INSIDE ‘N’ OUT MAGAZINE MAKING A POSITIVE CONTRIBUTION TO SOCIETY Newsletter Date: 29th April 2010
In this Issue: •
Age Concern reports about their projects in HMP Leicester & Gartree for prisoners over 50.
Barnardo’s explains about their Youth Offending Programme in their shops.
SOVA lists their services and aspirations working with offenders.
Ino Mag Publication Dates
Editorial First Word Welcome to the fourth issue of Ino Mag and the new image. We keep on getting better and better. We now cover all Leicestershire and Rutland Probation establishments, Leicester City Libraries, Leicestershire County Libraries. The magazine can also be viewed at http://issuu.com/ communitymediahub We have also just opened a new Facebook Group which can be found at http:// www.facebook.com/home.php? #!/group.php? gid=106441609385232. Come and have a look if it’s available to you and make a comment or start a discussion. We are currently revamping the Ino Mag website. Updating the information and adding CJS Links. We are currently looking for articles from prisoners/offenders or their families about positive experiences/interests they have had or experiencing of/about the Criminal Justice System. Also needed is articles or adverts from
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Full Page — £75 Anyone who is interested in making contact for an article, advert or just to get further information about what we are about ; please contact me using the contact details at the back of this magazine. Mark
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Young Muslim Offenders Mentoring Programme Project Outline In a unique partnership, Muslim Youth Helpline (MYH), Mosaic and Business in the Community (BITC) are launching a new project to provide focused support and mentoring opportunities to Muslim prisoners around the vulnerable period of transition from prison back to society.
As of April 2008, the number of Muslim prisoners in prisons in England and Wales on remand was 1,662, and the number of Muslim prisoners under immediate custodial sentence was 7,340, representing 2% and 9% respectively of the total prison population (82,319). Muslims therefore constitute nearly 10% of the male and female prison population, exceeding by three times their representation in the wider population. There is growing evidence of the particularly acute difficulties faced by Muslim prisoners returning to mainstream society and, as a consequence, their vulnerability to negative influences. Muslim prisoners suffer from particular problems when returning to society, given the social stigma that often attaches to them within their communities. The mentoring role Mentoring starts up to 6 months before a prisoner is due for release and would be expected to continue for a similar period after release. Mentors will start by visiting the client in prison in order to build trust, gain a better understanding of the client’s needs and help prepare them for release. Mentors will be encouraged to make contact with the relevant Prisoner Service Offender Manager and Muslim chaplains working at the establishment.
Job Coaches Crucially, the mentoring arrangement will link into Business in the Community’s ‘Ready for Work’ programme. Ready for Work is an established, business-led, work placement programme aimed at helping socially excluded groups gain and sustain employment. It combines a two-day employability based training course, a structured two-week work placement and up to six months of individual support from a job coach. As well as those willing to act as mentors, therefore, we are also looking to recruit those who would also be able to act as Ready for Work Job Coaches. Job coaching is a unique opportunity to use existing skills, gained in the work place, to help an unemployed client gain and sustain employment. As well as developing communication, management and interpersonal skills, you will help your client build their confidence and motivation to move into employment. Coaches commit to supporting a client for a six month period. Following a full day of training, you will meet you client on a regular basis for the first nine weeks before planning the next steps forward. These may include coaching sessions over the phone or more practical support on CVs and interviews. Individuals supported The mentoring programme will be available to Muslim prisoners aged between 16 and 30 in the areas outlined below who will, on release, reside within reasonable travelling distance from the following cities: London, Birmingham, Manchester, Bradford and Leicester.
For further details please contact Julian Programme Manager, Prison Following release, mentors will continue to support Yorke, the client through the provision of emotional support, Mentoring on 020 7566 8735 or at seeking workplace opportunities and general support email@example.com around housing, education and related issues.
EVERGREEN 50+ FOR OLDER PRISONERS Evergreen 50+ is an innovative and pioneering service which aims to provide advocacy and other support to older prisoners to improve their conditions and access to services thereby educing isolation and reoffending and promoting successful resettlement.
The Age Concern Leicestershire and Rutland Older Prisoners Advocacy Service was established in 2004 in response to the Prison Reforms Trust’s report “Growing Old in Prison” (2003). In light of this report Age Concern Leicester Shire and Rutland identified a possible need for an advocacy service for older prisoners in HMP Gartree and HMP Leicester. The service was initially funded for 2 years by Age Concern England, and the Lankelly Chase Foundation have funded the service for the last 3 years. In 2007 the Advocacy Service was renamed Evergreen 50+ following discussions with older prisoners. Evergreen 50+ emphasises the positive approach to the service and now in 2010 the service continues to provide advocacy and other support for older prisoners in order to improve their conditions and access to the services they need both within prison and upon resettlement. This pioneering service is now well established at HMP Gartree and HMP Leicester and is available to all prisoners aged 50 years and over. The Older Prisoners Co-ordinator has a responsibility to identify the needs of older prisoners and establish good working relationships with other staff and agencies within the prisons. Fundamentally the Evergreen 50+ service assists prisoners with issues affecting their day to day living and continues to promote awareness of the issues faced by older prisoners. Much of the work undertaken by the Older Prisoners Co-ordinator i n v ol ves on goi ng and sustained one to one advocacy work with older prisoners. The work is usually very complex and time consuming and this
has been emphasised by the long term level of support offered by the service and the fact that many referrals involve numerous issues. Referrals have continued to be received from prisoners themselves and other agencies or staff within the prisons. Access to such a service improves the older prisoner’s experience of the criminal justice system and subsequently makes a contribution to their successful resettlement back into the community. One to one advocacy and support empowers older prisoners to deal with the issues they face and helps to alleviate some of their anxieties and sense of isolation. The role of Evergreen 50+ is seen as being increasingly invaluable and unique as it is responsive, impartial and independent. In addition Age Concern is seen as having specialist knowledge and experience of the issues facing older people. Age Concern Leicester Shire and Rutland are committed to a continued delivery of the Evergreen 50+ service, providing a comprehensive one-to-one advocacy and support service for older prisoners. By providing effective, responsive and timely advocacy older prisoners are given the opportunity to have input into improving their conditions and access to the services they need and by this process reduce isolation and increase physical health and mental wellbeing. Evergreen 50+ is having positive input in end to end offender management as it increases pro-social behaviour through voices being heard and the time is now right to utilise the experience and expertise to develop the Evergreen 50+ service for HMP Gartree and HMP Leicester.
Age Concern Leicester Shire & Rutland Cheryl Clegg Advocacy Manager firstname.lastname@example.org 0116 2237350
Through the Gates programme cuts re-offending by 40%. The report, initiated by charity Pro Bono Economics and carried out by economics consultancy Frontier Econonmics, was launched in March. The pioneering study into the Through the Gates programme has been shown to substantially cut reoffending rates, potentially saving the taxpayer millions of pounds.
offers a beacon of hope in the drive to tackle reoffending. This research shows that investing in Through the Gates is a positive investment for society as a whole. Aside from the savings in the public purse, it reduces the misery that crime brings to the victims, the perpetrators and families of both. “By working closely in partnership with London Probation, we were able to turn around hundreds of lives. Through the Gates offers a model of good practice which could be replicated in other areas of the country.”
This is the first study initiated by charity Pro Bono Economics and carried out by leading economics consultancy Frontier Economics. It concluded that the programme offered ‘outstanding value for money to society’ and calculated savings of over £10million Pro Bono Economics added the following statement: pounds to the taxpayer were brought about from the £1million scheme. Pro Bono Economics aims to “Through the Gates is the first report initiated and bring economic analysis to help charities measure supported by Pro Bono Economics. Volunteering their impact. their skills to help charities is not the norm for economists. As this report demonstrates, a lot of Through the Gates offered intensive, one-on-one good can be achieved by economists lending a hand support to prison leavers. St Giles Trust now hopes with a spreadsheet rather than a paintbrush. that similar schemes to will be rolled out on a national basis, providing the opportunity to make a “We hope the report will play its part in building real impact on re-offending. greater understanding and appreciation of the work of St Giles Trust” The London Probation-funded Through the Gates programme, which started in July 2008, offered Michael Ridge from Frontier Economics said: intensive support for over 1,500 prison leavers returning to London, helping with the difficult “My team and I were delighted to give our time to transition from custody to community. carry out this important study. We have been prudent in our approach and the results still The caseworkers, many of whom were trained, demonstrate that Through the Gates is a programme reformed ex-prisoners themselves, provided one-onwith exceptional benefits. We have estimated that one support in the crucial early days after release for every £1 spent, there is a return of £10 in terms when the risk of re-offending is high if the right of the savings associated with reduced resupport is not in place. This included help with offending. I hope that these findings will help accommodation, finances and employment support – inform policy makers and opinion formers.” all factors affecting the likelihood of someone reoffending. Rob Owen, Chief Executive of St Giles Trust, said: “Through the Gates was a phenomenal success and
Click here to download the full report or narrative report
A helping hand gaps in provision, and one in two SOVA project participants across the 1137 volunteers. All geared up to UK are under 25, and one in four help 5503 disadvantaged or excluded under 18.
48 projects. 92 contracts. 187 staff.
clients so far in 2010.
Janet added: “It’s vital we make sure these people are offered help at the SOVA is now a leading voluntary right time to stop the vicious cycle of organisation which works across reoffending. Mentoring in particular England and Wales. It aims to can play a huge role in helping these support those who feel disadvantaged people find their way to becoming a or socially excluded through valued part of society.” mentoring and education, practical hands on support to help find housing Offering support or employment and simply providing The ways in which someone to talk to. In previous years SOVA aims to help the numbers of people helped by clients is very SOVA have reached over 18,000. adaptable, according to
problems around drug or alcohol mis-use;
mental health issues;
confidence building; and
To help achieve its aims, SOVA works closely with various agencies including the Prison and Probation Services, Jobcentre Plus, National Offender Management Service (NOMS), relevant government departments, the Learning & Skills Council, Janet Crowe, SOVA’s Acting CEO the exact needs of the commented: “The overall aim of individual. Some of the services which Social Services and Youth Offending and Drug Action Teams. SOVA is to strengthen communities can be offered to clients by involving local volunteers to include helping with: Leading by example promote social inclusion and, SOVA is one of the leading mentoring • the provision of one to one ultimately, reduce crime. This may organisations in the UK and mentors support through mentoring involve helping with the rehabilitation play a fundamental role in the and befriending; and resettlement of offenders and exmajority of SOVA projects. offenders, and looking after the • education, training and basic Each mentoring relationship is unique welfare of them and their families skills; and lasts for as long as the support is within the community by way of • resettling offenders back into needed. Mentors dedicate a minimum education and social and economic the community – considering of four hours a week to each mentee inclusion. every possible angle of a fresh for at least six months, to allow a Bridging the gap start; relationship to be built. Working When it comes to helping offenders in • refugees or asylum seekers wit hin st ri ct ru les rega rding particular, SOVA tries to plug some of trying to find their place in the confidentiality, the mentor aims to the gaps which can be left by empower the client enabling them community; traditional support services. This ultimately to make their own choices. • finding paid employment could include people doing The benefits can be huge, helping to positions, providing assistance community service, female offenders, increase motivation, self-esteem, with job searches, CVs and people with disabilities or those on social and life skills and opening new interview techniques; short term sentences. Of all those in doors to increased opportunities. • young people in or leaving jail, prisoners serving The importance of mentoring support care to get the best possible less than a year have for young people in particular is start; the highest reoffending echoed by recent research conducted rates and the most • finding suitable volunteer by SOVA. The research, carried out convictions. positions; by YouGov across 1986 adults in the Those who are young UK, assessed people’s attitudes to • finding suitable and safe can also fall through personal success, versus those who
had had a baby and he was struggling to cope with the fact that he was missing out on his little boy growing up, and was not around to support his girlfriend, who was finding it hard to cope as a single mother. Keith helped Jay to work through his feelings: they had long discussions and exchanged many letters on the subject of fatherhood, the role of men in society, reflections on SOVA relies heavily on a bank of committed volunteers Jay’s past and plans for the future. Keith worked with Jay who generously give their time to help the disadvantaged to identify appropriate courses that he could undertake get back on their feet. whilst in custody and helped him work through the Hannah Douglas has been a volunteer for the charity for disappointment of having his parole turned down. The just over a year and volunteers at the following are some excerpts from Jay’s letters to Keith: Bail Support Scheme in Yorkshire. She “Thank you for the postcards. I have put them up in my commented: “As a volunteer the work cell, and all your cards. You have been so good to me can be varied. You might be supporting Keith ... all the times you have come to see me, and the offenders, vulnerable young people, talks we have had have helped me doing my time.”; “I substance mis-users or the homeless. wish I had a man like you for a dad.” You might be meeting a client in the Within days of his release, Jay’s father died and Jay community, in prison, at their place of discovered his body. His first thought was to call the work or at one of SOVA's centres. SOVA project, where staff helped him to deal with the Clients' needs vary considerably but quite often I help situation. Rather than responding negatively, Jay with filling in forms, providing basic or life skills, managed to move on and has subsequently found a job preparing for an interview or trying to find housing. with a building firm, somewhere stable to live and is coSometimes it’s just about listening. Volunteers receive parenting his son, Jordan. training, support and supervision from local staff so it is something which is open to anyone who feels they have Four months after his release, Jay attended his final meeting with Keith and the project staff. He is still in the time and a desire to help those who are work, has rebuilt relationships with family members and, disadvantaged. Ultimately, I love what I do - it’s with a new circle of friends, has not returned to problem extremely fulfilling to play a part in helping someone to drug use. Reflecting on his relationship with Keith at this turn their life around.” meeting he said, “I’ve never had this kind of support in … A post-release tracking survey on one SOVA project, 22 years. It’s made me a better person by making me following up on young people who had been mentored realise my responsibilities.” through the project, showed over two thirds (69%) had Reparation and mediation not been reconvicted. have ended up living lives on the margins of society or involved in crime. It revealed that 82% of people surveyed agreed that a positive role model can deter young people from making potentially damaging decisions in life and can even deter young people from a life of crime.
Case study: Jay Jay was referred to SOVA for a mentor after serving two years of a four year sentence. He was matched with Keith, a volunteer mentor, who continued to work with Jay for over two years. During that time, Jay was moved around four different prisons, in locations from Lancashire to Cumbria: the original SOVA project to which Jay was referred closed and he was transferred to a new project with new staff but Keith continued to visit. Ruth Fielding, Project Manager, says “Keith’s relationship with Jay is an example of the importance of having continuity, of providing long-term support through an ever-changing custodial sentence. The relationship was the one thing that Jay could rely on not to change.” Jay had been a problem drug user, and was estranged from his family. Just prior to his sentence, Jay’s girlfriend
Getting offenders to face up to the consequences of their action is a vital part of what SOVA does. As part of restorative justice SOVA provides reparation and mediation services for offenders and the victims of crime. The process involves liaising separately with both victim and offender to develop a plan that encourages the offender to appreciate the effects of their actions on the victim and the wider community. The victim has the opportunity to explain the impact of the crime on his/her life and how they feel the offender could make reparation. In addition, SOVA also arranges a broad range of reparation activities, including voluntary work and environmental and fundraising projects. To learn more about SOVA go to www.sova.org.uk
Doing Things Differently Jacqui Henderson CBE, Co-Chair of the National Skills Forum Inquiry into Skills A new report from the National Skills Forum, Doing Things
Differently: Step Changes in Skills and Inclusion, is calling for extra and improved education and training for offenders and exoffenders, in order to give them a better chance of finding a good job on release and to help break the cycle of recidivism. The report concludes that education and vocational training within prison should be made a key priority of the criminal justice system. The report details the findings of a 6 month Inquiry, which involved a series of roundtable discussions and an open consultation with experts and key figures working in the field. At the core of the Inquiry is the principle that improving the skill levels of offenders could significantly increase their chances of finding a job, prevent reoffending, and ensure their successful integration back into their local community. Reoffending continues to blight society. 90% of prisoners under the age of 21 and almost two thirds of adult prisoners reoffend within 2 years. With an ever crowded prison system and in the current economic environment, there is an urgent need to tackle this problem. Yet more than half (52%) of male offenders and 71% of female offenders hold no
qualifications whatsoever, and 76% have no job to go to on release. The report concludes that we can no longer continue to release prisoners without adequate preparation for the
education and training courses prevent many prisoners from achieving their full potential. What is needed are more, and a greater variety of, educational opportunities for prisoners, including vocational and professional qualifications from a wide range of different work sectors and across all levels. However, the report acknowledges that in the current financial environment, additional courses can not be provided by the Government and the Ministry of Justice alone. Private businesses, mainstream colleges and charities will all have to play their role in expanding the range of courses world of work. prisoners are able to study, One of the report’s key particularly through the recommendations is that offenders development of long distance on short term sentences, including learning courses, such as those those on remand or licence recall, currently provided by the Open should have more education and University. training opportunities made available to them. As these The report also found that the prisoners are soon to be released, constant movement of offenders they are at greatest risk of slipping between prisons, known as ‘churn back into criminal activity and, factor’, is disruptive and can therefore, are the most likely to prevent up to a third of prisoners benefit from training, particularly from completing their study. This is advice on job applications and not only a waste of time and how to look for work on release. money, but can also discourage More controversially, the report prisoners from continuing their also suggests that such courses be education. The report sees included as a compulsory part of a potential in the new short courses prisoner’s sentence to ensure their and ‘bite sized’ modules currently brief prison stay is not a wasted being developed by the Ministry of opportunity. Justice, and supports their expansion. In addition, the new The Inquiry also found that limited Virtual Campus, an online learning funds and a narrow range of tool, will enable prisoners to save
communication and team working skills. The report also suggests that business needs to play its part in tackling reoffending by being more prepared to hire ex-offenders and recommends that an employer network be set up. This would give businesses the opportunity to share their positive experiences and best practices concerning the recruitment of ex-offenders.. The report also highlights the invaluable role that reformed offenders can play in mentoring their peers to escape a life of crime. Offenders need to be encouraged to raise their own aspirations and be challenged to better themselves. staff with higher expectations about what prisoners are able to achieve.
Increasing investment in education for offenders could significantly reduce reoffending, saving money and improving social cohesion. While the report highlights several specific ways to improve the provision of education in prisons, all the recommendations reflect a much broader need for a culture change in the management of offenders. Education and training should no longer be seen as merely something with which to occupy prisoners for a few hours, but should be at the very heart of a coherent and restorative justice system.
As Jacqui Henderson CBE, Director of Creative Leadership and Skills Strategies, and CoThe Inquiry also analysed what Chair of the Inquiry said: ‘Too happens ‘through the gate’: improving many offenders are still falling education within the prison system through the cracks and going will be futile if offenders are then left back into prison because they unsupported on the outside. If the aim is to prevent don’t have the right skills and opportunities to make prisoners from returning to crime then greater that leap into employment. It is not simply enough opportunities for offenders to continue their that we recognise these perennial problems; we education on release will be essential. Greater must take the kind of bold policy steps communication between mainstream education recommended by this inquiry to meet these people’s institutions and prison education services are needed needs.’ to make it easier for prisoners to find an appropriate place in a local college or training course on release. The National Skills Forum is a not-for-profit However, if the best methods of intervention which prevent reoffending are to be found, then a tracking mechanism to measure the progress of ex-offenders in the community is needed. This should include information about the educational achievement of an offender in prison and outside, their career path, and their criminal record. Such data collection can only be achieved through greater partnership and communication between all the relevant agencies dealing with offenders including the National Offender Management Service, the Prison and Probation Services. This information should be used to identify which types of education and training are best at giving offenders a chance of finding work and which are the most effective at preventing reoffending.
organisation working in partnership with the Associate Parliamentary Skills Group to raise the profile and status of skills in the UK. The Forum brings together Parliament, business and the skills sector to promote and develop effective skills policy as a central means of personal and economic development for the 21st Century. This report was sponsored by the TEC Trust Fund. To download the report visit www.skillsandinclusion.org.uk
Barnardo’s Young Offenders Programme Barnardo’s launched a Young Offenders Programme (YOP) aimed at people aged 16 to 25 two years ago. Participants in the programme are offered retail training in a flexible placement within a Barnardo’s shop. Barnardo’s aim is to see the YOP providing a stepping stone into employment and resettlement.
dedicated and hard-working volunteer. There are some very bright and talented young people in the prison system who deserve a second chance and I feel privileged to have worked with them.”
The Head of Reducing Reoffending at HMYOI Thorn Cross says: “Valuable schemes such as Barnardo’s YOP enable us Participants will also have the opportunity to work towards a to engage with the community and reintegrate individuals Youth Achievement Award by putting together evidence of into a society from which many are excluded by their antifour 15 hour challenges. The first challenge, which can be social behaviour. Through partnership working, the completed in the prison environment, usually looks at programme helps to improve self-esteem and frequently jobsearch issues. The next three serves as a fresh impetus and hope to those who will be challenges can be tailored, to an extent, released back into the community.” to the needs and aspirations of the Barnardo’s believe in the potential of every child and young individual. person no matter who they are, what they have done or what Carolyn Marnoch, a Barnardo’s shop they have been through. Barnardo’s will support them, stand manager, comments: “The programme up for them and bring out the best in them. has been a very positive experience for YOP has contributed over 14,000 volunteering hours to me, for the YOP volunteer and for my Barnardo’s to date. Further details can be obtained from other volunteers. The YOP volunteer has 0208 498 7574 gained confidence, skills and experience; I have gained a
Insurance Experts at the comparison website CompareCrazy.com talk to “In & Out Magazine” about the problems often faced by ex offenders looking for a fresh start with insurance Ex offender insurance your questions answered Q What are the problems faced by Ex offenders looking for insurance? Many ex offenders are unaware that they must disclose any unspent criminal conviction no matter how minor on an insurance proposal form. Do not be fooled, just because an insurer does not ask if you have any convictions, does not mean you do not need to disclose them. Unless all your convictions are declared and agreed in writing with an insurer, any claim against the policy may be refused. You could even be charged with attempting to defraud the insurers for non-disclosure of a conviction and potentially face another conviction. Anyone who has, or lives with anyone
who has, any unspent conviction should always read insurance policies carefully. Be on the lookout for the phrase “DO YOU OR ANY MEMBER OF THE FAMILY HAVE UNSPENT CRIMINAL CONVICTIONS?” Remember it is when you come to make a claim that things can go very wrong. When insurance cover is cancelled for non-disclosure of a conviction you will be unable to make a claim on the policy. Q Why do ex-offenders face issues with insurance? It has long been considered that someone with a conviction is a bad risk, although this attitude has never been proved. It just seems to be an unwritten rule in insurance. A more enlightened approach to insurance not only for ex offenders but also individuals with adverse credit has been hard to find. Mainstream comparison websites have offered little or no assistance in this area, but the launch of CompareCrazy.com allows ex offenders and owners of at risk properties to at last find affordable insurance cover easily.
Q What can ex offenders do to help reduce their insurance premium? Firstly do not waste money buying a worthless policy without disclosure! Be honest disclosing convictions to the right insurance broker should not cause a problem. Correct disclosure does not always mean increased insurance premiums but it defiantly means you are insured. Q What do you think the future holds for ex offenders facing insurance issues? The Financial Services Authority has been aware of the bad practice of unfairly treating ex offenders and other socially or financially excluded groups. Current figures suggest there are 8 million people in the UK with unspent criminal convictions, which consequently affects other family members. If you are affected by any of the issues raised in this article and would like a quotation for home insurance, residential landlords policies or business insurance visit www.comparecrazy.com
Useful Addresses Apex
Prison Reform Trust
Apex House 74-76 Charles St,
15 Northburgh St, London. EC1V 0JR
Leicester. LE1 1FB
Tel: 0116 261 6510
Prisoners' freephone information line 0808 802 0060. Mon 3.30- 7.30, Tues and Thurs 3.30-5.30 www.prisonreformtrust.org.uk.
Futures Unlocked 9 Newarke Street, Leicester. LE1 5SN.
Shannon Trust (Toe by Toe)
0116 2553742 email@example.com
38 Edbury St, London. SW1W 0LU. 020 77304917.
Gay Rights in Prison
48 Princess Terrace Brighton BN2 5JS
Prisons Education Trust Wandle House, Riverside Drive, Mitcham, Surrey CR4 4BU.
Koestler Arts Centre 168a Du Cane Rd, London. W12 OTX.
020 87400333. firstname.lastname@example.org Unlock Leicestershire Cares 42 Tower St, Leicester. LE1 6WT. 0116 2756490. email@example.com Nacro Park Place, 10-12 Lawn Lane, London. SW8 1UD. 020 78407200 www..nacro.org.uk. Prison Radio Association PO Box 54677, London. N16 7US. www.prisonradioassociation.org.
35a High Street, Snodland. Kent ME6 5AG. 01634 247350. firstname.lastname@example.org Youth Justice Board 11 Carteret St, London. SW1H 9DL. 020 72713033 email@example.com Lincolnshire Action Trust Witham Park, Waterside S, Lincoln. LN5 7JH 01522 806611
Community Media Hub Central Reference & Learning Library Bishop Street Leicester LE1 6AA
Tel: 0116 2995413 Mobile: 07762695983 E-mail: firstname.lastname@example.org Facebook: Web: www.inomag.org