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2017-2018 Community Futures Central Kootenay |

Highlights 2017-2018


Message from the Board Chair & Executive Director Community Futures Central Kootenay completed another busy year offering a suite of programs and

services to residents of the Central Kootenay. We assisted entrepreneurs at every stage, from those walking into our office with an idea, to established business owners preparing to sell.

Our Business Loans Program had over 250 inquiries for the 2017-18 fiscal year resulting in 28 loans totalling $900,528 which created/maintained 102 jobs. We partnered with Columbia Basin Trust on two Impact Investment Fund loans. To keep up, the Business Loans department hired a Business Loans Administrative Assistant, filled by Lydia Chernoff. The Self-Employment Program saw a diverse range of businesses starting-up in Central Kootenay. This year, they helped 59 people start business. In addition, Lynn Lock retired after 27 years with Community Futures and Sasha Stout took over her role as Self-Employment Administrative Assistant. Our Community Economic Development program hosted another successful 5th annual Junior Dragon’s Den and is looking forward to the upcoming launch of the Nelson Innovation Centre. The Small Business Training Centre continues to offer excellent learning opportunities on topics ranging from marketing, bookkeeping, and technology with over 970 people attending workshops this fiscal year. In its five years since Community Futures began delivering the Basin Business Advisors (BBA) Program, our advisors have worked with over 1,000 for-profit and non-profit clients. BBA continues to offer many free workshops to Columbia Basin residents, including Me Inc., Succession Planning, and Social Enterprise. The BBA program also added a full time Agriculture Specialist, Tracey Fredrickson. Since April 1, 2017 when the Kootenay-Boundary region joined the Export Navigator pilot, our Export Advisor, Michael Hoher, has worked with 63 businesses and held 8 workshops throughout the region. Imagine Kootenay (IK) had close to 78,000 website visits, 47,000 users, 267,000 page views, and 193 new businesses listed for sale. Behind the scenes, Jamie Mayes stepped in as Program Manager while Jessica Fairhart is on leave and Sam Van Schie stepped in as Coordinator while Lisa Cannady is on leave. We look forward to building on this past year’s successes as we continue with our mission to help businesses be successful and communities be economically healthy. Chris Bell Board Chair


Andrea Wilkey Executive Director

Community Futures Central Kootenay |


Business Loans Program The Business Loan Program, which started in 1985, is a core service of Community Futures Central Kootenay (CFCK). This program helps small businesses in the Central Kootenay to start, expand and, most importantly, succeed in business. This fiscal year (April 1, 2017 to March 31, 2018) our office approved 28 loans totalling $900,528. These loans enabled businesses to create or maintain 102 jobs in Central Kootenay. Our loans portfolio was at $5.5 million as of March 31, 2018. Our office has been instrumental in the expansion of partnered loans with other Community Futures (CF) offices in the region. Since 2008, our office has participated in 17 partnered loans with other regional CF offices including CF Boundary, CF Trail, CF Revelstoke, and CF East Kootenay. Of the $9,284,358 distributed, CF Central Kootenay’s contribution totaled $3,385,513. CF Central Kootenay was the lead lender in 11 of the 17 partnered loans. Unlike most financial institutions, we are not a formula lender. We assess every business venture based on its merit. Community Futures also explores financing for businesses that are unable to secure funding under reasonable terms and conditions from traditional lenders.

Without Community Futures helping us secure a mortgage for our store front in an awesome location in Salmo, our overhead would still be swallowing our profits. The community has been very excited that we have helped enliven and renew the downtown shopping area here. Also, without Barb’s endlessly patient and informed help with our bookkeeping, we would be lost! Janna Clark & Alex Paszt Salmo Hemlock Hub - Salmo, BC

Impact Investment Fund In 2015, Columbia Basin Trust (CBT) established the Impact Investment Fund. This Fund, delivered by Community Futures in our service area, supports higher-risk business opportunities that benefit Basin residents and communities. Possible benefits include addressing a community need, creating jobs, helping the environment, and/ or supporting arts and culture. Since 2015, CFCK has partnered with CBT’s Impact Investment Fund on five loans to businesses in the Central Kootenays for a total impact of $1,087,000. The Impact Investment Fund contributed $637,000 to these loans and CFCK contributed $450,000. During this fiscal year, we participated in 2 loans with CBT totaling $212,000 with Impact Investment Fund’s contribution being $137,000 and Community Futures Central Kootenay’s contribution being $75,000.


The Self-Employment Program The Self-Employment Program Community Futures’ Self-Employment Program is a strategic combination of one-on-one assistance,

workshops, mentoring, and specialty counselling. Our primary objective is helping clients make well-thought-out, lasting transitions from unemployment or under-employment to self-employment.

To Yahk and Back – Communities that benefited from the Self Employment Program in 2017/18 BC’s rural communities are transitioning from resource-based economies, to economies built around tourism, innovation, and most notably, small business.

Smaller Region Totals

The Self-Employment Program provides a vital role in helping individuals make the transition to self-employment. In the past fiscal year, the program has assisted 59 clients in launching businesses. In addition to providing work, these new businesses serve the needs of local communities.

Castlegar Area Creston Area Kaslo Area L. Slocan Valley Area Nakusp Area Nelson Area Salmo Area

5 19 4 3 2 22 4


Community Futures helped me find the focus, the discipline and especially the guidance to navigate, to stay on course. One year later VIRTUE Artisan Tea is in over 30 locations around the Kootenays. So very grateful and Thank You! Alex Balcer VIRTUE Artisan Teas, Nelson, BC


In this fiscal year, the Self Employment Program assisted individuals in the communities below:


Community Futures Central Kootenay |


Basin Business Advisors Program One-On-One Advisement Services The Basin Business Advisors (BBA) Program supports businesses and non-profits in the Columbia Basin by providing free, one-on-one, confidential business counselling, and by arranging and cost-sharing specialized consulting services. In its fifth year of being delivered by Community Futures (2017-18), BBA provided services to 166 new For-Profit, 11 new Social Enterprise clients and 9 Agriculture clients, bringing the total number of clients served to over 1,000 since 2013 when Community Futures took over delivery of the program. Our clients report a high level of satisfaction with the service we provide; survey results indicate a satisfaction rating of 4.6 out of 5.

Workshops Delivery of free workshops continues to be a focus for our program. The popular three-hour Succession Planning workshop covers topics such as preparing a business for sale; identifying buyer types; marketing the business; legal and tax ramifications; and common business valuation techniques. Of the 35 people who attended this year’s workshops held all over the Columbia Basin, many of them have gone on to work one-on-one with an Advisor to create their own succession plan. The BBA program also continues to operate a Social Enterprise workshop designed for non-profits that are considering starting a social enterprise. This three-hour workshop was presented six times, with 28 attendees. We continue to offer free Me Inc. workshops in communities across the Basin. This two-hour workshop provides pre-start-up entrepreneurial education to individuals considering starting or purchasing a business. This past fiscal year, Me Inc workshops were presented 30 times with 110 participants.

Agriculture Advisement Services

Barb Williams gives me the tools I need to go forward with my business feeling confident. Jessica Piccinin Root & Vine Acres Creston, BC

Thank you again for the seminar last fall. I found all the information and speakers invaluable toward formulating my exit strategy, which was clearly a success. Kayte Rock Soup du Jar

At the request of the Columbia Basin Trust, we developed a new Agriculture advisement program in order to provide our one-on-one business consulting services to farmers. Although many of the business issues in the farming sector are similar to those in other business types (marketing, financial viability, human resources, etc.) the program needed to develop in-house agriculture expertise in order to serve this business segment more effectively. Advisor Tracey Fredrickson, who most recently did similar work with the Central Okanagan Economic Development Commission, started working as a Basin Business Advisor full time on February 1, 2018. We have also developed a roster of fifteen specialists who can be accessed as required.


Community Economic Development Community Economic Development Community Futures Central Kootenay is committed to increasing community and regional capacity through community economic development. Our partnerships, initiatives, and projects include:

Nelson and Area Economic Development Partnership The Nelson and Area Economic Development Partnership (NAEDP) set its strategic goals for 2018-2020, which include:

• Business Retention & Expansion by being a leader in maintaining and growing the number of businesses in Nelson and Area, and addressing barriers to expansion. • Building Our Digital Economy by leading Nelson & Area to strengthen our digital economy and be recognized as one of the Top 7 by the Intelligent Community Forum by 2020. • Workforce by leading residents to discover career paths that can retain them, and support employers to attract and retain staff that meet their needs. • Housing by supporting the creation of a variety of housing options for the workforce including short-term and long-term solutions.

NAEDP Advisory & Coordinating Committee Members: From left to right. Rose Hoeher, Nelson Tech & Knowledge Workers; Jocelyn Carver, Kootenay Career Development Society; Bob Wright, Community Futures Central Kootenay Board (NAEDP Chair); Valerie Warmington, City of Nelson; Tanya Finley, Finley’s Bar and Grill; Ramona Faust, RDCK Area E; Deryk Wenaus, Retreat Guru; Tom Newell, RDCK Area F; Dianna Ducs, Nelson Kootenay Lake Tourism; Gary McCandlish, RDCK Area E; Andrea Wilkey, CF Central Kootenay; Sam Van Schie, CF Central Kootenay; and Tom Thompson, Nelson and District Chamber of Commerce. Missing: Deb Kozak, City of Nelson; Kevin Cormack, City of Nelson; Randy Horswill, Hipperson Hardware; Bob Adams, City of Nelson; Don Freschi, Kootenay Association for Science & Technology; Doug Mann, Pacific Insight; Allan Broom, Kootenay Co-op; Stuart Horn, RDCK; 6

Community Futures Central Kootenay |


Junior Dragons Den Junior Dragons Den (JDD) is an annual student business

competition for youth entrepreneurs in grades 7 to College/Trades school. Open to students throughout the West Kootenay and Peace Liard regions of British Columbia, JDD challenges students to create their own summer job/ business, or to expand an existing one. This past Spring saw the 5th Annual competition hosted with three categories: Junior (grades 7-10), Senior (grades 11-12) and Post-Secondary with business ideas judged by a panel of “dragons” and the best concepts awarded $1,500 in cash prizes.

Andrea Wilkey, Executive Director of Community Futures Central Kootenay, and Junior category winner, Katherine Wall, Selkirk Seaglass.

Imagine Kootenay Imagine Kootenay focuses on highlighting the region as a great place to work, an excellent area to invest in, and an amazing place to live. The project is administered and managed by Community Futures Central Kootenay with support from local governments, economic development organizations, and Chambers of Commerce from across the region. In the 2017-18 fiscal year, 193 opportunity holders used Imagine Kootenay to list a businesses for sale or lease. During the same period, 35 businesses were confirmed to have sold and 6 verified that they found the purchaser through Imagine Kootenay. The total value of IK verified sales was $1.9 million.

I spent a long time looking at different businesses for sale and explored a lot of different avenues … [Imagine Kootenay] really is the No. 1 site. It gives you a highlight of the variety of businesses for sale, from software to the food industry. There are lots of interesting businesses with a lot of enjoyment, passion and integrity behind them. Glen Davies Wild Mountain Chocolate Ltd. Invermere, BC


Export Navigator Pilot The Export Navigator (EN) Pilot is funded by the Province of

British Columbia, with support provided by Small Business BC and Community Futures. In April 2017, Community Futures Central Kootenay became the Province’s EN delivery partner in the Kootenay-Boundary region. The initial engagement period of one year was extended for a second year until March 31, 2019. It offers BC businesses access to community-based export specialists who provide personalized, step-by-step approach to exporting. With the help of these specialists, businesses are connected to market information, export programs, financial services, and business development experts at every stage of the process.

Michael Hoher, Export Advisor

This Pilot has engaged with 63 businesses representing several sectors including agri-foods, manufacturing, consumer goods and clean tech. Close to 60 people attended a workshop on “Pursuing Sales Beyond BC” which was hosted in 8 communities across Kootenay Boundary.

In some small, rural communities, businesses have next to nowhere to turn for business advice of any nature. Export Navigator allows us to work with an actual individual who we can have frank one-on-one conversations with. They can then connect us with business and export specific services when we need them, making it so much easier. Alecia and Stephen Neville Honey Candles ADMINISTERED & MANAGED BY



Board of Directors Chris Bell Board Chair

Dan Salekin Director

Charlotte Ferreux Vice Chair

Frances Swan Director

Bob Wright Past Chair

Peter LeCouffe Director

Terry Bambrick Director

Left to Right: Frances Swan, Bob Wright, Charlotte Ferreux, Chris Bell, Dan Salekin, Peter LeCouffe | Mi Dan Salekin, Peter LeCouffe | Missing: Terry Bambrick

Staff Andrea Wilkey Executive Director



Don McCulloch Business Loans Manager

Barb Williams Central Basin Business Advisor

Alison MacDonald Interim Administrative Assistant

Lydia Chernoff Administrative Assistant

Bob Bougie Eastern Basin Business Advisor

Carmen Harrison Manager of Operations & Finance

Val Radcliffe Business Loans Analyst

Gord Jefferson Technical Support


Janeen Mather Receptionist

Alison Bjorkman Creston Area Business Counsellor

Tammy Jackman Bookkeeper

Marilyn Rivers Arrow & Slocan Lakes Business Counsellor


Cathy Gaudord Administrative Assistant Roberta Ciolli North Basin Business Advisor Tracey Fredrickson Agriculture Specialist Wendy Morrison Southwest Basin Business Advisor Will Nixon Program Manager

Pamela Clausen Business Counsellor


Sasha Stout Administrative Assistant

Jamie Mayes Interim Program Manager

Paul Kelly Program Manager, July 2018

Sam Van Schie Interim Community Economic Development Coordinator

Wade Sather Program Manager, until July 2018

Jessica Fairhart Program Manager (On Leave) Š Sittig Photography

Community Futures Central Kootenay |


About Us

Lisa Cannady Community Economic Development Coordinator (On Leave)

Left to Right: Sam Van Schie, Alison MacDonald, Wade Sather, Sasha Stout, Gord Jefferson, Tammy Jackman, Barb Williams, Don McCulloch, Janeen Mather, Val Radcliffe, Tracey Fredrickson, Lydia Chernoff, Andrea Wilkey


Community Futures Central Kootenay 201 – 514 Vernon Street Nelson, BC V1L 4E7 Phone: 250.352.1933 | Email:

Community Futures Central Kootenay Annual Report 2017-2018  
Community Futures Central Kootenay Annual Report 2017-2018