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Mar/Apr 2014

Byers beware David Byers sheds light on Guernsey’s energy infastructure

MALTA, GATEWAY TO THE EU? We look at Malta’s developing financial services industry and how this might be of benefit to Guernsey

UNSTABLE INFRASTRUCTURE? Energy expert David Byers talks about the insecurity of Guernsey’s energy supply and why renewable sources should be on the agenda

G U E R N S E Y ’ S


SHOW TIME A behind the scenes look at the day-to-day running of one of our leading concert and events venues St James


Welcome to 2014

It has pleased me immensely to be on the receiving end of so many complimentary comments about our redesigned Contact magazine, which aims to connect Chamber with its membership in a more accessible way. I look forward to our weekly meetings with the publishing team at Collaborate, to discuss current and future agendas. We are now focusing on the redesign and management of our website, which will permit seamless and interactive communication with our members, and introduce online booking and management facilities for our events. Chamber is a complex beast, with a hugely wide-ranging membership incorporating companies of all sizes and sectors. People often ask me what Chamber does and who/what it represents. The first part of the question is straightforward. Chamber aims to be the voice of the Guernsey business community, enabling its success, by promoting and facilitating sustainable economic development. Keep reading for my response to the second part! It is important that an organisation like Chamber continually evolves and adapts to the environment in which it operates. The creation and re-invigoration of some of our sub-groups are great recent examples of this. Marc Lainé and Jay Aylmer, who head up the ICT and Creative Industries groups respectively, embody the new drive to seek out new ‘high value-added’ economic opportunities; Luke Wheadon’s Tourism and Hospitality group is currently engaged with government in developing new strategic initiatives for this important sector; David Falla’s Vision for Guernsey illustrates how we might like to see Guernsey develop; and, I am delighted that Martyn Dorey has agreed to head up the Finance Legal and Tax group. The only independent CI-based actuary, Martyn brings extensive financial experience which will be of significant value. His group is currently developing Chamber’s response to the forthcoming Tax Benefits and Allowance Consultation. Organising key business events is one of Chamber’s key activities throughout the year. It not only allows us to inform our members of and educate them on current topics, but also enables us to ‘take the temperature’ of the important issues affecting individuals, companies and our economy as a whole. We have hit the ground running this year, with some extremely well-attended events. The hospitality event

Editor Trish Grover Advertising sales Julie Todd Design & production Mojoe

attracted over 180 attendees; guest speaker at the January lunch, Paul Whitfield, had 115 guests listen to his vision for the Civil Service (thanks again to Sure’s sponsorship); the Grant Thornton sponsored business breakfast series has similarly attracted numbers exceeding expectations. This tells us two things. First, that we are putting on the right type of events and secondly, that people have a real interest in the selected subject matters. David Byers, a hugely experienced and insightful professional in the international energy arena, spoke at our February lunch. I asked David to offer a dispassionate view of our infrastructure from an outsider’s perspective. I hope those of you who weren’t at the lunch will find the article on page 15 of interest. I am sure that his objectivity will provide much comment, and not an insignificant amount of focus. Chamber has spent well over a year organising its next flagship event, which goes to the heart of the recently published Economic Strategy. ‘Digital Guernsey’ in March is a ‘must attend’ event. We have some truly gifted speakers, including Rory Cellan-Jones, BBC technology correspondent, James Cashmore, director of retail, Google UK, plus many others who will inspire, energise and galvanise you into action. Digital Guernsey is about demonstrating the art of turning what is digitally possible into reality! More details can be found on the Chamber News pages. Finally, I return to the unanswered question – who or what does Chamber represent? This is a tougher one. The obvious answer is that we represent the interests of our members. The reality is somewhat different. What we do is of much broader interest to companies, individuals and also to government. In essence we represent Guernsey in its widest sense, acting in what we believe is the island’s best interests. Long may it remain so! Rupert Dorey President

Contact is produced six times a year by Collaborate Communications.

Contact is published by Collaborate Communications.

To receive Contact magazine call Julie Todd on: communications 01481 715 222 or email:

editorial content from external contributors which

Copyright 2014. All rights reserved. Any reproduction without permission is prohibited. Contact contains does not necessarily reflect the views of the publishers. Contact does not accept or respond to unsolicited manuscripts and photographs. The publishers do not accept responsibility for errors in advertisements or third party offers.

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David Byers


Byers beware





Grumpy old (wo)man

Guernsey’s gateway into the EU?

With Toby Birch


Contents 6 Business news 10 Chamber news 15 Mr Energy 20 Pensions & insurance 34 Jurisdictions 39 Focus on law 45 Young Business Group

If I were in charge

All in a day’s work

48 New Chamber members

With Alex Ford

It’s show time with Kirstin Simon from St James

50 Business in the community 53 Grumpy old (wo)man 56 All in a day’s work 60 If I were in charge 62 Directory

CONT RIBU T O R S Zoe Ash - writer

Simon Boucher-Harris - photographer

James Arklie - writer

John O’Neill - photographer

Gemma Long - writer

Chris George - photographer

Angela Mc Cafferty - sales


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A night of celebration for the Guernsey business community The Awards for Achievement 2013 gala dinner once again showcased excellence in local business activity. Asset Risk Consultants was awarded the coveted Commerce & Employment Guernsey Business of the Year Award joining four other local businesses which had been

Collas Crill wins trio of awards Three awards demonstrate Collas Crill’s expertise in the fields of intellectual property and e-business, says the law firm’s managing partner. Collas Crill has recently been named Intellectual Property Law Firm of the Year – Guernsey, in the Finance Monthly


singled out for impressive achievement. Storm Force Fitness won the NatWest Best New Business Award; Fusion Leisure was awarded the BWCI Innovation Award; Male Uprising Guernsey won the Healthspan Excellence in Marketing Award and the Condor Ferries Employer of the Year was Investec Bank (CI).

‘A small business is more nimble and will generally spot a problem much more quickly than a large organisation. On the downside, a small business is more vulnerable in that it can’t afford to take too many risks and make wrong decisions. That’s why small businesses need a support network to help and advise. Tim believes in ‘improvisation’ over ‘planning’.

Guest speaker Tim Harford gave the 700 plus strong audience food for thought with some inspirational views on innovation. Contact caught up with Tim earlier in the day and talked to him specifically about small businesses and innovation.

Global Awards 2014, E-Commerce Law Firm of the Year – Jersey, in the 2014 Corporate International Global Awards and, at the end of 2013 Collas Crill was recognised as IP Law Firm of the Year – Channel Islands, in the Global Finance Today Global Awards 2013. Jason Romer, himself an acknowledged expert in Guernsey IP, said: ‘Guernsey and Jersey offer a unique position as a centre of excellence for IP management. Collas Crill continues to influence and shape the way that IP legislation is developing, as these awards demonstrate.’

‘It’s essential to build flexibility into the planning process. It’s less about looking at the horizon, but looking at your feet to make sure you don’t fall over,’ he said.


Limited liability partnership legislation The States has responded to increasing demands from local and international businesses for limited liability partnership structures (LLPs) and has approved draft legislation, which is expected to receive Royal Assent and come into force before July 2014. The inherent flexibility of the new structure means that LLPs are likely to prove a popular choice in a number of different commercial scenarios. As well as for professional services firms, where LLPs have proved particularly popular in the UK, they are also suited to special purpose vehicles, management companies and general partner vehicles. Carey Olsen corporate partners, advocate David Crosland (pictured) and advocate Tom Carey outlined the new legislation at a recent presentation. ‘LLPs should also prove popular for real estate joint ventures and other investment ‘clubs’ where participants will be attracted by the ability to take an active part in the management of the LLP and its investments without giving up their limited liability,’ said Advocate Crosland. Advocate Carey added: ‘The ability to tailor the economics of LLPs will also make them attractive as simple asset-holding vehicles even in the absence of any active investment management. It is this flexibility that makes LLPs such an exciting new part of Guernsey’s legal landscape.’

Design skills in the spotlight The shortlist for the Guernsey Design Awards 2014 has been announced. The awards, which recognise outstanding design in our built environment, attracted nearly 30 entries that represent a broad spectrum of building projects. The 13 shortlisted projects are varied, featuring everything from a school, to a traditional Guernsey farmhouse, and a beer garden but all of the entries are outstanding examples of their type. Clive Fenner, from main sponsor Norman Piette, commented on how difficult the shortlist selection had been. ‘The judging panel is made up of representatives from The Guernsey Society of Architects, The Arts Commission and the building trade and though we are supported throughout by the Environment Department and have guidelines of what to look for in a project, we all approach it from our own perspective, so reaching agreement isn’t easy, particularly when the standard of entries was so high. However, we now have a shortlist of 13 projects that show just how local architects rise to the challenge regardless of the size or budget of the build.’ Winners will be announced at a presentation evening in April. Details of shortlisted designs can be found at



Investec Trust acquired by Salamanca Group

financial and professional intermediaries, family offices and corporate entities. Xavier Isaac, head of Salamanca’s trust and fiduciary operation said:

Salamanca Group has completed the acquisition of Investec Trust Group from Investec Bank plc.

‘At a time of ongoing globalisation and tax transparency becoming the norm, it is essential to extend our expertise and capabilities to accommodate our clients’ needs. However it is equally important to retain a boutique approach to the business and a very personalised and long-term perspective on building relationships. This fine balance is the essence of what the Salamanca Group transaction brings to us. It also gives us the ability to attract and retain a high calibre and passionate team, which ultimately is what makes the difference to our clients and their advisors.’

The business, which has currently over £4.5 billion in assets under administration, will be run as a stand-alone trust and fiduciary business unit of Salamanca Group. The addition of this business unit to Salamanca Group provides a unique and powerful combination of quality and value added services to high net worth and ultra high net worth individuals, entrepreneurs,

America, Asia, Africa and Middle East economies are set to grow faster than in the developed world in the years leading up to 2020, creating new pools of assets that can potentially be tapped by the asset management industry. However, the majority of assets will still be concentrated in the US and Europe.

Martyn Dorey is the new chairman of The Chamber of Commerce’s Finance Legal and Tax sub-group Having returned to the island in 2010, Martyn set up his own business last year specialising in financial modeling consisting of investment actuarial work. His role on the Chamber sub-group will initially focus on comment and response on the States’ imminent Tax Benefits and Allowance consultation.


In Europe, PwC predicts that assets under management will rise to $27.9 trillion by 2020 from $19.7 trillion in 2012, a compound annual growth rate of 4.4%. John Luff partner of PwC, said:

PwC global report provides optimistic view for Channel Island asset management There is optimism for the Channel Islands according to research by PwC which found global assets under management will rise to around $10.7 trillion by 2020 from a 2012 total of $63.9 trillion. The report, entitled ‘Asset Management 2020: a Brave New World’, also finds that assets under management in the South

‘Given the strength and experience in the asset management industry and its focus on international relationships, we believe the Channel Islands are well placed to play a significant role in the positive story outlined in this major piece of global thought leadership. The report provides a deeper dive into the impact of global economic, social and political mega trends on asset managers and is essential reading for all senior staff who need to keep abreast of changes in the asset management industry landscape.’ A full copy of the report can be downloaded from:


Credit Suisse wins Euromoney Best Private Bank Award Credit Suisse has been named Best Private Bank in Guernsey for the sixth consecutive year by Euromoney magazine. Credit Suisse also came first in a further 20 Channel Island categories, including Best Range of Advisory Services, Range of Investment Products and Services for High Net Worth Clients. Roy McGregor, chief executive officer of Credit Suisse in the Channel Islands, said:

The awards aere organised by kbbreview, one the UK’s leading magazines for the industry. In recognition of being a nominated finalist the company has been awarded honorary membership to the Society of British and International Design (SBID), the leading accreditation organisation for the interior designer industry in Britain.

Local firm up for prestigious award Channel Island Ceramics has been nominated as a finalist in the Bathroom Designer of the Year Awards.

Tim Wallace, editor of kbbreview magazine, commented: ‘All our design finalists are nominated on demonstrating the highest quality designs and so we are delighted to team up with the SBID in acknowledging the achievements of each and every one.’ Rachel Barclay director at Channel Island Ceramics (pictured) said that being one of four short-listed from thousands of national submissions was a real honour and something shared with everyone in the team who has helped make the designs a reality.

‘I am delighted that the market has again recognised our achievements. 2013 was an excellent year for our Channel Island franchise in terms of our discretionary management performance, the continued focus on our offering for Guernsey and Jersey resident clients, and the development of our residential lending capabilities.’ The number of Guernsey and Jersey residents investing with Credit Suisse through its Channel Island-based discretionary management and advisory teams increased by a record number in 2013. ‘With the low interest rate environment continuing we are seeing more people turn to our wealth management services as investors look to not only preserve but also grow their assets,’ he added.

Expansion into Guernsey for Calligo Cloud service provider Calligo has opened a Guernsey office to be headed by Mark Duddy in the role of cloud architect. The office is based in Collings Road and is part of the company’s on-going growth programme as CEO Julian Box explained: ‘Calligo launched its Cloud platform in Guernsey last year. Opening an office is part of our continued development strategy and is the logical next step to support our burgeoning Guernsey business.’


Business meetings, overnight training and corporate events.Think Herm Island.

For more information please email or call 01481 75 00 75


CHAMBER NEWS Only two months into the year, and already plenty to report on Chamber’s activities and events with plans in place for the coming months. The team would welcome any ideas from members regarding topics for events or suggestions for future speakers at the monthly lunch. So if there is something you want to hear more about, let us know.

Standing room only at the VisitGuernsey event in January Working together is key to the future success of the tourism sector. That was the message from the recently appointed director of marketing and tourism Mike Hopkins at the new look VisitGuernsey Industry Seminar on 23 January organised jointly with Chamber. ‘We are all in this together; we need to work jointly to give visitors a rich experience that makes them go home and tell their friends – and want to come back themselves.’ He said collaboration both within States departments and with the industry would ensure a bright future for the island. Overall, visitor numbers in 2013 were down 3.1%. In comparison, South West England saw a downturn in visitors of 2.5% while Jersey was down 1%. While UK brochure distribution, advertising and footfall at travel shows were all up, one


of Mike’s key targets for 2014 is to see the islands feature on potential visitors’ holiday wish lists. A YouGov survey showed 70% of the UK plan to holiday at least once a year – but the Channel Islands does not currently feature on this list. ‘A main focus for us is driving the number up from UK channels.’ Cost and quality accommodation were key factors to potential visitors when booking a holiday, along with scenery, natural beauty and good food. 2013 was a good year for cruise liner visits with a record 54% increase for disembarking passengers from 84 cruise liners that visited. 90 are scheduled to visit this year.

Key strategic objectives for 2014 include a primary focus on driving core UK market awareness, generating interest and a ‘call to action’ through all channels; executing strong ‘fully integrated’ campaigns, developing stronger digital channels to drive the call to action and having a clear brand positioning and messaging which communicates the unique essence of Guernsey and its sister islands. The event also included speakers from the private sector including chairman of Chamber’s Hospitality and Tourism sub-group Luke Wheadon. Mike said working in closer collaboration with these industry stakeholders would help deliver the message that Guernsey was a ‘consistent and compelling proposition’.


Medieval meets modern… Digital Guernsey at a castle near you Have you booked your place yet?

and explained how important it is for local businesses to attend and how even very small operations can really benefit from digital innovation.

Chamber’s flagship event in the first quarter of 2014 is only days away. The all day event will take place on 12 March at Castle Cornet and aims to inspire and equip Guernsey businesses to maximise the potential that the ‘digital world’ offers. Coming so soon after the publication of Commerce and Employment’s economic strategy that states as one of its objectives, the aim to develop a competitive digital/ ICT industry in Guernsey, the event’s timing couldn’t be better.

‘It’s easy to remain focused on the day-to-day running of a small company and lose sight of the bigger picture.

Digital Guernsey boasts an impressive line up of presenters including headline speaker James Cashmore, Google UK’s director of retail who is responsible for developing communications and partner development strategies for Google’s advertising offerings to retail companies across Pure Play categories.

‘Google was on the rise. But it went far beyond just ’business’. It was all totally fascinating and I just wanted to be a part of it. It is still a rapidly changing scene and it has remained fascinating to me ever since.’

This really is an event not to be missed but don’t take Chamber’s word for it… Rory Cellan-Jones, BBC’s technology correspondent, who is the event’s keynote speaker and facilitator spoke to Contact

‘The big developments at the moment are better networks and mobile internet connectivity which have huge implications for businesses. Connectivity is of particular importance to a location such as Guernsey.’

With the digital world changing so rapidly, this is an ideal opportunity to meet some truly inspirational innovators and to learn how digital can help a business work better.’ Rory’s own fascination with technology dates back to the 90s when he was BBC business correspondent.

Looking to the future, Rory believes that ‘connectivity’ will be a buzzword.

He also predicts growth in the phenomenon known as ‘the internet of things’ - a scenario in which objects, animals or people are provided with unique identifiers and the ability to automatically transfer data over a network without requiring human-to-human or human-to-computer interaction. A crude example would be a fridge that automatically orders milk when it identifies stocks are low. The event promises to generate stimulating debate. The day will be broken into three parts: •

the potential of digital – focusing on the impact of digital on business models, ways of working and living and customer relationships;

the reality of implementation – examining the challenges businesses face including developing a digital strategy and flexing the organisation to make it happen;

• stories from the floor – looking at what others are doing and what’s working well and not so well. For more information and to book your place visit

Speakers Rory Cellan-Jones James Cashmore John Waterworth Philip Smith Alex Taylor Steve Streeting Christian Barnett Simon English Meriel Lenfesty

technology correspondent BBC director of retail Google UK Government Digital Service chief executive CBO Projects entrepreneur software developer founder Christian Barnett & Co. creative director Crowd Media founder Flow Interactive



It’s all change for new chief Transformational change is the main objective of the States’ new chief executive. Paul Whitfield, formerly chief officer of the Home Department, said significant change was already taking place. No change worth making is easy and every change the States is going through is working,’ he said.

Grant Thornton breakfast seminar series proving popular

At the Chamber of Commerce January lunch, which attracted a record number of attendees, Paul said making improvements to the States of Guernsey was key to its future success and that a major contributor to successful change was the States having a better understanding and relationship with its customers.

Chamber’s 2014 programme of networking and business events got off to a flying start on 17 January with over 80 people attending a breakfast seminar on social media.

‘To understand, we need to listen to them to deliver better outcomes,’ he said.

The seminar was the first in a series of five events sponsored by Grant Thornton being held throughout the winter months. They cover a number of key issues facing businesses across all industry sectors. Topics include cash flow management, customer service and starting up a new business.

‘The Personal Tax and Benefits Review, for example, has been one of the most successful public consultations and conversations of the past few years. I want there to be more of that; the public sector talking and explaining, listening and learning.’

The January event was followed by two in February – ‘Entrepreneurship, the rocky road’, and ‘Managing your cash flow and solvency.’

As part of his vision for the States Paul wants greater transparency and access to public information.

Dave Clark, managing director of Grant Thornton, explained his organisation’s involvement: ‘I’m delighted that we can support such an exciting seminar series and one that will surely help the Guernsey business sector. It’s very pleasing to see so many people attending and the quality of the speakers is excellent.’ The series continues on 20 March on the subject of recruitment and succession planning and the final event is on customer service on 10 April.


However, he believes that the ‘listening’ has already started.

‘We need to explain ourselves better. We need results and expedient policymaking.’

Paul said his vision was of an organisation that would bring about a more efficient government. ‘A more efficient government brings, ‘greater quality, efficiency and flexibility in services.’ ‘In Guernsey we have three emergency control rooms which are manned all day, every day by different staff. On an island this small we should be able to co-ordinate that from one control room. If successful, Guernsey would be only the second place in Britain that will have achieved this.’ He reminded attendees that there are many civil servants who are already doing excellent work such as caring for children, making the island safe and keeping us connected to the outside world. Paul was born and educated in Guernsey and served in the armed forces for nine years before joining the UK Home Office. He returned to Guernsey in 2006 working as the deputy governor of Guernsey Prison before becoming chief officer of the Home Department in 2008. He took up his post earlier this year.

Congratulations to Dr Elina Steinerte who won the Liberty Apartments’ competition published in the January/ February issue!


Sponsorship secured for The Guernsey Customer Service Awards Livingroom Estate Agents will sponsor the Chamber-endorsed event for a second year. It has been an eventful year for the Livingroom team with office renovations and expansion into the first floor of their St. Martin’s premises, staff growth and record-breaking property sales. Livingroom director, Simon Torode, said: ‘It is no secret that Livingroom strives to provide high levels of service and being involved with the event fits perfectly with our own ethos.

‘Modern culture seems to fixate on highlighting bad customer service but we felt it was about time to promote the good and showcase deserving local businesses with a truly positive focus. Excellent customer service, and the ability to promote a company’s services in a positive light, acts as a huge competitive advantage and has an important role to play in our society. ‘While international web based companies can provide fulfilment solutions to our island they cannot replace good old fashioned, personalised service which should be heralded. This is exactly what The Livingroom Customer Service Awards does and we actively encourage all likeminded islanders to get involved.’

by Guernsey Post, Sure, the Chamber of Commerce, Bailiwick Estates and the Commerce & Employment department. Founder of the event, Julie Todd is looking forward to another successful event. ‘This year’s Livingroom Customer Service Awards will be bigger than ever before with a change to some categories and the introduction of some new and innovative elements. I am delighted that Livingroom is back on board and am also very grateful to Chamber for its on-going support’. Public voting takes place throughout May to mid-June, with the awards event in Market Square on Thursday 3rd July. Further information can be found at

Individual awards categories are supported

Tribute to Peter Budwin It is with great sadness that we hear Peter passed away very recently. Peter was instrumental in the formation of the Confederation of Guernsey Industry in 1985 and worked tirelessly to ensure that the voice of the smaller industries was heard in the States in

particular by Commerce & Employment (as it is known today). He served as director and chairman of the confederation and was affectionately known as ‘Mr CGi’. He was always willing to offer help and advice when asked and was looked to for his sound judgement and leadership. Peter Budwin was the perfect gentleman. Both the CGi and Guernsey Chamber together with many others on our island will miss him greatly.



‘Zero to landfill’ policy for local IT recycling specialist

Disposing of your old computer equipment and data holding devices via a non-secure means can pose a significant risk to your personal security or the security of your business. Even after being wiped and seemingly destroyed with a hammer, confidential information contained on your hard drive or data devices may still be accessible to criminals sourcing old hardware from landfill sites.

It is important that we all now adopt a responsible attitude towards the recycling of IT equipment to avoid an escalation in environmental problems and data theft. Knowing that your confidential data has been completely erased from hard disk drives and tape media is essential, but so is the reassurance that disposal of your redundant IT equipment is not damaging the environment.

Loss of data isn’t the only irresponsible issue however when throwing out computer equipment. If sent to landfill or incinerated, it can release toxic materials such as lead, mercury or cadmium into the soil, groundwater and atmosphere, thus having a negative and damaging impact on the environment.

From the removal and recycling of screens, PCs, printers, photocopiers, switches, servers and telecom equipment, Galaxy Computers will provide full end of audit documentation, itemising details such as item, make and model along with serial number and, if applicable, asset tag number in the end of collection certification. Depending upon the level of service requested by the client, equipment will either be processed onsite at the client’s offices or in one of Galaxy Computers’ bespoke vehicles, or be transported to the warehouse where tags, hard disk drives and all confidential data will be removed and destroyed as, at all times, the company undertakes to maintain their clients’ anonymity.

Rapid technology change and low initial costs of equipment have resulted in a fast-growing surplus of computers around the globe and it is shocking to learn that only a small number of these, approximately 15%, are recycled at end of life.

Stuart Moseley GALAXY the Channel Islands more than 10 years ago, ADVERT local company Galaxy Computers was born, offering secure and confidential onsite of Galaxy shredding of hard disk drives and tape media, recycling and eco-friendly disposal Computers of all computer hardware, and the purchase of end of life or redundant IT equipment. highlights the Confirming and recognising the company’s commitment to protecting our island’s and preserving valuable world risks associated environment resources through recycling, the company was awarded the Keep Guernsey Green with disposal Award in 2012. of redundant The European Waste Electrical and Electronic Equipment directive clearly computer recognises that electronic equipment needs specialist handling and disposal and it also requires that at least equipment. 75% of raw materials be recovered.

Identifying a need for specialist IT recycling in

How many of us have redundant computer hardware and software lying around because we are not sure how to get rid of it securely?

Galaxy Computers however, is extremely proud to have a ‘zero to landfill’ policy, as it recovers 100% of the raw materials for recycling.

Through its secure and confidential recycling service, the company also supports the local community as it works closely with Guernsey’s prison. Once all data holding devices have been removed and destroyed, IT equipment is taken to the prison where inmates then disassemble the computer hardware components such as lead, steel and circuit boards, for recycling. On completion certificates of destruction by recycling of each machine will be issued. Galaxy Computers has invested a great deal of money to ensure that data can be destroyed securely and in an eco-friendly way. Companies should therefore think seriously about disposing of hardware and data holding devices safely. There could be a small monetary return on redundant hardware and a valuable space gain in your office. At the same time you can be safe in the knowledge that you are protecting the environment!

Galaxy CI offers a highly secure, confidential and eco-friendly way to dispense of unwanted computer equipment and data. Tel: 01481 242412 |

• Secure shredding of hard disk drive and tape media • Recycling and disposal of all computer hardware • Purchase and value recovery of redundant hardware • Hardware supply (sale or rental) from component to complete solution


David Byers Shedding light on Guernsey’s energy infastructure



For any jurisdiction such as Guernsey, which promotes its products and services to a global market place, energy security has to be high on the list of ‘must-haves’. Connectivity is the heart’s blood of any island community, but for one such as ours, which punches well above its weight on the international financial services stage, utility outages become even more problematic.

There are several new initiatives afoot to diversify Guernsey’s economy by facilitating alternative sectors. Commerce & Employment’s (C&E) Project Proteus, launched late last year, aims to make Guernsey a technologically advanced jurisdiction in order to create low footprint, high-revenue industries delivered by the creative and ICT sectors; the recently established Creative Industries group seeks to bring together the island’s creative sectors – from advertising to architecture, artists to designers – to establish a centre of creative excellence in the island. Only last month, C&E launched its new economic strategy setting out no fewer than 27 strategic aims. These included ensuring that the island’s infrastructure is sufficiently robust to develop a competitive digital/ ICT industry, and deriving greater economic


benefit from the e-gaming sector. Whether regarded as wholly achievable, challengingly ambitious or mere pie in the sky, the key role that long-term energy security will play in the success or otherwise of the plan is self-evident.

I have a lot to learn about the island, and how it works. I have absolutely no intention of trying to tell Guernsey what to do but if my background can be of any use then I would be pleased to help – Guernsey is now home.’

David Byers has recently arrived in the island and taken up residence in St Martin’s with his partner, who is a newly appointed consultant child psychiatrist. David is not someone likely to put his feet up and take it easy and is keen to get involved with island life using his extensive expertise and knowledge base on infrastructure, particularly relating to energy – a sector in which he has worked for many years. However, David is fully aware of his status as a ‘newbie’.

David has spent his first few months reading – and we are not talking about Ian Rankin’s latest Rebus case but the not insignificant number of documents relating to our local infrastructure produced by States departments, business associations, consultants and pressure groups.

‘I have just got off the boat and I realise that

‘I need something to occupy my time otherwise I will get horribly bored. So I have been doing quite a bit of local research. My office is awash with reports, working papers and strategy documents that I have gradually been wading through

DAV ID B Y E RS (quite literally at times as some are ‘filed’ on the carpet). There is certainly no shortage of cogent reports – transport strategy, housing policy, renewable energy strategy, financial transformation programme… arguably too many as it’s quite difficult to work out how decisions are actually made.’ David’s experience and expertise in the infrastructure arena is unquestionable. His CV would be the envy of many and in parts could form the basis of a potential film script – his travels and work having taken him into some pretty difficult regions (ex-soviet, Middle East, Africa, Asia, South America, India) and even into war zones. Having held senior and board positions in every aspect of global energy including oil and gas, international electricity and nuclear safety, his credentials speak for themselves.

time to say the least. You could say that Perestroika and Glasnost changed my life. It opened up access to areas that had previously been financed by the Soviet Union and which were suddenly seeking strategic partners in the energy sector. Politics was part of my everyday work.’ More recently David took himself out of the corporate world seeking some well-deserved peace and quiet in one of his favourite corners of the world – southern France. But his skills and expertise were soon called upon and he undertook consultancy work

David describes his energy experience as being ‘highly political’ and no more so than during his time as president Europe/Africa/ Middle East for TransCanada International, the world’s second largest pipeline company at the time, with operations in 15 countries and a capitalisation of $32 billion. The organisation wanted to break into Europe and gain control of the energy ‘pinch points’. David spent much time in Slovakia and the Ukraine where, at the time, negotiating with governments and dealing with the local mafia were one and the same. ‘I was responsible for the company’s operational management and development in the region. The role included extensive involvement with eastern European energy politics and infrastructure. An interesting

Dealing with Guernsey politics would surely be a doddle in comparison. As far as Guernsey’s infrastructure is concerned, despite only having been in the island a matter of months there are aspects which to David stuck out like sore thumbs from day one. ‘Guernsey’s energy sources are insecure and in need of some significant additional investment. Reliance on old diesels and a single nuclear connection is not sustainable in the long term. Fukushima may seem a long way from Guernsey, but the consequence for the island is that France has a new market to feed called non-nuclear Germany.’

With an MA in theoretical physics from Cambridge plus a PMD from Harvard Business School, David came up through the state education system on Tyneside where the economy relied on shipbuilding and heavy industry. His energy career began within the nuclear industry before he moved to oil and gas and then the National Grid as international business development manager – a role which he describes as ‘being paid to travel around the world spending someone else’s money.’ In this post David was responsible for negotiating joint ventures and strategic alliances around the globe and for negotiating multilateral finance initiatives for global infrastructure, energy and telecommunications investments.

Minister at the time. This began in 2003 just post invasion. Travel to Kurdistan involved a 27-hour desert crossing under heavily armed escort – something David euphemistically describes as ‘colourful experiences’.

Renewable energy sources are an option to supplement supply. As the founder and first CEO of the UK Renewable Energy Association (REA), of which he continues to be honorary life president, this is something close to David’s heart.

I have absolutely no intention of trying to tell Guernsey what to do but if my background can be of any use then I would be pleased to help – Guernsey is now home. becoming strategic and economic advisor to British and Turkish oil and gas companies active in Kurdistani Iraq as well as advisor to the Iraqi President and Kurdistan Prime

‘I had done my ‘dirty energy’ time. When the REA was established we had 14 members; there are now just under 1,000. This is something of which I am particularly proud. The REA created a ‘go to’ voice for government for all things relating to renewables, irrespective of type. We brought together all trade associations relating to tidal, solar, wind power and so on ‘under one roof’. As the expression goes ‘the whole is greater than the sum of its parts.’ The association plays a highly political role in negotiating the right regulatory framework for renewables in the UK.’ David has some strong views on the type of renewables on which the island should focus. ‘Believing that marine renewables are a feasible option for a population of 64,000 is a non-starter. The UK hasn’t fared well in this area either. It is incredibly expensive with numerous other major issues to be taken into account – the marine environment and costly challenging maintenance for example. ‘Solar on the other hand has some real potential for the island. With the number of south-facing roofs in a small area it’s a renewable source that should and could



be deployed effectively and I don’t understand why this isn’t being done. It’s relatively inexpensive and could make a material contribution to supply. Financial incentives would inevitably need to be part of any strategy but would be well worth the investment. ‘With costs falling and an insolation level of 1,300 kWh per metre squared per year, photovoltaics make sense in Guernsey. We do not need to copy the bad experiences in the UK or Spain.’ Environmentalists will also welcome David’s conviction that Guernsey is ripe for the electrification of transportation, as it adds electricity generation capacity.

behavioural or technical – deliver savings in both energy consumption and energy bills and should form a fundamental part of the energy discussion.’

With costs falling and an insolation level of 1,300 kWh per metre squared per year, photovoltaics make sense in Guernsey.

‘Electric cars are perfect for these short distances. Limited range is one obstacle preventing their wider deployment in the UK and elsewhere. It’s a problem Guernsey doesn’t have. Why not introduce a small overhead transit system in St Peter Port too, integrated into future sea defence works? Decisions need to be less conservative and more long-term visionary.’


A combination of jet-kerosene, LPG, petrol and diesel in such close vicinity? – a pretty potent concoction. An accident would cause unmitigated damage.’ Of the island and its residents in general, David is extremely complimentary. ‘I have been fortunate enough to travel extensively all around the world and I can honestly say that I have found Guernsey people to be the most courteous and polite I have encountered. Everyone has been extremely open to meeting and speaking with me for which I am very grateful. ‘I also applaud the island’s clear debt-averse attitude. Guernsey is definitely in a healthier economic position than many other jurisdictions, but lacks growth opportunities.’ With the depth and range of experience David Byers can bring to the table, the island has a willing resource it would be foolish to ignore. We are surely going to hear more from this ‘newbie’ in weeks and months to come.

Also a champion of energy conservation, he sees the issue as a key part of the island’s long term energy strategy. ‘This is arguably even more important. Energy efficiency measures – whether

‘Bringing liquid petroleum into a dry dock is of concern. There seems to have been a long-term debate about a deep-water harbour but without resolution.

Of concern however is some of the aging infrastructure at St Sampson’s harbour and the inherent threat this poses.

B usiness D iary

Coming up… A few of the key business events for your diaries Date



11 March

CRS Introduction to Islamic Finance

0930 (all day event) Les Cotils

11 March

Rise and Shine networking breakfast


Tel Anne 07911 721759

12 March

Digital Guernsey

0930 (all day event) Castle Cornet

13 March

PwC Breakfast Briefing Asset Management 2020: a brave new world 0830 – 1000 OGH Hotel

17 March

Chamber monthly lunch Bethan Haines, States treasurer




OGH Hotel


20 March Grant Thornton breakfast series Seminar 4 Recruitment & succession planning 0730 – 0900 Les Cotils

15 April Grant Thornton breakfast series Seminar 5 Customer service 0730 – 0900 Les Cotils

29 April

Rise and Shine networking breakfast



Tel Anne 07911 721759

19 May

Chamber monthly lunch


OGH Hotel

If you would like your even included in our diary please email details to

not Red Tape

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The changing face of Guernsey’s pension market Stephen Ainsworth of BWCI takes a look at Guernsey’s pension provisions and what we might expect to see in 2014 Pensions in Guernsey have never been more important than at present. Long gone are the days when employers awarded a pension for a lifetime of service to support their workers’ few remaining years of old age. Pensions are now seen as a key employee benefit and a good pension plan is an important part of the total reward package. Increasingly, pensions are also being regarded more as retirement savings, enabling the continuation of an active lifestyle during retirement, which in some cases could be almost as long as the working life. The changing nature of this pensions contract between employers and employees has caused many employers to reconsider their pension commitments and, indeed, the States of Guernsey is currently going through that process with its own employees. In the private sector, the recognition of pension obligations in the employers’ financial statements has caused a rethink on pension provision, since the combination of lower projected investment returns, investment volatility and improving longevity have all contributed to making defined benefit pension plans unattractive to many finance directors. In a sense there is an irony here since, in Guernsey, unlike the UK, it is still possible for unscrupulous or impoverished employers to walk away from these pension obligations to the extent that they are not already funded within the pension plan. This might usefully be a matter for consideration in any future pensions legislation. With the closure of many traditional defined benefit pension plans and the withdrawal from the island of several of the insurance

companies providing pension contracts, we have seen significant development in both employer-sponsored defined contribution pension plans and in personal pension arrangements (known as retirement annuity trust schemes, or RATS for short). These are essentially a means of providing retirement savings through the growth of a personal retirement fund during a person’s working life and the payment from that retirement fund during retirement (or the purchase of an annuity to insure those future payments at the point of retirement). While that concept is straightforward, many people do not engage with retirement planning, or engage too late in their working lives to be able to build up an adequate retirement savings fund. In a sense, this is unsurprising, since regulatory and compliance requirements can make pension products appear quite complex. Thus I welcome the news that the Guernsey Financial Services Commission is planning to review its RATS rules this year, with a view to simplification and hopefully a resultant reduction in the costs of providing such pensions to Guernsey residents. I believe that there would be a much better take up of pensions arrangements if they can be presented as straightforward retirement savings accounts, with a minimum of regulatory constraints, so that more of the pension contributions can accumulate for retirement, rather than being absorbed in administrative or compliance costs. The importance of pension provision to the long-term prosperity to the Island has been recognised by Guernsey’s Social Security and Treasury and Resources departments, which included pensions in their public consultation last year. A number of ideas

were floated, including whether there should be auto-enrolment of employees into a pension plan or compulsory pension contributions, or whether there should be a second tier voluntary States pension plan. Which, if any, of these proposals will be taken forward is not yet known, but we are expecting any changes to be brought to the States during 2014. Beyond the domestic pension scene, international pensions continue to play an important role within Guernsey’s finance sector. While QROPS captured the headlines for a brief period recently, Guernsey has been a recognised centre of excellence for international pensions for upwards of 30 years and continues to provide a broad spectrum of specialist pension services to clients, ranging from major multinationals to expatriate individuals. Indeed the demise of Guernsey QROPS has been exaggerated, with existing books of business continuing in Guernsey. However, new international QROPS transfers are targeting other locations, such as Malta or Gibraltar, while Guernsey is still considering whether to re-enter this market. In the meantime, new international pension products are being developed in Guernsey for the growing international market. All in all, the future for Guernsey pensions remains bright. While there may be no certainties in life other than death and taxes, a need for pension provision is a near certainty for all of us. Indeed, a tax-advantaged retirement savings plan can mitigate the taxes and can make an ever-increasing expected lifetime that much more appealing!



The generational divide and the tea chest Paul Buckle of AO Hall wonders what his grandfather would have made of the complexities of today’s pension options. My late grandfather was a genuine ranter, God rest his soul, and I can remember many occasions when I sat and listened to him fulminating about all manner of social evils to the point where you would think we lived in a world where wholesale corruption and greed was the norm. One of his most serious complaints, among many, was the cost of living during his later life, and even though he had a private pension, as well as the basic State grant, it was in his view scant reward for the long years of service he had given his employer, and a poor return on his national insurance contributions. And above all, it was far too complicated. I doubt he gleaned much from his benefit statements and contribution notices. Just more paper, more figures and more costs. He’d have been better off, he used to say, with the proverbial tea chest under the bed over which at least he had some measure of control. All that was many years ago now, but there is a kind of formidable logic here, which many of us even today would still accept. What we are talking about after all, is saving for our retirement; putting money away now to draw on later when we no longer have a paid income from employment. That ought not to be too difficult a concept to grasp, surely, and it ought also to be something we are at least encouraged if not forced to do. And yet we have to grapple with a single (perhaps soon to become a dual tier) state benefit, supplemented by an optional private arrangement run by our employer, which is invariably constituted as something called a trust. Then there is the unintelligible jargon that tells us our benefit is either final salary (defined benefit) or money purchase (defined contribution) or a combination of the two, or even career average earnings based. We get tax relief on our contributions, which is good, and we’re told what these contributions will be worth in thirty years time, assuming a certain rate of return, which


is helpful. And yet that rate never eventuates, and more puzzling still, here in Guernsey we can apparently leave the scheme and take our contributions at any time to help if we ever find ourselves short. In that event our employer keeps its contributions for itself and we have nothing to show for our efforts. So what do we take from all this? Well, two things immediately jump out: first, that the current structure of pensions may be far too complicated, and second, that we are sending out contradictory messages about the need to save for retirement.

Two things immediately jump out: first, that the current structure of pensions may be far too complicated, and second, that we are sending out contradictory messages about the need to save for retirement. As to complexity, one has to question the suitability of the trust as the definitive model. Traditionally, the trust was used as the vehicle to protect against employer insolvency: if the employer went bust, the pension fund assets, being held separately on trust, remained available to the pension fund members, and were not the property of the employer’s creditors. Also for the fund to be tax approved, it had to be a trust. But Maxwell showed us how easy it was to get at

monies even held on trust, and the ensuing raft of legislation in the UK how complex a regime was needed to try and prevent that happening again. And income tax only insists on a trust because (RACS aside) there is no better alternative at present. So we ought to question whether the trust, with all the complexities it brings, is really the best vehicle for saving. Wouldn’t it be simpler for instance, to have some form of single segregated fund, possibly States backed and professionally administered, into which everyone’s contributions were paid, and which was targeted at providing at least a minimum level of pension relative to the level of contributions paid in? The answer to that used to be (in the UK at least) that employers felt they would earn more for their money in their own scheme (and hence more incentivise their staff ) than their NICS would earn in SERPS and now S2P. So it was better to contract out. But that may not still be the case, and some employers may feel the cost of providing their pension scheme is no longer an acceptable alternative, except for higher earners. As to contradictory messages, the idea that here in Guernsey, we can in theory use our pension pot to pay off our debts, runs contrary to the message that because we live longer, we must pay more for our retirement. In fact, the distinction between the position here and in the UK could not be starker; here we can opt out at any time and take part of our pension pot to use as we will, whereas there, the latest (admittedly somewhat radical) thinking is that the available opt-out from auto-enrolment should be removed, and people should pay for their retirement just as they must pay tax. What exactly my grandfather would have made of all this who knows? But I very much suspect that in spite of his protests he was actually better off than many of his peers and even his superiors are today. Food for thought.

EXPERT KNOWLEDGE, HAND PICKED IN GUERNSEY At AO Hall we have earned international recognition as a premier practitioner across each of our specialist areas: corporate, dispute resolution, employment, pensions and fiduciary. We take the time to listen and understand what our clients want to achieve. We provide practical and focused legal advice that is right for your business, which achieves your objectives and delivers results. CORPOR ATE | DISPUTE RESOLUTION | EMPLOYMENT | PENSIONS | FIDUCIARY

Guernsey’s favourable climate has meant that horticulture has played an important part in its economy. It is renowned for the production of the Guernsey tomato which was historically the island’s major export.

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Canaccord Genuity Wealth Management is a trading name of Canaccord Genuity Wealth (International) Limited (‘CGWI’) which is licensed and regulated by the Guernsey Financial Services Commission, the Isle of Man Financial Supervision Commission and the Jersey Financial Services Commission and is a member of the London Stock Exchange and the Channel Islands Securities Exchange. CGWI is registered in Guernsey no. 22761 and is a wholly owned subsidiary of Canaccord Genuity Group Inc. Registered office: 2 Grange Place, The Grange, St. Peter Port, Guernsey, GY1 2QA.


The Fragile Five (not by Enid Blyton) Justin Oliver of Canaccord Genuity Wealth Management describes the on-going vulnerability of emerging markets and counsels caution for 2014. Whilst it is feasible that ‘The Fragile Five’ was one of Enid Blyton’s first ideas before settling on ‘Famous’ as a more appropriate adjective, the origin, in this instance, is far more mundane. ‘The Fragile Five’ is a term which some have applied to describe the collective of Brazil, India, Turkey, South Africa and Indonesia – emerging economies whose position is extremely precarious at this moment in time. If you haven’t noticed before now, the investment world loves both acronyms and pithy soubriquets. While all emerging markets are clearly not the same and the term itself implies a homogeny that simply isn’t accurate, it is clear that many of the previous ‘poster-children’ of economic development are in the midst of severe growing pains. The number of negative events which has engulfed the developing world is not easily distilled within one article, but to put these issues into context, the political turmoil in Thailand and Ukraine, the political-economic chaos in Turkey and Argentina and the prominent collapse of the China Credit Trust Co. (CCTC) – and what this implies for China’s shadow banking system – are symptomatic of the deteriorating backdrop. Unsurprisingly, investors have reacted to these and earlier developments by indiscriminately jettisoning all emerging market assets, be they currencies, bonds or stocks. The Turkish lira slumped 23% against sterling in 2013, while emerging stock markets fell 2.6% in amalgamation, at a time when the US equity market returned over 32%. Meanwhile, bond markets across the region fell 12% last year at a headline index level and arguably would have fared far worse had not many investors been prepared to withstand this volatility due to the attractive levels of income being generated. So, are the prospects for 2014 any brighter than last year? Regrettably, it is likely that

investors will need to continue adopting a careful approach, although financial crises and turmoil often create buying opportunities. Careful timing, however, is paramount. Why the continued caution? Much relates to the fact that many of the problems afflicting the region are of policymakers’ own doing. India and Brazil, for example, are running significant current account deficits – effectively their imports of goods, services and transfers far exceed their exports.

So, are the prospects for 2014 any brighter than last year? Regrettably, it is likely that investors will need to continue adopting a careful approach. Turkey and South Africa have accumulated significant levels of foreign currency debt, leaving them vulnerable to the possibility of default should their currencies fall precipitously. This partly explains why the Turkish authorities raised the benchmark interest rate from 4.5% to 10% on 28 January. This is highly likely to be a futile measure, as history shows that interest rate manipulation rarely arrests a currency decline. Closer to home, the UK’s ill-fated effort to remain in the ERM in 1992 by utilising the same tactic is a clear example. Meanwhile, there has been a clear decline in profit margins across the emerging market universe, much of which marks a structural shift due to declining productivity, prolonged under-investment and capital

misallocation. As far as the latter is concerned, the greatest of these fears has centred on China, where many believe that a wholesale collapse in property prices and the banks is all but inevitable given the financial system is riddled with unrecognised bad debts and inefficiency. The previously mentioned collapse of CCTC – a coal producer whose financial products were structured and sold as a fixed income fund paying coupons of 10% a year for three years – is seen as the tip of the iceberg. To dispel one final myth, more robust growth in the developed world does not automatically imply an improved environment for emerging market assets. The headwinds being faced by the developing world are predominantly domestic in nature – deteriorating productivity and subdued domestic demand – while intra-emerging market trade is more important to many countries than trade with Europe or the US. All told, while emerging market assets were seen as the darling of the investment community just a few short years ago, the worm has clearly turned. Many developing economies have much progress yet to make and while some will make the transition relatively easily – Mexico, for example, is showing distinct signs of improvement – others will not. However, it is clear that the days of lumping all assets together under one all-encompassing title, purely for the purposes of expediency, have run their course. The usefulness of defining assets as ‘emerging markets’, ‘BRICs’ (Brazil, Russia, India and China), or ‘MINT’ (Mexico, Indonesia, Nigeria and Turkey), spurious to begin with, is now well past its sell by date.



Corporate insurance… is yours fit for purpose? Nigel Brand of Sapphire Underwriters explains how investing time at the planning stage can avoid potential pitfalls later. Insurance is hardly popular fodder for dinner table conversation but around the boardroom table, the topic should be a key agenda item – vital to a business long-term survival in today’s world of heightened regulation and a seemingly ever-increasing appetite for litigation. The spectrum of insurance types is vast – ranging from pets to cars from professional negligence and even body parts (David Beckham’s legs are insured for $70 million and allegedly Dolly Parton’s unique assets are insured for $3.8 million); with the current less than temperate weather conditions, water and storm damage claims are hitting dizzy heights. All insurance types share one goal – protection. It’s choice not chance that determines your destiny Brokers and underwriters alike bombard you with marketing promises and sales slogans guaranteeing to be the cheapest in the market place or offering guaranteed discounts on any other competitive quotation. They will undoubtedly fulfil these pricing promises but do they actually deliver what the client needs? Corporate insurance can be complex. There are always emerging threats or new regulatory risks on the horizon that have to be considered when purchasing insurance cover. Cyber (or data protection) insurance and AIFMD are two examples that have been all over the media in recent months. Whilst we live in a world where maximising margin and getting value for money is paramount, purchasing insurance purely based on cost is a dangerous path to tread, a path littered with well-meaning brokers and underwriters that don’t always live up to expectations. Sadly it is often only when making a claim that the shortfall in insurance cover becomes apparent.


Investing time and effort in engaging with your broker and underwriter to develop an open transparent relationship can avoid many of the potential pitfalls. It is vitally important to consider not only the current but also the future needs of your organisation. The better your provider understands your business, the less likely it is that you will have nasty surprises further down the line.

Corporate insurance can be complex. There are always emerging threats or new regulatory risks on the horizon that have to be considered when purchasing insurance cover. A prudent question is one half of wisdom Probably the most mind-numbing part of the insurance purchase process is the proposal form. To you it’s simple – you manage a business and you want some insurance cover that will satisfy the regulator and your board directors. On your desk however sits a document thick enough to be mistaken for a telephone directory (well nearly) that is demanding your immediate detailed attention. Spending time on completing the form as comprehensively as possible however is vital. It furnishes your provider with key information to develop a policy fully fitting your business’s insurance needs. Beware of a brief, non-probing proposal form, it will not allow a third party to gain a good grasp of your business.

Of equal importance and again perhaps something that’s not top of the ‘love to do…’ list is becoming fully conversant with the reporting requirements of a policy. Get to grips with these clauses at the outset and not as an afterthought as they can affect your ultimate recovery under the policy. The efficacy of the policy could mean the difference between an on-going business and an insolvent one; and the buck may not stop there if a claimant pursues individuals of the management team on a personal basis. Understanding the risk The underwriting evaluation process relies heavily on understanding the nuances of the risks faced by individual businesses. These will differ according to the regulatory environment in which a company transacts, the level of complexity of the business operation and the jurisdiction where the organisation is based. Beyond these external elements, consideration is also given to the operational risk management processes, policies and culture of an organisation. A provider should take the time to fully comprehend your approach to risk in order that this is reflected in the final policy. Sapphire Underwriters is a professional and financial specialty lines underwriting practice based in the Channel Islands Sapphire’s ethos is to be available to discuss and assist in understanding and providing solutions to its client base. The company is the only professional financial services underwriter operating in the Channel Islands and can be available at short notice to add value to brokers and their clients. Sapphire strongly believes in building long-term transparent business relationships with clients to avoid any nasty surprises in the unfortunate circumstance of a claim being made. Disclosure, transparency and openness are key to trust and sustainability.

Sapphire Underwriters is a Professional and Financial Specialty Lines underwriting practice based in Guernsey. We offer bespoke products to customers located in offshore jurisdictions and across all disciplines within the financial services sector. Sapphire offers a tailored approach to delivering practical solutions to clients. We pride ourselves on our responsiveness and our ability to react swiftly to client needs. Our services include: „ Data Protection Indemnity (Cyber) „ Investment Manager Insurance „ Corporate Service Provider „ Individual Director „ Fund Administrator/Trust Company „ Pension Trustee Liability „ Commercial & Financial Professional Indemnity „ Commercial & Financial D&O Liability „ Combined E&O/D&O

Sapphire – the only professional financial services underwriters in the Channel Islands.

Nigel Brand Director & Head of Professional & Financial Lines D: +44 (0) 1481 737414 M: +44 (0) 7781 131912 E:

your constant in an ever changing world Sapphire Underwriters PO Box 193 | Le Marchant Street | Guernsey | GY1 3LU Sapphire Underwriters is a trading style of Ortac Underwriting Agency Limited, a company which is licensed by the Guernsey Financial Services Commission


Private medical insurance Rebecca Goater of Network Insurance explains the benefits of outsourcing corporate private medical insurance to a broker. The healthcare system on the island is significantly different to the National Health Service available in the UK. In Guernsey, some healthcare services are paid for by the patient directly, whereas other services are provided by the States of Guernsey. Notably, the following services incur charges on the island: • • • • •

GP Visits; A & E Visits; ambulance use; dentists; and physiotherapy when requested by the GP.

This means that private medical insurance can be particularly beneficial to a Guernsey resident, particularly in the case of an accident, as treatment can be expensive. In this regard, there is a range of medical insurance products that have been devised with Channel Islanders in mind. These reflect the specific needs of islanders, and consider requirements that some standard UK policies may not include. For example, flights to ‘the mainland’ for treatment, and payment of GP fees. Many insurers will also arrange direct payment for routine GP checks-ups so you do not need to pay yourself, or contact your insurer. Private medical insurance is intended to provide security for when you require medical treatment, be it general illnesses, or accidents and emergencies. There are different scales of cover available depending on individual requirements and budgets and whilst some policies only provide cover in Guernsey, there are others available that provide cover in the UK, Europe or worldwide (as well as on island). When choosing your private medical insurance, it is also important to consider the underwriting method as well. There are various options available across the market,


which will impact upon what conditions are covered and from when. Each method has its advantages and you should ensure that you understand the differences before joining in order to guarantee that you are choosing the most suitable option. Given the advantages of private medical insurance to the Guernsey resident, it is not unexpected that many companies on the island provide this as a benefit to their employees.

By using a professional broker, for the same costs, a company can benefit from the knowledge, expertise and support of a broker, whose job it is to act on their behalf. There are several products available that have been constructed for companies based in Guernsey. Providers understand that companies want flexibility, and these plans meet this requirement. They can offer various level of benefits for different staff members, as well as different areas of cover for those based in other locations. Once again, it is important to consider a number of factors to ensure that the most suitable and reasonable product is chosen. A professional broker can be of great assistance here to ensure that all the relevant factors are considered and then their expertise can be applied to recommend the best insurer and product available.

However, many companies will arrange their own private medical insurance, the researching and administration of which can be time consuming. This is often done in order to keep costs low as it is often assumed that premiums and costs would be higher when using a broker due to the extra layer of assistance and support. In fact, premiums do not differ for companies or individuals if they are placed through a broker or intermediary, rather that directly with the insurer. Therefore, by using a professional broker, for the same costs, a company can benefit from the knowledge, expertise and support of a broker, whose job it is to act on their behalf. In addition, the company will also spend less time researching and administering the policy as the broker will take care of this for them. As time is money, this means that overall, the policy costs the company less if placed through a broker than it would if dealing with the insurer directly. Here at Network Insurance and Financial Planning, we have sourced a range of medical insurance products that have been devised with Channel Island residents in mind. We appreciate that people’s requirements and budgets for private medical insurance can differ, and there are different scales of cover in consideration of this. We are able to arrange for private medical insurance for both individuals and group schemes, or can assess any current policies that may be held and evaluate their suitability in line with your requirements. We have a private medical insurance advisor as part of our team, and they would be pleased to meet with you to discuss your specific requirements and budget, before explaining the options available to you.

In 1965 Network opened its doors in Guernsey. Ever since that moment we have been providing individuals and businesses with insurance solutions and financial planning. Among our earliest offerings were motor insurance and household insurance - and we have remained one of the island’s leading providers of these products to this day. Naturally, as we grew (employing more and more experienced and knowledgeable staff), we expanded the insurance range to include travel insurance, marine insurance, motor breakdown insurance and even (for the more equestrian islanders) horse insurance. It wasn’t long before we turned our hand to helping out the commercial sector with office insurance, shop & retail insurance and hotels, pubs & restaurants insurance. By now there was no stopping us - we added motor fleet insurance, tradesman insurance and marine cargo & transit insurance to our ever-expanding list of services. By ensuring that our clients got the best product - the one that covers everything that needs covering - rather than the cheapest, we continued to thrive. Group policies were next on the list - an important step in the growth of our business into the commercial sector - group travel insurance and group & personal accident insurance proved very popular with our existing commercial customers. Network, by this time, had grown a reputation for supplying a great range of services at competitive rates. But it was our high level of service that allowed us to progress. We were approached by the Guernsey branch of a large business that needed solutions for their corporate insurance policies. So, to meet their needs and further expand our portfolio of services, we introduced professional indemnity insurance, directors & officers liability insurance and property owners insurance. As new commercial clients came on board, we added event insurance and motor trade insurance - well, we had to make sure every eventuality was taken care of. Feedback from our clients suggested that one of the key reasons for their repeat business was our in-house claims team. We were able to deal with, and advise on, our clients’ claims quickly and efficiently. The result - satisfied clients. The thing about progress is that once you’re in the swing of it and momentum takes over it becomes very hard to slow. We had some very happy clients and a great reputation. Our next challenge turned out to be high net worth household insurance. Along with collections & fine art insurance and premium motor insurance it continues to be a part of our business that offers a huge amount of variety (Monets one minute, a fleet of Ferraris the next). To complete our suite of insurance products we added our super yacht insurance and kidnap and ransom insurance. With these in place, the number of UK and international clients making use of our services grew and we added some impressive names to our client list - not bad for a local, family-run company. Being a truly independent broker has always been very important to us - there aren’t many independents left - and our independence meant that we could enter the financial arena with a confident, unbiased approach. Soon after launching our financial range - life assurance, pensions, investments, mortgages and loans - we were expanding our team again to deal with the demand. With these new additions to the team we were able to slot business protection insurance into the range. And last, but by no means least, we added our private & group medical insurance - a service that we have worked very hard to get “just so” and one that we are particularly proud of. So that’s where we are today. We are a thriving and busy business, but never too busy to talk to our clients - existing or new.

We would love the opportunity to discuss how we could help you or your business. Pop in for a coffee and tell us your story.

Insurance & Financial Planning T: +44 (0)1481 701400 E:


Investment in Cherry Godfrey Consumer Funding II Limited is not a deposit. Investment in Cherry Godfrey Consumer Funding II Limited does not fall within the scope of the Banking Deposit Compensation Scheme (Bailiwick of Guernsey) Ordinance, 2008 and accordingly any loss of investment in Cherry Godfrey Consumer Funding II Limited is not eligible for compensation under that Ordinance. Loan Note Registered under 5.02. (4) of the Prospectus Rules by The Guernsey Financial Service Commission.

Minimum investment £50,000

9 year term

3 year break points (without penalty)

6% p.a. return or 5.75% p.a. return if paid quarterly and 5.5% p.a. if paid monthly

Ideal for Retirement Annuity Trusts You should discuss the suitability of the notes to meet your particular requirements with the trustee of your RAT

Managed by a leading, independent financial services company that has served the Channel Islands for 20 years

For more information call 01481 711666 or visit

This information is an advertisement and not a prospectus. It does not constitute an offer, or an invitation to purchase, securities in Guernsey. Investors should not purchase or subscribe for any securities referred to in this advertisement except on the basis of information contained in the prospectus which is available at the registered office of Cherry Godfrey Consumer Funding II Limited, 1 Fountain Street, St Peter Port, Guernsey, GY1 4AQ during normal business hours on any weekday. Investment in Cherry Godfrey Consumer Funding II Limited is not a deposit. Investment in Cherry Godfrey Consumer Funding II Limited does not fall within the scope of the Banking Deposit Compensation Scheme (Bailiwick of Guernsey) Ordinance, 2008 and accordingly any loss of investment in Cherry Godfrey Consumer Funding II Limited is not eligible for compensation under that Ordinance. Loan Note Registered under 5.02 (4) of the Prospectus Rules by The Guernsey Financial Service Commission. Issued by Cherry Godfrey Consumer Funding Limited reg no 55041. Contact


A local investment solution David Cherry of Cherry Godfrey Consumer Funding II Limited looks at one of the opportunities that is attracting local investors in their droves.

An economic recovery may be underway but, with interest rates at an all time low, investment returns from traditional savings products are proving unattractive for investors who are now seeking alternative ways to achieve a better return on their assets.

than many of the big banks who are likely to be less flexible in their lending approach with decisions dictated from UK or European owners. In addition to local knowledge, Cherry Godfrey also embraces the very latest in information technology alongside its tried and tested underwriting procedures.

Banks have been criticised for their role in the economic slump and there has been a tightening of regulations resulting in the main banking players now acting very differently to the way they would have several years ago.

The product provides a good rate of return with built in inflation safeguards so that your investment isn’t whittled away when interest rates increase. In addition, it also benefits from a nine-year term with penalty free break points at each three-year anniversary.

At Cherry Godfrey we recognised that, particularly locally, there is demand from investors for fair and reasonable returns on their funds and that the availability of credit is a vital part of any successful entrepreneurial economy. The Channel Islands are therefore well placed to support an alternative investment model that rewards both investors and locals alike. The investment product has proved to be very popular with the initial offering being fully subscribed well before its intended closure date and the subsequent launch of a second more flexible product. With a minimum investment of ÂŁ50,000, the investment product, which is not a bank deposit, does not fall within the protection of depositor schemes however, with all assets being entrusted to a major pan Channel Islands trust company, the level of security provided is very robust for a product of this type. One of the many benefits is that Cherry Godfrey knows its customers better

Given the good rates of return and relatively low risk, there has been a fantastic response from individual and corporate investors. Importantly, as the investment is managed by a local company, the funds are only being used to provide loans to Channel Islands’ customers. This has the added advantage of maintaining greater visibility around the use of the funds and benefiting from a buoyant and entrepreneurial economy. For example, much of the lending comprises of loans to existing insurance clients for the purpose

of spreading the costs of their insurance premiums. This is especially attractive as it carries an extremely low risk profile. Cherry Godfrey has been providing consumer funding, mortgage and insurance products in the Channel Islands for the past two decades and has grown to become the largest independent, pan Channel Islands provider of such services. It benefits from its unique route to market, selling products through numerous corporate and state owned partners. Given the good rates of return and relatively low risk, there has been a fantastic response from individual and corporate investors. Investors look for a balance of reliable return and good stability, and the investment product provides the performance investors need together with the flexibility and reassurance of dealing with a long-standing and well-known member of the local business community. Track record is important in establishing the suitability of an investment and, for Cherry Godfrey, our success over the last 20 years can be attributed to four key areas: expertise, sophisticated intelligence, diversity of portfolio and low rates of unemployment in the Channel Islands. All of these factors add up to a compelling offer that does not re-invent the wheel but simply goes back to the way that good old-fashioned banking used to be.



The changing face of Guernsey’s hospitality sector Luke Wheadon from the Bella Luce Hotel and chair of Chamber’s hospitality sub-group tells us how the industry is evolving.

‘Guernsey offers the visitor the most unique of experiences. With our abundance of flora and fauna, and stunning coastline, we really feel tourism should be embracing the more dynamic, high-earning professional who likes the high intensity long weekend as a means of relaxation.

‘The economic downturn did see a drop in the amount of hospitality events that local companies were hosting, which, given the economic climate, was no surprise. There has been a recent upsurge, but what they are looking for now is something that is both innovative and interesting - something new and different for both their staff and clients,’ he commented.

Corporate entertaining is no longer just about the business, it’s also about the pleasure. The Bella Luce hotel, restaurant and spa has a brand new range of corporate hospitality services, that will make any business trip to the islands a truly memorable experience. While the St Martin’s hotel still offers the more traditional get togethers - private dining, corporate summer events, and wine tasting - this year it is offering a comprehensive concierge service which can arrange a variety of exciting and exhilarating activities for those that really want to push the boat out for their visiting clients and staff. From sailing trips that explore the Bailiwick’s archipelago to a more leisurely guided walk, a RIB ride to Herm or a spot of lunch on the beach – you just have to ask. New this year are specially organised shooting trips, followed by a lunch or barbecue, which is a new initiative, designed to take in some of Guernsey’s great outdoors. Luke said their packages could be tailor-made to suit the needs of the client.


unique experience for visitors – whether they are here for business or pleasure,’ he said. He said whilst there had been noticeable cut backs in the corporate hospitality sector over the past few years, times appear to be changing, with increasing numbers of enquiries for 2014 – but companies are still looking for value for money.

With a concierge service at The Bella Luce, Luke feels that the hotel has the edge.

There has been a recent upsurge, but what they are looking for now is something that is both innovative and interesting - something new and different for both their staff and clients. ‘Guernsey and its sister islands are a beautiful part of the world and offer a

The Bella Luce offers high-end, boutique facilities and in 2013 was accepted into the exclusive club of Small Luxury Hotels of the World. The hotel has also had a flurry of recent National and International awards and accolades, featuring in The Times’ Cool Hotel Guide, Condé Naste Johansens Guide and AA Guide Top 200 in the UK and Ireland, as well as picking up a Tripadvisor Certificate of Excellence. ‘The corporate side of the business is a key focus for us and the hotel offers the full package. We can organise an action-packed day of events that can be rounded off with a fabulous meal in our restaurant and an overnight stay in our luxurious rooms,’ said Luke. ‘As chairman of Chamber’s hospitality and tourism sub-group I am conscious of how my peers and fellow island hoteliers are

It is essential we study global trends in the leisure and corporate markets as well as being aware of and exactly who the visitors to Guernsey are. looking at new and innovative ways of stimulating the market and it is essential we study global trends in the leisure and corporate markets as well as being aware of and exactly who the visitors to Guernsey are.’ He said he had seen a shift in the hotel’s leisure client base in recent years. Visitors are coming from further afield, and staying for shorter periods than the island was historically used to. Clients were once primarily from the UK and France, and came for one or two weeks at a time, whereas today visitors represent a range of

has just 23 rooms and it’s because it is a small family-run hotel that it can offer such a personal service.

nationalities and are generally on a second holiday or short break. ‘Corporate travelling has changed tenfold over the last few years,’ said Luke. ‘ The days of huge faceless hotels with thousands of guests are gone. Small, friendly boutique hotels offering a home-from-home experience are seeing a surge in popularity.’

‘We want our guests to feel at home here too. Nothing is too much trouble; if it is possible to achieve, we will do our best to make it happen.’

Luke and his family have a strong connection to the traditional granite farmhouse, as his great grandparents lived there during the 1940s. Today, The Bella Luce

Contact magazine will be featuring the tourism and hospitality sector in its next issue, out on 5th May.


tailored to your requirements At the Bella Luce Hotel & Spa we do things differently - whether that’s dinner or lunch in our ‘two rosette’ restaurant, enjoying great wines, rare whiskies, charcuterie and cheese in our ‘Tasting Room’, or simply kicking back in front of the roaring fireplace after a relaxing treatment in our spa, the Bella is the perfect location.

When it comes to meetings and events we offer unrivaled corporate packages. Our team of experts will work with you to create a bespoke itinerary to suit your every need from board meetings to private dining. Examples of which are:

- Coasteering followed by a BBQ lunch

- Clay-pigeon shooting followed by private dinner

Email or visit for further information.

- Fishing trip, following by a cooking masterclass Contact us on 238764 to talk through your individual requirements for your ideal day.


Guernsey’s gateway into the EU?

Malta is working hard to establish itself as the leading player in the team of international finance centres (IFCs) and some Guernsey businesses have been quick to open offices there, but is Malta a hard-nosed competitor, viable alternative or a gateway into the EU that Guernsey can use to its advantage? James Arklie comments.



Malta has a good CV. It boasts a Standard and Poor’s rating (BBB+); its own university; it constantly reminds us that it is an international finance centre in the EU; it still offers HMRC approved Qualifying Retirement Overseas Pension Schemes (QROPS); it is the only full EU member state to offer a Protected Cell Company (PCC); it is a leader in e-gaming solutions; and it has a regulator who will come and see you to discuss ideas and problems. All of this probably accounts for the fact that Malta is increasingly in the minds of fund, insurance, e-gaming, pensions and wealth managers when seeking a jurisdiction that serves their needs. But what relevance is an article on Malta to a Guernsey readership? The answer is straightforward. The needs of the clients and the businesses serviced by Guernsey have become increasingly global. Guernsey needs Malta (or Gibraltar, Bermuda, Switzerland and others) and perhaps more importantly they all need Guernsey.

sole solution providers. This is probably the reason why the Malta Financial Services Commission’s January 2014 newsletter you will see some familiar names on the list of new licensees – namely Confiance and Praxis. Look further, and other ‘local’ names such as Heritage, AON, Marsh and ARM – all with an established Maltese presence.

Guernsey needs Malta (or Gibraltar, Bermuda, Switzerland and others) and perhaps more importantly they all need Guernsey.

Malta as a gateway into the EU Malta’s membership of the EU has placed it on a level playing field with other EU countries. In essence, what this means for the Maltese finance sector is that if the services it offers are established in or run through Maltese legislation, it invariably has a golden passport into the rest of the EU.

Client requirements are changing The shape and focus of the needs and requirements of both the private client and the international corporate have changed. It is no longer about simple structuring for tax mitigation and asset sheltering but more about international investment vehicles; corporate risk mitigation through captives and other insurance and reinsurance vehicles; seeking out the most appropriate and best regulatory and legislative framework for establishing and selling funds; searching for the most beneficial tax legislation for asset protection and wealth management. These structures are often too complex to be offered and managed from a single jurisdiction. In the modern arena, a financial services business can only be a one stop shop if it is a ‘global’ one stop shop with shelves stacked with global products offered from offices or partnerships in key centres around the world.

This means, for example, that promoters and investors establishing or registering a fund in Malta immediately access the dual benefits of first, being able to market and sell in the EU and, secondly, with Malta’s adoption of the Euro in 2008, the costs and uncertainties of currency exchange are removed for investors.

IFCs as facilitators Increasingly, there is a sense that the IFCs and the high level of financial expertise within them, are taking on the role of facilitators, experts at enabling personal and business investment to be conducted globally and easily, rather than trying to be

base, needs to be able to offer services and products that are jurisdiction specific. A Guernsey provider meeting a client or business in Dubai that needs a service offered only out of Malta, Gibraltar (or, dare it be said, Jersey), is becoming the norm. To remain competitive the Guernsey firm must be able to make the service available, otherwise the client will quite simply go elsewhere. For obvious examples there is no need to look further than QROPS and our own image rights legislation. The QROPS rug was firmly pulled from beneath Guernsey’s feet. With these vehicles still in such demand a Guernsey fiduciary wishing to remain in this lucrative market needs to be able to access Malta to continue to be able to offer them. Conversely, Guernsey is the first jurisdiction with image rights legislation and if the market grows as we all hope, Maltese fiduciaries will need access to it – and any associated planning – for its clients.

This indicates that Malta is offering something that Guernsey cannot and that a financial services business with global ambitions and an increasingly global client

Malta offers options for the structure of a fund, but focuses on the Société d’Investissement à Capital Variable (SICAV) a structure recognised, accepted and understood throughout Europe by promoters and, importantly, investors, and favoured because of its variable capital nature and flexible sub-fund structure. For the more literate EU fund promoter and investor, Malta offers the light touch variable regulation applied through its Professional Investor Funds. Also, companies may list securities on the Maltese stock exchange and benefit from zero capital gains tax and stamp duty on share transfers.




The SICAV also appears in the heavily promoted Retirement Schemes that operate under legislation introduced specifically to attract and encourage multinationals and wealthy clients to establish and manage their pensions in and from Malta. For the multinationals, Malta’s EU membership offers a European pension platform for their pan-European offices.

– EU membership being a key one that permeates through all of the jurisdiction’s marketing communications.

Lastly, a brief mention of captive insurance, which is a key and firmly embedded element of the Maltese finance industry’s service offering. Again, as is to be expected, the differentiator Malta promotes is the immediate ability for the captive insurance companies to passport their services throughout the EU.

The distinctions between the two are now blurring. Equally ‘avoidance’ and ‘evasion’ are becoming increasingly interchangeable; we are now an IFC not an offshore tax haven.

The Maltese range of financial products and services are a familiar list - wealth management; trusts; foundations; corporate services; PCCs. Guernsey delivers all of these extremely effectively but Malta will offer a slightly different quirk or angle

Twenty years ago the firm I was working for met with a UK-based financial entrepreneur wanting to establish a trust company. We tried to persuade him to come to Guernsey and he looked hard and long at us, Jersey and the Isle of Man, before deciding to

While for the individual it is through this legislation that HMRC confirmed that UK pension transfers to a recognised Maltese QROPS will be considered.


establish his new business in an emerging Malta. He told me that with the EU already in its sights, Malta would become the gateway he was looking for to bridge the gap between the then heavily used phrases of ‘offshore’ and ‘onshore’. The distinctions between the two are now blurring. Equally ‘avoidance’ and ‘evasion’ are becoming increasingly interchangeable; we are now an IFC not an offshore tax haven (I never want to write those three words again!); tax transparency and the exchange of information is now the norm; and tax loopholes are being closed. One result is the bringing together of IFCs such as Guernsey and the countries of mainland Europe. We are now more marketable within the EU. But to take full advantage we need a gateway, and that gateway could just be Malta. For Guernsey the ongoing challenge is to keep abreast of the pace of that change and find the energy to ensure that the likes of Malta remain only a competitor and a useful gateway through which we market ourselves and don’t become the European alternative.

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Dr John Bonner, Medical Specialist Group (MSG) Consultant anaesthetist Dr John Bonner is now a partner of the MSG. John was born in Glasgow, studied medicine at the University of Dundee before going on to train in anaesthesia and critical care in Tayside. He completed additional training in obstetric anaesthesia. With a specific interest in the management of critical illness John also regularly teaches life support courses.

Henry Streather, KPMG KPMG has strengthened its US tax capabilities, appointing Henry as senior manager. A chartered accountant with 10 years’ tax experience, Henry spent the last five years working in the Cayman Islands office of a ‘big 4’ firm where he specialised in providing US tax compliance and advisory services to hedge fund clients.

Chairman Dr Steve Evans commented:

Tony Mancini, who leads the investment funds tax services team at KPMG in the Channel Islands, said:

‘The MSG is committed to bringing top quality consultants to Guernsey. Inviting them to take up a partnership ensures that the Bailiwick may benefit from their expertise for many years to come.’

‘We are seeing an increasing demand from our clients for US tax compliance services. Henry’s expertise will further strengthen the team at KPMG and will, no doubt, be welcomed by our clients.’

Mark Fitz-Gerald, Rossborough Mark has been appointed commercial account handler to look after Rossborough’s growing number of commercial clients.

Mike Freer, BWCI BWCI has
appointed Mike Freer as business development manager.

With 10 years’ experience within the legal industry including working as a criminal injuries claims handler, Mark has recently moved to the island with his partner and two children and is looking forward to the new challenge. Director Steve Moullin welcomed Mark to the team: ‘Rossborough’s client base is very diverse ranging from sole traders up to multi-national companies and Mark is already proving to have a natural understanding of the needs of our commercial clients.’

With over 30 years’ experience in the financial services industry
locally, in the UK and internationally, Mike will be working
 on new business
acquisition, marketing strategy and client relationship management, as well as supporting international growth. A key focus of the role is the promotion of Blue Riband - BWCI’s range of retirement solutions designed to meet the needs of a wide range of
employers and employees.
 Senior partner Stephen Ainsworth welcomed Mike’s appointment: ‘Mike has an
excellent track record in generating new business and we are delighted that he
has joined our team.’

Jo Carré, Active Group Jo has been appointed Active’s product and services director. Jo’s role will encompass all of the group offices as the company develops its growth programme. Chief executive, Brian Horsepool, explained that the role and Jo’s appointment demonstrates Active’s commitment to client service and product development, to continue to meet client demands across all locations: ‘Jo brings together her previous knowledge of Active Group and working with the Guernsey Financial Services Commission with the commercial experience she has now gained, which will help Active in taking its ambitions forward.’

Nick Batiste, Saffery Champness A longstanding employee of Saffery Champness Guernsey has been appointed managing director. Nick joined Saffery Champness over 21 years ago and has worked his way up through the firm. He succeeds Kelvin Hudson, who has been managing director for 13 years and who will remain as executive chairman. A director of a number of the organisation’s companies, Nick is looking forward to his new challenge:. ‘I look forward to working with my fellow directors to implement the future strategy for the Guernsey business and build on the solid foundations established under Kelvin’s leadership.’



Reporting to the Operations Manager duties include responsibility for the Registrar function, CDD/AML, reviews and quality checks. Knowledge of investment instruments, local legislation and previous relevant experience is required.

This senior role has line management responsibilities for other managers, involves attendance at board and trust meetings, new business take on and client contact and some co. sec. duties. Should be ICSA or STEP qualified.

For further information on these positions please visit www.


Lorraine Le Patourel, Inspired Estate Agency Lorraine Le Patourel has joined Inspired Estate Agency to head up its property lettings and management department. Locally born and educated, Lorraine has a wealth of local knowledge and extensive experience within the estate agency industry, with more than 15 years in lettings and property management. Lorraine’s career has also included a period within the finance industry, and she has certificates in administration, accounting and economics. Chris Carr welcomed Lorraine to Inspired’s team: ‘Lorraine has good working knowledge of a variety of building types. We are confident Lorraine will be a real success, heading up our property management and lettings department.’

Rachel de Gruchy, International Asset Monitor International Asset Monitor has appointed Rachel de Gruchy as managing director of their Jersey Branch. Rachel has nearly 30 years’ investment experience, including a period working in Melbourne. A former member of the London Stock Exchange, Rachel is a Chartered Fellow and Chartered Wealth Manager of the Chartered Institute for Securities and Investment. She is currently studying to complete a Masters of Applied Finance. Michael Strachan, founder and managing director said: ‘We are delighted that Rachel has joined us. Her calibre and investment knowledge is a valuable addition to our experienced and highly qualified team.’

Marc Farror, JTC Group Marc has been made director of JTC’s Guernsey operation one of three senior appointments by the group. Marc has 20 years’ experience working with some of the Channel Islands’ leading independent trust companies. In addition to developing the group’s Guernsey fiduciary business, he will play a key role in working with clients in Russia and CIS. Stuart Pinnington and Charles Grime become directors in Jersey and London respectively. Nigel Le Quesne, group chief executive commented: ‘We are delighted to welcome each of these senior practitioners. Their appointments will further support the group’s expansion plans in some of the key markets across the globe.’

Walter Ferrari, Nerine Group Walter Ferrari has been appointed finance director in Nerine’s Geneva office. Raised and educated in Chile, Walter is based in Geneva, where he has worked for a number of international finance companies and for a private family office where he was responsible for its accounting and finance requirements. As finance director he will be responsible for the management of all internal, client and fund accounting as well as group reporting for Nerine. Gareth Corbin, managing director said: ‘Walter’s appointment further strengthens our senior management team. I’m confident that he will be a valuable asset to the organisation as we look to the future.’

FINANCIAL CONTROLLER (permanent) This is a role for an ambitious, qualified accountant with commercial sector experience, who will support the group FD in a wide range of duties with the opportunity to develop management skills.

Marcus Leese, Ogiers Advocate Marcus Leese, who relocated to Hong Kong in 2010, has returned to Guernsey. Marcus has completed a four-year secondment to Hong Kong. He was the first Guernsey advocate to operate in Asia, a move driven by client demand and the rapid economic growth in the region. He will now divide his time between Guernsey and Hong Kong, as Asia will remain a key focus for Ogier. Marcus commented: ‘During my time in Hong Kong I have seen a number of Guernsey firms setting up in Asia and the level of understanding of what the island can offer has grown considerably. I will be visiting the region regularly to build on this momentum.’

Wendy Martin, EY Wendy joins EY as tax executive director in the Channel Islands. Wendy’s career has included senior roles in both the public and private sectors. She has an exceptional understanding of domestic and international tax policy. She negotiated the FATCA intergovernmental agreements with the US and the UK. Andrew Dann, managing partner, CI welcomed Wendy to the team: ‘Wendy’s involvement in developing international and domestic tax policy will provide our clients with a wealth of invaluable insights. She will be providing fund managers, trust companies and administrators with advice on how to address the compliance challenges associated with FATCA’.

DIGITAL MARKETING (permanent) We have an increasing need for qualified and experienced digital marketing candidates for a range of exciting opportunities with new and existing businesses on the island., email or call us on 710639



One St Julian’s Avenue is a prestigious development in the heart of St Peter Port, Guernsey, comprising 32 luxury apartments – 29 local market one, two and three-bedroom apartments and 3 open market penthouses – all with exceptionally large living spaces that are light, airy and modern. If you are looking for urban apartment living at its best, contemporary architecture, sleek interior design, and breathtaking views across the East coast or Candie Gardens, then One St Julian’s Avenue is the number one address for you. Phase two is now available. To reserve your apartment today contact one of the sales agents or visit Joint sole agents

T: 01481 711766 E:

T: 01481 233008 E:



Of the many good points to living on an island, there are the obvious ones – the lifestyle, the short commute to work. And the less obvious ones, – chance to fulfil different roles at once. Or, as Max Babbé puts it, the opportunity to ‘wear different hats’. ‘In Guernsey people tend to have their work hats, then others – associations, creative activities, charity work – there’s a lot of scope here.’ Max himself has a variety of hats. As well as being co-founder and director of an architectural practice called SOUP with studios in London and Guernsey, he is also a committee member of Creative Industries Guernsey, a council member of the Guernsey Society of Architects and a member of the YBG. Forming your own architectural practice is a lot to organise, but Max and his co-founders Jamie and Patrick, have managed to build a thriving business by staying true to their creative instincts.

collaborative way. I can work with builders to adjust technical drawings in real time. It speeds up the whole process, gives us great freedom, and crucially it doesn’t restrict the creative potential to the studio.’ Architecture was, predictably, a sector that suffered during the recession but there is an emerging pick-up in work, Max says. ‘In our sector, it’s tricky to have a long-term business plan. You don’t know what commissions will come in and what skills they will need. We aim to cultivate a practice founded on sustainable growth. This will ensure the practice builds up a solid resource of knowledge whilst always being at the cutting edge of design.

‘It was set up as a design-orientated practice. Our idea was to ensure every project was carefully crafted and special whilst providing our clients a bespoke personal service. Good design comes from knowing exactly what your client needs and offering innovative and creative solutions.’

‘We have also set up a number of research projects to solve problems with well-considered design. One of these is to look at how to re-use all the redundant greenhouses in Guernsey. We invited students to work with us and come up with thought provoking ideas. We are hoping to expand this programme with more interesting challenges.’

From early on, SOUP found itself receiving commissions from the Channel Islands, so Max and his wife Fiona moved back to the island to set up the Guernsey business. The company took full advantage of the latest technology to enable the practice to function from multiple locations.

Creative Industries Guernsey is a forum for promoting closer relationships between creative businesses, the arts, education, government and the community. Last year’s symposium was a great success.

‘All our files and applications are cloud-based, allowing us to work on projects anywhere in the UK. I can work on live drawings and 3D models with clients at their homes in a much more

‘It was the first time local creative industries had assembled in the same room to share experiences and discuss our future as a collective. Keynote speakers included internationally renowned architectural academics Theo Lorenz and Tanja Siems.

The Young Business Group is a dynamic networking organisation for the young and young at heart. The organisation represents a diverse range of local businesses. We provide members with an opportunity to broaden their contacts and to network in an informal environment.

behavioural economist Anthony Tasgal gave a master class on perception and storytelling, and Ben Cyzer from The Moving Picture Company blew us away with the CGI secrets of the Life of Pi and the moonwalking pony in the ‘3’ adverts. It was a fascinating day and better than we could ever have expected.’ Max is also council member of the Guernsey Society of Architects (GSA), which represents the island’s chartered architects. ‘Unlike the UK, the title ‘architect’ is not protected under Guernsey Law. The GSA raises local awareness of this. After our long training, we are proud to follow strict professional codes of conduct set out by the Royal Institute of British Architects.’ And then there is YBG. ‘The YBG is a good way to get to know people. I left Guernsey at 18 and went to university, so I didn’t know that many people when I first returned to the island. It’s good to reconnect with people you know, but also meet new people from different backgrounds. ‘I believe there is a strong and positive sense of community in Guernsey. Everyone I’ve met here over the past two years has been so helpful and made me feel part of this unique island. Guernsey is a great place to work, and more productive due to its limited size. There’s a natural networking scene here, but YBG helps to structure it and enhance the experience.’

The main focus of our events is a monthly, lunch, dinner or networking night (one a month in rotation). Our events provide something for everyone. Topical guest speakers at our lunches and dinners provide interesting and lively presentations, whilst our networking events are activity based.

Contact for further information

All aspects of Guernsey property

For information please contact: Martyn Baudains

Alison Ricketts

+44 1481 746173

+44 1481 746162

PO Box 69, La Vieille Cour, La Plaiderie St Peter Port, Guernsey GY1 4BL T: +44 (0)1481 713371 E:


Look East

Marcus Leese, Partner at Ogier looks back at his four years in Hong Kong. Having recently returned to Guernsey after almost four years practising Guernsey law in Hong Kong and promoting the use of Guernsey structures for clients in Hong Kong, Singapore and mainland China, it is interesting to reflect on some of the experiences and what I’ve learnt from that time. None of the issues were truly unique or new - they were matters which I was aware of and appreciated in the past as part of legal practice - but the time in Asia put much greater emphasis on them than ever before and showed me how important they really are. While the focus of the Guernsey legal work that I undertook while in Asia was private client and private wealth matters (such as trusts, foundations and private asset holding companies), the principles are applicable to many areas of offshore legal practice. The first and fundamental point was to assume nothing. While that is always prudent advice for any lawyer facing any client and instruction, this was all the more important when practising in Asia. 44

Partly that was due to my many years of practice in Guernsey for Guernsey, UK and western European clients - while all clients were different, the nature of the issues and

The education process was something I found very interesting and a valuable investment of time in building client relationships which I never begrudged, but it did inevitably involve a major call on my time. concerns which they had were often quite consistent (whether it be succession planning, tax mitigation, or similar matters). By contrast, the clients of our Asian practice

frequently came armed with a much wider and much less predictable set of issues - whether that be assisting with pre-IPO planning for the directors and owners of a cement factory in mainland China for whom vast wealth was completely new, or assisting in drafting a series of trust structures to ensure that the different branches of a tycoon’s family (including his many former wives and several mistresses and their respective children) all received a fair share of his assets. One could never really tell what the next email might bring and why a client was seeking assistance. Beyond this, it was necessary to appreciate the need to educate clients. Practising in Guernsey, one very quickly becomes used to dealing with clients from the UK and western Europe and the US, the majority of whom are sophisticated and have a degree (often a very considerable degree) of experience and understanding of legal principles and the types of structures that are commonly used (such as trusts). That was simply not the case for the majority of clients that I dealt with while practising in Asia in relation to private client matters. While the clients were usually highly intelligent and extremely successful in building and developing their own

businesses (often having overcome huge adversity), they generally had very limited appreciation of the fundamental nature of trusts and similar structures, the full range of uses to which they could be put and the way in which the different parties involved in such structures would interact in practice. The education process was something I found very interesting and a valuable investment of time in building client relationships which I never begrudged, but it did inevitably involve a major call on my time. A further factor flowing from the education issue, was the need to invest considerable time and effort in developing an understanding of what each client was really seeking to achieve. This was often extremely difficult as many clients were hugely reluctant to reveal more than a small part of their overall circumstances and goals. There was no substitute for spending time and allowing clients time between meetings to reflect. In addition, it quickly became apparent that being commercially aware and being able to take a pragmatic and practical approach to legal advice was an absolute must. Naturally, all advice had to be rigorous and technically correct in all respects, but that alone was not sufficient. As a legal advisor it was necessary to appreciate how the advice you were giving fitted with the client’s business and how that advice could assist the business and the client achieve their wider goals. And meeting the client’s commercial time

constraints (no matter how short) was also a critical part of this. While these issues were a significant challenge, they also made the work particularly interesting as the work was clearly an integral part of the operation and success of the client’s business and helped to make me as an advisor feel much closer to the business and the client.

Competition is fierce with virtually all the leading international law firms (including the leading offshore firms) having at least one office in the region. Allied to commercial awareness is the need to focus relentlessly on providing value to clients. Although the Asian market is vast, still growing rapidly and presents very great opportunity, competition is fierce with virtually all the leading international law firms (including the leading offshore firms) having at least one office in the region. Asian clients are very aware of this and understandably take full advantage of the position by demanding the very keenest pricing available. Fixed or capped fee arrangements are normal for much work.

the know-how and systems are in place to allow advice and documents to be produced as efficiently as possible and with the minimum possible delay. And partly this involves communicating with clients to explain why certain matters simply require more work (and more cost) than the client may have thought. And a further element of this is appreciating that one’s clients are in business and being prepared to share an element of that business risk through suitable fee arrangements. Such issues are never easy, but my experience was that even the most cost-conscious Asian client appreciated their lawyer being open about the issues and being prepared to adopt a pragmatic and commercial approach as we did. Some may say that all these points are simple, basic, and obvious to any legal practitioner. Perhaps. But these principles remain of fundamental importance. One of the real benefits of living and working in a totally different environment such as Asia is that it allows one to look at what one does and the way one does it, look back at and re-visit fundamental principles such as these and use the opportunity to learn from them and continually improve. I very much hope that that’s the souvenir that I’ve brought back to my Guernsey legal practice from Hong Kong.

These factors require multiple responses. Partly that involves a relentless focus upon efficiency and effectiveness - ensuring that



Trustees and personal liability Bethan Boscher of Collas Crill explains a recent Guernsey Royal Court decision highlighting the importance of careful drafting to avoid personal liability for trustees In a recent judgment of the Royal Court of Guernsey, the court stressed the importance of using express wording in agreements when trustees are contracting in their capacity as trustee to ensure the trustee’s liability does not extend beyond what is intended. In Investec Trust (Guernsey) Limited & Bayeux Trustees Limited v Glenalla Properties Limited, the Guernsey Royal Court was asked to review whether trustees were personally liable to repay loans obtained in their capacity as a trustee. Background Investec Trust (Guernsey) Limited and Bayeux Trustees Limited were the former trustees of a Jersey law trust. During their trusteeship, the former trustees entered into deeds of novation to assume the liability for monies owing to four BVI companies all of which were owned by the Trust. The loans made to the companies were viewed as intergroup arrangements designed to move funds within the group structure as opposed to corporate borrowing. The loans, which were unsecured, repayable on demand and interest free, had not been documented in formal written agreements. The four BVI companies were put into liquidation and the liquidators of the companies demanded repayment from the former trustees of the monies owed to the companies. The former trustees applied to the Guernsey Royal Court for determination as to whether they were liable to repay the loans they had taken out as trustees of the trust and if so on what terms. In particular, the former trustees sought a declaration that, pursuant to Article 32(1)(a) of the Trusts (Jersey) Law, 1984 (“Jersey Trust Law”), they had no personal liability and that any liability only extended to the value of the trust assets.


The Law Article 32 of the Jersey Trust Law confirms that where a trustee enters into a transaction with a third party then, if the third party knows that the trustee is acting as trustee, any claim made by that third party in respect of the transaction shall extend

The court found it had no power to apply the provisions of Jersey Trust Law to this question and so the former trustees could not rely on the protection under Article 32 of that law. only to the trust property. If the third party is not aware that the trustee is acting as trustee then any claim made by the third party may be made against the trustee personally. However, even if the trustee is personally liable the trustee may have a right of recourse to the trust property by way of an indemnity, either under the governing law and/or trust Instrument of the trust, unless the trustee has committed a breach of trust. Article 32 offers similar protection to a trustee to that offered by section 42 of The Trusts (Guernsey) Law, 2007. Decision Crucially, in this case the former trustees were Guernsey corporate entities administering a Jersey law trust from Guernsey and, as such, all material decisions concerning the Trust were being made in Guernsey.

The loans had not been documented by way of written agreement and there was, therefore, no express confirmation of the proper law of the loans. It was determined by the court that the law of the loans was Guernsey law and so Guernsey law was applied to determine the liability of the former trustees. The former trustees sought to argue that, if they were held liable to repay the loans, then Article 32 of the Jersey Trust Law should be applied in order to limit their liability to the value of the trust assets. The Guernsey court disagreed. The court found that whilst questions concerning the enforceability of the trusts of foreign trusts brought before the Guernsey courts should be governed by the law of the trust (and not Guernsey law), in this case the question being determined was unrelated to the enforceability of the trust, but instead concerned the enforceability of the loan arrangements (to which Guernsey law applied). As such, the court found it had no power to apply the provisions of Jersey Trust Law to this question and so the former trustees could not rely on the protection under Article 32 of that law. Importantly, the court highlighted that this protection would not have been lost if the loans were governed by Jersey law. The court applied Guernsey law to establish the extent of the former trustees’ liability. However, as section 42 of the Guernsey trust law can only assist trustees of a Guernsey trust the court found there was no express limitation of liability under Guernsey law that the former trustees could rely on in this instance. Essentially, the former trustees fell between two stools. The court instead had to assess the terms of the written deeds of novation to


determine the extent of the former trustees’ liability. These deeds included an express statement that the former trustees were entering into the deeds in their capacity as trustees of the trust and that all parties were aware that the former trustees were acting in this capacity. However, the court held that whether a trustee’s liability is limited to the trust assets is determined by construing the contract in light of all the circumstances of the case. It noted that express wording is usually required to limit a trustee’s liability to the value of the trust assets. Simply stating the capacity in which the trustee was contracting was not sufficient. In this case, the court, therefore, held there was no basis on which it could hold that the former trustees were not personally liable. Conclusion This case highlights the real risk of trustees

inadvertently risking personal liability when entering into legal obligations. Many trust companies in both Guernsey and Jersey administer trusts with a proper law

This case highlights the real risk of trustees inadvertently risking personal liability when entering into legal obligations. different to that of the law of the jurisdiction where the administration takes place. When

transacting, trustees must ensure that such transactions are documented appropriately by way of written agreement and that the agreements specify the law pursuant to which the transaction will be governed. Trustees must also apply their minds regarding what protection they may be entitled to under the relevant law(s) in order to establish whether further steps need to be taken to expressly limit their liability. If there is no statutory protection that a trustee can rely on, more may need to be included in the agreement than simply stating that a trustee enters into the agreement in its capacity as trustee. The team at Collas Crill frequently assists trustees to ensure that personal liability is not too great when entering into contracts and would be happy to help with trustee agreements to ensure that protection is in place.

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Bumblebee Boat Cruises has been in operation for a couple of years, but is one of Chamber’s newest members. Contact met with owner and skipper Dan Meinke to find out more. Dan seems to have lived and breathed boating from his very early years and realised that a desk-bound office life was never going to be for him. With boating qualifications under his belt he spent several years in his 20s skippering private yachts around the world before eventually returning to Guernsey.

‘We spent between six months and a year putting everything in place and making sure all the preparation had been done properly. There was quite a bit of paperwork, licence applications and regulatory requirements, plus I had to complete my local pilotage exams,’ he said. The company itself has gone from strength-to-strength since inception. As well as its regular scheduled service to Alderney and France, Bumblebee is regularly used for private charter or for special interest cruises. A lunch in France, a pirate party or a seal safari – all are on the menu and Chris (Dan’s father) and Dan are constantly coming up with new ideas. Their private charter service is becoming increasingly popular in the local corporate market where there is always demand for innovative ways of running team-building activities or new forms of client entertainment. What better way of entertaining newcomers to Guernsey than a glass of bubbly on board and a leisurely trip around Herm on a calm night? The vessel is also equipped to cater for disabled passengers.

operation of its size. Charities it has already supported include RSPB, GSPCA (Bumblebee was presented with a special award at the GSPCA’s AGM for its assistance) St John’s, Channel Islands Air Search and Alderney Cancer Relief. Community activity is very much part of the company ethos as Dan explained. ‘As a business it is very important to us to be part of the local community. We have picked charitable organisations that are linked in some way to our operation or to the environment. For example we were proud to be part of the seal pup rescue last year. We will continue to support these worthy causes whenever we can.’ The highlights in their journey so far are being shortlisted for two 2012 Awards for Achievement categories and in 2013 for the Bill Green Award for Entrepreneurial spirit – something that is clearly not in short supply.

Dan describes his business not as ‘running a boat’ but rather as being ‘in the hospitality He initially tutored other budding yachtsmen industry’ offering quality service and at the on maritime skills before realising his own same time doing something he obviously personal goal of running his own operation. enjoys. It didn’t happen overnight and Dan puts Bumblebee team also| undertakes anorganisation much of the |company’s early |success down Copy writing Media consultants Advertising | MarketingThe campaigns | Sales campaigns Corporate event He summed it up perfectly, saying: impressive amount of CSR activity for an to comprehensive planning. ‘Business should be fun.’ 48


Becky settled in Guernsey in 2010 and runs an online bookshop selling non-fiction books. In 2007 this began with books about her home county of Lincolnshire but now carries a growing number of Channel Islands books including all aspects of social, military (civil war, WW1 & WW2), political and archaeological history.

There are also several fascinating autobiographical books giving insight into the lives of people such as basket makers, cat burglars, fishermen and steel workers along with studies of heritage from windmills to workhouses and fortifications. Becky is always interested in new titles for anyone seeking a new outlet for a suitable title. Orders with a delivery address in Guernsey pay no postage, just a ÂŁ1 administration fee. The company website also has a blog page where Becky can upload details (free of any charge) of news, comments or even events, providing they are history-based, free and open to the public.

Locally the group has been providing asset management and broking services to private clients, charities, pensions, institutions and trusts since 1996.

The Edmond de Rothschild Group is an independent family controlled business focused on asset management and private banking. The Group has a presence in 19 countries with 2,900 employees managing and administering around ÂŁ90 billion of assets.

The team of investment professionals has extensive experience in wealth management offering mixed-asset portfolios, fixed income and cash management. It also employs alternative investment strategies that can offer advantages over traditional investment portfolios. Stuart Perfitt, chief executive in Guernsey, sees the company as part of a unique group, underpinned by family ownership with a fine reputation that is hard earned and staunchly defended. It believes that the long term advantages of independence and stability endure rather than the short lived requirement to chase shareholder returns.




Saffery Champness in the community Saffery Champness, providers of trust, funds, audit and tax services on the island, employs over 110 people. The company has had a Guernsey presence for more than 35 years and with this has forged a strong allegiance with the local community through sponsorship of both charitable and community initiatives. The firm has supported a plethora of local sporting initiatives including the Skipton Swimarathon; individual sponsorship of local athletes and staff members Zac Hanley and Todd Priaulx; continued support of the Guernsey Swimming Club’s Open Castle Swim and the Guernsey Football Association’s Mini Soccer Festival; and sponsorship of Yobbos Men’s Hockey Club. Most recently, Saffery Champness has taken over the sponsorship of the around the island Rotary Walk, now known as the ‘Saffery Champness Rotary Walk’. The company has agreed to sponsor this event for at least the next three years, much to the excitement of its employees. Saffery Champness director Lisa Vizia, together with some of her colleagues, will


be joining the walk’s organising committee to help decide which local charities will benefit from the funds raised by the walkers. ‘Corporate social responsibility forms a major part of our culture. To have the opportunity to sponsor such a well-established community event, and more importantly one that raises so much money for local charities, really met all of our requirements. We hope to help the Rotary Club raise as much money as possible,’ said Lisa.

told by Rotary that thanks to our team of volunteers, our Chouet checkpoint has become one of the most popular and well-run checkpoints along the route. We already have a team of staff signed up to volunteer again.’ Since its humble origins in 1998, the 39-mile around the island walk has attracted approximately 600 participants each year and raised more than £550,000 for local charities.

Saffery Champness has supported the walk for years by manning one of the checkpoints that provides weary walkers with much needed water, refreshments and encouragement.

Saffery Champness’ strong relationship with the community extends to local charities, in particular children’s cancer charity CLIC Sargent with whom the firm has partnered for the last two years, helping the charity to raise more than £40,000 in that time.

Fellow director Nick Batiste, said: ‘We are

Saffery Champness launched its three-year

partnership with the charity in April 2012, with the company and staff providing valuable hands-on, practical and financial support. The relationship encompasses helping the charity host events, providing manpower and raising funds for a number of different CLIC initiatives that run throughout the year. Saffery Champness also provides public relations support to the charity in order to raise its profile and publicity for its events, helping to raise as much awareness, and ultimately funding, for the charity as possible. CLIC Sargent is the UK’s leading cancer charity for children and young people with cancer, and their families. It provides clinical, practical, financial and emotional support to help them cope and get the most out of life. Its services include the CLIC Haven, a ‘home-from-home’ that offers free

accommodation to Bailiwick families while their children are undergoing treatment at Southampton General Hospital. As well as the Saffery Champness Rotary Walk, 2014 will feature another significant charitable event for the company in the form

Most recently, Saffery Champness has taken over the sponsorship of the around the island Rotary Walk. of ‘Fifty Shades of Earl Grey: A Darker Blend’. This afternoon tea and indulgence fundraising party, in aid of CLIC Sargent, raised £8,000 for the charity last year. This

year the afternoon is being held at the Duke of Richmond on Sunday 23 March, and promises to be even bigger and more luxurious than the first. The firm’s relationship with the charity, alongside all its other community work, led Saffery Champness to be shortlisted for the Corporate Social Responsibility category at the 2013 Guernsey Community Awards. The award, sponsored by the Chamber of Commerce, recognises the involvement of a commercial company with charitable and community projects across the island. In 2013 Saffery Champness was involved with more than 15 charitable events and sponsorships. Between its employees’ efforts, and those of the firm, it has raised more than £45,000 for local community projects.



Butterfield sponsors Guernsey Music Centre Winter Concert

Sure Community Foundation funds kitchen equipment for Lihou

Carey Olsen’s charity committee raised over £15000 for local charities in 2013

EY staff raises funds for the Philippines

Investec staff supports GSPCA’s seal unit

A PERFECT BLEND OF BUSINESS & PLEASURE ...and the best coffee in town!




grumpy old (wo)man. Toby Birch is a financial forecaster and entrepreneur who has lived and worked in Guernsey since 1997. A regular speaker at family office and fiduciary conferences, Toby’s blog offers challenging and often controversial commentary on a range of issues.



Contact spoke to Toby who feels strongly about a topic that has been in the headlines quite a bit in recent months – the regular use of overseas consultants by our public sector. ‘Whether it’s insecurity, or a lack of confidence in their only ability it seems that at the first obstacle with a project, a UK consultant is appointed to come in and advise. There is a misplaced in-built assumption that ‘outside’ is better. ‘And that couldn’t be further from the truth. We seem to have forgotten our roots. Guernsey is prosperous today because of its history, geography and people. The island has an extremely strong mercantile past. Trading is part of the Guernsey person’s DNA and our stubborn ability to adapt successfully over the centuries. The nickname ‘donkey’ didn’t come about by accident.’

It’s not just consultants and job seekers, but trying to emulate the UK, that in Toby’s book is a big mistake too. ‘We are too subservient to a failed debt-ridden state. The island for example needs to ensure that its legislative framework is designed and developed to serve its own specific needs rather than copying the UK or being imposed with an inappropriate blueprint. We are in danger of creating a cocoon of legislation set up for other people’s economic advantage contrary to our own.’ A self-confessed Francophile and French speaker, Toby thinks that Guernsey should look south for its food source.

He sees this pattern extend into the recruitment market. ‘You don’t see many senior jobs advertised locally; they just seem to get filled quietly from outside. This has inherent knock-on effects on housing – a well-documented topic. If I were a local I think I would feel overlooked.’ He believes that there is an untapped resource in the island that should be exploited to the full. ‘There is a massive pool of latent skill in the island; we are blessed with a combination of local talent and those who have retired here following incredibly successful careers. They are not just wealthy individuals wishing to sit on the periphery of society without making a contribution. Many have a strong philanthropic instinct and would willingly contribute their expertise towards creating an improved environment in which to live. What’s more, many of them have that commodity we all strive to manage effectively – time! ‘Their own successes have been generated through hard work, natural skill and business prowess – talent and experience they would be delighted to share. They just need to be asked.’


‘You don’t see many senior jobs advertised locally; they just seem to get filled quietly from outside. This has inherent knock-on effects on housing – a well-documented topic. If I were a local I think I would feel overlooked.’ ‘The horsemeat scandal in the UK was hardly a surprise and demonstrates a general lowering of standards driven by an on-going trend towards mass production and cost

cutting; squeezing farmers and suppliers to the point of poverty. The food is notably better quality in France and the island should be seeking ways of opening these trading channels. We should also be seeking to produce and grow more for our own consumption. Escalating price rises and transport costs will make domestic food and energy production much more economic. ‘Guernsey could lead by example. There is nothing stopping a small population from influencing others by example. The power of technology, combined with decentralised communities, allow for speed and flexibility unequalled elsewhere’. Toby is also known for his book, published in 2007 warning investors and the public alike that a financial meltdown was imminent. The book – The Final Crash – stated that governments would inevitably pursue policies of money printing to devalue their currencies leading to a surge in food, energy and precious metal prices. The long-term effects that were predicted are coming to fruition to a greater extent than was forecast either before or since and will continue to reverberate for decades to come. He thinks we are far from out of the woods yet and that the bank bail out was nothing more than an artificial shoring up of a system that is permanently broken. Worryingly (or perhaps not) he thinks we are heading for another upset caused by the devaluation of mainstream money but it will be a period of creative destruction. ‘Systemically we are more at risk now than we were in 2007 with debt levels having doubled in the UK since then. But sometimes you need a crisis, as ‘reformation requires deformation.’ ‘I am extremely positive about Guernsey and its future. But we need to stand up for who and what we are rather than align ourselves obsequiously to the UK. We have savings while Britain is utterly indebted; being aligned to sterling is an historic habit and we are at risk of tying ourselves to the Titanic; we should even consider creating our own currency’.

Your audience is out there. Isn’t it time you made Contact? Have a close encounter with the Guernsey business community. Get seen and heard in the island’s only dedicated business magazine

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It’s Show time!

From graceful swan to human stopcock. One of Guernsey’s leading concert and events venues, St James, hosts everything from large orchestral concerts to business meetings. We go back stage with the lady who runs the show.



There are many who covet the idea of a career in event and theatre management. It appears to have certain finesse; a nice little job, a glamorous role where one might host an exclusive dinner, greet royalty, or hob-nob with up-and-coming celebrities. For any who work full-time in the industry though, the reality is quite different. ‘I can often measure the success of the overall running of St James from what the general public perceives. It is rather like a swan swimming gracefully on the water; if all appears to be running smoothly on the surface then the mechanism beneath is working well even though we’re paddling like mad to keep it going. ‘I am regularly approached by students and those working in alternative sectors about pursuing a career in event and theatre management. It is interesting to hear their interpretation of what they think my team and I actually do. ‘Essentially my role is an administrative and organisational one, but given the size of the

team at St James (there are only six of us) and the nature of our business, we all have to be prepared to turn our hands to whatever it takes to make the building work.

I found myself hanging over a wall plugging holes as best as I could with one hand and bailing out with another; one of the less glamorous parts of life as director of St James. As custodians of the St James complex, we host a large number and variety of events and our main job is to help local organisers bring these to successful to fruition.

‘My formal training and qualifications are in theatre and company management and for a number of years I worked in various theatres in the UK. This was all relevant experience for running St James but ultimately the main things you need are passion, commitment, good organisational skills, empathy, practicality and bucket loads of common sense. ‘It is true, I have met some very interesting people through my career and experienced plenty, but the day-to-day side of business, whilst never dull, can also be pretty dry. Or, as in the case where I played a human stopcock... very wet. ‘We recently had a substantial leak in the basement toilets courtesy of a cracked pipe joint and the floor was awash with water. Whilst we were locating and turning off the water supply I found myself hanging over a wall plugging holes as best as I could with one hand and bailing out with another; one of the less glamorous parts of life as director of St James.



‘Luckily plumbing disasters and the like are few and far between but my organisational skills are often tested as a result of the weather, size of musical instruments and of course the performers themselves. ‘Part of my role is the booking and management of our own ‘Friends of St James’ events as we promote a variety of professional shows ourselves to enhance the existing programme brought in by third party promoters. These can range from classical, popular and world music, to story-telling, speakers and small-scale theatre groups. Each comes with its own set of unique challenges. I also try to ‘send’ music to the smaller islands so working through the logistics of this plays a big part and can be very rewarding. For example have you ever tried to get a full size set of Taiko drums, a harpsichord or a concert harp into an Aurigny trislander to go to Alderney and then make sure that it all reaches Sark in time for school the next day? Seriously though, our inter-island transport providers are always very helpful and it is a


rare occasion that we have to admit defeat. ‘St James is a Guernsey-registered charity and whilst we receive a grant from the States which pretty much covers heat, electricity and water, we are responsible for making the facility pay for itself. Where necessary we fundraise, particularly for large capital items. A recent example of this is the fine Steinway grand piano and of course t he Dorey Centre, built in 2001, which was paid for by a huge fundraising campaign involving thousands of people one way or another.

St James relies heavily on a combination of venue hire, membership and sponsorship, donations. ‘St James relies heavily on a combination of venue hire, membership, sponsorship,

donations, and the enormous goodwill it engenders from the general public and business community. Indeed the generosity of past benefactors, corporate members (of whom we have around 30 companies listed) and individual members (over 1,000 memberships both single and joint) play a large part in the success of the beautiful civic facility we enjoy today. ‘We have a strong group of volunteers who act as duty managers, stewards, diary deliverers and also some who sit on the Council of St James (the ‘board’). Whilst we maintain the interior of the building, we are fortunate that our landlord, the States of Guernsey, is dedicated to maintaining the building’s exterior in keeping with its rich heritage. ‘I have a pretty fine juggling act to manage here at St James and I gain a great deal from doing so. I strongly believe that if you work then where possible, you should be doing something that interests you and that you care passionately about. I know I am extraordinarily lucky to be able to do exactly that and whilst life here is never easy, I relish the challenges that each day brings.’

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If I were in charge 60

Ever imagined yourself in the ‘big seat’ with the power and ability to make changes, influence futures and … well what else would you do? We asked Alex Ford, managing director of Sarnia Estate Agents and chairman of The Lords Taverners locally, how he might tackle the job. What type of leader do you think you would make? Probably one that is like Marmite, you will either love me or hate me. I would hope to be predominantly democratic, but there are times when even a ‘democratic’ leader must be autocratic to achieve results. A laissez-faire approach would give colleagues the room to develop by taking risks. With regard to areas of compliance, bureaucracy must be employed to ensure conformance to statutory regulations. The challenge is recognising the situation and applying the correct style at that time.

decisions that affect us all. Getting the right people, in the right place, will be a very hard thing. There are too many people involved in local politics that have had it easy for too long and will not take kindly to a new, fresh and positive approach. Finally, but probably the most important thing, is to introduce island-wide voting.

I would also like to have some input from local tradesmen and women, the backbone of this island. If you were in charge there would be no more … ... Overseas aid. I know this is going to upset some but with the current States’ lack of funding in certain areas I don’t see why we should send our hard-earned taxpayers’ money off island. We have a black hole that needs filling, a health and education system that could do with better funding and the small matter of sea defences going forward.

What skills do you have that you think would be key to the role?

On which world leader or influencer would you model yourself?

I like to listen, and love to talk! Being a Gemini we are forever probing people and places in search of information. The more information a Gemini collects the better. Sharing that information with those around us is key to building a stronger future collectively.

Warren Buffett because he is a deeply conservative trader during times everyone around him is moving from one extreme to the other to the tune of huge losses and gains. Warren Buffett is a perfect example of patience, proving that slow and steady generally wins the business race.

What’s the one thing you would change on day one in your new role? Accountability for the decisions made. It seems to me that there are too many mistakes made behind closed doors, that we, as taxpayers, must just accept, keep quiet and be happy. We, the taxpayers, are technically employing States members to do a role for us and, if they are not up to scratch, they should be held accountable for their actions. What’s your view of the current political structure and its suitability to take Guernsey through the next decade? What improvements would you make? I have to agree with Horace Camp on this one, the current system is fit for purpose. Like Horace, I question the role of a chief minister. I do think we need more entrepreneurs and successful businessmen and woman involved in making the

What’s your position on party politics in relation to Guernsey? I am all in favour of a cabinet and political parties. I think we should demand manifestos that can be relied upon. I would also like to see the ‘new recruits’ stand by their beliefs and goals set out when canvassing for votes. Historically, candidates have promised the world to get elected and then when elected, have towed the party line and made the same mistakes and ludicrous decisions as previous States members. Who would you select for your ideal cabinet or policy council? As I said before, I think we need more entrepreneurs and successful businessmen and woman involved with making the decisions that affect us all. I think we could find a better selection of candidates that are fit for purpose. In the big, bad corporate world we have local talent heading up large international companies and doing very well at it. We also have young entrepreneurs shaking up the establishment and pioneering new markets and trends especially online.

People would love or hate you as their leader because ... They would either love me because we would have the right people in the right place who are fit for purpose, building a united and proud Guernsey to lead us through the coming decade, or hate me because they are now an ex-States man or woman with a not so big gold plated pension … But if you didn’t get the job, who should have it in your place? Richard Branson. Anyone who owns more than 400 companies and is worth billions of dollars is clearly doing many things right. He knows how to get the best out of people and put them in the correct positions, within a proven structure.



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Mr Jeremy C S F Smithies


Mr John Stares


Mr Martin John Storey


Mr Carl Symes


Ms Jenny Tasker


Mrs Gillian Tidd


Mr Jeff Vidamour


Mr Tony Webber

07781 166349

07781 117980








Mrs Ann-Margaret Whitaker


Mr Hans R Wust



07911 103460

Mr Warren Mauger

Mr Geoff Colclough

Mr Paul Luxon



2mi Financial Services Limited

Financial Services 01481 726277

Anson Group Ltd

A1 Distributors Ltd

Cleaning Supplies 01481 726556

AO Hall Advocates Louise Hall

ABN Amro (GUERNSEY) LTD Banking Graham Thoume 01481 751000

AP Group Ltd

Active Group Ltd

Apax Partners Guernsey Limited

Sean Martin S Lesbirel

Wayne Bulpitt

Finance 01481 711822

Fund Management & Share Registar John Le Prevost 01481 722260 Advocates 01481 723723

Employment 01481 715757

Andrew Cullen

Fund Management 01481 810000

Denise Fallaize

Adam & Company International Ltd

Banking 01481 715055

Appleby Advocates Gavin Ferguson 01481 755600

Admiral Training & Development Corporation

Training 01481 251095

Aquarius Accounting Services Limited Tracey Van Zanten

John Judge

Derek Knowles

Accountants 01481 715611

AFR Advocates Advocates Mark Ferbrache 01481 743999

Aquastar Ltd

Aircraft Servicing (Guernsey) Ltd

Arborcraft Ltd

K Newman

Engineering 01481 265750

Airtel-Vodafone Ltd Telecommunications Ian Campbell 01481 230030 Albany Trustee Company Ltd

Anthony Holt

Administration 01481 724136

Albecq Trust Company Limited

Mik Underdown

Financial Services 01481 740300

Alderney Shipping Group

Shipping 01481 724810

Alliance Cash & Carry Ltd

Wholesale 01481 246827

Bruno Kay-Mouat Christopher Fish

Alpha Estates Ltd

David Ingrouille

Alternative Solutions Ltd

Neil Jordan

Estate Agents 01481 729891 Computing 01481 701234

Amalgamated Facilities Management Ltd Property Darren Etasse 01481 252111 Annandale Ltd

Richard Ogier

Building 01481 253088

Geoff Wilson

Jonathan Skillett

Marine 01481 244550

Garden & Land Preparation 01481 265296

Archivist Bryan Smitheram

Arrowsmith Marlowe Holdings (1980) Ltd

Hugh S E Roe

Artemis Trustees Ltd

Robert Sinclair

Ashton Barnes Tee Keith Pengelley

Archive Services 01481 251484 Cleaning Contractors 01481 728801 Finance 01481 729466

Advocates 01481 724124

Aslett Architects Ltd

Architects & Surveyors Liz Aslett 01481 736441

Atec Engineering Ltd Karen Marsh

Engineering 07781 121984

Atlantis Marine Ltd Marine Patrick Wheeler 01481 258514 Atlas Offshore Ltd David Thompson

Consultancy 01481 730500


Aurigny Air Services Clive Acton

Airlines 01481 266444


Best Books Ltd Colin E Langlois

Book Keeping 01481 253332

Avant Garden (Guernsey) Limited Retail Nick Martel 01481 246611

Best Of Guernsey, The

Avenue Flowers & Design Retail Alison Lythgoe 01481 724442

Betley Whitehorne Chris Betley

AWS Design & Sign Group

Betway Limited, Guernsey Branch Leisure Bob Dutnall 01481 746410

Signs 01481 728283

Arthur Pugh

Advertising & Marketing Kate Heywood 01481 246822

Black Horse Offshore Ltd


Finance 01481 710411

Phillip Le Cheminant

Black Vanilla

Advertising & Marketing 01481 729229

Jade Isabelle

B&Q (Retail) Ltd Michael Penney

Retail 01481 713005

Blanchard Building Supplies James Roberts

Babbe Advocates

Blenheim Group

Bailiwick Of Guernsey Guild Of Accredited Guides

Bleu It Consultants Limited

Simon Howitt

 Odette Duerden

Advertising & Marketing 01481 725115

01481 713371

07781 103808

Building 01481 822722 Administration 01481 715200

Peter Howe

Computing 01481 715200

Matt Le Huray

Bank J Safra Sarasin Ltd Guernsey Branch

Blix Ltd Dominic Bennett

Bank Julius Baer & Co Ltd

Blue Diamond Ltd

Bank Of Cyprus (Ci) Ltd

Boatworks +

Barclays Private Clients International Ltd (Guernsey Branch)

Bonsai (Mal Trading Ltd)

Banking 01481 739801

Nicolla Tanguy

Banking 01481 726618

Tony Crawley

Banking 01481 716026

Andrew Dempster

Banking 01481 755367

Simon Veron

Barclays Wealth

Banking 01481 755367

Garry Dayes

Barras Car Centre Ltd

Motor Garage 01481 249915

Martyn Torode

Baudains Trade Supplies (Bts)

Merchant Peter Baudains 01481 248822

BDO Limited

Lara Wild

Beckford’s Funeral Services Ltd Jane Duquemin

Bedell Cristin Advocates Annie Zunino

Bella Luce Hotel & Spa Luke Wheadon


Accountants 01481 724561 Funeral Services 01481 264202 Advocates 01481 812812

Hotel & Catering 01481 238764

Garden Shops & Centres 01481 210280

Alan Roper

Marine 01481 726071

Mark Nightingale

Mathew Rolfe

Internet 01481 706740

Manufacturing, Retail, Services 01481 200011

Books & Company Ltd Accountants John Merrien 01481 726655 Bordage Monumental Works Ltd Martyn C Renouf

Building & Monumental Masons 01481 721415

Bordeaux Services (Gsy) Ltd

Fund Management Peter Radford 01481 715167

Bougourd Ford

Jonathan Bell

Boulangerie Victor Hugo R Karim

Motor Garage 01481 724774 Hotel & Catering 01481 714714

BPP Professional Education

Training 01481 266176

Brehon Ltd Sarah Hancock

Accountants 01481 233009

Sarah Colley

Brewin Dolphin Ltd Adrian Clayton

Banking 01481 736682

Bridgewater Limited

Accountants Barry Le Pelley 01481 722221

Brittain Hadley Partnership

Surveyors 01481 713573

Graham Hollingsworth

Brooks Macdonald Group

Investment Advisers & Managers Kevin Boscher 01481 815555

Browns Advocates

Advocates Adrian Brown 01481 740002

BSG Resources Limited Administration David Clark 01481 812001 Butterfield Bank (Guernsey) Ltd

John Robinson

Banking - Private 01481 711521

BWCI Group

Actuary Stephen Ainsworth 01481 728432


C T Freight (CI) Ltd

Christopher J Torode

Freight Distribution 01481 201121

Consultancy 01481 244433

Canaccord Genuity Wealth Management Wealth Management Chris Colclough 01481 712889 Cantus Consulting

Human Resources Jani Burwood 78397 722518

Andy Le Flem

Capital Pvc Building Supplies Ltd Andre Lenormand

Catherine Best

Jewellers Paul Freeman 01481 237771

CBO Projects

Computing, Management Consultants Philip Smith 07781 128208

Celaro Ltd Allison Forman

Retail 01481 724721

Chain Limited, The

Security Specialists 01481 257008

Carl Ceillam

Channel Insurance Brokers Ltd

B M Thomson

Insurance 01481 726971

Channel Island Ceramics

Distribution John Litchfield 01481 234000

Channel Island Toys

Embroiderers Andrew Deane 01481 723871

Channel Islands Co-Operative Society Ltd

Retail Colin Macleod 01534 879822

Channel Islands Motor Factors Ltd

Motor Garage 01481 248411

Channel Islands Skills Academy

Training 01481 244904

Susie Andrade

Channel Islands Stock Exchange

Computing - IT/Communications Marc Laine 07781 101145

Capelles Building Stores Limited

Advocates 01481 727272

Emma Mauger

N Robert

C5 Alliance Limited

Campbell & Bloese Ltd Nick Barton

Carey Olsen

Building Services 01481 245897 Merchant 01481 726151

Caplain Glasshouse Services Ltd Building Eric J Caplain 01481 244159 Careers Events Limited Business Services Anthony Reynolds 01481 727100 Carey Group Pension Providers Tim Bush 01481 737203

Finance Georgina Sines 01481 713831

Channel Islands Training & Development

Training 01534 737701

Stephanie Bass

Channel Welders Ltd

Toni Clayton

Engineering 01481 246262

Chateaux Estate Agency Ltd David Corson

Estate Agents 01481 244544

Cherry Godfrey Finance Ltd Banking David Cherry 01481 711666 Cherry Godfrey Insurance Services Ltd David Cherry

Christies Leisure Group Philip Collinson

CI Lighting Ltd Roy Rogers

CIA Limited Nick England

Insurance 01481 711666 Hotel & Catering 01481 724379 Wholesale 01481 728911 Fund Management 01481 725020


Claire Boscq-Scott 4 Star Services Business Services Claire Boscq - Scott 07797 828950

Creasey’s Ltd

Clegg Gifford & Co Ltd

Create Limited

Insurance 01481 728987

Cilla Thompson

Cleland & Co Ltd A H G Dick-Cleland

Accountants 01481 740205

Credit Suisse (Channel Islands) Ltd

Peter Webber

Credit Suisse Trust Ltd

Clos De Vaul Creux Leigh Gibbins

Cresswell Cuttle & Dyke

Clydesdale Bank International

James Blower

Banking 01481 754929

Coast Media

Design & Marketing 01481 735450

Katie Blampied

Cogent Ltd

Nick Ferris

Trust & Company Administration 01481 706789

Collas Crill Group Services (Guernsey) Ltd Iain Beresford

Advocates 01481 723191

Collaborate Communications Marketing Julie Todd 01481 715222

Architects 01481 259333

James Barker

Climate Controls Ltd Engineering B H Bisson 01481 263860 Catering 01481 832527

Retail 01481 720203

A Creasey

Anne Bigeard

Banking 01481 719000 Trust & Company Administration 01481 719100

Architects Andrew Dyke 01481 726461

Criteria Wealth Managment Mark Penney Crowd Media Jo Porritt

Financial Services 01481 726375 Advertising & Marketing 72163 721632

CT Plus

Bus Company 01481 700456

Lee Murphy


Collenette Jones Ltd Gareth Nicolle

Accountants 01481 246324

D.D.S. Archive Storage Ltd J B Kempson

Archive Services 01481 720113

Comprop (C.I.) Limited

Property 01534 631409

Da Nello Ltd

Hotel & Catering 01481 721552

Steve Marie

Condor Ferries

James Fullford

Ferry Operator 01481 729666

Nello Ciotti

David Jackson

Accountants 01481 712090

Continuity SOS Limited Consultants John Atkins 01481 266799

De Jersey, B R B R De Jersey

French Polisher 01481 247356

Cooper Brouard Limited Estate Agents Matt Brouard 01481 236039

Deloitte LLP Rick Garrard

Coppolo & Coyde Limited Jonathan Coyde

Deutsche Bank International Ltd Andreas Tautscher

Corporate Risk Solutions Limited

Darren Wadley

Cranford Estate Agency Ltd

Brian Castle

Consultancy 01481 247248 Management Consultants 01481 742135 Estate Agents 01481 243878

Cream Services (Guernsey) Ltd Import/Export P Kluyver 01481 246324

David Jackson

Banking 01481 702000

Delta Training & Consultancy Dawn Bagnall

Dexion Capital (Guernsey) Limited Carol Kilby

Digimap Ltd

Colin S Le Conte

Direct Social Services Ltd T/A DPS Locums

Roger Seaforth


Accountants 01481 724011

Training 07839 123011

Financial Services 01481 743940 Mapping 01481 700321 Agencies 01481 255588

Delta Training & Consultancy

Training 07839 123011

Dawn Bagnall

Dexion Capital (Guernsey) Limited

Financial Services 01481 743940

Carol Kilby

Digimap Ltd

Mapping 01481 700321

Colin S Le Conte

Direct Social Services Ltd T/A DPS Locums

Agencies 01481 255588

Roger Seaforth

Dixcart Trust Corp Ltd John Nelson

Fiduciary 01481 723996

Domestic Heating Services (Wholesale) Ltd Martyn Duquemin

Dominion Fund Management Limited

Fund Management 01481 734342

Lason Le Roux

Dorey Limited

Martyn Dorey

Investment Advisers & Managers 07799 417018

Dorey Lyle & Ashman Ltd Adrian Ashman Doyle Motors Ltd

Pierre J Payne

Merchant 01481 725460

Consultancy 01481 258123 Motor Garage 01481 724025

Duke Of Normandie Hotel Alan Sillett

Hotel & Catering 01481 721431

Duke Of Richmond Hotel, The Lukas Laubscher

Hotel & Catering 01481 740862

DWA (Arundell, D W & Co Ltd)

Retail 01481 246844

H B Sarre


Graham Parrott

Accountants 01481 717400

Evans & Co Brian Evans

Retail 01481 253277

Executive Car Services Ltd

Andy Ogier

F Haskins & Co Felicity Haskins

Adam Turberville

East Harbour Associates Ltd

Jonathan Guillemet

Management Consultants 01481 712826

Eaton Place Investments Ltd

Investment Services 01481 721069

Ecoscreed (Ci) Limited

Building Andy Allen 07781 457217

EFG Private Bank (C.I.) Ltd Chris Rowe

ELM Compliance Consultants Limited Emma Mauger

Banking 01481 723432

Advocates 01481 721316

Falla Associates International Ltd

Architects 01481 728020

Feel Unique At Au Caprice Gee Marsh

Retail 01481 729721

Ferryspeed (Guernsey) Ltd

Freight Distribution 01481 249094

David Falla

Martyn Langlois

Finigan & Gibson D J Finnigan Firstcall Recruitment Ltd Tina Quertier

Fletcher Sports Ltd Terry Ferbrache

Focus HR Solutions Ltd Becky Machon

Forest Stores Ltd K Bienvenu Gary Durkin

Fund Management 01481 742380

Transport 07781 155545


Fort Group, The

E I Sturdza Strategic Management Limited

O E Faborsky

Ernst & Young LLP

French Connections Ltd

Gary Ward

Fuel Supplies (C.I.) Ltd Jennie Hamilton Fuller Group Ltd

Alex Fuller

Fultura Ltd Steve Vowles Fumoto Engineering Of Europe Ltd

Richard Fleming

Building 01481 247290 Employment 01481 714634 Retail 01481 724114 Human Resources 01481 728824 Retail 01481 238395 Independent Financial Advisers 01481 234460 01481 722388 Fuel & Energy Distribution 01481 200800 Property 01481 730702 Computing 01481 710047 Agencies 01481 716987

Consultancy 07781 109289


Fusion Systems Ltd



Greg Forino Flooring Ltd Greg Forino

Computing 01481 721031

Paul N Briggs

Sarah Gaudin

Management & Technical Consultants 01481 712200 Retail 01481 235936

Greyhound Ltd

Consultants 01481 264192

Steve Page

G2A Architecture

Architects 01481 237360

Laura Priaulx




GTA University Centre Simon Le Tocq admin@gta.g

Training 01481 721555

Guernsey Auto & Electrical Supply Co Ltd

P R Sandwith

Motor Services & Supplies 01481 726644

Guernsey Careers Service Alun Williams

Education 01481 733044

Guernsey Coal

Merchant 01481 249858

David Meeks

G4s Secure Solutions (Guernsey) Limited

Security Specialists 01481 265133

Garenne Construction Group Ltd

Building 01481 254262

Guernsey Competition & Regulatory Authority

Generali International Ltd Insurance Richard Mahy 01481 714108

Guernsey Conservatories Ltd

Generali Worldwide Insurance Company

Guernsey Dairy, The Andrew Tabel

Bob Le Bargy Richard Jones

Ian Robinson

Insurance 01481 715400

Guernsey College Of Further Education

Lisa White Dave Hollingsworth

Geomarine Ltd

Engineering 01481 201015

Guernsey Disability Alliance

Giroscope Employment & Payroll Services

Employment 01481 729020

Guernsey Electricity Ltd

Chris Wrench

Jo Robilliard

Global Computing Ltd Les Bichard Gold & Silver Workshop Martyn Guille

Computing 01481 817000

Manufacturing/Jeweller 01481 236161

Goldridge Estate Agents Ltd Kelvin Seeds

Estate Agents 01481 715600

Gower Group Ltd The

Jeff Barnett

Graham Scott & Co Graham Scott

Granite Le Pelley Ltd Phil Le Roy Grant Thornton Services (Guernsey) Ltd

Dave Clark


Financial Services 01481 700155 Manufacturing 01481 259380 Building 01481 257610 Accountants 01481 753400

Education 01481 737500

Steve Dudley

Building 01481 244789 Food Processing 01481 237777

Shelaine Green Alan Bates

07781 467316

Fuel & Energy Distribution 01481 200700

Guernsey Enterprise Agency Stuart Le Maitre

Guernsey Event Company Limited, The

Finance 01481 720071

Guernsey Flowers Ltd Bridget Foss Guernsey Gas Ltd

John Davis

Guernsey Glass & Window Co Ltd

Chris Wrech

Guernsey Housing Association Steve Williams

Company Adviser 01481 710043

Event Management 01481 728686

Alex Bridle

Guernsey Finance LBG Fiona Le Poidevin

Utilities Regulator 01481 711120

Horticulture 01481 251929 Fuel & Energy Distribution 01481 724811 Manufacturing 01481 243535 Social Housing 01481 245530

Guernsey Mind

Guernsey Mind 01481 722959

Guernsey Occupational Safety & Health Association Gordon Snell

Guernsey Pearl Ltd Andy Ison

01481 255774

Jewellers 07781 138288

Guernsey Photographics Ltd T Harland

Guernsey Post Ltd Boley Smillie

Retail 01481 724001

Postal Services 01481 733540

Guernsey Press Company Ltd J Marquand

Guernsey Recycling Ltd

Alan Crowe

Guernsey Registry

Emma Walton

Publishing 01481 240240 Engineering 01481 245402

Administration 01481 743800

Guernsey Sheet Metal Co (1993) Ltd

Engineering 01481 723617

Guille-Alles Library M Falla

Education 01481 720392

A R Vaudin

Heritage Group Ltd Richard J Tee

Financial Services 01481 716000

Heritage Insurance Brokers Ltd Karl Bradley

Insurance 01481 740000

HFL Limited Margaret Spencer

Holeshot Ltd

HSBC Bank Plc Kieran Rose HSBC Private Bank (CI) Ltd

Gary T Miller

HSSD Occupational Health Department Emma Wood

Hunt Brewin Julian P Hunt


Harbour Trustees Ltd Sally Wilkinson

Advertising & Marketing 01481 714437 Trust & Company Administration 01481 704800

Harsco Infrastructure John Herbert

Building 01481 723771

Hotel & Catering 01481 237491

Image Group Ltd

Advertising & Marketing 01481 723456

Ian Le Moigne

Immuno Biotech Ltd David Noakes

Indulge Media Ltd

Ann Outram

Mail Order 01481 711321

Henderson Green Partnership Guernsey Consulting Engineers Richard Spinney 01481 729967

Surveyors 01481 728236

Ilex Lodge Ltd R Berry

Headway Guernsey

Healthspan Group Ltd

Health 01481 707411

Retail 01481 736249

In Step Sheila Innes

01481 265623

Ideal Furnishings Ltd

Hassell Blampied Associates Human Resources Lesley Harrison 01534 750106 Philippa Stahelin

Banking 01481 759000

Retail 01481 721581

Steve Argo

Jessica Torode

Banking 01481 717705

Ian Brown

Hamilton Brooke

Retail 01481 721313

Marc Maubec

Ian Brown’s Cycle Shop


Trust & Company Administration 01481 722066

Russell Isabelle

Inspired Estate Agents Limited Chris Carr

Pharmaceutical Manufacturers 01481 722787 Retail 01481 720586 Advertising & Marketing 01481 740073 Estate Agency 01481 726599

Insurance Corporation (C.I.) Ltd Insurance Glyn Smith 01481 713322


Technical Consultancy Matthew Polson 01481 242700

Island Fm Ltd

International Asset Monitor Ltd

Island Lock & Safe Co Guernsey Ltd

Integrated Skills (Guernsey) Ltd

Michael Strachan

Investment Advisers & Managers 01481 716575

International Energy Group

Fuel & Energy Distribution 01481 715634

Tony Nicholls

International Law Systems Ltd Chris Meinke

Manufacturing 01481 723494

Intersport Nigel Hurford

Retail 01481 200091

Intersurgical (Guernsey) Ltd

Manufacturing 01481 710767

Mark Levrier

Intertrust (Guernsey) Ltd

Administration Paul Schreibke 01481 211000

Intertrust Fund Services (Guernsey) Ltd Trust & Company Administration Ian Clarke

Intertrust International Management Ltd

M Cahill

01481 211000

Trust & Company Administration 01481 211000

Intertrust Read Private Clients Ltd Mark Stone

Intransit Limited

Lauren Le Feuvre

Investec Asset Management Guernsey Ltd Grant Cameron

Tax Advisers 01481 211000 Hire 01481 700066 Fund Management 01481 710404

Investec Bank (Channel Islands) Ltd

Banking Mort Mirghavameddin 01481 723506


Accountants,Administration, Finance, Fiduciary, Andrew Whittaker 01481 713843

Ips Ultraprint Ltd Tom Peek

Isabelle Vets Ltd

Helen Dyke

Isla Ltd

Jose Romanillos

Island Analysis Limited

Chris Brock

Printing 01481 259188 Veterinary Services 01481 723863 07781 146898 Marketing 01481 716227

Island Coachways Ltd

Transport 01481 720210

Island Electrics Ltd

Building 01481 263598

Hannah Beacom

Richard Cowling


Radio Station 01481 242000

Martyn Parr

Security Installations 01481 714050

Trevor Mahy

Island Marine Craft Ltd Ian Moxon

Marine 01481 249294

Island Posture Centre

Richie McCurdy 07781 146007

Island Waste Ltd (Skips R Us/Circuit Skips/Rf Mills)

Dan Hubert

Islands Insurance

Services 01481 235762

Insurance 01481 710731

P Rowe

Isle Of Sark Shipping Co Ltd

Sarah Roberts-Byrne com

Itchyfeet Recruitment Agency

Ferry Operator 01481 724059 www.sarkshippingcompany. Business Services 01481 722817

Jodie Burtenshaw

Itex (Guernsey) Ltd Computing, It/Telecommunications Richard Parker

01481 710881

ITV Channel Television

Television Broadcasting 01481 241888

Gillian Mabbett


J K Window Blinds Kevin Philp J T (Guernsey) Ltd

Retail 01481 725991

Paul D Taylor

Jacksons (CI) Ltd Peter Campbell Johansen Executive Coaching Cato Johansen Joy Guernsey Ltd

Johanna Herring

Joys Production Services

Peter Joy

Telecommunications 01481 888134 Motor Garage 01481 235441

Coaching & Mentoring 01481 736215 Retail 01481 724244 Conference Organisers 01481 727117


Le Mont Saint Garage

K De P Glass Ltd

Manufacturing 01481 246861

Alan Tacon

Kemp Le Tissier Angus Kemp Kesell Ltd

Accountants 01481 253050 Renewable Energy 01481 727388

Keith Hounsell

Kingdom Architects

Architect David Kingdom 01481 713440

Kings Mills Hotel Ltd Ian Walker

Kleinwort Benson

Mark Bright

Hotel & Catering 01481 257996 Financial Services 01481 727111

Kosangas (Guernsey) Ltd

Fuel & Energy Distribution Chris Marquis 01481 728844

KPMG Channel Islands Ltd

Accountants Mark Thompson 01481 721000

Krys Global

Tim Le Cornu

Accountants 01481 711211

Le Nautique Restaurant

Hotel & Catering 01481 721714

Le Page Robert W.

Architects & Chartered Surveyors 01481 725239

G Botzenhardt Robert W Le Page

Leapfrog Ltd

Employment 01481 711188

Chris Gnapp

Learning Clubs

Marketing Specialist 01481 246973

Carol Railton

Learning Company Ltd, The

Education 01481 730598

Legis Group Ltd Stuart Platt-Ransom

Trust & Company Administration 01481 726034

Kathy Tracey

Les Buttes Holiday Cottages

Martin Ozanne

Hotel & Catering 01481 266363

Les Cocquerels R T Pipet

Hotel & Catering 01481 254468

Les Cotils Christian Centre

Conference Centre 01481 727793

Fiona Naftel

Les Granges Des Fleurs

Hotel & Catering 01481 256879

Les Merriennes Self Catering

Hotel & Catering 01481 263262

Michael de Garis


S A Paine

La Collinette Hotel Ltd Andrew Chambers

La Fregate Hotel

Simon Dufty

Hotel & Catering 01481 710331 Hotel & Catering 01481 724624

La Pointe Farm

Hotel & Catering K Gallichan 01481 267169

La Villette Hotel & Leisure Club G A Power

Langlois Robertshaw & Delbridge

Melissa Rees

Law At Work (Channel Islands) Ltd Emma Adkins

Motor Garage 01481 264811

David Beausire

Le Coin Trophies Steve L Le Le Prevost Le Friquet Plant Centre T Ingrouille

Hotel & Catering 01481 235292 Advertising & Marketing 01481 750490 Business Services 01481 727155

Les Vaugrats Campsite J Laine

Camping Sites & Equipment 01481 257568

Liberation Group Limited, The

Hospitality 01481 724444

David Robilliard

Liberation Management Ltd Steve Kail

Financial Services, Pension,Trust & Comp 01481 740145

Lince Salisbury Ltd Gregory Robert Lindum Consult Andrew Morley Links Communications

Richard Bird links@guernseynet

Accountants 01481 735000 Consultants 01481 264526 Telecommunications 01481 248360

Services 01481 713277 Retail 01481 259220


Liquid Katrina Bray

Public Relations 01481 728841

Livingroom Ltd Simon Torode Lloyds Bank International Ltd Mike Starkey


Lloyds TSB Offshore Ltd Mike Starkey

Logicalis Guernsey Ltd

Long Port Properties Ltd

Louvre Group Ltd

Colin Bridle

Mawson Collins Ltd

Advertising & Marketing 01481 750490

Lucas Freight Ltd

Freight Distribution 01481 724480

Adam Prosser


Property Services 01481 244244

Howard Mawson

Mayfield Investments Ltd

Archive Services 01481 239075

Ray Blakely

Mayside Recycling

Recycling Michael Grime 01481 247599

Mccathie Associates Ltd

Civil Engineering 01481 714344

Ian Bashforth

Meadow Court Farm Ltd

Ray Watts

Meadowcroft Ltd Paul Meadowcroft

01481 236771 Electrical & Mechanical Engineering 01481 727715

Medical Specialist Group

Health 01481 238565

Neil Robilliard

Mercator Trust Company Ltd

Administration David Preston 01481 234200

Mercury Distribution Ltd James Greening

Machon Accounting Limited Adrian Machon

Accountants 01481 252800


Business Services 01481 264164

David Brown

Building 01481 265892

Banking 01481 708023

LR&D - The Big Idea

Jim Delbridge

Mauger D P, Electrical Contractor

Dave Mauger

Architects 01481 235397

Andrew Ozanne

Wholesale 01481 734444

01481 708023

Trust & Company Administration 01481 727249

Lovell Ozanne & Partners Ltd

Martin O’Meara Ltd

Gary Willcocks

Property 01481 728721

Charles S Billson

Employment 01481 730565

Property 01481 233008

Computing 01481 737000

Rene Brun

Martel-Dunn Recruitment Sandra Martel-Dunn

Michele Hilton Design Design Michele Hilton

Catering Equipment Suppliers 01481 721122 Property Services,Retail,Architects 07781 464600

Marketing Sales

Mappin And Webb

Retail Robert Read 01481 723621 m&

Marine & General Engineers Ltd

Engineering 01481 245808

David Coleman

Marine Electronics Ltd Alan Green

Marine 01481 253181

Mark Davies & Associates (Offshore) Limited

Tax Advisers 01481 738750

Liz Meades

Marlborough Trust Company Ltd Nick Hannah

Trust & Company Administration 01481 713100

Martel Maides Estate Agents P J Le Cheminant

Estate Agents 01481 713463

Customer Service

t: 07781 157655 e: Michelle Morley Consultancy Michelle Morley Millard & Co Ltd Tim Millard Miss Nob Ladies’ International Fashions

Mary L Le Poidevin

Motorcycle 01481 720777 Retail 01481 721800

Miton Optimal Portfolio Managment (Ci) Ltd Fund Management Mark Margetts-Smith 01481 740044 Momentum Wealth International Limited Stefan Jordaan


Business Services 07781 157655

Investment Services 01481 735480

Monarch Vulcanising Systems Ltd

Manufacturing 01481 241024

Toni Elderfield


Retail 07781 132686

Phil Soulsby

Montagu Evans Channel Islands Ltd

Norman Piette Ltd

Normandie Group Ltd

Chris Schofield

Nova Wealth Limited

Investment Advisers & Managers 01481 231997

MOO Ltd Jamie Falla

Architects 01481 728886

Ross Preston

Moore Stephens

Accountants 01481 721769

Np Holdings Limited

Restaurant 01481 715053

Nello Ciotti

Morgan Sharpe Administration Limited

Financial Services 01481 231100

Serena Tremlett

Mourant Ozannes

Advocates Robert Shepherd 01481 739344

MS & Co

Accountants 01481 701521

Martin J Sandle FCA

MSD International Limited Consultancy Simon Golland 01481 241200 Muse Steve Le Poidevin

Catering 01481 727101


Building 01481 244383


Oak Trust (Guernsey) Limited David Willis

Ocs - One Complete Solution

Odey Wealth Management (CI) Limited Investment Advisers & Managers

Geoff Marson

01481 743603

Office Projects Tony Veron

Office Supplies 01481 234490 Office & Business Equipment 01481 722992

Offshore Business Focused Solutions Limited Retail 01481 721096

Nashcopy Channel Islands Ltd

Office & Business Equipment 01481 712808

Clive Le Tissier

Neenam Ltd

R Piper

01481 715399

Robin H Smith

Trust & Company Administration 01481 701300

Network Direct Ltd June Goater

Insurance 01481 701400

Next Generation I.T.

Jason Connolly

Nick Brett Property Ltd

Nick Brett

Nordben Life & Pension Insurance Co Ltd

Computing - IT 01481 750750 Property Services 01481 720123 Insurance 01481 702900

Finance 01481 749273

Property Support Services 01481 244048

Mike de Laune

Office Solutions (Guernsey) Ltd

M Paint

Sue Garrett

Tony Gallienne

Matthew Sirett

N St J Paint & Son Ltd

Nerine Trust Company Ltd

Investment Advisers & Managers 01481 231997

Ross Preston

Mora Restaurant And Grill

Insurance 01481 253953

Nova Investment Management Ltd

Estate Agents Tony Rowbotham 01481 742280

Lance E Spurrier

Building 01481 245801

Tony Gallienne

Sean Conlan

Offshore Consulting (Guernsey) Limited Will Morgan

Consultancy 07781 105494 Consultants 01481 736040

Offshore Electronics Ltd

Manufacturing 01481 712721

Offshore Logic Ltd

Computing - Software Services 01481 728334

Steve Marshall

Gary Hill

Ogier Claire Long Ogiers Ltd Valerie Benoist

Advocates 01481 721672 Ladies & Mens Fashions & Footwear 01481 237331

Old Government House Hotel & Spa Andrew Chantrell

Oliver & Company

Chris Oliver

Hotel & Catering 01481 738502 Management Consultants 01481 251683


Optimus Group Limited Consultants Peter Mills 01481 755690

PJ Web Design Limited

Opus Private Limited

Placing People 1st

Trust & Company Administration 01481 754700

Shane Giles

Orchard Press & Public Relations Ltd

Public Relations 01481 240600

Steve Falla

Orion Insurance Management Ltd

Insurance 01481 728864

Janet Le Poidevin

Paul J Ninnim

Polygon Group Limited

Amanda Groves

POS Interiors David Inglis

Ounsworth Decor Ltd

Building 01481 266194

Potting Shed

Outdoor Guernsey Limited

Leisure 01481 267627

Ant Ford Parker

Outdoor Solutions

Engineering / Tourism 07911 746193

Mark Stonebridge


Pandora Hotel

Hotel & Catering 01481 720971

C Ryan

Paper Box, The Phillip Morgan Parish Group Ltd

Heidi Soulsby

Retail 01481 712877 Trust & Company Administration 01481 729002

Partners Group (Guernsey) Ltd

Finance Annika Domaille 01481 711690

Paul Davis Freight Services Ltd Nigel Dutson

Freight Distribution

Paul Jonkmans Finance Limited Paul Jonkmans

Pavillion Interiors

Mike Comerford

Perkins Chartered Certified Accountants Mr R A Laurent

Personnel Appointments Ltd Chris Blin

Pet Technology Store Ltd Helen Chamberlain


08455 196995 Finance 01481 267647

Retail 01481 256572 Accountants 01481 724966 Business Services 01481 723221 Mail Order, Wholesale 01481 266066

Human Resources 01481 736444

Polar Instruments Ltd Nigel Mann

Employment 01481 712891

M B Gallienne

Lynda Sims

OSA Recruitment

Nick Graham

Internet 01481 230966

Manufacturing 01481 253081 Venture Capital, Property, Private Equity 01481 704657 Design 01481 244718 Advertising And Marketing 01481 727699

Jay Aylmer

PPF Partners Limited

Investment Services 01481 754951

Mel Carvill

Precision Plastics (Guernsey) Limited

Building Services 01481 242311

Kevin Brown

Price Bailey Ltd Paul Martin

Accountants 01481 715669

Pricewaterhousecoopers C.I. LLP John Roche

Accountants 01481 752000

Prime Practice Nick Guillemette

Health Services & Office Suppliers 07781 156118

Project Hire & Sale (Guernsey) Ltd

Tony Gallienne


Quantum Cabling Installations Ltd

Data, Voice & Electrical 01481 263224

Mark Addlesee

Quantum-Med Marine Ltd

Marine 01481 715399

R J A Piper

Quayside Ltd Russ Fossey

Retail 01481 245881

Quintessential Relocation Consultants Jo Stoddart

Building 01481 242047

Relocation Services 01481 257200


Royal London Asset Management C.I. Ltd


R G Falla Ltd

P Gregory

Building 01481 256585

R W Randall Ltd

Brewing 01481 720134

Jayne Langlois

Rabeys Group Ltd

Motor Garage 01481 244551

Gary Rouget

Ravenscroft Ltd

Stockbrokers & Investment Managers Alex Margison 01481 729100

Ray & Scott Ltd

Manufacturing 01481 244610

Regency Bedding Ltd N Swan

Retail 01481 249544

Jeff Fox

Resolution It Limited

Computing 01481 267338

Olly Duquemin

Richard Stapley Ltd Chartered Accountants Richard Stapley

Rihoy, F W & Son Ltd

Rock & Small Ltd

Peter Van de Velde

Estate Agents 01481 728559

Rocquette Cider Company Ltd James Meller

Ronez Ltd Steve Roussel

Cider Maker 01481 232501

Building 01481 256426

Ross Gower Group

Insurance 01481 722222

Dean de la Rue

R.A. Rossborough, R A (Guernsey) Ltd

Insurance 01481 241555

Ian Stewart

Rothschild Bank International Limited

Banking 01481 705150

David Oxburgh

Rotorswing Uk Ltd

Nick Piper

07781 126267

Royal Bank Of Canada (C.I.) Ltd

Lindsay Ozanne

Royal Bank Of Scotland International

Safehaven International Ltd

Trust & Company Administration R J Bach 01481 723925

Saffery Champness Jeremy Ellis

Banking 01481 744041

Banking Robert Girard 01481 703873

Accountants 01481 721374

Samuel Pepys David Whitby

Retail 01481 727616

Sandpiper CI Limited

Tony O’Neill

Retail 01481 708528

Sark Estate Management

Dawn Manger

01481 832704

Sapphire – the only professional financial services underwriters in the Channel Islands.

Accountants 01481 267460

Advertising & Marketing 01481 724705

Matt Collas

Rock Commercial Ltd


Building 01481 245231

Ivan Rihoy

Investment Advisers 01481 711261

your constant in an ever changing world Sapphire Underwriters

Nigel Brand

Sarnia Estate Agents

Alex Ford

Insurance 01481 737414 Estate Agents 01481 713463

Sarnia Hotels Ltd Hotel & Catering Karel Harris 01481 724452 Sarnia Management Corporation Ltd Lisa Davey

Sarnia Mutual Ltd

Finance 01481 723501

Vernon Etherington

Sarnian Roofing Ltd Gary Gavey

Administration 01481 728444

Building 01481 715475

Sausmarez Manor

Conference Organiser Peter De Sausmarez 01481 235571

Schroders (CI) Ltd

Financial Services Julian Winser 01481 703700

Scope Furnishing Ltd A J Bourgaize

Retail 01481 723197


SG Hambros Bank & Trust (Guernsey) Ltd

Banking 01481 726521

Mark Didcott

SH Accounting Services

Chartered Accountants,Tax 07781 123546

Sara Harborow

Sidlocks Of Guernsey

Hotel & Catering 01481 713883

Roy Kilpatrick

Sigma Group, The

Complete business solutions 01481 241111

Robert Sillars

Simon Cottell - Chartered Architect Simon Cottell

Architect 01481 725355

Specialist Construction Supplies Ltd Simon Kerin

Specsavers Optical Group D J D Perkins

Retail 01481 723530

SPF Private Clients (C.I.) Ltd

Finance 01481 715234

Pierre V Blampied

Spicer & Partners Guernsey LLP Shelagh Mason

Retail 01481 710781

St Emilion Ltd

Simon Lovell Interiors

Retail 01481 728695

St George’s Hotel

Simon Lovell

Distribution 01481 232458

Specsavers Opticians Chris Goldsborough

Simon Larbalestier Opticians

S Larbalestier

Business Equipment, Joinery 01481 245124

N Cirigliano

Solicitors 01481 710315 Hotel & Catering 01481 726059

Hotel & Catering Steve Durey 01481 721027

St John Training Services Guernsey Health Steve Ford

St Peters Trust Company Ltd

We’re always here for you Call us: 710639 Stay Connected

Situations Recruitment Agency Ltd

Employment 01481 710639

Skill Set CI Limited

Leisure 14817 735440

Melissa Campbell

Sharon Alvarez

Skipton International Ltd

Banking Jim Coupe 01481 727374

Smith Signs Ltd

Printing 01481 247749

Dan Smith

Sofsync Ltd

Susan Watson

Computing - Software Services 07781 122449

Sommelier Wine Company Ltd Richard Allisette

Import/Export 01481 721677

SOUP Architects Ltd

Architects Max Babbe 07781 147667

Source Recruitment Specialists Limited Julia Martin

Sovereign Trust (Channel Islands) Limited

Employment 01481 701616

Trust & Company Admin Stephen Hare 01481 729965


Martin Priest

01481 247979

Trust & Company Administration 01481 723674

TO ADVERTISE HERE FOR JUST £75 contact us on 01481 715222 St Pierre Park Hotel Dina Le Lacheur

Hotel & Catering 01481 728282

Stan Brouard Group

Irrigation Bridget Foss 01481 252521

Standard Chartered Trust (Guernsey) Limited Trust & Company Admin

Trevor Kelham

01481 721787

Stanley Gibbons (Guernsey) Limited Investment Services Mike Hall 01481 708277 State Street Trustees (Guernsey) Ltd Finance Gerald Hough 01481 734700 Steve Ferbrache & Co Ltd

Building 07781 100685.

Stonelake Ltd

Retail 01481 720053

Steven Ferbrache

J R Herschel

Stopcost Ltd David Holt

Payments Solutions 07781 413083

Style Office

Office & Business Equipment 01481 737044

Paul Watson

Sueco Outside Catering Ltd

Outside Catering/Cookery School Sue Wilson 01481 720969

Sure (Guernsey) Limited

Telecommunications Jessica Bisson 01481 757552

Swallow Apartments M Hesse

Hotel & Catering 01481 249633

Swoffers Ltd

Estate Agents 01481 711766

Matthew Henry

Sydney Charles Group Insurance Philip Lepp 01481 739970


TTC Travel Group Ltd

Kevin Bunney

01481 700202 Business Services 01481 754773

Tyrrell Dowinton Associates Ltd

Paul Dowinton


Valhalla Industries Limited Design Jeff Whittaker

Architects 01481 259959

Marketing And Manufacturing 01481 263548

Vaudin Stonemasons Ltd

Taste Of India Restaurant, The

Hotel & Catering 01481 723730

Technical Field Services International Ltd

Human Resources Gail F Batiste 01481 729298 tfsi@cwgsy.cnet

Tiara Software Consultants Ltd

Computing - Software Services Tim Rawles 07781 443475


Chris Russell

Investment Consultancy And Research 01481 714292

Town Centre Partnership Ltd Jack Honeybill

07781 113464

TPA Ltd Tony Tostevin Trafalgar Travel Ltd

Suzanne Rouxel

Advertising & Marketing 01481 700070 Travel Agent 01481 728121

Travel Counsellors - Debbie Freestone-Roberts

Travel Agent 01481 712549

Travel Counsellors - Vaughan Davies Vaughan Davies

Tony Trenker

Valley Computer Services Ltd Computing Gordon Dutton-Queripel 01481 239460

T Fernandes

Debbie Freestone-Roberts

TT Software Ltd

Travel Agent 01481 726837

Travel Solutions Fred Eulenkamp

Building Services Lance Vaudin 01481 248316

Vazon Energy Ltd

Vazon PR & Events (Metasis Ltd) Fleur Curzon

Vets4pets Ltd Peter Watson Victoria Fine Jewellery Chris Brazier-Creagh Vision Networks Ltd

Bill Mead

Vortex PR Nigel Robson


Waite RS Chartered Surveyor R S Waite, FRICS

Travel Agent 01481 715145

Waitrose Guernsey

Trust & Company Administration K Le Poidevin 01481 727429

Watts & Co Limited

Trinity Trust Co Ltd

Troalic A J & Sons Ltd Andrew Troalic

Trust Corporation of the Channel Islands Limited Ken Wrigley

Retail 01481 245363 Trust & Company Admin 01481 730430

Consultancy 01481 729981

David Robson

Consultancy 01481 722424 Veterinary Services 01481 239200

Retail 01481 740050 Security Installations 01481 255414 Public Relations 01481 233080

Arbitrator 01481 722121

Retail Allen Edwards 01481 729222 Joanna Watts

Estate Agents 01481 740071

Weighbridge Trust Ltd Trust & Company Administration P Conway 01481 720581


Wellsprings Ltd

Health 01481 233370

White & Company Plc

Removals 01481 736868

Alex Taylor

S Hammer

White House Hotel Hotel & Catering Jonathan Watson 01481 722377

Collaboration It’s a powerful thing.

White Rock Brewery Co. Limited

Brewing 07911 760302

Willis Management (Guernsey) Ltd

Management Consultants 01481 735630

Ross Gledhill Dominic Wheatley

Wiltshire Property

Estate Agents Vijay Wiltshire 01481 723919

Copy writing Media consultants Advertising Marketing campaigns Sales campaigns Corporate event organisation Proud publishers of CONTACT AND Customer 1st magazineS

Window Service Centre Ltd Manufacturing Mark De la Rue 01481 248743

Founders and organisers of the annual Jersey and Guernsey Customer Service Awards

World Travel

Founders and organisers of the Jersey and Guernsey Rise and Shine Breakfast networking events

Travel Agent 01481 252211

Ken Baker

WT Partnership (Guernsey) Ltd

Architects & Surveyors Nigel Carter 01481 723163

XTEC Ltd Computing Tony Mealing 01481 700004 X-Ware Ltd, T/A Jcs Barry Pitfield

84500 049599


O1481 715222


Health 07781 110865

Claire Singer

Allow our qualified perinatal yoga teachers to guide you gently through pregnancy, birth and beyond.

Classes available soon:

Yoga for Pregnancy Post Natal yoga for Mum and Baby Baby Massage Yoga for Children



If disaster strikes… …how long could your business afford to be out of action?

An hour, a day, a week? If you are concerned about what you would do in the event of your premises being inaccessible, but don’t want the hassle or expense of running your own Business Continuity site, we can help. Sure International offers a full range of disaster recovery services, which includes suites your business could relocate to at a moment’s notice - conveniently located, totally secure and with resilient data and voice connectivity. For ultimate peace of mind when the worst happens, talk to us. Contact us at

Contact March/April 14  


Contact March/April 14