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January 2020

Vol. 8 Issue 1

STONEBRIDGE RANCH NEWS The official publication of the Stonebridge Ranch Community Association, Inc. TION, SSOCIA NITY A OMMU n NCH C A tio R ec E aire RIDG nual El estionn 2020 An Directors Qu STONEB

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Community Calendar

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Cartoon Ranch

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Two Board Positions Open

Are you ready to run in the 2020 election?

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mber is ard me Each Bo e hours. hour. Th um of 4 of one ess a minim nimum ral busin nth for ne for a mi ge mo nth a in ce a mo ficient HER RE siness hours on st once ld be pro T & OT ets at lea te shou g bu ittee me ITMEN candida ets durin e M mm me Th M co . lly CO cess e. Each typica TIME ernet ac ectors committe PDF. r and Int ard of Dir an SRCA 0 Adobe compute The Bo son to int, and s than 50 ng home d as a liai wer Po unt of les a worki assigne Excel, Po word co later ld have ft Word, om no te shou h a total Microso ement.c candida ment wit 01 as ch amanag F docu ce at 62 ons su rd or PD srca@cm tion offi IDACY Wo to applicati cia nt ND so gle as me CA a sin door.) to the F docu BMIT below in person t by the rd or PD TO SU estions mail slo rwork in your Wo ven qu CTIONS on in the the pape ng with to the se ail it alo applicati INSTRU o return answers p your and em u may als written s form can dro CST. (Yo Provide sign thi or you at 5 pm h? 5 p.m., out and n. nc 19 to . Fill tio 20 Ra . , e na a.m 17 0 dg words expla nuary M-F, 8:3 Stonebri e a brief day, Ja urs are lot within than Fri s,” provid Office ho nation. property of ce? If “ye Parkway. ef expla ord of a t balan number Virginia vide a bri e), the accoun ner of rec n nc pro ow tio rie s,” nt cia If “ye curre er expe e Asso lations? r, or oth you the past-du tion vio 1. Are voluntee have a Associa rrently siness, ing cu (bu u nd d yo pe groun 2. Do current, ur back . ve any lude yo you ha ident, etc nds, urself. Inc 3. Do ectors? nch res uce yo e & Grou dge Ra ard of Dir today? y introd ndscap the Bo ectors Stonebri 4. Briefl ance, La ction of been a ard of Dir u have the Bo y? (i.e. Fin mary fun yo m pri fro ars the n ye tion? Wh tio e is contribu ed atten u believ st ne yo l ate do fee gre u at tor ke the 5. Wh es do yo of Direc uld ma as/issu .) all Board her l you co ich are tions, etc accept you fee 6. Wh and ot Modifica d, I will a(s) do SRCA itment electe Social, which are le to the e comm that if enities, 7. To ledge availab the tim ns, Am made News. I acknow nts, as well as unicatio be h s, ll nc mm wi tor Ra e Co of Direc ns abov Docume ebridge Board questio verning the Ston for the CA Go s to the ition of ndidate the SR answer 2020 ed as a ca ribed in that my March By filing lities as desc aware in the m and ibi ove. I am ranch.co ted ab respons ge no ts rid emen toneb requir private. at ww w.s ership l be kept memb d line wil the dotte ted below l info no Date Persona

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Save the Date February 2020 Events

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Maintaining Standards

What documents govern our homeowners association?

Copyright © 2020. All rights reserved. Published by Community Matters, Inc., this magazine is produced at no cost to the Association and is mailed monthly to all Stonebridge Ranch residences free of charge.

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Cover Photo by Erica Lee

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Keeping Property Values High

Compliance staff support your curb appeal


2020 has arrived. 2019 seemed to fly by and a new year is upon us. I hope you and your family were able to attend our annual tree lighting ceremony on Dec. 5. Thanks to our Social Committee and our Activities Director David Wiest, it was the best tree lighting event ever. I trust you had a wonderful holiday season with friends and family. On December 6, the Board held its annual day long Strategic Planning meeting to review our current status and establish goals for 2020 and beyond. This annual planning session allows us to review how we are doing and plan our activities for the upcoming year. Once it is finalized and approved, we will make that information available to everyone. This issue of our monthly magazine will cover information about our annual election of Board members and how to apply if you would like to be a candidate for a seat on the Board. There will be two positions up for election. There is also an article on compliance. Board Meeting The Board meeting of November 14, 2019 was called to order at 1:00 PM. Secretary Jim Norton was not present. The meeting began with a Homeowners Open Forum. One homeowner appeared to discuss street parking in his village. The next item of business was to ratify the minutes of the previous Board meeting and all decisions made since the last Board meeting. Executive Session The Board reviewed and approved the Foreclosure Report and the report of the Appeals Committee. We also reviewed and accepted the Collections Committee report, the Violations report, and the Project Expenditures report. Director of Operations Herbst updated us on the status of several legal issues and the status of negotiations with our irrigation contractor. We also discussed upcoming negotiations with our management company, CMA.

F ROM T HE P RESIDENT New Business We discussed making changes to our compliance guidelines to attempt to create a better relationship with our homeowners on compliance issues. We approved sending a letter to the city (P&Z and Council) with our opposition about the potential of the Storybook Ranch area being rezoned for apartments when that comes up for discussion at the city. We reviewed and approved our annual insurance contracts. We discussed potential financial strategies for future years. Association Reports CFO Partridge and Treasurer Kaltenbaugh presented the financials including the Management Report, Balance Sheet, Income Statement, Variance Report, A/R Summary, Investment Schedule, Investment Performance History, and the Rate of Return Report. We continue to be in excellent financial condition. Board Liaisons presented updates on committee activities reflected in Committee minutes available on our website (Stonebridgeranch.com). We also reviewed Strategic plan updates. The Director of Operations updated the Board on current and upcoming projects including our yearend financial review and the status of our landscaping contracts. We will have three new landscape vendors for 2020 that we believe will correct the poor performance of our previous vendors. The meeting adjourned at 4:01 PM. Jon Dell’Antonia President, Board of Directors

Old Business We approved the 2020 budget. In our continuing review and updating of Board Guidelines and Policies, we reviewed the Lake Usage Guideline, Swim Season Guideline and the Amenities Committee charter. For 2020, all homeowners will receive a swim season guest pass good for five visits. There is nothing new to report on the 380 widening project. There are still ongoing discussions about this project. STONEBRIDGE RANCH NEWS

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January 2020

Vol. 8 Issue 1

STONEBRIDGE RANCH COMMUNITY ASSOCIATION, INC. 6201 Virginia Parkway, McKinney, TX 75071 Office Hours: Monday to Friday, 8:30 a.m. to 5 p.m. Ph: (214) 733-5800 Fax: (214) 778-0595 website: www.stonebridgeranch.com Courtesy Patrol: (214) 794-4945

CONTRIBUTORS TO THIS ISSUE Jon Dell’Antonia, Erica Lee, Dave Wiest

BOARD OF DIRECTORS President Jon Dell’Antonia

Vice President Norm Counts

Treasurer Michael Kaltenbaugh Secretary Jim Norton

Director Kristen Vartian Director Joe Closs

Director Amanda Batson

STAFF Professional management by RTI/Community Management Associates Inc. (CMA) Director of Operations Greg Herbst

Maintenance Supervisor Michael Cawley

Landscape & Grounds Manager Brock Whetstone Lifestyle Director David Wiest

Executive Assistant Rony Peterson

Maintenance Assistant Eric Ortega, Jeff Torres Compliance Supervisor Kelli Koehler

Compliance Coordinators Gwen Burns, Randy Cain, Pat Liles, Jarred Mercer

Administrative Assistant Melba Siebel

Community Services Coordinator Tamra Collins Communications Specialist Erica Lee

Operations Support Representative Allison Bedgood

PUBLISHER To place an advertisement, please contact: Community Matters, Inc., PO Box 5900, Frisco, TX 75035 Ph: (972) 370-1778 website: www.communitymattersinc.com

Stonebridge Ranch News is the only authorized publication of the Stonebridge Ranch Community Association, Inc. It is published on behalf of residents for informational purposes only. The Association does not guarantee any work or claims made by advertisers herein and claims no responsibility or liability for statements made in the publication. The Association does not support or take responsibility for services, whether paid or volunteer, mentioned herein, nor for statements published in articles or letters herein which are not endorsed by group decision of the Board of Directors.

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Two SRCA Board Positions Open in 2020 Election At the March 2020 Annual Meeting, the homeowners of the Stonebridge Ranch Community Association (SRCA) will elect two Directors, each for a term of three years. Any homeowner member in the association may submit an application for candidacy. Volunteering to serve on the SRCA Board is a meaningful and important task. The Board of Directors makes decisions to govern and safeguard the community’s common property and design standards. The Board is also responsible for the oversight of association operations and the implementation of strategic initiatives. Homeowners interested in submitting their candidacy should fill out the Board Questionnaire found on p. 10 of this issue of the Stonebridge Ranch News. (The questionnaire is also available for download at www.stonebridgeranch.com.)

It must be completed and submitted with the required Word document of up to 500 words by Friday, January 17. Candidate profiles will be shared online and in the March issue of the Stonebridge Ranch News.

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Our Directors face a variety of situations during their terms of service. If you are interested in submitting your candidacy, below are four basic guidelines to consider. (For an accounting of Board of Director responsibilities, we encourage interested candidates to read in full the SRCA governing documents, including the Bylaws and the Covenants, Conditions and Restrictions. These documents are available for download at www.stonebridgeranch.com. To find them, simply type “Governing Documents” in the search bar at the top of the website.) Act in good faith for the association’s best interests at all times. Directors must take into account what is best for all members of the SRCA, not simply a select few. Any decision must be based on Board members’ honest judgment of what is best for the association as a whole. Act with appropriate care and caution, seeking advice from experts when appropriate. As volunteers, Board members should exercise the degree of care of an ordinarily prudent person. At times, this involves consulting professional experts if a decision requires knowledge beyond one’s own expertise. Act within the scope of authority. It is vital that Board members understand the scope of their authority and do not exceed it. This is why Board members must be thoroughly familiar with association governing documents, aware of both requirements and prohibitions regarding their position. Avoid mistakes. Directors must avoid personal gain as a result of their service. Some situations are obviously to be avoided. For example, Board members should not take

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personal advantage of business opportunities related to association affairs, nor should they accept gifts from vendors seeking to do business with the association. These are just a few things to consider if you want to run for a position on the Board. Ultimately, Board members are entrusted with the care, protection and enhancement of the property values of others. They have a fiduciary duty of loyalty to the entire community and must exercise the skill and care that a reasonable person would exercise under similar circumstances. They must be of strong character, with the ability to maintain appropriate confidentiality. Beyond acting in good faith, candidates should consider the time requirements of this volunteer position. Directors must be able to attend monthly Board meetings, the Annual Meeting, and any other special meetings that may be scheduled throughout the year. Typically, monthly Board meetings are held on the fourth Thursday of the month from 1 to 5 p.m. (The dates and times of Board meetings are chosen and agreed to by the Board members, along with the roles they will serve, such as President, Vice President, etc.) Directors must actively participate in the Board meetings; prep time in reviewing meeting materials is part of this responsibility. Directors must also be prepared to work with a variety of community volunteers. Directors serve as liaisons to Board-appointed committees. Board liaisons attend monthly committee meetings and serve as a conduit for communication between the Board of Directors and the committee volunteers. Finally, a strong business background is highly desirable. Board Directors must have a working computer and internet access. They must be able to communicate via email and be proficient in the use


of such applications as Microsoft Word, Excel and PowerPoint, as well as Adobe PDF. The association thanks all interested homeowners and those who choose to submit for candidacy! NOTE FROM A BOARD MEMBER To aid homeowners who are interested in running for the Board, we asked Norm Counts, Board Vice President, Michael Kaltenbaugh, Board Treasurer, and Amanda Batson, Board Director, to give an insider’s perspective on this volunteer position. What is your favorite thing about serving on the Board of Directors? “My favorite thing is the variety of management challenges a Director is faced with in overseeing a diverse operation as large as SRCA.”—NC

“The satisfaction which comes from being an effective steward for the financial well-being and aesthetic appeal of Stonebridge Ranch.”—MK “Working with Board colleagues and professional staff

on behalf of our community. Stonebridge Ranch is an extraordinary jewel in the master-planned arena. To that end, the shared commitment to maintaining and promoting our premier community is at the heart of Board service.”—AB What one piece of advice would you give to interested candidates? “Be prepared to have an open mind to alternative solutions and weigh facts and data to make the best decisions on behalf of the association owners.”– NC

“The time commitment is well beyond that of a community organization. SRCA is the largest master planned community in North Texas (9400+ homes, 30,000+ residents), which requires significant effort to balance competing interests for the betterment of SRCA overall. Close collaboration and coordination with fellow Board members is essential to seamless operations.”—MK “Bring your passion but remember that the Board works as a body to fulfill our duties to Stonebridge Ranch

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STONEBRIDGE RANCH COMMUNITY ASSOCIATION, INC. 2020 Annual Election

Candidate for Board of Directors Questionnaire TIME COMMITMENT & OTHER REQUIREMENTS

The Board of Directors typically meets during business hours once a month for a minimum of 4 hours. Each Board member is assigned as a liaison to an SRCA committee. Each committee meets at least once a month for a minimum of one hour. The candidate should have a working home computer and Internet access. The candidate should be proficient in general business applications such as Microsoft Word, Excel, Power Point, and Adobe PDF.

INSTRUCTIONS TO SUBMIT CANDIDACY

Provide written answers to the seven questions below in a single Word or PDF document with a total word count of less than 500 words. Fill out and sign this form and email it along with your Word or PDF document to srca@cmamanagement.com no later than Friday, January 17, 2019 at 5 pm CST. (You may also return the paperwork in person to the association office at 6201 Virginia Parkway. Office hours are M-F, 8:30 a.m. to 5 p.m., or you can drop your application in the mail slot by the door.)

1. Are you the current owner of record of a property lot within Stonebridge Ranch?

2. Do you currently have a past-due Association account balance? If “yes,” provide a brief explanation. 3. Do you have any current, pending Association violations? If “yes,” provide a brief explanation.

4. Briefly introduce yourself. Include your background (business, volunteer, or other experience), the number of years you have been a Stonebridge Ranch resident, etc.

5. What do you believe is the primary function of the Board of Directors?

6. Which areas/issues do you feel need attention from the Board of Directors today?

7. To which area(s) do you feel you could make the greatest contribution? Why? (i.e. Finance, Landscape & Grounds, Communications, Amenities, Social, Modifications, etc.)

By filing as a candidate for the Board of Directors, I acknowledge that if elected, I will accept all Board of Director responsibilities as described in the SRCA Governing Documents, as well as the time commitment and other requirements noted above. I am aware that my answers to the questions above will be made available to the SRCA membership at www.stonebridgeranch.com and in the March 2020 edition of the Stonebridge Ranch News.

Personal info noted below the dotted line will be kept private.

Signed

Date

Name (printed)

email address

Home address Phone (home)

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(cell)

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homeowners. And, one more note: this Board is a working board. This volunteer opportunity takes time, but it is a labor of love—supporting SRCA now and for the future.”—AB What surprised you most about your duties when you first became a Board member? “I was most surprised by the depth of information that was available to help me become effective quickly in contributing to Board decision making.”– NC

community’s needs for the upcoming years. We have been successful in doing this because we could build upon the legacy work Boards have done previously through well documented policies guidelines, roles and responsibilities which are aligned to SRCA strategy. The obligation of this Board is to provide the same (or better) foundations for future Boards to take even further as SRCA maintains its position as the premier master planned community in North Texas.”—MK ◀

What is one project you feel proud to have contributed to on behalf of homeowners? “In my former role as Treasurer and Liaison to the Finance Committee, we were able to develop a budget management report of stop lights to help highlight significant budget performance variances.”—NC

“In collaboration with my fellow Board members and the Finance Committee volunteers, we have taken significant steps to enhance SRCA operations and financial management to stay abreast of our

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What’s in A Governing Document? A library of documents provides the foundation for the stability and continuity of our community. Without them, we would have no standards and would not be able to maintain the premier look and feel of our neighborhoods over the course of decades. They are the blueprint which helps us protect our property values. Upon buying a residence within Stonebridge Ranch, each homeowner automatically becomes responsible to the guidelines outlined in our governing documents. Because they are so important, the Board of Directors of the Stonebridge Ranch Community Association (SRCA) makes them publicly available at all times at www.stonebridgeranch.com. Providing documents so freely is not a service that all homeowner’s associations provide. However, our Board wants to make it easy for prospective homeowners to familiarize themselves with our guidelines before purchasing a home here. Our exterior home upkeep and landscaping standards are not meant to be a surprise! If you’ve never reviewed these files, we encourage you to give them some attention. All are linked via the webpage www.stonebridgeranch.com/governingdocuments/. Read ahead for a brief overview of each document’s purpose. ARTICLES OF INCORPORATION The Articles of Incorporation, signed in 1988, provide the basic cornerstone of our association. This document identifies the Stonebridge Ranch Community Association (SRCA) as a nonprofit corporation “pertaining to the Stonebridge Ranch project within the City of McKinney, Collin County, Texas.” CC&Rs The Stonebridge Ranch Covenants, Conditions and Requirements are commonly referred to as the CC&Rs. They outline the basic parameters of our homeowners association by defining terms and detailing the rights and responsibilities of our homeowner members. The CC&Rs may be amended only by a majority vote of all members of the association. Here a just a few of the important topics discussed in the CC&Rs: > Membership and voting rights in the association

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> Rights and enjoyment of the common properties > Annual assessments THE BYLAWS The Stonebridge Ranch Bylaws further define the membership of the association and guide the duties of our elected Board of Directors. Some of the topics covered in this document are: > Oversight of association meetings, quorum, voting, and proxies > The number, powers and meetings of the Board of Directors > The powers and duties of volunteer committees ASSOCIATION POLICIES The association policies are authored by our Board of Directors. They offer guidance on topics which are not fully addressed by the CC&Rs or Bylaws. These have been developed over the course of years as the Board members have determined the need for each policy. Most relate to some aspect of the association’s daily operations. The Board reviews each policy on an annual basis to determine if any updates are appropriate. Our current roster of policies includes: > Application of Payment Policy > Collection Policy > Common Properties Signage Policy > Conflict of Interest Policy > Covenant Enforcement & Fining Policy > Email Registration Policy > Firearm Policy > Leasing of Single Occupancy Dwellings Policy > Long-Term Investment Policy > Payment Plan Policy > Record Production and Copying Policy > Record Retention Policy > Short-Term Investment Policy > Whistleblower Policy THE MASTER DESIGN GUIDELINES The Master Design Guidelines provide architectural guidance for developers and home builders erecting new houses within the borders of Stonebridge Ranch. The primary purpose of the document is “to better assure that builders of single-family residential


properties within Stonebridge Ranch will conform… to high standards of design excellence and successfully integrate the various land uses into a cohesive community.” THE MODIFICATION DESIGN GUIDELINES One document that all homeowners need to be familiar with is titled Design Guidelines and Review Procedures for Residential Modif ications. SRCA staff and homeowners commonly refer to this document as the “Modification Guidelines” or the “Design Guidelines”. This file is extremely important. It governs the exterior modifications we make to existing homes in Stonebridge Ranch. As the document notes: “Stonebridge Ranch is...designed to become a place where one may live, work, and play without leaving the familiar features of home. These features, particularly architecture and landscape…have been selectively woven into the Stonebridge Ranch infrastructure. [They] serve to unite the community’s function and visual appearance and affirm the sense of belonging and community pride of its inhabitants.” Did you know? Projects which require design compliance include (to name just a few): awnings, basketball goals, birdhouses, flagpoles, hot tubs, patios, outdoor fireplaces, rainwater collection devices, and many more. Some projects require not only design compliance, but a Modification Application approved by the Modifications Committee as well. (For more information on the Modification Application process, please visit www.stonebridgeranch.com/modificationsapplication-process/.)

Note: we recommend that homeowners always refer to the Modif ications Design Guidelines online at www.stonebridge.com. Please do not print a physical copy or save the Modif ications Design Guidelines PDF to your computer to refer to later. The Modifications Committee and Board of Directors review and update this document on a regular basis to better clarify standards, so you want to be sure you are always referring to the current version when planning an exterior modification project.

village-guidelines/

THE VILLAGE GUIDELINES Each of the villages in Stonebridge Ranch has its own unique style and look based on the concept of the original developer and builder of that neighborhood. Along with following the SRCA Modification Design Guidelines, homeowners need to be familiar with the guidelines unique to their village. One common variation between villages relates to landscaping requirements. To locate your village’s guidelines, visit the webpage www. stonebridgeranch.com/

STAFF CAN HELP We know that the governing documents contain a lot of information. Homeowners sometimes feel overwhelmed or unsure regarding compliance and the exterior modification process. Please be assured that our compliance team is familiar with SRCA guidelines and is here to help residents. To hear from our support staff re: important compliance tips, check out the article on p. 18 in this issue. ◀ STONEBRIDGE RANCH NEWS

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Compliance Coordinators Serve to Protect Curb Appeal The Stonebridge Ranch Community Association (SRCA) covers more than 5,000 acres of land. Maintaining design standards across more than 9,400 homes in 74 villages is no small task, but it is vital to keeping our property values high. When we all work together, we protect our premier reputation, draw excited new homeowners into our community, and ensure a strong future for our neighborhoods. Every homeowner, renting tenant, committee volunteer, board director, and management staff member can make a positive impact on the look and feel of Stonebridge Ranch. Stonebridge Ranch employs an onsite compliance team to help homeowners keep their own properties in top shape. Among their duties, these staff members: > Support homeowners who have compliance and modifications questions (via phone, email, or in-

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> > > >

>

person office conversations). Have a clear understanding of multiple governing documents, including the Modif ication Design Guidelines and village guidelines. Inspect all villages on a rotating schedule to identify issues which affect curb appeal. Mail notices to homeowners to ensure they are aware of curb appeal issues and guidelines. Schedule onsite home visits as requested by homeowners (to assist in the Modification Application process or to help identify and correct curb appeal issues). And more!

VILLAGE INSPECTIONS Here in Stonebridge Ranch, we think of each home as one piece of a puzzle, contributing to the cohesive


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appeal of the whole. The primary duty of our compliance staff is to help homeowners implement the exterior maintenance standards required by SRCA governing documents. They do not serve in a punitive spirit—rather, they are here to inform homeowners of issues, help everyone understand the requirements of our guidelines, and assist the volunteer homeowners of the Modifications Committee. Staff do not approve or deny Modification Applications (which homeowners may submit at no charge), but they are happy to help homeowners during the submittal process. The reviewing body is the committee of homeowner volunteers—your neighbors—who give hours of their time weekly to ensure the premier longevity of our association. In the course of their inspection duties in our villages, the compliance staff follow a number of best practices. They conduct rounds in their personal vehicles, reviewing curb appeal issues that can be seen from street view. They take photos and make notes for documentation, so residents may observe compliance staff sitting in their cars for short periods of time. Compliance staff do not depart from their vehicles during routine inspections. A homeowner can contact

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the office to request support through an onsite visit— compliance staff will arrive in pairs at the resident’s scheduled time. Note: compliance staff are paid an hourly rate for their work. They are NOT paid per compliance violation and they have NO quotas. STAFF TIPS We sat down with several members of our compliance team—Melba Siebel, Randy Cain, Jarred Mercer, and Gwen Burns—for some quick tips regarding exterior home upkeep. If you could give one piece of compliance advice to homeowners, what would it be? Jarred: Submit a Modification Application and receive approval from the Modification Committee BEFORE you begin your home improvement project. And be sure to complete your project according to the approved plan. These simple steps can save you a lot of time and money, even though they take some time to complete. We don’t want anyone to have to tear out an upgrade or redo a repair.


Randy: Yep—check your guidelines before you pick up your hammer. Check them before you even begin planning your project. You need to know your parameters. Melba: Also, please call the compliance staff or stop by the office. We are here for you! Most homeowners don’t even schedule a time to come chat with us—we welcome walk-ins.* We have a lot of resources available at our fingertips to assist you. For example, if you’ve submitted a Modification Application in the past, we may be able to pull up your site plan from a past submission to Our compliance team members welcome walk-ins during office hours. Here Melba Siebel, help with your next project. Administrative Assistant, assists with a Modification Application to ensure the necessary documentation is in hand before submittal. We can also help you find

Cartoon Ranch

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the particular guideline related to your project. If you aren’t sure where to go or what to read, just ask—that’s what we’re here for. We’re even willing to go beyond the office space to help out. We make site visits when requested. Randy: People need to understand that this is a homeowner’s association, not a contractor’s association. It’s very helpful when your contractor is aware of our community guidelines, of course. But it is the homeowner’s responsibility to know what is permitted and to submit the Modification Application. The application is a form that you have to sign—the contractor can’t sign it for you. Melba: Yes, I think some homeowners trust their contractor too much. We’ve had homeowners call in after receiving a compliance notice and say, “My contractor told me he knew all the guidelines and would submit my application for me.” When we look at their account, of course there is no application and now their installation doesn’t meet guidelines. It’s a sad situation for a homeowner to be in. The contractor can assist the homeowner with documentation. But the homeowner needs to be in control of the process. Randy: Application approval can take up to 30 days. Melba: Yes, if you submit today, you won’t get your answer tomorrow, so it’s important to manage expectations. But our volunteers work hard to move applications through the pipeline. Gwen: Also, if you get a compliance notice in the mail, please call us for details. Some homeowners ignore compliance notices rather than calling us with any questions or confusion they may have. Ignoring

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compliance issues doesn’t make them go away. Melba: Yes, and asking forgiveness rather than permission in an HOA just doesn’t work. Tell us about a success story when you were able to help a homeowner. Randy: Just today I got a ‘Thank You’ email from a homeowner. He had three separate submissions that he was making at one time, and I helped him understand the documentation he needed for each application. We want to help homeowners fill out their applications correctly the first time, so they don’t need to resubmit. Gwen: Recently a homeowner was having trouble getting a new garage door—finding the right materials and color to fit guidelines. I was able to help her identify a color that the Modifications Committee quickly approved. And the homeowner gave me a shout-out ‘Thank you’ on social media! I didn’t even see it myself. Another homeowner I’d worked with lives in the same neighborhood, and she called in to tell me: “You got a nice kudos on Facebook.” They thanked me by name! It was so kind—such a nice compliment— because we don’t hear ‘Thank You’ every day. It’s all about working together. ◀ *The association off ice is located at 6201 Virginia Parkway and is open Monday to Friday, 8:30 a.m. to 5 p.m. The main phone line is 214.733.5800. During off ice closures, correspondence can be left in the mail slot next to the front door. If you’ve never visited the off ice, check out our webpage www.stonebridgeranch.com/visiting-theoff ice/ for driving directions and a parking map.


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Curb Appeal Corner

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January 2020 Monthly Events

Social Scene www.stonebridgeranch.com/events/

Neighbor Meet & Greet

Wednesday, January 8 9:30 to 11 a.m., Community Room 6201 Virginia Parkway Come and meet a neighbor or bring a neighbor. Whether you’ve been here one month, one year, ten years or more, we’d love to meet you. We provide sodas, water, a fruit tray, donuts and hot coffee. All are welcome—singles, couples, children and also grandchildren! Free to Stonebridge Ranch residents.

Book Club

Monday, January 13 7 to 8 p.m., Community Room 6201 Virginia Parkway Sit-ins are always welcome to Book Club, even if you

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haven’t read our selection. At this month’s meeting, we’ll discuss The Woman Who Smashed Codes: A True Story of Love, Spies, and the Unlikely Heroine Who Outwitted America’s Enemies by Jason Fagone. This is a fascinating true story about the modern science of cryptology as developed by William and Elizebeth Friedman. This husband and wife duo played an integral part in our nation’s history for over 40 years, solving puzzles and breaking codes; assisting in war efforts during World War I; catching gangsters during Prohibition; and exposing Nazi spy rings to win World War II. Having been overshadowed by her husband’s achievements, Elizebeth’s story has never been told until now.

Travel Club

Tuesday, January 14 9 to 10 a.m., Community Room 6201 Virginia Parkway Travel Club meets the 2nd Tuesday of each month. This is the perfect group for residents who are curious and enjoy experiencing new things. The members

explore together, dine together, and even cruise together. They usually take a monthly field trip to a location nearby in the DFW area. Non-residents guests are welcome to attend. STONEBRIDGE RANCH NEWS

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Tuesday Evening Bingo Tuesday, January 14 6:30 to 8:30 p.m., Community Room 6201 Virginia Parkway

It’s a great time to make new friends! Please join us for an evening of bingo and prizes in the Community Room. Light snacks and refreshments will be served. Seating is limited to the first 40 who sign up online at https://whoozin.com/6XY-W6W-RRDH-EVJ3. This event is for adults only. Stonebridge Ranch residents get in free and may bring up to one non-resident guest. Guests pay a $5 entry fee.

Coffee, Cars & Cycles Saturday, January 18 8:30 a.m. to 10 a.m., Circle Drive 6201 Virginia Parkway

You don’t need to be a car or coffee lover to join us for our monthly resident meet-up. You can come out

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just to meet some friendly neighbors! We serve coffee, burritos and donuts in the Community Room. You are welcome to bring your classic or fancy car or chopper or motorcycle to park in the circular drive. This event coincides with our monthly bring-one, take-one Book, CD & DVD Exchange.

Wednesday Evening Bingo

Wednesday, January 22 6:30 to 8:30 p.m., Community Room 6201 Virginia Parkway It’s a great time to make new friends! Please join us for an evening of bingo and prizes in the Community Room. Light snacks and refreshments will be served. Seating is limited to the first 40 who sign up online at https://whoozin.com/U39-DAG-9W3E-NHFJ. This event is for adults only. Stonebridge Ranch residents get in free and may bring up to one non-resident guest. Guests pay a $5 entry fee.

Morning Bingo

Thursday, January 23 10 a.m. to Noon, Community Room 6201 Virginia Parkway Start your day off right with a morning of fun and prizes! We’re meeting in the Community Room at the Beach Club to play Bingo. Winners earn $5 gift cards, and light snacks and beverages are provided. This is an adult-only event. Stonebridge Ranch residents play for free and may bring up to two non-resident guests. Guests pay a $5 fee. Seating is limited to the first 40 who sign up, so hurry to RSVP at https://whoozin. com/RP9-WHA-XCR9-MVH7. STONEBRIDGE RANCH NEWS

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EVENTS next month

After School Junior Tennis Classes

After School Junior Tennis Classes will begin on Monday, January 6. For more information, please visit selecttennisacademy.com.

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February 2020

Certified CPR/First Aid Class ASHI Childcare & Babysitting Course Book Club Travel Club; Tuesday Evening Bingo Neighbor Meet & Greet Coffee, Cars & Cycles + Book, CD & DVD Exchange; Adult Big Bass Tournament Association Office Closed for President’s Day Wednesday Evening Bingo Marshmallow Roast TM Morning Bingo

stonebridgeranch.com


Profile for Community Matters, Inc.

Stonebridge Ranch News - January 2020  

Stonebridge Ranch News - January 2020