“Getting the product there on time is big, as well as getting them what they need without back orders. We try very hard to make sure our customers are happy.” Jim Gundling owner, Capital City Millwork
Jim Gundling stands in the showroom at Capital City Millwork, which he started in 1997.
Branching Out Capital City Millwork cut its teeth on high-end jobs for single-family homes. After some post-recession tweaks, broader offerings helped grow the business. By Steph Greegor PHOTOS BY CHRIS PARKER
raig Tuckerman says his nearly 20-year relationship with Jim Gundling, owner of Capital City Millwork, boils down to three words: trust, convenience and friendliness. “It’s a gut feeling. You just trust him; he’s sincere. He seems like the guy next door you want to have a beer with,” says Tuckerman, who owns Tuckerman Home Group, a 25-yearold custom builder headquartered in downtown Columbus. Capital City Millwork, at 173 Heatherdown Drive in Westerville, supplies products including doors, woodwork, flooring and hardware to residential and commercial builders, renovators, developers and homeowners. “One of the reasons I went with him is the same reason I’m still doing business with him: I trust him. I trust his guys. And they trust me as Westerville365 | Fall 2015