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Crawley’s Christmas Lights Live! MONEY

Save money with energy switching



winter 2014 Issue 71

Safety advice for the colder months



Winter 2014 | Issue 71


Now the summer is over and the clocks have gone back, we are all settling down to evenings on the sofa with the latest box sets and some hot chocolate while anticipating the arrival of Christmas!



News from across the town

For those that enjoy the festive season there is a range of activities and events going on. Turn to pages 12 and 13 to find out all about Christmas events in Crawley.


On pages 18 and 19 there are details of changes to your waste and recycling collections over the festive period as well as tips and advice on how to be safe in the winter months on page 20.

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I hope you enjoy the issue and have a safe and happy Christmas!


Cemetery consultation

Have your say on Crawley Boro ugh Council’s proposed new cem etery site

Energy switch

Save money on fuel bills throu gh a council endorsed scheme

Community centre bookings

Easy to use and easy to book!

09 10 11

In Bloom Awards

Double glory for town at in Bloo m


Conservation and cycling

Discover a new cycle path and get involved in conservation area s

Crawley Wellbeing

Meet a Wellbeing client who has lost

six stone!

12 Crawley Christmas Ligh ts Live! Find out 14


In Bloom Awards

more about the exciting Christma

think about proposed changes to the forecourt and around the station


Dementia Friendly Crawley

Find out more about the Mayor

17 Landlord support

of Crawley’s charity

If you have a property to rent we


Wear a Santa Suit for the day

2 1 tmas

Crawley Chris Lights Live!

and support Chestnut Tree House!


11 Cra

wley Wellbein g

Make sure you are up-to-date on bin

Preparing for winter

collections over the Christmas period

Crawley CVS

Low-cost training options from

Crawley CVS

Contacts Council contacts

WHAT’S ON Registered Charity No 256789

Follow us on Twitter @ChestnutSussex

can help!

Get in touch with the council

Like our Chestnut Tree House Facebook page



If you can’t make this day just pick another of your choice

Register online at Tel: 01903 871820 Email:

Waste and recycling

How to be safe in the snow

Friday 12 December 2014 We are looking for fun and festive people to help raise money for Chestnut Tree House children’s hospice by spending the day dressed as Santa. Registration is just £10 per adult, which includes a Santa suit and fundraising pack.

s lights switch-on event

Three Bridges Station consult ation Tell us what you

If you, or someone you know, would like Crawley Live in a different format such as large print, Braille or MP3 file, or in a different language, please contact Stacia Baldock on 01293 438399 or email Printed on 100% recycled paper. Please recycle your copy of Crawley Live in your REDtop bin after use.


Dea  r diary…

Theatre, music and more…

Design: Tileywoodman Creative 01737 221199 Printing: Sterling Published by: Crawley Bor ough Council, Town Hall, The Boulevard, Crawley, West Sussex, RH10 1UZ. Telephone: 01293 438000

Sign up for Crawley Question Time 2015 Don’t miss your chance to register for Crawley Question Time, which takes place on Wednesday 4 February in The Hawth Studio. Panel members will include Councillor Peter Lamb, Leader of Crawley Borough Council; Chief Inspector Justina Beeken, Crawley District Commander; and Amit Bhargava, Clinical Chief Officer, Crawley Clinical Commissioning Group.

This annual event takes the form of a general debate and discussion. There are no set topics this year so attendees can raise any areas or concerns such as community safety, health, council issues or matters relating to the economy. The event, which starts at 6.30pm, provides an opportunity for people to discuss and debate issues that matter to them with some of the key decision makers in the town.

If you would like to ask a question or just listen to the debate, then you need to register by visiting questiontime or calling Ayesha Twyman on 01293 438685. If you can’t make the debate you can follow it on Twitter by using the hashtag #CrawleyQT


Alive ’N’ Kicking

Manor Royal’s Business Improvement District is embarking on a new initiative to boost profitable trading relationships between Manor Royal companies.

Stoptober began on 1 October and on that very night Al Murray, a campaign ambassador, appeared at The Hawth to promote the campaign and perform his new show.

Lots of ideas are being explored for the Buy Manor Royal initiative including looking at options to increase opportunities for firms to do business with each other, as well as alerting businesses to tendering opportunities while also providing support to do so.

Stoptober is a national campaign where smokers all over the country take up the challenge to quit smoking for 28 days. It is the most popular stop smoking challenge in West Sussex with more than 2,000 people attempting to quit smoking during Stoptober 2013!

Alive ‘N’ Kicking is a fun and free after school club for families with children and young people aged between five and 19 who are worried about their weight and want to get fit and healthier together.

A series of events and seminars are being organised to engage, inform and connect Manor Royal companies. They run at various times for the duration of the project until January 2015 when the first phase is complete. Visit to find out more.

A Living Wage town A decent wage for all Crawley workers is one of Crawley Borough Council’s top priorities. Being a Living Wage employer means paying staff a minimum of £7.65 per hour, £1.15 per hour more than the Government’s minimum wage of £6.50.

As an accredited Living Wage employer, the council is now focussing its efforts on encouraging other town employers to follow suit.

Cycle maps Join the Cycle Crawley campaign with the help of the new detailed map of Crawley, which now includes bus stops and walkways as well as cycle routes. It is available for download at or can be picked up, free of charge, from the Town Hall, libraries, train stations, K2 Crawley and The Hawth.

04 05 NEWS

Manor Royal

To help explain the benefits of being a Living Wage employer to local businesses and offer advice on how to get accredited, a business breakfast was held during Living Wage Week this month. For more information visit livingwage

In West Sussex, the Stop Smoking Service offers free support all year round if you want to give up smoking. The advisors are able to support you, increase your motivation

Try new fun ways to get active, including martial arts, basketball and boxercise and learn more about nutrition at healthy eating workshops that look at portion sizes, healthy lunches and how to read labels. Email or call 0300 123 0892 to find your local club and start the journey to becoming a healthier and happier family. to quit and help you achieve your goal. Call the helpline on 0300 100 1823 or visit the Smokefree West Sussex website to get further information.

Flu season Flu season is back, and it’s vitally important that you take the necessary steps to protect yourself and your family this year. For most healthy people, flu is an unpleasant but usually limiting disease with recovery time taking up to a week. However, older people, the very young, pregnant women and those with a health condition, particularly chronic

Knepp Close play areas New play areas for toddlers and older children are to open in Knepp Close in Pound Hill before Christmas. Construction is due for completion on 12 December.

respiratory conditions such as asthma, diabetes or heart disease, or those who have a weakened immune system, are at particular risk from the more serious effects of flu.

The type of equipment found will appeal to different age groups. There are easy routes and equipment targeted at toddlers while overhead activities will appeal to older children.

Make sure you visit your local GP to book your vaccine.

Extensive consultation with local schools and residents was used as a wish list and has helped to design the play areas.

Small Business Saturday Small Business Saturday, which was launched in 2013, will take place on Saturday 6 December. Cycling is free, healthy and a lot quicker and simpler when carrying out short journeys, so why not give it a try?

CRAWLEYLive Winter 2014

It’s a day to celebrate the UK’s fantastic small businesses and encourage communities to support them. So take some time out to visit your neighbourhood shops or town centre independents. Many offered discounts or special offers last year so you could grab yourself a bargain!

Food safety at Christmas

restaurant’s hygiene standards by how clean and tidy the staff look or by how busy it is.

If you’re planning that special Christmas meal with work colleagues, friends or family the Food Standards Agency would like to remind you to ‘look before you book’.

There’s one easy way to set your mind at rest – check the food hygiene rating. This tells you about hygiene standards in restaurants and other food businesses.

Christmas is a time to enjoy good company and good food without worrying about food poisoning. But the truth is, you can’t tell a

Visit or if you’re out and about check for the green and black sticker; if you can’t see one, just ask.



c a e s v

Q&A •W  hat are the benefits of a collective energy switch scheme? The auction will result in a cheaper energy price, which is likely to be cheaper than the tariff you currently pay. You get this by simply registering your interest through the council, a trusted source, without having to search around for a deal which is likely to be less competitive. •W  hat does it cost? It’s absolutely free to take part in the auction and if you sign up to the winning supplier you should see reduced fuel bills too.

Council finds potential

cemetery site

Crawley Borough Council has identified a viable site for a new cemetery. The site, which is on council-owned land at the Guides’ campsite at Little Trees, adjacent to the A264 Crawley South West By-Pass, could provide enough cemetery space for up to 50 years. The council’s cemetery at Snell Hatch in West Green is fast running out of space and will be full by 2017. A new site must be identified and acquired by April 2016. Since the Little Trees site was identified as a possible location for a cemetery earlier this year, the council has carried out a variety of assessments and investigations to see if Little Trees was suitable. These included:

• A traffic impact assessment to investigate traffic movements in the area • An ecological/habitat survey was carried out to identify the wildlife and protected species within the site • A detailed land survey on site • An arboricultural survey to record the position and condition of the trees on site • A ground investigation to record water levels. All of these tests have shown that Little Trees is a suitable site for a cemetery. In addition, the council asked residents, interested organisations and faith groups what they thought of the site potentially becoming a cemetery in a consultation during October and November.

The Guides have agreed to move from Little Trees to a new base in the Tilgate Forest Recreation Centre, with adjacent land set aside for camping. Karen Jessep, Division Commissioner of Girlguiding Crawley, said: “We are able to support in principle the council’s proposal to use Little Trees as Crawley’s next cemetery, as we are confident that the facilities we are being offered at Tilgate will enable us to continue to offer challenge and adventure to hundreds of local girls. “Although Little Trees is much-loved locally, relocating our wide range of outdoor activities to a new base and campsite at Tilgate will increase the range of experiences we can offer to the girls and young women of Crawley.” For more information on the es site, consultation and the Little Tre etery or em k/c v.u .go visit www.crawley y.g wle cra ay@ urs eyo email hav

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CRAWLEYLive Winter 2014

ha on fuel bills throug eme council endorsed sch ls next year by signing Save money on energy bil Crawley Borough Council up to a simple, hassle-free heme. approved energy switch sc town The council is calling on all of its st residents to make the mo ich wh e, mm energy switch progra an s old seh hou y wle could save Cra t hou wit r yea per 0 £13 of average , iffs tar l the need to understand fue n eve or rs plie contact energy sup compare online. e more Gas and electricity bills hav en years sev last the in d than double of energy yet, with a growing number iffs, only tar ing companies and confus r to plie sup nge a small number cha ts. cos reduce their tnership The council, working in par n tow the p hel can r, with iChoos energy an h oug thr ts cos ir the reduce the auction process. This means better the up, n sig o more people wh rgy ene g cin for – be l wil the deal t prices in companies to bid their bes itors for pet order to beat their com ber of num e larg a the prospect of . ers new custom

register All residents need to do is h Crawley oug thr ine onl t res their inte between te Borough Council’s websi the ry; rua Feb 2 2 December and ruary Feb 3 on ce pla e tak auction will ept acc to and there is no obligation te. ple once the auction is com sent the The winning supplier will be nts so ide res details of the interested to set er ord in ted tac they can be con turing fea cts tra con nth mo up their 12 the on tariffs which can’t be found ‘high street’ or online.

r by Maximise savings every yea ncil’s Cou y wle re-registering to Cra sure ke ma l wil o wh energy switch l. dea t bes the get nts ide their res just find To register your interest or t visi re out mo gyswitching 4 and 2 201 ber between 2 Decem 5. February 201 Council on Alternatively, call Crawley . 000 01293 438

•W  hat happens after the auction? iChoosr, our energy switch partner, will contact you to let you know what the winning bid was. You then decide if you want to switch. •W  hat happens to my details? Details are only shared with the winning supplier if you accept the offer. • What do you mean by obligation free? You’ll want to know what the tariff is and the terms and conditions of the contract before you switch suppliers. You do not have to switch suppliers; registering your interest just makes you eligible for the new tariff if you want it. •C  an I switch if I owe money to my current suppliers? In most cases you can as the new supplier will often buy the debt from your previous supplier. There may be exceptions and this would need to be discussed with the winning supplier. •C  an I still join the auction if I have a key meter system? Yes, although your savings may not be as great. There may also be options to change your meter system or make use of a smart meter but this would need to be discussed with the winning supplier. • I don’t have access to the internet, can I still take part? Yes, you can either ask a friend or family member to sign you up, use someone else’s computer or phone the council on 01293 438000 and we can complete the application form for you. You will then receive all communication from iChoosr and the winning energy company in the post.

Crawley gets


in Bloom glory

Crawley won gold and category winner prizes at South and South East in Bloom in September and followed it up with silver gilt at the Britain in Bloom Awards last month. The prestigious awards add to the town’s incredible success at in Bloom competitions over the past few years. In the past five years Crawley has won: • Silver Gilt at the 2014 Britain in Bloom Awards (large town/small city) • Gold and category winner (small city) at the 2014 South and South East in Bloom Awards • Gold at the 2013 South and South East in Bloom Awards (small city) • Gold at the 2012 South and South East in Bloom Awards (small city) • The 2011 South and South East in Bloom Champion of Champions Award, achieving High Gold standard • Silver Gilt and category winner (large town/small city) accolades at the 2010 Britain in Bloom Awards • The Britain in Bloom 2010 Community Award for Let’s FACE it! • Gold and category winner prizes (large town/small city) at the 2010 South and South East in Bloom Awards • Gold and category winner prizes (town centre and large town/small city) at the 2009 South and South East in Bloom Awards. The town, which represented the south east at Britain in Bloom, picked up the silver gilt award in the large town/ small city category, up against Bath, Bracknell, Chorley, Derry City, Harrogate, Loughborough and Tamworth.

In addition to the town’s award, community groups were again successful in the It’s Your Neighbourhood Awards. Residents in Boswell Road, Tilgate, won a Champion of Champions award while St Andrew’s Church in Furnace Green received a level 5 ‘outstanding’ award. The 7th Crawley Beavers, Bewbush Action Group, Ifield Village Conservation Area Group, Staplecross Court residents and Worth Conservation Area Group all picked up level 4 ‘thriving’ awards. Bolney Court residents, in Bewbush, were awarded level 3 ‘developing’.

dampen the enthusiasm and welcome the judges received from the Crawley communities. The judges were pleased to see the imaginative Heroes Walk in the Memorial Gardens where the interpretation boards brought the whole concept to life, remembering the fallen of Crawley. The many groups we met along the tour helped us to realise how strong the Crawley communities are with a special mention to the Friends of Worth Park for their commitment to the extensive restoration of this important historic landscape.” In September, Crawley picked up the gold award in the small city category at South and South East in Bloom. Manor Royal won the business improvement district category and silver awards. Crawley scored a total of 178 out of 200 points, made up of 86 out of 100 for horticultural achievement, 44 out of 50 for environmental responsibility and 48/50 for community participation. The judges’ comments included: “Crawley’s Let’s FACE it! campaign is 10 years old and it has inspired neighbourhood groups to plant and tend beds and borders near their homes. “This has had a very positive effect and has encouraged many to participate in the environment, including the Band of Brothers group, students from Central Sussex College and Camelia Botnar Foundation, young people from organisations such as the Scouts and Guides. This is having a very positive impact on the town.

“Crawley is generally a very clean town with Silver gilt means very good and represents a score of between 150 and 169 out of 200. very little litter evident.” Britain in Bloom judges, who visited Crawley on an extremely wet day in July, said: “Even the heavy rain couldn’t

For more information about Let’s FACE it! visit

New cycle & footpath Getting around town on two wheels (or feet) is easier thanks to a new section of shared use pedestrian/cycle path being opened.

The path connects The Dingle in West Green to Ifield Community College, Mill Primary School and Ifield Station, providing a legal path and a safe crossing under Crawley Avenue. This new link enables cyclists to cycle using signed routes between the town centre and Ifield. It forms a key ‘missing link’ in the overall Crawley cycle network and is designed to enable more people to use their bicycles to get around Crawley with safe east-west crossing of the A23. The path was first planned in 2006 and is a key safe link, for residents, cyclists and schoolchildren in the area.

The construction of the cycle path, carried out by West Sussex County Council, had been held up by a number of issues including land ownership and, most recently, by a landslide which has now been sorted with bank stabilisation. A residents’ Let’s FACE it! event will be held next year in order to plant wild flowers and bulbs along the newly built banking, making it an attractive feature for Ifield.

s s e c c u s p o h s k ! r r e o b W m e m g n i e b for Well

Crawley Cycle Forum worked hard through all the ups and downs to ensure its construction. For more information please visit

member Crawley Wellbeing has helped a lifestyle achieve success and a healthier hops (WOW). through their Weight Off Works

Help protect Crawley’s heritage

As one of the original New Towns Crawley is a modern and vibrant place to live. We often notice how more recent developments are shaping the town’s appearance over time, but it’s also important to remember that Crawley is also home to many historic buildings and locations.

community representatives. The group meets every two months and takes an active role in providing feedback on planning applications proposed in the town centre’s conservation areas identifying improvements that can be made to the appearance and environment in these locations.

Parts of the town with particularly distinctive characters have been identified as conservation areas. There are four in the town centre – the historic High Street, St. Peter’s, Dyers Almshouses on Northgate Road and Sunnymead. Each of these areas has a special appearance that it is important to preserve and, if possible, enhance.

The 4Cs is looking for new members and would like to hear from anyone with an interest in protecting the historic environment and improving the attractiveness of the conservation areas. If you’re interested in conservation and would like to get involved, the 4Cs would like to hear from you!

To help make this happen, Central Crawley Conservation Area Advisory Committee (4Cs) is an independent group of residents, businesses and

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CRAWLEYLive Winter 2014

For more information, email or call 01293 438761.

e Bridges weighed 25.5 42-year-old Alex Young from Thre mation in January this stone when he began his transfor WOW and Active Life year following a GP referral to the programmes. said: “I realised that Speaking about his experience Alex h retirement. I’ve reac t ldn’ things had to change or I wou Year I decided to New the in but life my been overweight all to lose weight for health do something about it. I wanted reasons.” nomenal six stone lighter Just 10 months later Alex is a phe ng healthily and eati , and is really feeling the benefits : said He . visiting the gym regularly

first joined “Life feels a lot better now. When I ression and WOW I was on medication for dep amount the high blood pressure. I’ve reduced be off them of medication I take and hope to completely soon.” agement programme WoW is a free 12 week weight man of Crawley GP surgeries. alf led by Crawley Wellbeing on beh half sessions that combine It consists of weekly hour and a ussion with light physical nutritional advice and topical disc olutely fantastic. It really activity. Alex said: “WOW was abs I needed to do. I didn’t t got me started on looking at wha have done this without t ldn’ cou I know where to start and the workshops.” n a range of techniques The course allows members to lear weight off by eating and ideas about how to keep the that suit them. With regards healthier and finding exercises ted: “I now go to the gym men to his own routine, Alex com sweat as much any more ’t don I k. wee two or three times a The other day someone and can breathe a lot easier too. the, in a good way!” said they couldn’t hear me brea

Alex is a great example of ho w life can chan just by making ge dramatically small changes, although he ac he’s still got so knowledges me work to do adding: “I’ve co but I’m still a w me a long way ork in progress . I’ll continue go gym and lead ing to the a healthier lifes tyle.” This is why the 12 week co even after urse, members can still pop in K2 Crawley for to the hub at a free one-to-o ne appointmen they maintain t to make sure their improved lifestyle. After his positiv e experience, Alex urges peop use of the Wei le to make ght Off Works ho ps, he said: “If thinks they ne anyone else ed help losing weight they sh their GP.” ould speak to Natalie Lecour tois, Weight M anagement Co Crawley Wellb -ordinator for eing, said: “Ale x has done supe always nice to rbly well; it’s meet people w ho have had th and get their fe ese successes edback on our courses.” If you’re intere sted in taking part, ask your nurse to compl GP or practice ete the Weigh t off Worksho Or you can pick p referral form. up a printed co py of our referr the Crawley W al form from ellbeing office at K2 Crawley. For more inform ation, please ca ll the team 01 or email them 293 585317 wellbeing@craw

Christmas stalls 13 November - 4 January, Queens Square COUNTY MALL

in Crawley nce that for ou n n a to d te ci ex ry ve We’re d back by n a , rs a ye n ve se in e m ti the first wley’s Christmas popular demand, is Cra lights switch-on.

ve promises to be an Li ts gh Li as tm ris Ch s y’ Crawle ill set the scene for a w d an n fu e iv st fe of n afternoo ion. big town centre celebrat From 2pm on Saturday 22 will be November, The Boulevard ristmas the place to get into the Ch live spirit, enjoying events like and d foo e, music, street theatr rket ma drink stalls and a festive lights before the big Christmas switch on at 6pm.

unityThis is very much a comm the focused event and vided by entertainment will be pro citing local performers. More ex will n oo ern aft news about the few xt ne be announced over the at d weeks via social media an stmas hri k/c v.u .go www.crawley

The shopping centre launches its festive fun with an 8m tall Christmas tree and a family fun day on 22 November from 12 noon-5pm. A Christmas parade starts at 1pm and culminates with Santa’s arrival by sleigh from the North Pole to the new County Mall Grotto. The event will see Christmas bells stilt walkers, snow stilt walkers and balloon modelling elves! These fabulous, comical elves will make sure all children go home with a different balloon model from fancy hats to Christmas wands! County Mall’s Grotto will open from 22 November-24 December.

ETs WEEKLY MARK Don’t forget you can also load up on Christmas goodies at the weekly market in Queens Square on Wednesdays and the High Street on Fridays and Saturdays. You’ll find household items, fashion and accessories as well as a great selection of fresh fruit, veg and meat on offer. Just a few minutes walk from Orchard Street car park, there’s no excuse not to load up your shopping bags!

Visit the wooden chalets selling a selection of festive treats including bratwurst, personalised gifts, snow cakes and donuts.

Free Parking There’s free park ing at both the O rchard Street and Town Hall multi-storey ca r parks every Sunday and from 5pm weekd ays.

Wonder Worth Park Winter

family spirit with our annual as tm ris Ch e th o int t Ge event at Worth Park. tween Sunday 7 December be The fun takes place on rol ca , fts tures Christmas cra 2pm and 4pm and fea pp ha ens walk discovering what singing and a guided winter. in the park during the mission Community Centre. Ad Meet at Milton Mount e or m will be served! For is free and mince pies park information visit www.

Christmas fair Sunday 7 December K2 Crawley The Crawley Christmas Fair tak es place at K2 Crawley on Sunday 7 December from 10am-4pm. Meet Father Christmas and min iature donkeys, jump on the bouncy castle and shop for clothing, crafts, jewellery, gifts, decoration s, cards, toys, cakes and more. 12 13 christmas

CRAWLEYLive Winter 2014


Three Bridges Station Consultation

Southern Rail, West Sussex County Council and Crawley Borough Council are proposing changes to the Three Bridges Station forecourt and some of the area around the station. A consultation on two options has started and runs until 5 December. For more information, advantages and disadvantages of both options visit As part of the planning permission for the development of the maintenance depot and operations centre, the developers, Network Rail, must make a contribution towards improving access to the station. The money cannot be used on anything else and if it is not used within an agreed period of time it will be handed back. The changes are proposed to improve safety and access. Vehicular access will have to change if these improvements are made. Option one This will change how people use buses, taxis and cars and walk in and around the station area. The current taxi drop-off area will become a dedicated 20-minute dropoff/pick-up point for cars. Taxis will have a dedicated pick-up/ drop-off point to the side of the station; increasing the number of licenced taxis

from eight to 18 spaces approximately. A new pedestrian route will allow safer access to the bus stop and the pick-up/ drop-off point.

How do I take part?

You can fill out a survey online at rail or pick up a paper survey from Three Bridges Station or the Town Hall, located on The Boulevard, Crawley. Consultation events with Southern Rail, West Sussex County Council and Crawley Borough Council take place on: • 18 November from 6-7pm at Crawley Library • 19 November from 5-7pm at Three Bridges Station

A pedestrian area in front of the station will improve access.

• 22 November from 10am-2pm at Crawley Library

The pedestrian crossing outside the station will be realigned to reduce the number of roads that need to be crossed.

• 27 November from 6-8pm at County Mall

The footway on the station side of the road will be widened and become a shared footpath and cycle lane. Option two This will change how people use cars and taxis in and around the station. There will be no change to the existing entrance and exit out of the station. The current taxi drop-off area will become a dedicated pick-up/drop-off point for cars. Taxis will have a new dedicated pick-up/ drop-off point to the side of the station; increasing the number of taxis from eight to 18 spaces approximately.

• 26 November from 10am-2pm at County Mall

• 29 November from 10am-12 noon at Three Bridges Station.

Views will be considered by Southern Rail, West Sussex County Council and Crawley Borough Council. Comments will be incorporated into a more detailed design of the proposed improvement works. It is hoped work will start in 2016.

Eastern access from Station Hill

A new passenger access to the station is being created with funding from the Coast to Capital Local Economic Partnership. It will be located east of the station, on Station Hill. It will feature a ticket barrier and ticket dispenser, additional cycle racks and a small drop-off/pick-up bay for five/six cars.

Dementia Friendly Dementia Friendly Crawley (DFC) is an award-winning alliance of more than 50 different organisations from health, councils, voluntary sector, business, schools, retailers, banks and transport and is led by Crawley Clinical Commission Group. The aim of DFC is to ensure people living with dementia, their family and carers, are able to live well and get the support they need to ensure that everyday life, as well as the pursuit of leisure and cultural activities, is made easy. There are an estimated 1,200 people in the town with a diagnosis of dementia. The Crawley Forward Thinking Group (FTG) is a group of people living with dementia. Mayor of Crawley, Councillor Brenda Smith, has chosen Alzheimer’s Society Crawley services as her charity for 2014/15. Alzheimer’s Society runs a carers’ support group once a month, a monthly De-Cafe where carers and cared for meet for tea and entertainment and an Oasis Club twice a month for people living with dementia where they socialise,

do crafts and quizzes, have lunch and enjoy entertainment with their carers. DFC activities have included: • Every year 9 pupil from St Wilfrid’s School has taken part in an awareness session with members in the FTG and Alzheimer’s Society • Living Well with Dementia Day at K2 Crawley – taster sessions of swimming, cycling, bowls, etc. • Concerts held at St Margaret’s Church – members of the FTG selected every hymn, song and poem as well as introducing and conducting the readings • Dementia awareness day at Crawley Library • Awareness day at Barclays • Forget-Me-Not Clubs providing support for carers • Working with the Play Service to host a Men In Sheds group (2014/2015) • Metrobus is introducing a Handy Card for passengers. All drivers will be given a Dementia Friends information session • County Mall will ensure that all security staff have had dementia awareness sessions. To get involved or for more information call 01293 438163, email or visit

Bev Loxston-Bown, Older People’s Officer at Crawley Wellbeing, won the West Sussex Care Accolade Award in the Dementia Care Award category. Bev was nominated for the award by fellow volunteer Wendy Wilson for the work and time she puts into the two Forget-MeNot clubs. Wendy said: “Watching Bev with people living with dementia is a joy, she is so respectful and gentle. She takes time and cares about each person. She also makes herself available to carers offering reassurance and practical assistance whenever it is needed.”

It is anticipated that work will begin in 2015/16 and take approximately four months to complete. This access can be implemented irrespective of whichever option for the front of the station is taken forward.

P eople ’ s Park Have you noticed the new green space on Manor Royal? In September, work on the People’s Park was completed and there is now a new outdoor area to enjoy.


Manor Royal

As well as providing a scenic spot for an outdoor lunch or quiet space to think, the People’s Park provides a boardwalk, decking area, cycle paths, seating and picnic benches. It also opens up a wealth of volunteering opportunities thanks to a new partnership between the Manor Royal Business District, Business Improvement District (BID) and Sussex Wildlife Trust. The park is open to all on Manor Royal and the general public. The redevelopment was made possible thanks to funding from the BID, along with a £350,000 grant from West Sussex County Council. Landscaping and the wildlife partnership means that the ecological value of the site will be enhanced on an ongoing basis.

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CRAWLEYLive Winter 2014

, t n e r r a l Regu full occupancy l a n o i s s e f o r p and support for Landlords

Councillor David Shreeves is Crawley Borough Council’s Cabinet member for Customer and Corporate Services. He has responsibility for human resources, ICT and e-government, customer services and complaints, the council’s Contact Centre and performance issues across the whole council.

60-second interview

t supply and Crawley or sh in is y le aw Cr in Housing e ts to work with privat an w cil un Co h ug ro Bo lords eat incentives for land landlords, offering gr r local people. and decent homes fo le who need housing

Councillor David Shreeves

Here, David explains what he has been doing recently. Since I became Cabinet member in June I’ve overseen improvements in Town Hall facilities. This has included repainting the foyer area and making services more accessible using new technology, such as touchscreen self-service terminals which will be online in the near future. The Town Hall is 50 years old this month and there is currently a photo exhibition celebrating this milestone in the foyer near Cashiers. We’ve uncovered some fascinating information about the building. The building was officially opened on 14 November 1964 by Michael Stewart MP, the Secretary of State for Education and Science. The photographs, as well as an artist’s impression of the Town Hall and Civic Hall and documents created for the opening of the building, are on display until Friday 21 November. The 2.5 acre site on which the Town Hall and Civic Hall now stand was purchased from the Crawley Development Corporation in May 1958 at a cost of £10,000.

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CRAWLEYLive Winter 2014

Original tenders for building the complex in 1961 were too high so the designs were modified and a tender of £352,057 was accepted from Humphreys Limited of Knightsbridge a year later. Work began in August 1962. One of the main ways we interact with residents and respond to their questions is through our Contact Centre, whether that’s face-to-face, over the phone or online. We are always looking to improve the quality of the way we work with our customers, in person, on the phone and online. Another way we continue to improve services is through the council’s transformation programme. One strand of this is systems thinking reviews, which are a way of looking closely at our services and finding simpler, better and more efficient ways of providing them.

David can be contacted by calling 07593 293365 or emailing

peop first point of contact for ; The council is often the stock, it’s in short supply ng usi ho n ncil has its ow advice and while the cou housing. ne is eligible for social that aside, not everyo the ncil needs to work with using register, the cou can s thi s; me ho With a 3,000 strong ho needed local people find muchprivate sector to help o want hassle-free, wh rds dlo lan for on situati certainly be a win win long-term tenants. dlords with properties hensive package to lan pre com a ants; ers off l nci The cou a regular supply of ten including experience; es, siz d nteed an ara s gu pe d sha an ; all ies of inventor ancy agreements and free checks, advice, ten rent. deposits and advance tor, said: “When Sector Lettings Negotia e vat Pri y’s wle Cra , oblem tenants’, Stuart Biddulph some landlords think ‘pr cil’ un ‘co rd wo the on you menti t isn’t the case, people benefits system. This jus the in n not ed nch tre en le peop sons and more often tha nefits for all sorts of rea s. ltie ficu dif l cia find themselves on be an d fin p breakdowns, illness an it’s down to relationshi s and working singles, couple affect any of us; harde, orc Div . ed ne ng “These problems could usi ho d themselves having a rtgages mo or ts ren le families can so easily fin ab ord aff ident, redundancy, un separation, illness, acc all. are real threats to us rds rt-term contracts, landlo ard zero-hour and sho tow s nd tre . g ore sin ym rea an inc “With t is a safe-bet y aware that no tenan should, and are, acutel h but we need to work wit people in housing need lp nefit he be to l ty wil du rds a ve dlo ha lan “We we can. In return, as ive ect eff as be to private landlords nal support.” ular rents and professio from full occupancy, reg 53. 8231 or 07969 3044 call Stuart on 01293 43 k v.u .go To discuss the scheme ey wl cra at stuart.biddulph@ Alternatively email him bsite at www.crawley we r ou it vis on ati orm For general inf

“We’ll inspect and give adv ice on any repairs or alterations to ensure the property is safe and up to standard. We can even help with improvement grants. The n we’ll suggest several clients who match the landlord’s particular requirements, arra nge viewings, sort out the deposit and ren t in advance and look in on the tenancy per iodically to ensure everything’s running smoot hly. And the beauty of our services is the y’re entirely free to landlords.” Stuart Biddulph, Crawle y’s Private Sector Lettings Negotiator

• A personal, dedicated service to landlords • The staff are ‘housing people’ and have a wealth of knowledge and experience in the field • Despite not being lettings agents they understand the market as well as anyone because they handle as many clients and landlords as agents do • Benefit from a regular supply of prospective tenants. No need to advertise or worry where the next tenant comes from • Clients can move in immediately • All clients are assessed for suitability and affordability • Deposits (bond guarantee) and rent in advance are handled with the client • Practical help and advice with tenancy agreements, inventories and check-in/out procedures • If housing benefit is involved, payments can be made direct to landlords in most cases • Check-ups during the tenancy to ensure everything’s running smoothly and provide any further advice if required • Claims handled at the end of the tenancy (if using bond guarantee).

RECYCLING & RUBBISH COLLECTION CHRISTMAS 2014/15 To check if your recycling collection is week 1 or week 2, visit wasteservices or call the Contact Centre on 01293 438772. Collections may not be made at the usual time of day during the holiday period, so please ensure your rubbish and recycling container(s) are placed out at the edge of

your property, not blocking pavements, by 7.30am on your collection day, and are clearly visible. Details of individual Christmas and New Year refuse and recycling collections will be mailed to every home in late November. All collections return to normal from Monday January 12 2015.

Please remember, items for recycling should always be: Clean No food leftovers please Dry Please keep your bin lid shut Loose Not in plastic bags please

Normal Collection Day

Rubbish Collections

Recycling Week 1 Collections

Recycling Week 2 Collections


Monday December 22 Friday January 2* Monday January 12

Monday December 15 Friday January 2*

Monday December 22 Monday January 12


Tuesday December 23 Monday January 5* Tuesday January 13

Tuesday December 16 Monday January 5*

Tuesday December 23 Tuesday January 13


Wednesday December 24 Tuesday January 6* Wednesday January 14

Wednesday December 17 Tuesday January 6*

Wednesday December 24 Wednesday January 14


Monday December 29* Thursday January 8 Thursday January 15

Thursday December 18 Thursday January 8

Monday December 29* Thursday January 15


Tuesday December 30* Friday January 9 Friday January 16

Friday December 19 Friday January 9

Tuesday December 30* Friday January 16

Rural collections

Wednesday December 24 Wednesday December 31 Wednesday January 7

*Very important – If your collection doesn’t take place on this day, please leave your bin(s) out and they will be emptied the following day. This is because we have had to allow more time for collections because of the increased amount of waste produced over the Christmas period when waste disposal sites are closed.

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CRAWLEYLive Winter 2014

Monday December 29 Thursday January 15

Please note that these changes to collections over the Christmas period will mean that the pattern of your recycling collections will effectively slip a week. The dates shown above are correct.

Improved services New rubbish bins have New wheeled rubbish bins ycled rec been delivered. We also s. bin bish residents’ old rub e The new bins help us provid also have the and vice ser er saf a cleaner and spillage, littering and advantage of preventing ls. ma sacks being ripped by ani r new wheeled bin If you haven’t received you not use your own Do . 72 call us on 01293 4387 collected. Only the new bin because it will not be be emptied. wheeled rubbish bins will collection service As we have a weekly rubbish uld be large enough the 140 litre-sized bin sho olds, as long as our for the majority of househ fully used. However, ng bei recycling services are olds will struggle to fit we know that some househ new bin. Households all of their rubbish into the t residents, who are with five or more permanen ir waste and are the uce red making an effort to possibly can, can apply recycling everything they they feel that they need for a larger 240 litre bin if the extra capacity. people living in the house If there are fewer than five be large enough, you not and you think the bin will telling us why you can still apply for a larger bin ds will be taken into feel this is. Your individual nee er of staff will contact consideration and a memb ore a decision is made. bef you to discuss this further on 01293 438772 or For more information call us aste visit

Crawley Borough Council has rolled out many new services. In the past 12 months we have: • Started a new waste and recycling contract with Biffa, which is providing better value for money for taxpayers • Purchased a new fleet of collection vehicles, which are more environmentally-friendly, have smaller turning circles and in-cab technology to provide a smoother, more respon sive service • Delivered wheeled bins for rubbish to all houses. These bins were paid for using a grant from the Government • Started to collect textiles and small electrical items for recycling.

g n i l c y c e r e r o M

s ven tonnes of textile llected more than se co ve ty ha Six r! we y ee nd Ma Since ight as 46 rei items, the same we and small electrical ty per cent is recycled for d an d s are reuse ial. The small per cent of the textile and insulation mater s pe wi ing an cle l onent parts, such for industria ed down to the comp ipp str are ms ite l ica electr cs. as metals and plasti stead, please place into REDtop bins. In go n’t op bin ca ms ite e Thes g next to your REDt ndard sized carrier ba h bin. bis rub ur yo to textiles in a tied sta carrier bag next a in ms ite l ica ctr bla ced out in ck and small ele or electrical items pla es th clo ct lle co t no We will llect items larger rubbish. We can’t co like k loo ll on our wi is th as s sack o the storage cages as they won’t fit int Waste old eh us Ho e than 35cm x 40cm th these items to e tak e as Ple . 72 les 87 hic 43 collection ve on on 01293 bulky waste collecti a ok bo or e Sit g Recyclin (charges apply).

Stay informed Visit for more information Follow us on Twitter @crawleybc Like us on Facebook at

ing placed in your We want to ensure everyth d. This is why our ycle rec REDtop bins can be speaking directly be n soo will collection crews s contain the wrong to residents if REDtop bin sometimes find this items. We know residents of our collection er mb confusing, so if a me y are there the r doo r you team knocks at r rubbish and to help you dispose of you recycling in the right way.



Preparing for snow Crawley has been hit with some pretty extreme weather conditions in recent years which saw some of the council’s services disrupted. While some disruption to services is inevitable, Crawley Borough Council does have plans in place to minimise interruptions should the snow and ice come our way again. Grit bags There will be one grit bag at each neighbourhood parade with the rest of the bags located around the town in identified problem areas. Grit bags will be delivered when the five-day weather forecast predicts heavy and prolonged snowfall. Snow clearing equipment The council has snow plough blades and rear grit spreaders to attach to certain vehicles in the council’s fleet. If needed, the council will support the county council by using this equipment to clear priority areas such as ambulance, police and fire stations as well as Crawley Hospital, Snell Hatch Cemetery (if burials are booked) and elderly people’s dwellings and sheltered housing schemes. The full priority list can be found at The county council concentrates on clearing major highways including all A and B roads. Snowline Snowline is a dedicated phone line where residents can hear recorded messages updating service disruptions to waste and recycling. Call 01293 438215. What you can do to help If the weather is severe please show community spirit and help out if you can. This could be clearing snow and ice or checking on a neighbour.

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CRAWLEYLive Winter 2014

If you are clearing snow, it’s easier to do it when it’s fresh. It can be swept and shovelled, ideally on to grass areas or along the kerb. If possible, start removing the snow and ice in the morning. If you remove the top layer of snow in the morning, any sunshine during the day will help melt any ice beneath. You can then cover the path with salt before nightfall to stop it refreezing overnight. Don’t use water or other liquids – this could cause more treacherous black ice. If you are thinking of clearing snow and ice yourself, don’t be put off because you’re afraid someone will get injured and blame the way you’ve cleared it. People walking on snow and ice have a responsibility to be careful themselves. Snow Force The Snow Force is a network of volunteers in every neighbourhood equipped with a snow-clearing kit supplied by the council. This kit contains items like a push-along salt spreader, broom and shovel. The equipment can be borrowed by anyone, just ring 01293 438772 to find out where your local snow force equipment is.

Keeping up-to-date ly following channels ful We will be keeping the r: cu ruptions oc updated should any dis Website: www.crawl com/crawleybc Twitter: www.twitter. uncil Facebook: www.face e call ss to the internet pleas If you don’t have acce y 3 438215. To report an the snowline on 0129 293 438772. problems please call 01 visit disruption information For more weather and now

Crawley Community & Voluntary Service Crawley Community & Voluntary Service is an independent charity bringing local voluntary organisations and community groups together in a strong, inclusive and supportive network.

Join our network for information, resources, guidance, support, representation and training - and a joined up community making a difference in Crawley.

We offer professional advice, information and support and facilitate the sharing of news, knowledge and ideas across Crawley’s voluntary and community network. We champion the network’s interests with local government and other statutory bodies as a powerful voice in growing and sustaining the voluntary sector.

Crawley CVS is able to offer training at reduced rates thanks to CBC Community Grants.

As part of our support to community and voluntary organisations, Crawley CVS offers low-cost training to help your voluntary organisation grow, develop and succeed.




COMMUNITY organisations (NO STAFF)

voluntary organisation (WITH STAFF)


Tuesday 2 December

9.30am to 4.30pm



Budgeting and bookkeeping

Wednesday 3 December

6.30pm to 9.00pm



Council contacts

In an emergency If there is an emergency, the Government’s advice is to ‘go in, stay in and tune in’. These are the frequencies of local radio stations:

Bewbush and Ifield West Chris Oxlade – Labour 01293 565779

BBC Sussex Radio

Heart Sussex

104.8 and 95.3 FM

102.4 and 103.5 FM

Broadfield Brian Quinn – Labour 01293 512650

Councillors CRAWLEY borough Bewbush Marion Ayling - Labour 07886 920815 Chris Cheshire - Labour 01293 542359 Michael Jones - Labour 07944 578872 Broadfield North Ian Irvine - Labour 01293 439503 Brian Quinn - Labour 01293 512650 Broadfield South Tim Lunnon - Labour 07467 336734 Colin Moffatt - Labour 01293 530585 Furnace Green Duncan Crow - Conservative 01293 888564 Carol Eade - Conservative 01293 614216 Gossops Green Keith Blake - Conservative 01293 435373 Chris Mullins - Labour 01293 511069 Ifield Chris Oxlade - Labour 07710 900813 Peter Smith - Labour 07703 502430

llors County Counci

John Stanley - Labour 07765 774548 Langley Green Stephen Joyce - Labour 01293 409242 David Shreeves - Labour 07593 293365 Brenda Smith - Labour 01293 542535 Maidenbower Duncan Peck - Conservative 07900 227211 Ken Trussell - Conservative 07960 020537 Lenny Walker - Conservative 01293 438625 Northgate Peter Lamb - Labour 07729 167084 Geraint Thomas - Labour 07950 926123 Pound Hill North Sally Blake - Conservative 01293 435373 Keith Brockwell - Conservative 07554 889597 Richard Burrett - Conservative 01293 522338 Pound Hill South and Worth Howard Bloom - Conservative 01293 863771 Bob Lanzer - Conservative 01293 884789 Beryl Mecrow - Conservative 01293 532303 Southgate Liam Marshall-Ascough - Conservative 07966 070994 Raj Sharma - Labour 07788 335604 Mike Pickett - Labour 01293 452255 Three Bridges Bob Burgess - Conservative 01293 441204 Brenda Burgess - Conservative 01293 441204 Tilgate Nigel Boxall - Conservative 07825 680320 Colin Lloyd - Labour 01293 527843 West Green Karen Sudan - Labour 07763 905279 Bill Ward - Labour 01293 517053

Your MP Henry Smith MP 01293 934554 or 020 7219 7043 To make an appointment to see Henry Smith MP please contact him on 01293 934554 or email

uncil Contact the co You can contact the council in a number of ways: Call: 01293 438000 during office hours and 01293 551636 for out of hours emergencies Minicom: 01293 405202 for the deaf, hard of hearing or speech impaired Fax: 01293 511803 Email: Website:

Gossops Green and Ifield East Sue Mullins – Labour 01293 511069 Langley Green and West Green Brenda Smith – Labour 01293 542535 Maidenbower Bob Lanzer – Conservative 01293 884789 Northgate and Three Bridges Peter Lamb – Labour 07729 167084 Pound Hill and Worth Richard Burrett – Conservative 01293 522338 Southgate and Crawley Central Michael Jones – Labour 07944 578872 Tilgate and Furnace Green Duncan Crow – Conservative 01293 888564

S COUNCIL MEETING Residents can attend meetings held in public at the Town Hall. Questions can be asked at the beginning of Full Council, Cabinet and Overview and Scrutiny. There are special rules for people who want to speak at Development Control – call 01293 438311 for more information. For more details of the meetings visit the council’s website at www. or call 01293 438549. Meetings start at 7.30pm unless otherwise stated. • Audit and Governance Committee – 2 December, 11 March (6.30pm) • Cabinet – 3 December, 14 January, 11 February • Development Control Committee – 8 December, 5 January, 2 February, 2 March • Full Council – 17 December, 25 February • General Purposes Committee – 24 November, 20 January, 9 March (7pm) • Licensing Committee – 7 January, 3 March • Overview and Scrutiny Commission – 1 December, 12 January, 9 February (7pm) • Performance Monitoring Scrutiny Panel – 24 February (6.30pm)

22 November 10am Santa Run

Don your Santa suit and raise money for St Catherine’s Hospice – a great Claus – by taking part in a festive e Crawley. Register to receiv 2km fun-run starting at K2 can You . hat ta San a e 6s receiv your Santa outfit. Under at – it’s up to you. Register lk wa or jog , run , skip hop, . 64 73 44 or call 01293

21-22 December Various times Robin's Winter Adventure Join a young boy’s incredible journey with a feathered friend. The Hawth hosts an uplifting tale of change, bravery and friendship told with puppetry, poetry, music and magical design. Suitable for ages 4+. Call 01293 553636 or visit for tickets.

er 4-14 Decembes Various tim Beauty and the Beast

this age-old story Ifield Barn Theatre hosts told by the panto ce Prin about Belle and the for tickets. fairy! Call 01293 522763

12 December - 4 Janu ary Various times Sleeping Beauty

TV presenter Stephen Mulhern returns to The Hawth for this spectacular fam ily pantomime, joined by Cat Sandion from CBe ebies. Glamour, romance, comedy, song, audienc e participation and special effects – they’re all here. Call 01293 553636 or visit www. for tickets.

27 January 7.30pm Brendan Cole: A Night to Remember Following his last sell out tour, Strictly Come Dancing’s Brendan Cole is once again set to dazzle The Hawth audience. Brendan will lead his cast on a journey of music and dance in a spectacular night of theatrical entertainment. Call 01293 553636 or visit for tickets.

visit For a more extensive list of things to do

20 + 21 January 7.30pm Swan Lake Tchaikovsky’s ‘big story ballets’ are the essence of Russian culture and performances by the Moscow City dancers never fail to add that magical ingredient of Russian soul. Call 01293 553636 or visit for tickets.

Profile for Crawley Borough Council

Crawley Live Winter 2014  

Crawley Live Winter 2014