Copper Box Arena Venue Guide

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COPPER BOX ARENA World-class legacy event venue

020 8221 4916 | |

ABOUT GLL GLL is a not for profit charitable social enterprise committed to delivering better quality leisure and cultural facilities for everyone. We’re committed to providing access to the whole community. We already manage over 258 facilities, and we’re adding more all the time operating under our ‘Better’ brand. GLL has managed the Copper Box Arena in partnership with the London Legacy Development Corporation since it opened its doors to the public in 2013. Since then GLL has worked with a variety of organisations, agencies and promoters helping to successfully deliver a diverse calendar of events ranging from International sporting events, conferences, exhibitions, product launches and entertainment shows helping to make the Copper Box Arena one of the most popular Arenas in London.


INSPIRING LEGACY Home to the 2012 Olympic Games and Paralympic Games, handball, goalball, fencing and modern pentathlon were all played at the Copper Box Arena. The Olympic legacy arena was opened to the public in the summer of 2013, and has since played host to a variety of major sports and live events.



WORLD CLASS VERSATILE VENUE Since opening, the Copper Box Arena has firmly established itself as a leading events venue in London. The versatile space provides a blank canvas for event professionals and our team will work towards ensuring the success of your event. The venue hosts Esports, product launches, conferences, exhibitions, concerts, international sports events and much more. With a maximum auditorium capacity of 7,500, the flexible design allows the main seating blocks to be tucked away providing an open pillar‑free floor area of 2,712m2.




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KEY POINTS Our dedicated events team are here to support you and ensure that you have the best event at the Copper Box Arena. Capacity: The third-largest arena in London, the Copper Box Arena can accommodate up to 7,500 spectators, including 5,781 fixed seats (3,302 upper tier, 371 concourse level and 2,112 lower tier) with the possibility of 1,700 flat floor seats. Dimensions: With seats retracted – L64.1m x W42.4m (2,717 m2) With retractable seats fully extended – L50.95m x W 29.73m (1,514m2) Digital Connectivity: There is free venue Wi-Fi available. Public 20Mbps, Production 1Gbps upload/download, 6 x hard-wired data points around the perimeter of the arena and at entrances A & B for box office and ticketing provision. There are also digital screens available. Availability: For venue availability and all your queries, please contact Copper Box Arena events team: call us on 020 8221 4900 or email



CATERING Our in-house catering provider, BH Live, are the UK’s leading event hospitality operators – a social enterprise that designs and builds engaging experiences for their customers. Their culinary expertise influences every element of event hospitality, from intimate business meetings to international conferences. BH Live have exclusive catering rights to all our public, front of house, VIP and crew catering needs. BH Live caters for all occasions, from bar services through to top-class conferences and banquets for our clients; they will work with you to provide the best service for your event. The company are passionate about the food they source, the service they provide and their customers. They are committed to providing outstanding guest‑led experiences that are creatively unique.



PROFESSIONAL SUPPORT SUPPLIERS We work with a number of professional suppliers who work regularly on events held at the Copper Box Arena. They will be able to guide you with your specific event requirements, to ensure that you receive the best service support for your event. Security: Wise Security Services is one of the UK’s most trusted and professional suppliers of steward and security staff. All staff are trained and experienced in handling all types of security operations, and take a proactive approach to providing the best security solution for you. Production: Star Events Ltd is the technical support for Copper Box Arena. Star Events Ltd will be responsible for fixing all temporary rigging points to the Copper Box Arena roof and superstructure, and overseeing all internal events rigging. Ticketing: Copper Box Arena uses See Tickets as its ticketing partner, which includes all necessary access control equipment into the venue; a minimum of 60% of the manifest will be sold via the venue’s box office. The remaining 40% manifest sits with the promoter. Booking fees are set at 10% of the face value of the ticket. A full set of terms and conditions governing admission of spectators is available upon request.






EVENT MANAGEMENT The Copper Box Arena uses the events industry E & A Guides to ensure best practice, standards of service and a safe environment. This also ensures consistent standards that will improve organisers’ experiences when using our venue. We will require the following documents from the hiring party no later than 35 days prior to the Licence Period: •

Accreditation list

Health and Safety Policy Statement

Agreed menu and food offer (VIP, crew and audience)

Hire fee payment balance

Employee Liability Insurance Certificate minimum cover £10million

Medical Plan

Employee Liability Schedule

Named person responsible for Health and Safety

Event Management Plan

Public Liability Insurance Certificate minimum cover £10million

Event Risk Assessment

Public Liability Schedule

Run schedule and timings

Sample ticket

Security Plan

Signed contract and Terms and Conditions



SPORTS EVENT – FED CUP The Copper Box Arena hosted The Fed Cup by BNB Paribas World Group II Play-off in partnership with the Lawn Tennis Association. This was the first time the World Group playoffs were held in a home venue, with a bespoke indoor tennis court installed for the event. Great Britain beat Kazakhstan 3–1, supported by a crowd of approximately 11,000 across the weekend and broadcast live on BT Sport to a global audience.



PRODUCT LAUNCH NIO NIO launched their Formula-E Season 5 driver line-up and brand-new car in an atmospheric experience and star-studded evening at the Copper Box Arena. The Gadget Show’s Jason Bradbury hosted the evening, with live music from electronic duo Maribou State, experiential food and drink offerings and the grand reveal of the NIO 004 Generation 2 car floating amongst the clouds.



ESPORTS EVENT GFINITY Over 10,000 gamers visited the Copper Box Arena for the Call of Duty World League London tournament hosted by Gfinity Plc. 16 professional teams battled for the top spot with 100 Thieves triumphing during an intense final, whilst an amateur tournament took place alongside this with nearly 200 teams competing. Live coverage was broadcast globally, and partners such as Playstation, Astro Gaming and Scuf Gaming packed the Arena with activities and fan experience zones.



THE PARK The Copper Box Arena is situated in Queen Elizabeth Olympic Park, which is quickly growing into the new metropolitan heart of east London. The Park is home to beautiful parklands, waterways, playgrounds and cafÊs. The area is well connected, constantly evolving and continues to be a popular destination with visitors – the perfect backdrop to your event!





Venue Address: Copper Box Arena, Queen Elizabeth Olympic Park, London E20 3HB | 020 8221 4916

Public transport is the best and easiest way to get to and from the Park, either by train, underground, bus or cycle.

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River Lea


• The nearest overground station is Hackney Wick (5 minute walk) • The nearest underground station is Stratford (12 minute walk)


• St Pancras International & Kings Cross stations are just seven minutes away by train to Stratford International

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• The 388 bus runs every 10 minutes from Stratford bus station to Blackfriars station and stops directly outside the Copper Box Arena (stops M & N)

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Athletes Village

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• Stratford International station (12 minute walk)


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HACKNEY WICK Westfield Stratford City

• The M25 is only a 25 minute drive away

The Stadium


• There is limited parking available at the Copper Box Arena. Please check on parking availability before you travel. Otherwise, there is plenty of parking available in nearby Westfield. A12

We work closely with a range of hotels in the local area and are happy to provide details upon request.


Copper Box Arena Queen Elizabeth Olympic Park Tower Hamlets London E20 3HB PUDDING MILL LANE