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Increasing Empanelment Rates for Better Patient Care At CompleteCare we want our patients to get to know their personal care team, including doctors, nurse practitioners, nurses and medical assistants. To help facilitate this we will focus on provider empanelment, working to achieve the goal of having 80 percent of our patients empaneled with their team by the end of 2017. Empanelment is essentially having patients see the same primary care provider and care team each time they visit, helping to: • Build trust between patients and providers • Help providers create more comprehensive care plan for their patients • Give patients a team they can communicate with when needed CompleteCare has created color-coded empanelment teams at each of their locations to make the empanelment process easier to implement and recognize. The hope is that patients will embrace this positive change letting them establish a relationship with their team while working together to achieve their personal healthcare goals.

2017 CompleteCare Health Network Annual Report