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DISTRIBUTOR UPDATE 24 MARCH 2020

© 2020 – Cox Powertrain Limited

Protect – Commercial

1


Section 1

CURRENT STATUS

© 2020 – Cox Powertrain Limited


EFFECT ON DEMAND

© 2020 – Cox Powertrain Limited


EFFECT ON DEMAND

© 2020 – Cox Powertrain Limited


RISKS TO CONSIDER

Cox gets forgotten

© 2020 – Cox Powertrain Limited

Supply chain breaks down


MITIGATING RISKS

Commence training

© 2020 – Cox Powertrain Limited

Strong communication with market

Parts available for 100 engines over the next 3 months


CRITICAL PARTS Critical parts

Cowling – comes from Italy

Piston – Comes from Italy Vessel harnesses – Supplier has closed down in Portugal © 2020 – Cox Powertrain Limited

What are we doing to salvage? 100 cowling are already made just missing the latches Pistons have been casted and pending machining We have brought on board a UK supplier for vessel harnesses


PRODUCTION CYLINDER HEAD LINE


PRODUCTION POWERHEAD LINE


PRODUCTION TRANSMISSION LINE


PRODUCTION MARRIAGE STATION


Section 2

PREPARING FOR SOP

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TRAINING MATERIAL SYLLABUS RELEASE


31/03/2020

03/04/2020

03/04/2020

13/04/2020

20/04/2020

27/04/2020

04/05/2020 SERVICE – 1000 HRS

SERVICE – 500 HRS

SERVICE - 250 HRS

SERVICE – 50HRS

CXO300 COMMISSION

NIRA EST

COASTKEY

INSTALLATION & RIGGING

POWERHEAD OIL CHANGE

TRANSMISSION OIL CHANGE

FIELD SERVICE LIGHTNING

CXO300 INTRODUCTION

SALESFORCE

COMMENCEMENT DATE

TRAINING CALENDAR


SALESFORCE


SALESFORCE


SALESFORCE


FIELD SERVICE LIGHTENING


CORTONA ANIMATION


ACCESSING TRAINING SOFTWARE Getting started: Before starting your training, you will need: • Salesforce license (acquired from CPT) • Access to the Litmos (CPT to set up account) • Special tooling may need to be ordered from CPT Your online training will begin April 2020

Module


ACCESSING ‘HANDS ON’ TRAINING Module: Service and Repair • Once online training is complete, "hands on" training begins. (CPT on hand to answer questions) • Once complete, the CPT Aftersales team will review and set Salesforce authorization privileges Webinar/in person training to begin May 2020 – dependent on Covid-19 status

Module


DELIVERY OF SPARES & RIGGING COMPONENTS AREAS

AMERICAS RIGGING SPARES ENGINES

EMEA

RIGGING SPARES ENGINES

ASIA

RIGGING SPARES ENGINES

APRIL

MAY

JUNE


DOCUMENTATION STATUS

Live today

To go live Friday


Section 3

Pull effect

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PUSH & PULL Create pull effect from operator to boat builder

DISTRIBUTORS

BOAT BUILDERS

Resistance from boat builder as result of deep ties with Yamaha/Mercury

OPERATORS


THE PULL EFFECT COMMUNICATION CHANNELS

WEBSITE

SOCIAL MEDIA

PUBLICATIONS


THE PUSH EFFECT CO-BRANDED APP

Service request at the push of a button

1

Service prompts and notifications

AR tailored to Boat Builders

APP OBJECTIVES -

Effortless customer experience Self service/self sufficient Offer value to boat builder Gain data to support new product integration Strengthen brand position


GDU


Profile for Cox Powertrain

Distributor Update 24 Mar 2020  

Distributor Update 24 Mar 2020