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TechCare - Customer Interface Portal User Manual

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2015 Commtel Networks. All rights reserved.


TechCare- Login Page Access the TechCare’sCustomer Interface Portal through the link: www.commtelnetworks.net/techcare

To Login enter your unique ‘Support ID’ and ‘Password’ provided to you.

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2015 Commtel Networks. All rights reserved.


TechCare- Customer Interface Portal After successfully logging in, you will reach the Customer Interface Portal’s ‘Home Page’, which is a central repository of all the offerings.

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2015 Commtel Networks. All rights reserved.


Report your faults

Click on the tab ‘Report Faults’ on side bar menu to gain access to a form. Register in detail any fault that has occurred at your end (as depicted in the screenshot here) and click the ‘Submit’ button.

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2015 Commtel Networks. All rights reserved.


Status check through docket number

Click on the button ‘View Details’ as marked above and you will be able to see the fault details.

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2015 Commtel Networks. All rights reserved.


Equipment Manuals

Click on the tab ‘Equipment Manuals’ on side bar menu to examine entire batch of project and system related equipment manuals and brochures.

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2015 Commtel Networks. All rights reserved.


System Documents

Click on the tab on ‘System Documents’ on the side bar menu to gain access to your entire project and system related documents.

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2015 Commtel Networks. All rights reserved.


System Documents

Many Thanks techcare@commtelnetworks.com

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2015 Commtel Networks. All rights reserved.


TechCare- Customer Interface Portal- User Manual