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$2.00/SEPTEMBER 19 - 25, 2011

VOL. 32, No. 38

IT companies report more robust hiring Though fewer NEOSA survey respondents cite ‘very good’ performance in current quarter THE NUMBERS DON’T BYTE



Jack Diamond, a partner at Akron law firm Brennan, Manna & Diamond, is leading the development of a luxurious medical institute at the historic Greenbrier Resort in West Virginia.

A MEDICAL INSTITUTE’S SPECIAL TREATMENT Akron lawyers spearheading development of $250M Greenbrier health care resort in W. Va. By TIMOTHY MAGAW


kron attorney Jack Diamond has developed hundreds of millions of dollars of health care projects, but his latest venture is unlike anything he’s touched before. Indeed, it has been dubbed a “medical Disneyland.” Mr. Diamond and Mark Krohn,

both partners at the corporate law firm Brennan, Manna & Diamond in Akron, are leading the development of a “medical institute” at the historic, 6,750-acre Greenbrier Resort in White Sulphur Springs, W. Va., with the first phase of the project set to cost $250 million. Other projects Messrs. Diamond and Krohn have helped develop include a multimillion dollar medical center near

Michael Fischer is somewhat concerned about where the economy is headed, but you wouldn’t guess it, given that he just hired five people. The percentage of area information technology companies that are hiring hit “a high watermark” in the second quarter, according to a survey conducted by the Northeast Ohio Software Association. Just 18% of the 85 respondents said they are “not hiring” — by far the lowest percentage recorded since NEOSA began regularly conducting the survey four years ago. Among the companies undergoing See IT Page 8

Even as unemployment remains a stubborn drag on the economy as a whole, the technology sector’s hiring environment remains relatively strong, according to NEOSA’s second-quarter survey. Only 18% of the survey’s respondents plan on not boosting staff, compared with 37% during the like quarter a year ago.


Not hiring

2011 2Q


2011 1Q


2010 Q4


2010 Q3


2010 Q2


INSIDE A wealth of health care information This week we publish our annual comprehensive listing of providers — which covers 18 categories in nine counties. See Page H-1 for the Health Care Directory. For more detailed listings, visit

FitzGerald likely to cut county employees’ pay

See RESORT Page 5



74470 01032




it’s likely that an as-yetundetermined number of county employees with Cuyahoga County Execusalaries out of sync with tive Ed FitzGerald is about their job duties will learn to close the door on the they will have to take a pay capricious pay and hiring cut if they want to continue practices he inherited, and working for the county. he expects to save the FitzGerald Mr. FitzGerald — who county a half-million doltook office in January as lars in the process. part of the shift from the county Within the next several months, See COUNTY Page 6

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More than half of U.S. employers conduct drug tests on all their job candidates, though the percentage that do not test is rising, according to a study released this month by the Society for Human Resource Management. The study of more than 1,000 HR professionals also found that nearly 70% of employers that do tests on job candidates have done so for seven years or more. Here’s how the HR pros responded in surveys the past two years to this question: “Does your organization conduct pre-employment drug testing with job candidates?”

For the fund of it Businesses and organizations have discovered some creative ways to cobble together money to finance operations or raise equity, beyond traditional means. We explore in our Finance section the benefits and challenges behind some of these mechanisms.

REGULAR FEATURES Best of the Blogs ....................27 Classified ...............................26 Editorial .................................10 Going Places ..........................13 Reporters’ Notebook ..............27

SEPTEMBER 19 - 25, 2011





Yes, for all candidates



Can’t get enough of Crain’s in print? Stay up to date at www.Crains and via posts at and on Twitter@CrainsCleveland.

Yes, for selected candidates



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No testing on any candidates




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Report bullish on longevity of shale gas Economic impact to rise to $52B a year, area research firm says By DAN SHINGLER

More research is suggesting that shale gas will be an important source not just of energy for the United States, but also of work for individuals and businesses in Ohio. The state, which fast is becoming

an energy industry hot spot, is starting to get a handle on what that status could mean to its economy. The latest source of optimism comes from Cleveland-based research firm The Freedonia Group, which last month published a report finding that demand for goods and services related to shale gas in the

United States will rise to $52 billion a year by 2015. “While shale gas drilling will slow from the rapid buildup of the 20052010 period, the industry will bring more than 8,000 new wells online through 2015” across the nation, Freedonia reports. “Increasing demand for drilling

and completion products and services for new shale gas wells will be accompanied by growing markets for workover, restimulation and well site reclamation services in those regions where production is maturing,” it continued. According to Freedonia, about $38.7 billion of the annual expenditures will go toward contract drilling, pressure pumping and other services, many of which directly are

related to the construction of wells. The energy industry also will spend $7 billion a year on drilling equipment and consumable items, including steel pipe made by Ohio manufacturers. Those expenditures don’t include pumps, compressors, valves or other drilling rig components, which were not part of the Freedonia study. See SHALE Page 11

Beachwood software developer BrandMuscle searching for new digs Expanded services drive firm’s growth plan By CHUCK SODER


David McKnight, director of business development at Parker Hannifin Corp.’s Gas Turbine Fuel Systems unit, holds a jet engine fuel nozzle that was assembled at the company’s Mentor facility.

FUELING MANY FIRES Momentum at Parker Hannifin’s Mentor facility driven by new markets for jet engine part, thermal management system By DAN SHINGLER


arker Hannifin Corp.’s Gas Turbine Fuel Systems division is growing in Mentor thanks not only to increased demand for its jet engine fuel nozzles, but also because it’s finding the same technology that sprays fuel into a combustion chamber also can be used to cool the chips in supercomputers and other hot electronics. “Thermal management is becoming more and more important,” said David Mark Spencer tests one of Parker’s jet engine McKnight, the unit’s direc- fuel nozzles. tor of business development. Then he laughs. “I’ll give you a dollar if you quote me on that,” he says. Mr. McKnight is amused, he said, See FUEL Page 9

continuous growth at BrandMuscle, which helps companies customize marTo Phil Alexander, Brandketing materials for local Muscle Inc. feels like a new audiences. company. So it’s only fitting The company has hired that it find a new home. 23 people since the start of The Beachwood software the year, bringing it to 150 developer is hunting for Alexander employees, which includes a new headquarters now seven in Los Angeles. that its 143 local employees have That’s up from 114 in January 2010, outgrown BrandMuscle’s 35,000and if you go back even further — to square-foot space at 3750 Park East the start of 2007 — BrandMuscle Drive. had roughly 65 employees. The company — which over the The company still has 10 open past year has overhauled its product positions, and Mr. Alexander said lineup — has narrowed its list of he expects 2012 to be a “very choices to locations in Beachwood, dramatic growth year.” He declined downtown Cleveland, Rockside to provide revenue figures for the Road in Independence, Mayfield company. Heights and Solon. It’s aiming for a “Our problem is maybe slowing it 50,000-square-foot location that down a bit,” he said with a smile. can grow to more than 70,000 “We’ve got a tiger by the tail. We are square feet, said Mr. Alexander, holding on.” CEO of BrandMuscle. That’s partly because of the See DIGS Page 4 The planned move is the result of

THE WEEK IN QUOTES “The truth is that it’s an experiment. We don’t know if it’ll work. And if it works, it’ll spur a whole new type of health care.” — Jack Diamond, president of Akron law firm Brennan, Manna & Diamond and developer of a “medical institute” at the Greenbrier Resort in West Virginia. Page One

“The traction we’ve gotten in our niches being in Chicago is amazing. It’s just night and day. ... We moved in there, focused on where we should and we’re seeing tremendous growth.” — Gary S. Shamis, managing director, SS&G. Page 4

“They certainly have a close dialogue with our technologists. So this is something we welcome, having them (AlSher APM) in our back yard.”

“I think we’re failing in our education system to get people prepared for jobs, and there’s too much cheap labor in the world.”

— Mike Conway, spokesman, Sherwin-Williams Co. Page 8

— From a response in The Big Issue. Page 10




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SS&G expands south; coasts next? Solon accounting outfit, others eye M&A opportunities beyond current footprints By MICHELLE PARK

It grew last year, it grew last week and it’s in talks to grow again. SS&G, one of the nation’s 50 largest accounting firms, last week opened an office in Raleigh, N.C., fulfilling its strategic goal to expand into the South. The office brings to four the number of states in which SS&G operates. The Solon-based certified public accounting and business advisory firm is aiming to grow again via acquisition or merger on the East and West coasts, said Gary S. Shamis, managing director. The firm currently is in discussions with a San Diego firm, he said. SS&G, which according to Accounting Today is the 42nd-largest firm in the United States, operates nine other offices in Ohio, Illinois and Kentucky. Its 2010 revenues totaled nearly $65 million, and it employs more than 425. Many of the nation’s biggest accounting firms have been growing, particularly following the recession, said Mark Koziel, vice president of firm services and global alliances for the American Institute of CPAs. Because of limited growth from existing operations, firms are looking to expand via acquisition or merger, which can afford them additional regional markets and enable them to leverage economies of scale, Mr. Koziel said. CBiz Inc., an Independence-based business services firm, is another local example of the trend: It announced in July its expansion

into Memphis via an agreement to acquire the tax business of Thompson Dunavant, the largest locally owned accounting and financial services provider in that city. Geographic expansion and frenzied merger activity are two trends among larger regional firms today, said Allan D. Koltin, CEO of Koltin Consulting Group, a Chicago firm that specializes in the accounting profession. He said he is working with larger regional firms in Cleveland, Cincinnati and Columbus that all are looking to expand operations to states contiguous to Ohio. Many, too, have their eyes on the coasts, he said.

Southern hospitality Mr. Shamis said SS&G has grown to such a size that its capabilities for growth in Ohio are limited. It chose Raleigh because it’s a business-friendly, growth-oriented market, Mr. Shamis said. Plus, the area is known well for its Research Triangle Park, he said. SS&G leaders believe North Carolina’s capital city is a prime place to grow some of the firm’s niche practices, specifically health care and restaurants, in part because of the access Raleigh affords to cities such as Atlanta, Charlotte and Nashville. “Our strategy is based upon regional presence, not specific city presence,” Mr. Shamis said. The new Raleigh location is led by Henry Grzes, who moved from the Akron office, and is staffed with four others, one of whom is a new hire. Though any firm new to a region

TRACKING MOVEMENT Expansion at Solon-based accounting firm SS&G mirrors that at other large companies in the same industry nationwide. A look at SS&G’s vitals: Revenues: $65 million in 2010 Employees: more than 425 Offices: in four states — Ohio, North Carolina, Illinois and Kentucky

faces somewhat of an uphill climb, Mr. Grzes is confident the national reputation of some of SS&G’s practices will attract new clients. SS&G is encouraged by its success in Chicago, where it merged with Ahlbeck & Co. last October. In less than a year, the firm’s business there has “gone from like nothing to 60 miles an hour,” Mr. Shamis said, citing double-digit percentage revenue growth of some niche businesses despite the sluggish economy. “The traction we’ve gotten in our niches being in Chicago is amazing,” he said. “It’s just night and day. “Chicago is the case study,” he added. “We moved in there, focused on where we should and we’re seeing tremendous growth.” To illustrate that point, Mr. Shamis said SS&G is gearing up to add as many as 20 people in its health care space in Chicago over the next year. Although it is expansion-minded, SS&G is not seeking firms that want to be acquired or want to merge as part of a succession plan, he said. “This profession has grown a lot older over the last decade,” Mr. Shamis said. “The market is flooded by firms that want to be succeeded.” SS&G instead wants younger partners who will stay with SS&G, Mr. Shamis said. ■

Digs: Company’s digital software a hit with clients continued from PAGE 3



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company’s new lineup of products and services. BrandMuscle about 18 months ago opened a media services division, which works like a marketing department for the franchisees, sales agents and others who use the company’s BrandBuilder software. The division today employs more than 30 people. The company also has launched a digital version of BrandBuilder. The traditional software, BrandBuilderPrint, lets users customize printed advertisements and marketing materials while still using art and logos approved by the companies that make the products they sell. BrandBuilderDigital lets them do the same thing for digital media, such as email campaigns, online banner ads, electronic brochures and websites. BrandMuscle launched the full version of its digital software in May, and demand for it has been strong, Mr. Alexander said.

“Everybody wants the new stuff,” he said. Now BrandMuscle can serve as “the center for all marketing and advertising activity for a dealer,” Mr. Alexander said. “BrandMuscle a year ago and BrandMuscle today are completely different companies from a standpoint of products and technology,” he added. U.S. Cellular uses BrandMuscle’s media services division, which has gotten “a great deal of interest” from the company’s sales agents, who often are too busy to figure out a marketing plan by themselves, said Mike Gaudreau, manager of agent advertising for U.S. Cellular. The Chicago-based company is considering using BrandMuscle’s new digital tools in 2012, Mr. Gaudreau said, before taking a moment to praise BrandMuscle’s service. “They’ve been really great to work with,” he said. ■

Volume 32, Number 38 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the fourth week of May and fifth week of May, the fourth week of June and first week of July, the third week of December and fourth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2011 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Department, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877824-9373. REPRINT INFORMATION: 800-290-5460 Ext. 136



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Resort: Center to serve patients seeking elective care continued from PAGE 1

Houston and a hospital for the Loma Linda Health System in Temecula, Calif. The idea behind the Greenbrier project is to assemble the world’s finest doctors and to attract patients from around the globe who want top-notch medical care in a luxurious resort setting. “There’s more of an interest than people think because no one has ever tried resort-based medicine,” said Mr. Diamond, CEO of the Greenbrier Medical Institute and president of the Akron law firm. “It’s going to open the box,” Mr. Diamond said. “Doctors like this idea that they might be able to practice medicine at a resort.” Slated to open late next year or in early 2013, the first phase of construction includes a sports medicine center, a cosmetic surgery and lifestyle enhancement academy, a sports performance and training facility, and a boutique hotel with 20 suites. “The truth is that it’s an experiment,” Mr. Diamond said. “We don’t know if it’ll work. And if it works, it’ll spur a whole new type of health care.” The developers shopped the concept outside the country in locales such as London and Saudi Arabia, but Greenbrier owner Jim Justice, a billionaire coal executive who bought the resort out of bankruptcy in 2009, saw the potential and agreed to finance the medical institute initiative. The Greenbrier’s roots lie in medical care, when more than 200 years ago people visited the resort to improve their health by soaking in the sulfur springs. During World War II, the resort served as a hospital for

the U.S. Army. The latest development, which has been in the works for more than a year, only builds on that history, according to Dr. Thomas J. Graham, chairman of Cleveland Clinic Innovation — the commercialization arm of the Cleveland Clinic — and the health system’s vice chairman of orthopedic surgery. He pitched the idea to Mr. Justice. “The Greenbrier had a strong but dormant history as a health care destination, and I brought that idea to Mr. Justice’s attention, and he then embraced this idea and allowed me to be integral in the initial development,” said Dr. Graham, who worked on the Greenbrier project before

joining the Clinic in August 2010. The fully formed concept behind the five-building project was hatched by Mr. Diamond, Dr. Graham and Dr. James Andrews, a well-known orthopedic surgeon with sports medicine practices in Alabama and Florida.

A healing environment Mr. Diamond said the institute is designed to attract patients requiring some sort of elective care rather than those with immediate medical needs. He noted the Greenbrier, for one, could provide the right setting for someone receiving several months of treatment for chronic diseases such as diabetes or heart disease.

By DOUGLAS APPELL Pension & Investments

Douglas Appell is a senior reporter with Pension & Investments, a sister publication of Crain’s Cleveland Business.

to those involved with the project. “Right now, anything that promotes creative thought in medicine about the delivery of care, fiscal responsibility, and the types of products and processes that can extend life, I applaud,” the Clinic’s Dr. Graham said. Dr. Graham and Mr. Krohn said they wouldn’t identify any of the parties with which they are negotiating in the medical field to bring to Greenbrier, but noted that many of the heaviest hitters in health care would be involved in the project. “We’re in active discussions with physicians, health care administrators and providers, consultants, large public companies in the health care space, you name it,” Mr. Krohn said. “It’s a large undertaking and involves a lot of discussions and negotiations with just the right partners.” ■

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Market gyration leads investors to withdraw funds The spike in market volatility in August led investors to withdraw a combined $33.6 billion from U.S. stock and bond mutual funds during the month, research firm Strategic Insight reported last Wednesday, Sept. 14. August was the third straight month of net withdrawals, following net outflows of $16 billion in July and $2 billion in June. From January through May, net inflows averaged more than $27 billion a month. In an email, Loren Fox, a senior research analyst with the firm, noted that August’s net outflows, excluding money market funds and exchange traded funds, were the highest since the $38 billion in net outflows in December 2008. For August, investors pulled $21.4 billion from domestic equity funds and $1.4 billion from international equity funds. Investors withdrew another $9.7 billion from taxable bond funds and $1.1 billion from tax-free bond funds. The outflows from equity funds peaked during the second week of August and then “slowed to a pace more in line with recent months’ activity,” Strategic Insight said. ■

The Greenbrier’s amenities include several restaurants, a 40,000square-foot spa, an 89,000-squarefoot casino that opened last year, and dozens of recreational activities, including three 18-hole championship golf courses. “People are looking at the value and outcomes of health care and the fact that it might be done differently at a medical destination like Greenbrier than an acute care location like a hospital in their neighborhood,” Mr. Diamond said. Also, bringing together the medical experts would allow the institute to develop a global “think tank” to spur further medical research and innovation, according

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County: Pay equity legislation in play OUR WORK MEAN MORE





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commission form of government to a charter setup — told the Crain’s Cleveland Business editorial board last Tuesday, Sept. 13, that the reshuffling could save $500,000, apart from any savings that might come from staff reductions. The current pay inequities are the product of the intensely political hiring practices of some of the county’s former officials, who held office prior to the change in government. Mr. FitzGerald pointed to the auditor’s office in particular, which had been led by Frank Russo, who a year ago pleaded guilty to 21 charges of corruption in office. In the course of the corruption probe federal investigators found that Mr. Russo had given jobs and unjustifiably high salaries to friends and family members. “One of the main abuses that led to the new county government was the loosey-goosey way personnel decisions were made,” said Robert Wolff, an employment attorney in Cleveland with Littler Mendelson PC and chairman of the new Cuyahoga County Human Resources Commission that is reviewing the county’s hiring practices. The county executive said he expects he will hear some “loud screams” when some of the favored employees learn the fate of their paychecks. “There will be cuts in pay,” he said, though a few people may see their pay raised. Mr. FitzGerald said human resources practices in those departments were so haphazard that some employees didn’t realize their jobs were part of a civil service classification system. The new county charter approved by voters last November consolidates the tasks of managing land records, collecting taxes and main-



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taining roads and bridges under the county executive. Reviewing the job descriptions and tasks performed by employees in offices such as the county recorder and county auditor has been going on from the beginning of the new administration in January.

All out of whack Elise Hara, the human resources director and employment counsel, said state civil service law requires that before offices can be consolidated and employees from those offices laid off, jobs need to have a recognized civil service classification. For instance, she said that the job called an appraiser in the old auditor’s office bore no resemblance to any job description or pay classification in the standard civil service system. So a new classification will have to be created for those appraisers and a salary schedule assigned to it before any changes can be made. At the same time, an employee in the former auditor’s office might have the title of administrative assistant, but that employee’s duties may not be at all similar to an administrative assistant working for the county executive. That job will have to be evaluated and fit into an existing classification that might be at a pay range lower than before. Earlier this year, the county hired Archer Co. of Rock Hill, S.C., to analyze unclassified positions and either classify the positions or create new classifications. That study, Ms. Hara said, should be completed within the next few weeks. The county’s review of hiring and pay practices in the former offices is finding instances in which favored employees of county elected officials were making more money than their supervisors, Mr. FitzGerald said. “We need parity” in job descriptions and classifications, he said about those discrepancies. Because promotion into a supervisory position might cause a pay cut, “there has been a disincentive to move into management.” Mr. Wolff said that while he has handled cases in his private practice in which individuals have fought pay reductions, he is unaware of any similar organization-wide pay adjustment situations. Total county employment is 7,800. The reclassification applies to only

about 700 of the county’s roughly 1,800 nonunion employees who are working for the county executive, Ms. Hara said. About 3,000 of the jobs under the county executive are defined by collective bargaining agreements with labor unions. The courts and independent boards and commissions, such as the board of elections, employ 3,000 workers. Since taking office in January, Mr. FitzGerald has cut the county payroll by $14.3 million through a reduction in the work force of more than 250 employees.

Making it official County council now is hearing two pieces of legislation that must be passed before any changes can be made. One ordinance would adjust the county job descriptions and pay classes to accommodate the new employees included in the county executive’s work force. The second is the civil service pay equity plan. This would allow the county to adjust wages and salaries up or down. Current state law, which applies to counties as well, does not allow reductions in pay even when jobs are reclassified, Ms. Hara said. However, now that Cuyahoga County has adopted a charter government, it can make its own pay policies. “This will enable us to adjust pay (of some employees) to where they fit into” the pay classifications that have applied to other county jobs, Ms. Hara said. “In some cases, will people be making more money? Maybe,” she said. “In some cases will there be pay reductions? Absolutely.” County Councilwoman Yvonne Conwell said the human resources, appointments and equity committee she heads is reviewing the legislation to ensure it is equitable and fair. But, she added, “I hear the administration’s side. You don’t want to pay someone $80,000 a year, and they’re just twiddling their thumbs. You want them to come in and give a fair day’s work.” She said her committee will hold a final hearing on the pay equity legislation this Thursday, Sept. 22, and if the committee’s concerns are answered it could move ahead for approval by council as soon as Sept. 29. ■


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Manufacturer paints promising scenario AlSher APM plans for growth after move to Cleveland

“Sherwin-Williams is encouraging a number of third parties to develop ... technologies surrounding titanium dioxide.”


– Mike Conway, spokesman, Sherwin-Williams Co.

Tiny titanium particles are creating a few jobs on Cleveland’s East Side — and could produce a couple score more if a new company there is successful. AlSher APM (the APM stands for Advanced Performance Materials) last week unveiled its new, 20,000square-foot plant on Detour Avenue, with Cleveland Mayor Frank Jackson and a few other politicians and business leaders in attendance. AlSher chairman Tom Forman said the company will make products that consist of micron- and nanosize particles of titanium dioxide, which can be used in white paint, dyes and pigments, as well as in special air filters that use fabric coated with the materials. The company received about $500,000 in financial incentives from the state and city and about $1 million in tax abatements, Mr. Forman

said. It’s backed by between $10 million and $15 million in private investment. It only employs about six people at present, he said, but plans eventually to employ about 40, as dictated by demand for its products. Mayor Jackson praised the company for choosing to move to Cleveland from Nevada and said it is exactly the kind of long-term, sustainable business the city needs and is working to attract. AlSher officials credited city economic development director Tracey Nichols, specifically, for her work in facilitating the move. The company already makes some products, such as coatings for UVactivated filters, but will need to develop more, Mr. Forman said. So, right off the bat, the company is hiring two Ph.D. chemists to bolster its research-and-development staff, he said. Once it develops more products

that can be used in paints and coatings, the company might have a leg up on selling those products, because it works closely with Sherwin-Williams Co. here. AlSher originally was a joint venture of Cleveland-based Sherwin-Williams and Nevada’s AltairNano, Mr. Forman said. SherwinWilliams bought the company outright in 2010 and then sold it to Cleveland-based venture capital firm 5iTech, which moved it to Cleveland. As for whether the company will sell large volumes of product to Sherwin-Williams, that remains to be seen, Sherwin-Williams spokesman Mike Conway said. “Sherwin-Williams is encouraging a number of third parties to develop new or improved technologies surrounding titanium dioxide,” Mr. Conway said. “AlSher is one of these parties.” That said, Mr. Conway did note that his company will work closely with AlSher. Whether it buys from AlSher largely will depend upon AlSher’s success in developing products, he said. “They certainly have a close dialogue with our technologists,” Mr. Conway said. “So this is something we welcome, having them in our back yard.” ■

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SEPTEMBER 19 - 25, 2011

IT: Some businesses expand operations; others on standby continued from PAGE 1

Rising tide

expansion is Thinsolutions of Lakewood, which over the past 12 months has hired 10 people, including five this summer, said Mr. Fischer, the company’s CEO. The IT services company — which employs 39, including 30 in Northeast Ohio — endured a “scary” 2009, but now enough new business has been coming in to justify expanding, Mr. Fischer said. Though the economic news that has rattled Wall Street has gotten his attention, Mr. Fischer said he’s not all that worried. Not only is he hiring, but so are many of the 13 other IT companies from across the country that he meets with every few months. “Everybody that I talk to is definitely growing, even if it might be a slower pace,” he said. The percentage of companies reporting that they are not hiring has declined by 22 percentage points — or more than half — since the third quarter of 2010, when it stood at 40%. That figure fell to 26%, a record low at the time, in the fourth quarter. It hovered in that range before dropping to 18% in the second quarter. By comparison, 56% of companies reported that they were not hiring during the first quarter of 2009. Other statistics in the survey backed up the hiring trend, though not every number in the report was positive. For instance, 21% of respondents described their performance in the most recent quarter as “very good.” That figure was lower during the second quarter of 2010, but it has fallen by 9 percentage points over the past two quarters, said Brad Nellis, executive director of NEOSA. Mr. Nellis said he was shocked by how few companies said they were not hiring, though he does see a lot of anecdotal evidence to support the low number. “Virtually every tech company is hiring somebody right now,” Mr. Nellis said.

Steve Wiser of Specialized Business Software Inc. in Solon was among the respondents who reported that their companies are expanding. The business, which sells document management software, custom applications and IT services, has filled five new positions since the start of 2011. It now has 23 employees. Specialized Business Software started hiring people mainly because of a few big contracts the company won in late 2010, Mr. Wiser said. “Everything seemed to improve with the economy,” he said. Same goes for OEConnection LLC, a Richfield company that provides software that allows car and truck dealers to exchange parts online. OEConnection has hired about 40 people so far this year and now has more than 220 employees. When the auto industry stalled in 2009, so did OEConnection’s growth. The company, which typically expands its staff by 15% to 20% each year, started filling new positions again in 2010, said Amy French, director of marketing. “For us it was a direct tie to the recovery in the automotive industry,” Ms. French said. Virtual Hold Technology LLC, based in northwestern Summit County, has been in a “constant hiring” mode since March, said president Mark Williams. The company, which sells software that helps call centers call people back instead of putting them on hold, employs more than 100 today, up from about 90 on Jan. 1, and it’s shooting for 125 by year end, he said. His company’s experience aside, Mr. Williams noted that he works with several IT companies outside the region that aren’t hiring. Plus, he said he’s “seeing a more cautious tone from customers” because of uncertainty in the broader economy. “I think companies are going to know where they stand by the end of the year,” he said. ■

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Fuel: Commercial aviation becoming steady source of work continued from PAGE 3

because there isn’t a single one of the division’s 135 local employees who hasn’t heard him say those words — to the point where, when he starts the sentence today, someone else usually finishes it for him. But Mr. McKnight is more than willing to take some kidding over his mantra, because it’s helping the unit find new markets for its core technology. And those new markets, he said, mean new avenues to growth. It turns out the Parker unit has discovered how to spray fuel and just about anything else with great precision. Its chief new market for the technology is electronics, where nozzles similar to those that disperse fuel in jet engines are used to spray electronic components with coolants. For instance, Cray supercomputers now use the nozzles to keep coolant flowing over the computers’ processing chips in a closed system that collects the coolant, filters it and then reuses it multiple times. A little higher off the ground, Parker is finding it can leverage its reputation in the aerospace industry to sell its thermal management systems there as well. That was evidenced in August, when Northrop Grumman tapped Parker to provide more than $4 million of the systems for its Airborne Signals Intelligence Payload program, known as ASIP. The equipment helps U.S. military aircraft such as the U2 spy plane to detect radar and communication systems via their electronic signals — and includes a lot of heat-generating electronics. Parker has geared up for the new business by expanding in Mentor and in Liberty Lake, Wash., where last year it bought a company called SprayCool that also was in the thermal management business. It does most of its research and development in Mentor, where the division is headquartered, Mr. McKnight said. As a result, Mentor also is where Parker is gearing up for more growth at the unit. In 2010, it moved out of its former 44,000-square-foot building in Mentor to new digs with 115,000 square feet on Tyler Boulevard. About 45,000 square feet of the new facility remains vacant, but the company has that space set aside for growth. “We know thermal management is going to take off,� Mr. McKnight said.

Set for take off? Parker does not disclose results for the Gas Turbine Fuel Systems division, which makes both the engine nozzles and the cooling systems. For the fiscal year that ended June 30, Parker’s broader Aerospace group accounted for $1.92 billion of the company’s total sales of $12.3 billion. Sales of thermal management systems are growing faster than jet-engine nozzle sales on a percentage basis — starting from a much smaller base — but the division is seeing increasing demand for both product lines, Mr. McKnight said. That’s partly because big end-

users of jet engines, specifically Boeing in the United States and Airbus in Europe, continue to see demand for more aircraft from their own customers. Speaking at an aviation conference last week, Boeing executives said the company’s commercial aviation business was “large and growing� thanks to reliable longterm demand for more aircraft. The company cited Delta Air Lines’ August confirmation that it would buy 100 737 jets from Boeing, while rival American Airlines said it still wants 200 planes it has ordered from Boeing. American Airlines is buying an additional 260 planes from Airbus. That’s a loss for Boeing, but either

way, Parker wins, because its nozzles go into the engines used on both Boeing and Airbus planes.

Clear skies ahead That’s just a small part of the global picture for new aircraft, which includes countries such as China and India that only are beginning to build their commercial fleets, said Donald Majcher, vice president of technology and innovation partnerships for the Ohio Aerospace Institute in Cleveland. Worldwide, there are about $3.2 trillion in new aircraft orders that have been announced so far, he said. That’s good for Parker and a variety of Ohio manufacturers, because Ohio ranks first among the

50 states in terms of the products it sells to Airbus and second in terms of Boeing’s business. And even if developing countries don’t use Boeing or Airbus, they still could end up with Parker’s parts if they deal with any number of large jetengine makers. Mr. Majcher shares Parker’s view that commercial aviation has become a bigger and more reliable source of growth than defense work, as governments around the world seek to cut their military spending. “It would appear, with the new orders for commercial aircraft and general aviation, there is a bright future for the market both near term ‌ as well as for the next 10 years,â€? Mr. Majcher predicts. â– 

GET DAILY NEWS ALERTS FROM CRAIN’S ! Register for free e-mail alerts and receive: ■ The Morning Roundup: A collection of the day’s business news from Ohio’s daily papers ■ Breaking news alerts: When major news happens, you’ll know ■ Daily headlines: A collection of Crain’s-produced news and blog items from the day ■ Small Business Report: A weekly guide to small business news



Schottenstein Zox & Dunn Joins Ice Miller :LWKHDFKÀUP¡VVWURQJQDWLRQDO reputation and deep roots in the 0LGZHVWWKHFRPELQHGÀUPWR EHNQRZQDV,FH0LOOHU//3ZLOO SURYLGHDEURDGSODWIRUPWREHWWHU VHUYHH[SDQGLQJFOLHQWQHHGV ■ Crain’s on Twitter: @CrainsCleveland ■ Crain’s on Facebook:





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SEPTEMBER 19 - 25, 2011


Brian D. Tucker ( EDITOR:


Scott Suttell (


Step up


n too many workplaces, people who have been fortunate enough to keep their jobs since the onset of the last recession feel as though they’re running on a treadmill with the speed set at full tilt. They’ve been in an all-out sprint the last couple years to keep up with their own work as well as the work they took on from colleagues who were laid off when the economy went south, but who never were rehired when business picked up again. Here’s a message to bosses on their workers’ behalf: Take some of that cash you’ve been piling up under your reduced cost structures and start investing it in more staff. It’s time for you to step up and do your part to bring down the nation’s unemployment rate, which stubbornly sits in the 9% range. Sure, loads of companies, especially small ones, still are trying to get their legs under them amid a recovery that for many hasn’t been robust. But there also have been plenty of stories (some of which we’ve written) about companies that are rolling in dough now that their sales have rebounded. Many of these employers made drastic cuts to their work forces in 2008 and 2009 because of the dropoff in their business. Two and three years later, they’re reaping big payoffs from those cuts as they hold down job levels by squeezing more output from existing staff. Companies aren’t hesitant to use their stashes of cash to buy other companies and/or buy their own stock. However, they have been slow to add to their employment rolls, in part out of concern about the length and strength of the recovery but also because they’ve got a good cash flow thing going by keeping in check their personnel costs, which for many is their largest variable cost. Howard Schultz, CEO of coffee giant Starbucks, recognizes the hiring lethargy and is trying to do something about it. He is the driving force behind Upward Spiral, which its website describes as a “platform for action” to get the country moving forward. Mr. Schultz wants business leaders to take two pledges: One is to withhold political campaign contributions “until a transparent, comprehensive, bipartisan debt-and-deficit package is reached that honestly, and fairly, sets America on a path to longterm financial health and security,” he wrote in a recent blast email. The other is “to do all we can to break the cycle of economic uncertainty that grips our country by committing to accelerate investment in jobs and hiring” before the end of 2011. Unfortunately, a visit to the Upward Spiral website indicates far more business people are willing to hold politicians’ feet to the fire by depriving them of campaign money than are prepared to commit to adding staff at their companies. As of last Wednesday morning, 21,644 people had taken the “Pledge to Withhold,” while just 3,025 had taken the “Pledge to Hire.” Maybe they need to take the logs out of their own eyes so they can see how they’re contributing to the problem.


With no middle ground, nation suffers


school reconstruction program that was ast week’s visit by President Obama borne from the state Supreme Court ruling to Columbus conjured up all sorts that found our school financing system of conflicting emotions for me, unconstitutional. You may recall that and it should for you as well. our state Legislature and more than one My first thought was that despite governor ignored the charge to remake the losing population as we fight through system and instead went about building this horribly stagnant economy, Ohio new schools and renovating old ones. remains a key battleground state for those Regardless, Ohio’s schools who want to be — or remain — needed to be improved, and president of the United States. BRIAN many probably still do, thus This was President Obama’s 15th TUCKER giving the president a logical trip here, and the Columbus setting for the kickoff of his speech was his first stop after a 2012 campaign. And God nationally televised speech to knows we could use the conCongress to unveil his plan for struction jobs, but then wasn’t economic recovery. that supposed to be the benefit He spoke at an old military of Stimulus I? base high school that had been Analysts noted after the presrenovated to a state-of-the-art ident’s nationally televised learning center, stressing that if speech that he seemed to be throwing only Congress would pass his bill, we down the gauntlet, positioning himself could remake schools across the country to be the one with an answer and leaving and create thousands of construction the mean, old obstructionists (namely, jobs. the Republicans) in Congress to blame if I couldn’t help but wonder if the they don’t “pass this bill.” school was rebuilt with so-called stimulus It’s the same old us-versus-them funds, or was remade under our own

politics that has hurt this nation for years, as ideologues and self-serving officeholders refuse to compromise, all the while ensuring further economic strangulation. The president and his team must be concerned about losing that once-strong Democratic congressional seat in Queens (once held by the now-disgraced Anthony Weiner) to the GOP, and the Republicans sense that this president will remain vulnerable in 2012 if the economy remains stuck in the mud. In the meantime, the president keeps mouthing the same, old mantra about taxing the “rich” — many of whom are small business owners who’ve spent a lifetime building an enterprise that gets them to Mr. Obama’s oft-maligned $250,000 annual income. We had a plan — put forth by a respected, bipartisan commission — to solve many of this nation’s fiscal challenges, but partisans on both sides would have none of it, which simply ensures that we’ll continue to sit by as China throws America aside as the world’s dominant economy. ■

THE BIG ISSUE Do you think technology changes and the rise of China and other new economic powers mean unemployment is likely to remain high for a long time?





Willoughby Hills




I think it’s an issue and it concerns me for my grandchildren. I think we’re failing in our education system to get people prepared for jobs, and there’s too much cheap labor in the world.

I don’t think so. I think a lot of jobs will remain in America and (some companies) are trying to bring call center jobs back.

I think so. I don’t necessarily believe China will pass us technologically but (foreign) labor is so much cheaper.

Yes I do. I’m an attorney and some of my small business clients are facing price competition from foreign suppliers.

➤➤ Watch more people weigh in by visiting the Multimedia section at



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SEPTEMBER 19 - 25, 2011

BRIGHT SPOTS Bright Spots is a weekly web feature that highlights positive developments in the Northeast Ohio business community. Send information for Bright Spots to managing editor Scott Suttell at ■ Abakan Inc. said its MesoCoat Inc. nanotechnology materials science subsidiary in Euclid has finalized an agreement to expand by taking a 10,000-square-foot space in Eastlake. The plant is “is designed to accommodate two metal fusion cladding lines for CermaClad and thermal spray coating cells for PComP, including a metallurgical and analytical lab,” according to Abakan. MesoCoat already has two operations in Northeast Ohio and a third is under construction in Euclid, with an expected production start date of next January. The new Eastlake plant will be MesoCoat’s fourth in a five-mile radius, Abakan said. It will be used primarily for cladding plates and components for the oil and gas, mining, and shipbuilding industries, along with thermal spray coatings to serve the oil and gas, and mining industries in the United States. In the Eastlake operation, MesoCoat plans to install a 600-kilowatt fusion cladding arc lamp system.



MesoCoat said it acquired the arc lamp “under a joint development agreement with a multinational heavy equipment manufacturer,” which it did not identify. ■ ON Search Partners, a global, retained executive search firm in Chagrin Falls, has acquired San Francisco-based Williams Search Group, which specializes in locating executive talent in the life sciences field, with a particular focus on biotechnology. Terms of the deal were not disclosed. Shellie B. Williams, president and founder of Williams Search Group, will join ON Search Partners’ life sciences group based in Silicon Valley. That group is led by Suzanne Zebedee. Ms. Williams has been named a partner at ON Search. She will continue leading CEO-, board- and vice president-level searches for biotechnology, medical device and diagnostics companies. “Shellie and the Williams Search Group bring a depth of life sciences executive talent recruiting experience and a reputation for excellence that will be a benefit to our clients,” Dr. Zebedee said in a statement. ■ A new company based in Westlake,, aims to make it easier for automobile dealerships to come to an agreement with consumers on the market value of a trade-in.

The dealership-to-dealership website says it “allows dealers to receive real-time values from verified buyers and structure their deals any way they want.” says it eliminates the need for dealers to call individual wholesalers to structure deals. Instead, when they become registered sellers on the network, “dealers can initiate real-time voice and email blasts in order to broadcast vehicle information to a network of verified buyers,” according to the company. Sellers can determine the timeframe in which buyers must respond with their bids, “so a live market price for the vehicle in question can be obtained within days or even minutes,” says. Once the highest bidder for a vehicle is identified, the dealer is notified. says it’s currently “being piloted in the Midwest” but plans to expand nationwide.


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Shale: Legislators taking closer look continued from PAGE 3

The energy industry’s appetite for drilling equipment has ramped up quickly. It jumped from $650 million in 2005 to last year’s $7 billion, and it should rise to nearly $9.4 billion by 2020, the Freedonia report states. Ohio steel producers such as Canton-based Timken Co., Youngstown’s V&M Star and the U.S. Steel plant in Lorain already are seeing a boost in business, and all recently have made major investments totaling hundreds of millions of dollars in order to keep up with drillers’ demand for tubular steel products. Freedonia also notes that demand is rising for related products, such as proppants, which also are produced by Northeast Ohio companies. Proppants can be anything from raw or specially treated sand to manmade materials. They are used in a process known as fracturing to create and hold open fissures in shale rock, allowing the gas trapped in the rock to be extracted. Locally, Chardon-based Fairmount Minerals and Columbus-based Momentive Performance Materials, which has operations in Strongsville, Willoughby and Richmond Heights, are big participants in the proppants sector, Freedonia said. Those companies already are benefiting from a market for proppants that grew from $32 million a year in 2005 to more than $1 billion in 2010. That growth only will continue, Freedonia predicts, to $2.2 billion in 2015 and $3.5 billion a year by 2020. Finding out more from Freedonia will cost companies or observers. The group’s latest report costs $4,900 and, though it will begin selling individual pages and tables from

the report in October, manufacturers, investment groups and others already are buying the entire report, Freedonia reports.

Interest rises in Columbus While Freedonia notes that the growth of shale gas development will slow in the nation as a whole, that isn’t what’s predicted for Ohio, where the industry is just getting started. In August, the CEO of Chesapeake Energy Corp., the largest driller to start buying up mineral rights in Eastern Ohio’s shale beds, predicted that his company and others like it will invest an estimated $20 billion a year in Ohio’s shale gas and oil industry each year over the next decade. Meanwhile, the shale gas sector is receiving more notice in Columbus: Regulators are trying to determine how to handle the industry, the governor is touting its potential for economic development, and businesses are clamoring for more information. It’s all prompted the Ohio Chamber of Commerce, which last month formed the Ohio Shale Gas Task Force from a loose-knit coalition of interested parties, to pay for its own research. The chamber has tapped Cleveland State University, Ohio State University and Marietta College to conduct a separate $125,000 study on the economic impact of shale gas and oil exploration on Ohio specifically. “Knowing that we had a broad interest from our membership in it, we decided to step forward,” said chamber president Andrew Doehrel. “It has a broad impact and a lot of people understand this could be beneficial to them.” While some Ohio manufacturers

already are selling to the industry and the economy as a whole is benefiting from lower prices for natural gas, Mr. Doehrel said he hopes the state will find an even broader positive economic impact — which he said has been the case in Pennsylvania, where far more drilling has taken place to date than in Ohio. The chamber’s study also should help Ohio identify and better serve the supply chain for materials needed by drillers, natural gas processors and others connected to the shale gas business, said Jim Samuel, a fellow at Cleveland State, a consultant to the natural gas industry and one who pushed for the study now under way. “What is the kind of purchasing they’re going to be doing? That’s what’s really going to be important, particularly to Ohio’s manufacturing sector,” Mr. Samuel said. “That’s when we really start to get into jobs and spending and also taxes — generating sales taxes and generating property taxes.” Ohio is getting into the game later than some — Pennsylvania, for instance, did a similar study in 2009. But that’s appropriate, Mr. Samuel said. While there already have been thousands of the new horizontal fracking wells drilled in Pennsylvania, only a handful have been drilled so far in Ohio, he said. But the tip of the iceberg is pushing its way into the Buckeye State, say Mr. Samuel and others — and the rest of the ice is coming fast behind. “It’s very expensive to drill a well, these horizontal fracking wells are $3 (million), $5 million or $6 million per well,” Mr. Samuel said. “It’s going to take time for the play to develop here, but it will — just like it has in Pennsylvania.” ■

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TAX LIENS The Internal Revenue Service filed tax liens against the following businesses in the Cuyahoga County Recorder’s Office. The IRS files a tax lien to protect the interests of the federal government. The lien is a public notice to creditors that the government has a claim against a company’s property. Liens reported here are $5,000 and higher. Dates listed are the dates the documents were filed in the Recorder’s Office.

LIENS FILED CJS Janitorial Services Inc. 3794 E. 146th St., Cleveland ID: 27-0420346 Date filed: July 21, 2011 Type: Employer’s withholding Amount: $11,505 Shree Jagdamba Inc. Foodtown Super Market 7516 St. Clair Ave., Cleveland ID: 20-8002260 Date filed: July 26, 2011 Type: Employer’s withholding, unemployment, failure to file complete return Amount: $11,392 Todd Industries Inc. 7300 Northfield Road, Walton Hills ID: 34-1098126 Date filed: July 19, 2011 Type: Employer’s withholding Amount: $9,531

Little Hand Daycare II Inc. P.O. Box 10892, Cleveland ID: 20-3576842 Date filed: July 13, 2011 Type: Employer’s withholding, unemployment Amount: $9,463 Westfall Legal Services Co. 75 Public Square, Suite 914, Cleveland ID: 20-2368829 Date filed: July 28, 2011 Type: Employer’s withholding, unemployment Amount: $9,121 PMA Marketing Inc. P.O. Box 391119, Solon ID: 20-8176287 Date filed: July 21, 2011 Type: Employer’s withholding Amount: $8,470 Wrightway Care LLC 1081 E. 168th St., Cleveland ID: 42-1696536 Date filed: July 21, 2011 Type: Employer’s withholding, unemployment Amount: $7,350 Peter G. Gordon DDS Inc. Beachwood Dental Group 23300 Chagrin Blvd., Suite G10, Beachwood ID: 34-1134403

Date filed: July 8, 2011 Type: Employer’s withholding, unemployment Amount: $7,305 TKP Landscape Construction 1835 Ridgeview Drive, Seven Hills ID: 26-2572330 Date filed: July 19, 2011 Type: Employer’s withholding Amount: $7,218 Attevo Inc. 1375 E. Ninth St., Suite 2500, Cleveland ID: 20-4143257 Date filed: July 6, 2011 Type: Employer’s withholding Amount: $6,690 MJV Asset Management Inc. TA Ohio Asset Management 3895 W. 214th St., Fairview Park ID: 26-4096787 Date filed: July 6, 2011 Type: Employer’s withholding, unemployment, corporate income Amount: $6,400

LIENS RELEASED BTA of Motor Cars Inc. 27500 Lorain Road, North Olmsted ID: 34-1801028 Date filed: Sept. 4, 2008 Date released: July 26, 2011 Type: Employer’s withholding Amount: $12,626 China Renaissance Corp. 24111 Lorain Road, North Olmsted

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ID: 34-1772152 Date filed: Sept. 28, 2010 Date released: July 13, 2011 Type: Employer’s withholding, unemployment Amount: $5,412 Flowers by Cynde Inc. 9877 Brecksville Road, Brecksville ID: 34-1869290 Date filed: Sept. 23, 2003 Date released: July 6, 2011 Type: Employer’s withholding, unemployment Amount: $6,806 Hayat Inc. 4608 Great Northern Blvd., North Olmsted ID: 43-2041188 Date filed: Jan. 4, 2011 Date released: July 6, 2011 Type: Employer’s withholding Amount: $5,017 MSK Business Solutions LLC 3411 Perkins Ave., Cleveland ID: 20-4984000 Date filed: July 7, 2010 Date released: July 19, 2011 Type: Employer’s withholding Amount: $11,550 New Harvard Restaurant Inc. 4053 E. 71st St., Cleveland ID: 34-1922399 Date filed: Oct. 5, 2007 Date released: July 26, 2011 Type: Employer’s withholding, unemployment Amount: $22,953 NIA Childcare Enterprise Inc. 10370 St. Clair Ave., Cleveland ID: 16-1749820 Date filed: Oct. 26, 2007 Date released: July 26, 2011 Type: Employer’s withholding Amount: $35,749

Olmsted Manor Ltd. 27500 Mill Road, North Olmsted ID: 31-1550564 Date filed: Feb. 1, 2011 Date released: July 19, 2011 Type: Employer’s withholding, partnership income Amount: $154,052 PGT Inc. 9900 York Theta Drive, North Royalton ID: 20-1054167 Date filed: May 11, 2010 Date released: July 19, 2011 Type: Employer’s withholding Amount: $241,189 Schneider Company Air Conditioning Contractors Inc. 7464 Serio Drive, Independence ID: 34-1640062 Date filed: Sept. 24, 2007 Date released: July 19, 2011 Type: Employer’s withholding Amount: $45,533 Visual Evidence E-Discovery LLC 1382 W. Ninth St., Cleveland ID: 20-3037467 Date filed: April 27, 2010 Date released: July 13, 2011 Type: Employer’s withholding Amount: $107,000 Westlake Pizza Inc. 24533 Center Ridge Road, Westlake ID: 20-8706195 Date filed: Feb. 16, 2010 Date released: July 19, 2011 Type: Employer’s withholding Amount: $13,547 William E. Crowe M.D. Inc. 6681 Ridge Road, Suite 204, Parma ID: 30-0019966 Date filed: July 8, 2009 Date released: July 26, 2011 Type: Employer’s withholding Amount: $21,489

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SEPTEMBER 19 - 25, 2011




GOING PLACES JOB CHANGES ARCHITECTURE TDA ARCHITECTURE: Marissa Butts and Lisa Colwill to project interns.

EDUCATION SAINT JOSEPH ACADEMY: Blake J. Prewitt to principal; Emily J. Hanson to assistant principal; Marie Ciolek to dean of women.

ENTERTAINMENT HORSESHOE CASINO CLEVELAND: Brad Hirsch to vice president, assistant general manager; Lee Dillard to vice president, finance; Tracey Witchko to regional director, materials management; Tosha Tousant to director of table games.

FINANCE OHIO COMMERCE BANK: Paul D. Carlin to executive vice president, chief lending officer.

FINANCIAL SERVICE CAPITAL ADVISORS LTD.: Robert A. Holub to chief investment strategist; Zachary A. Abrams to manager, wealth management and portfolio analysis; Daniel J. O’Brien to financial analyst.

LEGAL JUSTIN MADDEN CO. LPA: Justin Madden to president.

MANUFACTURING SIFCO INDUSTRIES INC.: Ian Murray to sales and marketing manager; Denver Bortz to division controller. TIMKEN CO.: Brian J. Ruel to vice president of rail.

MARKETING MARCUS THOMAS LLC: Lissa Hajoway to vice president, management supervisor; Sarah Roman to senior account executive; Kim Pupillo and Melissa Veneri to management supervisors; Laura Seidel to associate creative director; Gina Dinovo and Nic Satow to account executives; Lindsey Cohen to senior account executive; Monina


Wagner to community/social media manager; Kelly Gentile to assistant account executive; Janine AbuJaoude to account supervisor; Carolyn Fertig to junior digital producer.













NONPROFIT A KID AGAIN: Kelly Kleinschmidt to executive director, Cleveland chapter. CASE ALUMNI ASSOCIATION: Stephen J. Zinram to executive director. VOLUNTEERS OF AMERICA OF GREATER OHIO: Michael Salois to executive director, Northern region; Martin Williams to director of program operations, Northern region; Kathy Atkins to program director, Wade Park Domiciliary. WESTERN RESERVE HISTORICAL SOCIETY: Derek Moore to curator of transportation, Crawford Collection; Paul Heyde to manager, Library and Archives Collection.

SERVICE ASLON: Christopher Yessayan to principal. ENTRYPOINT CONSULTING: W. Bryant Bonner to vice president, client delivery; Jeffrey Dutton to senior consultant, global trade management; Peter Illari to sales director; Jessica Hill and Greg Futrelle to engagement managers, global trade management.

TELECOMMUNICATIONS TIME WARNER CABLE: John H. Higgins Jr. to area vice president, operations, Northeast Ohio and Western Pennsylvania.

TRANSPORTATION FLEET RESPONSE: Scott Mawaka to chairman and CEO.

BOARDS CLEVELAND STATE UNIVERSITY: Robert H. Rawson Jr. (Jones Day) to chairman; Dan T. Moore III to vice chairman; Morton Q. Levin to

NATIONAL MORTUARY SHIPPING: Kahlen Knapik to business development manager. SP DATA LLC: Daniel Bemis to president.

TECHNOLOGY COHESION: David Basarab to .net developer; Meenakshi Ananthanarayanan to Java developer.

MICRO SYSTEMS MANAGEMENT: Matthew Petz to senior consultant.

NOTRE DAME-CATHEDRAL LATIN SCHOOL: Douglas J. Hogan (FirstEnergy) to chair; Richard A. Cavolo to vice chair.

AWARDS ASSOCIATION OF PROFESSIONAL LANDSCAPE DESIGNERS: Samuel L. Salsbury (Salsbury-Schweyer Inc.) was named a Fellow.

Send information for Going Places to

of LIM Bu sin 3 ITE es F D s I RE TIM nt E er M E O ne O t o NT FFE r P HS R: ho ne Se rv ice .

GABLES SEARCH GROUP INC.: Jill Morrow to recruiter and account executive.

ENCOMPASS GROUP LLC: Steven Gauer to support engineer; Neil Zychowski to support services supervisor.

treasurer; Thomas Adler to chairman, advancement committee; William Napier to secretary.

Two of Crain’s most popular events are coming up, and you won’t want to miss the chance to network with some of Northeast Ohio’s influential professionals. The CFO of the Year event, Northeast Ohio’s only program dedicated to honoring the contributions and accomplishments of CFOs, is 5:30 p.m. to 8:30 p.m. Tuesday, Oct. 25 at LaCentre Conference and Banquet Facility. The event will celebrate the outstanding fiscal leadership and strategic vision of our region’s talented financial officers. Visit for ticket information. The Forty Under 40 program will be particularly enticing, as we honor the feature’s 20th anniversary and the 2011 class of Northeast Ohio’s movers and shakers. Tickets will be available in early October for the event, set for 5:30 p.m. to 8:30 p.m. Monday, Nov. 21, at Executive Caterers at Landerhaven.

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SEPTEMBER 19 - 25, 2011

Think twice before you drop F-bomb at work Hostility can be grounds for age discrimination suit

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By JUDY GREENWALD Business Insurance

Plaintiffs can sue over a hostile work environment under the Age Discrimination in Employment Act, said a federal appellate court in its first ruling on this issue. According to a decision last Monday, Sept. 12, in Milan Dediol vs. Best Chevrolet Inc. and Donald Clay by the 5th U.S. Circuit Court of Appeals in New Orleans, Mr. Dediol, 65, a practicing, born-again Christian, worked at Best Chevrolet in Kenner, La., from June 1, 2007, until Aug. 30, 2007. Mr. Dediol charged that friction surfaced between him and his manager, Mr. Clay, when on July 3, 2007, he asked permission to take off from work the next morning to volunteer at a church event. Although an assistant manager granted him permission, he was overruled by Mr. Clay, who allegedly told Mr. Dediol, “You old mother******, you are not going over there tomorrow” and “if you go over there, (I’ll) fire your f******g ass.” Mr. Dediol said after this incident, Mr. Clay never referred to him by his given name, instead calling him, up to a half dozen times a day, names such as “old mother******”

“old man” and “pops,” according to the ruling. Mr. Clay allegedly also provoked fights with Mr. Dediol, according to the ruling. Tensions escalated and reached a climax at an office meeting on Aug. 29, 2007, when “Clay proclaimed ‘I am going to beat the “F” out of you,’ and ‘charged’ toward Dediol in the presence of nine to 10 employees,” according to the ruling. Mr. Dediol stopped coming to work after the next day, and he was terminated for abandoning his job. He filed suit, charging a hostile work environment based on age, religion harassment and constructive discharge, among other charges. A district court granted Best Chevrolet summary judgment dismissing the case. In its ruling, the 5th Circuit held for the first time within its jurisdiction that a plaintiff successfully could file a hostile work environment claim based on age discrimination. The court said Mr. Dediol had established the four requirements for such a claim: He was over 40, he was subjected to harassment, the harassment created an “objectively intimidating, hostile, or offensive” work environment, and “there exists some basis for liability on the part of the employer.” ■

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CRAIN’S 2011 HEALTH CARE DIRECTORY A comprehensive guide to Northeast Ohio’s health care providers. For more detailed listings, including a database searchable by company name or type of company, visit ADDICTION SERVICES Glenbeigh Hospital and Outpatient Centers 2863 state Route 45, P.O. Box 298 Rock Creek 44084 (800) 234-1001 Top Executive: Pat Weston-Hall

Lake-Geauga Recovery Centers Inc. 9083 Mentor Ave. Mentor 44060 (440) 255-0678 Top executive: Melanie J. Blasko

Lorain County Alcohol & Drug Abuse Services Inc. 2115 W. Park Blvd. Lorain 44053 (440) 282-4777 Top executive: Thomas D. Stuber

New Destiny Treatment Center 6694 Taylor Road Clinton 44216 (330) 825-5202 Top executive: Dr. Robert W. Bolois

New Directions Inc. 30800 Chagrin Blvd. Cleveland 44124 (216) 591-0324 Top executive: Michael E. Matoney

Recovery Resources 3950 Chester Ave. Cleveland 44114 (216) 431-4131 Top executive: Debora A. Rodriguez

Rosary Hall at St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 363-2580 Top executive: Dr. David F. Perse

Women’s Recovery Center 6209 Storer Ave. Cleveland 44102 (216) 651-1450 Top executive: Mary Jane Chichester

ASSOCIATIONS AND PROFESSIONAL GROUPS Academy of Medicine of Cleveland & Northern Ohio 6100 Oak Tree Blvd., Suite 440 Cleveland 44131 (216) 520-1000 Top executive: Elayne R. Biddlestone

Akron Regional Hospital Association 3200 W. Market St., Suite 200 Akron 44333 (330) 873-1500 Top executive: Marianne G. Lorini

Alzheimer’s Association Cleveland Area Chapter 23215 Commerce Park Drive, Suite 300 Beachwood 44122 (216) 721-8457 Top executive: Nancy B. Udelson

American Cancer Society, North Region 10501 Euclid Ave. Cleveland 44106 (888) 227-6446 Top executive: Dave Grams

American Diabetes Association 4500 Rockside Road, Suite 440 Independence 44131 (216) 328-9989 Top executive: Jill Pupa

American Heart Association, Cleveland Metro 1689 E. 115th St. Cleveland 44106 (216) 791-7500 Top executive: Donna Ferrante

American Holistic Medical Association 23366 Commerce Park, Suite 101B Beachwood 44122 (216) 292-6644 Top executive: Steve L. Cadwell

Arthritis Foundation, Great Lakes Region, Northeastern Ohio 4630 Richmond Road, Suite 240 Cleveland 44128 (216) 831-7000 Top executive: Mary L. Kudasick

Center for Health Affairs 1226 Huron Road East Cleveland 44115 (216) 696-6900 Top executive: Bill Ryan

Christian Healthcare Ministries Inc. 127 Hazelwood Ave. Barberton 44203 (800) 791-6225 Top executive: Rev. Howard S. Russell

Cleveland Academy of Osteopathic Medicine 10611 Washington St., Suite B Chagrin Falls 44023 (216) 595-0655 Top executive: Stacy C. Pot

Diabetes Partnership of Cleveland

Rocky River 44116 (216) 834-2410 Top executive: Pamela Mace

Eastlake 44095 (440) 951-7856 Top executive: Jeffrey Gross

International Language Bank

Jennifer G. Robb, D.M.D.

Box 145 Cleveland 44030 (440) 599-9999 Top executive: Michelle Eski

1612 Cooper Foster Park Road Lorain 44053 (440) 960-1940 Top executive: Dr. Jennifer G. Robb

North East Ohio Health Underwriters Association

Joel M. Salon, D.D.S., M.D.

28022 Osborn Road Bay Village 44140 (440) 899-8089 Top Executive: William McCarron

Ohio League for Nursing 20545 Center Ridge Road, Suite 205 Rocky River 44116 (440) 331-2721 Top executive: Jane F. Mahowald

Society for Investigative Dermatology 526 Superior Ave. East, Suite 540 Cleveland 44114 (216) 579-9300 Top executives: Dr. Rebecca Minnillo, Jim Rumsey

DENTISTS AND DENTAL GROUPS Arlene J. Coloma, D.D.S., M.S. Inc. 8869 Brecksville Road Brecksville 44141 (440) 526-2350 Top executive: Arlene J. Coloma

The Center for Advanced Dentistry 3690 Orange Place, Suite 180 Beachwood 44122 (216) 595-1710 Top executive: Benjamin P. Hornstein

Clear Choice Dental Implant Center, Charles A. Babbush, D.D.S. 31099 Chagrin Blvd., Suite 100 Pepper Pike 44124 (216) 450-5888 Top executives: Dr. Charles A. Babbush, Dr. John Brokloff, Dr. Ali Kanawati

(formerly Diabetes Association of Greater Cleveland) 3601 S. Green Road, Suite 100 Cleveland 44122 (216) 591-0800 Top executive: Helen M. Dumski

Cynthia J. Petroff, D.D.S., Inc.

Doula Network of Northeast Ohio

Dr. Wendy A. Synenberg & the Award Winning Smile Squad

19006 Stony Point Drive Strongsville 44136 (440) 572-2574 Top executive: Sunday Tortelli

3725 S. Cleveland Massillon Road Norton 44203 (330) 825-0818 Top executive: Dr. C.J. MarshallPetroff

8224 Mentor Ave., Suite 142 Mentor 44060 (440) 974-4449 Top executive: Dr. Wendy Synenberg

Epilepsy Association

Greater Cleveland Dental Society

2831 Prospect Ave. Cleveland 44115 (216) 579-1330 Top executive: Kelley S. Needham

200 Treeworth Blvd. Cleveland 44147 (440) 717-1891 Top executive: Evan Tetelman

Fibromuscular Dysplasia Society of America

The Healthy Smile Dental Care Center

20325 Center Ridge Road, Suite 620

34586 Lakeshore Blvd.

34501 Aurora Road, Suite 301 Solon 44139 (440) 248-9097 Top executive: Dr. Joel M. Salon

Periodontal Associates Inc. 29001 Cedar Road, Suite 450 Lyndhurst 44124 (440) 461-3400 Top executive: Dr. Roger Hess

Streetsboro Dental 1727 Streetsboro Plaza Streetsboro 44241 (330) 626-3814 Top executive: Dr. Jeff Rosenthal

Strongsville Center for Cosmetic and Implant Dentistry 11925 Pearl Road, Suite 206 Strongsville 44136 (440) 238-1555 Top executive: Richard S. Weiser

FITNESS AND WELLNESS Abbott Hypnotherapy & Guided Imagery 35903 Edgemere Way Avon 44011 (440) 934-1616 Top executive: Tedde Abbott

Akron General Health & Wellness Center — North 4300 Allen Road Stow 44224 (330) 945-3100 Top executive: Doug Ribley

Akron General Health & Wellness Center — West 4125 Medina Road Akron 44333 (330) 665-8005 Top executive: Doug Ribley

American Family Emporium LLC Whole Health & Integrative Wellness 15959 Ashland Drive Brook Park 44142 (216) 848-0478

AOK! Fitness Ltd. 12381 Pearl Road Strongsville 44136 (440) 268-9210 Top executives: Anne Dietrich, Kim Flaherty

Atlas Chiropractic Health Center 7547 Mentor Ave., Suite 3 Mentor 44060 (440) 953-3950 Top executive: Dr. Mark D. Natale

Atma Center 2319 Lee Road Cleveland Heights 44118

(216) 371-9760 Top executive: Beverly Singh

Benefits Resource Group Beyond Wellness 6480 Rockside Woods Blvd., Suite 210 Independence 44131 (216) 520-5000 Top executive: Charles J. Farro

Beyond Fitness Personal Training Studio 13005 Larchmere Boulevard Shaker Heights 44120 (216) 229-3140 Top executive: Patricia Ann Ellins

Body Sculpting by Exterior Designs Inc. P.O. Box 267 Chagrin Falls 44022 (440) 729-3463 Top executive: Deborah Montesanto

Care Management Services Inc. 3601 Green Road, Suite 202 Beachwood 44122 (216) 514-1930 Top executive: Kathleen Trudick

Center for Bariatric Surgery at St. Vincent Charity Medical Center 2322 E. 22nd St., Suite 207 Cleveland 44115 (888) 362-9732 Top executive: Dr. Aviv Ben-Meir

Center of the Rose 7464 Mentor Ave., Suite 105 Mentor 44060 (440) 667-3229 Top executive: Donna M. Ferris

Chagrin Fitness 27629 Chagrin Blvd., suites 108 & 109 Woodmere 44122 (216) 464-2350 Top executives: John Palsa, Jeff Palsa

Cleveland Clinic Sports Health Center 5555 Transportation Blvd. Garfield Heights 44125 (877) 440-8326 Top executive: Dr. Richard Parker

Cleveland Clinic Wellness Institute 1950 Richmond Road Lyndhurst 44124 (216) 444-2595 wellness/default.aspx Top executive: Dr. Michael Roizen

Cleveland Yoga 3355 Richmond Road, Suite 251A Beachwood 44122 (216) 591-1183 Top executive: Tami Schneider

Conquest 23210 Chagrin Blvd., Suite 211 Beachwood 44122 (216) 371-9301 Top executive: Donna R. Nowak continued on PAGE H-2




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Correct Breathing Concepts LLC

(440) 845-6314

7097 Brightwood Drive Concord 44077 (440) 357-5834 Top executive: Carol Baglia

Gilroy Therapy & Movement Studio 27300 Cedar Road Beachwood 44122 (216) 595-7345 Top executive: Steven Raichilson

COSE 1240 E. Huron Road, Suite 200 Cleveland 44115 (216) 592-2263

Health and Fitness Equipment Centers

Crooked River T’ai Chi Center 5921 Broadview Road Parma 44134 (216) 410-7645 Top executive: James M. Holz

Crossfit Cleveland

35665 Curtis Blvd. Eastlake 44095 (440) 461-0946 Top executives: Steve Sova, David Roche, Chuck Herman

Holistic Wellness Buddy LLC 636 Koontz Road Wadsworth 44281 (216) 577-8324 Top executive: Buddy Ann Ross

17140 Madison Ave. Lakewood 44107 (216) 287-0899 Top executive: Staci D. Russell

Life Line Screening

Debra Davido, Licensed Massage Therapist

6150 Oak Tree Blvd., Suite 200 Independence 44131 (800) 897-9177 Top executive: Colin Scully

7003 Pearl Road, Suite 103 Middleburg Heights 44130 (440) 845-8998 Top executive: Debra Davido

LifeWorks of Southwest General 7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-4210 Top executive: Karen Raisch-Siegel

EMH Center for Health & Fitness 1997 Healthway Drive Avon 44011 (440) 988-6801 Top executive: Brad Calabrese

Mandel Jewish Community Center of Cleveland

Ergonomically Correct LLC

26001 S. Woodland Road Beachwood 44122 (216) 831-0700 Top executive: Michael G. Hyman

P.O. Box 30089 Cleveland 44130 (216) 676-6884 Top executive: David C. Pfeil

Michelle Star Yoga and Healing Arts LLC

Essential Elements, A Therapeutic Massage Studio 4055 Engle Road, Suite 401 Middleburg Heights 44130 (440) 826-1100 Top executive: Natalie Rumbaugh

Fieldstone Farm Therapeutic Riding Center 16497 Snyder Road, P.O. Box 23129 Chagrin Falls 44023 (440) 708-0013 Top executive: Lynnette Stuart

7372 Engle Road Middleburg Heights 44130 (216) 789-3765

Michelle’s Therapeutics 2280 Lee Road Cleveland Heights 44118 (216) 321-4247 www.michellestherapeutics. Top executive: Michelle A. Liptak

Nurture U Holistic Wellness Life Coaching & Yoga

FitWorks Fitness Centers 26381 Curtiss Wright Parkway, Suite 104 Richmond Heights 44143 (216) 797-2010 Top executive: Patrick D. Petrecca

Gertrud Hensse, RN, CPHN, HTCP, CCAP 7003 Pearl Road, Suite 102 Middleburg Heights 44130

680 Moore Road Avon Lake 44012 (440) 670-1518 Top executive: Mary Ellen Ott

One to One Fitness Center 2130 Adelbert Road Cleveland 44106 (216) 368-1121 Top executive: Bryn Mota

Pathways To Clarity LLC

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2011 CRAIN’S HEALTH CARE DIRECTORY 320 Kenmore Drive Bay Village 44140 (440) 892-9956 Top Executive: Susan Barack

Prescription Fitness 27101 Knickerbocker Road Bay Village 44140 (440) 808-8870 Top executive: Joe Butler

Reflexions Reflexology Center LLC 32945 Detroit Road Avon 44011 (216) 299-1881 Top executive: John Heidenreich

The Silent Mind


*Great rates & most current terms are available, subject to credit approval & other program terms

Always Best Care Senior Services 951 Main St. Grafton 44044 (440) 791-7177 www.alwaysbestcaregreater Top executive: Jim Bechtold

Amedisys Home Health Care 5830A Heisley Road Mentor 44060 (440) 358-9200 Top executive: Corrine Tanski

9076 Church St. Twinsburg 44087 (330) 425-7204 Top executives: Timothy R. Loomis, Eric Snyder, Mary Jane Soldat

Benjamin Rose Institute

The Studio Cleveland

CaringTree Senior Care

1395 W. 10th St., Suite 120 Cleveland 44113 (216) 621-7085 Top executive: Sarah Cheiky

Summit Acupuncture 3237 State Road Cuyahoga Falls 44223 (330) 929-4334 Top executive: Kirsten Van Nostran

Tai Chi Institute USA 8440 E. Washington St., Suite 106 Chagrin Falls 44023 (330) 564-7558 Top executive: Edward Niam

Time For Change 18914 Fairville Ave. Cleveland 44135-3922 (216) 210-5504 Top executive: Jerome E. Masek

Vision Yoga and Wellness 1861 W. 25th St. Cleveland 44113 (216) 348-1111

Weight Management Partners Inc. 5192 Chillicothe Road, Suite 104 South Russell 44022 (440) 338-6009 Top executives: Dr. Barbara E. Berkeley, Darlene A. Paluf

Wellness Council of Northeast Ohio 433 S. State St. Painesville 44077 (440) 354-8057 council Top executive: Stephen A. Musgrave

Wellness Evolution 23250 Chagrin Blvd., Suite 150 Beachwood 44122 (440) 995-0303 Top executive: Gloria B. Treister

Wellness with Angela 23460 Clifford Drive North Olmsted 44070 (440) 734-8940 Top executive: Angela Minelli



Cleveland 44135 (216) 941-9990 Top executives: Dr. June Pearce, Norma Robinette

11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000 Top executive: Richard Browdie 1128 W. Pleasant Valley Road, Suite 168 Cleveland 44134 (440) 386-4660 Top executive: Joe Orlando

Children’s Home Care Group One Perkins Square Akron 44308 (330) 543-5000 Top executive: Lisa Aurilio

Cleveland Clinic at Home 6801 Brecksville Road, Suite 10 Independence 44131 (216) 444-4663 home_care Top executive: Dr. Steven Landers

Comfort Keepers of Ashtabula 7757 Auburn Road, Suite 20 Concord Twp. 44077 (866) 942-1960 Top executive: Bonnie L. Warren

Comfort Keepers of Elyria 38640 Butternut Ridge Road Elyria 44035 (440) 458-4440 Top executive: Bonnie L. Warren

Comfort Keepers — Lake/Geauga Counties 7757 Auburn Road, Suite 20 Concord Township 44077 (866) 942-1960 Top executive: Bonnie L. Warren

CSI Infusion & Network Services

SEPTEMBER 19 - 25, 2011

Oakwood Village 44146 (440) 439-7976 Top executive: Aaron Handler

EMH Home Care Agency 90 E. Broad St. Elyria 44035 (440) 329-7519 Top executive: Mary Jo Dziak

Hanson Services In-Home Assisted Living Providers 17017 Madison Ave. Cleveland 44107 (216) 226-5425 Top executive: Mary Ann Hanson

Home Health Services of Southwest General 17951 Jefferson Park Road Middleburg Heights 44130 (440) 816-6850 Top executive: Thomas A. Selden

Home Helpers — Direct Link 4805 W. Pleasant Valley Road, Suite 3 Parma 44129 (440) 345-5522 Top executive: Grett E. Yenny

Home Instead Senior Care One Park Centre, Suite 15 Wadsworth 44281 (330) 334-4664 Top executive: Pam Myers

Home Instead Senior Care 7650 First Place, Building B, Suite H Oakwood Village 44146 (440) 914-1400 Top executives: Scott D. Radcliff, Jeannie Radcliff

Homewatch CareGivers 150 Springside Drive Akron 44333 (330) 668-1500 cleveland-akron Top executive: Paul Bonacuse

Infinity Home Health Services 868 Corporate Way Westlake 44145 (440) 614-0145 Top executives: Norma Alexis Goodman, Matt Volansky

JFSA Care at Home 3659 S. Green Road, Suite 316 Beachwood 44122 (216) 378-8660 Top executive: Jordan Rothkopf

Judson Home Care

6955 Treeline Drive Brecksville 44141 (888) 873-8999 Top executive: Edward J. Rivalsky

2181 Ambleside Drive Cleveland 44106 (216) 791-7057 Top executive: Cynthia H. Dunn

Diabetic Care Services & Pharmacy

Kendal Northern Ohio dba Senior Independence

34099 Melinz Parkway, Unit F1 Eastlake 44095 (440) 954-7709 Top executive: Marc D. Wolf

Diabetic Express 34099 Melinz Parkway, Unit F Eastlake 44095 (440) 954-7722 Top executive: Marc D. Wolf

Agape Home Health Care Inc.

Discount Drug Mart Inc.

540 E. 105th St., Suite 305-B Cleveland 44108 (216) 268-2401 Top executive: Rayleen Wheadon

211 Commerce Drive Medina 44256 (330) 725-2340 Top executive: Parviz Boodjeh

Age Line

Embassy Healthcare

4350 Rocky River Drive

24579 Broadway Ave.

600 Kendal Drive Oberlin 44074 (440) 775-9809 Top executive: Barbara W. Thomas

Lake Health Home Care Services 7590 Auburn Road Concord 44077 (440) 639-0900 Top executive: William Kahl

Maxim Healthcare Services Inc. 1991 Crocker Road, Suite 405 Westlake 44145 (440) 617-9559 Top executive: Ryan P. Brown continued on NEXT PAGE ➤



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SEPTEMBER 19 - 25, 2011

Menorah Park Home Health Services 27100 Cedar Road Beachwood 44122 (216) 595-7333 Top executive: Steven Raichilson

Mercy Home Health Services 3700 Kolbe Road Lorain 44053 (440) 960-4000 Top executive: Edwin Oley

Mobile Meals Inc. 1063 S. Broadway St. Akron 44311 (800) 852-6325 Top executive: Kathleen D. Downing

Montefiore Homecare One David Myers Parkway Beachwood 44122 (216) 910-2471 Top executive: Lauren B. Rock

www.totalrehabilitationspecialists .com Top executive: Ray Bilecky Top executive: Constance HillJohnson

University Hospitals Home Care Services

Visiting Nurse Association of Ohio

4901 Galaxy Parkway Warrensville Heights 44128 (216) 844-4663 Top executive: Keith Maitland

2500 E. 22nd St. Cleveland 44115 (216) 931-1300 Top executive: Claire M. Zangerle

Visiting Angels

Visiting Nurse Service and Affiliates

7139 Hopkins Road, Suite 3 Mentor 44060 (440) 974-0869 Top executive: Wayne M. Brodnan

No. 1 Home Care Place Akron 44320 (800) 362-0031

Visiting Angels Senior Homecare at the Fairhill Partners

Visiting Nurse Service Personal Care Services

12200 Fairhill Road Cleveland 44120 (216) 231-6400

528 Rothrock Road, Suite 126 Copley 44321 (800) 362-0031



Hospice and Palliative Care of Visiting Nurse Service

26250 Euclid Ave., Suite 901 Euclid 44132 (216) 289-5300 Top executive: Lolita Marshall

3358 Ridgewood Road Akron 44333 (800) 335-1455


17876 St. Clair Ave. Cleveland 44110 (800) 707-8922 Top executive: William E. Finn

Crossroads Hospice 9775 Rockside Road, Suite 270 Valley View 44125 (216) 654-9300 Top executive: Stacie Beck

Holy Family Hospice 6707 State Road Parma 44134 (440) 888-7722 Top executive: Kristin Graham

Hospice of the Western Reserve

Hospice Services of Southwest General 18659 Drake Road Strongsville 44136 (440) 816-5000 Top executive: Thomas A. Selden continued on PAGE H-4

Ohio Care Response Home Health Agency Corp. 3437 Whipple Ave. N.W. Canton 44718 (330) 491-1650 Top executive: Frank GonzalezAbreu

Personal Touch Home Care 4500 Rockside Road, Suite 460 Independence 44131 (216) 986-0885 Top executive: Charlene L. Szunyog

Priority Home Health Care Inc. 14119 Lorain Ave. Cleveland 44111 (216) 251-4300 Top executive: Gary L. Burgund

Providence Home Health Care 230 Alpha Park Highland Heights 44143 (440) 442-1115 Top executive: Paul O’Connor

Robinson Visiting Nurse and Hospice 6693 N. Chestnut St. Ravenna 44266 (330) 297-8899 Top executive: Stephen Colecchi

Anthem Blue Cross and Blue Shield. Plans with 100% preventive care for your employees.

Shepherd of the Valley Home Health Care 5525 Silica Road Austintown 44515 (330) 530-4041 Top executive: Kristine Siciliano

Spectrum Home Health Care

Offering your employees a plan with 100% preventive care coverage means

3100 E. 45th St., Suite 220 Cleveland 44127 (216) 206-4916 Top executives: Dr. Rakesh Ranjan, Donna L Dixon

they can give 100% too. From annual checkups to flu shots and other preventive care services like well-child visits and immunizations. All at no extra cost to your employees. So they stay healthy. And your business does too.

St. Augustine Home Health Care 7801 Detroit Ave. Cleveland 44102 (216) 939-7628 Top executive: Andrew Koha

Learn more about what Anthem Blue Cross and Blue Shield has to offer at

Summa Wadsworth-Rittman Hospital Home Care 195 Wadsworth Road Wadsworth 44281 (330) 334-2785 Top executive: Thomas A. DeBord

Total Rehabilitation Specialists Inc. 10143 Royalton Road, Suite J North Royalton 44133 (440) 877-1100

Life and Disability products underwritten by Anthem Life Insurance Company. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWi), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation (Compcare), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. OH_CrainsCleve_091911





11:01 AM

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New Life Hospice

Akron General Health System

5255 N. Abbe Road Elyria 44035 (440) 934-1458 Top executive: Edwin Oley

400 Wabash Ave. Akron 44307 (330) 344-6000 Top executive: Vincent J. McCorkle

Vinney Hospice and Palliative Care of Montefiore

Akron General Medical Center

One David Myers Parkway Beachwood 44122 (216) 910-2650 Top executive: Lauren B. Rock

Visiting Nurse Association of Ohio Hospice nd

2500 E. 22 St. Cleveland 44115 (216) 931-1300 Top executive: Claire M. Zangerle

400 Wabash Ave. Akron 44307 (330) 344-6000 Top executive: Alan J. Papa

Ashtabula County Medical Center 2420 Lake Ave. Ashtabula 44004 (440) 997-2262 Top executive: Michael J. Habowski

Aultman Health Foundation


2600 Sixth St. S.W. Canton 44710 (330) 452-9911 Top executive: Edward J. Roth III

Affinity Medical Center

Aultman Hospital

875 Eighth St. N.E. Massillon 44646 (330) 832-8761 Top executive: Ron Bierman

2600 Sixth St. S.W. Canton 44710 (330) 452-9911 Top executive: Edward J. Roth III

Akron Children’s Hospital

Behavioral Health Services at St. Vincent Charity Medical Center

One Perkins Square Akron 44308 (330) 543-1000 Top executive: William H. Considine

Akron General Edwin Shaw Rehabilitation Institute 330 Broadway St. East Cuyahoga Falls 44221 (330) 436-0910 Top executive: Kim Strubel

2351 E. 22nd St. Cleveland 44115 (216) 861-6200 Top executive: Dr. David F. Perse

Cleveland Clinic 9500 Euclid Ave. Cleveland 44195 (216) 444-2200

GBS. Global Resources. Local Team. With GBS, you’ll always have a Teammate who is Thinking


Top executive: Dr. Delos M. “Toby” Cosgrove

Cleveland Clinic Children’s Hospital 9500 Euclid Ave. Cleveland 44195 (216) 444-5437 Top executive: Dr. Ricardo Rodriguez

Cleveland Clinic Children’s Hospital for Rehabilitation, Shaker Campus 2801 Martin Luther King Jr. Drive Cleveland 44104 (216) 448-6400 Top executive: Dr. Michael McHugh

Cleveland Clinic Regional Hospitals 25875 Science Park Drive Beachwood 44122 (216) 445-2740 Top executive: Dr. David Bronson

Cleveland Cord Blood Center 25001 Emery Road, Suite 150 Cleveland 44128 (866) 922-3668 Top executive: Dr. Phil Paul

EMH Elyria Medical Center 630 E. River St. Elyria 44035 (440) 329-7500 Top executive: Donald Sheldon, MD

Euclid Hospital 18901 Lake Shore Blvd. Euclid 44119 (216) 531-9000 Top executive: Joanne Zeroske

Fairview Hospital 18101 Lorain Ave. Cleveland 44111 (216) 476-7000 Top executive: Janice Murphy

Firelands Regional Medical Center 1111 Hayes Ave. Sandusky 44870 (419) 557-7400 Top executive: Charles A. Stark

Hillcrest Hospital 6780 Mayfield Road Mayfield Heights 44124 (440) 312-4500 Top executive: Jeffrey A. Leimgruber

Lake Health We offer expertise and guidance in all areas of: • Health & Welfare • Healthcare Reform Planning • Human Resources Services • Healthcare Analytics • Executive Benefits • Voluntary Benefits

7590 Auburn Road Concord Township 44077 (440) 375-8100 Top executive: Cynthia Moore-Hardy

Lakewood Hospital 14519 Detroit Ave. Lakewood 44107 (216) 521-4200 Top executive: Robert Weil, MD

Lifebanc 4775 Richmond Road Cleveland 44128-5919 (216) 752-5433 Top executive: Gordon Bowen

Lodi Community Hospital Formerly

Cleveland Office 1100 Superior Ave. East, Suite 1700 Cleveland, OH 44114 Main: 216.623.2600

Top executive: Brian Donley, MD

Marymount Hospital 12300 McCracken Road Garfield Heights 44125 (216) 581-0500 Top executive: David J. Kilarski

Medina Hospital 1000 E. Washington St. Medina 44256 (330) 725-1000 Top executive: Thomas Tulisiak, MD

Mercy 3700 Kolbe Road Lorain 44053 (440) 960-4000 Top executive: Edwin Oley

Mercy Allen Hospital 200 W. Lorain St. Oberlin 44070 (440) 775-1211 Top executive: Susan Bowers

Mercy Medical Center 1320 Mercy Drive N.W. Canton 44708 (330) 489-1000 Top executive: Thomas E. Cecconi

MetroHealth Medical Center 2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 Top executive: Mark J. Moran

MetroHealth System Top executive: Thomas J. Strauss

Summa Barberton Hospital 155 Fifth St. N.E. Barberton 44203 (330) 615-3000 Top executive: Thomas A. DeBord

Summa Health System 525 E. Market St. Akron 44309 (330) 375-3000 Top executive: Thomas J. Strauss

Summa WadsworthRittman Hospital 195 Wadsworth Road Wadsworth 44281 (330) 331-1000 Top executive: Thomas A. DeBord

Summa Western Reserve Hospital 1900 23rd St. Cuyahoga Falls 44223 (330) 971-7000 Top executive: Robert A. Kent, Jr., D.O.

TriPoint Medical Center 7590 Auburn Road Concord Township 44077 (440) 375-8100 Top executive: Cynthia Moore-Hardy

UH Rainbow Babies & Children’s Hospital

2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 Top executive: Mark J. Moran

11100 Euclid Ave. Cleveland 44106 (866) 844-2273 Top executive: Michael Farrell

Parma Community General Hospital

University Hospitals

7007 Powers Blvd. Parma 44129 (440) 743-3000 Top executive: Terrence G. Deis

Robinson Memorial Hospital

11100 Euclid Ave. Cleveland 44106 (866) 844-2273 Top executive: Thomas F. Zenty III

University Hospitals Ahuja Medical Center

6847 N. Chestnut St. Ravenna 44266 (330) 297-0811 Top executive: Stephen Colecchi

3999 Richmond Road Beachwood 44122 (216) 844-2273 Top executive: James J. Benedict Jr.

Sisters of Charity Health System

University Hospitals Bedford Medical Center

2475 E. 22nd St. Cleveland 44115 (216) 696-5560 Top executive: Sr. Judith Ann Karam

South Pointe Hospital 20000 Harvard Road Warrensville Heights 44122 (216) 491-6000

Southwest General Health Center 18697 Bagley Road Middleburg Heights 44130 (440) 816-8000 Top executive: Thomas A. Selden

St. John Medical Center 29000 Center Ridge Road Westlake 44145 (440) 835-8000 Top executive: Cliff J. Coker

St. Vincent Charity Medical Center

225 Elyria St. Lodi 44254 (330) 948-1222 Top executive: Thomas Whelan

2351 E. 22nd St. Cleveland 44115 (216) 861-6200 Top executive: Dr. David F. Perse

Lutheran Hospital

Summa Akron City Hospital and Summa St. Thomas Hospital

1730 W. 25th St. Cleveland 44113 (216) 696-4300

SEPTEMBER 19 - 25, 2011

525 E. Market St. Akron 44309 (330) 375-3000

44 Blaine Ave. Bedford 44146 (440) 735-3900 Top executive: Laurie Delgado

University Hospitals Case Medical Center 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 Top executive: Dr. Fred C. Rothstein

University Hospitals Conneaut Medical Center 158 W. Main Road Conneaut 44030 (440) 593-1131 Top executive: Robert G. David

University Hospitals Geauga Medical Center 13207 Ravenna Road Chardon 44024 (440) 285-6000 Top executive: M. Steven Jones

University Hospitals Geneva Medical Center 870 W. Main St. Geneva 44041 (440) 466-1141 continued on NEXT PAGE ➤



11:01 AM

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SEPTEMBER 19 - 25, 2011 Top executive: Robert G. David

University Hospitals MacDonald Women’s Hospital 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 Top executive: Michael Farrell

University Hospitals Richmond Medical Center 27100 Chardon Road Richmond Heights 44143 (440) 585-6500 Top executive: Laurie Delgado

Veterans Affairs — Louis Stokes Cleveland VAMC 10701 East Blvd. Cleveland 44106 (216) 791-3800 Top executive: Susan M. Fuehrer

West Medical Center 36000 Euclid Ave. Willoughby 44094 (440) 953-9600 Top executive: Cynthia Moore-Hardy

INSURANCE UNDERWRITERS Aetna 4059 Kinross Lakes Parkway Richfield 44286 (800) 694-3258 Top executive: Jay Timm

CIGNA HealthCare 3 Summit Park Drive, Suite 250 Independence 44131

(216) 642-1700 Top executive: Vincent J. Sobocinski

Kaiser Permanente of Ohio 1001 Lakeside Ave., Suite 1200 Cleveland 44114 (800) 524-7371 Top executive: Patricia D. Kennedy-Scott 2060 E. Ninth St. Cleveland 44115 (216) 687-7000 Top executive: Richard A. Chiricosta

SummaCare Inc. 10 N. Main St. Akron 44308 (330) 996-8410 Top executive: Martin P. Hauser

UnitedHealthcare of Northern Ohio Inc. 1001 Lakeside Ave., Suite 1000 Cleveland 44114 (800) 468-5001 Top executive: Patricia Horvath

LABORATORIES Cleveland Clinic Laboratories 9500 Euclid Ave. Cleveland 44195 (800) 628-6816 Top executive: Dr. Matthew McManus

Cleveland Skin Pathology Laboratory Inc. 3737 Park East Drive, Suite 202

Beachwood 44122 (216) 464-7770 Top executive: Dr. Jonathan Bass

Poland 44514 (800) 837-3888 Top executive: William A. DeToro

Fertility Solutions

Best Solutions Medical Supplies & Equipment

11811 Shaker Blvd., Suite 330 Cleveland 44120 (216) 491-0030 Top executive: Dr. Susan A. Rothmann

Medical Mutual of Ohio


Moskey Dental Laboratories 2111 E. 36th St. Cleveland 44115 (216) 881-2800

University Hospitals Case Medical Center’s Center for Human Genetics Laboratory 10524 Euclid Ave., sixth floor Cleveland 44106 (216) 844-2273 Top executive: Dr. Fred Rothstein

MEDICAL EQUIPMENT AND IMAGING AdvaCare Systems Inc. 1789 E. 45th St. Cleveland 44103 (877) 884-5331 Top executive: Karen Moran

Alpha Imaging Inc. 4455 Glenbrook Road Willoughby 44094 (440) 953-3800 Top executive: Michael A. Perrico

Anatomical Concepts Inc. 1399 E. Western Reserve Road

352 Chesapeake Cove Painesville 44077 (440) 744-0177 www.bestsolutionsmedicalsupplies .com Top executive: Greg Smolik

Buckeye Medical Supply 1495 Warrensville Center Road South Euclid 44121 (216) 291-4000 Top executive: Mary E. Barta

Codonics Inc. 17991 Englewood Drive Middleburg Heights 44130 (440) 243-1198 Top executive: Peter Botten

Convenient Medical Supplies P.O. Box 40550 Bay Village 44140 (800) 223-7068 Top executive: Leslie Cooper

Edgepark Medical Supplies 1810 Summit Commerce Park Twinsburg 44087 (330) 963-6996 Top executive: Michael B. Petras Jr.

Family Home Care 8001 Sweet Valley Drive Valley View 44125 (216) 520-3700 Top executives: Bryan S. Wollschleger, Bryan Hille


G.R.E. Orthotics and Prosthetics 13376 Ravenna Road Chardon 44024 (440) 285-5785 Top executive: Jonathan Naft

Gill Podiatry Supply & Equipment Co. 22400 Ascoa Court Strongsville 44149 (800) 321-1348 Top executive: Ric Boggs

Health & Home Solutions 29017 Euclid Ave. Wickliffe 44092 (888) 689-5488 Top executive: Greg Smolik

Health Aid of Ohio 5230 Hauserman Road Cleveland 44130 (216) 252-3900 Top executive: Carol Gilligan

IBA Molecular 7650 First Place Oakwood Village 44146 (440) 439-5356 Top executive: Lynn Chwojdak

Imalux 11000 Cedar Ave., Suite 250 Cleveland 44106 (216) 502-0755 Top executive: Bill R. Sanford

Integrated Medical Inc. 15627 NEO Parkway Cleveland 44128 continued on PAGE H-6



FOR OFFICE VISITS AND ON-SITE GENERIC MEDICATIONS UP TO 10% REDUCTION IN RATES MARKET-BEATING RENEWAL RATES NETWORK OF FREE GYM MEMBERSHIPS ONSITE HEALTH COACHES ERC Health is excited to announce a NEW PROGRAM to help you save on your health insurance rates - ERC Health Select! Register for an upcoming forum in your area at or 866/220-5682. September 20th LaCentre Conference Center, Westlake

September 27th Embassy Suites, Independence

September 28th ERC Workplace Center, 0D\ÀHOG9LOODJH

nderwritten by Anthem Blue Cross and Blue Shield




1:04 PM

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(216) 332-1550 Top executive: Jeffrey Gamad

Kapp Surgical Instruments Inc. 4919 Warrensville Center Road Cleveland 44128 (216) 587-4400 Top executive: Albert N. Santilli

Lake Health Diagnostics 7590 Auburn Road Concord Township 44077 (440) 375-8100

Leimkuehler Inc. 4625 Detroit Ave. Cleveland 44102 (216) 651-7788 Top executive: Robert V. Leimkuehler

Lupica Medical Systems 12955 York Delta Drive, Suite M North Royalton 44133 (440) 582-7600 Top executive: Sam Lupica

Magnetic Resonance Technologies Inc. 4261 Hamann Parkway Willoughby 44094 (440) 942-2922 Top executive: Michael A. Profeta

Medical Service Co. 24000 Broadway Ave. Cleveland 44146 (440) 232-3000 Top executive: Joel D. Marx

OrthoHelix Surgical Designs Inc. 1065 Medina Road, Suite 500 Medina 44256 (866) 904-3549 Top executives: Dennis Stripe, Derek Lewis, Cameron Rubino Kristin Wolff

(440) 354-2600 Top executive: Walter M. Rosebrough Jr.

Cleveland 44124 (216) 831-2255 Top executive: Debra Rex

TLC Home Medical Supplies

Bellefaire JCB

8250 Tyler Blvd., Suite E Mentor 44060 (866) 688-8462 Top executive: Tina Austin

22001 Fairmount Blvd. Shaker Heights 44118 (216) 932-2800 Top executive: Adam G. Jacobs

Total Voice Technologies

Bridgeway Inc.

57 Alpha Drive Highland Heights 44143 (888) 831-0088 Top executive: Christopher Kikel

8301 Detroit Ave. Cleveland 44102 (216) 281-2660 Top executive: David J. Lundeen

US Endoscopy

Catherine Scanlon Ph.D.

5976 Heisley Road Mentor 44060 (440) 639-4494 Top executive: Gulam Khan

35 River St. Chagrin Falls 44022 (440) 247-6622 Top executive: Dr. Catherine Scanlon

Visiting Nurse Service Equipment & Supplies 160 Opportunity Parkway, Suite 101 Akron 44307 (800) 314-7000

MENTAL HEALTH SERVICES Affiliates In Behavioral Health LLC 6133 Rockside Road, Suite 207 Independence 44131 (216) 520-5969 Top executive: Nicholas Palumbo

Akron General Medical Center, Dept. of Psychiatry & Behavioral Sciences 400 Wabash Ave. Akron 44307 (330) 344-6000 Top executive: Dr. Jeffrey Moore

Polar Products Inc.

Applewood Centers Inc.

3380 Cavalier Trail Stow 44224 (800) 763-8423 Top executive: William Graessle

2525 E. 22nd St. Cleveland 44115 (216) 696-5800 Top executive: Melanie K. Falls

Robinson Imaging Center

Ascentia: Pathway to Community Living

401 Devon Place Kent 44240 (330) 677-3434 Top executives: Mike Walker, Stephen Colecchi

24075 Commerce Park Road Beachwood 44122 (216) 292-3999 Top executive: Debbie Chickering

Simbionix USA Corp.

Beachwood Counseling Center

7100 Euclid Ave., Suite 180 Cleveland 44103 (216) 229-2040 Top executive: Gary Zamler

23875 Commerce Park, Suite 130 Beachwood 44072 (216) 556-5045 Top executives: Dr. Katherine Jackson, Marianne Jeswald, Rose Marie Fantelli

Steris Corp. 5960 Heisley Road Mentor 44060


Beech Brook 3737 Lander Road

Catholic Charities Health and Human Services 7911 Detroit Ave. Cleveland 44102 (216) 334-2900 Top executive: Patrick Gareau

Charak Center for Health and Wellness 12300 McCracken Road, Suite 137 Garfield Heights 44125 (216) 587-6727 Top executive: Dr. Rakesh Ranjan

Charak Clinical Research 12395 McCracken Road, Suite E Garfield Heights 44125 (216) 662-8696 Top executives: Dr. Rakesh Ranjan, Martin Manuel

Child Guidance & Family Solutions 312 Locust St. Akron 44302-1878 (330) 762-0591 Top executive: Elaine M. Harlin

Cleveland Center for Conscious Living 6611 Rockside Road, Suite 215 Independence 44131 (216) 462-0538 Top executive: Douglas J. Moore

Cleveland Christian Home Inc. 11401 Lorain Ave. Cleveland 44111 (216) 416-4277 Top executive: David J. Lundeen

Coleman Professional Services 5982 Rhodes Road Kent 44240 (330) 673-1347 Top executive: Nelson W. Burns

Community Counseling Center of Ashtabula County 2801 “C” Court Ashtabula 44004 (440) 998-4210 Top executive: Kathy L. Regal

Crossroads 8445 Munson Road Mentor 44060 (440) 255-1700 Top executive: Michael Matoney

Domestic Violence & Child Advocacy Center P.O. Box 5466 Cleveland 44101 (216) 229-8800 Top executive: Linda Johanek

Eldercare Services Institute of Benjamin Rose

SEPTEMBER 19 - 25, 2011

11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000 Top executive: Richard Browdie

Far West Center 29133 Health Campus Drive Westlake 44145 (440) 835-6212 Top executive: Helen M. Dylag

Hopewell P.O. Box 193 Mesopotamia 44439 (440) 693-4074 Top executive: Richard R. Karges

Humanistic Counseling Center P.O. Box 24242 Cleveland 44124 (216) 839-2273 www.humanisticcounselingcenter .com Top executive: Roxanne Miller

Impact Solutions 23240 Chagrin Blvd., Suite 500 Beachwood 44122 (216) 292-6007 Top executive: Dr. Joel R. Gecht

Jane Miller 7 N. Main St., Suite 121 Oberlin 44074 (800) 457-0345

Jane Pernotto Ehrman, M.Ed., CHES Cleveland Clinic, Lyndhurst Campus, 1950 Richmond Road Lyndhurst 44124 (440) 213-1872

Kathy Whan-Marko, Ph.D., Counseling Psychologist 38083 W. Spaulding St., Suite 203 Willoughby 44094 (440) 918-1540 Top executive: Dr. Kathy WhanMarko

Mental Health Services for Homeless Persons Inc. 1744 Payne Ave. Cleveland 44114 (216) 623-6555 Top executive: Susan Neth

MetroHealth Psychiatry 2500 MetroHealth Drive Cleveland 44109 (216) 778-4428 Top executive: Dr. Ewald Horwath

NAMI Greater Cleveland 2012 W. 25th St., Suite 600 Cleveland 44113 (216) 875-7776 Top executive: Michael Baskin

Oakview Behavioral Health Center 18697 Bagley Road Middleburg Heights 44130 (440) 816-8200 Top executive: Thomas A. Selden

Pastoral Counseling Services 35040 Chardon Road, Suite 202 Willoughby Hills 44094 (440) 946-2384 Top executive: Carol Ann Killoran

Psychological & Behavioral Consultants Inc. 24800 Highpoint Road Beachwood 44122 (216) 831-6611 Top executive: Donald K. Sykes

Raven Counseling Services 3644 Norwood Road Shaker Heights 44122 (216) 921-1005

Top executive: Karen Raven

Recovery Resources — Mental Health Services 3950 Chester Ave. Cleveland 44114 (216) 431-4131 Top executive: Debora A. Rodriguez

Spectrum Psychological Associates Inc. 6700 Beta Drive, Suite 301 Mayfield Village 44143 (440) 446-9696 Top executive: Anna GrossmanMcKee

UH Case Medical Center Department of Psychiatry 10524 Euclid Ave. Cleveland 44106 (866) 844-2273 Top executive: Dr. Robert Ronis

The Village Network P.O. Box 518 Smithville 44677 (330) 202-3802 Top executive: James T. Miller

OCCUPATIONAL HEALTH AND OCCUPATIONAL THERAPY Healthcare for Business 50 Normandy Drive, Suite 5 Painesville 44077 (440) 354-4747 Top executive: Paul Hanahan

Lake Health Occupational Health Services 7590 Auburn Road Concord 44077 (440) 354-1990 Top executive: Rick Kondas

MedExam Inc. 24461 Detroit Road, Suite 350 Westlake 44145 (440) 871-1600 Top executive: Bryan E. Schmidt

MEDSource One 8555 Sweet Valley Drive Valley View 44125 (216) 328-2240 Top executive: Dr. Scott E. Singer

Menorah Park Occupational Therapy 27100 Cedar Road Beachwood 44122 (216) 450-5566 Top executive: Steven Raichilson

Mercy Rehabilitation Center 3700 Kolbe Road Lorain 44053 (440) 960-3400 Top executive: Edwin Oley

Project T.E.A.C.H. Inc. P.O. Box 21803 Cleveland 44121 (216) 382-5875 Top executive: Frances Burrows

Rockynol Rehabilitation Center 1150 W. Market St. Akron 44313 (330) 867-2150 Top executive: Leslie Belfance

Summa Center for Corporate Health 195 Wadsworth Road Wadsworth 44281 (330) 331-1510 continued on NEXT PAGE ➤



1:04 PM

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SEPTEMBER 19 - 25, 2011

United Cerebral Palsy of Greater Cleveland 10011 Euclid Ave. Cleveland 44106 (216) 791-8363 Top executive: Patricia S. Otter

Working Partners — Robinson Health Affiliates Inc. 6847 N. Chestnut St. Ravenna 44266 (330) 297-2876 Top executives: Barb Miller, Stephen Colecchi

Workplace Health Inc. Strongsville 44136 (440) 463-6921 Top executive: Shanna Dunbar

OUTPATIENT SERVICES Achievement Centers for Children 4255 Northfield Road Highland Hills 44128 (216) 292-9700 Top executive: Patricia Nobili

Advantage Diagnostics 3733 Park East Drive, Suite 100 Beachwood 44122 (216) 292-9998 Top executive: Doreene Zelch

AIDS Taskforce of Greater Cleveland 3210 Euclid Ave. Cleveland 44115 (216) 621-0766

Top executive: Tracy Jones

Akron General Medical Center Outpatient Services 400 Wabash Ave. Akron 44307 (330) 344-6000 Top executive: Dr. Tim Stover

Care Alliance Health Center 1530 St. Clair Ave. Cleveland 44114 (216) 781-6724 Top executive: Francis AframGyening

Center for Integrated Therapies 11002 Detroit Ave. Cleveland 44102 (216) 227-8668 Top executive: Dr. Harry D. Simmons

Cleveland Clinic Division of Regional Medical Practice 9500 Euclid Ave. Cleveland 44195 (216) 444-2200 family_health_centers/default.aspx Top executive: Dr. Cynthia Deyling

Cleveland Hearing & Speech Center 11635 Euclid Ave. Cleveland 44106 (216) 231-8787 Top Executive: Dr. Bernard P. Henri

DDC Clinic for Special Needs Children 14567 Madison Road Middlefield 44062 (440) 632-1668 Top executive: Dr. Heng Wang

Drs. Hill & Thomas Co. 25001 Emery Road Cleveland 44128 (216) 831-9786 Top executive: John Gilliland

EMH Avon Emergency Care Center 1997 Healthway Drive Avon 44011 (440) 988-6660 Top executive: Kim Williams

The Free Medical Clinic of Greater Cleveland 12201 Euclid Ave. Cleveland 44106 (216) 721-4010 Top executive: Danny R. Williams

The Gathering Place 23300 Commerce Park Beachwood 44122 (216) 595-9546 Top executive: Eileen Saffran

Highland Speech Services Inc. 415 Lowell Drive Highland Heights 44143 (440) 539-1152 Top executive: Cindy Satterfield

Lake Health Mentor Campus 9485 Mentor Ave. Mentor 44060 (440) 974-6800 Top executive: Janie Racer

Lake Health Urgent Care Centers 7590 Auburn Road



Concord Township 44077 (440) 375-8100 Top executive: Rick Kondas

Moreland Hills 44022 (440) 893-9949 Top executive: Dr. Floro Miraldi

The Leukemia & Lymphoma Society, Northern Ohio Chapter

OpenSided MRI of Cleveland

23297 Commerce Park Road Beachwood 44122 (216) 910-1200 Top executive: Amy Pausche

Medworks 19910 Malvern Road Shaker Heights 44122 (216) 231-5350 Top executive: Carrie Clark

MetroHealth Center for Community Health 6835 Broadway Ave. Cleveland 44105 (216) 957-1700 Top executive: Dr. E. Harry Walker

MetroHealth Outpatient Surgery Center 4330 W. 150th St. Cleveland 44135 (216) 251-6990 Top executive: Dr. Brendon Patterson

Montefiore Outpatient Rehabilitation Therapy One David Myers Parkway Beachwood 44122 (216) 360-9080 Top executive: Lauren B. Rock

Neo Pet LLC

30400 Detroit Road Westlake 44145 (440) 808-6736

Options Naturopathic Clinic 2460 Fairmount Blvd., Suite 219 Cleveland Heights 44106 (216) 707-9137 Top executive: Erin Holston Singh

Peter B. Lewis Aquatic & Therapy Center 27300 Cedar Road Beachwood 44122 (216) 595-7345 Top executive: Steven Raichilson

South Pointe Wound Healing Center 4180 Warrensville Road Warrensville Heights 44122 (216) 491-7111 Top executive: David R. Jablonski

Southwest General Outpatient Centers 18697 Bagley Road Middleburg Heights 44130 (440) 816-5050 Top executive: Thomas A. Selden

Summa Wadsworth-Rittman Hospital Clinical Specialties 195 Wadsworth Road Wadsworth 44281 (330) 331-1520

34555 Chagrin Blvd., Suite 200

continued on PAGE H-8




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1:05 PM

Page 1


Top Executive: Thomas A. DeBord

University Hospitals Outpatient Health Centers 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 Top executive: Richard A. Hanson

University Hospitals Zeeba Surgery Center 29017 Cedar Road Lyndhurst 44124 (866) 844-2273 Top executive: Richard A. Hanson

University Suburban Health Center 1611 S. Green Road South Euclid 44121 (216) 382-9492 Top executive: Charles R. Abbey

PHARMACY SERVICES Advanced Infusion Services 160 Opportunity Parkway, Suite 102 Akron 44307 (888) 646-3873

Cleveland Clinic Home Infusion Pharmacy 6801 Brecksville Road, Suite 10 Independence 44131 (216) 444-4663 /services/home_infusion_pharmacy .aspx Top executive: Donald Carroll

LifeShare Community Blood Services 105 Cleveland St. Elyria 44035 (440) 322-5700 Top executive: Richard L. Cluck

Southwest Community Pharmacy 18697 Bagley Road Middleburg Heights 44130 (440) 816-8410 Top executive: Thomas A. Selden

PHYSICAL THERAPY Advanced Rehabilitation & Health Specialists 4707 Mill St. Mantua 44255 (330) 274-2747


Top executives: Dr. Edie Benner, Juli Robine

AGM Physical Therapy 6000 Heisley Road Mentor 44060 (440) 357-6677 Top executive: Greg Morris

Akron General Sports & Physical Therapy 4125 Medina Road Akron 44333 (330) 665-8200 Top executive: Todd Dawson

Alternative HealthCare Solutions 36200 Euclid Ave., Suite 5 Willoughby 44094 (440) 918-0836 Top executive: Thomas K. Ockler

Jaworski Physical Therapy Inc. 137 Winckles St. Elyria 44035 (440) 366-5993 Top executive: Michael Jaworski

Lake Health Physical Therapy 7590 Auburn Road Concord 44077 (440) 375-8100 Top executive: Lisa Rubin Falkenberg

Layton Physical Therapy 50 Normandy Drive Painesville 44077 (440) 639-8800 Top executive: Loretta Layton

Menorah Park’s Marcus Rehabilitation Center

Beachwood 44122 (216) 896-0824 Top executive: Deborah Wieder Singer

PT Center for Sports Medicine and Family Physical Therapy 2660 W. Market St., Suite 300 Akron 44333 (330) 869-2635 Top executive: Kevin L. Outwater

PT Plus LLC 34351 Chardon Road, Unit E Willoughby Hills 44094 (440) 833-0557 Top executive: Jeffrey L. Guerin

Rehab Professionals of Cleveland Inc. 7000 Town Centre Drive, Suite 400 Broadview Heights 44147 (440) 526-8566 Top executive: Edward Aube

Rehabilitation Consultants Inc. 1317 Cooper Foster Park Road Amherst 44001 (440) 282-3341 Top executive: Jack Gaudry

Robinson Rehab Center and Sport Clinic 6847 N. Chestnut St. Ravenna 44266 (330) 297-2770 Top executives: Joe Blasiole, Stephen Colecchi

Southwest General Physical Medicine & Rehabilitation Services

27100 Cedar Road Beachwood 44122 (216) 839-6633 Top executive: Steven Raichilson

7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-8010 Top executive: Thomas A. Selden

MetroHealth Rehabilitation Institute of Ohio

Suburban Physical Therapy

2500 MetroHealth Drive Cleveland 44109 (216) 778-7750 Top executive: Dr. Gary S. Clark

Montefiore Post-Hospital Rehab Center-Rehab Road One David Myers Parkway Beachwood 44122 (216) 360-9080 Top executive: Lauren B. Rock

NovaCare Rehabilitation 24400 Highpoint Road, Suite 10

WARNING: This activity may be habit forming.

8803 Brecksville Road Brecksville 44141 (440) 746-1730

Summa Wadsworth-Rittman Hospital Therapy Services 195 Wadsworth Road Wadsworth 44281 (330) 331-1680 Top executive: Thomas A. DeBord

Therapy Partners 16600 Sprague Road, Suite 365 Middleburg Heights 44130 (216) 227-7700 Top executive: Jim Rogerson

Total Joint Rehab 34143 Center Ridge Road North Ridgeville 44039 (440) 327-0299 Top executive: Jason Kucharski

Wickliffe Country Place 1919 Bishop Road Wickliffe 44092 (440) 944-9400



ABOVE AND BEYOND. 877-AIR-EXC1 (877-247-3921) e-mail:

PHYSICIANS AND PHYSICIAN GROUPS Advanced Radiology Corp. 3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson

Associates in Dermatology Inc. 26908 Detroit Road, Suite 103 Westlake 44145 (216) 228-3900 Top executives: Paul G. Hazen, Conley W. Engstrom, Karen L. Turgeon, Michael D. Reep, Artthapol

(Paul Tan) Tanphaichitr, Shaza Daoud, Brandie Tackett Styron

Atrium Dermatology 6801 Mayfield Road, Suite 244 Mayfield Heights 44124 (440) 646-1600 Top executive: Dr. Esti Gumpertz

Brian J. Novack, DPM, Inc. 29630 Euclid Ave. Wickliffe 44092 (440) 944-6665 Top executive: Brian J. Novack, DPM

Cardiovascular Consultants 36100 Euclid Ave., Suite 300 Willoughby 44094 (440) 942-5400

Community Eye Care Associates 6060 Rockside Woods Blvd. North, Suite 110 Independence 44131 (216) 581-8484

Corrective Eye Center 26300 Euclid Ave., Suite 312 Euclid 44132 (216) 574-8900 Top executives: Dr. Samuel M. Salamon, Dr. Gregory J. Louis

CustomCare, M.D., LLC 1611 S. Green Road, Suite 213 South Euclid 44121 (216) 382-8000 Top executive: Dr. Richard Tomm

David R. Mandel, M.D., Inc. 6551 Wilson Mills Road, Suite 106 Mayfield Village 44143 (440) 449-8277 Top executive: David M. Rothhaas

Fairview Eye Center 21375 Lorain Road Fairview Park 44126 (440) 333-3060 Top executives: Dr. Louis P. Caravella, Dr. Todd A. Hershner, Dr. Theodore E. Loizos, Dr. Steven R. Meadows, Dr. Carla M. Krebs Dr. Gwen G. Miller

Fairview Park Chiropractic Center Inc.

SEPTEMBER 19 - 25, 2011

646 Portage Trail Cuyahoga Falls 44221 (330) 928-3420 Top executives: Dr. Pam Levinson, Dr. John Connery

Lifetime Eye Care 6060 Rockside Woods Blvd. North Independence 44131 (216) 581-8484 Top executive: Dr. Jeffrey E. Schultz

Mercy Medical Partners 3700 Kolbe Road Lorain 44053 (440) 960-4000 Top executive: Ed Ruth

Ohio Clinic for Aesthetic and Plastic Surgery 2237 Crocker Road, Suite 140 Westlake 44145 (440) 808-9315 Top executive: Dr. Michael H. Wojtanowski

Ohio Specialty Network LLC 4450 St. Clair Ave. Cleveland 44103 (216) 426-2555 Top executive: Linda D. Derringer

Orthopaedics & Sports Medicine of Ohio 3310 Warren Road Cleveland 44111 (216) 476-1700 Top executive: James O’Reilly

Pediatric Place Inc. 3690 Orange Place, Suite 100 Beachwood 44122 (216) 831-7337 Top executive: Dr. Jan Kriwinsky

The Physician Finder 12989 Westchester Trail Chesterland 44026 (440) 423-1964

Physicians First Inc. 1438 SOM Center Road Mayfield Heights 44124 (440) 461-4848 Top executive: Cynthia S. Gallucci

21881 Lorain Road Fairview Park 44126 (440) 331-9033 Top executive: Dr. Todd W. Smith

Pinnacle Ultrasound Corp.

Green Road Pediatrics Inc.

Premier Health & Age Management

1611 S. Green Road South Euclid 44121 (216) 382-3800 Top executive: Dr. James T. Leslie

Integrated Health and Podiatry Care LLC 29001 Cedar Road, Suite 309 Lyndhurst 44124 (440) 461-4242 Top executive: Dr. Tom Hennie

Jeffrey D. Solomon DPM 6131 St. Clair Ave. Cleveland 44103 (216) 881-4411 Top executive: Dr. Jeffrey D. Solomon

Jeffrey H. Stockfish, M.D., Inc. 6770 Mayfield Road, Suite 300 Mayfield Heights 44124 (440) 460-2822 Top executive: Harlan Epstein

Lake Health Physician Group 7590 Auburn Road Concord 44077 (440) 354-1995 Top executive: Rick Cicero

Levinson Family Chiropractic Inc.

3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson

6900 Granger Road, Suite 203 Independence 44131 (216) 520-1220 Top executive: Dr. John Kocka

Radisphere National Radiology Group 23625 Commerce Park, Suite 204 Beachwood 44122 (216) 255-5700 Top executive: Scott Seidelmann

Retina Associates of Cleveland 3401 Enterprise Parkway, Suite 300 Beachwood 44122 (216) 831-5700 Top executive: Dr. David G. Miller

Robert D. Weaver, D.P.M., Inc. 6551 Wilson Mills, Suite 104 Mayfield Village 44143 (440) 442-3113 Top executive: Robert Weaver

Robinson Health Affiliates Inc. 6847 N. Chestnut St. Ravenna 44266

continued on NEXT PAGE ➤



2:49 PM

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SEPTEMBER 19 - 25, 2011

(330) 297-0811 Top Executives: Jack Monda, Stephen Colecchi

Navarre 44662 (330) 879-2765 Top executive: Ellen Linz

Salvatore P. Sidoti, D.P.M., Inc.

Altercare of Nobles Pond Inc.

6681 Ridge Road, Suite 405 Parma 44129 (440) 884-4114

7006 Fulton Drive N.W. Canton 44718 (330) 834-4800 Top executive: Brenda Pedro

Senders Pediatrics 2054 S. Green Road South Euclid 44121 (216) 291-9210 Top executive: Dr. Shelley David Senders

Stein Wellness Centers 27600 Chagrin Blvd., Suite 360 Woodmere 44122 (216) 831-4650 Top executive: Dr. Sara Stein MD

SENIOR AND LONG-TERM CARE SERVICES Abbewood Senior Living Community 1210 S. Abbe Road Elyria 44035 (440) 366-8980 Top executive: Jeff Nieberding

Aberdeen Crossings 399 Bishop Road Highland Heights 44143 (440) 460-0686 Top executive: Rich Cusick

Acacia Place 10603 Detroit Ave. Cleveland 44102 (216) 226-6090 Top executive: Meenakshi (Minni) Nair

Altenheim 18627 Shurmer Road Strongsville 44136 (440) 238-3361 Top executive: Paul Psota

Altercare of Alliance 11750 Klinger Ave. Alliance 44601 (330) 823-8263 Top Executive: Shilo Dewald

Altercare of Cuyahoga Falls Center for Rehabilitation & Nursing Care 2728 Bailey Road Cuyahoga Falls 44221 (330) 929-4231 Top executive: Melissa Helton

Altercare of Hartville Center 1420 Smith Kramer Road Hartville 44632 (330) 877-2666

Altercare of Louisville Center for Rehabilitation & Nursing Care 7187 St. Francis St. N.E. Louisville 44641 (330) 875-4224 Top executive: Scott Haas

Altercare of Mayfield Village 290 N. Commons Blvd. Mayfield Village 44143 (440) 473-9411 Top executive: Greg Ryan

Altercare of Mentor Center for Rehabilitation & Nursing Care 9901 Johnnycake Ridge Road Mentor 44060 (440) 357-7900 Top executive: Diane Laneve

Altercare of Navarre 517 Park St.

Altercare of Wadsworth Center for Rehabilitation & Nursing Care



(330) 677-4550 Top executive: Paige Powell

(440) 808-9275 Top executive: Regina Rock

Top executive: Richard Browdie

Alzheimer’s Family Care Management & Mediation for Dementia Conflict

Arden Courts Parma

4 Berea Commons Berea 44017 (440) 243-9050 Top executive: Michael Coury

211 E. Summit St. Kent 44240 (330) 577-3158 www.alzheimerfamilycare Top executive: Karen L. Rice

Anchor Lodge

147 Garfield St. Wadsworth 44281 (330) 335-2555 Top executive: Diana Jackson

3756 W. Erie Ave. Lorain 44053 (440) 244-2019 Top executive: Staci Lehmkuhl

Altercare Post-Acute Rehabilitation Center Inc.

Arden Courts Memory Care Community

1463 Tallmadge Road Kent 44240

28400 Center Ridge Road Westlake 44145

9205 Sprague Road Parma 44133 (440) 886-5858 Top executives: Marcial Ingal, April M. Suva

Aurora Manor Skilled Nursing & Rehabilitation 101 S. Bissell Road Aurora 44202 (440) 424-4000

The Benjamin Rose Institute on Aging 11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000

Berea Lake Towers Retirement Community

Bradley Bay Health Center 605 Bradley Road Bay Village 44140 (440) 871-3474 Top executive: John T. O’Neill

Brentwood Health Care Center 907 W. Aurora Road Sagamore Hills 44067 (330) 468-2273 Top executive: Brent Classen continued on PAGE H-10




11:02 AM

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Brighton Gardens of Westlake

Michele Kairis

Care Network

27819 Center Ridge Road Westlake 44145 (440) 808-0074

Country Lawn Center

14701 Detroit Ave., Suite 620 Lakewood 44107 (216) 226-5000 Top executive: Deborah Lewis Hiller

Cardinal Retirement Village 171 Graham Road Cuyahoga Falls 44223 (330) 928-7888 Top executive: Elizabeth Applegate

Center for Advanced Rehabilitation Services at Concord Reserve 2116 Dover Center Road Westlake 44145 (440) 871-0090 ext. 2126 Top executive: Charles Rinne

Center Ridge Health Campus 38600 Center Ridge Road North Ridgeville 44039 (440) 327-1295 Top executive: John T. O’Neill 3150 Payne Ave. Cleveland 44114 (216) 781-4131 Top executive: Dan Hanson

Coleman Adult Day Services 6695 N. Chestnut St. Ravenna 44266 (877) 345-1180 Top executives: Sandy Myers,

10608 Navarre Road S.W. Navarre 44662 (330) 767-3455 Top executive: Tamara Fye

Crystal Waters Retirement Community 18960 Falling Water Road Strongsville 44136 (440) 238-3600 Top executive: Phillip Coury

Devon Oaks 2345 Crocker Road Westlake 44145 (440) 250-2300 Top executive: Sandy Skerda

Elisabeth Severance Prentiss Center for Skilled Nursing Care at MetroHealth 3525 Scranton Road S.W. Cleveland 44109 (216) 957-8100 Top executive: Dr. James Campbell

Eliza Bryant Village 7201 Wade Park Ave. Cleveland 44103 (216) 361-6141 Top executive: Harvey M. Shankman

Eliza Jennings Senior

Elmcroft of Sagamore Hills 997 W. Aurora Road Sagamore Hills 44067 (330) 908-1166 Top executive: Jackie Mitchell

The Gardens at Westlake 27569 Detroit Road Westlake 44145 (440) 892-9777 Top executive: Christina Melaragno

Gateway Retirement Community-Family House 1 Gateway Drive Euclid 44119 (216) 531-5400 Top executives: Nancy Sugarman, Courtney Tintor

Grande Village 2610 E. Aurora Road Twinsburg 44087 (330) 963-3600 Top executive: Kimberly Stefanini

Harbor Court & Annie’s Place Memory Care 22900 Center Ridge Road

Rocky River 44116 (440) 356-2282 Top executive: Donna Zapis

The Heights Care and Rehabilitation Center 2801 E. Royalton Road Broadview Heights 44147 (440) 526-4770 Top executive: Veronica Wagner

HELP Foundation Inc. 3622 Prospect Ave. E. Cleveland 44115 (216) 432-4810 Top executive: Daniel J. Rice

Jennings Center for Older Adults 10204 Granger Road Garfield Heights 44125 (216) 581-2900 Top executives: Martha M. Kutik, Don Posner

Jewish Family Service Association of Cleveland 3659 S. Green Road, Suite 322 Beachwood 44122 (216) 292-3999 Top executive: Susan Bichsel

Judson Services Inc. 2181 Ambleside Drive Cleveland 44106 (216) 791-2004 Top executive: Cynthia H. Dunn

Kendal at Home 27519 Detroit Road Westlake 44145 (440) 835-8681 Top executive: Lynne Giacobbe

Kendal at Oberlin 600 Kendal Drive Oberlin 44074 (440) 775-0094 Top executive: Barbara W. Thomas

KentRidge at Golden Pond 5241 Sunnybrook Road Kent 44240 (330) 677-4040 Top executive: Sandy Warner

Kidney Foundation of Ohio Inc. 2831 Prospect Ave. Cleveland 44115 (216) 771-2700 Top executive: Michael F. Needham

Koinonia Homes Inc. 6161 Oak Tree Blvd., Suite 400 Independence 44131 (216) 588-8777 Top executive: Diane Beastrom

Lakewood Senior Health Campus 13900 Detroit Ave. Lakewood 44107 (216) 228-7650 Top executives: Jason Coe, Tammy Sibert

Lamplight Inn of Maple Heights 5500 Northfield Road Maple Heights 44137 (216) 510-4336 Top executive: Severine Petras

Laurel Lake Retirement Community 200 Laurel Lake Drive Hudson 44236 (866) 650-2100 Top executive: David A. Oster

Light of Hearts Villa Inc. 283 Union St. Bedford 44146 (440) 232-1991

SEPTEMBER 19 - 25, 2011 Top executive: Arlene C. Jaroscak

Lutheran Home at Concord Reserve 2116 Dover Center Road Westlake 44145 (440) 871-0090 Top executive: Charles H. Rinne

Magnifiers & More 7775 Mentor Ave. Mentor 44060 (440) 946-3363 Top executive: Deborah Kogler

Maximum Accessible Housing of Ohio 11607 Euclid Ave. Cleveland 44106 (216) 231-7221 Top executive: Stephen P. Hansler

Menorah Park Center for Senior Living 27100 Cedar Road Beachwood 44122 (216) 831-6500 Top executive: Steven Raichilson

MetroHealth Skilled Nursing Services at The Senior Health & Wellness Center 4229 Pearl Road Cleveland 44109 (216) 957-8100 Top executive: Dr. James Campbell

Montefiore One David Myers Parkway Beachwood 44122 (216) 360-9080 Top executive: Lauren B. Rock

New Avenues to Independence Inc. 17608 Euclid Ave. Cleveland 44112 (216) 481-1907 Top executive: Thomas M. Lewins

Our House 27633 Bassett Road Westlake 44145 (440) 835-2110 Top executive: Marguerite L. Van Derwyst

Park East Care and Rehabilitation 3800 Park East Drive Beachwood 44122 (216) 831-4303 Top executive: Bernard Centa

Pleasant Lake Villa 7260 Ridge Road Parma 44129 (440) 842-2273 Top executive: James J. Taylor

Regina Health Center 5232 Broadview Road Richfield 44286 (330) 659-4161 Top executive: Brian J. Flannery

Rockport Independent and Assisted Living 20375 Center Ridge Road Rocky River 44116 (440) 356-5444 Top executive: Donna Zapis-Thomas

Rose-Mary Center 19350 Euclid Ave. Euclid 44117 (216) 481-4823 www.clevelandcatholiccharities .org/rose-mary Top executive: Patricia A. Colombo continued on NEXT PAGE ➤



1:06 PM

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SEPTEMBER 19 - 25, 2011

Royalton Woods Retirement Living 14277 State Road North Royalton 44133 (440) 582-4111 Top executive: Linda Arduini

S.A.R.A.H. Adult Day Services Cleveland 11303 Pearl Road Strongsville 44136 (440) 846-1751 Top executives: R. M. Phillips, Diane Straub

Salida Woods Assisted Living 7685 Lakeshore Blvd. Mentor 44060 (440) 257-3866 Top executive: Karrie Sprowls

SALT, Specialized Adult Living P.O. Box 16706 Rocky River 44116 (216) 409-1534 Top executive: Lee Ann O’Brien

SarahCare Adult Day Centers and Home Care 800 Market Ave. N., Suite 1230 Canton 44702 (330) 454-3200 Top executive: Dr. Merle D. Griff

Seasons of Care 16500 Sprague Road, Suite C Middleburg Heights 44130 (440) 274-4000 Top executives: Tricia Schaum, Terry Thorpe

Shepherd of the Valley — Boardman 7148 West Blvd. Boardman 44512 (330) 726-9061 Top executive: Rich Limongi

Shepherd of the Valley — Howland 4100 N. River Road Warren 44484 (330) 856-9232 Top executive: Tamara Salvino

Shepherd of the Valley-Niles 1500 McKinley Ave. Niles 44446 (330) 544-0771 Top executive: Frederick Mattix

Shepherd of the Valley — Poland 301 W. Western Reserve Road Poland 44514 (330) 726-7110 Top executive: Kelly Stansloski

Shurmer Place at Altenheim 18821 Shurmer Road Strongsville 44136 (440) 238-9001 Top executive: Paul Psota

South Franklin Circle 16575 S. Franklin St. Chagrin Falls 44023 (440) 247-1300 Top executive: Cynthia Dunn

SouthWest Commons 18090 Pearl Road Strongsville 44136 (440) 238-3777 Top executive: Diann Rudolph

St. Augustine Health Campus 7801 Detroit Ave. Cleveland 44102 (216) 634-7400 Top executive: Andrew Koha

St. Augustine Health Campus — Towers Assisted Living

7821 Lake Ave. Cleveland 44102 (216) 634-7444 Top executive: Andrew Koha

Summa Wadsworth-Rittman Hospital Vintage Years Club 195 Wadsworth Road Wadsworth 44281 (330) 331-1000 Top executive: Thomas A. DeBord

Sunrise of Parma 7766 Broadview Road Parma 44134 (216) 447-8909 Top executive: Rima Hansen

The Village at Marymount 5200 Marymount Village Drive Garfield Heights 44125 (216) 332-1100 Top executive: Jeffry A. Myers

The Village at St. Edward 3131 Smith Road Fairlawn 44333 (330) 666-1183 Top executive: John J. Hennelly

The Weils 16695 Chillicothe Road Chagrin Falls 44023 (440) 543-4221 Top executive: Lauren B. Rock


6847 N. Chestnut St. Ravenna 44266 (330) 297-8400 Top executives: Valerie Hennesy, Stephen Colecchi

Elegant Essentials

The Carmella Rose Women’s Health Foundation

Family Planning Services of Lorain County

1226 Huron Road East Cleveland 44115 (216) 658-6025

602 Leona St. Elyria 44035 (440) 322-7526 Top executive: Patricia L. Berger

Cleveland Clinic OB/GYN & Women’s Health Institute 9500 Euclid Ave., Suite A81 Cleveland 44195 (216) 444-1758 ob_gyn/default.aspx Top executive: Dr. Tommaso Falcone

Comprehensive Women’s Health Care at Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-5395 Top executive: Thomas A. Selden

The Doula Experience Perinatal Services 19006 Stony Point Drive Strongsville 44136 (440) 572-2574 Top executive: Sunday Tortelli Top executive: Dr. William Todia

3637 Medina Road, Suite 130 Medina 44256 (800) 350-5053 Top executive: Shellie L. Graf

The North American Menopause Society 5900 Landerbrook Drive, Suite 390 Mayfield Heights 44124 (440) 442-7550 Top Executive: Dr. Margery L.S. Gass

Northeast Ohio OB/GYN

Hudson Center for Healing Touch 118 Clairhaven Drive Hudson 44236 (330) 554-2466 Top executive: Nancy A. Strick

6847 N. Chestnut St. Ravenna 44266 (330) 296-4165 Top executives: Jack Monda, Stephen Colecchi

Preterm 12000 Shaker Blvd. Cleveland 44120 (216) 991-4000

ICAN of Greater Cleveland 10000 Waterford Trail Chagrin Falls 44023 (440) 543-5353 Top executive: Pam Kolanz

Womankind Maternal and Prenatal Care Center

March of Dimes, Northeast Ohio 5425 Warner Road, Suite 10 Cleveland 44125 (216) 643-3330 Top executive: Simone Hayes

5400 Transportation Blvd., Suite 10 Garfield Heights 44125 (216) 662-5700 Top Executive: Eileen M. Murray

Women’s Diagnostic Clinic Inc.

MetroHealth Women’s Services 2500 MetroHealth Drive Cleveland 44109 (216) 778-5341

25761 Lorain Road North Olmsted 44070 (440) 779-9633 Top Executive: Joseph P. Spirnak, M.D.

Wellington Place 4800 Clague Road North Olmsted 44070 (440) 734-9933 Top executives: Rick M. Meserini, Patricia Disch

Wesleyan Meadows 5400 Meadow Lane Court Sheffield Village 44035 (440) 934-9400 Top executive: Michael Rogan

Imagine being Jackie. Gotta drop off dinner for her. If I serve chicken one more time, we’re all going to start clucking.

807 West Ave. Elyria 44035 (440) 284-9000 Top executive: Mike Rogan

Wesleyan Village 807 West Ave. Elyria 44035 (440) 284-9371 Top executive: Michael Rogan

Did I let the dog out? Gotta pick the girls up from soccer.

What if I had cancer like Jackie?

Wesleyan Senior Living

Oh, Book Club, wish they had CliffsNotes for this one. What if I didn’t know how much longer I had left ?

Could my husband really handle it all alone?

How would I ask for help?

West Bay Care and Rehabilitation 27601 Westchester Parkway Westlake 44145 (440) 871-5900 Top executive: Karen B. Williams

Westlake Village Retirement Community 28550 Westlake Village Drive Westlake 44145 (440) 892-4200 Top executive: Patrick Payne

Wiggins Place 27070 Cedar Road Beachwood 44122 (216) 831-2881 Top executive: Nancy Sutula

WOMEN’S HEALTH SERVICES Ann Driscoll, Licensed Acupuncturist 14701 Detroit Ave., Suite 370 Lakewood 44107 (216) 221-2632 Top executive: Ann Driscoll

The Birth Center at Robinson


Thinking about the end-of-life is the first step to talking about it. At Hospice of the Western Reserve, we believe discussing it early will help both you and your family when the time comes. That’s why we encourage you to talk to your family about your wishes now. We’re here to guide you. Contact us for a booklet that explains our services and helps you start the conversation. | 855.852.5050




11:15 AM

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Contact: Phone: Fax: E-mail:


SEPTEMBER 19 - 25, 2011


Toni Coleman (216) 522-1383 (216) 694-4264

AUCTIONS This property would make a BEAUTIFUL place to build your Dream Home, Campground or Pay Lake

AUCTION $50,000 Min. Bid !!! 78 ACRE 18 Hole Caddy’s Memorial Golf Course SAT., Oct. 8th * 10 AM Real Estate Sells First Followed by Large Equip. Sale. 3595 State Route 207 Chillicothe, Oh 45601

4 STORAGE BUILDINGS * HOME * PONDS * GOLF CARTS * HT 150 DITCHWITCH * TRAILERS * BULLDOZER * TRACTORS * MOWERS * SKID STEER * BUCKET TRUCK * LIFT * DUMP TRUCK * TOOLS Real Estate Terms: $50,000 Minimum Bid; $10,000 down at time of sale in cash or check; balance due at closing by 11-82011; no buyer contingencies exist; sold in present as-is condition, offered free & clear prior to closing. Personal Property Terms: Everything sells to the highest bidder; payment in full at time of sale prior to removal in cash or check, sold as-is where-is no guarantees given, expressed or implied; information provided to be utilized only as a guide. CALL FOR FREE BROCHURE!

Eastlake Real Estate



Mortgage Foreclosure

Real Estate Auction Oct. 19 • 11:00 AM On-Site

By Owner (Relocating)

Sat Oct 1 @ 1 PM 6000 sq ft mansion 5 bdr, 4 1/2 ba 36311 Lakeshore Bl. Orig L.P. $699k, now

Unbelievable MIN BID

Only $200,000* Thomas Seaman-auctioneer *10% buyer premium applies Lake CoProbate case #06ES0706

Better than new; picture your self in this old craftsman built 6 year young 13,000 square foot, finished 14 room, brick colonial. With a west suburban location this is a distinctive one of a kind home. Possible finance assistance is offered. This beautiful home is priced at $1,650,000 – well below replacement cost.

5683 Chevrolet Blvd., Parma

100-Unit Apartment Complex

Cuy. Co. Parcel No.442-43-005 Bambeck Auctioneers Inc.

24 hr VM recorded info 1-800-991-9243 Ext 3037

Qualified buyers may call 216-469-1541


Shown by appointment only.

For Sale Commercial Building Valley View, 16,000 sq. ft. Fenced in Area, Not in the Flood Zone Stys Inc. 216-641-7897



Crain’s Cleveland Business Online Property Search

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Contact: Gary Ash, GM Paramount Stamping, Welding & Wire Forming co. 1200 W. 58th Street Cleveland, Ohio 44102 216-631-1755 ex. 107 or email:


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1:34 PM

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SEPTEMBER 19 - 25, 2011








China nods its approval of Berkshire’s Lubrizol deal

The big story: Cuyahoga County Executive Ed FitzGerald is asking the county’s mayors to agree to refrain from soliciting businesses to move from one community in the county to another. Mr. FitzGerald is sending the mayors a document called the “Cuyahoga County Business Attraction and Anti-Poaching Protocol.” It discourages communities from showering employers with tax abatements or tax credits for moves that don’t add to the region’s economic output. By signing the pact, communities would be agreeing not to pursue businesses that have not expressed an interest in relocating. Mr. FitzGerald hopes all the county’s 59 mayors will sign the voluntary agreement.

■ Well, it’s a done deal now — federal regulators gave final approval for Berkshire Hathaway’s $9 billion acquisition of Wickliffe-based Lubrizol Corp. last Wednesday, Sept. 14. Didn’t see that announcement in the Federal Register? That’s because it wasn’t the U.S. government that had to give final approval of the deal; it was China’s Ministry of Commerce. Lubrizol said it needed Chinese approval because of a combination of factors, “some of which include the size of the transaction, which can trigger certain thresholds under Chinese merger review laws and a company’s activities in China.” To be sure, Lubrizol is big in China. The maker of lubricant additives and specialty chemicals has about 870 employees at operations in seven Chinese cities. But that’s still a small portion of its global payroll of 7,000. Let’s just hope China allows more U.S. companies to do deals going forward. They often need to do them in order to compete with — and succeed in — developing markets. Like, well, China. — Dan Shingler

Blowing out of town?: A Beachwood steel company is in line to receive more than $1 million in financial incentives from the city of Chicago to move its headquarters to a downtown office tower there. JMC Steel Group Inc. plans to bring 50 people from its corporate offices in Beachwood to the former AT&T Corporate Center in Chicago. The Community Development Commission in Chicago approved $1.1 million in tax-increment financing to help pay for the construction of JMC’s offices. Chicago City Council still must approve the deal. JMC already has received $2 million in assistance offers from the state of Illinois.

Nice work if you can get it: A businesssponsored study contends that Ohio public employees are better paid than comparable private sector workers by 31%. The study from the Ohio Business Roundtable, “Public vs. Private Sector Compensation in Ohio,” essentially defends the new state collective bargaining law that is facing repeal in November. While public employees have wages and salaries comparable to those paid by the private sector, benefits are more than twice as generous, the study found. Adding in the value of greater public-sector job security and retirement benefits, the study said the public-sector premium rises to 43%.

Net positive: According to the latest quarterly Employment Outlook Survey by the Manpower staffing firm, employers in the Cleveland-ElyriaMentor metropolitan statistical area expect to hire at a steady pace during the fourth quarter. Manpower said 21% of the companies interviewed plan to hire more employees, while 11% expect to reduce staff. Another 66% expect to maintain their current work force levels.

Didn’t have to look far: A national search for executives to lead the Tech Belt Energy Innovation Center in Warren led the organization’s board right back to Northeast Ohio. Chris Mather and Dave Nestic will serve as co-CEOs of the center, a nonprofit created to help companies develop advanced energy products and processes. Both have worked with tech-focused economic development agencies in Northeast Ohio. This and that: The Reserves Network in Fairview Park, a staffing service for the office, industrial, professional and technical markets, acquired Eagle Technology Group of Milwaukee. Eagle specializes in the placement of contractors working in the skilled trades, engineering IT fields. … Ralph Schey, longtime head of diversified manufacturer Scott Fetzer Co. and a former board chairman of the Cleveland Clinic Foundation, died Sept. 11 at age 87 after a long illness. He led Scott Fetzer before and after the company’s acquisition by Berkshire Hathaway, serving as the top executive there for a quarter century.

Jimenez. The latter was a year removed from a 15-1 start to the 2010 season, but has struggled this season and failed to provide the Indians a playoff boost. If responses to a Crain’s SportsBiz blog post ( are any indication, fans already may be permanently linking Mr. Antonetti to his first big deal. “Trade Jimenez to Colorado for White and Pomeranz,” wrote reader George Kirby. Those players, of course, were the Indians’ top pitching prospects dealt away for Mr. Jimenez; there were more Jimenezfocused responses. Mr. Antonetti replaced as the team’s GM Mark Shapiro, now the Indians’ president who similarly has been tied to one major deal — only one that worked out positively. Mr. Shapiro in June 2002 dealt Mr. Colon to the now-defunct Montreal Expos for fellas named Cliff Lee, Brandon Phillips and Grady Sizemore. — Joel Hammond

If the store fits, buy it

■ Is Ubaldo Jimenez Chris Antonetti’s Bartolo Colon? Mr. Antonetti, the Cleveland Indians’ first-year general manager, made a bold trade at this year’s Major League Baseball trade deadline, dealing for the Rockies’ Mr.

■ Mar-Lou Shoes is hoofing it to Lyndhurst. The retailer that lays claim to offering “Ohio’s largest selection of hard-to-find sizes and widths” is just a few weeks away from moving its wares to the former Pet Supplies Plus store at 5471 Mayfield Road. In the process, it will be exiting 6,000 square feet it has leased at Hilltop Plaza, 5142 Wilson Mills Road in Richmond Heights. Daniel Ungar, president of Mar-Lou, said the merchant closed in mid-June on a deal



THE COMPANY: McNeil Industries, Painesville THE OCCASION: Its 25th anniversary

Excerpts from recent blog entries on

Has Tribe’s new GM already cast his legacy?

The Lake County business now known as McNeil Industries began its life 25 years ago as Seal Supply Inc., a company started in the basement of a condominium in Willoughby by its current president and CEO, Randy McNeil. Today, McNeil Industries employs 26 workers at its headquarters and main manufacturing plant, which are housed in a 32,000-squarefoot building in Painesville. A transformative moment occurred a decade ago, when the distributor of hydraulic and pneumatic sealing components acquired the assets of Ermco Inc. and in so doing gained its first manufactured product line — Maxam bearings. By early 2005, McNeil acquired Precision Guide Systems Inc., which expanded the company’s product offerings to include guide pins, bushings and other parts used by tool and die makers and stamping operations. The company also performs precision machining services. McNeil’s customers are in the aerospace, nuclear, military, steel, and food and beverage container markets. For information about the company, visit Send information about significant corporate anniversaries to managing editor Scott Suttell at

In this joint, burgers come after the dessert ■ Olympia Candy in Strongsville is serving a new market these days. The Wall Street Journal used Olympia, which makes boxed chocolate confections and other snacks, as the lead anecdote in a story about companies making dramatic overhauls when business slumps. Olympia has been in business for nearly a century. But last spring, The Journal said, owner Bob McGrath responded to slumping sales by converting part of the Strongsville factory into a diner serving burgers, grilled cheese sandwiches, onion rings and milkshakes. “We saw the way the economy was going and needed to do something,” said Mr. McGrath, who already had cut staff to 18 employees from 24 while trimming expenses wherever possible. “It’s like a whole new business.” The newspaper said Mr. McGrath spent $60,000 converting his 15,000-square-foot factory.

Rep. Renacci is at the head of freshman GOP class ■ U.S. Rep. Jim Renacci, a Republican from Wadsworth who represents Ohio’s 16th district, is the wealthiest of the 87 freshman Republicans elected last year and is the 11thrichest lawmaker in Congress. So reported The Hill in its “50 Wealthiest for 2011” list. The publication found that

to buy the 9,000-square-foot property and began work in late August to transform the space. Mr. Ungar wrote in an email that after “months and actually years of analysis, our family decided (OK, I decided) it was time to leave for the bright lights of Mayfield Rd. in Lyndhurst” as a property owner rather than a renter. “What was important to us was to be our own landlord,” Mr. Ungar wrote. It was Mr. Ungar’s dad, Bud, who began the business in 1958 with a store in the Old Arcade in downtown Cleveland. The inspiration for serving customers (originally, women only) with hardto-fit sizes came from Bud’s wife, Marcia Lou — from which Mar-Lou was derived — whose feet were a size 10½ narrow. The new store is scheduled to open the second week of November. — Mark Dodosh

Half-empty, and half-full ■ Ohio’s unemployment rate now is keeping pace with the U.S. jobless rate, which isn’t a positive development. The latest state data indicate the unemployment rate rose slightly in August, to 9.1%, up from 9% in July. The nation’s unemployment rate for August remained unchanged from July at 9.1%. On the bright side, the state’s year-overyear jobs comparison remains positive. In August 2010, Ohio’s jobless rate stood at 9.9%. — Scott Suttell

one-fifth of the 50 richest members of Congress are freshman House Republicans. Rep. Renacci has an estimated net worth of $35.9 million. He made his money through LTC Management Services, the Ohio nursing home owner and operator that he founded in 1985. Rep. Renacci still has close to $2 million in holdings tied to the company. The Hill said the 50 lawmakers on its list this year “are substantially wealthier than the class of 2010. Together, they reported a minimum net worth of more than $1.6 billion, about $200 million more than the lawmakers on last year’s survey.” Rep. Renacci is the only Ohioan on the list. The rankings include 32 Republicans and 18 Democrats.

Eaton Corp. manages to overcome the gloom paradox ■ Eaton Corp. popped up in a CNBC story about what that network’s star stock picker, Jim Cramer, sees as a market mystery. “The disconnect between what we are hearing from individual companies versus what we’re witnessing in the averages is as great as I have ever seen it in my entire career,” Mr. Cramer said following a recent big stock market drop. “Every day I listen to companies tell me they are not seeing a slowdown.” One such company, Mr. Cramer said, is Eaton, which in its recent quarterly reports has said it isn’t seeing a slowdown. He theorized that the “gloom of the macroeconomic situation” is trumping good news from companies. “The negatives get filtered through the mouthpieces of the short-sellers, and scared analysts then are amplified by the media echo chamber,” Mr. Cramer said. “Instead of a virtuous circle of good news from individual companies, we succumb to the vortex of a vicious cycle downward of political news.”



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