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For more information contact the Regional Branch Training Coordinator: Head Office and Factory Port Elizabeth (041) 406 5111

Sales & Marketing (041) 406 5002

Sales Branches Cape Town (021) 534 5511

Ms. G.Stuart

Durban (031) 265 5991

Ms. K.Narayanan

Johannesburg (011) 565 8200

Ms. S.Botha

Bloemfontein 082 651 7659

Mr. W.Hollander

Port Elizabeth (041) 406 5261

Ms. L.Kriek

Product Training CTSA Better Knowledge. Better Business

ContiAcademy


Product Training - 2014 External training - Level 1 New sales and marketing employees

External training - Level 3 Advanced Product group specific Sales Staff / Management employees

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> Product specific PLT and TT info ie. Vibrations, Uniformity, Maintenance etc. > Market applications of products and UHP package > Features and benefits of products PLT and TT > Ride complaints and vibrations, Uniformity - PLT > Axle and load ratings specifications - TT > Factors that influence tyre performance - PLT and TT > iPad Conti Apps and info. > COC etc. (ContiOnlineContact) > Engage360 Online program and modules

5 Documents Tyre Basics CTSA Tyre brands PLT products TT products CST products

External training - Level 2 Generic All Employees >

> > > > > > > > > >

Global Customer Service statements Tyre appreciation, constructions, tubeless advantages Tyre size markings and standards Tyre pressures Tyre repairs and removal procedures Premium tyres vs budget tyres Factors that influence tyre performance Tyre Fitter Training Rims and wheels EMT tyres - SSR, CSS and ContiSlient OE tool

Abbreviations PLT

Passenger & Light Truck Tyres

CSS

ContiSelfSeal

TT

Truck Tyres

OE

Original Equipment

CST

Conti Speciality Tyres

UHP

Ultra High Performance

SSR

Self Supporting Runflat

Engage360

Conti Online Computer Training

ContiAcademy


Product Training CTSA - 2014