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Contents Product Design ................................................3 Ergonomics & Psychology ................................7 Cognitive Engineering & Decision Making........9 Human Computer Interaction ........................12 Page 19

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Human Performance Modeling ......................18 Safety..............................................................21 Musculoskeletal Disorders ..............................25 Work Design ..................................................26 The Advances in Human Factors and Ergonomics series ....................................29

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Product Design Designing for Situation Awareness

Ergonomics in the Automotive Design Process

An Approach to User-Centered Design, Second Edition

Vivek D. Bhise

Mica R. Endsley and Debra G. Jones SA Technologies, Marietta, Georgia, USA

Liberally illustrated with actual design examples, this book demonstrates how people acquire and interpret information and examines the factors that undermine this process. The first edition successfully filled a significant gap in the market, presenting a core set of principles and a methodology for engineers and designers who are seeking to nourish the situation awareness of their system’s users. The second edition significantly expands and updates the examples throughout to include a wider range of domains and increases the coverage of SA design principles and guidelines to include new areas of current development. It translates current research into a usable, applicable method and guidelines. • Presents a core set of principles and a methodology for designing for situation awareness • Discusses the differences between user-centered design and technology-centered design • Explores what user-centered design means and what it doesn’t mean • Covers how to keep the user in control and at high levels of situation awareness

Selected Contents: Understanding Situation Awareness in System Design. User–Centered Design. What is Situation Awareness SA Demons: The Enemies of Situation Awareness. The Design Process. Creating Situation Awareness-Oriented Designs. Determining SA Requirements. Principles of Designing for SA. Confidence and Uncertainty in SA and Decision Making. Dealing with Complexity. Alarms, Diagnosis, and SA. Automation and Situation Awareness. Designing to Support SA for Multiple and Distributed Operators. Multi-modal and 3-D displays. Supporting SA in Remote Control Operations. Completing the Design Cycle. Evaluating Design Concepts for SA. Applying SA-Oriented Design to Complex Systems. ... Catalog no. 63553, December 2011, c. 376 pp. Soft Cover, ISBN: 978-1-4200-6355-4 $69.95 / £44.99 Also available as an eBook

University of Michigan Dearborn, USA

This book provides a thorough understanding of ergonomic approach, theories, principles, relevant research data, design guidelines, tools, and procedures used in designing and evaluating automotive products such as cars, SUVs, trucks, and vans. It covers ergonomics and the related required knowledge on how to develop a new vehicle from the ground up. The author presents an integrated view of the vehicle design process and specialized ergonomics knowledge and discussions on design considerations, design guidelines, and trade-offs with requirements in other engineering areas. • Provides insights into user considerations in designing vehicle body and mechanical packaging in terms of important vehicle dimensions • Includes examples of research studies on measurement of craftsmanship and relating product perception measures to physical characteristics of interior materials • Covers driver behavioral and performance measurement, vehicle evaluation methods, modeling of driver vision, and driver workload to evaluate in-vehicle devices • Discusses ergonomic issues for development of new technological features in areas such as telematics, night vision, and other driversafety- and comfort-related devices

Selected Contents: ERGONOMICS CONCEPTS, ISSUES AND METHODS IN VEHICLE DESIGN. Introduction to Automotive Ergonomics. Engineering Anthropometry and Biomechanics. Occupant Packaging. Driver Information Acquisition and Processing. Controls, Displays, and Interior Layout. Field of Views From Automotive Vehicles. Introduction to Field of View. Automotive Lighting. Entry and Exit From Automotive Vehicles. Automotive Exterior Interfaces: Service and Loading/Unloading Tasks. Automotive Craftmanship. ... ADVANCED TOPICS, MEASUREMENTS, MODELING, AND RESEARCH. Modeling Driver Vision. Driver Performance Measurement. ... Catalog no. K11963, September 2011, 332 pp. ISBN: 978-1-4398-4210-2, $89.95 / £57.99 Also available as an eBook

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Product Design Handbook of Human Factors and Ergonomics in Consumer Product Design Edited by

Waldemar Karwowski, Marcelo Soares, and Neville A. Stanton A comprehensive resource, thistwo-volume setcovers consumer product research, case study, and application. It discusses the unique perspective a human factors approach lends to product design and how this perspective can be critical to success in the market place. Divided into two volumes, the handbook includes introductory and summary chapters on case study design, design methods and process, error and hazards, evaluation methods, focus groups, and more. Catalog no. 46217, June 2011, 1040 pp. ISBN: 978-1-4200-4621-2, $159.95 / £90.00 Also available as an eBook

Also sold separately!

Kansei Engineering Edited by

Mitsuo Nagamachi Series: Industrial Innovation

Written by the founder of this technology, this set provides readers with the background and history of Kansei Engineering and demonstrates how to use it in each stage. This new ergonomic technology seeks to develop a product based on a consumer emotion. First, the consumer feeling is surveyed by psychological and or psycho-physiological measurement; then, the survey data are analyzed using statistical techniques; finally, the analyzed data are transferred to design domain through engineering and technology. Innovations of Kansei Engineering explains this new technique in detail, while Kansei/Affective Engineering outlines successful applications of this method. • Discusses the Kansei Engineering process to reach a good design • Covers several statistical methodologies

Human Factors and Ergonomics in Consumer Product Design Uses and Applications This book supplies historical and contemporary theories of human interaction with consumer products and presents the interaction theories with a practical design perspective, to encourage designers to engage in theory-based design. The interaction theories cover, but are not restricted to: the stimulus-response theories, stage-based theories, schema-based theories, information processing theories, social theories, resource theories, and contextual theories. Catalog no. 46241, June 2011, 522 pp. ISBN: 978-1-4200-4624-3, $89.95 / £57.99 Also available as an eBook

Human Factors and Ergonomics in Consumer Product Design

• Shows how this new methodology relates to product quality control management • Covers applications of rough sets models into Kansei data • Explains real product development from the view point of Kansei Engineering Catalog no. K11168, September 2010, 488 pp. Soft Cover, ISBN: 978-1-4398-2262-3 $119.95 / £76.99 Also available as an eBook

Kansei/Affective Engineering Catalog no. K11130, September 2010, c. 334 pp. Soft Cover, ISBN: 978-1-4398-2133-6 $69.95 / £44.99 Also available as an eBook

Methods and Techniques

Innovations of Kansei Engineering

The second volume in this set, this book presents case studies of human factors applied to the design of a range of consumer products including white goods, entertainment systems, personal audio devices, mobile phones, gardening products, and computer systems used for leisure. Catalog no. 46284, June 2011, 511 pp. ISBN: 978-1-4200-4628-1, $89.95 / £57.99 Also available as an eBook

Catalog no. K10986, September 2010, c. 152 pp. Soft Cover, ISBN: 978-1-4398-1866-4 $69.95 / £44.99 Also available as an eBook


Essential Resources in Ergonomics & Human Factors from CRC Press

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Product Design Handbook of Human Factors in Medical Device Design Edited by

Matthew Bret Weinger, Michael E. Wiklund, and Daryle Jean GardnerBonneau Principal, Bonneau and Associates, Portage, Michigan, USA

Promoting the user-centric design of safe, effective, and usable medical devices, this book offers information on general and specific design guidelines. A comprehensive guide, it explores fundamental topics, general human factors principles, the design of specific interface elements, specific types of devices, and devices for particular use environments. It also includes expanded discussions of design issues, product design case studies, and supporting examples, tables, figures, illustrations. The text contains cross references that make finding information quick and easy. • Describes the environmental issues that need to be considered in the process of designing effective and safe medical devices • Presents a broad assortment of anthropometric and biomechanical data in tables and figures • Takes a human factors–based approach to designing documentation to promote the safe, reliable, and effective use of medical devices • Gives guidance on principles for developing usability tests as well as advice on how variables are chosen, controlled, measured, and analyzed • Includes a detailed discussion of the differences among device users, ensuring that end-user differences are considered during the device specification, design, and development process • Highlights important human factors considerations in the design of mobile medical devices, including detailed design principles derived from human factors literature and professional experience

Selected Contents: Introduction. General Principles. Basic Human Abilities. Environment of Use. Anthropometry and Biomechanics. Documentation. Testing and Evaluation. Controls. Visual Displays. Connections & Connectors. Alarms. ... Catalog no. ER562X, December 2010, 844 pp. ISBN: 978-0-8058-5627-9, $129.95 / £82.00 Also available as an eBook

Aircraft Interior Comfort and Design Peter Vink Delft University of Technology, The Netherlands

What should every airline and manufacturer know about comfort? What can we learn from studies in the scientific literature? What do most passengers know about comfort and how can we translate that into interior design? Where can I find the latest knowledge and research useful for designing aircraft seats? Although recognized as an area in need of improvement, currently few resources pull recent research together on this topic and present it in a convenient format. Containing the latest knowledge regarding aircraft interior comfort, this book reviews research based on a unique study among 10,000 passengers. It includes tips on passenger likes and dislikes as well as an overview of the current scientific demands for passenger seats and comfort. The book provides what every scientist, designer, and manufacturer working in the field of aircrafts or airliners should know about comfort. • Covers everything that scientists and manufacturers should know about Airliner interior comfort • Includes a review of a unique study on aircraft interior comfort involving 10,000 passengers • Offers tips for designers and buyers on ideal comfort seats • Explains the latest knowledge regarding aircraft interior comfort • Presents the information and theories on aircraft interior comfort and design

Selected Contents: What Every Scientist, Manufacturer and Airliner Should Know About Comfort. Studies on Aircraft Interior Comfort. The Voice of the Customer: Results of a Comfort Survey Among 10,000 Passengers. A Story on the Ultra Comfortable Flight Which is Now to be Realized. The Ideal Comfort Seat, Tips for Designers and Buyers. Catalog no. K12928, March 2011, 134 pp. Soft Cover, ISBN: 978-1-4398-6305-3 $59.95 / £38.99 Also available as an eBook

For more information and complete contents, visit


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Product Design Ergonomics for All: Celebrating PPCOE's 20 years of Excellence Selected Papers of the Pan-Pacific Conference on Ergonomics, 7-10 November 2010, Kaohsiung, Taiwan Edited by

Dyi-Yih Michael Liand Hsieh-Ching Chen Chaoyang University of Technology, Taichung, Taiwan

This book contains a selection of the papers presented at the 20th anniversary meeting of the Pan-Pacific Conference on Ergonomics organized by the Ergonomics Society of Taiwan. PPCOE 2010 is an international forum aimed to bring together scholars and practitioners from around the world to exchange and disseminate the latest developments in ergonomics, and the interplay of these advances between the panpacific region and the rest of the world. Catalog no. K11878, September 2010, 646 pp. ISBN: 978-0-415-58608-5, $189.95 / £121.00 Also available as an eBook

Innovative Solutions What Designers Need to Know for Today's Emerging Markets Edited by

Apala Lahiri Chavan Girish V. Prabhu Based on research and practice, this book comprehensively examines the elements of what is needed to be knowledgeable and creative when designing for emerging markets. It provides an in-depth look at research methods in emerging markets and underserved communities. The authors demonstrate how ecosystems mapping could become an essential tool to define the elements impacting design decisions. They discuss methods to develop solution spaces based on the output from users research studies. The book includes case studies and design examples that provide insights on how to avoid pitfalls in designing outside of the comfort zone and for emerging markets. Catalog no. K10523, August 2010, 260 pp. ISBN: 978-1-4398-1049-1, $89.95 / £57.99 Also available as an eBook


Introduction to Design Engineering Systematic Creativity and Management W. Ernst Eder Professor Emeritus, Canada Royal Military College of Canada, Kingston, Ontario

Stanislav Hosnedl University of West Bohemia, Pilsen, Czech Republic

Designing engineering products requires a range of information, know-how, experience, and engineering analysis. This book presents methods for applying systematic and methodical conceptualization to abstract models of engineering systems. It incorporates new insights, surveys information about systematic, methodical, and intuitive design engineering and progressive product development. While of great interest to top-level managers and chief engineering designers, this book serves the needs of engineering students by providing practical approaches in addition to helping the reader better understand the role of engineering in society. Catalog no. K10883, April 2010, 417 pp. ISBN: 978-0-415-55557-9, $89.95 / £57.99 Also available as an eBook

Designing for Older Adults Principles and Creative Human Factors Approaches, Second Edition Arthur D. Fisk, Wendy A. Rogers, Neil Charness, Sara J. Czaja, and Joseph Sharit The first edition of this resource broke ground as a primer on designing for older adults. In the second edition, the authors have revised and updated each of the original chapters, rearranged some of them for a more natural flow, added a new section of tutorials, and provided updated recommended readings. The multidisciplinary author team translates a vast array of academic literature into guidelines strongly grounded in science. They discuss the role the field of human factors plays in creating technology that is effective and safe to use. Catalog no. 80555, March 2009, 232 pp. ISBN: 978-1-4200-8055-1, $71.95 / £45.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Ergonomics & Psychology Behavioral Research and Analysis An Introduction to Statistics within the Context of Experimental Design, Fourth Edition Max Vercruyssen Hawaii Academy, Honolulu, USA

Hal W. Hendrick Castle Pines Village, Colorado, USA

This book uniquely integrates statistics within the context of experimental design and simplifies the process of planning, conducting, analyzing, and preparing an experimental or research study report. Reflecting the changes of the APA guidebook and including SAS statistical software in the end-of-chapter exercises, this updated fourth edition presents new statistical procedures and new examples in sport science, public health, gerontology, and biomedicine. The book provides a general review of scientific research, including various approaches to empirical investigations, then covers descriptive statistics (univariate and bivariate). The authors introduce simple univariate analysis of variance (ANOVA), differentiate multifactor univariate ANOVA designs, and prepare readers for planning, conducting, and reporting a behavioral research study. Each chapter in the book now contains relevant key words, chapter summaries, key word definitions, and end of chapter exercises (with answers). • Illustrates how to plan, conduct, analyze, and prepare an experimental or research report • Includes new statistical procedures that have been developed and validated since the previous edition • Incorporates SAS in the exercises at the end of each chapter • Provides new examples in exercise and sport science, public health, gerontology, and biomedical areas

Selected Contents: An Overview of Scientific Research. Planning, Conducting, and Reporting Research. Methods for Describing Data. Bivariate Descriptive Statistics. Simple Experimental Designs. Simple Analysis of Variance. Multifactor Analysis of Variance. Examples of ANOVA Designs: Between Groups, Within Subjects, and Mixed Designs. Appendices. Catalog no. K10935, October 2011, c. 328 pp. ISBN: 978-1-4398-1802-2, $99.95 / £63.99

Ergonomics Foundational Principles, Applications and Technologies Pamela McCauley Bush University of Central Florida, Orlando, USA UCF, Fl, USA

A comprehensive introduction to the field of ergonomics, this text includes scientific principles, research, applications, and emerging trends in technology. It contains all the necessary elements for delivery of a quality ergonomics course including a sample course syllabus, PowerPoint® slides for instructors and students, homework assignments, class projects, instructor’s manual, suggested lab equipment, proposed lab exercises, and a student laboratory manual. This valuable resource provides allows readers to understand and improve the environments, equipment, and systems with which humans interact in the workplace, recreational environment, and home. • Explains foundational principles and current ergonomic research and challenges • Includes ergonomic research, applications, and impact of regulatory issues on the field • Offers lecture notes in PowerPoint slides for each chapter • Provides sample/suggested lab assignments, homework assignments, and projects for each section • Offers a comprehensive, turn-key option with associated materials to present a high-quality course in ergonomics

Selected Contents: FOUNDATIONAL ERGONOMICS. Course Overview/ Introduction to Human Engineering/Ergonomics. Systems of the Human Body. Muscular Work & Nervous Control of Movements. Environmental Ergonomic Factors. Work Efficiency and Body Size/ Anthropometry. Anthropometry. ... APPLIED ERGONOMICS. Design of Work Places & Hand tools. Lab 2: Workplace Design. Special Topic: Ergonomics in Special Environments. Lab 3: (Example: Ergonomics in Service Environments). Cumulative Trauma Disorders. Lab 4: CrD Lab. ... INTRODUCTION TO ERGONOMICS RESEARCH. Basic Research: History and Approaches. Applied Research Studies. Research in the occupational environment. Emerging research opport unities. Catalog no. K10245, December 2011, c. 376 pp. ISBN: 978-1-4398-0445-2, $79.95 / £49.99

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Ergonomics & Psychology Learning Curves Theory, Models, and Applications Edited by

Mohamad Y. Jaber Ryerson University, Toronto, Ontario, Canada

"… spot on - a lot of research has been conducted to understand learning in organizations as opposed to merely estimating a function that relates cumulative production volume to unit cost. … fills a vacuum in learning curve research in theory, modelling and applications. —Michael A. Lapre, Owen Graduate School of Management, Vanderbilt University, Nashville, Tennessee, USA

A contributed work covering advances in learning curve research theory and applications, this book draws a learning map to demonstrate where learning is involved within organizations and how it can be sustained, perfected, and accelerated. It reviews developments in research and explores the learning-quality relationship. Catalog no. K10374, June 2011, 476 pp. ISBN: 978-1-4398-0738-5, $119.95 / £76.99 Also available as an eBook

Nonlinear Dynamical Systems Analysis for the Behavioral Sciences Using Real Data Edited by

Aviation Psychology and Human Factors Monica Martinussen Tromso University, Norway

David R. Hunter An exploration of the application of psychological principles and techniques to the specific situations and problems of aviation, this book provides an overview of the role of psychology in the field of aviation. The authors address the design of aviation systems, the selection and training of pilots, the psychological characteristics of pilots that may relate to aviation safety, and to the behavior of passengers. They cover key concepts of psychological research and data analysis at a depth allows an understanding of how these tools are used. Catalog no. K10417, September 2009, 240 pp. ISBN: 978-1-4398-0843-6, $92.95 / £58.99 Also available as an eBook

Ergonomics and Psychology Developments in Theory and Practice Edited by

Olexiy Ya Chebykin South Ukrainian Ushinskiy State Pedagogical University, Odessa

Gregory Bedny

Stephen J. Guastello

Essex County College, Newark, New Jersey, USA

Pewauku, Wisconsin, USA

Waldemar Karwowski

Robert A.M. Gregson

University of Central Florida, Orlando, Florida

Australian National University, Canberra

Written by leaders in their respective fields, this book discusses recent advancements in psychology and addresses their applications in practice through ergonomics. The text describes the basic ideas that underpin the most successfully applied approaches in ergonomics, psychology, training, education, and more. It explores the mutual influences of cognitive, ecological, and activity theory approaches and demonstrates the effectiveness of these approaches in ergonomics and industrial/organizational psychology. The book supplies an overview of human factors advances in science, education, and technology.

A compilation of research methods and reflecting the expertise of the major contributors to NDS psychology, this book examines the techniques that have proven to be most useful in the behavioral sciences. This book is designed to develop skill and expertise in framing hypotheses dynamically and in building viable analytic models to test them. It addresses topics and methods of current interest in an application driven manner, making the book useful to the behavioral sciences community, as well as those in engineering, medicine, and other fields who are interested in nonlinear dynamics. Catalog no. K11053, November 2010, c. 631 pp. ISBN: 978-1-4398-1997-5, $129.95 / £82.00


Catalog no. 67001, April 2008, 432 pp. ISBN: 978-1-4200-6700-2, $102.95 / £65.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Cognitive Engineering & Decision Making Display and Interface Design Subtle Science, Exact Art Kevin B. Bennett and John M. Flach

Handbook of Driving Simulation for Engineering, Medicine, and Psychology

Wright State University, Dayton, Ohio, USA

Edited by

While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. This book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains. The authors delineate analytical tools and principles of design that are general and powerful, but very abstract, accompanied by concrete examples of their use in a variety of domains of application. The book includes access to a website containing examples of the dynamic properties of displays.

University of Massachusetts Amherst, USA

• Describes the scientific basis for the design principles and illustrates their application • Addresses important aspects of human capabilities and limitation and the critical role that they play in display and interface design • Describes design principles and strategies that can be applied to the complete continuum of displays and interfaces that are possible • Includes design tutorials for work domains such as consumer electronics, aviation, military command and control, and process control • Contains detailed examples and design tutorials that bridge the gap between theory and application

Selected Contents: Introduction to Subtle Science, Exact Art. A Meaning Processing Approach. The Dynamics of Situations. The Dynamics of Awareness. The Dynamics of Situation Awareness. A Framework for Ecological Interface Design. Display Design -Building a Conceptual Base. Visual Attention and Form Perception. Semantic Mapping Versus Proximity Compatibility. Design Tutorial -Configural graphics for Process Control. Design Tutorial -- Mobile phones and PDAs. Design Tutorial -- Command and Control. Design Principles -- Visual Momentum. Measurement. Interface Evaluation. A New Way of Seeing? Catalog no. 6438X, March 2011, 510 pp. ISBN: 978-1-4200-6438-4, $99.95 / £63.99 Also available as an eBook

Donald L. Fisher Matthew Rizzo University of Iowa, USA

Jeffrey Caird University of Calgary, Alberta, Canada

John D. Lee University of Wisconsin–Madison, USA

A how-to-do-it resource for researchers and professionals, this book brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. Covering basic and advanced topics, the book examines hardware and software selection; visual database and scenario development; independent subject variables; and dependent vehicle, environmental, and psychological variables. It also explores statistical and biostatistical analysis, discusses different types of drivers, reviews existing and future keyin vehicle devices, and describes methods for validation of research. • Defines the role of driving simulators in regional, national, and international safety efforts • Includes results of key driving simulator studies • Contains discussions of the scenarios and dependent variables critical for analysis • Provides research on diver simulation, applications, and policy in engineering, medicine, and psychology • Examines simulator adaptation syndrome, fidelity of the virtual environment, cross-platform comparisons among different simulators, development of standard scenarios for testing and training, and transfer of effects to the real world

Selected Contents: Introduction. The Selection of Simulators: Car, Truck and Bus. Conduct of Simulator Experiments, Evaluations, and Interventions. Applications in Psychology. Applications in Engineering. Applications in Medicine. COnclustions. Appendix: CARRS. Catalog no. 61003, April 2011, 751 pp. ISBN: 978-1-4200-6100-0, $129.95 / £82.00 Also available as an eBook

For more information and complete contents, visit


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Cognitive Engineering & Decision Making Auditory Cognition and Human Performance Research and Applications Carryl L. Baldwin George Mason University, Fairfax, Virginia, USA

Broad in scope, this book thoroughly examines the intersection of auditory processing and mental workload requirements, highlighting the information processing demands of auditory signals. The author provides background information before going on to explore methodologies and design issues. He provides extensive coverage of audition in human factors, cognitive aspects of auditory processing related to attention, working memory, speech and decision making, auditory processing changes associated with aging, and the impact of advanced auditory displays. The text draws together work from a vast array of disparate fields to create an interdisciplinary resource on auditory perception. Catalog no. TF1738, February 2012, c. 384 pp. ISBN: 978-0-415-32594-3, $119.95 / £76.99 Also available as an eBook

Cultural Factors in Systems Design Decision Making and Action Edited by

Robert W. Proctor, Shimon Y. Nof, and Yuehwern Yih Purdue University, West Lafayette, Indiana, USA

This book brings together an interdisciplinary group of experts to provide increased understanding of the ways in which cultural differences may influence decision making and action. It brings together current knowledge about decision processes, culture and cognition, design of products and interfaces for human interaction with machines and organizational processes culled from a wide variety of sources and puts them into one comprehensive resource. It examines how to design systems used by individuals from different cultures and accommodate the varied backgrounds that affect the users’ decisions and actions. Catalog no. K12081, October 2011, 350 pp. ISBN: 978-1-4398-4646-9, $99.95 / £63.99 Also available as an eBook


Designing Displays for Older Adults Richard Pak Clemson University, South Carolina, USA

Anne McLaughlin North Carolina State University, Raleigh, USA

A distillation of decades of published research, this book is a primer on age-related changes in cognition, perception, and behavior organized into meaningful principles that improve understanding. It explores the complex set of mental and physical changes that occur during aging and that can affect technology acceptance, adoption, interaction, safety, and satisfaction. The authors open the way for designing with an understanding of these changes that results in better products and systems for users in all life stages. Catalog no. K10089, December 2010, 211 pp. Soft Cover, ISBN: 978-1-4398-0139-0 $69.95 / £44.99 Also available as an eBook

Canine Ergonomics The Science of Working Dogs Edited by

William S. Helton Michigan Technological University, Houghton, USA

As with many developing fields, the literature on working dogs is scattered across several nonoverlapping disciplines from forensics and the life sciences to medicine, security, and wildlife biology. This book draws together related research into an interdisciplinary resource of science-based information. Providing a complete overview, from physiology to cognition, the book discusses working dogs from a scientific perspective. It covers a wide range of potential tasks, explores ergonomic and cognitive aspects of these tasks, and covers personality traits and behavioral assessments of working dogs. Catalog no. 79913, April 2009, 366 pp. ISBN: 978-1-4200-7991-3, $92.95 / £58.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Cognitive Engineering & Decision Making Maintaining Safe Mobility in an Aging Society David W. Eby and Lisa J. Molnar University of Michigan, Ann Arbor, USA

Paula S. Kartje University of Michigan Health System, Ann Arbor, USA

A complete resource for those providing services to seniors as well as those responsible for transportation policy, this book addresses the complexities surrounding the booming number of aging drivers and includes practical solutions for sustaining safe transportation for this growing group. It takes a hard look at the skills related to safe driving and how they can be compromised by aging. It also provides a comprehensive description of assessment practices, issues, and tools and explores various means by which aging individuals can maintain safe mobility. Catalog no. 64533, December 2008, 248 pp. ISBN: 978-1-4200-6453-7, $82.95 / £52.99 Also available as an eBook

Driver Distraction Theory, Effects, and Mitigation Edited by

Human Factors of Visual and Cognitive Performance in Driving Edited by

Candida Castro Universidad de Granada, Spain

Written clearly and concisely and using jargon-free language, this book compresses research from the past few decades into an accessible resource. It focuses on the concrete cognitive processes of driving, specifically, information acquisition and information processing. The text delineates the theory, practice, and application of human factors knowledge and psychology to explain human errors that occur when acquiring information from the road environment. The book discusses highway engineering, technologies, vehicle, signage, VMS, and safety, as well as situational awareness, workload, and fatigue. Catalog no. 55305, November 2008, 296 pp. ISBN: 978-1-4200-5530-6, $97.95 / £61.99 Also available as an eBook

Applications of Cognitive Work Analysis Edited by

Ann M. Bisantz University at Buffalo, New York, USA

Michael A. Regan, John D. Lee, and Kristie Young

Catherine M. Burns

A practical resource, this book outlines the underlying theory of distraction, its effects on driving performance and safety, strategies for mitigating its effects, and directions for future research. It also brings together the wide array of literature on the topic into one, all-inclusive volume. The book reviews the full range of distracting activities that occur while driving and recommends ways to manage distraction through enhanced data collection and analysis, driver education and training, driver licensing, legislation and enforcement, vehicle design, road design, company policies, and future research.

Delineating a work-centered conceptual framework that guides the design of technology, this book provides the understanding necessary to apply these robust techniques to real world, large scale system design problems in a variety of domains. It provides a complete CWA analysis for a complex, simulated air traffic control environment and a three phase analysis of an actual healthcare system. It includes detailed applications of work domain, control tasks, and strategies analysis for systems including military command and control, transportation, and emergency management.

Catalog no. 7426, October 2008, 672 pp. ISBN: 978-0-8493-7426-5, $133.95 / £85.00 Also available as an eBook

Catalog no. ER151X, October 2008, 370 pp. ISBN: 978-0-8058-6151-8, $97.95 / £61.99 Also available as an eBook

University of Waterloo, Ontario, Canada

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Human Computer Interaction Computers and Society Computing for Good Lisa C. Kaczmarczyk Evaluation and Assessment Consultant, San Diego, California

Using case studies and examples from the arts, humanities, social science, engineering, and technology, this unique and innovative textbook explores the ubiquitous role of computing and its uses throughout society. To engage readers, the text draws on socially relevant topics, such as sustainability and climate change, terrorism, multi-media and gaming, robotics, and more. It includes motivating exercises, questions, and project suggestions. A supplementary website provides hints for discussion, key terms, ethics material, answers to the exercises, supplemental readings, and links to illustrative current events. Check out the author’s blog at Each chapter begins with a short overview, the main take-home points, and the computing skills needed for a project such as the one they are about to review. The end of each chapter has a pedagogy section with questions designed to encourage readers to engage actively and critically with the material in the chapter. • Takes a unique and innovative look at how computing affects society using interesting examples and themes • Presents an interdisciplinary focus and structure with examples from the arts, humanities, social sciences, engineering, and technology • Includes case studies and real-world examples, along with socially "hot" topics • Provides many ancillary resources, including an online instructor’s manual, supplemental readings, and links to current events

Selected Contents: Poverty Alleviation in the Remote Peruvian Andes. Improving Patient Care with Digital Image Management. Internet Voting For Overseas Citizens. Social Networking and Computer Modeling Aid Sea Turtles. Best Practice Recommendations in Childrens’ Medical Care. Protecting Lives Using the Results of Earthquake Modeling & Simulation.When Following Your Passion Means Forming Your Own Business. Catalog no. K10542, December 2011, c. 288 pp. ISBN: 978-1-4398-1088-0, $69.95 / £44.99


Designing Telehealth for an Aging Population A Human Factors Perspective Neil Charness Florida State University, Tallahassee, USA

George Demiris Elizabeth Krupinski The practice of telehealth often involves new ways for patients and health care providers to interact and communicate to achieve the same or better outcomes than with traditional face-to-face health care. A primer on the human factors issues that can influence how older adults interact with telehealth systems, the book provides up-to-date, practical advice on how to design, select, and structure telemedicine interventions with older adults. The book discusses the age-related changes that can affect the efficacy of these systems. It defines best practices and general guidelines for telemedicine use with older populations of both patients and health care practitioners. • Involves a collaboration of primary researchers in the field of human factors and telemedicine and of aging and human factors • Provides best practices and usable guidelines • Explains the information in a non-technical fashion • Summarizes recently developing evidence on efficacy of telemedicine interventions with older adults • Discusses practical implications resulting from the use of home-based technology for older adults The authors distill their experience into basic observations and principles and include suggested reading for those who wish to track down the research behind their recommendations. Ideal for anyone interested in designing, delivering, or evaluating telehealth interventions for older adults, this book gives the necessary background on aging and human factors issues as well as the specific keys needed to implement a successful program.

Selected Contents: Introduction. Know thy Health Care User. Health care environments and their Characteristics. Telemedicine fields and Human Factors Issues. Telehealth design guidelines. Catalog no. K11203, October 2011, c. 111 pp. Soft Cover, ISBN: 978-1-4398-2529-7 $69.95 / £44.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Human Computer Interaction Handbook of Human Factors in Web Design Second Edition Edited by

Kim-Phuong L. Vu California State University, Long Beach, USA

Robert W. Proctor Purdue University, West Lafayette, Indiana, USA

This second edition of a bestseller provides upto-date knowledge of human factors issues in web design. It comprehensively treats human factors research methods, design guidelines, and processes for use in developing effective websites and web-based technologies. As the first edition included 38 chapters written by over 80 distinguished scholars and practitioners, the second edition has increased the number of contributors, and added eight new chapters. The book covers new research and usability methods, accessibility and ISO guidelines, and discusses social networking and online gaming. Chapters also examine Healthcare, Data Mining, Mobile Devices, and Learning Communities. • Includes new research and usability methods (e.g. eye-tracking) • Covers Accessibility and ISO guidelines • Discusses Social Networking and Online Gaming • Illustrates Macroergonomics (computing within organizations) • Offers new topics such as Healthcare, Data Mining, Mobile Devices, and Learning Communities

Selected Contents: Background and Overview. Human Factors and Ergonomics. Content Preparation for The Web. Investments. Search Engines, Interface Agents, and Social Networking. Handbook of Human Factors in Web Design, Second Edition. Universal Access. Web Usability Engineering. Task Analysis and Performance Modeling. Specific Web Applications in Academic Settings. Specific Web Applications in Industrial Settings. Web Psychology, Information Security, and Privacy. Emerging Technologies and Applications. Guidelines for Incorporating Human Factors and Ergonomics For Internet Sites And Internet-Based Applications. Catalog no. K11245, April 2011, c. 794 pp. ISBN: 978-1-4398-2594-5, $129.95 / £82.00 Also available as an eBook

HumanComputer Etiquette Cultural Expectations and the Design Implications They Place on Computers and Technology Edited by

Caroline C. Hayes University of Minnesota, Minneapolis, USA

Christopher A. Miller Smart Information Flow Technologies, Minneapolis, Minnesota,USA

This edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in their design. Providing an introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. • Shows how social responses to computers impact software development • Presents tools to shape software in response to cultural differences • Features contributors from the fields of industrial and software engineering • Describes tools that make products easy and enjoyable to use

Selected Contents: Human–Computer Etiquette: Should Computers Be Polite? Etiquette and Multicultural Collisions. As Human–Computer Interactions Go Global. ...Introducing Etiquette and Culture into Software. Computational Models of Etiquette and Culture. The Role of Politeness in Interactive Educational Software for Language Tutoring. ... Etiquette and Development of Trust. Network Operations: Developing Trust in Human and Computer Agents. ... Anthropomorphism: Computer Agents that Look or Act Like People. Etiquette in Motivational Agents: Engaging Users and Developing Relationships. ....Understanding Humans: Physiological and Neurological Indicators. The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives. ... The Future: Polite and Rude Computers as Agents of Social Change. Etiquette-Based Sociotechnical Design. ... Index. Catalog no. AU6945, December 2010, 406 pp. ISBN: 978-1-4200-6945-7, $79.95 / £49.99 Also available as an eBook

For more information and complete contents, visit


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Human Computer Interaction

Web Wisdom Practical Speech User Interface Design James R. Lewis Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. It presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples. To help articulate the rationale behind various SUI design guidelines, he includes a number of detailed discussions of the applicable research. The techniques for designing usable SUIs are not obvious, and to be effective, must be informed by a combination of critically interpreted scientific research and leading design practices. The blend of scholarship and practical experience found in this book establishes research-based leading practices for the design of usable speech user interfaces for interactive voice response applications. • Discusses design practices consistent with recent research • Provides VoiceXML code examples to aid in developing prototypes • Presents complete sample VoiceXML mini-application illustrating design principles • Includes description of associated research

Selected Contents: Introduction. The Importance of Speech User Interface (SUI) Design. Design Methodology. Getting Started: High Level Decisions. Getting Specific: Low-Level Design Decisions. Final Words. References. Appendix A: From "Hello World" to "The Planets." Appendix B: Hello Worlds Version 4b. Catalog no. K10812, December 2010, 344 pp. ISBN: 978-1-4398-1584-7, $89.95 / £57.99 Also available as an eBook


How To Evaluate and Create Information Quality on the Web, Second Edition Marsha Ann Tate The Pennsylvania State University, University Park, USA

Designed for quick and easy reference, every chapter of this popular book is updated and augmented to reflect the Internet’s growing sophistication. Equally valuable to web researchers and web page authors, the book uses page captures to explain how to optimize searches and searching. It offers an expanded discussion around rights and intellectual property pertaining to the web, examines the growing use of multi-media, and looks at the challenges brought on by usergenerated material. It contains a glossary of terms and bibliography of web development references and supplies specific guidelines to help authors establish information quality when authoring web-based resources. Catalog no. 73206, November 2009, 168 pp. Soft Cover, ISBN: 978-1-4200-7320-1 $35.95 / £22.99 Also available as an eBook

Usability of Complex Information Systems Evaluation of User Interaction Edited by

Michael Albers and Brian Still An exploration of cutting-edge approaches for evaluating the usability of complex user interaction, this book focuses on improving design and communicating content to the end user. The book continues the conversation about the evolution of usability, asking how we can design and evaluate these complex systems and the complex work they support. It describes and analyzes approaches to teaching, testing, analyzing, or managing usability studies — approaches that involve technical communicators making novel contributions to how we think about and evaluate increasingly complex systems. Catalog no. K11423, October 2010, 399 pp. ISBN: 978-1-4398-2894-6, $79.95 / £49.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Human Computer Interaction HumanComputer Interaction and Operators’ Performance Optimizing Work Design with Activity Theory

Social Computing and Virtual Communities Edited by

Panayiotis Zaphiris Cyprus University of Technology, Lemesos, Cyprus

Edited by

Chee Siang Ang

Gregory Z. Bedny and Waldemar Karwowski

University of Kent, Canterbury, UK

Directed to a broad and interdisciplinary audience, this book provides a complete account of what has been accomplished in applied and systemicstructural activity theory. It presents a new approach to applied psychology and the study of human work that has derived from activity theory. The selected articles demonstrate the basic principles of studying human work and particularly computer-based work in complex sociotechnical systems. The book includes examples of applied and systemic-structural activity theory to HCI and man-machine-systems, aviation, safety, design and optimization of human performance. Catalog no. K11640, August 2010, 461 pp. ISBN: 978-1-4398-3626-2, $89.95 / £57.99 Also available as an eBook

Due to the advancement of the Internet, online communities are gaining increasing importance in the research community. Presented from a user's perspective, this book explores the diverse application areas of social computing and online communities. A significant portion of the text focuses on real-world case studies in which user behaviors, social mechanisms, and technological issues are investigated. Drawing from computer science, information systems, and social science, the book takes a multidisciplinary approach to evaluate virtual communities. It is useful for those who construct, moderate, and maintain online communities. Catalog no. C9042, December 2009, 303 pp. ISBN: 978-1-4200-9042-0, $82.95 / £52.99 Also available as an eBook

Enabling Context-Aware Web Services

Smart Clothing

Methods, Architectures, and Technologies

Edited by

Edited by

Quan Z. Sheng, Jian Yu, and Schahram Dustdar

Technology and Applications Gilsoo Cho Yonsei University, Seoul, South Korea

A groundbreaking work, this book translates pioneering concepts into practical information on the latest advances in Context-Aware Web Services, ie. mobile Internet applications that can read geographical locations and adjust output accordingly. It offers a comprehensive and systematic treatment of methodologies, along with various ways to model services to specifications. It discusses architectures including infrastructures, frameworks and standards, technologies such as semantic Web, database usage, and artificial intelligence. It provides useful case studies, and includes relevant datasets, and replicable evaluation testbeds.

Based on contributions from experts, this book covers the state of the art in smart clothing technology and applications such as textile-based keypads, transmission lines, sensors, and actuators. The chapters address usability and human aspects relevant to the manufacture and sale of such products and they detail the evolving and increasingly wide-ranging applications related to fields such as information, healthcare, and entertainment. Smart clothing technology topics addressed in the book include interface, communication, energy supply, data management, processors, and actuators. It also discusses packaging and interconnection, shape memory alloy, and design and modeling of electronic textile applications.

Catalog no. K10493, May 2010, 558 pp. ISBN: 978-1-4398-0985-3, $109.95 / £66.99 Also available as an eBook

Catalog no. 88521, December 2009, 287 pp. ISBN: 978-1-4200-8852-6, $92.95 / £58.99 Also available as an eBook

Vienna University of Technology, Austria

For more information and complete contents, visit


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Human Computer Interaction Content Preparation Guidelines for the Web and Information Appliances Cross-Cultural Comparisons Huafei Liao, Yinni Guo, April Savoy, and Gavriel Salvendy "... the authors’ work really shines in its part-bypart breakdown of what U.S. versus Chinese users like to see when considering the purchase of an electronic product ... Practitioners will enjoy the clear, practical advice on making product descriptions and c-commerce Web sites culturally appropriate, while academics will appreciate the solid methodology and use of theory to arrive at useful advice for constructing these sites." — Nicole St. Germaine-McDaniel in Technical Communication • Volume 58, Number 2, May 2011

Catalog no. 6777X, November 2009, 192 pp. ISBN: 978-1-4200-6777-4, $82.95 / £52.99 Also available as an eBook

The Universal Access Handbook Edited by

Constantine Stephanidis Foundation for Research & Technology – Hellas, Institute of Computer Science, Crete, Greece and University of Crete, Department of Computer Science, Greece

Written by leading international authorities from academic, research, and industrial organizations and non-market institutions, The Universal Access Handbook provides a comprehensive and multidisciplinary overview of the field. The book discusses how to systematically apply universal design principles to information technologies. It presents the historical roots of universal access through the progressive discussion of complementary approaches to the accessibility of interactive applications and services. Reviewing recent perspectives and trends, the text includes examples, case studies, and best practices in new and emerging applications. Catalog no. ER628X, June 2009, 1034 pp. ISBN: 978-0-8058-6280-5, $154.95 / £99.00 Also available as an eBook


Ubiquitous Computing Fundamentals Edited by

John Krumm Microsoft Corporation, Redmond, Washington, USA

"… a must-read text that provides a historical lens to see how ubicomp has matured into a multidisciplinary endeavor. It will be an essential reference to researchers and those who want to learn more about this evolving field." -Professor Gregory D. Abowd, Georgia Institute of Technology

Written by top experts from industry and academia, this book provides a comprehensive and well-organized overview of ubiquitous systems design and deployment. It covers everything from the application of quantitative methods to ubiquitous systems software and provides a clear vision of what our daily lives will look like in the age of ubiquitous computing. Catalog no. 93606, September 2009, 328 pp. ISBN: 978-1-4200-9360-5, $79.95 / £49.99 Also available as an eBook

Context-Aware Computing and Self-Managing Systems Edited by

Waltenegus Dargie Technische Universitat, Dresden, Germany

Through various examples, this book shows how context-aware computing can be used in many self-managing systems, including devices, applications, middleware, and networks. It enables researchers of context-aware computing to identify potential applications in the area of autonomous computing. The text also supports researchers of autonomous computing in defining, modeling, and capturing dynamic aspects of self-managing systems. The expert contributors identify context-aware aspects in autonomous systems, describe the essentials of self-managing systems, and present a higherlevel vision of future large-scale networks. Catalog no. C7771, March 2009, 405 pp. ISBN: 978-1-4200-7771-1, $102.95 / £65.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Human Computer Interaction HumanComputer Interaction

HumanComputer Interaction

Design Issues, Solutions, and Applications

Designing for Diverse Users and Domains

Edited by

Andrew Sears and Julie A. Jacko

Andrew Sears Julie A. Jacko This book covers the development of UIs intended for users in many different countries with different cultures and languages. It explores the cultural boundaries of multimedia design, including creative artistic community and science-based engineering. The book also discusses adaptive multimodal-multisensor interfaces and their potential for new functionality, unparalleled robustness, and as a multifunctional and personalized mobile system. Other topics include adaptive systems, psychological complexity, interface issues, design of DSSs, human factors, CMCs and online communities as well as VE technology.

Edited by

A summary of the state of knowledge regarding information technologies and older adults, this book highlights the evolving abilities of children, their differences from adults cognitively and physically, usability testing, and design recommendations for genres of computer technology. It discusses the development of methodologies for designers of systems to support people with cognitive impairment. Reviewing recent research and existing technologies that highlight the challenges associated with designing for uses with physical impairments, the book examines HCI issues associated with information systems used by consumers, patients, and providers as well as future opportunities and challenges for HCI in healthcare.

Catalog no. 88858, March 2009, 382 pp. ISBN: 978-1-4200-8885-4, $92.95 / £58.99 Also available as an eBook

Catalog no. 88874, March 2009, 284 pp. ISBN: 978-1-4200-8887-8, $92.95 / £58.99 Also available as an eBook

HumanComputer Interaction

HumanComputer Interaction Fundamentals

Development Process

Edited by

Edited by

Andrew Sears and Julie A. Jacko

Andrew Sears and Julie A. Jacko Delineating the application of HCI in real-world environments, this book examines the larger context in which HCI happens then uses that context as the basis for the design of users experiences. It explores modern interpretations and uses of task analysis, defining its meaning and providing a practical guide. The book includes an overview of the steps of Rapid Context Design and key issues in its use, then introduces ethnography as it relates to studies in HCI. Other topics include tools and techniques for using prototypes, scenario-based design, participatory design, the user interface development paradigm, and more.

An examination of the interplay between the processes of action and attention and the implications for those working in HCI, this book surveys methods used to study human information processing, then summarizes the major findings and the theoretical used to explain them. It compares the term “mental models” in HCI literature and in the neighboring discipline of cognitive psychology. The book reviews the psychology and technology of emotion, identifying discoveries and concepts relevant to the design and assessment of interactive systems. It clearly articulates the need to more completely understand how stress and workload impact HCI and how to exploit positive effects and mitigate negative effects.

Catalog no. 88904, March 2009, 356 pp. ISBN: 978-1-4200-8890-8, $92.95 / £58.99 Also available as an eBook

Catalog no. 88815, March 2009, 350 pp. ISBN: 978-1-4200-8881-6, $92.95 / £58.99 Also available as an eBook

For more information and complete contents, visit


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Human Performance Modeling Handbook of Aviation Human Factors, Patient Safety

Second Edition

A Human Factors Approach

Edited by

Sidney Dekker

V. David Hopkin

Griffith University, Mt Gravatt, Australia

Human Factors Consultant

With coverage ranging from the influence of professional identity in medicine and problematic nature of "human error", to the psychological and social features that characterize healthcare work, to the safety-critical aspects of interfaces and automation, this book spans the width of the human factors field and its importance for patient safety today. In addition, the book discusses topics such as accountability, just culture, and secondary victimization in the aftermath of adverse events and takes readers to the leading edge of human factors research today: complexity, systems thinking, and resilience.

The Art Institute of Atlanta

• Covers the difficult connections between error, competence, and identity in healthcare – a mix that makes medicine unique among safety critical worlds • Presents material written with the medical practitioner in mind • Includes the latest Human Factors/Ergonomics research applicable to patient safety with examples that connect theory to actual practice • Discusses accountability and just culture • Presents information in easy-to-use bulleted lists and illustrations and uses non-specialist language, which makes it accessible to all levels of professions and practitioners in healthcare

Selected Contents: Medical Competence and Patient Safety, The Problem of "Human Error" in Healthcare. Cognitive Factors of Healthcare Work. New Technology, Automation and Patient Safety. Safety Culture and Organizational Risk. Practical Tools for Creating Safety. Accountability and Learning from Failure. New Frontiers in Patient Safety: Complexity and Systems Thinking. Catalog no. K12403, May 2011, 261 pp. Soft Cover, ISBN: 978-1-4398-5225-5 $34.95 / £22.99 Also available as an eBook


John A. Wise Honeywell Labs

Daniel J. Garland The application of human factors to aviation has come of age and is thriving, so much so that its influence has spread to other applications. Keeping pace with the field during the decade since its initial publication, the Handbook of Aviation Human Factors has also continued to evolve. Completely revised and updated, the second edition of this groundbreaking resource includes: • New chapters on resilience, uninhabited aerial vehicles, and aesthetics • Significant revisions and expansions to every chapter • New contributing co-authors who bring new perspectives • Human factors achievements and current trends The handbook explores the history of aviation human factors, current R&D focus, basic research issues, organizational factors, personnel selection, ATC and ATM relevant issues, weather systems, team and individual performance, fatigue, situation awareness, training, and forensics. It boasts contributors from six countries on three continents with backgrounds in academia, industry, government-based research, development organizations, and international aviation organizations as well as practicing engineers. The demand for aviation continues to expand and aviation must respond to that demand. The safety culture of aviation imposes a need, in advance of change, for sound evidence that the expected benefits of said change will accrue, without hidden hazards to safety and without new and unexpected sources of human error. The multidisciplinary, international scope of this book provides the skills required not only to interpret and generalize findings, but also to translate them into real solutions and safety benefits. Catalog no. ER590X, December 2009, 704 pp. ISBN: 978-0-8058-5906-5, $154.95 / £99.00 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Human Performance Modeling Occupational Ergonomics Theory and Applications, Second Edition Edited by

Amit Bhattacharya University of Cincinnati, Ohio, USA

James D. McGlothlin Purdue University, West Lafayette, Indiana, USA

A comprehensive introduction to the fundamental principles of ergonomics, this book also addresses the practical applications of those fundamentals in solving ergonomic problems. This second edition include a new chapter covering workplace related physical agents such as noise, non-ionizing radiation, heat, and vibration. It details the practical application of ergonomic principles in solving actual problems in the workplace, and reviews ergonomic case studies from various industries. It also contains helpful ergonomic tables; a work-saving list of vendors of ergonomic tools, software and video-training materials; and convenient ergonomic check lists. Catalog no. K11020, March 2012, c. 1040 pp. ISBN: 978-1-4398-1934-0, $99.95 / £63.99 Also available as an eBook

Human Factors Methods and Sports Science A Practical Guide Paul Salmon, Neville Anthony Stanton, Adam Gibbon, Daniel Jenkins, and Guy H. Walker Filled with supporting case studies, this book demonstrates contemporary cognitive and social human factors methods that can be used to analyze individual and team performance in sport. The book presents an exhaustive review of human factors methods and points to those most compatible with sports performance. The authors detail the methods and use the case studies to illustrate their application in analyzing performance. The book focuses on data collection, task analysis, cognitive task analysis, process charting, human error identification, situation awareness measurement, workload measurement, team performance assessment, and time analysis. Catalog no. 72161, December 2009, 378 pp. ISBN: 978-1-4200-7216-7, $92.95 / £58.99 Also available as an eBook

Human Factors in Simulation and Training Edited by

Dennis A. Vincenzi, John A. Wise, Mustapha Mouloua, and Peter A. Hancock A complete examination of issues and concepts relating to human factors in simulation, this book covers theory and application in space, ships, submarines, naval aviation, and commercial aviation. The authors examine the validity and functionality of simulators as a training device. The book provides advanced understanding of training techniques and methods and discusses methods of fidelity, interfaces and control devices, transfer of training, simulator sickness, and effects of motion on simulator systems. It also incorporates theories pertaining to the motivational aspects of training, simulation of social events, and PC based simulation. Catalog no. 72838, December 2008, 453 pp. ISBN: 978-1-4200-7283-9, $109.95 / £69.99 Also available as an eBook

Human Reliability, Error, and Human Factors in Engineering Maintenance with Reference to Aviation and Power Generation B.S. Dhillon University of Ottawa, Canada

Blending coverage of human reliability, error, and human factors in engineering maintenance, this text offers a tool for dealing with the increasing problem of human error. The author’s clear, concise, user-friendly style breaks the information down into understandable and applicable concepts. He discusses the maintenance environment, typical maintenance errors and their causes, and useful design improvement guidelines to reduce equipment maintenance errors. The author includes eight methods considered useful for performing human reliability and error analysis, as well as mathematical models. Catalog no. K10213, April 2009, 200 pp. ISBN: 978-1-4398-0383-7, $92.95 / £58.99 Also available as an eBook

For more information and complete contents, visit


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Human Performance Modeling Lighting for Driving Roads, Vehicles, Signs, and Signals Peter R. Boyce Rensselaer Polytechnic Institute, Kent, UK

An examination of the crucial role lighting plays in road safety, this book explains the scientific reasoning behind different forms of lighting and their contribution to driver understanding of real and potential road hazards. The author discusses how these forms of lighting are likely to evolve in response to the development of new technology and an improved understanding of ergonomics and human factors. He addresses a wide range of complicating factors encountered in real driving situations such as glare, weather, complex signage, and driver age. The book illustrates how the many forms of lighting available can work together to best provide a coherent flow of information to the driver. Catalog no. 8529, December 2008, 371 pp. ISBN: 978-0-8493-8529-2, $82.95 / £52.99 Also available as an eBook

Handbook of Digital Human Modeling Research for Applied Ergonomics and Human Factors Engineering Edited by

Vincent G. Duffy

Human Factors in Simple and Complex Systems, Second Edition Robert W. Proctor and Trisha Van Zandt The second edition of a bestseller, this book provides an understanding of the human factors issues often encountered in the design, implementation, and evaluation of products and systems. Emphasizing the close relationship between theory and application, the authors offer a framework for the research process and give an integrated view of the state of knowledge regarding factors that influence human and system performance, examining how these factors can be accommodated in system design. This edition addresses such concepts as situation awareness and highlights topics of interest, with a special focus on computer applications and human-computer interaction. Catalog no. ER411X, April 2008, 696 pp. ISBN: 978-0-8058-4119-0, $102.95 / £48.99

Human Performance, Workload, and Situational Awareness Measures Handbook

Purdue University, Indiana, USA

Second Edition

Series: Human Factors and Ergonomics

Valerie J. Gawron

With an editorial panel that spans the globe, this book provides a wealth of international knowledge and guidelines. Highlighting theory, tools, and method, it covers applications in advanced manufacturing, aerospace, automotive, data visualization and simulation, defense and military systems, design for impaired mobility, healthcare and medicine, information systems, and product design. The text elucidates tools to help evaluate product and work design while reducing the need for physical prototyping. Additional materials available on the CRC Press web site include downloadable software and a 220-page step-by-step UGS-Jack help manual developed at Purdue.

Human Performance Measures Handbook has long been the foundational reference in its field. Reflecting a wider range and scope, the second edition, newly named Human Performance, Workload, and Situational Awareness Measures Handbook covers the basics of measurement and provides summaries of over 100 performance, workload, and situational awareness measures. It includes additional measures of team performance, an expanded glossary of terms, and updated information from journals, books, and reports. It also supplies descriptions, strengths and limitations, data requirements, and references for various measures. Catalog no. 64495, March 2008, 296 pp. ISBN: 978-1-4200-6449-0, $64.95 / £41.99 Also available as an eBook

Catalog no. ER564X, November 2008, 1006 pp. ISBN: 978-0-8058-5646-0, $154.95 / £99.00 Also available as an eBook


Essential Resources in Ergonomics & Human Factors from CRC Press

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Safety Handbook of Human Factors and Ergonomics in Health Care and Patient Safety Second Edition

Patient Safety An Engineering Approach B.S. Dhillon

Edited by

Pascale Carayon University of Wisconsin-Madison, USA

"… very timely and appropriate … an impressive array of contributors handling a broad spectrum of topics … a substantial contribution to the field." —Harvey Murff, M.D., M.P.H., Center for Health Services Research, Vanderbilt University

" … a one-step shopping for those who would want to find information for human factors related to patient safety and quality. I am not aware of any other sources that come close to this goal." —Yan Xiao, Ph.D., Patient Safety Scientist and Human Factors Engineer, University of Maryland

Written for students and professionals, this book is a complete reference on human factors and ergonomics research, concepts, theories, models, methods, and interventions that have been or can be applied in health care. Topics such as medical technology and telemedicine are covered, and special emphasis is put on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. Nine chapters from the original edition were deleted, and information from them was incorporated into other chapters. Furthermore, this second edition offers 17 new chapters. • Includes coverage of emerging human factors and ergonomics issues • Considers practical issues such as methods, interventions, and applications • Covers cognitive, physical, and organizational ergonomic issues in health care and patient safety • Emphasizes the contribution of human factors and ergonomics to patient safety and care quality • Examines human factors and ergonomics issues specific to a range of healthcare domains or applications

Selected Contents: Introduction. Macroergonomics and Systems. Job and Organizational Design. Physical Ergonomics. Human Error. Human Factors and Ergonomics Methodologies. ... Catalog no. K11489, November 2011, c. 879 pp. ISBN: 978-1-4398-3033-8, $149.95 / £95.00 Also available as an eBook

University of Ottawa, Canada

Each year a vast sum of money is spent on health care around the globe and patient safety has become a serious global public health issue. Filled with up-to-date information, this book demonstrates how to handle patient safety-related problems by using methods developed in the area of engineering. It contains a chapter on mathematical concepts and another chapter on introductory material on safety and human factors considered essential to understand materials presented in subsequent chapters. The author’s presentation covers topics in such a manner that readers will require no previous knowledge to understand the concepts. • Integrates methods and techniques developed in the area of engineering to handle safety and human error-related problems • Covers mathematical concepts and another chapter on introductory materials on safety and human factors considered essential to understand materials presented in subsequent chapters • Includes methods considered useful to perform patient safety-related analysis • Covers health care workers and their safety • Presents medical device safety and errors— from the software used in cardiac-rhythmmanagement products, to operator errors associated with medical devices/equipment

Selected Contents: Introduction. Patient Safety Mathematics. Safety and Human Factors Basics. Methods for Performing Patient Safety Analysis. Patient Safety Basics. Medication Safety and Errors. Health Care Workers’ Role and Safety and Falls. Human Error in Various Medical Areas and Other Related Information. Medical Device Safety and Errors. Medical Device Usability. Patient Safety Organizations, Data Sources, and Mathematical Models. Appendix: Bibliography—Literature on Patient Safety. Index. Catalog no. K13421, November 2011, c. 230 pp. ISBN: 978-1-4398-7386-1, $89.95 / £57.99 Also available as an eBook

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Transportation Systems Reliability and Safety B.S. Dhillon University of Ottawa, Canada

Integrating coverage of transportation reliability and safety topics and concepts into a single volume, this book eliminates the need to consult a number of different resources to obtain important information. It begins with mathematical concepts and safety basics considered useful to understanding the contents of subsequent chapters. The author then covers the significance of human error in rail and transportation systems and provides material on methods used to perform reliability and safety analyses. Problems are included to test reader comprehension and examples with solutions are provided. • Reviews mathematical concepts and introductory aspects of reliability and safety • Presents methods for performing transportation system reliability and safety analysis • Discusses transportation systems failures and railway-related accidents and incidents • Includes mathematical models for performing reliability analysis of transportation systems • Covers truck and bus safety issues as well as important aspects of airline and ship safety • Examines human error in rail and road transportation systems and aviation and sea transportation

Selected Contents: Introduction. Reliability and Safety Mathematics. Reliability and Safety Basics. Methods for Performing Transportation System Reliability and Safety Analysis. Transportation System Failures. Transportation System Reliability Modeling. Rail Safety. Truck and Bus Safety. Airline and Ship Safety. Human Error in Rail and Road Transportation Systems. Human Error in Aviation and Sea Transportation Systems. Catalog no. K12078, February 2011, 236 pp. ISBN: 978-1-4398-4640-7, $99.95 / £63.99 Also available as an eBook


Human Factors for the Design, Operation, and Maintenance of Mining Equipment Tim John Horberry, Robin Burgess-Limerick, and Lisa J. Steiner Written by leading experts from Australia and North America, this book covers the impact of new mining technology on human work performance and safety. Ergonomics experts Tim John Horberry, Robin Burgess-Limerick, and Lisa J. Steiner draw on their personal experience to provide recent research, case studies, and examples, making the book useful, accurate, informative, and easy to read. The authors combine their inthe-trenches experience and academic expertise to present a treatment that balances breadth with depth. The book supplies a much-needed overview of the human element in the journey to optimal equipment design of mining equipment. Catalog no. K10121, July 2010, 227 pp. ISBN: 978-1-4398-0231-1, $89.95 / £57.99 Also available as an eBook

Handbook of Occupational Safety and Health Edited by

Danuta Koradecka Central Institute for Labor Protection, National Research Institute, Warsaw, Poland

Using an interdisciplinary approach, this book examines how to best protect humans in working environments. The author presents a wide range of methods along with specific criteria for assessing hazard and exposure in the workplace environment; more importantly, she also offers ways to reduce these hazards. Examining the technical, medical, and organizational aspects of work processes, this comprehensive text provides coverage of basic risk factors, law-based protection of labor, shaping conditions of occupational safety and ergonomics, psychophysical capabilities of humans in the working environment, and much more. Catalog no. K10349, May 2010, 662 pp. ISBN: 978-1-4398-0684-5, $99.95 / £63.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Medical Error and Harm Understanding, Prevention, and Control Milos Jenicek McMaster University, Hamilton, Ontario, Canada

“… authored by a well-known physician and professor at the DeGroote School of Medicine in Ontario, Canada … uses an epidemiologic approach … presents numerous frameworks that can be used to identify the medical error type, possible causes, and various solutions. … he discusses medical-legal consequences of errors and how tort law has evolved over time.” —Shauna Ely Tarrac MSN, RN, CIC, CNOR, in the AORN Journal, April 2011

“… a valiant effort to impose some order on the diverse nomenclature of lathology and delves into the difficult task of taxonomy of this subject.” —John P. A. Ioannidis, in The Lancet

Catalog no. K11671, July 2010, 384 pp. ISBN: 978-1-4398-3694-1, $79.95 / £49.99 Also available as an eBook

Reliability, Risk and Safety Back to the Future Edited by

Ben J.M. Ale, Ioannis A. Papazoglou, and Enrico Zio This book presents a collection of over 300 contributions on reliability, risk, and safety issues, including risk and reliability analysis methods, maintenance optimisation, human factors, and risk management. Significant attention is paid to societal factors influencing the use of reliability and risk assessment methods. Integral demonstrations of the use of risk analysis and safety assessment are provided in many practical applications concerning major technological systems and structures. The text is an invaluable resource for to academics and engineers interested in nuclear engineering, oil and gas engineering, electrical engineering, civil engineering, information technology, communication, and infrastructure. Catalog no. K12545, August 2010, 2448 pp. CD-ROM, ISBN: 978-0-415-60427-7 $470.00 / £299.00

Safety, Health, and Environmental Auditing A Practical Guide Simon Watson Pain A practical guide to environmental, safety, and occupational health audits, this book allows organizations and business to avoid expensive external auditors and retain the knowledge and learning in-house. In contrast to the over-academic and uninspiring tone of most auditing books, this text gives accessible user-friendly advice in a step by step manner. Building on novel auditing techniques designed to overcome common problems in the audit process, emphasizes accurate auditing that is representative and repeatable. It allows any competent manager or safety/environmental officer to undertake in-house audits in a competent and reproducible fashion. Catalog no. K11449, April 2010, 230 pp. ISBN: 978-1-4398-2947-9, $89.95 / £57.99 Also available as an eBook

Contemporary Ergonomics and Human Factors 2010 Proceedings of the International Conference on Contemporary Ergonomics and Human Factors 2010, Keele, UK Edited by

Martin Anderson Reflecting the name change of the Ergonomics Society to the Institute of Ergonomics & Human Factors, the peer-reviewed papers in this volume embrace a wide range of issues related to ergonomics. International contributors cover an array of topics, including defense; hazardous industries; human factors integration; inclusive design; medical; methods and tools; occupational health and safety; slips, trips, and falls; transport; and applications of ergonomics. Mirroring the 2010 conference, the book includes a memorial to Professor Tom Reilly and a symposium on creating a learning organization. Catalog no. K11809, April 2010, 630 pp. Soft Cover, ISBN: 978-0-415-58446-3 $139.95 / £89.00 Also available as an eBook

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Writing and Designing Manuals and Warnings 4e

Human Reliability Assessment Theory and Practice

Patricia A. Robinson

Anthony J. Spurgin

Coranado Consulting Services, Wisconsin, USA

Independent Consultant, San Diegeo, California, USA

Combining recent research with the author’s nearly 30 years of experience helping companies improve instructions and warnings, this how-to book discusses nearly every aspect of developing state-of-the-art product manuals and safety warnings. This fourth edition of a bestseller includes coverage of the new ASI standard governing safety information in manuals and the revised ANSI standard governing safety label design. It discusses integrated product safety, technical products, failure-to-warn arguments in product liability cases, and greater reliance on the Internet for information on product safety.

This book covers Human Reliability Assessment (HRA) data and data sources, choice of methods, training of individuals, use of simulators, and relationships between psychology, human factors, accident analyses, and human reliability. It develops a basic structure for determining the characterization of HRA methods and covers background, risk concepts, and HRA principles, then examines a range of HRA models and tools and how to select the appropriate one. These discussions provide HRA specialists and decision makers with the research to either backup their decisions or lead them to change them.

Catalog no. 69845, June 2009, 352 pp. ISBN: 978-1-4200-6984-6, $92.95 / £58.99 Also available as an eBook

Catalog no. 68512, October 2009, 304 pp. ISBN: 978-1-4200-6851-1, $82.95 / £52.99 Also available as an eBook

Safer Complex Industrial Environments

Reliability Technology, Human Error, and Quality in Health Care

A Human Factors Approach Erik Hollnagel MINES ParisTech, France

Edited by industrial safety expert Eric Hollnagel and featuring commentary from leaders in the field, the book examines research on the contemporary human factors approach, looks at documented cases, and considers methods currently in practice. The book introduces theories and methods that can be used to describe human and collective performance in a complex socio-technical environment. Building on this, the text describes how contemporary human factors science can be used to go beyond failure analysis to actively make complex industrial environments safer. Catalog no. 92480, October 2009, 264 pp. ISBN: 978-1-4200-9248-6, $92.95 / £58.99 Also available as an eBook


B.S. Dhillon University of Ottawa, Ontario, Canada

Edited by

A compilation of data from a wide variety of sources, this book eliminates the need to pick through journal articles, online databases, and conference proceedings to obtain information. The authors discuss medical device maintenance, human error reporting systems and models for predicting human reliability and error, patient safety, quality methods, and steps for improving quality in healthcare. Highlights include a chapter on mathematical concepts and another chapter containing introductory material on reliability technology, human error, and quality considered essential to understanding materials presented in subsequent chapters. The book contains examples, their solutions, and end-of-chapter problems. Catalog no. 65580, February 2008, 216 pp. ISBN: 978-1-4200-6558-9, $92.95 / £58.99 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Musculoskeletal Disorders Biomechanics of the Upper Limbs Mechanics, Modeling and Musculoskeletal Injuries, Second Edition Andris Freivalds Pennsylvania State University, University Park, USA

Handbook of Modern Hospital Safety, Second Edition Edited by

William Charney Washington Hospital Services, Seattle, USA

Over the past two decades, the growth in computer-related jobs has led to considerable increase in the number of work-related musculoskeletal disorders in the upper limbs. Now in its second edition, this comprehensive text is now expanded to include recent findings regarding job stressors and a variety of ergonomic solutions. It provides up-to-date research on the biomechanics of the upper limbs and the mechanics of neuromuscular systems. It covers risk factors for various disorders and tools used to identify their causes. Qualified instructors can access a supporting website offering materials such as PowerPoint® slides and sample exams and an instructor's manual with solutions.

According to the Bureau of Labor Statistics, healthcare is one of the industries with the highest injury rates. This second edition of William Charney’s seminal work covers exposure paradigms and offers solutions and models of protection. Extensively updated, the new edition includes information on technology to protect healthcare workers, discusses threats in the form of emerging infectious diseases, and covers legislation and regulations. This edition also includes new data on interventions, recent research on occupational health and safety for healthcare workers, and insight into the philosophy of creating a safe hospital culture.

Catalog no. 91190, February 2011, 564 pp. ISBN: 978-1-4200-9119-9, $119.95 / £76.99

Catalog no. 4785X, July 2009, 1226 pp. ISBN: 978-1-4200-4785-1, $154.95 / £99.00 Also available as an eBook

Advances in Ergonomics Modeling and Usability Evaluation

Ergonomics for Rehabilitation Professionals

Edited by

Edited by

Halimahtun Khalid, Alan Hedge, and Tareq Z. Ahram

Shrawan Kumar

University of Central Florida, Orlando, USA

Designed to meet the diverse needs of therapists, this book presents a new approach to rehabilitation that integrates ergonomics concepts to address the wide range of problems commonly encountered by professionals. It addresses general concepts such as anthropometry and tissue mechanics and examines whole body biomechanics, demonstrating the ergonomic effects of physiological and biomechanical factors. The author also focuses on regional biomechanics, explaining the rationale for ergonomic intervention, and discusses the ergonomic paradigm in rehabilitation, including the use of physical demands analysis.

Taking the field of human factors and ergonomics beyond state-of-the art, this volume focuses on advances in the use of ergonomics modeling and on the evaluation of usability, a critical aspect of any human-technology system. The research described in the book’s 70 chapters is an outcome of dedicated research by academics and practitioners from around the world, and across disciplines. It provides an invaluable resource for evaluating products and environments. This volume is one of seven titles in the Advances in Human Factors and Ergonomics Series. Catalog no. K11580, June 2010, 658 pp. ISBN: 978-1-4398-3503-6, $79.95 / £49.99 Also available as an eBook

University of North Texas, Fort Worth, USA

Catalog no. 8146, April 2009, 640 pp. ISBN: 978-0-8493-8146-1, $102.95 / £65.99 Also available as an eBook

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Work Design Bullying and Harassment in the Workplace Developments in Theory, Research, and Practice, Second Edition Edited by

Stale Einarsen, Helge Hoel, Dieter Zapf, and Cary Cooper Previously titled Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, the first edition of this bestselling resource quickly became a benchmark and highly cited source of knowledge for this burgeoning field. Renamed to more accurately reflect the maturing of the discipline, the second edition provides a much-needed update of the original work. Edited by leading experts and presenting contributions from pioneers in their respective subject areas, the book is an up-to-date research-based resource on key aspects of workplace bullying and its remediation. • Discusses characteristics such as frequency, duration, power-balance, status of bullies and victims, objective vis-à-vis subjective bullying, and interpersonal vis-à-vis organizational bullying • Reviews key conceptual and methodological challenges from the literature on hostile behaviors at work which are highly relevant to the issues of workplace bullying • Covers how to conduct a fair and proper internal investigation and explores obstacles often encountered in providing a fair hearing • Examines interventions and strategies used in the prevention and management of bullying in organizations and discusses their effectiveness • Defines the key principles behind the planning and implementation of interventions for the prevention and management of bullying • Addresses the role of counseling and treatment of targets of bullying as well as treatment of health-related after effects of bullying • Identifies some of the central themes concerning bullying and the law

Selected Contents: The Nature of the Problem. Empirical Evidence. Explaining the Problem. Managing the Problem. Catalog no. K10270, September 2010, 512 pp. Soft Cover, ISBN: 978-1-4398-0489-6 $79.95 / £49.99 Also available as an eBook


Human Factors in the Design and Evaluation of Central Control Room Operations Neville A. Stanton, Paul Salmon, Daniel Jenkins, and Guy Walker “... a fantastic book that shows what it takes to ensure support staff work and operate together, in a formal and efficient manner. The book integrates the topics of human factors and ergonomics to create an incredibly valuable tome. ... While the book was written primarily for control room settings, it is relevant for those in IT . ...If they have management support to deploy the formal methods detailed in the book, they will find that they can create significantly higher levels of customer and end-user satisfaction.” —Ben Rothke, writing on, March 1, 2010

• Provides examples of the evaluations of existing control rooms and proposals for changes in communication structures, shift patterns, and many other factors • Discusses training, maintenance procedures, communications processes, automation, allocation, workload, and layout • Reviews example procedures produced through the application of a quality management system • Addresses the dichotomy of scheduling tasks between humans and machines An invaluable resource, this book discusses the human factors that affect control operations and their implications for staff. It covers competencies for control room work, training and training needs analysis, development and maintenance of procedures, communication processes within and outside the control room, manning of the control room, automation and allocation of function, supervision of staff, and shift patterns.

Selected Contents: Introduction to Human Factors and Ergonomics. Competencies. Training. Procedures. Communication Process. Manning and Workload. Automation. Supervision. Shift Patterns. Control Room Layout. Supervisory Control and Data Acquisition (SCADA). Alarms. Environment. Human Error. Safety Culture. Catalog no. K10495, November 2009, 446 pp. ISBN: 978-1-4398-0991-4, $133.95 / £85.00 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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Work Design Ergonomics in Developing Regions Needs and Applications Edited by

Patricia A. Scott

Ergonomics Laboratory Exercises Timothy Joseph Gallwey University of Limerick, Ireland (RETIRED)

Rhodes University, Grahamstown, South Africa

Leonard O'Sullivan

With a panel of authors that reflects the multidisciplinary nature of the field, this book chronicles the nuances of differences in aim, practice, and outcome when ergonomists tackle Developing World problems from a Developing World perspective. It includes sections on distinctive situations and requirements in developing areas and the dire consequences of not addressing these needs effectively. The chapters provide modified solutions and delineate the difficulties of establishing ergonomics, providing general concepts and specific applications to diverse industries. It covers links to safety and occupational health and economic costs and benefits.

Taking an application-oriented approach, these exercises encourage readers to apply rigorous analyses to collected data, and provide results through formal professional reports. The book contains nearly three dozen exercises covering workplace environment, work analysis, information processing, physiological issues, and systems evaluations. It includes pencil and paper exercises, stopwatch studies, and field exercises. The book gives technical background on each topic and discusses equipment needs, experimental design, and data sheets, as well as guidance on analysis and detailed instructions on report writing.

Catalog no. 79115, June 2009, c. 471 pp. ISBN: 978-1-4200-7911-1, $92.95 / £58.99 Also available as an eBook

Catalog no. 67362, November 2008, 216 pp. Soft Cover, ISBN: 978-1-4200-6736-1 $51.95 / £32.99

Ergonomics for Beginners A Quick Reference Guide, Third Edition Jan Dul Rotterdam School of Management, Erasmus University, The Netherlands

Bernard Weerdmeester Hogeschool Utrecht, University of Applied Science, The Netherlands

This third edition retains all the features that made each previous edition a bestseller in its own right. The authors meticulously revised the book to address rapid developments in information and communications technology. They offer advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. They also provide a list of 171 published ISO standards. In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems. Catalog no. 77511, May 2008, 160 pp. Soft Cover, ISBN: 978-1-4200-7751-3 $31.95 / £20.35 Also available as an eBook

University of Limerick, Ireland

Fitting the Human Introduction to Ergonomics, Sixth Edition Karl H.E. Kroemer VPI & SU, Blacksburgh, Virginia, USA

With new figures, graphs, and tables, this latest edition of Fitting the Human provides quick access to the ergonomic information that professionals need when engineering workplaces, machinery, offices, computers, and lighting. Author Karl Kroemer organizes detailed knowledge regarding body size, strength, and mobility, as well as motivation, perceptions, and acquired skills. He also covers various work demands including shift work. Completely updated and revised, this seminal reference maintains the straightforward style of preceding editions as it describes mental and psychosocial ergonomics in detail. Catalog no. 55399, October 2008, 464 pp. ISBN: 978-1-4200-5539-9, $57.95 / £29.99 Also available as an eTextbook

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Work Design Handbook of Control Room Design and Ergonomics

Trust Management in Virtual Work Environments

A Perspective for the Future, Second Edition

A Human Factors Perspective

Edited by

Toni Ivergard Rangsit University, Bangkok, Thailand

Brian Hunt Mahidol University, Bangkok, Thailand

Published two decades ago, the first edition of this bestselling handbook became the go-to reference for this field. With more than 20 new chapters and sub-chapters, this second edition delineates modern approaches that emphasize the role of people in learning for self-development and in shaping their work environments. Taking a holistic view, the authors make a strong argument for integrating the work of the new control centers in the context of society as a whole, including global concerns such as environmental protection, energy conservation, and sustainability. Catalog no. 64290, October 2008, 384 pp. ISBN: 978-1-4200-6429-2, $133.95 / £85.00 Also available as an eBook

Introduction to Ergonomics Third Edition R.S. Bridger Hants, UK

“… superbly written … a treasure trove … an absolute must … I highly recommend that all HF/E practitioners, as well as professors in the field, consider this book as a superb guidance source.” — Gerald P. Krueger, ERGONOMICS IN DESIGN, Fall 2010

“… This new edition has sought to enhance practicability by including an ‘ergonomics workshop’ in each chapter which gives worked examples and identifies tools or ‘instruments’ to do specific ergonomic jobs … Rating, four stars (Buy, read, and keep)” —Andy Slovak, Occupational Medicine, February 2011

Catalog no. 7306, August 2008, 808 pp. ISBN: 978-0-8493-7306-0, $71.95 / £45.99


Wieslaw M. Grudzewski, Irena K. Hejduk, Anna Sankowska, and Monika Wantuchowicz Already a significant human factor issue, trust is an especially hot topic in today’s business. Detailing the issues surrounding this topic, this book takes an interdisciplinary look at the various facets of trust as they relate to the design and management of virtual business environments. It explores trust between organizations, between business partners, as well as trust between employer and employee. The book provides a scientific and systematic evaluation of global trends and practices regarding trust between people in all aspects of their professional lives. Catalog no. 68903, April 2008, 256 pp. ISBN: 978-1-4200-6890-0, $97.95 / £61.99 Also available as an eBook

Ergonomic Trends from the East Proceedings of Ergonomic Trends from the East, Japan, 12–14 November 2008 Edited by

Masaharu Kumashiro University of Occupational and Environmental Health, Kitakyushu, Japan

This book consists of 56 contributions carefully selected from those presented at the meeting Ergonomic Trends from the East, held in Japan, November 2008. Discussions include a road map outlining how ergonomics activities in East Asia should progress and the ideal form of a practical standard for qualifications in the East Asian conglomeration. The book will be useful for research on East Asian ergonomics in the future. Topics include: east Asian ergonomics, safety ergonomics, qualification systems, cognitive ergonomics, occupational health, modeling and usability, and manufacturing. Catalog no. K11842, August 2010, 368 pp. ISBN: 978-0-415-88178-4, $159.95 / £99.00 Also available as an eBook

Essential Resources in Ergonomics & Human Factors from CRC Press

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The Advances in Human Factors and Ergonomics series Advances in Design for Cross Cultural Activities Gavriel Salvendy Tsinghua University, P.R. China

Waldemar Karwowski University of Central Florida, Orlando, USA

This reference focuses on decision-making styles within cultures. It covers cooperative, collaborative, avoidant, competitive, and dominant styles of decision making, and discusses how each process is modified by the culture. The contributors examine issues within culture that affect decision making, such as individualism and collectivism, considered the most important influences in decision making. This reference is one of 10 predicted to be derived from the 2012 Applied Human Factors and Ergonomics (AHFE) Conference. Catalog no. K13232, July 2012, c. 700 pp. ISBN: 978-1-4398-7028-0, $79.95 / £49.99 Also available as an eBook

Advances in Cross-Cultural Decision Making Edited by

Dylan Schmorrow Denise Nicholson University of Central Florida, Orlando, USA

The primary focus of the Cross Cultural Decision Making field is specifically on the intersections between psychosocial theory provided from the social sciences and methods of computational modeling provided from computer science and mathematics. This book is designed to focus on crucial questions regarding data acquisition as well as reconciliation of mathematical and psychosocial modeling methodologies. The utility of this area of research is to aid the design of products and services which are utilized across the globe in the variety of cultures and aid in increasing the effectiveness of cross-cultural group collaboration. Catalog no. K11575, June 2010, 643 pp. ISBN: 978-1-4398-3495-4, $79.95 / £49.99 Also available as an eBook

Advances in Cognitive Ergonomics Edited by

Gavriel Salvendy, David B. Kaber, Guy Boy, and Waldemar Karwowski This volume focuses on cognitive ergonomics, that area of ergonomics which is concerned with mental processes or "brain work" such as perception, memory, reasoning, and motor response, as they affect interactions among humans and other elements of a system. The relevant topics include mental workload, decisionmaking, skilled performance, human-computer interaction, human reliability, work stress, and training as they may relate to human-system design. The book covers the latest advances in cognitive ergonomics and areas where cognitive ergonomics intersects with other disciplines. Catalog no. K11573, June 2010, 910 pp. ISBN: 978-1-4398-3491-6, $79.95 / £49.99 Also available as an eBook

Advances in Understanding Human Performance Neuroergonomics, Human Factors Design, and Special Populations Edited by

Tadeusz Marek, Waldemar Karwowski, and Valerie Rice Combining emerging concepts, theories, and applications of human factors knowledge, this volume focuses on discovery and understanding of human performance issues in complex systems, including recent advances in neural basis of human behavior at work. Many chapters focus on analysis, design, and evaluation of challenges affecting students, trainees, members of the military, and persons with disabilities, as well as universal design. In general, the chapters move from general to more specialized application. Catalog no. K11579, June 2010, 910 pp. ISBN: 978-1-4398-3501-2, $79.95 / £49.99 Also available as an eBook

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The Advances in Human Factors and Ergonomics series

Advances in Applied Digital Human Modeling Edited by

Advances in Human Factors and Ergonomics in Healthcare Edited by

Vincent G. Duffy Purdue University, Indiana, USA

Vincent G. Duffy Purdue University, Indiana, USA

Advances in Human Factors and Ergonomics Series

This volume is concerned with digital human modeling: the design of systems that reducing the need for physical prototyping and incorporating ergonomics and human factors earlier in design processes. Digital human models are representations of some aspects of a human that can be inserted into simulations or virtual environments to facilitate prediction of safety, satisfaction, usability and performance. These representations may consider the physical, physiological, cognitive, behavioral or emotional aspects. They are typically represented by some visualization with the math and science computed in the background.

Based on recent research, this book discusses how to improve quality, safety, efficiency, and effectiveness in patient care through application of human factors and ergonomics principles. It provides guidance on the design and application of systems and devices for healthcare delivery, from both a patient and staff perspective. It covers everything from the proper design of bed rails to the most efficient design of operating rooms to analysis of staff-patient interaction. It also supplies a way to improve organizational aspects and approaches to modeling, targeting work aspects specific to healthcare settings.

Catalog no. K11584, June 2010, 662 pp. ISBN: 978-1-4398-3511-1, $79.95 / £49.99 Also available as an eBook

Advances in Occupational, Social, and Organizational Ergonomics Edited by

Catalog no. K11576, June 2010, 900 pp. ISBN: 978-1-4398-3497-8, $79.95 / £49.99 Also available as an eBook

Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries

Gavriel Salvendy, Peter Vink, Jussi Kantola, and Waldemar Karwowski

Edited by

Worldwide the attention for health, innovation, and productivity is increasing. The need for knowledge and its applications is large and this book contributes to knowledge development as well as its application. The content varies from the effect that a new office interior has on its occupants, to the most efficient design for a glove. It examines topics as diverse as the facilitation of human interaction through workplace design and the improvement of virtual reality applications. Its 90 articles represent 24 countries on five continents.

Tsinghua University, P.R. China

Catalog no. K11582, June 2010, 860 pp. ISBN: 978-1-4398-3507-4, $79.95 / £49.99 Also available as an eBook

Catalog no. K11577, June 2010, 1250 pp. ISBN: 978-1-4398-3499-2, $79.95 / £49.99 Also available as an eBook


Waldemar Karwowski University of Central Florida, Orlando, USA

Gavriel Salvendy Meeting the needs of the manufacturing and service sectors of industry, this volume is concerned with the human factors, ergonomics, and safety issues related to the design of products, processes, and systems, as well as the operation and management of business enterprises. This book will be of special value to researchers and practitioners involved in the design of products, processes, systems, and services, which are marketed and utilized by a variety of organizations around the world.

Essential Resources in Ergonomics & Human Factors from CRC Press

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From the Theory to Application —We’ve Got You Covered Written by leading researchers and practitioners, our Ergonomics and Human Factors collection covers basic human factor issues and hones in on the principles for designing products that meet and exceed consumer demand. You’ll get the latest research on usability methods as well as research results, case studies, and analytical tools you need to design products that are safe and easy to use.

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Ergonomics & Human Factors