:M P> O::D :E GB>M >>GL P>M>G P::K => G::LM> ;NNKF:G IK><B>L P>KDM &::M LM::G => ;NNK

F:G O:G OBC? ANBS>G O>K=>KHI

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> D:GL BL S>>K @KHHM =:M ;BGG>G >>G LMK::E O:G MP>>AHG=>K= F>M>K B>F:G= PHHGM F>M OKBCP>E =>S>E?=> P>KD;>LM>FFBG@ '::K A>M BL M>O>>E @>OK::@= =:M B>=>K> ?HK>GL ;BC :EE> ANBS>G BG SBCG LMK::M @::M ::G;>EE>G HF G::K A>M PHHG P>KDO>KD>>K O:G => ;>PHG>KL M> BG?HKF>K>G '::K =:M AH>?M HHD GB>M F>>K > G>MP>KD >G BG?HKF:MB>L:F>GE>OBG@ A>>?M GB>NP> BGLMKNF>GM>G OHHKM@>;K:<AM HF => FH;BEBM>BMLLMKHF>G @>F:DD>EBCD >G >?–<BeGM BG D::KM M> ;K>G@>G EL P> HI ':KDMIE::ML GE IK><B>L DNGG>G SB>G P>ED> MP>>=>A:G=L LINE

E>G >ED> ;>PHG>K NBM => LMK::M M> DHHI ::G;B>=M D:G >K HHD F:DD>EBCD >>G LHHKM@>EBCD LRLM>>F DHF>G P::KHI P> IK><B>L DNGG>G SB>G P::K => ;NNKM

;>PHG>KL P>KD>G G SH:EL => ':KDMIE::ML@>;KNBD>KL D>NKB@ => PBCSB@BG

@>G BG ANG OK::@ >G ::G;H= NI MH =:M> AHN=>G SH DNGG>G => @>;KNBD>KL O:G =BM MH>DHFLMB@> FH;BEBM>BMLMK:GLI:K:GMB>LRLM>>F >O>GMN>>E HHD ANG O:KB:;>E> OK::@ >G ::G;H= BG PHHG P>KDO>KD>>K :<MN:EBL>K>G '>M ;>ANEI O:G SHG LRLM>>F D:G F>G K:S>G=LG>E >G >?–<BeGM >>G F>=><:KIHHE>K OBG=>G =>LGHH=L I>K =:@ PBLL>E>G= > ILR<AHEH@BL<A> =K>FI>E BL DE>BG>K HF ;BC >>G OK>>F=> BG => :NMH M> LM:II>G :EL =>S> OK>>F=> BG =>S>E?=> LMK::M PHHGM :M L<A>IM >>G ;:G= >G ;BCDHF>G= F::ML<A:II>EBCD G>O>G>??><M O:G SHG >:LR<K:MBL<A <:KIHHEBG@LRLM>>F BL =:M A>M E>B=M MHM >>G @KHM>K> LH<B:E> <HA>LB> BG => ;NNKM G HHD => <NEMNK>E> BGM>@K:MB> PHK=M LIHGM::G ;>OHK=>K= P:GM => ;NNKF:G O:G MB>G ANBS>G O>K=>KHI A>>?M LHFL >>G :G=>K> >MGBL<A> :?DHFLM =:G PBCS>E?

N@<>88K;@KJPJK<<DFGQ<KK<E6 1B> @::M =BM LRLM>>F HIS>MM>G =:M OK::@ >G ::G;H= O:G FH;BEBM>BM @>=>M:BE

E>>K= BG D::KM ;K>G@M >G SH=H>G=> GB>M :EE>>G => P>@ HI>GM OHHK <:KIHH

EBG@  F::K M>O>GL D:GL>G ;B>=M OHHK <HFF>K<BeE> O>KOH>KL::G;B>=>KL HF –CGF:SB@> O>KOH>KLHIEHLLBG@>G ::G M> ;B>=>G ">M FBGBLM>KB> O:G 0>K

D>>K >G 1:M>KLM::M => (1 >>G P>KD@>O>KLHK@:GBL:MB> H? >>G ;NL H? M:QBHG=>KG>FBG@ SBCG OHHK => A:G= EB@@>G=> D:G=B=:M>G '::K PBC @HDD>G >KHI =:M A>M SHF::K >>G BG=BOB=N PHK=M 'BLL<AB>G PHK=M A>M P>E >>G CHG@> :F;BMB>NS> :F;M>G::K =B> BG => E:@>K> ><A>EHGL O:G 0>KD>>K >G 1:M>KLM::M P>KDM >G BG SBCG OKBC> MBC= =BM LRLM>>F ;>=>GDM >G HIS>M B> BG IE::ML O:G O>>E >G>K@B> M> LMHII>G BG A>M DEBFF>G HI => ABeK:K<ABL<A> E:==>K SBCG >G>K@B> EB>O>K ::GP>G=M HF HIEHLLBG@>G M> ;>=>GD>G >G NBM M> OH>K>G OHHK => OK::@LMNDD>G P::K ABC BG SBCG =:@>EBCDL> P>KDS::FA>=>G HI LMNBM 1:GM =:M BL FBLL<AB>G P>E A>M F>>LM ?:L<BG>K>G=> >G AHHI@>O>G=> :LI><M O:G => >:LR<K:MB> BG => G>MP>KD >G BG?HKF:MB>L:F>GE>OBG@ BL A>M FH@>EBCD @>PHK=>G =:M bbG F>=>P>KD>K NBM => E:@>K> ABeK:K<ABL<A> K>@BH

G>G BG SBCG >>GMC> F>>K OHHK >ED::K DKBC@M =:G SBCG @>A>E> HK@:GBL:MB> BG MPBGMB@ C::K A>>?M ;>K>BDM

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P>KD O:G BG=BOB=N>G ‹ BL P>EEB<AM S>E?L @KHM>K 1:GM >>G ;>LM::G=> ABeK:K

<ABL<A> HK@:GBL:MB> =B> >>G <:KIHHEBG@  LRLM>>F HIS>M S:E O:G G:MNK> LG>EE>K @>G>B@= SBCG HF HHD A>M GB>NP> LRLM>>F BG >>G ABeK:K<ABL<A> LMKN<

MNNK M> @B>M>G F>M <HGMKHE>FB==>E>G >G BGINM O:G ;HO>G:? >G >:LR<K::M =::K>GM>@>G S:E :E O:G G:MNK> @>G>B@= SBCG HF ;BCOHHK;>>E= => @>;KNBD>KL O:G A>M LRLM>>F SbE? => =:M: M> E:M>G BGOH>K>G '::K @::M =:M =:G P>E @H>= SH OK::@M => ;NK>:N<K::M SB<A BGLMBG<MB>? :? 4HG LRLM>>F D:G MH<A :EE>>G F::K ?NG<MBHG>K>G :EL => ;NK@>KL HI @KHM> L<A::E ANG FH;BEBM>BML;>

AH>?M>L HI@>O>G 'H>M>G S> =::KMH> =:G GB>M O:G ;HO>G:? PHK=>G ::G@>

LIHHK= H? P>MM>EBCD PHK=>G O>KIEB<AM :M SBCG EH@BL<A> OK:@>G O:GNBM => ABeK:K<ABL<A> BG=H<MKBG:MB> '::K => >:LR<K::M LE::M =>S> OK:@>G HO>K B> =>GDM >K A>>?M MH<A HHD GB>F:G= =B> FBECH>G>G F>=>:NM>NKL O:G 1BDBI>

=B: O:G ;HO>G:? ::G@>LMNNK= G :EL >>G I::K @>PHG> ANBLFH>=>KL A>M OHHK >ED::K DKBC@>G HF ;BGG>G >GD>E> P>D>G MBC=  F>GL>G G::K >>G P>;LBM> M> =BKB@>K>G HF A>M NBMS>G=MBC=LMBI O:G ->L:FLMK::M M> ;>iGOEH>

=>G P::KHF SHN A>M =:G GB>M ENDD>G HF F>GL>G F:LL::E G::K => <:KIHH

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?<K9<JK88K8C >G KN=BF>GM:BK> := AH<OHKF O:G <:KIHHE>G  SB>G P> GN :E LIHGM::G HI .PBMM>K HGMLM::G ">M BL :E => GHKF::ELM> S::D O:G => P>K>E= :EL B>F:G= MPBMM>KM 1B> NBM FLM>K=:F @::M O:GFB==:@ HHD G::K A>M F:KD>MBG@<HG

@K>L BG BG=AHO>G #D SH>D >>G EB?M  G BL A>M HHD :E => GHKF::ELM> S::D O:G => P>K>E= :EL =B> EB?M O>KOHE@>GL ;BGG>G >>G A:E?NNK @>K>@>E= BL :GDSBC A>M G>MP>KD :M =:G MP>> F>GL>G L:F>GKBC=>G =B> >ED::K =::KOHHK GH@ GHHBM @>SB>G H? @>LIKHD>G A:==>G >S> >:LR<K:MBL<A> HIEHLLBG@ @::M GH@ O>>E O>K=>K =:G => HIEHLLBG@ O:G A>M HHKLIKHGD>EBCD> BG=BOB=N>E> FH;BEBM>BMLOK::@LMNDC> 1:GM :EL ;BCDH

F>G= >??><M PHK=>G GN MP>> F>GL>G @>DHII>E= =B> G::K A>MS>E?=> <HG@K>L @::G =B> =NL =>S>E?=> BGM>K>LL> A>;;>G =B> AHH@LMP::KL<ABCGEBCD HO>KE:I

I>G=> D>GGBL F::K HHD ::GONEE>G=> D>GGBL A>;;>G ">M FH>M :E K::K EHI>G PBEE>G SBC HG=>KP>@ GB>M @::G IK:M>G HO>K A>M <HG@K>LHG=>KP>KI NL SBC SNEE>G IKH?>LLBHG>E> BG?HKF:MB> NBMPBLL>E>G >G SBC SBCG HG=>KP>@ BG ?>BM> ::G A>M G>MP>KD>G "b =:M SBCG GHN G>M => MP>> K>=>G>G ;BC NBMLM>D P::KHF F>GL>G <HG@K>LL>G ;>SH>D>G ">M MH>@:G@LD::KMC> OHHK A>M <HG

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16:41

Pagina 1

Stel het doel centraal en niet de ‘regeltjes om de regeltjes’

De easycratie is een netwerk van professionals, dat naast de traditionele bureaucratieën een steeds machtiger en invloedrijker bolwerk wordt. En dat uiteindelijk zelfs de bestaande bureaucratie zal dwingen ook easycratisch te worden.

Easycratie roept op tot een nieuwe manier van werken, organiseren én samenwerken die dwars door bestaande organisatiestructuren heen gaat. Het laat zien hoe je samen met andere bevlogen professionals het verschil kunt maken, ongeacht je plaats in de traditionele hiërarchie. Je hoeft niet eerst CEO of minister-president te worden om dingen te kunnen verbeteren. Je moet er alleen voor zorgen dat je de juiste spelregels kent. Want van boven naar beneden werkt anders dan van beneden naar boven.

“Inspirerend” “Geweldig boek” “Baanbrekend” “Opgewarmd prutje van overbekende boeken” “Vlot geschreven, zeer leesbaar” “Erger dan koffie voor het slapen” “Per direct uitdelen op alle hogescholen en universiteiten” “Je leest het zo uit en bent toch een leven rijker”

2e oplage met een voorwoord van Frans Roemen en een extra case op pagina 141!

978 90 5261 702 2 801

EASYCRATIE

Martijn Aslander geeft lezingen over onderwerpen als de netwerksamenleving, web 2.0, het slim delen van kennis, collectieve intelligentie en zwermen; dé ingrediënten van de easycratie. Erwin Witteveen is een journalist/publicist die met humor en diepgang ingewikkelde zaken in heldere taal opschrijft. Hij schrijft voor vakbladen op het gebied van marketing en management.

Aslander & Witteveen

In grote, logge organisaties heerst vaak een verstikkende bureaucratie, die het onmogelijk maakt om de grote vraagstukken op te lossen. Er zijn genoeg mensen die de oplossingen hebben, maar zij worden nog al te vaak belemmerd door regels, hiërarchieën en een gebrek aan samenwerking. Dat moet en kan anders: vervang de bureaucratie door de easycratie!

Martijn Aslander Erwin Witteveen

DE TOEKOMST VAN WERKEN EN ORGANISEREN

04-10-2010

EASYCRATIE

Omslag Easycratie 2e oplage

Ebook-Easycratie  

Martijn Aslander Erwin Witteveen D E TO E K O M S T VA N W E R K E N E N O R G A N IS E R E N...

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