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Technology
CostaBlancaPeople 31st January - 6th February 2017
Brian via email asks: Hello Aunty. I have downloaded and installed the new Skype but when it had finished installing it was all in Spanish instead of English and unfortunately I don’t speak a single word, so how do I change it? I have tried re-downloading it from a UK website but it still installs in Spanish! Please help. Aunty Says: Hello Brian. You can normally change the languages of most apps via a tools or option page which can normally be found from a menu along the top, or quite often a cog shaped icon. After starting Skype click on “herramientas” on the menu bar and you will see an option “cambiar idioma” and you should see English in the list. Tony via email asks: Hello Aunty. I have been a regular reader for ages and have learned a great deal from your column but I wonder if you can help me with this problem? A short while ago Windows 10 took it upon itself to do some updates and since then several apps fail to start, e.g. Firefox, Google Chrome, Skype etc. Each time I run one of these apps I get a message "Side by Side Configuration error" and in my wisdom I have tried to uninstall the apps but each
time it fails because the error message as above comes up. An obvious answer is to restore to an earlier date but unfortunately during the Windows 10 update all the previous restore points were erased. Thank you for any advice you can give me. Aunty Says: Hi Tony. This problem has been around for a good while and normally uninstalling and reinstalling any malfunctioning apps fixes this problem, but as you have multiple apps reporting this same error, then I think this may be a deeper Windows problem and a bit more serious. I’ve had varied success uninstalling all or any Microsoft Visual C++ entries from “Programs and Features” and then downloading the latest version (search C++ on the microsoft.co.uk website) Let me know how you get on. James from Almoradí asks: Hi Aunty. Is there an easy way I can prove if someone using my internet connection? I have a basic router from olé and I’m sure it is being used by someone else because it regularly slows down to a crawl and even after I switch off my laptop the activity light on the wifi router will flash for hours. I live in an apartment and I know 2 of my prime suspects are teenage
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computer wizzkids as they have fixed my laptop a few times. How could anyone have got onto my system? Aunty Says: Hello James. It would have been very easy for one of these geeky nerds to get your Wi-Fi password when they were fixing your computer so maybe get into the habit of changing your Wi-Fi password via your routers control panel (instructions sent via an email) To monitor your Wi-Fi maybe try the a free program called “Wireless Net Watcher” from www.nirsoft.net which will show you a map of any devices connected to your Olé router. I wanted to see who was connected to my internet and I soon discovered one of my East European neighbors had managed to crack my WiFi password and had been helping themselves to my precious bandwidth (and likely nosing around my computer) so I returned the favor and left them a little virus on their hard disk. Well that’ll do for another week, email your questions to auntyvirus@costablancapeopl e.com and I will see what I can do.