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TechCare- Customer Interface Portal User Manual

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2017 Commtel 2015 Commtel Networks. Networks.All Allrights rightsreserved. reserved.


TechCare- Login Page Access the TechCare’sCustomer Interface Portal through the link: www.commtelnetworks.net/techcare

To Login enter your unique ‘Support ID’ and ‘Password’ provided to you.

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2017 Commtel Networks. All rights reserved.


TechCare- Customer Interface Portal After successfully logging in, you will reach the Customer Interface Portal’s ‘Home Page’, which is a central repository of all the offerings.

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2017 Commtel Networks. All rights reserved.


Report your faults

Click on the tab ‘Report Faults’ on side bar menu to gain access to a form. Register in detail any fault that has occurred at your end (as depicted in the screenshot here) and click the ‘Submit’ button.

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2017 Commtel Networks. All rights reserved.


Status check through docket number

Click on the button ‘View Details’ as marked above and you will be able to see the fault details.

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2017 Commtel Networks. All rights reserved.


Equipment Manuals

Click on the tab ‘Equipment Manuals’ on side bar menu to examine entire batch of project and system related equipment manuals and brochures.

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2017 Commtel Networks. All rights reserved.


System Documents

Click on the tab on ‘System Documents’ on the side bar menu to gain access to your entire project and system related documents.

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2017 Commtel Networks. All rights reserved.


Many Thanks techcare@commtelnetworks.com IMPORTANT NOTICE The content of this presentation is strictly confidential. Commtel Networks is the exclusive owner or licensee of the content, material, and information in this presentation. Any reproduction, publication or reprint, in whole or in part, is strictly prohibited. The information in this presentation may not be accurate, complete or up to date, and is provided without warranties or representations of any kind, either express or implied. Commtel Networks shall not be responsible for and disclaims any liability for any loss or damages, including without limitation, direct, indirect, incidental, consequential and special damages, alleged to have been caused by or in connection with using and/or relying on the information contained in this presentation. Networks. All rights reserved. 8 Copyright Š2017 for Commtel the entire content of this presentation: Commtel Networks.

TechCare- Customer Interface Portal- User Manual  

Customer Interface Portal- User Manual

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