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With thanks to our main sponsors for this issue:

Special focus on SALE including Mike Kane MP’s hosting of our House of Commons visit INSIDE THIS ISSUE: Success stories from members including homes4u, Myerson Solicitors, Jameson and Partners, Cresta Court Hotel, Blackstone Solicitors, Premium Collections, Informed Solutions, Chafes Solicitors and Gresham Wealth Management.

PLUS new for YOUR new Chamber magazine o We have a sponsor for our Coffee With… column – Cresta Court Hotel, and we have a Coffee With... Paul Hindley to tell us all about the business. o Business Advice this issue comes from Slater Heelis’ Employment Law expert, Tracey Guest talking about Paternity Leave. o Members network digitally on our new Business Card page! launches in Altrincham After piloting in Sale, the hyperlocal listings site which vets all businesses before recommending them is pleased to announce the launch of their Altrincham franchise.

Do you know a business which deserves to be on here? If approved then costs are from just ÂŁ10 per month. #totallytaxdeductible #nobrainer e: for more details


Welcome to the new Chamber magazine Welcome to issue 2 of our new business magazine, Chamber Matters. It’s another jam packed issue that, in line with my recent statements about wanting to increase the Chamber’s presence in Sale, seems to have a lot of focus on the area. This includes coverage of the fantastic House of Commons visit that was kindly hosted by our Patron, MP for Wythenshawe & Sale East, Mike Kane, and we’d like to say thanks to Slater Heelis for their support towards this Summer issue of the magazine, with their feature on the firm’s history in the area. There’s been plenty going on such as the Meet the Chamber event at Waterside Arts Centre, and I attended the Sale Locality Partnership Wellbeing Networking Event at NHS Trafford CCG in Sale on 12th July. Both were excellent networking events with approximately 50 business people from mainly Sale but also across Trafford, and it was good to see so many Chamber members present. On the whole, I am delighted to see our events doing well including local celebrity hosted Breakfast Matters (see page 22 for June’s event with Neil Clough), our upcoming Golf Day or the much anticipated Altrincham & Sale Chamber of Commerce Awards taking place on 20th October 2016. I hope you have submitted your entries, as the awards do give you some accolade! Take a look at our awards feature from page 10. Finally, thanks again to Rina Bharath at MiniMe Marketing & PR Consultancy and Michelle Wright at Colourwheel Creative for their continued volunteering on running our magazine. If there is anything I can help you with as President of the Chamber, please feel free to get in touch at

Inside this issue 4: Member News 8: A day at The House of Commons 9: Coffee With…our NEW Coffee With column sponsor, Paul Hindley of Best Western Cresta Court Hotel 10: Chamber of Commerce Awards 2015 12: Launch of the 2016 Altrincham & Sale Chamber Business Awards 14: More Member News 15: Women in Business with Jennifer Jameson, Jameson and Partners LTD 16: Event Coverage 21: Forthcoming Chamber and Member events 22: More Event Coverage 24: The Ultimate Human Race 25: Business Advice – Employment Law by Slater Heelis 26: Coffee With... Paul Daine, Premium Collections 27: Women in Business with Janet Harrison, Cracking Wine 28: A History of Slater Heelies LLP, Sale 29: Coffee With... Suzi Brown, The Smart Bear Websites 30: Members Benefits 32: Directory 35: Member Business Card page

President, Paul Daine

Magazine Enquiries Would you like to be part of the next issue? For excellent advertising and editorial opportunities, please contact Rina or Olivia at MiniMe Marketing & PR Consultancy on 01925 963 651 or

Editors o Rina Bharath, MiniMe Marketing & PR Consultancy o Olivia Parkes, MiniMe Marketing & PR Consultancy o Anne Jardine, Altrincham & Sale Chamber of Commerce

Design and Publishing Michelle Wright - colourwheel creative Tel: 0785 486 3395

Photography Martin Hambleton - Martin Hambleton Photography Tel: 07766 815703

DISCLAIMER: All information in this publication is deemed accurate at the time of print. The inclusion of articles, event updates, advertorials, etc. does not necessarily indicate that the editors are in agreement or sympathy with what is written. Members or non-members submitting content to us for publication are confirming that they have a legal right to do so, and agree to neither knowingly nor unknowingly submit content which they have no right to publish. The client accepts that he/she is responsible for ensuring that they have publication rights of use for all material provided, and agree to indemnify any losses incurred as a result of us, the publisher, using content supplied by them. We acknowledge that any logos, photographs, images and trademarks remain the property of their respective owners. All Errors & Omissions Excepted.




The BEST WESTERN Cresta Court Hotel Showcases Executive Guestroom Referbishment Over 50 of Trafford’s leading PAs and representatives of local businesses gathered at the BEST WESTERN Cresta Court Hotel in Altrincham to celebrate the launch of its newly refurbished executive bedrooms. Following lunch, the Hotel’s team was delighted to invite local business people to take a peek at the beautifully designed executive guestrooms. The contemporary colourways of mint and teal ensure the rooms combine an eye-catching, modern feel with the welcoming atmosphere that is at the heart of the new look. The Hotel has invested nearly £1.5 million in its ongoing refurbishment including a renovated reception, contemporary lounge-bar, refurbished bedrooms, and the addition of the Oasis beauty salon last year. Paul Hindley, general manager, of BEST WESTERN Cresta Court said: “The showcase was a fantastic success - the new bedrooms really show off the quality and design features that have gone into our recent refurbishment and our guests were certainly impressed. There is more to come too, with the opening of our new restaurant this summer.”

Myerson Solicitors advises on the management buyout of Assured Vehicle Rental Altrincham commercial law firm Myerson Solicitors LLP has advised on the management buyout of the entire issued share capital of Assured Vehicle Rental Limited. Assured Vehicle Rental is based in Manchester and provides a specialised vehicle rental service, with a niche for sourcing commercial, prestige and unusual vehicles for corporate clients. The company has developed a reputation as a ‘unique service provider’ and offers access to vehicles as diverse as hiab cranes, snow ploughs, motor homes and supercars. Colin Walker, Operations Director at Assured Vehicle Rental, commented: “Andrew Brown and his team at Myerson have provided a great service in advising me on the sale of my shares in the business. I look forward to seeing the business progress and expand under new management.”

Andrew Brown, the Corporate Commercial Partner at Myerson who led on the transaction, commented: “It has been a pleasure to work with Colin on this transaction. We have no doubt that Assured Vehicle Rental will continue to grow and provide excellent services to numerous clients”.



Gresham Masterclass Reaches New Milestone A series of seminars held by Hale based Gresham Wealth Management has reached a new milestone, with 100 attendees having been through the doors. The ‘Professional Masterclass’ events, are aimed at solicitors and accountants in the local area who can gain CPD points from attending. The most recent masterclass, held in May, was a Brexit special and featured a presentation from economist Alastair Irvine of Jupiter Asset Management. Comments following the event included: “great presentation, very relevant”, “extremely strong presenter, remarkably insightful and well delivered” and “excellent, just perfect”. Morven Millar, Director at Gresham Wealth Management, said about the events: “The world of financial advice is often deemed complex and inaccessible. Through hosting these events we are able to demystify some of these topics whilst also getting to know fellow Hale and Altrincham professionals better. It is a great pleasure to be able to provide a platform to assist fellow professionals with their ongoing professional development.”

For more information about the next Gresham Masterclass in October 2016, or for information about future events, please contact Gresham on

Altrincham Estate Agency offers a Make-over approach Jameson and Partners boast that they are far more than your ‘average’ Estate Agency; something that became apparent to Andy Woan, an expat who recently returned to Timperley to visit his property that he lets out, and was to look at selling. Thanks to the expertise at Jameson his sale price was increased by £50,000! Jennifer suggested a simple makeover of his period property, which in her opinion would increase the asking price. Returning

Jennifer Jameson outside the property in Timperley

to Italy where Andy resides he left this project in the hands of Jennifer who project managed the entire scheme from working with local law firm on issues with the tenant, to builders and gardeners. With 8 offers on the table the first weekend, the property sold for more than £20,000 over the asking price! Commenting on the sale, Andy said: “I was lucky to find Jameson and Partners that afternoon. With very little time to play with I really needed some solid help and advice on how to deal with the house and get it onto the market. I am so glad that I did and would very much recommend their services.”




Blackstone Solicitors welcome new partner

Michelle Rothburn has joined Blackstone Solicitors as a Commercial Property Partner. Michelle qualified in 1988 and has spent all of her professional life practising commercial property. She has extensive knowledge of her field of work enabling her to advise her clients on all aspects of commercial property and will be a valuable addition to the Blackstone team. This latest appointment follows a string of announcements earlier this year including leading family lawyer, Alison Barnett, Judith Chesters, specialising in Wills and Probate plus experienced corporate lawyer Robin Fozard. Michelle Rothburn comments, “I am delighted to join this award winning law firm. I like their no nonsense approach to business and am excited to join the firm.” Commenting on this latest appointment, Managing Director, Emma Nawaz adds, “We welcome Michelle to the Blackstone team. Michelle has an excellent reputation for speed and efficiency, coupled with her lateral thinking, her skills will very much fit in with our firm’s ethos.”

The BEST WESTERN Cresta Court Hotel appoints

Executive Chef to oversee its new ‘Townfields’ Restaurant Following the announcement of a new restaurant development this summer, Simon Hardman-Taylor has been appointed executive head chef at the BEST WESTERN Cresta Court Hotel in Altrincham. Simon joins the Cresta Court Hotel team from a role as executive head chef at the Copthorne Hotel Salford Quays and will be responsible for overseeing menu development and kitchen operations for the new ‘Townfields’ restaurant. He brings over 20 years of experience with him from hotels such as the five-star Lowry Hotel, as well as time working for chef’s such as Gary Rhodes at Rhodes Restaurant. Paul Hindley, general manager, of BEST WESTERN Cresta Court said: “I am delighted to have Simon on board at what is a very interesting and exciting stage in our redevelopment. I am confident that with Simon’s vision, experience and creativity we will be offering some exceptional cuisine.”

“I am thrilled to be joining the Hotel at such an exciting time. I am excited at the prospect of developing new dishes for the menus which reflect something of my own influences and passion for food.”

Simon Hardman-Taylor



Altrincham based Informed Solutions win prestigious SME Digital Leader of the Year award The Digital Leaders 100 (DL100) Awards honour the highest achieving teams and individuals from the past year who are making a real impact within the digital space. Informed’s Global CEO, Elizabeth Vega was a keynote speaker at the 11th Annual National Digital Conference. During her presentation, she argued that women are ideally suited for the role of modern Digital Leaders and challenged more women to apply for Digital Leadership positions. Speaking of Informed’s success, Elizabeth said; “We are both delighted and honoured to win this hugely prestigious award. It recognises the outstanding work of our highly skilled and dedicated team at Informed. It is a great accolade to be included in such exalted company and to be voted winners by our peers.”

Chafes Solicitors LLP appoint new partners Cheshire & High Peak based solicitors Chafes Solicitors LLP, have announced that they are about to promote three of their current solicitors to Partner, showing their commitment to employee career progression and growth. The new Partners, Gail Carberry, Rick Bunch & Sarah Waddington will contribute to the management and direction of the firm, working alongside the current Partners. Gail is the current Head of Residential Conveyancing and has over 20 years’ experience in dealing with all types of residential transactions and has been with Chafes Solicitors LLP for nine years.

Rick is based in the Tax, Trusts & Estates department, specialising in advising local high net worth individuals in relation to their complex tax and trusts affairs. Sarah Waddington, Head of Investment Property has worked for Chafes for ten years gaining a wealth of experience specifically in investment property transactions. Jon Roberts, Managing Partner said “These are exciting times for Chafes and we are proud to be able to offer Gail, Rick & Sarah this opportunity. They all have a vast experience in their areas of law and will be a welcome addition to the partnership.”




A far from ‘common’ day at the House of Commons! With a very early start in London, the Chamber’s visit to the House of Commons was momentous, and despite the typically wet British weather, there was no chance of spirits being dampened and it was a day not to be missed! This highlight event of the year so far was hosted by our very own Vice Patron, Mike Kane MP, British Labour Party politician for Wythenshawe and Sale East, and we would like to start by saying a huge thank you for the opportunity. Upon arrival, the Board were understandably subjected to a number of rigorous security procedures, with an air of anticipation in the air as they arrived in the Great Hall. The magnificent hall is of great importance, something which was quickly realised after the guide informed the group that in the instance of a fire, the Hall was to be saved as priority at all costs, really highlighting its significance. Travelling in awe through the many passageways and staircases taking in countless historic sights, the Board finally reached their destination of a magnificent private dining room complete with striking green chairs, each perfectly embossed with the House of Commons Crest. This is where they were honoured to be joined for pre-lunch drinks by Mike Kane MP, Shadow Minister for International Development.

the Terrace overlooking the Thames – yet another beautiful setting. The visitors were given a little special treatment as Mike took the team to areas of the House of Commons where the general public do not usually go, with the cherry on top being a visit to the roof in such close proximity to Big Ben, that if it had chimed there was chance everyone could have been deafened – a risk that was willingly taken for the breath-taking views! The final stop of the tour was at the visitors’ gallery where members of the House were observed in sitting (unfortunately Prime Ministers Question Time had just finished otherwise they may have been lucky enough to see the PM in action!). After a brilliant day thoroughly enjoyed by all, it was time for a quick pit-stop at the souvenir shop and to head home – something which was made comfortable and hassle free by Travel Master. The Chamber give their sincere thanks to MP Mike Kane for making it a memorable day for all those in attendance. The full collection of photographs by Martin Hambleton can be accessed via his website.

Following a divine lunch complete with wine and a brilliant atmosphere, the Board enjoyed Champagne and photographs on

L-R back: Anne Jardine, Chamber Office Manager; Jackie Sutton, guest of Christine Stout; Michelle Starling, Bean & Brush Art Café; Jon Elliott, Together; Christine Stout, Vice President; Mike Kane MP; Paul Daine, President; Richard Jones, guest of Paul Mirage; John Jones, Beever & Struthers; Paul Mirage, Chamber Membership & Business Development Manager; L-R front: Michael Sandler, Rebecca Faulkner & Joanne Killen, Keoghs, Nicholls, Lindsell & Harris; Steve Swinburn, Harbour International Freight and Susan Leigh, Lifestyle Therapy.



Coffee with... SPONSORED BY

What obstacles have you had to overcome in your business? There are obstacles and issues in any business of course, but our industry is fast paced and as a 24-hour operation can present fresh challenges day or night. Whether it’s related to the team, IT, a customer or the refurbishment work that has been taking place at the Hotel, the key for me is to face each one as a team, and come up with the best solutions. For example, we have recently been creating a brand new restaurant, Townfields, and converting the old Dettoris restaurant into a meeting room. Our front office and restaurant teams have been working hand in hand to ensure guests were served breakfast in a comfortable, temporary space, whilst the new restaurant was under development. The team worked together to communicate with guests, ensure great service and minimise any disruption. It is that team effort that allows us to avoid or solve any issues. How many cups of coffee do you think we drink in the UK collectively per day? The number of adults in the UK is approx. 50 million and half will drink tea instead of coffee. We tend to have more than one cup a day, so I would say approx. 65 million? I love a good cup of coffee and appreciate the time and effort that goes into making the perfect cup. What are your business goals for the next 3-5 years? We will be building on the recent investment and transformation of the Hotel, and are looking to increase the number of guests that come and stay with us from the business travel, conference and leisure sectors. We will also be looking to further enhance our wedding offering - we have a fantastic events team here at the Hotel and our wedding packages are excellent. We have the largest space of any hotel in south Manchester for holding wedding receptions, and the addition of the new Allen Suite gives us increased flexibility for hosting those ‘big days’. This is a key focus for this year. Plus, we have just opened our brand new restaurant, Townfields, and are building up business from guests and people living and working in Altrincham. It is a clear departure from our old restaurant in terms of style and decor, with a new chef in place and completely new food offering. Christmas was also a sell-out last year, so we have a lot to live up to in 2016. Sales are underway and looking strong - we have lots to achieve! Who makes the best coffee in your office? I can’t say individual names - as we are all very talented in the art of coffee making! It also depends on your coffee of choice – cappuccino, latte, espresso……the team has barista talents!

Paul Hindley Cresta Court - General Manager

Like cake makes the perfect extra to coffee, what extras does your business offer that sets you apart from your competitors? The key here is my team. The team here at the Cresta Court sets us apart from the competition in terms of the levels of customer service, attention to detail, enthusiasm for their job and ensuring that each and every customer that walks through our door has a fantastic experience with us. In 2014 the Hotel became the first hotel in Greater Manchester to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status. Without this team of hard working, dedicated people, the Hotel just wouldn’t be as successful as it is today. Guests can also enjoy some welcome ‘extras’ during their stay with us such as free high speed Wi Fi, free car parking, a business centre and an electric car recharge point too. Bonuses that guests use and enjoy.

What is your inspiration for working in the hotel sector? I have worked in the hotel sector all my life and am extremely proud of the industry and how it has evolved. I began as a food and beverage stock-taker in a large hotel before undertaking a variety of different jobs as I worked my way up to becoming a hotel General Manager, then Regional General Manager with Macdonald Hotels, and now the General Manager at the Cresta Court; a job I was approached to do nearly 20 years ago and still love. To me, understanding every aspect of how a hotel works is vitally important to being a successful general manager. I know what it’s like to organise a wedding reception for 200 people, to dealing with a poorly guest to cleaning up a flood at 4am! I understand how and where we can make a difference to our guest’s experience, how to balance costs, manage the finances and deliver the best possible service.




Let’s take another look at our 2015 Award Winners

A reminder of our deserving winners and runners up of the 2015 Altrincham & Sale Business Awards, all of whom received an engraved trophy to commemorate their success: SMALL BUSINESS OF THE YEAR Winner: Altrincham HQ “Alex McCann’s work ethic is second to none as he works alongside local consumer facing businesses, developing social media marketing strategies that enables them to grow. He is a first mover in new platforms such as Periscope and Meerkat and has recently been successful in winning international business in Italy and Dubai.” Runner up: Mini Me Marketing & PR Consultancy START UP BUSINESS OF THE YEAR Winner: Altrincham Today “Leading the way in a model of mobile first journalism, Altrincham Today is lean and sustainable. They champion local businesses and provide a news channel and information hub for issues that concern people of a contemporary Altrincham. Approaching a community of 10,000 people on Facebook and Twitter, this will not be the last award for Altrincham Today.” Runner up: Market House RETAILER OF THE YEAR Winner: Randalls “After recently celebrating their 5th birthday, this retailer continues to be a great asset to the town with a refreshing


modern approach that is truly customer focussed. The business has embraced the digital high-street ethos and is leading the way in engaging clients through Facebook and Twitter. With more loyal and satisfied customers than ever before, this business is indeed a jewel within the town.” Runner up: Holt Business Solutions PROPERTY TEAM OF THE YEAR Winner: Homes4U “Corporate thinking, an ability to identify markets with potential, anticipating future trends and building affiliations with complementary companies have been the main ingredients to a successful 25 years in business. This year’s highlights have included, expansion into the investment market overseas and recognising a sought opportunity in social housing, as well as organising a series of events to give something back to the community.” Runner up: Hallmark Lettings & Property Management YOUNG APPRENTICE OF THE YEAR Winner: Marc Fox of Holy Cross & All Saints Primary School “It was a tough start for Marc after leaving school without taking any GCSES and suffering with dyslexia. Tragedy followed in losing his mother and then his estranged father. It wasn’t until becoming a parent at the age of 19, where he began to offer support at his child’s school that there was a turning point for Marc. The school saw great potential and offered him an apprenticeship which he completed right up to level 3, passing English, Maths and ICT functional skills along the way. Despite all the challenges faced, Marc has demonstrated a tremendous amount of effort and enthusiasm which deservedly received a standing ovation from everyone at the business awards.” Runner up: Olivia Parkes of MiniMe Marketing & PR Consultancy


PROVIDER OF PROFESSIONAL SERVICES Winner: Lift Financial “A local business with national reach who are committed to challenging the status quo and changing the reputation of financial services. With an ethos for high-level professional development standards, they have a very clear pricing structure; charging for expertise and advice based on time spent. They are also one of the few firms to hold a graduate development programme, providing in-house training for graduates to follow, alongside studying for their financial planner exams.” Runner up: MBL LEISURE & TOURISM Winner: Red House Farm “A venue that has spent five years evolving to be a destination for adults and children to eat, be educated, keep fit, attend physiotherapy sessions, buy furniture and of course discover themselves in the themed entertainment. Faced with challenges along the way and limited funding, the four partners have worked tirelessly, combining their diverse range of skills and expertise to create a hub that is now the heart of the local community.” Runner up: The Cresta Court Hotel CHARITY OF THE YEAR Winner: Motor Neurone Disease Association Manchester “This reward is for the dedicated volunteers who give up their time to help support people living with motor neurone disease. The charity tirelessly campaigns to have their voice heard, emphasising the need for specialist training that will help those

suffering, as well as those who have lost loved ones from this terminal disease. Killing at least five people every day regardless of age, this recognition is not only well deserved, but will drive awareness for this indispensable charity.” Runner up: Altrincham Football Club Community Sports EMPLOYEE OF THE YEAR Winner: Tracy Parry of Faddies Dry Cleaners “In her 20 years of employment, Tracy has not only been extremely hard working, reliable and loyal but unfailing in her caring attitude to her colleagues. Her protection and contribution to the running of the business alongside caring for her own family has been commendable. Her expertise has been widely recognised and treasured by many customers during her years of service.” Runner up: Adrian Hall of The Once Advice Group BUSINESS OF THE YEAR Winner: Slater Heelis “A local business who has one mantra; to deliver the best customer service and high quality products. They have not only developed and nurtured a team of professionals, but a plethora of long standing client relationships too who have peace of mind that their legal team will go that extra mile without hesitation. Famous amongst the community, this great local business is inundated with positive comments that often refer to their quality expertise, service and professionalism.” Runner up: Bluebell Fitted Furniture

This year, it could be you going up to collect your award – all that stands between your business and this brilliant commendation is a mere 300 words. Nominations are now open so this is the opportunity to showcase your business and the work of your staff, all you need to do is tell us in not more than 300 words who you are nominating and why they deserve recognition. It’s not just limited to your own business either, why not nominate a client, customer or supplier for an award and help them gain the recognition they deserve? You can nominate online at or email your entry to

The 2016 Altrincham & Sale Chamber Business Awards Nominations are now open!!! The Altrincham & Sale Chamber of Commerce is pleased to announce this year’s awards will be held on 20th October 2016. Once again they will be hosted by the legendary Gordon Burns, sponsored by Turkish Airlines and held in association with the Sale & Altrincham Messenger. The Cresta Court will again play host to the prestigious Business Awards event on 20 October, which is now in its fifth year. In honour of this there will be a slight change of categories with the Customer Service of the Year award replacing the Employee of the Year award.


The categories and sponsors are – Small Business of the Year (Sponsor Sale & Altrincham Messenger Start-up Business of the Year (Sponsor Slater Heelis) Retailer of the Year (Sponsor Altrincham & Sale Chamber of Commerce) Property team of the Year (Sponsor Together) Provider of Professional Services (Sponsor Homes4U) Leisure & Tourism (Sponsor by Turkish Airlines) Young apprentice of the Year (Sponsor Trafford College) Charity of the Year or Charity Representative (Sponsor MLP Law) Business of the Year (Sponsor Trafford Council) Customer service of the Year (Sponsor Altrincham & Sale Chamber of Commerce)

With a glittering Champagne reception and performance by local group Halo, last year’s Business Awards saw its biggest evening yet with a record number of 187 people who turned out for the black tie affair. The predominant and mutual feeling throughout the night was pride and inspiration, as it was an opportunity to celebrate Altrincham’s finest talent and recognise the transformation of our community over the years. ISSUE 2

The benefits of becoming a Chamber Member Planned events and business support

The Chamber is a non political business organisation owned and run by its membership. In 2009 we celebrated our centenary – 100 years of service to local businesses.

The Chamber provides business support, business meetings and mentoring, unrivalled networking, training sessions, local knowledge and an invaluable database.

However, to continue to support our members and attract new members the Chamber must constantly adapt our services. The Breakfast events schedule has been remodelled and upgraded to focus on informative and relative business content.

Membership really will enhance your business, whether a business start up or an established organisation, all are welcome.

Sue Aldridge Chief Executive Officer Altrincham and Sale Chamber of Commerce

Joining the Chamber is easy... Simply call Paul Mirage on 07708 987518 or email Paul on

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Premium Collections hit turnover of £5 million In the last financial year Premium Collections turned over £5.2 million, an increase of 28% on the previous year. Set up by Paul Daine in 2002, Premium Collections are a Debt collection company based in Timperley with a second office in Harrogate, and are now recognised as one of the leading debt recovery agencies in the country. Boasting a team of experts with a wealth of experience, Premium Collections specialise in areas that include debt recovery both in the UK and Abroad, absconder tracing, asset repossession and litigation support. “Staffed by dedicated professionals we have combined experience of handling virtually every type of debt issue -undoubtedly the way in which we approach these issues has been paramount to our growth.” Paul Daine comments on the continued growth of the business

Videcon Ltd, a client of Premium Collections for the last 3 years, added, ‘We would recommend Premium to anyone who is looking for professional assistance in the collection of problem debtors. '

homes4u group LTD awarded at The Lettings Agency of the Year Awards 2016 homes4u were awarded with the Best Social Media Gold Award at The Lettings Agency of the Year Awards 2016 in association with The Sunday Times and The Times and sponsored by ZPG. Hundreds of leading letting agents from across the UK attended a glittering ceremony at The Lancaster London Hotel where the winners of the most highly regarded awards in the lettings industry were revealed. Award winners were decided following a rigorous and thorough judging process by a panel of 20 industry experts who assessed initial entry submissions before conducting an extensive review of the entrants. homes4u winners of the Best Social Media Gold Award were delighted to receive the award. Ann Durrell, Director of Development commented: “We are thrilled to have been recognised with such a prestigious industry award, it is great recognition of the hard work carried out by our dedicated team. All of our social media is looked after by an in house team who come from a property background. We pride ourselves on being a forward thinking agency and we recognised early on the importance of social media.” THE ALTRINCHAM & SALE CHAMBER OF COMMERCE MAGAZINE



Moving out with the old, and in with the new way of running an estate agency. Being an architect by trade, Jennifer Jameson wasn’t satisfied by the way most estate agents were run. This motivated her to set up her business, Jameson and Partners. “I feel that every time property changes hands, a level of expert advice should be offered”, she comments. Whilst most estate agencies these days are over-populated by sales people rather than qualified experts, Jennifer ensures that all of her clients are provided with the guidance and assistance that they need, enabling them to make the best choices for their investments. Jennifer is currently the director of the small business, managing the organisation, it’s staff and her department, which sounds like a busy work life and a lot of responsibility. Despite this, she is not one to cut corners, and tell us “I am not the type of business owner to step away from the keel. I prefer to remain in control of all elements of training and management”. Jameson and Partners ensures that the service received by their customers meets both Jennifer’s standards and the industry requirements, resulting in the highest level of service being delivered. Jennifer felt the ideal opportunity to set up her business was before starting a family, as she has been able to invest the majority of her time into it. However, juggling a busy personal life with an even busier work life has sometimes proved difficult for her. “I still enjoy an active lifestyle” Jennifer says, “I see friends for dinner at least once a week and I am working on my own renovation project”. Jennifer fits all of these things around her clients’ needs. She hopes that when her business is more established and her team grows, everything will fall into place and balancing work and home life will become easier. Alongside the majority of her client base, Jennifer lives in Trafford. She feels passionately about her home town, doing a lot to help the businesses within the area prosper. “I am a member of the BiD committee and as such attend regular meetings.” Here, Jennifer and the other members plan activities and projects to enhance the local area and support the surrounding community. But that’s not all she does for the borough; Jennifer often attends local Civic Society meetings and offers her assistance with their agenda wherever she can. “The local business community is very tight knit, which I think is truly wonderful” she states. “I will always endeavour to source our requirements from other small businesses in the area”. Jennifer regularly attends the women’s 20-20 meetings in Bowdon, “There are many inspiring women at these events,” she concludes; yet despite her looking up to these people, we think that Jennifer is most certainly one of those inspiring women too.

We asked Jennifer, what being a woman in business means to her. “I feel it is my duty” she said, “to make Jameson and Partners a success and act as a role model for other women who are considering the step into business ownership or self-employment”. The estate agency industry still tends to be dominated by males, especially at a senior level, which Jennifer feels is unfair, as women have just as much to offer as men do. “I feel most fortunate that I have had the opportunity to start this business and am grateful for the network of support around me.”




A chance for you to Meet the President of our Chamber Already 6 months into his role as President of the Altrincham & Sale Chamber of Commerce, Paul Daine recently hosted a brilliant ‘Meet The President’ evening in at the beautiful Hogan’s of Hale. Starting with a great turnout of Chamber members, there was an excellent atmosphere at the glamorous yet cosy venue as delicious canapés and prosecco made their way around the room. After much mingling and enjoyment of the decadent treats, Tony Collier took to the floor to say a few words and sing the praises of our new President and the wealth of experience he will bring to the Chamber. Tony proceeded to give huge thanks to Rina Bharath and Michelle Wright whose efforts to produce the brand new Chamber Matters magazine resulted in a great feeling of pride across the board, and he encouraged members to continue to offer their support going forward. Without further ado, the man of the hour was introduced and Paul took the stage to welcome all those in attendance, and express his delight for the new role he has taken on at the Chamber, commenting “It is a huge honour for me personally to be President of the Chamber, and I also regard it as a privilege to have been nominated and voted for by my peers.”



Speaking with Paul at the event about his presidency so far, we asked him to discuss his aims and main priorities for growth and support whilst fulfilling his role. Paul told us “My main aims are to grow the Chamber to the highest membership level it has ever had and to make it the recognised port of call for all local businesses to go to if they need assistance or advice with any issue affecting their business, whether it be a new start or well established.” Paul also wants the membership to increase its use of other members for sourcing goods and services, something which he hopes the introduction of the new Chamber magazine and Chamber TV will assist with. With his influence, Paul is hoping to spread the word to members and non-members alike that the Chamber is run by brilliant volunteers, and that the more volunteers that can be recruited, the bigger and better the level of support and services offered could be. Being instated as the Chamber’s 105th President in February 2016, Paul is pleased to see that his objective of making the Chamber more visible in Sale is being met already after the Meet the Chamber event held in Sale on the 21st June. Speaking of these first few months, Paul concludes; “I would like to say a big thank you to all the members and my colleagues on the board for supporting me as President. Attendance at events has been fantastic, especially the Breakfast with Neil Clough, and I am sure this is something set to continue.” The event concluded with glasses raised to the new President and exciting times ahead for the Altrincham & Sale Chamber of Commerce.



EVENT NEWS Breakfast Matters: May 2016

Better Together

Following a lively morning of networking, everyone took their seats in anticipation of the first presentation of the morning from May’s guest speaker, Daniel Owen-Parr of Together Money – the well-established, recently rebranded north west business, talking about ‘The Rise of Alternative Finance’. Without hesitating to jump straight in at the deep end, Daniel informed the audience that since 2008, banks have changed criteria, and now allow companies like Together to help businesses grow and flourish despite potentially being turned away by mainstream lenders. This has all been made possible via the route of alternative finance, an option providing many small and medium sized businesses with the opportunity to acquire funding in an effective and flexible manner – something small business owners in the room likely understand the importance of. A fairly new option to the market place is pension-led funding, which Daniel took a moment to explain to the evidently engaged audience, highlighting that funds in pensions that may have been accumulated throughout a person’s working life can be used to help fund their business. Together’s National Development Director also emphasised their focus on the auction market for residential properties, with their lending terms stretching from 1 to 24 months. Previously Bridging Finance, Together has grown dramatically in the past year, with their lending book sitting at an impressive £1.6bn in December 2015, and a staggering 126 new members of staff being employed. The big transition from solely Northwest, to nationwide lending was also recently made, highlighting the impressive growth of Together even just since their rebrand. A few jaws dropped in the room as Danny went into further detail about the clients Together have helped along the way, some in as little as just 7 days, and made thousands in profit from properties that were improved after auctions, which led to a number of hands being raised in the room to find out a little more from Daniel – a clear sign of an intrigued crowd. Continuing with May’s jam-packed breakfast matters, Sandy Mitchell took the floor to discuss the new LCCC charity event - CEO Sleep Out UK. As suggested in the name, the event will consist of getting local senior managers to raise awareness and funds for homeless people in Manchester by holding a ‘CEO sleepover’ where CEO’s will sleep on the pitch or in the stands of the Lancashire County Cricket Club. Teaming up with Mustard Tree, MASH, and Big Issue Northwest, the events have been a major success so far, with just 4 having raised over £750,000. In Manchester alone there are already 120 executives signed up to take part, with each of them looking to raise around £1000 each via Just Giving, emphasising the staggering amount that could potentially be raised in total. Sandy added that this will be a great opportunity to network, and quite literally ‘get into bed’ with fellow executives, followed by Paul



L-R: David Bellin (SUBS); Daniel Owen-Parr, Together; Sandy Mitchell, LCCC Foundation and Paul Daine, President

Paul Daine, Rob Taylor and Angela Grace

Mirage asking if anyone would like to sleep with him on the 15th of May, which needless to say, got plenty of laughs amongst the crowd. If sleeping rough for the evening isn’t something that appeals to everyone, there is of course the opportunity to donate to the Red Rose Homeless appeal – every little helps. As always, the monthly business card draw took place and the lucky winner this time was Rob Taylor, RJT Media (Reedsmore). The Cresta Court’s new Townfields restaurant will be opening shortly for Rob to take advantage of the menu. There was also

mention of the new relationship between the Chamber and SUBS with dates for upcoming SUBS sessions (which you can read more about in the June breakfast matters on page 22). To close, Paul Daine announced the launch of the brand new Chamber Magazine, Chamber Matters, thanking the dedicated teams at MiniMe Marketing & PR Consultancy and Colourwheel Creative for their work producing the magazine. After not having a Chamber magazine for over a year, Paul encouraged everyone to offer their support and get involved, which was met with positive responses all round.




Helping you to GROW your business As part of the Altrincham Business Learning Exchange initiative for Chamber members and non-members, this second to last of the overall series of events was hosted by Alan Hyams of MRW Corporate Solutions. Beginning with identifying what growth meant to the audience, the focus of Alan’s presentation was to highlight the key issues businesses need to fix in order to succeed in Britain’s slowly growing economy – something of great interest to all of those in attendance, after all, who doesn’t want growth and success for their business?! Alan took a very interactive approach with the audience, encouraging them to get involved and work together on tasks such as completing a competitor analysis to highlight any quick wins or innovations. This short 10-minute activity allowed all of those in attendance to identify where they can improve, and compare what they offer to competitor’s services, in order to gage whether they may be able offer something similar to improve their business. A key focal point of the workshop was on the sales and delivery process of a business, and how it can affect growth, profit and customer retention – all of extreme importance to the success of a business. Alan emphasised that a customer’s lifetime value is calculated by average spend per order or per visit X orders/visits a year multiplied by years as a customer, something which should be taken into consideration when tailoring a solid sales process for a business,

ADVERTISE HERE !!! We have FABULOUS rates and opportunities for our fellow Chamber Members - why not support YOUR magazine and enhance your business profile and advertise in our next edition? For great advertising and editorial opportunties, please contact Rina at MiniMe Marketing on or telephone on 284384 9849346

including factors such as acquisition costs, proposals, referrals and Alan Hyams, lead generation to MRW Corproate Solutions name but a few. When perfecting your delivery process, Alan advised that it is far easier to manage the process rather than the people, and how important it is to measure delivery efficiency. When it comes to growing your business, customers are of course at the centre of everything, which is why it is essential to listen to them, whether that be through customer surveys or a simple catch up phone call every so often asking for feedback. Business owners must learn to live in their client’s world, and by doing so, can perfect their business service specifically for clients, rather than generically. The penultimate ABLE event most certainly provided inspiration to all business owners in attendance, with Alan closing the workshop by providing a ‘one-page plan’ that can be used for anything and everything in business, designed to help plan and visualise growth and sales. “Nothing happens unless you do it - failure to plan is a plan for failure.” Alan concluded, resulting in a lot of food for thought being taken away from the event.




Calendar of events...

Get your diaries to hand

because here’s what’s co ming up in July, August, Se ptember and October

Members events

Chamber events Breakfast Matters - Maxim ising your local impact / social valu e

4th August 2016 Cresta Court Hotel 8.30am - 10am

Breakfast Matters - How technology is changing the shape of bu siness Guest Speaker: Graham Fern, Axon IT

Introduction to Xero cour se Tuesday 26th July 10am 4pm £95 + VAT including lunch. Empress Business Centre, 380 Chester Road, Manchester M16 9EA. Course outline and further details can be found here www.xerointrojul16.eventb Xero Advanced course Thursday 8th September 10 am - 4pm £95 + VAT including lunch. Empress Business Centre, 380 Chester Road, Manchester M16 9EA. Course outline and further details can be found here www.xeroadvancedjul16.ev

1st September 2016 Cresta Court Hotel 8.30am - 10am

Chamber and Altrincham

FC Golf Day

29th September 2016 Heyrose Golf Club From 12.15pm Cost: £75 per person / £300 per team

South Manchester Professio nal Networking group me et every Tuesday morning in Didsbury. We are looking for new members. Anyone int erested can join us for a fre e meeting (including full coo ked breakfast!). Further de tail s can be found here www.m pnnetworking.eventbrite.c

Breakfast Matters - Turk ish Corporate Club (TCC) online Guest Speaker: Huyla Cu rtis

6th October 2016 Cresta Court Hotel 8.30am - 10am

2016 Business Awards

20th October 2016 Cresta Court Hotel 6.45pm onwards £50 per person or £450 pe r table of 10 All details of the above eve nts can be found on our we bsite: www.altrinchamchamber.

Social Media Training wi th Altrincham HQ and Talk of Manchester 27th July, Sept 7th 2016 1p m - 5pm Blogging / Instagram 10th August 2016 WORKPLACE 4th floor, Ch urchgate House, 56 Oxford Street, Manche ster, M1 6EU Price: £97.00 + vat www.thetalkofmanchester. gister&event_id=275 Alex McCann - alex@altrin To book: 07806 774279

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EVENT NEWS Breakfast Matters: June 2016

Let Your Dreams Be Bigger Than Your Fears There was much anticipation for June’s Breakfast Matters which was reflected in the huge turnout arriving early; Neil Clough modestly took to the stage suggesting the audience may know him from local drinking establishments or eateries in Hale and Manchester, knowing full-well it was more likely he was known as a candidate from The Apprentice, making us all very proud. Since The Apprentice, Neil jested that he had become more popular with friends due to an increase in the amount of girls talking to them, even if people that recognised him, couldn’t quite place where from! After a comical start to what continued to be an inspiring morning, Neil began doing what he does best - motivating and capturing the audience’s attention. During his time on The Apprentice, Neil got tasked to deliver a speech to 50 Barclays leaders, which was a pivotal point for him. Having no time to plan what he was going to say, he chose to talk about what inspired him - “My dad used to make me wear yellow shorts so that I stood out, what are your yellow shorts?” he asked, emphasising the point that you have to be unique, whether that be as a person or a business. After achieving his father’s dream of being paid to professionally play football, he made a career u-turn and decided to become an entrepreneur – a decision not inspired by money, but by his motivation to make his dad proud. After giving the audience a brief run through of how he came to be the entrepreneur he is today, he got into the nitty gritty of business, stating that the structure of success comes down to two halves: • 50% of your success in business is how motivated you are to do it. • 50% of your success in business is your skill set. Continuing with some interesting statistics, Neil made the point that building rapport is key, meaning 80% of the conversation with a potential client should be from them, and then asking the right questions to dedicate only 20% of the conversation to a sales pitch. His words of wisdom continued to resonate with the incredibly engaged audience, emphasising that fear of failure stops people from achieving their goals, when in fact failure makes people stronger. Closing his incredibly motivational speech with the statement “let your dreams be bigger than your fears, and believe in yourself”, Neil was met with a roar of applause. L-R: Paul Daine, Michelle Wright, Colourwheel Creative; John McCann, Nettl of Altrincham; James Hayes, City Today Couriers and John Yendle, Altrincham IT Services THE ALTRINCHAM & SALE CHAMBER OF COMMERCE MAGAZINE

After a jam-packed 20 minutes on business, life and everything in between, Paul Daine introduced board member David Bellin from Web Studio, who was excited to introduce SUBS (Start-Up ISSUE 2

L-R: David Bellin, SUBS; Neil Clough and Paul Daine, President

Alan Hyams and Neil Clough

Business Services) who have teamed up with Altrincham & Sale Chamber of Commerce, allowing a collection of local business owners in Altrincham and surrounding areas to share their experience of running a business, talk about their views, and ultimately support new or small businesses, as well as one-another. The first event will be a free social media workshop on the 10th June, run by none other than our very own member Alex McCann of Altrincham HQ. David encouraged members to spread the word of the upcoming free events, with another to follow Alex’s on the 8th July – a free opportunity to network and learn is not one to be passed up by many! Zainul Sashack from Altrincham French Festival then took the floor to reassure that he wasn’t there to tell the audience which way to vote in the EU Referendum but in fact to get support for sponsorship and attendance at the upcoming Altrincham French Festival. This year's festival is being held over three days from Friday 8th to Sunday 10th July and includes a classical music concert, a carnival parade through

the town centre and a ‘Bastille Evening’ with French food, live entertainment and a spectacular firework display. Quite obviously a fabulously French family day out for everyone in and around Altrincham so do make sure to spread the word whether it be to attend or sponsor. Paul Mirage then asked Neil to pick a winner from the business card draw, with the lucky recipient of dinner for two at Cresta Court’s Dettori’s Restaurant being Alan Hyams of MRW Corporate Solutions. To round up the morning, the newest members, James Hayes of City Today Couriers, John Yendle of Altrincham IT Services Ltd, John McCall of Nettl of Altrincham and Michelle Wright of Colour Wheel Creative, were welcomed to the Chamber and presented with their certificates. Speaking of the ever-growing Chamber, Paul Mirage mentioned that with 195 members already, we are looking to increase that number at two events; the Trafford Expo on 7th June and Meet the Chamber at Waterside Arts Centre on 21st June, where Paul urged members to bring along people that could join. So here’s to letting our dreams be big!

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The ULTIMATE Human Race - It Will Humble You Managing Partner of MBL Business & Tax Advisers, and longstanding Chairman of the Chamber, Tony Collier has recently achieved a major accomplishment running the Comrades - the world's largest and oldest ultramarathon race, and here he tells us in his own words about the humbling experience… It began on a walk with a 71-year-old lady in the Italian Dolomites 10 years ago. Turned out we both had a passion for running and I asked what her favourite race was. She answered “Comrades” explaining that it’s one of the most iconic road races in the world, it was then that I added it to the bucket list. Comrades ranks as the toughest road ultra-marathon in the world. It runs 56 miles from Durban to Pietermaritzburg (up year), then in the reverse direction the next year (down year). But don't be deceived by "down year" it involves about 30 miles of climbing almost 4000 feet before you really start going down. 2015 was going to be the year I did my bucket list run. I took the plunge and entered having never run further than marathon distance before. I picked up a major injury whilst training that meant I couldn't train for the last 6 weeks up to race day. I was also using Comrades 2015 as a major fund raiser for The Children's Adventure Farm Trust. Thanks to the generosity of my many clients, friends and family, I had raised over £7000 so I knew no matter what, I had to at least start the race. I knew it was going to be an unsuccessful attempt and it was, as I had to withdraw due to the injury after 17 miles. This meant so much to me personally, I had built up to my ultimate life goal, so I made a mental pledge to myself that I would be back to conquer this run and fulfil the promise that I had made to my sponsors. The minute entries opened I was in! My new mantra was "less is more" to avoid injury. From the 1st of January through to race day I ran about 1100km including the Manchester marathon as training.

Starting in the third seeding pen meant it took 2 minutes to cross the line. You then arrive at the first of the named big 5 climbs, Polly Shorts. The other named climbs are Inchanga, then in the second half, Bothas, Fields and Cowies. Watching the dawn rise over the valley of 1000 hills was pretty amazing, but the rising sun and heat was the next major challenge to face. I eventually reached marathon distance in 4 hours 20 mins but this was only half way, as I reached Drummond. The other big thing in the first half was passing the Ethembeni School for disabled children and giving high 5's to the kids. The race raises lots of money to keep the school going and runners bring gifts from all over the world. Shortly after Pinetown you reach the M13 motorway and run on this pretty much all the way down to Durban. It wasn't pretty and the pain had set in, but my determination levels were high and I was going to finish the race, even if it meant crawling! Stepping back, this race is truly iconic, it is watched from start to finish on South African TV, the whole course is lined with supporters. All through the towns the run passes through there were bands, African choirs and school kids singing Shosholoza - it really raised the emotions to new heights. Onto the final chapter, the gruelling motorway and the worst, most challenging climb of the down run, 45th Cutting. This was tough. 7k to go, I knew I could walk it under the 10-hour time… 2k to go and by now it was much more walking than running… 1k to go, must put some effort in, come on Collier pretend you are a runner. Crossing the line with hands held high was one of the greatest moments of my life. The whole run was a roller coaster both in terms of hills and emotions but now it was time for the tears to flow, pick up the medal and celebrate. I met Mrs C in the International tent, where beer and food is provided for runners, and it was fantastic to hear her say how proud she was.

We then set off for South Africa on Wednesday 25th May and arrived 24 hours later - the anticipation was overwhelming. THE ALTRINCHAM & SALE CHAMBER OF COMMERCE MAGAZINE



Some interesting facts: • Approximately 25% of entrants don't make the start line. • 25% of starters don't finish. • The average runner loses 4.5 litres of fluid. I burned over 6000 calories. • The medal is the smallest you'll ever get for running.


Was it worth it? You bet it was. One of my proudest achievements. If you can beat this race you can take on anything in life and succeed! It certainly humbled me and thousands of others! Incidentally, adding this as an afterthought, I finished in 9.46. Not bad for an old fella!


Employment Law expert, Tracey Guest, gives her advice on paternity leave Tracey Guest is Partner and Head of Employment at one of the largest law firms in Greater Manchester, Slater Heelis LLP. With offices in Manchester, Timperley and two offices in Sale.

partner, as it is a lot more flexible and you are entitled to more time off.

Tracey has specialised in Employment Law for almost twenty years and focuses on providing clear, practical advice on all aspects of Employment Law.

With Shared Paternity Leave you are allowed to share fifty of the fifty-two weeks of leave with your partner. So for example, if your partner takes forty weeks of Shared Parental Leave, you are entitled to up to twelve weeks time off.

Q. My partner is expecting a child; what parental leave am I allowed as the father? A. As a new father you are allowed to take either one whole week or two consecutive weeks' Paternity Leave within 56 days of the child's birth. To be eligible for this you must have been continuously employed by your employer for a period of no less than 26 weeks ending with the week immediately prior to the 14th week before the expected week of childbirth. During your Paternity Leave you are entitled to £139.58 per week Statutory Paternity Pay, or 90% of your weekly earnings – whichever is lower. You may get more pay if your employer has a company paternity pay scheme, yet they cannot offer you less than the statutory minimum. However, before taking Paternity Leave you may instead consider taking Shared Parental Leave with your expecting

You can also decide to take Shared Parental Leave at the same time as your partner, or you can both alternate the time off. As with Paternity Leave, to be eligible for Shared Parental Leave you must have been employed by your employer for a period of no less than 26 weeks ending with the week immediately prior to the 14th week before the expected week of childbirth. Shared Parental Pay is the same pay as Statutory Maternity/Paternity Pay and you can receive Shared Parental Pay for up to 39 weeks, minus the number of weeks your partner receives Statutory Maternity Pay.



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Altrincham & Sale Chamber of Commerce has signed a partnership to support new business start-ups Altrincham & Sale Chamber of Commerce have announced a partnership with Start-Up Business Services (SUBS) who help to provide support, advice and services to small businesses in the local area. Altrincham & Sale Chamber of Commerce is now officially the preferred partner for Business Support and Networking for SUBS Altrincham, providing necessary support for new businesses along with a myriad of networking opportunities that are so vital to growing companies.

Paul Daine Premium Collections

Apart from coffee, what’s your biggest motivator to get up and go to work in the morning? No two days are ever the same for me so I am up at 5.45am every day and into the office to see what challenges lie ahead for the day. How many cups of coffee do you think we drink in the UK collectively per day? If my consumption is anything to go by I would estimate about 200 Million cups per day. Who makes the best coffee in your office? Me of course! Like cake makes the perfect extra to coffee, what extras does your business offer that sets you apart from your competitors? We don’t have a script or procedures manual that is “set in stone”. We are flexible with clients and give them what they want even if it isn’t what we would normally offer. If your business was a coffee, what type of coffee would it be and why? A double espresso as it is strong and gives you a boost.

You can get your coffee at The Cresta Court Hotel, Church St, Altrincham WA14 4DP. Tel: 0844 387 6063

SUBS offer free workshops, seminars and social mixers throughout the year to small businesses; covering a range of subjects from the art of selling and social media success, to business strategy and communication techniques. These seminars will be promoted through the Chamber of Commerce and accessible to members and non-members alike. David Bellin, Founder of Start-Up Business Services explains: “We believe if more support is given to local start-ups and small businesses to help them thrive, we’ll in turn have a more healthy and buoyant local business community. This is beneficial to any business that works with or has clients that are small or start-up businesses themselves. So I guess it’s a win, win for everyone.” Sue Aldridge, Chief Executive of the Chamber of Commerce commented on the new partnership, saying: “As part of the BID and Chief Executive of the Chamber I want to support start ups in the area and encourage them to relocate to Altrincham. It is important we have the infrastructure in place and are able to offer a new business added value. I believe SUBS together with the chamber can do this and add an extra dimension in attracting new business to the Altrincham area.” For more information on SUBS, please see their website or contact David on

WOMEN IN BUSINESS Janet set up Cracking Wine in 2015 to provide fun and informal wine tasting events and de-bunk a few myths along the way. Becoming qualified to an advanced level with the WSET (Wines and Spirits Education Trust) was the catalyst she needed to turn a hobby into a business, and is also currently studying for the WSET Diploma (a two-year stretch and the reason she says she looks so tired!). She chose Altrincham as the place to stage the UK’s first Fizz Festival which sold out last year with 400 people attending. It will be running again on 12th & 13th November 2016 and has inspired a regular Fizz Club which is hosted at Hale Wine Bar every two months. Whilst it is open to men and women, it tends to be predominantly females who love their fizz and want to know more. Like most new start-ups, Janet pretty much handles everything business-wise, other than having a good accountant and enthusiastic ‘tech guy’. There are certain skills she admits to not having, but has recognised those and has ‘bought in’ the expertise – leaving her with time to focus on the things she is good at (and loves doing the most). For the first Fizz Festival, she relied on the help of friends and family but in the short term thinks that is a great way of testing concepts and not stretching too far too soon. Janet feels that female business owners are particularly good at ‘making do’ with the resources they have. Janet tells us “the wine trade is still male dominated, but things are changing. There are some great female wine writers who are focussing a lot more on affordable wines.” One of her favourite writers is Helen McGinn of ‘Knackered Mothers Wine Club’ fame, a knowledgeable wine expert with a laid back and humorous approach to wine education. According to Janet, ‘wine snobbery’ is finally on the decline these days. Supermarket wine tastings tend to be the most popular events of all those offered by Cracking Wine (including corporate and personal wine events). Janet thinks that whether you know a lot about wine or not, these are the places most people buy their wine from. She advocates that people ‘drink better’ when they know a bit more about what is in their glass, meaning drinking less but better quality, which is how she feels it should be.

Janet Harrison - Cracking Wine

She is involved in various fund-raising events for companies who want to offer something different as part of a charity evening and doesn’t mind giving her time for free – as most people are keen to know more about and taste wine! She also runs a regular wine club called Women Who Drink Wine. It currently takes place monthly in the city centre and involves a tasting of 3 different wines and a ladies networking session. People get to know a bit more about wine and each other at the same time, an event which she is hoping to bring to Altrincham soon. Janet comments, “I don’t feel, as a woman in business, that I’ve encountered barriers, however, I’ve got a positive attitude and never envisaged I would. Whilst I hadn’t intended to have a female focus to my business, it seems that is the way it is turning out – I think the fizz element helps and also having an honest and down to earth attitude. Wine is a joyful thing and learning about it should be fun as well as informative.” Cheers to that!


Looking back:

A History of Slater Heelis LLP

One of the leading law firms in the area, Slater Heelis LLP, takes a look back at its history with the origins of the firm dating back to 1773. Originally the firm was known as William Fox. It was some years later when William Slater became a partner (1823) and then Stephen Heelis (in 1833) that both ‘Slater’ and ‘Heelis’ appeared in the firm’s name – Cririe, Slater & Heelis. William Slater and Stephen Heelis ran the firm for much of the Victorian era. Both men had excellent reputations within the Manchester business community. Stephen Heelis was so admired in local society that in 1853 he was unanimously elected as Alderman for the Borough of Salford, despite not having sat for the council. Astonishingly, just two years later Heelis was again unanimously elected as Mayor of Salford by the Council. Heelis was even offered (though he declined) a knighthood. One of the founders of the Manchester Law Society, he was twice named President, in 1843 and 1867. William Slater was equally revered in Manchester’s society and like Heelis, supported many enterprises and societies. In 1815 he was a member of the Manchester Law Students Society despite not fully qualifying for another five years. Interestingly, Slater was also a passionate Churchman and as a result was involved in the building of two Anglican churches and the schools attached to them. The separate firm of Slater Heelis Colley Sandbach & Anderson opened in Sale in the early 1900s. George Harris who had been a partner in the Manchester firm also became a partner at the Sale Office and built a flourishing practice. After the longer name was dropped Sale office became Slater Heelis Harris & Co and this title remained until some years after Harris’ death in 1950 when it became Slater Heelis & Co. Following a demerger in 1998 Slater Heelis Sale was formed which subsequently became Slater Heelis LLP in 2012. On 1 December 2014 the firm merged with Cottrills Solicitors, another well-respected, long established Manchester Law Firm. This again gave the solicitors a presence in Manchester City Centre and added to the two offices in Sale and one in Timperley. Slater Heelis LLP today offers dedicated legal advice and guidance to private clients and to commercial and non-profit organisations with specialists across all areas of law. Slater Heelis LLP is a member of the Altrincham & Sale Chamber of Commerce, with its senior partner Mike Fox sitting on the board. Last year the firm was named as the Chamber’s ‘Business of the Year’. In addition to this, Slater Heelis LLP is proud to support many local businesses and charities including Altrincham FC, Sale RUFC, Wilmslow RUFC, Sale Festival, Lymm Festival, Timperley FC Juniors, Friends of Rosie, Henshaws and St Ann’s Hospice.




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How many cups of coffee get you through the day? I try to limit myself to one a day, although we have a well-known Coffee chain next to our office so it's very tempting to nip for one. If your business was a coffee, what type of coffee would it be and why? It would be a Caramel Macchiato - everything you need in a coffee to get the job done but with a little extra sweetness along the way.

Captain Jack – Remembering the life and sacrifice of solicitor turned serviceman This month marks the 100th anniversary of the death of Captain John Leonard (Jack) Cunliffe. Captain Jack died in action during World War I at the Battle of the Somme on 4th September 1916. A graduate of Oxford University, he was only recently articled at Slater Heelis when he was called to duty for the war. Unfortunately, he left behind his widowed wife Dorothy Cunliffe and his young son John M. Cunliffe.

What would you say your biggest achievement is in business? I feel my biggest achievement is getting to where I am today without any financial assistance. I don't owe anyone any money and everything I own; I've worked hard to supply by myself. I'm very proud of what I have achieved. What advice would you offer anyone who has recently started up their own business? I would advise to get your procedures into place from the start - especially, invoicing and banking. It's very hard to do it after the fact, as I found trying to introduce invoicing software in year two. If I had done it from the start, although it would have been an outlay of funds, it would have saved time and money in the long-run. Apart from coffee, what’s your biggest motivator to get up and go to work in the morning? I love my work and I love sharing my office with Collette from Taylord Marketing. Being a sole-trader can be lonely at times so we've teamed up to share our workspace, and of course share the cost. Not only does it give us a bit of company but we can motivate, and learn from, each other.

You can get your coffee at The Cresta Court Hotel, Church St, Altrincham WA14 4DP. Tel: 0844 387 6063




Fantastic Member Benefits As members of Altrincham & Sale Chamber of Commerce, there are lots of special benefits for you to take advantage of... To take advantage of these many savings, please state that you are a member of Altrincham & Sale Chamber of Commerce when you contact the supplier. All Loyalty Card offers can be viewed online at Please note: Offers are made by the individual organisations and the Chamber cannot be held responsible for any changes/amendments or withdrawal of these offers. BRUNTWOOD LTD 25% off your first meeting room booking. 10% thereafter. Two month’s rent free when taking a 12 month term on a virtual office. One month free when taking a minimum twelve month term on a serviced office. Video conferencing from £99 per hour up to six attendees. Meeting room prices range from £20 per hour for up to 4 people to £150 per hour for 120 people. Cost savings on virtual office space will be either £100 for mail only or £200 for full virtual by signing for 12 months with the rent free. Prices exclude VAT. CHESHIRE LIFE Members can subscribe to Cheshire Life & get 6 issues for just £6! Visit for further information. CHURCHWARD LOGISTICS 10% discount on the first same day UK courier service booking. 10% discount on the first ten UK consignments send on either our Next day Delivery Service or our Next day AM delivery service. 5% discount on the first five consignments sent on our International Delivery Service. Contact George or Clive on T: 0845 130 4322 E: COMPUTER SUPPORT SERVICES offers first consultation free of charge. Software and hardware purchases - Hardware purchase and installation - Cloud computing - Backup services - Database development -Contact Maria Theodosiou - T: 0161 850 5080 CRESTA COURT HOTEL 15% discount off any accommodation booked direct. Free accommodation for the event organiser of any event booked. T: 0161 972 7272 (Menu prices from £25 and accommodation from £65 per night) EWEMOVE ALTRINCHAM LTD 20% Off fees for selling = 0.8%. 8% Management fees on lettings and FREE tenant finder. Saving from £1,000. Contact Adrian Garbett T: 07800 513355 or E: FADDIES DRY CLEANING 10% Discount off dry cleaning, laundry, shirt valet; leathers & THE ALTRINCHAM & SALE CHAMBER OF COMMERCE MAGAZINE

soft furnishings. On your first visit have a suit dry cleaned for free T: 0161 928 7660 GM BUSINESS CONNECT MAGAZINE 20% Discount to ALL members. Greater Manchester Business Connect Magazine is the fastest growing Business publication, available as a hard copy and online. We currently go out to 17,000 subscribers. Packed with business stories, educational articles, and interviews this informative guide also carries networking & Business Events in our Diary Dates. Example Normal ¼ page £270 with 20% discount £216 plus vat. Offer based on first booking of one or more advertisement or Business Focus. For more information contact: Paul on 0161 969 8632 Or email: GRESHAM WEALTH MANGEMENT LLP Free initial consultation from a Chartered Financial Planner to all members T: 0161 973 9150 (Saving of £500) HOMES4U 50% Discount on initial letting fee for any new properties instructed on our Gold + full property management service. T: 0161 941 2323 INSURE RISK – Your local Commercial Insurance Broker Free review of any commercial or personal household insurance arrangements • We will review existing cover and carry out a Gap analysis. • Report any shortfalls or cost savings. 5% Discount off commercial insurance new policy premiums. Offer available to new clients to Insure Risk Ltd only Contact Ged Murray and the team on 0161 926 3634 E: THE LIFECENTRE 20% off all room hire – meeting rooms for 4 to 400 people. Contact Andy Chard, LifeCentre Manager T: 0161 850 0770 E: MERE COURT HOTEL • 10% off our best available accommodation rate – for all future bookings in 2016* • 20% off meeting room hire /10% off day delegate packages – all conference bookings 2016 • Complimentary Afternoon Tea voucher for 2 – one voucher for 2016** *Accommodation offer is subject to availability and to be booked online via quoting discount code COMMERCE1 **Afternoon Tea reservation is to be booked in advance via reception Tel: 01565 831000 ISSUE 2

MBL (TAX & BUSINESS ADVISERS) LTD 15% Discount of the first year’s fees for a new client T: 0161 927 2727 Fees £2,000 to £2,500 so saving £300 to £375 MERCURE BOWDON HOTEL Normal charges are joining fee of £50 and an annual fee of £380 or a monthly fee of £38 for a no restricted membership. Loyalty card offer membership package offer at a reduced rate for Members of Sale & Altrincham Chamber: No joining fee and an annual fee of £295 or a monthly fee of £30. Chamber members wanting to take advantage of this rate would have to produce their Chamber Loyalty Card at the time of joining. As a further enhancement we will sign up each new member to the Accor, Le Club, benefits scheme and add 300 bonus points to each membership. Points can be collected at any Accor hotel and cashed in for free hotel stays or air miles and members are first to get a whole host of special offers throughout the hotel network both in the UK and abroad. Contact Paul Rodgers 0161 928 7121 or email MINIME MARKETING & PR CONSULTANCY All initial 1 hour consultation meetings are free, take place at a time and place convenient to you, and provide the opportunity to discuss ideas that you are free to implement yourself. However, if you wish to appoint the team at MiniMe Marketing as your outsourced marketing & PR department following approval of your bespoke marketing proposal, we offer all Chamber members 10% off our costs. This means you get our hourly rate at just £38, or just £318 for a day rate! Call Rina or Olivia on 01925 963 651. Tweet us @MiniMeMarketing or visit MINUTEMAN PRESS Digitally produced matt laminate double sided business cards on 350g silk 500 £49 + vat saving £16; 1000 £69 + vat saving £28 Litho produced matt laminate double sided business cards on 400g silk 500 £59 + vat saving £20; 1000 £79 + vat saving £26. Contact Ed or Alison on 0161 928 8826 NETTL OF ALTRINCHAM 400 gsm Matt laminated business cards (double sided) 500 £31 plus vat 1000 £43 plus vat (saving of 10%) Contact: John McCall T: 0161 928 9948 E: PREMIUM COLLECTIONS One free credit report on a UK limited company of your choice; your own company; an existing client or a prospective client. Simply tell us the name of the company for the report and provide your full contact details for our reply. If you are interested in the difference Premium Collections Limited can make to your cash flow please contact Graham Groves Tel: 0161 929 3955 e: SAFETYNET IT Free IT system health check saving of £66 + VAT Tel: 0845 869 8451

SALE & ALTRINCHAM MESSENGER ‘Market Your Business’ - Up to a 40% discount on your first advertisement in the Sale and Altrincham Messenger including the Business Page. For this offer and more long term campaigns contact Tel 0161 848 5232. THE WINDOW COMPANY 20% off our full range of products, windows, doors and conservatories saving between £100 and £3000. Contact Wayne Shaw Tel: 0161 962 8570 Email: THE ZIPYARD 15% off all alterations and repairs at The Zipyard, 14 Lloyd Street, Altrincham WA14 2DE T: 0161 929 4848 Alterations and repairs start from £10 up £100+ ADDITIONAL OFFERS AA AFFINITY SCHEME Save as much as 34% off online prices1 Reasons the join the AA affinity scheme: - A continued 20% off at renewal2 - More dedicated patrols than all other UK breakdown services combined3 - Members are rewarded with enhanced breakdown benefits at renewal - They repair 7.5 out of 10 vehicles at the roadside Get your discount now To join, call 0800 048 0075 and quote reference F0706. Or visit the Chamber website at to link through to the full information. To get a quote and join, please call 0800 048 0075 and quote reference ‘F0706’. ENTERPRISE RENT-A-CAR Any member / employee / family members can use the link for a further 5% discount of our cheapest rentals. For further details visit for the link to Enterprise Rent-A-Car offer or contact Kerri-Anne Devlin, Business Rental Sales Executive Tel : 07483 006700 THE FUELCARD PEOPLE Members will receive: - Typical savings of up to 5p per litre on national average pump prices, with fixed weekly pricing - Savings of up to 10p per litre on motorway refuelling - Free credit for up to two weeks – and the same price, wherever you refuel - Just one weekly invoice, paid by direct debit, to cover all transactions for all your vehicles - Easy reclaiming of VAT - Own named, dedicated account manager to answer any queries - Easy access, 24/7/365, to your account information including transactions not yet invoiced - Access to major brand diesel or petrol from over 7000 sites nationwide - Leading-edge security features - Each fuel card, linked to a vehicle or driver, is useless to anyone else if lost or stolen Tel: 0844 870 6938 E: Website:




Our Members Directory Looking for a service? Why not consider a fellow Chamber Member? Here is a comprehensive list of all our members in service order - we hope you find what you are looking for! Accountancy Services Jordan Pickup

Accountants & Business Advisers Brackman Wolfe & Co Ltd Hichards Longmires Business Accountants Ltd MBL (Business & Tax Advisers) Ltd Royce Cohen RSM UK Tax & Accounting Ltd Shackleton Stott Ltd

Churchward Logistics Ltd COS Bookkeeping Ltd HR Dept IDE (NW) Ltd JDS Fuel K&R Badges Ltd Mike Alleyne MRW Corporate Solutions PayStream Accounting Services Ltd Premium Collections Ltd

Sheppards Chartered Accountants Stephen Hobson Chartered Accountant

Chartered Surveyors Berrys John Gibbs Partnership Ltd Thornton Naylor

Clothing Alternation/Repair The Zipyard

Car Dealership Architects Atkins Building Solutions Ltd Kitson Architecture Ltd

Robins & Day Sale RRG Toyota

Charity Arts Clark Art Ltd Leonova Arts Concepts

Banking Barclays Business South Manchester Handelsbanken RBS Yorkshire Private & Business Banking

Business Services Aims Management

Alex Hulme Foundation Children’s Adventure Farm Trust Forever Manchester LCCC Foundation Life Centre Events Speed of Sight Trafford Mencap

Community Altrincham French Festival Hale & Bowdon Civic Society Tourist Information Centre Trafford Housing Trust

Couriers City Today Couriers Ltd

Domiciliary Care Bluebird Care (Trafford) Home Instead Senior Care

Chartered Accountants DHF Accounting Harold Sharp HW Chartered Accountants


Dry Cleaners Faddies Dry Cleaning




Loreto Grammar School Trafford College Tutor Doctor

Dr Sarah Norman & Co Lifestyle Therapy Spire Manchester Clinic Hale

Electrical COD (Electrical) Hale Instruments Limited Manchester Electrical Contractors Ltd

Home/Commercial Improvement

The Agency Creative Ltd Tree Communications Ltd

Offices/Meeting Rooms Bizspace Co Ltd Bruntwood Ltd Carrington Business Park Regus Express

Altrincham Garrick Playhouse Ltd

Colourfence South Manchester Keller Kitchen Centre LSM Flooring The Kitchen Gallery The Window Company Wells & Hewitt Ltd

Estate Agents


Ewemove Altrincham Ltd Homes4U Ian Macklin & Co Jameson & Partners Ltd Looking For Ren TEM Property Thornton Naylor

Cresta Court Hotel Mere Court & Conference Centre Radisson Blu Manchester Airport The Mercure Bowdon Hotel

Altrincham Parish Church, St Georges St Mary's Church


Planning Consultant

Chase Templeton Insure Risk Ltd

Planitwright Planning Consultancy


Events Cracking Wine Ltd First & Last Events Ltd Innov8 Conference Services Keyteq Presentation Services Ltd Events in the City

Financial Services Acumen Loans Cottons Financial Planning Gresham Wealth Management Hart Project Solutions Ltd iGo Business Matravers Parsonage Financial Planning Robinson Associates Together

Graphic Design Colourwheel Creative

James Helgason Ltd

Photography / Film Martin Hambleton Photography Munsamy Photographic

Place of Worship

Printers IT Advant Consultancy Ltd Altrincham IT Services Ltd Computer Support Services Informed Solutions Kauri Strategies Ltd Mel's Computer Care Ltd Safetynet IT Ltd

Minuteman Press Nettl of Altrincham

Promotional Products Recognition Express

Property Investment / Management


Citybranch Ltd Petros Development Company Ltd Pioneer Property Selbourne Group Ltd Stamford Quarter Trinity Offices V Property Management

Bluebell Fitted Furniture Float Glass Industries Ltd


Management Consultancy Matchbox Associates Ltd Professional Procurement Project Management Ltd

Florists Barkers The Florist


Marketing / PR Frank Virtual Ltd JWC PR Lexington Communications MiniMe Marketing & PR Consultancy

Cheshire Life Magazine GM Business Connect Magazine Hale & Bowdon Magazine Sale & Altrincham Messenger



THE DIRECTORY Restaurant Hale Grill Raoshi Lebanese Restaurant & Banqueting Suite

Retail Costco

Retired Members Cllr Dylan Butt Christine Stout

Security John Holden Security Systems Ltd. Keyways Security Systems Ltd West Valley Mobile Security Ltd


Castle Keep Law Chafes Solicitors LLP Charmax LLP Hague Lambert Solicitors Jackson Canter Jefferies Solicitors Ltd Keoghs, Nicholls, Lindsell & Harris Knights Professional Services McHale & Company Solicitors MLP Law Myerson Solicitors Ralli Ltd Simpson Millar LLP Slater & Gordon (UK) LLP Slater Heelis Stephensons Solicitors LLP Stowe Family Law LLP William H Lill & Company

RW Signs

Sports Social Media Altrincham HQ Boomerang Integration Consultants Ltd Find and be Found

Altrincham Football Club Manchester Phoenix Sale FC Rugby Club Timperley Sports Club Trafford Leisure

Solicitors / Legal Berg Blackstone Solicitors Ltd

Structural Engineers Lawrence Gottlieb & Assoc

Telecoms Hale Communications (Europe) Ltd Talk UK Telecom

Travel Cresta World Travel Travel Master (Mcr) Ltd Turkish Airlines Inc

Tree Specialists Frankland Tree Services Ltd

Venue / Events Altrincham Conservative Club Bean & Brush Family Art Café Embrace Inc Redhouse Farm Shop & Tea Rooms Runway Visitor Park - Concorde Conferences The Bowdon Rooms

Web Knutsford Software Ltd The Smart Bear Websites The Web Studio

Writer KWB Content

A big Welcome to our New Members Please take the time to have a look at our new members and their services... if you know any business that might be interested in joining our Chamber, please do pass on Paul Mirage’s details (found on page 13). Altrincham IT Services Ltd IT

Thornton Naylor Chartered Surveyors

TEM Property Property

City Today Couriers Ltd Couriers

Looking For Rent Estate Agents

The SmartBear Websites Web

Find and be Found Social Media

Mike Alleyne Business Results Coach Web

The Kitchen Gallery Home/commercial improvement

Nettl of Altrincham Printers

Travel Master (Mcr) Ltd Travel

Leonova Arts Concepts Arts

Shackleton Stott Ltd Accounts & business advisors



Drop in your business card - Chamber Matters networking...

Chamber TV The Chamber is working with Skylab (Manchester) who have developed a proprietary B2B / B2C video content platform called Chamber TV using their own MediaTank technology.

MediaTank is already being used by a number of trade organisations including the UKTI, The ASA, British Mountaineering, Trafford Council and Trafford Park. The concept is to give all Chamber members, businesses and commercial partners the opportunity to put all of their marketing films, brand films and product demos in one place and then use the combined resource of the Chamber to boost commercial revenues locally, regionally, nationally and internationally. Video is the most powerful online asset type and consumers buy more from online sites with video than those without. Chamber TV will give all Altrincham & Sale Chamber members an equal opportunity to grow their own business by showcasing their products and services via video. The internet is on 24/7 and the Chamber will market and promote the whole platform through a number of media channels and outlets.

If you need assistance with your video clips, we can put you in touch with Martin Hambleton who can provide a 60-90 second 'talking head' video - essentially, a video elevator pitch. He can also provide prompts and advice in advance to help you prepare the script, provide up to two hours' filming at your office and produce a final edit that includes opening and closing credits and the footage of you talking on camera. You'll be provided with a copy of the edited video on DVD for you to upload to your website and Chamber TV. The full price for this service is £500, but Martin is offering a 50% discount to Chamber members, reducing it to £250. In addition to all members having the opportunity to be on the platform there will be a limited number of promotional opportunities on the Chamber TV platform. This could include banners, featured videos and pre-roll adverts. Contact the Chamber for more information.

The Chamber is offering the first 25 members who register the introductory price of £10 per member per month with a minimum agreement of 12 months!

Get involved with Chamber TV... Simply call Anne Jardine on 0161 941 3250

Profile for Colourwheel

Chamber Matters Summer 2016  

The Sale & Altrincham Chamber of Commerce Magazine, Chamber Matters.

Chamber Matters Summer 2016  

The Sale & Altrincham Chamber of Commerce Magazine, Chamber Matters.