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Quality at CM Health

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Women’s Health and Kidz First Divisional Report

Access to all of the maternity wards and primary birthing units has been improved through swipe card access with one entrance/exit for women and visitors. A window has been installed in the maternity ward adjacent to the public door to allow ward staff and ward clerks to monitor all public thorough fare. Security personnel have been employed (7 am – 9 pm) at the entrance to the maternity wards to sign in and out visitors and this will be in place until an alternative system is implemented of using electronic baby security/alert monitoring devices. The experiences and system improvements have been shared with the Auckland regional maternity hospitals and there is agreement to work jointly on the development and implementation of an electronic alert system.

Virtual Tours of Maternity Facilities As part of the Maternity Quality Work Plan 2014/15 a working group has been established to

review and update the maternity webpages on CM Health internet site and develop virtual tours of the maternity facilities. The aims of the virtual tours are to provide consumers with evidence to promote low risk women to utilise and birth in the primary birthing units, encourage women to register with a lead maternity carer early in their pregnancy, describe service provision and support orientation to each of the maternity facilities. Three meetings were held between the working group and Ko Awatea’s Multi-Media Development Team to develop the six minute virtual tours. Collaborative email support sharing scripts and advice also helped with fine tuning production. Filming of each of the facilities occurred in June, with production happening in July in preparation for a planned release the end of August. Everyone involved in this project embraced it with wonderful enthusiasm and their contributions have been greatly appreciated. We are awaiting the final videos, which will be distributed in a number of ways, with great anticipation.

Each month the General Manager, Business Manager and Clinical Quality and Risk Manager produce the Women’s Health and Kidz First Divisional Report that is submitted to the Director of Hospital Services and the Hospital Advisory Committee (a subcommittee of the DHB Board). This report is then presented by the General Manager to all of the service managers, senior nurses, midwives and administration team leaders at a monthly briefing session. Contained within the divisional report is the Women’s Health Score Card which in addition to volumes, occupancy, length of stay, human resource information (e.g. leave taken, staff turn-over) provides a section on Improved Quality, Safety and Experience of Care and provides data on the compliance of all of the maternity facilities in the completion of monthly audits such as emergency trolley checks, hand hygiene, occupational health and safety (bi-monthly); as well as data on family violence prevention training, the total percentage of caesarean section and inductions of labour performed, infants exclusively breastfeeding at discharge from Middlemore Hospital (total, Maaori and Pacific) and consumer experience survey responses.

Maternity Monthly eUpdate ‘Our Maternity Monthly’ (OMM), CM Health’s monthly eUpdate, commenced publication in March

2014 2015 maternity quality and safety programme  

This Annual Report (2014-2015) covers the continued progress and initiatives undertaken over the last 12 months as part of the Maternity Qua...

2014 2015 maternity quality and safety programme  

This Annual Report (2014-2015) covers the continued progress and initiatives undertaken over the last 12 months as part of the Maternity Qua...