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Computertalk The Intersection

of

Technology

Vl. 17 • No. 1 • Fall 2012

PR S R T S TD U.S . P OS TAG E PA ID P ermit #162 IT HAC A, NY

36

ComputerTalk for Health-System Pharmacists

and

Management

for health-system

Pharmacists

I don't know who invented the pillbox. Or why they thought the combination of cramped spaces and elderly fingers made for better medication management. It seems like we demand the most from the patients who are least able to manage on their own — and who most need to stay adherent. The answer? Using a familiar solution in a new way. One that quickly and accurately creates customized, easy-open, multi-dose packaging – and provides an easy way to confirm our patients took their medications. I’ve always heard necessity is the mother of invention. But I like to think that common sense is the brainchild behind the best ideas I bring to my patients.

Parata PASS

:

Patient Adherence Strip System Visit www.parata.com/pass today to learn how PASS can drive adherence at your pharmacy.

www.parata.com • (888) 727-2821 Become a fan of Parata Systems on Facebook Follow us on Twitter

: paratasystems

2012 Buyers Guide

35

“You can handle so many different scenarios with just one system.” – Chuck Gordon

We have so many different environments, it could be a nightmare to manage. But QS/1 systems are so customizable, they can be easily tweaked for different situations. More important, QS/1 stays ahead of our needs. We know they will be ready with any regulatory changes in the

industry well before we need them.

Learn how QS/1 products and services can make your job easier. Call 1.800.231.7776 or visit www.qs1.com today.

©2012, J M SMITH CORPORATION. QS/1, NRx, and PrimeCare are registered trademarks and MSM is a trademark of the J M Smith Corporation.

Buyers Guide 2008

1

Computertalk The Intersection

of

Technology

Vl. 17 • No. 1 • Fall 2012

and

Management

FOR HEALTH-SYSTEM PHARMACISTS

in this issue 

2012 Hospital Buyers Guide Includes profiles on products and services from 13 companies*

American Society for Automation in Pharmacy................................ 32, Inside Back Cover ECRS ...............................................................................................................6 Health Business Systems, Inc. ..................................................................7 McKesson High Volume Solutions ................................................. 10, 11 McKesson Pharmacy Systems ..................................................... 5, 12, 32 OPUS-ISM .................................................................................................... 13 Parata Systems ..................................................... Inside Front Cover, 14 QS/1® ............................................................................................... 1, 15, 32 Retail Management Solutions ........................................................... 3, 16 RxMedic® ............................................................................. 17, Back Cover ScriptPro .....................................................................................................18 Talyst ...........................................................................................................19 TCGRx ..........................................................................................................20 Two Point Conversions, Inc. ...................................................................21

additional details* Learn more about the companies and their services from ComputerTalk’s Quick Reference Tables. Products and Interfaces Offered .......................... 8 Main Area of Focus, Web Services, and New Products/Features .........................................23 Installations .............................................................24 Automated Counting/Robotic Dispensing .......24

plus Publisher’s Window..........................................4 Drug Abuse Pharmacist References ..................................28 Nine pharmacists using a range of technologies share their thoughts on the key features. Websites to Visit* .............................................32

Specific Company/Product Interfaces................25

American Society for Automation in Pharmacy

Barcode Scanning and IVR ....................................26

ComputerTalk for the Pharmacist

Platforms Supported ..............................................27

McKesson Pharmacy Systems

Trade Shows ............................................................27

QS/1

Integration and E-prescribing ..............................31 2

ComputerTalk for Health-System Pharmacists

*Paid advertising

EvolutionPOS for Pharmacy™ puts POS in the palm of your hand.

The mobile tool that’s a pharmacy game changer. • Reduce waiting time when there are long lines • Offer curbside pick-up • Capture electronic signatures at your drive-thru • Accept payment for flu shots without sending customers to the register • Deliver prescriptions anywhere with EvolutionPOS

Contact us to discuss the best fit for your needs. 1.877.767.1060 • sales@rm-solutions.com • www.rm-solutions.com

The Leader in Pharmacy Point-of-Sale Innovation

2012 Buyers Guide

3

The Intersection of Technology and Management

Computertalk

publisher’s window

for health-system pharmacists

www.computertalk.com Vl. 17 • No. 1 • 2012 Staff William A. Lockwood, Jr. Chairman/Publisher

Maggie Lockwood Vice President/Director of Production

Will Lockwood Vice President/Senior Editor Toni Molinaro

Administrative Assistant

Mary R. Gilman

Editorial Consultant

Mel Spigelmyer Cover Consultant

COMPUTERTALK® FOR HEALTH-SYSTEM PHARMACISTS (Buyers Guide) (ISSN 0736-3893) is published yearly by ComputerTalk Associates, Inc. Please address all correspondence to ComputerTalk Associates, Inc., 492 Norristown Road, Suite 160, Blue Bell, PA 19422-2339. Phone: 610/825-7686. Fax: 610/8257641. Copyright© 2012 Computer­Talk Associates, Inc. All rights reserved. Re­pro­duc­tion in whole or in part without written permission from the publisher is prohibited. Single subscription: $30; two years, $40. Printed by Vanguard Printing. General Disclaimer Opinions expressed in bylined articles do not necessarily reflect the opinion of the publisher or ComputerTalk. The mention of product or service trade names in editorial material or advertise­ments is not intended as an en­dorsement of those products or services by the publisher or ComputerTalk. In no manner should any such data be deemed complete or otherwise represent an entire compilation of available data. Member

ASAP 2012

4

Bill Lockwood

Drug Abuse

L

ately there has been a lot of press and federal-level attention to the abuse of prescription drugs. Underscoring the extent of the problem is that more deaths now occur from the abuse of prescription drugs than from auto accidents. All states but one now have prescription-monitoring programs (PMPs) that are designed to detect doctor shoppers. While 30-some states have the authority to alert prescribers and pharmacies when a person meets a trigger threshold, not all the states send out such alerts. One reason is that the PMPs operate with very limited budgets, making it difficult to initiate a proactive alert program. What this means is that the information being reported to the states by pharmacies on the controlled substances dispensed is being underutilized. Steps are being taken to address this problem. One is the National Association of Boards of Pharmacy’s InterConnect program. One purpose of the program is to facilitate the sharing of data among states. Because doctor shoppers will have prescriptions written in one state and filled in another, InterConnect is set up to help detect this. Another step is to encourage prescribers and pharmacists to increase their use of the data prior to writing or filling a prescription. Where states are sending out alerts, these are sent via email, fax, or regular mail. When a prescriber or pharmacist wants to query the database, this means stepping out of the workflow and using a Web portal. There needs to be a more convenient way for the query to happen. The American Society for Automation in Pharmacy (ASAP) developed the standard that every state requires pharmacies to use in reporting controlled substances dispensed. If a standard could be developed to access a PMP’s database right from the pharmacy management system, this convenience could very well increase usage when a pharmacist suspects a particular person of doctor shopping. Building on its expertise with PMPs, ASAP convened a workgroup of stakeholders, which included a number of PMPs, to develop an XML Web service request/response standard that can be readily incorporated into a pharmacy management system. ASAP has also developed a standard that will improve the timeliness of proactive alerts that PMPs send out when a person of interest is identified. There is no question that ASAP is making an important contribution in addressing a serious national problem. I wanted to make sure the organization gets the recognition it deserves for this. CT Bill Lockwood, chairman/publisher, can be reached at wal@computertalk.com.

ComputerTalk for Health-System Pharmacists

enterpriserx.com/efficiency

A smoother workflow creates a more efficient operation. EnterpriseRx, from McKesson, is designed to optimize the internal workings of an outpatient pharmacy. Centralizing and balancing the workload, reducing the process and paperwork burden, maximizing patient safety, lowering cost per fill – EnterpriseRx is doing all this and more for some of the most prominent hospitals around the country. Learn more about how EnterpriseRx can help you advance the mission of your hospital: visit enterpriserx.com or call 1.800.293.5197.

Š2011 McKesson Pharmacy Systems. All rights reserved. | 1.800.293.5197 | www.enterpriserx.com

Fulfilled. 5

2012 Buyers Guide

ECRS Automating the Science of Retail™ Ochsner™ Healthcare — “Health systems are very

ECRS solutions address the diverse business requirements and growth opportunities health systems and hospitals face today. ECRS’s user-friendly point-of-purchase solutions include traditional point of sale (POS), mobile POS, and self-service kiosks. Feature-rich software, built with flexibility in mind, offers a solution that expertly fits not only outpatient pharmacies but also cafeterias, vending areas, and gift shops. Core benefits of the ECRS solution include: centralized, front-to-back data management; simplified reporting and analytics; easy cashier training; security and compliance; customer service; inventory replenishment; data accuracy; and integrations such as payroll deduct. This system is ideal for small clinics to larger health-system chains.

Awards and Recognition „„ „„ „„ „„ „„ „„

Progressive Grocer Technology Award for advanced pharmacy system integration at Star Markets and Discounts Pharmacies. RIS News Software LeaderBoard Top Ten, with finishes in 29 best-of lists and three number placements (among 99 retail software vendors). 4.75 out of 5 stars in CPA Practice Advisor’s point-of-sale review. Vity Award winner for Best Computerized Point of Sale System (as selected by retailers). NPLEx, PA-DSS, and IIAS certified. Memberships in leading organizations such as NCPA, NACDS, and SIGIS.

corporate in nature and require lots of data and reporting. The system allows us to provide accurate data that the Accounting department needs to make their lives easier, therefore, making our lives easier. Catapult creates reports that Accounting approves of and can easily work with.”

ECRS Solutions Suite for Pharmacy „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„ „„

Point of Sale Kiosk Self-Checkout Back-office Management Web-based Executive Dashboard Mobile POS Pharmacy System Integration Customer Loyalty Electronic Front-end Supplier Integration (EDI/Non-EDI) Inventory Replenishment NPLEx™ Functionality Driver’s License Scanning IIAS Certified PSE Tracking PCI-DSS Ready Centralized Multistore Gift Card Payroll Deduct/A/R/General Ledger/House Charge Signature Capture

Industry and Customer Comments RIS News — “In this year’s LeaderBoard Report, ECRS appears in an impressive 29 best-of lists, including three #1s in top-10 breakouts and #8 in the Top 20 Master List of retail technology’s super achievers.”

Lloyd’s Pharmacy — “We have been through sev-

eral audits since installing ECRS Catapult™. An audit used to take a ton of time; now we just punch in what we need and print it out. It’s wonderful.”

Above, the mobile executive dashboard and maintenance; right, mobile point of sale.

CPA Practice Advisor — “This is an excellent prod-

uct, designed specifically for high-transaction processing and specialty retailers. Attention to detail, a large number of add-on functions that increase productivity, and scalability make Catapult a terrific fit for retailers looking for high production levels and an easy-to-use product.” 6

ComputerTalk for Health-System Pharmacists

www.ecrs.com • 800/211-1172

Health Business Systems, Inc. The Smart Choice in Pharmacy Software

About Health Business Systems For over 30 years and 1,800 clients nationwide (including Puerto Rico), HBS provides a full line of products and solutions to help run your business efficiently, while maximizing your bottom line. RxGENESYS™ Pharmacy Software True Windows solution for progressive pharmacy environments.

Workflow: For seamless interfacing with automation and IVR, so one or multiple users can fill an Rx quickly and efficiently. Hospital Interface: Utilizing an interface such as HL7 or a custom socket-based connection to exchange information between your hospital system (inpatient, automation, medical records, etc.) and your pharmacy software. Interactive Voice Response (IVR): Give your customers the ability to submit requests through the telephone and Internet. What’s Hot: Refill mobile app that allows your customers to place refill requests from any smartphone. Signature Capture: Collect signatures and HIPAA notices for walk-ins, delivery, or even drive-up windows.

For those looking for the latest in technology, RxGENESYS is the premier dispensing and pharmacy management system available today, setting new standards of excellence in the fields of pharmacy practice. With this Windows-based operating system platform, you’ll use familiar icons and buttons to make filling a prescription fast and easy. The RxGENESYS single-screen interface gives you the ability to add or change information while filling a prescription, and updates that information across the system — no more redundant data entry! Barcode and UPC Scanning: For retrieval of refill info, populating of the dispensed product, or verification using workflow.

Document Scanning: Go paperless by scanning each Rx into the patient’s record so any user can easily retrieve.

Point of Sale (POS): HBS has its own fully integrated system, but can also interface with many other systems. E-prescribing: Surescripts certified, our system allows you to receive new and refill Rx’s directly into the system. Inventory Management: Electronic ordering to wholesalers and a perpetual-inventory system. Pill Imaging: Use for quality assurance checking to ensure the pill image is cross-checked with what’s in the bottle.

Web Portal Rx: Allow your customers to access their Rx history, request refills, and view patient education materials. What’s Hot: A secure messaging feature, “Talk to My Pharmacist,” enables your customers to contact you directly. Automation: HBS interfaces with a wide range of systems and products to enhance your pharmacy business. Patient Care Module: Take advantage of time-saving chronic-diseasestate management and MTM tools integrated into your prescription filling system. Customer Support: Dedicated support to help you quickly resolve any software or hardware issues that you may encounter. What’s Hot: Stay connected with HBS and the world of pharmacy through our secure online client portal site.

Dr. Fax: Automatically send refill request authorization forms directly to the doctor’s office. Reporting Packages: SQL-based system offers an extensive library of customizable standard reports.

800/444-1427 • HBSinfo@sxc.com www.HBSRx.com

2012 Buyers Guide

7

2012 Hospital Buyers Guide

Workflow

Point-of-Sale System

Portable/Mobile POS Terminal

DME MAC/Medicaid Billing

Medication Therapy Management and Billing

IVR

Mobile Smart Device Apps

Document Imaging at Intake

Full Document Management

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McKesson High Volume Solutions

Retail Management Solutions

Legend: p = product; i = interface; u/d = under development; CPOE = computerized physician order entry 8

ComputerTalk for Health-System Pharmacists

Automated Counting Robotic Dispensing Outpatient Barcode Scanning Central Fill Dispensing Automation Central Processing Telepharmacy Compounding Software Long-Term Care Software Compliance Packaging Preedits Drug Visuals ADT Off-Site Backup Support for 340B Programs Supports CPOE Inpatient Supports CPOE Outpatient Data Conversion

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2012 Buyers Guide

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ComputerTalk for Health-System Pharmacists

McKesson High Volume Solutions Pharmacy Automation that Moves You Forward McKesson High Volume Solutions reduces costs, increases productivity, and improves accuracy and patient safety by: 77 Automating 98% of all countable prescriptions with industry-leading accuracy on pill counts. 77 Reducing system capital expenses. 77 Reducing historical pharmacy automation footprint requirements. 77 Reducing pharmacy labor cost per prescription with a more automated and validated process. 77 Ensuring the integrity of the replenishment process through full barcode scanning and locking cells. 77 Enabling formulary changes and generic switch opportunities through on-site calibration of dispensing cells. 77 Packing single and multiple Rx orders at industry-leading speeds through HVS’s new automated bagging units. 77 Sorting more packages per hour, capturing maximum value at higher volumes. 77 Providing quality assurance of dispensing accuracy through pre-and post-weight check systems. Industry-Leading Productivity Rates 77 Typically 1/3 to 1/2 less labor compared to competition. Industry-Leading Quality Assurance „„ Counting accuracy of 99.99% for Parata Express and 99.92% for Kalish Cells. „„ Negligible chance of crosscontamination (dedicated dispensing chute). Industry-Leading Automation „„ Fully automate over 98% of all countable medications — no human intervention during assembly.

„„ Unit-of-use automation is an option if required. Throughput Guarantees

„„ Installed over 60 high-volume pharmacy automation systems ranging from 500 to 60,000 Rx/shift.

System Cost

„„Whether you fill 1,000 or 60,000 prescriptions per day, McKesson High Volume Solutions has a pharmacy automation solution for you.

„„ System is turnkey — including interface, fixtures, software, furniture, wiring/networking.

„„ Continuous innovation and development of pharmacy automation and technology.

„„ McKesson will contractually guarantee system performance at planned staffing.

„„ No hidden capital costs — just the purchase price of the system and the annual support payment. „„ Consumables are purchased directly by client.

To learn more:

McKesson High Volume Solutions

„„ No licensing costs unless specialized devices are employed.

Call: 888/HVS-RXRX (888/487-7979)

Market-Leading Solution

HVSinquiries@mckesson.com

or email us at

„„ Focused only on automated central-fill, mail, and specialty pharmacy systems. 2012 Buyers Guide

11

McKesson Pharmacy Systems

Your Outpatient Pharmacy Can Achieve Peak Performance. McKesson’s EnterpriseRx pharmacy management system is designed to help you deliver demonstrable improvements in financial and operational efficiency, as well as patient care. EnterpriseRx smoothly integrates with your hospital system, stream-lining procedures and optimizing workflow to free your clinical staff from the bureaucracy that can impede excellent patient care. As your partner in running a better business that brings better health to your patients, McKesson Pharmacy Systems will help you identify growth opportunities that transform your outpatient pharmacy into a center of clinical excellence. Take a look at what EnterpriseRx can mean for your organization: Raise Financial Performance Tired of brainstorming new ways to cut resources and reduce costper-fill for your CFO? EnterpriseRx tools such as Reports Director and Inventory Management will give you a clear line of sight into where you can save throughout your pharmacy, allowing you to: ■

Manage inventory across all your outpatient pharmacies, resulting in lower carrying costs, less shrinkage, and fewer outages. with your ADT system to improve capture rates of discharge prescriptions.

Improve Operational Efficiency Promise Time Workflow-based approach adds structure to the filling process and optimally divides responsibilities across pharmacists and technicians. Couple this with centralized data and patient administration and reporting, and you can: ■

Ensure the right person is performing the right task at the right time.

Improve data management with centrally stored patient, prescriber, third-party provider, and pricing information.

■ Integrate

central processing and workload balancing to enable redeployment of labor resources to new revenue-generating programs. time-consuming manual tasks and free staff for clinical care.

Ensure patients leave your hospital upon discharge with their prescription in hand.

Stay informed with real-time information on your patients and drug updates.

Track performance with automated and simplified reporting and administrative functions.

Access EnterpriseRx from patient units and enable pharmacists to perform bedside medication counseling.

Integrate central-fill programs and automated inventory management to improve efficiency.

Minimize errors with automatic safety checks during the retrieval, dispensing, and labeling process.

Reduce paperwork and accept scripts via IVR, Web, and e-prescribing.

■ Use

■ Automate

Enhance Patient Care A SaaS application, EnterpriseRx is HL7 enabled and can consolidate information from across your health system to ensure you have the information you need to provide the highest levels of patient care. With this foundation, you can:

McKesson Pharmacy Systems supplies pharmacy management systems to more than 10,000 pharmacies across the United States. For nearly 40 years, MPS has provided solutions to improve productivity and yield superior patient safety and satisfaction. With more than 600 pharmacy experts located in six offices across North America, we are a key business unit of McKesson Corporation, a Fortune 15 company. As a division of McKesson, we have the national breadth, scope, and resources few other providers can match. Our growth and success is directly attributed to our unwavering focus on customer service, innovative products, quality management, and effective design and development.

See our ad on page 5. 12

ComputerTalk for Health-System Pharmacists

OPUS-ISM Pharmacy Management Solutions

A Leader Since 1976

340B and Specialty Pharmacy

For over 35 years, OPUS-ISM has been one of the premier providers of pharmacy management systems and services. Our goal is to help our partners thrive by delivering solutions that combine robust functionality with proven, highly efficient and reliable platforms.

Our 340B pharmacy providers are able to segregate inventories, manage 340B formularies, and produce audit reports for 340B clients. Specialty pharmacies can consolidate all of their billing activities under one system and handle concomitant medication therapy.

Flexible Implementation

Exceptional Service

OPUS-ISM systems can be installed on virtually any modern hardware and are compatible with numerous operating systems, including Windows and Linux. They can be incorporated into existing networks and offer true multiuser access, as well as support for ODBC-compliant ad-hoc and SQL reporting capabilities.

Providing exceptional customer service is something we strive for. The majority of our support calls are answered immediately by our knowledgeable hardware and software support teams. As an OPUS-ISM customer, you can be sure that assistance will be available when you need it most.

Outpatient Systems

Modular Architecture

Built for outpatient pharmacies, these systems offer all of the functionality you expect from an industry leader, including centralized hosting and support for multiple locations. Central profiling, third-party management, cost control and reporting, and HL7 interfaces are just some of the many available features. We also offer innovative options such as RxVue and Announce Rx to improve the way your pharmacy interacts with physicians and patients. RxVue provides a secure portal that is accessible from a computer or tablet, allowing physicians to review patient medication histories and write or discontinue orders, which are transmitted directly to the pharmacy system. Announce Rx can increase patient satisfaction and reduce waiting-area crowds by alerting your patients via LCD displays as soon as their prescriptions are ready.

The modular architecture of our systems enables us to create cost-effective, scalable solutions that grow along with your pharmacy. Unlike “one size fits all” systems, an OPUSISM system is tailored to your specific needs. Our account managers will help configure the system that’s right for you.

Inpatient Systems Our inpatient systems are designed for hospitals, nursing homes, long-term care facilities, correctional facilities, and other inpatient pharmacy environments. They include features to help your organization operate as efficiently as possible, such as daily packing list reports, physician orders, MARs, unit-dose dispensing, inventory management, and much more. Customized integration is available to ensure that your OPUS-ISM system operates effectively alongside your existing patient management system.

800/835-6787 • sales@opus-ism.com • www.opus-ism.com 2012 Buyers Guide

13

Parata

Powerful automation that integrates flexibly into your workflow Parata is committed to delivering powerful technology solutions with flexible architecture and best-in-class partners, to help hospitals, clinics and other institutional settings capitalize on existing workflow at a lower total cost of ownership. Parata Max® and Parata Mini® Measurably reduce labor requirements, and permanently redeploy employee resources from dispensing into patient care. • Parata Max delivers the highest accuracy, speed, and productivity for the lowest cost/script available on the market. • Parata Mini automates pill counting for the top 49 movers and offers the same counting speed, accuracy, and cell technology as Parata Max. Pharmacy 2000™ Pharmacy 2000 workflow software creates a safe, systematic process for dispensing that extends accuracy to your entire prescription volume, and is the only workflow solution that integrates seamlessly with Parata Max and Mini. • 100% barcode verification on stock bottles for medications not dispensed in Parata automation. • Consolidates all prescriptions in an order into a single location for complete and accurate verification. • Tracks and reports on all user activities. • Stores electronic images of paper prescriptions. Parata PASS™ Patient Adherence Strip System Our smart and simple unit-dose and multidose adherence strip packaging solution delivers efficiency, accuracy, and convenience. • PASS Pack™ strip packaging is customizable, and flexibly supports myriad dispensing cycles, including 30, 14, 7, 4/3, 2/2/3, and 24 hours. • Check PASS™, an automated visual inspection system, reviews and flags exceptions. • First PASS™ supports first-dose medication demands. Parata Systems 2600 Meridian Pkwy. Durham, NC 27713 888/PARATA1 (727-2821) outinfront@parata.com www.parata.com

Parata PASS

Patient Adherence Strip System 14

ComputerTalk for Health-System Pharmacists

©2012 Parata Systems, LLC. All Rights Reserved. Parata, Max, Mini, Parata PASS, Parata Check PASS, Parata First PASS and Parata Puts You Out in Front are trademarks or registered trademarks of Parata Systems, LLC. Pharmacy 2000 is a trademark of McKesson Automation Systems Inc.

See our ad on the inside front cover

®

QS/1

NRx® — Pharmacy Management Software for Outpatient Pharmacies

VERSATILE

QS/1’s NRx Pharmacy Management System is perfect for the unique environment of outpatient pharmacy. QS/1 integrates pharmacy operations and interfaces with other systems and departments to provide a safe, efficient, start-to-finish prescription management solution.

“You can handle so many different scenarios with just one system.”

– Chuck Gordon, Information Services, Carolinas Healthcare, Charlotte, NC

Get a Total Solution In addition to outpatient pharmacy management, QS/1 offers integrated solutions for IIAS-compliant Point-ofSale, SystemOne® for HME, Multi-Site Management (MSM™), IVR, PrimeCare® for LTC, and more. Enhance NRx with optional services such as online refills, images and imprints, document imaging, central profiles, and more, based on your pharmacy’s needs. Flexible Workflow Management NRx’s integrated Workflow enhances patient safety, productivity, efficiency, and HIPAA compliance. Pharmacy at a Glance allows you to know exactly how your pharmacy is performing. Seamless integration enables you to manage the flow of work through your pharmacy from any workstation, alerting you to potential problems before they become bottlenecks. NRx’s InstantFill® can automatically process exceptionfree prescriptions. All you have to do is dispense the medications or route them to an automated dispensing solution. Our new RetrieveRx™ bin management will-call system finishes the process by electronically organizing prescriptions for quick, easy retrieval. 340B Management Use NRx to manage single or multiple 340B programs. There is no need for a separate system, and QS/1 is an approved member of the Prime Vendor Program. Interfaces Take advantage of automated dispensing and packaging systems, e-prescribing networks, delivery systems, IVR, and billing systems via QS/1-ready interfaces. Interfaces to hospital and practice management systems give you the connectivity to import demographic data and payroll information, export billing information, and exchange prescriptions electronically. New interfaces expand pharmacy efficiency even more. Our CoverMyMeds® interface enables you to automate prior authorization requests. Enhanced prescriber updates improve compliance, accuracy, and provider validation with a comprehensive doctor database. Efficient Multilocation Management QS/1’s integrated systems allow secure sharing of patient and doctor demographics among locations and prescription transfer between pharmacies.

NRx Benefits „„Improves safety with document imaging, electronic signature capture, and on-screen pill images and imprints. „„Clinical checking for drug-drug, drug-disease, and drug-food contraindications; allergies, duplicate therapy, geriatric precautions; and min-max dosing. „„Allows clinical checking to be assigned during any stage of the workflow process. „„Enhances productivity with InstantFill, payroll integration, and real-time interfaces to hospital and practice management systems, plus automated dispensing and packaging systems. „„Improves pharmacy efficiency with integrated workflow that includes a tickler file of pending prescriptions, refill reminders, and IVR requests. „„Enables you to accept payments and signatures at the point of delivery with Remote Checkout. „„Provides communication with patients via email and text.

www.qs1.com 800/231-7776 Fax 800/231-7783 P.O. Box 6052, Spartanburg, SC 29304

© 2012, J M SMITH CORPORATION. QS/1, NRx, SystemOne, InstantFIll, and PrimeCare are registered trademarks and RetrieveRx is a trademark of the J M Smith Corporation. CoverMyMeds is a registered trademark of CoverMyMeds.

See our ad on page 1.

2012 Buyers Guide

15

Retail Management Solutions Leveraging technology to benefit pharmacy patients

Successful outpatient pharmacies rely on RMS POS systems. RMS is the leading provider of POS systems for hospital outpatient and retail pharmacies, from single-register operations to multiregister and multilocation sites. More than 1,000 pharmacies have chosen RMS systems. Advantages bridging all RMS systems:

Star-Link Enterprise Solution

• • • •

For health systems with outpatient pharmacies in multiple locations, Star-Link unifies information management. Real-time communication gives you up-to-the-minute sales history, inventory levels, and transaction detail.

The EvolutionPOS portable transaction terminal and traditional countertop POS register are interchangeable. Integration with your existing systems: pharmacy management, IVR, and robotics systems. All systems are IIAS compliant, allowing for real-time FSA/HRA card processing. Microsoft Windows environment provides flexibility and interchangeability of hardware.

EvolutionPOS for Pharmacy™ The portable terminal places all the register functions in your hands, so pharmacy staff can take the technology to the point of sale, including when that is a patient room, for delivery of discharge prescriptions. The handheld unit communicates immediately, wirelessly, and securely with your POS server. It accomplishes the customer checkout, recordkeeping and inventory functions, including: • Interfacing with your dispensary system. • Tracking by barcode. • Capturing electronic signatures. • Processing card payments, including FSA eligibility. • Printing receipts on the spot or sending via email. In the retail environment, EvolutionPOS can be used as an additional cash register for faster and more efficient customer service. EvolutionPOS relies upon modules from our robust Star-Lite Cash Management and Star-Plus POS systems for additional efficiencies, ranging from electronic signature capture for compliance and tracking, to inventory control and wholesaler ordering. Call us today to determine the best fit for your pharmacy.

Capabilities include: • Uploading real-time sales and transaction data. • Communicating inventory information, sales transaction data, and promotional events between headquarters and individual sites. • Enabling centralized management of the product files for all locations. • Real-time Web-based reporting for your PC or mobile device. Pharmacy POS is our business. RMS is the only U.S. vendor that specializes in and serves only pharmacy customers. Our team is the largest, most experienced pharmacy POS staff in the nation, providing 24/7 support across all North American time zones.

877/767-1060 sales@rm-solutions.com www.rm-solutions.com The Leader in Pharmacy Point-of-Sale Innovation

EvolutionPOS and EvolutionPOS for Pharmacy are trademarks of Retail Management Solutions.

16

ComputerTalk for Health-System Pharmacists

See our ad on page 3

RxMedic® Robotic Counting and Dispensing Pharmacy Technology

Advanced Dispensing Solutions To Fit Any Budget. Whether you’re looking for the power of robotics or the affordability of an automated pill counter, RxMedic has the perfect dispensing solution for you. Interfacing with any pharmacy management system, RxMedic dispensing systems require less initial capital and have lower operating costs than other counting and robotic systems. Unique Photo Verification RxMedic dispensing machines provide

the only retail pharmacy photo verification that allows documentation of each prescription with a photo of the medication in the vial.

Nationwide Support Network RxMedic serves pharmacies through a

nationwide network of offices and provides support in a variety of ways including, video conference, on-site, and toll-free customer support.

Robotic Dispensing

Automated Counting

RxMedic ADS™ robot offers fully robotic dispensing of up to 256 different oral solid medications, with built-in drug verification photos, cap application, and smart cells that require no manual calibration.

RxMedic ACS™ simultaneously counts multiple medications in three scalable, space-saving designs that support 7 to 71 oral solid medications. The system can precount minimum quantities and offers a fast, fully documented return-to-stock feature, as well as storing digital images of vial contents.

ADS selects the appropriate-sized vial, prints and applies the label, then counts and dispenses pills. Before capping, it photographs and stores a digital image of vial contents. A large, configurable 200+ prescription collating area supports overnight operations and holds completed scripts for pharmacist verification. ADS combines ultra-clean, vacuumpowered pill dispensing and HEPA filtration to remove dust from the pharmacy air and prevent cross-contamination. ADS supports barcode scanning and also enables you to lock access to cells.

Dispense filled prescriptions in any order by simply scanning the prescription label. ACS highlights the appropriate cell and dispenses the drug directly into the labeled vial. Choose an ACS that fits your workflow: countertop, endcap, or free-standing. ACS supports barcode scanning and has lockable cells for additional security.

2701 Leighton Ridge Drive • Wake Forest, NC 27587 www.rxmedic.com • 800/882-3819 © 2012 RxMedic Systems, Inc. RxMedic is a registered trademark and RxMedic ADS and RxMedic ACS are trademarks of RxMedic Systems, Inc. RxMedic Systems, Inc. is a subsidiary of the J M Smith Corporation.

See our ad on the back cover.

2012 Buyers Guide

17

ScriptPro Taking Care of Business ScriptPro’s Robotic Prescription-Dispensing Systems No matter what your prescription volume is, or the size of your outpatient pharmacy, we have a robotic solution for you. Technology designed and supported for the long term. Free your staff for patient-focused care. ■ Increase dispensing safety and accuracy. ■

Robot

Institutional Utilization

CRS (7 sq. ft.)*

35% – 45%

SP 50

30% – 40%

SP 100

40% – 65%

SP 200

50% – 75%

*CRS (Compact Robotic System) is the newest ScriptPro robot, with 75 dispensing cells.

SP Central Workflow and Robot By implementing a ScriptPro robot and SP Central Workflow System, your outpatient pharmacy will dispense 100% of your prescriptions with the highest level of accuracy, efficiency, and personalized service to customers. ScriptPro technology will allow you to: „„ Handle increased volumes with limited staffing additions, since the robot will be filling 35% – 75% of your prescriptions. „„ Manage and track multiple inventories such as 340B. „„ Reduce patient wait times, increase, patient satisfaction. „„ Reduce per-script filling cost. „„ Maintain the highest level of patient care by giving you and your staff more time to spend with patients. „„ Access the most extensive and current drug database in the industry. „„ Increase staff morale by lowering stress levels.

ScriptPro’s Perfect Integration One connection, one call, one company means your pharmacy operates within a unified architecture. Pharmacies all over the world and in all 50 states count on ScriptPro automation for safety and efficiency. “We looked at ScriptPro’s Perfect Integration model because we wanted our pharmacy to operate on one platform.... With ScriptPro, all of its products are integrated, so we don’t have the issue of the systems not communicating.” — Mark Todd Assistant Pharmacy Director/Tech Admin Central Oklahoma Medical Center Konawa, Okla.

Telepharmacy Our telepharmacy system will virtually take your pharmacy to new places and new patients. The support pharmacist maintains accountability and control over prescriptions dispensed at the remote location. Electronic images are recorded for every step of the dispensing process, maintaining a valuable history of the prescription transaction.

„„ Maintain and print useful reports, such as signature logs for insurance audits and HIPAA. „„ Handle exceptions, partial fills, drugs on order, and doctor authorizations the same way every time. “Our ScriptPro robot performs the mundane tasks of counting and filling 1,200 prescriptions per day, giving us a huge savings in time. The barcode scanning with the robot and SP Central Workflow provides us peace of mind on all those prescriptions, too. We can really focus on our patients.” — Lori Bertrand, R.Ph. Outpatient Pharmacy Manager, University of Texas M.D. Anderson Cancer Center Pharmacy 18

ComputerTalk for Health-System Pharmacists

5828 Reeds Road • Mission, KS 66202-2740 888/309-8818 • www.scriptpro.com

Talyst Talyst is a market leader in pharmacy automation and your expert partner in pharmacy operations. Our solutions provide enterprise-wide medication management across your entire health system to offer greater inventory control, enhanced workflow efficiency, and improved patient safety. As of 2012, Talyst has installed automated systems in more than 600 integrated healthcare systems, acute-care hospitals, long-term care facilities, and correctional institutions. Talyst engineers the safer pharmacy. We are committed to improving health by providing automated systems that ensure the precise and consistent delivery of medications. AutoPharm Enterprise | AutoPharm Mobile AutoPharm® Enterprise by Talyst, a powerful software platform, manages your inventory across the entire health system. Its enterprise-wide inventory management system manages multiple medication inventories with one automated system to ensure inventory is on hand and accurate. AutoPharm Enterprise allows you to manage your complete pharmacy inventory from arrival in the pharmacy to the patient care area. AutoPharm Mobile is designed to complement your current AutoPharm Enterprise software, conveniently accessed on your Apple iOS device. AutoCarousel HD AutoCarousel® HD provides heavy-duty, secure automated storage for all of your medications. They are easy to use and accurate. Their efficient vertical design ensures maximum storage in a compact footprint. The reliable AutoCarousel HD comes with a 10-year guarantee. „„Decreases required storage space by 30% to 50%. „„Ensures accurate order filling with pick-to-light indicators and barcode verification. „„Reduces time on task and staff required to fill orders. „„Provides added security for medications. „„Enables you to easily store, track, and access medications. „„Refrigerated carousels are available.

Talyst | 877/4-TALYST | www.talyst.com

AutoVault AutoVault™ provides controlled access and secure hospital-wide management for your controlled substances. „„ Securely stores, tracks, and monitors the restocking of your controlled-substance inventory. „„ Streamlines documentation from the pharmacy to the nursing floor and virtually eliminates time-consuming and error-prone manual record keeping. „„ Retrieves real-time data to help effectively manage controlled-substance inventory. AutoPack | AutoLabel AutoPack® and AutoLabel® integrate easily with your current pharmacy information system to provide a fully automated packaging system, ensuring that virtually 100% of your medications are barcoded for safety. „„ AutoPack comes in a variety of models to meet your specific needs. „„ AutoPack delivers unit-dose or multidose packages with 19 lines of user-defined label space. „„ Works seamlessly with AutoCarousel to expedite cart fills, order replenishment, and canister refills. „„ Processes up to 60 doses per minute, sorted by patient or ADU. „„ AutoLabel provides nurse-friendly labels, ensuring a consistent, readable barcode that makes it to the bedside for scanning. AutoSplit 340B | AutoSplit Contract Pharmacy Talyst is the leader in 340B splitting software. With Talyst’s AutoSplit® 340B fully managed solution, Talyst experts manage all facets of your 340B program, allowing health systems, IDNs, and their contract pharmacies to boost savings by having dedicated 340B experts run the program. We use our 340B expertise to help you maximize your savings by finding savings opportunities often missed. AutoSplit Contract Pharmacy allows health systems to capture additional 340B savings from hospital scripts dispensed at retail pharmacies. AutoSplit Contract Pharmacy is an end-to-end managed service that gives covered entities the opportunity to capture increased 340B savings. 2012 Buyers Guide

19

TCGRx Automation • Design • Installation • Training • Support TCGRx is the industry leader in pharmacy automation, developing optimized solutions to improve pharmacy efficiency and patient safety for long-term care, hospital, retail, and specialty pharmacy markets. We offer the most reliable, accurate, cost-effective, and safe pharmacy automation products on the market. Designed to streamline your workflow, our innovative products include inventory management systems, automatic tablet packaging devices, medication cabinets, pharmacy fixtures, and customized pharmacy design services.

Carousels 110 and 180

At TCGRx, we understand the demand to do more with less, and our team is dedicated to partnering with you to do just that. We assess the needs of your business and provide solutions to optimize your process, whether you’re in need of a single solution or a total pharmacy redesign.

The TCGRx exclusive, high density unit-of-use carousel enables quick retrieving and dispensing with independent rotating shelves. Carousel shelving provides ease of access and compact storage, while dramatically reducing the pharmacy footprint required to store your pharmacy inventory. The unit-of-use carousel’s high density, ramped shelving, and fluid motion enables pharmacies with high volume and deep formularies to quickly dispense fast-moving medications.

InspectRx™™

Beacon®

The InspectRx is a pouch verification device and collation unit. It is a safe, fast, and accurate medication pouch inspector. InspectRx provides visual inspection of 60 pouches per minute, identifies incorrect medications, and flags exceptions for pharmacist review. The optional collation unit further enhances the capabilities of InspectRx by sorting, cutting, rolling, and securing medication strips by patient, and isolating any pouches that are determined to contain errors.

Beacon optimizes your pharmacy so it can do more with less space, labor, and inventory costs. It organizes medications by activity and guides picking and stocking with Beacon’s innovative light direction and barcode verification. Its ease of use and workflow efficiencies help to retain pharmacists and technicians, while increasing the amount of time spent with customers, therefore improving the overall customer experience.

ATP-71 The ATP-71 features 71 fully automated medication canisters and a semiautomated medication feeder that allows packaging of all oral solids. The ATP-71’s small footprint and small package size make it perfectly suited to meet the needs of unit-dose barcoding, cabinet replenishment, and 30-day boxes.

BullsEye® Automatically and precisely split tablets with our BullsEye Tablet Splitter. The device splits up to 16 pills per minute with a size deviation rate of less than 5%. BullsEye uses canisters that are individually calibrated for splitting each specific medication, ensuring accuracy. The process is simple: barcode scan the canister or medication bottle and enter the quantity to be split, and the device will then accurately split the medication. 20

ComputerTalk for Health-System Pharmacists

In addition, Beacon Will-Call uses energy-efficient LED lights to identify where each prescription is awaiting customer pickup. Barcode scanning verifies accurate prescription selection while also enabling management of will-call aging. The ability to direct and verify all prescriptions by patient or household, including bulk and refrigerated medications, guarantees that customers leave with all of their prescriptions. The return-to-stock function allows the pharmacist to take these unused medications and replenish the stock, thus eliminating waste and saving the pharmacy money.

For more information Call: 262/279-5307 Email: info@TCGRx.com Visit: www.TCGRx.com

Two Point Conversions, Inc. Innovation, Quality, Trust... Your Data Is Secure With Us Conversion • Mining • Warehousing • Data and Image Archiving “The quality and efficiency of Two Point is without a doubt my reason for always choosing them for my data conversion needs!”

holds many years’ worth of data, which is viewable by included user interfaces. „„Patient Mailing Lists: We can create mailing lists customized to any specifications or filters you require.

– Raymond McCall, VP Pharmacy Operations Albertsons LLC

“Even in instances when a quick turnaround is required, Two Point always provides unprecedented accuracy coupled with a long history of outstanding service.” – Joe Courtright, President and CEO USA Drug

Excellent Service, Experienced Technicians Two Point Conversions emphasizes old-fashioned hard work and integrity at every step of the process. We created the pharmacy data conversion industry, and we are still the best. Our conversion professionals have converted more than 25,000 pharmacies in the past 20 years, so when migrating between pharmacy systems, you can rely on us for the most comprehensive body of knowledge in the country. Our two decades of experience means your data will be converted so that it integrates seamlessly and securely into your new system. Two Point Conversions has built its business around making this process simple for your pharmacy and your employees, without sacrificing quality or security. We provide you with the tools necessary to complete your conversion, including a team of professionals to assist you every step of the way.

• Productivity • Confidentiality pharmacy •  Experience systems allow us to • Responsibility offer these and many other • 24-Hour Service services to our customers: „„Archiving for Pharmacy, POS, Images, Accounting, Human Resources, etc.: Chains will find ACERT™, our data archive and reporting tool, particularly valuable. ACERT allows you to retain ready access to seldom-used, closed, or acquired store data records, and create a backup to help free space on your system. ACERT provides the ability to streamline disparate databases, divisions, or companies into a single reporting system. ACERT helps you meet the demands of state board or federal HIPAA regulations, audits, lawsuits, or operational challenges due to mergers and acquisitions. ACERT’s Web browser gives you access to a single record or records across multiple locations quickly, with printable or exportable reports customizable upon request. For independent pharmacies, a CD-ROM or laptop solution

„„ Analysis: We can assist your acquisition team with verification and business valuation reporting. Two Point can provide an assortment of reports to confirm that you are paying the right amount for the acquisition. Established Security Two Point Conversions matches our skills with a near manic dedication to information security. Because we take the security of your data so seriously, we have implemented a higher level of security than required for mere compliance with all HIPAA and HITECH standards. Your data is safe with us. Easy Choice Two Point Conversions invented this industry and operates from a position of leadership through innovation and foresight. We make data transfer to your new system accurate, easy, economical, efficient, and — most importantly — secure. Our integrity, ethics, reliability, and success rate have given us an exceptional reputation throughout the industry. No matter what your data conversion requirements are, Two Point Conversions, Inc., has the solution you need!

Two Point’s employees are the best and brightest our industry has to offer. We work hard to make sure that your data is accurate and your conversion runs smoothly, and if any issues are detected they are found early and quickly corrected. We are available 24 hours a day, 1820 Webster, #450, Chicago, IL  60614 800/276-4689 seven days a week! 1800W. W. Larchmont #2W Chicago, IL 60613 800-276-4689

Two Point Conversions, Inc.

Effective Solutions Our years of experience in extracting data from several generations of

Member

First, and still the best.

ASAP 2012

2012 Buyers Guide

21

2012 Hospital Buyers Guide

Main Area of Focus, Web Services, and New Products/Features ECRS

www.ecrsoft.com • solutions@ecrs.com See page 6

Main Area of Focus: Provides point of sale; pharmacy management system integration; IIAS, PCI, and PSE (NPLEx) compliance; back-office management; payroll deduction; inventory management; supplier integration; kiosks; mobile POS; AR; and loyalty programs to singlesite hospitals and chain health systems. Web Services: Web-based analytics dashboard and order tracking. New Products/Features: Stand-alone self-service kiosk and mobile POS.

Health Business Systems

www.hbsrx.com • HBSinfo@sxc.com See page 7

Main Area of Focus: Outpatient pharmacy software supporting single or multisite dispensing environments with integrated workflow, point of sale, IVR, document and barcode scanning, 340B, and integration to hospital/ clinical inpatient systems. Web Services: Web Portal Rx for customers to access their personal information; view active and inactive prescriptions, including refills remaining; request refills; update contact information; view education materials; and view advertised promotions.

McKesson High Volume Solutions

www.mckesson.com • HVSinquiries@mckesson.com See page 11

Main Area of Focus: Pharmacy automation for closeddoor retail, central-fill, mail-order, specialty, outpatient hospital, and 340B pharmacies. Solutions are scalable and enable customers of all volumes from 1,000 prescriptions per day and up. Web Services: Customer portal, including reporting, metrics, and online computer-based training. Support for functionality of pharmacy’s existing consumer website, e.g., online refills.

22

ComputerTalk for Health-System Pharmacists

McKesson Pharmacy Systems

www.mckesson.com • mps.info@mckesson.com See page 12 Main Area of Focus: SaaS outpatient pharmacy software suite with integrated workflow, centralized databases, real-time communication, core reports, inventory management, and inpatient connectivity, along with 340B and HL7 functionality. Web Services: EnterpriseRx pharmacy Web portal allows the pharmacy to offer patient access to prescription status and Web refills, as well as the ability to view and edit PHRs, download patient/tax statements, and view health content.

OPUS-ISM

www.opus-ism.com • sales@opus-ism.com See page 13 Main Area of Focus: Complete pharmacy management systems for inpatient and outpatient facilities, including integration with existing systems. Available features include workflow management, IVR, point of sale, unit dosing, and robotic dispensing interfaces. Web Services: RxVue facilitates communication be­tween pharmacists, doctors, and nurses by allowing them to access and share patient records securely via the Internet. WebRefills for patient-focused online prescrip­tion refill management. New Products/Features: DISPILL and Parata PACMED interfaces.

Parata Systems

www.parata.com • info@parata.com See page 14

Main Area of Focus: Fully automated and semiautomated counting devices that integrate with pharmacy management systems. Web Services: Customer portal for latest cell calibration settings and workflow software updates.

2012 Hospital Buyers Guide

Main Area of Focus, Web Services, and New Products/Features QS/1 www.qs1.com • marketing@qs1.com See page 15 Main Area of Focus: Fully integrated pharmacy management system that includes point of sale, IVR, will-call, smartphone integration, and workflow, as well as interfaces with robotics, ADT, eMARS, EHRs, and billing. Web Services: CornerDrugstore, Express Prescription Refills, Prescription Refills, mobileRx for smartphones, Android App for mobileRx, and WebConnect for longterm care. New Products/Features: Prior authorizations through CoverMyMeds; texting and email for pickup and refill reminders; Health Market Science prescriber file; USPS address verification; RetrieveRx will-call bin management system; and an HME compliance documentation module.

Retail Management Solutions www.rm-solutions.com • sales@rm-solutions.com See page 16 Main Area of Focus: Point-of-sale solutions for hospital out­patient pharmacies, ranging from full-scale retail systems to a mobile, handheld register that allows bedside delivery of prescriptions. Web Services: Web-based and Dropbox reporting, EDI for ordering and price updates with all major wholesalers, and computer system management and diagnostics.

RxMedic www.rxmedic.com • sales@rxmedic.com See page 17 Main Area of Focus: Automated dispensing and counting systems that work with any pharmacy management system. Features include the ability to dispense the appropriate size vials, print and apply labels, dispense pills, capture vial content images, and cap vials, as well as a collating area.

ScriptPro

www.scriptpro.com • bdc@scriptpro.com See page 18 Main Area of Focus: Fully integrated pharmacy management and workflow systems, robotic dispensing, telepharmacy, telepharmacy for sterile room medica­tion preparation, IVR, and point of sale. Systems are barcode driven to ensure every prescription is filled with the correct drug and strength and labeled correctly. Web Services: Web refill interface; health messaging services to allow pharmacists to provide support to other healthcare providers and patients over a wide-area network; and third-party management system to evaluate third-party contracts and monitor perfor­mance. New Products/Features: The Compact Robotic System, designed for tight spaces and lower volumes, requiring only 7-square-feet of space. The system contains 75 universal dispensing cells.

Talyst

www.talyst.com • info@talyst.com • See page 19 Main Area of Focus: Provides pharmacy automation for enterprise-wide medication management across the entire health system, offering greater inventory control, enhanced workflow efficiency, and improved patient safety.

TCGRx

www.tcgrx.com • info@tcgrx.com • See page 20 Main Area of Focus: Offers comprehensive pharmacy design and automation, including inventory management, will-call, and unit dose/multidose packaging for long-term care and hospitals. Outpatient solutions include vial filling, inventory management, and high-density fixtures. New Products/Features: Will-call systems for outpatient pharmacy and perpetual inventory management for inpatient pharmacy.

Two Point Conversions

www.twopoint.com • info@twopoint.com See page 21

Main Area of Focus: Pharmacy database conversions and archiving services. 2012 Buyers Guide

23

2012 Hospital Buyers Guide

Installations Page

Company

Total Installed

Inpatient

Outpatient

6

ECRS

100+

0%

100%

7

Health Business Systems

100+

5%

95%

11

McKesson High Volume Solutions

n/s

n/s

n/s

12

McKesson Pharmacy Systems

500+

0%

100%

13

OPUS-ISM

100+

10%

90%

14

Parata Systems

750+

n/s

n/s

15

QS/1

750+

0%

100%

16

Retail Management Solutions

250+

0%

100%

17

RxMedic

<50

0%

100%

18

ScriptPro

1,000+

1%

99%

19

Talyst

500+

100%

0%

20

TCGRx

100+

75%

25%

Automated Counting/Robotic Dispensing Page

Company

Cell Count Range

Capacity (cubic centimeters)

Compliance Packaging Features1

Unit-of-Use Dispensing

120-204

500 and 1,775

Y

â&#x20AC;&#x201C;

44-500

500 and 1,775

Y

Y

11

McKesson High Volume Solutions

14

Parata Systems

17

RxMedic

7-256

550-1,350

N

N

18

ScriptPro

50-200

676 and 1,900

N

Y

20

TCGRx

Up to 384

350 and 2,200

Y

Y

Footnotes

1. Packaging that organizes medications by time of administration or other criteria. 24

ComputerTalk for Health-System Pharmacists

2012 Hospital Buyers Guide

Specific Company/Product Interfaces ECRS: Computer-Rx, Cost Effective Computers, HCC,

Health Business Systems, McKesson Pharmacy Systems, New Tech, pc I professional systems, PDX, QS/1, Rx30, and SXC Health Solutions. For additional interfaces, contact vendor. Supporting Services: AmerisourceBergen, Cardinal Health, First Data, Global Payments, Kinray, and McKesson Pharmaceutical Distribution. For additional interfaces, contact vendor.

Health Business Systems: AIS, Allscripts, Answers on

Demand, Apothacare, Architext, Artromick, Asteres, Ateb, AutoMed, CAM Commerce, Catalina Health Resources, Cerner, ECRS, Emdeon, Emporos, Epic, First DataBank, FlexTRAX, IDX, Innovation, Innovatix, Integra, Kirby Lester, Konsult, LDM Group, McKesson Hospital Systems, Med-Pass, MediTech, Microsoft ARMS point of sale, Net-Rx, NextGen, Nexus POS, Nova Libra, Parata Systems, PickPoint, Precision Dynamics, Pyxis, Retail Management Solutions, RxNet, ScriptPro, Siemens, Surescripts, SXC Health Solutions, Symbol, Talyst, TCGRx, TeleManager Technologies, voiceTech, and Wolters Kluwer Health. For additional interfaces, contact vendor. Supporting Services: AmerisourceBergen, Cardinal Health, First Data, Global Payments, Kinray, Managed Health Care Associates, McKesson Pharmaceutical Distribution, Pfizer Share the Care, Pharmacy First, and VFI Statement Processing. For additional interfaces, contact vendor. DME MAC/Medicaid Billing Services: Emdeon, OmniSYS, and RelayHealth. Compliance Packaging: AutoMed, DISPILL, Doc-UDose, Manchac DOSIS, Medicine-On-Time, Mediset, MTS Packaging Systems, Omnicell, Parata Systems, Talyst, and TCGRx. Preedits: Emdeon and RelayHealth.

McKesson High Volume Solutions: All major

pharmacy management system vendors, most proprietary chain systems, most retail robotic systems, and many IVR systems. For additional information, contact vendor. Supporting Services: All major wholesalers. Compliance Packaging: McKesson ExpressRx Track.

McKesson Pharmacy Systems: AIS, Architext, Ateb,

AutoMed, CAM Commerce, Catalina Health Resources, Cerner, Emporos, Epic, First DataBank, Freedom Data Systems, IBM (ACE, chain drug, supermarket), Intercon, LDM Group, McKesson High Volume Solutions, McKesson Hospital Systems, McKesson Workflow Bin, NHIN, Parata Systems, Pharmacy Computer Services, PickPoint, RelayHealth, Retail Management Solutions, ScriptPro, Smart Solutions, Surescripts, TeleManager Technologies, voiceTech, and Wolters Kluwer Health. For additional interfaces, contact vendor.

Supporting Services: AmerisourceBergen, Cardinal Health, First Data, Harvard Drug Group, and McKesson Pharmaceutical Distribution. DME MAC/Medicaid Billing Services: OmniSYS and RelayHealth. Compliance Packaging: McKesson ExpressRx Track. Preedits: RelayHealth.

OPUS-ISM: Architext, AutoMed, CAM Commerce,

Emdeon, Emporos, Epic, First DataBank, Innovation, Integra, Kirby Lester, LDM Group, Net-Rx, Parata Systems, RelayHealth, ScriptPro, Surescripts, TCGRx, TeleManager Technologies, voiceTech, and Wolters Kluwer Health. For additional interfaces, contact vendor. Supporting Services: AmerisourceBergen, Cardinal Health, Global Payments, Kinray, Managed Health Care Associates, McKesson Pharmaceutical Distribution, Pfizer Share the Care, Pharmacy First, and VFI Statement Processing. For additional interfaces, contact vendor. DME MAC/Medicaid Billing Services: Emdeon, LPS EZ-DME, OmniSYS, and RelayHealth. Compliance Packaging: AutoMed, DISPILL, Doc-UDose, Medicine-On-Time, Parata Systems, and TCGRx. Preedits: Emdeon and RelayHealth.

Parata Systems: AIS, Architext, Ateb, CarePoint, Cerner

Etreby, Computer-Rx, DataDoc, Datascan, First DataBank, Foundation Systems, HCC, Health Business Systems, Kalos, KeyCentrix, Liberty Computer Service, McKesson High Volume Solutions, McKesson Pharmacy Systems, Micro Merchant Systems, New Tech, OPUS-ISM, PDX, Pharmacy Computer Services, PickPoint, QS/1, Rx30, Speed Script, SRS, SuiteRx, SXC Health Solutions, and VIP Computer Systems, among others. For additional interfaces, contact vendor.

QS/1: AIS, Allscripts, Answers On Demand, Apothacare,

Architext, Artromick, Asteres, Ateb, AutoMed, Avery/WeighTronix (Eyecon), CAM Commerce, Cerner, Clarian, CompuCare, Daverci Solutions, Eclipsys, ECRS, Emdeon, Epic, First DataBank, Freedom Data Systems, IDX, Innovation, Innovatix, Integra, Intercon, Kirby Lester, LDM Group, McKesson High Volume Solutions, Med-Pass, Medical Manager, Medicat, MediTech, Monitor-Rx, Net-Rx, NextGen, Parata Systems, PickPoint, Pyxis, Retail Management Solutions, Rx-Net, RxMedic, RxNT, ScriptPro, Siemens, Smart Solutions, Surescripts, Symbol, Talyst, TCGRx, TeleManager Technologies, voiceTech, Vow Data, and Wolters Kluwer Health. For additional interfaces, contact vendor. Supporting Services: AmerisourceBergen, Cardinal Health, First Data, Global Payments, Managed Health Care Associates, Pharmacy First, and VFI Statement Processing. continued on page 31 2012 Buyers Guide

25

2012 Hospital Buyers Guide

Barcode Scanning and IVR Barcode Scanning Page

Company

Data Entry

IVR

Prescription Return Out-Bound Opt-in to Will-Call Other Messaging Programs Verification Stock

6

ECRS

-

-

-

-

7

Health Business Systems

•1

11

McKesson High Volume Solutions

•2

-

-

12

McKesson Pharmacy Systems

•3

13

OPUS-ISM

-

14

Parata Systems

-

-

-

15

QS/1

•4

16

Retail Management Solutions

-

-

-

17

RxMedic

-

-

•5

-

-

18

ScriptPro

-

-

19

Talyst

-

-

-

-

-

-

20

TCGRx

-

-

-

-

Footnotes

1. Handheld signature pad for delivery or drive-through. 2. Barcode-driven, automated quality assurance of counting and dispensing accuracy. Also, user authentication and inventory receiving. 3. All workflow filling queues and user authentication. 4. Employee user access. 5. Replenish current drug and add new drug.

26

ComputerTalk for Health-System Pharmacists

2012 Hospital Buyers Guide

Page

Platforms Supported Company

Windows Linux SaaS

EDI with Wholesalers

HL7

Other

6

ECRS

-

-

7

Health Business Systems

-

-

11

McKesson High Volume Solutions

-

-

-

12

McKesson Pharmacy Systems

-

-

13

OPUS-ISM

Unix

14

Parata Systems

-

-

-

-

-

15

QS/1

-

XML, SQL, Apple1

16

Retail Management Solutions

-

-

-

-

17

RxMedic

-

-

-

-

18

ScriptPro

-

-

19

Talyst

-

-

-

-

-

20

TCGRx

-

-

-

21

Two Point Conversions

-

XML and ORT

1. iPad app for WebConnect.

Trade Shows American Pharmacists Association (APhA) Annual Meeting 2013: OPUS-ISM, Parata Systems,

American Society of Health-System Pharmacists (ASHP) Summer Meeting 2013: QS/1, ScriptPro, TCGRx.

American Society of Consultant Pharmacists (ASCP) Annual 2013: Health Busi-

AmerisourceBergen ThoughtSpot 2013: QS/1,

QS/1, RxMedic, ScriptPro.

ness Systems, Parata Systems, QS/1, Talyst, TCGRx.

American Society of Consultant Pharmacists (ASCP) Midyear 2013: Health Business Systems, QS/1, TCGRx.

American Society of Health-System Pharmacists (ASHP) Midyear 2012: McKesson

Pharmacy Systems, Parata Systems, QS/1, Retail Management Solutions, ScriptPro, Talyst, TCGRx.

Retail Management Solutions.

Cardinal Retail Business Conference 2013: Health Business Systems, OPUS-ISM, QS/1, Retail Management Solutions, RxMedic, ScriptPro, TCGRx.

Joint Forces Pharmacy Seminar (JFPS) 2013: Parata Systems, ScriptPro, TCGRx.

McKesson ideaShare 2013: McKesson Pharmacy Systems, Parata Systems.

2012 Buyers Guide

27

Pharmacist Reference: What Users Have to Say. Pharmacist

Scott Graham, R.Ph.

Helen B. Gonzales, R.Ph.

Becky Galletly, R.Ph.

Director of Pharmacy Operations

Pharmacy Manager

Pharmacy Director

Pharmacy

Lovelace Health System

Lovelace Pharmacy

AMG Pharmacy

Location

Albuquerque, N.M.

Albuquerque, N.M.

Birmingham, Ala.

Pharmacy Type

Outpatient/Retail

Outpatient

Clinic

System/Product Using in the Pharmacy

ECRS Catapult

McKesson Pharmacy Systems EnterpriseRx

Years System Used

5 Years

1 Year

Title

Key Features

28

The touch-screen interface of ECRS Catapult POS is user-friendly and easy to learn. Catapultâ&#x20AC;&#x2122;s enterprise capability makes it a great choice for pharmacies with multiple locations that need the ability to produce centralized reports. Catapult also includes the ability to load an OTC catalog to ensure accurate pricing throughout locations. Equally important as the ease of use and back office capabilities of Catapult is the customer support ECRS provides. During our recent pharmacy management system upgrade, the staff of ECRS worked very hard to develop a fully functional interface prior to implementation. Following implementation, any unforeseen issues that arose were quickly resolved by the support team.

ComputerTalk for Health-System Pharmacists

User-friendly system makes it easy to train new employees. The workflow system adapts to the number of staff, which increases efficiency. Pill imaging for each refill is helpful for counseling patients when there is an NDC change. The auto-refill process enhances patient compliance. All the pharmacists utilize the Clinical Pharmacology link for provider and patient medication questions. The technicians find the All Rx Status key a quick, easy way to see where all the prescriptions for one patient are in the workflow.

OPUS-ISM

InterRx HMO

9 Years The InterRx program allows us to access patients with either a badge number or name. This was a customization that we requested. The ability to access all patient information from the prescription input screen is very user-friendly. Management reports and financial reports help us to know the status of business in a concise, easy-to-read format. Our system integrates efficiently with our IVR and also with the Surescripts module, making the workflow efficient. Most important is the personal attention given by the OPUS-ISM staff whenever the need arises concerning a question or problem. I have not experienced an outsourced situation for customer service, which I appreciate greatly. They are very knowledgeable about their product and communicate that clearly.

Diane Gatchell, R.Ph.

Dennis D. Newsom, R.Ph.

Ryan Sunderman

Director of Pharmacy

President

Supervisor, Pharmacy Systems

Greater Lawrence Family Health Center

The Pharmacy Counter

HealthPartners

Lawrence, Mass.

Toledo, Ohio

Minnesota and Wisconsin

Outpatient and Retail

Community Pharmacy, Hospital Outpatient Group Owned by ProMedica Health System

Retail and Outpatient

Parata Systems Parata Max

QS/1 NRx

Retail Management Solutions

3 Years

34 Years

10 Years

We automated with Parata Max to handle increasing volume without adding labor or expanding our pharmacy footprint. Max allows us to dispense with high accuracy, speed, and efficiency, and to provide prompt, high-quality service. Since we automated, our volume has more than doubled to 1,500 prescriptions a day, and we have not added production labor. We use one Max unit, and it reliably meets our high production demands. It also frees up our time to counsel patients, perform medication therapy management, and implement social programs to address health disparities in the local population. GLFHC serves community health centers and provides outpatient and ambulatory care.

Over the years, we have incorporated nearly every QS/1 module into our pharmacies. Out-of-the-ordinary use includes running multisite management, IVR, Web portal refill, an interface to ScriptPro robotics/workflow, an interface to the Asteres ScriptCenter automated pickup point, an interface to the MTS On-Demand 400 for adherence packing, and an interface to our AmerisourceBergen centralfill pharmacy. QS/1 works well in our complex network, and they are happy to work with us as we explore new frontiers in pharmacy practice.

StarLite and StarPlus (POS software at store level) has an easy-to-implement interface with several pharmacy systems. Features I like include signature capture for Rx sales, HIPAA, controlled substance, credit/debit card, nonsafety caps, and refunds using the Verifone MX880 signature pad. Combined signature for Rx sales and credit card. Credit/debit card and electronic check processing integrated into the application. Configurable user-security settings. Biometrics log-in. Ability to manage discounts for different customer types (senior, employee). Module to manage and enforce pseudoephedrine sale restrictions. Touch-screen and ability to run POS and pharmacy system on same computer with no impact to performance. StarLink (multilocation headquarters package) allows head office reporting, product and pricing management, controlled-substance management and reporting, and, coming soon, central employee management. Utility to automatically update product pricing by store, region, or chain. Sales tax management for city, county, state, and other special taxes.

2012 Buyers Guide

29

Pharmacist Reference: What Users Have to Say. Pharmacist

W. Kelvin Martin

Justin Heiser, Pharm.D.

Chip Bruce, R.Ph.

Title

Manager, Outpatient Pharmacy Services

VP, Pharmacy Operations

Assistant Director, Pharmacy, Ambulatory Services

Pharmacy

Spartanburg Regional Healthcare System

Thrifty White

The Children’s Mercy Hospital Pharmacies

Location

Spartanburg, S.C.

Plymouth, Minn.

Kansas City, Mo.

Pharmacy Type

Outpatient/Home Delivery

Retail, LTC Pharmacy

Clinic Pharmacies

System/Product Using in the Pharmacy

RxMedic

TCGRx Beacon

Pharmacy Management

1 Year

N/A

7 Years

We were a QS/1 customer, and the addition of RxMedic robotics allowed us to provide total care with one seamless integrated system that services both our retail and home delivery customers. The RxMedic technology provides photo verification, which is an important part of our QA process. The RxMedic ADS provides a finished prescription for our retail service side, and the RxMedic ACS provided us with a cost-effective alternative to the ADS and addressed our home delivery needs.

Inventory tracking down to the pill level, including lot number and expiration date, has really allowed us to tighten inventory controls and increase turns. One feature our pharmacy teams really like is that all of the processes of the Beacon control system use pick-to-light to drive the user to the right product, including the product that is going to outdate the soonest, which has reduced our outdates.

Interfaced with Cerner Hospital system for patient data transfer (address, phone, weight, allergies, insurance); full-scanning capability of paper prescriptions; e-prescriptions populate matching fields to decrease time entering information; color pictures of drugs/products and line drawings of tablet markings available for drug checking; automated inventory control based on usage, with electronic tracking for 340B program; barcode-driven for safety; multiple people can work on an order with each transaction logged as to who performed the task; batching of entire prescription order with multiple places of storage — hanging bags, refrigerator, large bags; closedloop point-of-sale system; good customer support with any issue; able to do weight-based dosing, a huge advantage in a pediatric hospital setting; used in multiple locations within the hospital — outpatient pharmacy, emergency department pharmacy, pharmacy business office, and two off-site pharmacy locations.

Years System Used Key Features

The tight footprint also made our stores’ teams more efficient and freed up valuable space that we used to incorporate comfortable patient waiting areas, counseling rooms, wellness rooms, and community rooms. Ultimately, we were looking for a system that would free up valuable space and minimize the time that our pharmacy team spends on dispensing activities so it can spend more time with patients to improve health outcomes through such activities as immunizations, medication therapy management, and health screenings. The TCGRx Beacon system has provided that and more.

30

ComputerTalk for Health-System Pharmacists

ScriptPro

2012 Hospital Buyers Guide

Integration and E-prescribing Page

Cost for Integration1 Company

Cost for Adding

To Other Vendors’ Systems or Services

To Company’s Own Systems or Services

E-Prescribing Functionality

6

ECRS

Y

Y

-

7

Health Business Systems

Y

N

N

11

McKesson High Volume Solutions

Y

N

-

12

McKesson Pharmacy Systems

Y

Y

N

13

OPUS-ISM

Y

N

Y

14

Parata Systems

N

N

-

15

QS/1

Y

N

N

16

Retail Management Solutions

N

N

-

17

RxMedic

Y

N

-

18

ScriptPro

Y

N

Y

19

Talyst

-

-

-

20

TCGRx

Y

Y

-

1. To systems such as IVR, point of sale, automated counting, and robotic dispensing, or to any services offered.

Specific Company/Product Interfaces continued from page 25

RxMedic: Computer-Rx, HCC, Liberty Computer Service,

QS/1 (continued) DME MAC/Medicaid Billing Services: Emdeon, LPS

ScriptPro: AIS, Applied Micro Systems, Best Computer

EZ-DME, OmniSYS, RelayHealth, and ZirMed. Compliance Packaging: AutoMed, DISPILL, Doc-UDose, Manchac DOSIS, medDispense, Medicine-On-Time, Mediset, MTS Packaging Systems, Omnicell, OS-PAC, Parata Systems, Talyst, and TCGRx. Preedits: Emdeon and RelayHealth.

Retail Management Solutions: Over 25 different

pharmacy management system interfaces available. Contact vendor for more information. Supporting Services: Interfaces to most major credit-card processors and all major wholesalers.

OPUS-ISM, QS/1, Rx30, and VIP Computer Systems.

Systems, CarePoint, Cerner, Cerner Etreby, CompuCare, Computer-Rx, Cost Effective Computers, Datascan, Epic, Foundation Systems, HCC, Health Business Systems, Innovation, Kalos, KeyCentrix, Liberty Computer Service, McKesson Pharmacy Systems, MediTech, Micro Merchant Systems, New Tech, NextGen, OPUS-ISM, PDX, Pharmacy Computer Services, PPOk Rx Linc, QS/1, Retail Management Solutions, Rx30, Siemens, SoftWriters, Speed Script, SRS, SuiteRx, Surescripts, SXC Health Solutions, and TeleManager Technologies. For additional interfaces, contact vendor. continued on page 32 2012 Buyers Guide

31

websites to visit American Society for Automation in Pharmacy

ComputerTalk

www.asapnet.org

www.computertalk.com

McKesson Pharmacy Systems

QS/1

www.enterpriserx.com/efficiency

www.qs1.com

2012 Hospital Buyers Guide

Specific Company/Product Interfaces continued from page 31

Supporting Services: AmerisourceBergen, Cardinal

Health, First Data, Global Payments, Harvard Drug Group, Kinray, and McKesson Pharmaceutical Distribution. For additional interfaces, contact vendor. DME MAC/Medicaid Billing Services: Emdeon, LPS EZ-DME, and OmniSYS. Preedits: Emdeon, PPOK Rx Linc, and RelayHealth.

Talyst: Allscripts, Cerner, Eclipsys, Epic, IDX, Kalos,

McKesson Pharmacy Systems, MediTech, Pyxis, QS/1, Rescot Systems, SoftWriters, and Siemens. Supporting Services: AmerisourceBergen, Cardinal Health, and McKesson Pharmaceutical Distribution.

32

ComputerTalk for Health-System Pharmacists

TCGRx: AutoMed, CarePoint, Cerner, Cerner Etreby,

Compusolve, Computer-Rx, Epic, First DataBank, McKesson High Volume Solutions, McKesson Pharmacy Systems, McKesson Workflow Bin, MediTech, Micro Merchant Systems, Parata Systems, PDX, Pharmacy Computer Services, Pyxis, QS/1, Rx30, RxMedic, ScriptPro, SoftWriters, and SuiteRx. For additional interfaces, contact vendor. Supporting Services: AmerisourceBergen and Cardinal Health. For additional interfaces, contact vendor. Compliance Packaging: AutoMed, MedDispense, Medicine-On-Time, Omnicell, and Parata Systems.

Two Point Conversions: All systems.

AmericAn Society for AutomAtion in PhArmAcy the

Leading forum on

technoLogy

for the

Pharmacy market

2013 annual conference

January 24–26, 2013 the sanctuary • kiawah isLand, south caroLina

meeting highlights: the u.s. Pharmaceutical market outlook PmiX national architecture: a foundation for PmP choice the national information exchange model (niem) and the health community energize your corporate culture for fun and Profit enhancing the Pharmacist’s role as a Primary-care Provider through the use of clinically integrated networks getting to the meaningful use of family health history Leveraging star ratings in medicare within community Pharmacies the 340B federal drug discount Program: responsibility, accountability, and compliance

online conference registration is available by visiting www.asapnet.org/registration.html

co-pay cards: stakeholder Perspectives on a growing trend obamacare, or what’s Left of it mobile technology: what’s in demand now

ASAP American Society for Automation in Pharmacy 492 Norristown Road, Suite 160 • Blue Bell, PA 19422 610/825-7783 • Fax: 610/825-7641 • www.asapnet.org 2012 Buyers Guide

22

ComputerTalk

33

Rare breed.

RxMedic ADSâ&#x201E;˘ is the only retail robotic dispensing solution that captures drug verification photos prior to capping. Get faster, safer quality assurance in a state-of-the-art design which automates dispensing through 256 smart, auto-calibrating cells. For innovative automated dispensing paired with powerful patient safeguards, make the leap to RxMedic ADS.

See the future of pharmacy automation at rxmedic.com or call 800 .882 .3819.

Š2012 RxMedic Systems, Inc. Rx Medic is a registered trademark and RxMedic ADS is a trademark of RxMedic Systems, Inc. RxMedic Systems, Inc., is a subsidiary of J M Smith Corporation.

34

ComputerTalk for Health-System Pharmacists


ComputerTalk 2012 Health-System Pharmacy Buyers Guide