COOKING UP CHANGE Professional chefs weigh in also TRADES IN FILM
Finding success behind the screen
Darlington refurbishment project
Q & A with Jill of all trades Brandi Ferenc
M in M A 2017 on, ON Lond
The College will honour individuals or organizations that have made an outstanding contribution to skilled trades and apprenticeship training in Ontario that: • Demonstrate outstanding support for apprenticeship in Ontario, including promotion, diversity, consistent training, and completion (employers & sponsors); • Deliver innovative training and support for apprentices or demonstrate longstanding success in completion rates and outcomes (individuals, groups, association); • Demonstrate outstanding leadership as ambassadors to increase the sustainability and promotion of Ontario’s skilled trades (trades professionals, employers, others). Nominations will open Feb. 27 to Mar. 31, 2017. Visit the College’s website collegeoftrades.ca, for more information on submissions and to download an application form.
TRADESTODAY VOLUME 3 EDITION 4
FEATURES WINTER 2016 6 YOUR TICKET TO STARDOM
Skilled trades careers in film & television industry
8 TALKING TRADES WITH BRANDI FERENC The Jill of all trades in a world of Jacks
10 REFURBISHMENT PROJECT HAILED A JOBS CREATOR Behind the scenes at OPG’s Darlington Nuclear Station
12 ONTARIO COOKS & CHEFS FEELING THE HEAT
Industry responds to low apprenticeship numbers 2 MESSAGE FROM THE REGISTRAR & CEO
Reflecting back, looking forward: a year in review
4 REPAIRING VINTAGE CARS FOR CHARITY GTA foundation connects three Ontario high schools
14 STUDY TIPS, ADVICE & RESOURCES What you need to ace your exam ON THE COVER Chef and professor, Ryan Whibbs, with his students at George Brown College’s Chef School.
COVER PHOTO BY KRIS CAETANO Trades Today is published quarterly by the Ontario College of Trades, delivering information to its members about College activities and news related to Ontario’s skilled trades community. Printed by Perkins Service Inc.
Ontario College of Trades 655 Bay St., Suite 600 Toronto, ON M5G 2K4
3 Q&A WITH DEPUTY REGISTRAR Welcoming Bruce Matthews to the College
5 CHANGES COMING FOR TRACTOR-TRAILER COMMERCIAL DRIVERS
MTO announcement ensures public safety
5 ASK A CLIENT 1 SERVICES CONSULTANT Your top three questions answered
Telephone: (647) 847-3000 Toll free: (855) 299-0028 Fax: (647) 340-4332 firstname.lastname@example.org
Please credit the Ontario College of Trades for reproducing, in whole or in part, articles from this and/or past issues of this magazine’s contents.
REFLECTING BACK LOOKING FORWARD t has been another exciting year for the Ontario College of Trades. Through various marketing campaigns, curriculum updates, partnerships and our award-winning Trades Today magazine, we have been able to reach an even larger audience and strengthen the skilled trades in Ontario.
Last year, we went behind the scenes of the music industry to show the sheer volume of tradespeople involved in the production of live music festivals through our Tune In, Trade Up campaign. The response we received from viewers and readers was tremendous. This year, we’re partnering with Stanley Black & Decker DEWALT to showcase tradespeople who help make Canadian films and television shows come to life, inspiring young people to look to the skilled trades as exciting and lucrative careers. Our new job board, hirewithconfidence.ca, is dedicated solely to connecting skilled trades-based apprentices, employers/sponsors and certified journeypersons across Ontario. We’ve heard that one of the greatest barriers to apprenticeship is finding people to hire and vice versa. Hirewithconfidence.ca allows prospective and current trades professionals to connect with employers across the province. The College continues to demonstrate leadership in the Interprovincial Red Seal Standards Program, particularly in its role as the ‘host province’ for 12 trades and as the lead for recent program development workshops for the newly revised Red Seal development process.
Registrar and CEO, David Tsubouchi, with Deputy Registrar, Bruce Matthews at the Darlington Nuclear Generation Station.
Since the College began administering Trade Equivalency Assessments (TEA) two years ago, more than 8,500 applications were processed. In fact, our newly-designed TEA Guide was recognized by the Office of the Fairness Com-
missioner as an exemplary licensing practice related to its effectiveness in communicating alternative documentation requirements for refugees. The guide contributed to the development of bylaw amendments to waive application fees for TEA as well as membership fees in the Apprentices Class to support the transition of Canadian Armed Forces veterans and reservists into the civilian trades workforce. The College’s enforcement team continues to bring uncertified workers into compliance throughout the province, resulting in positive feedback from stakeholders, consumers and members. I would like to acknowledge and thank our members for their feedback and engagement on issues that matter to their sector and trade. Finally, I would like to extend a warm welcome to Bruce Matthews, the College’s new deputy registrar. Mr. Matthews has over 15 years of regulatory management, engineering and business experience and it is my pleasure to work alongside him to best serve Ontario’s trades professionals
David Tsubouchi Registrar & CEO
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wi t h
Bruce Matthews Deputy Registrar
TRADES TODAY: Tell us a bit about your background in the regulatory field. Bruce Matthews: I’ve been working in professional and occupational regulation for the past 17 years. I spent over a decade with Professional Engineers Ontario, starting as an investigator and then working my way up to senior management. My primary areas of focus were complaints, discipline, enforcement and compliance. Subsequent to that, I served as Deputy Registrar, Regulatory Compliance at the Real Estate Council of Ontario (RECO), overseeing the processes for inspections, investigations, complaints, discipline and enforcement and working with the Board of Directors to achieve RECO’s strategic objectives. TT: How will you use your business and management expertise to contribute to Ontario’s skilled trades? BM: My mantra is ‘regulatory excellence and ensuring public confidence.’ Excellence requires the consistent application of good regulatory practices in a framework of continuous improvement. Public confidence – both in the College as a regulator and in Ontario’s skilled tradespeople – is absolutely essential for our success. For most of my time at RECO, I was the primary contact for media and I worked diligently to raise the organization’s profile and enhance its image in regards to consumer protection. It’s essential to have a transparent and trustworthy regulator that protects the public. The College is still a relatively new entity for Ontarians and we have to keep spreading our message about the value of skilled trades careers for young people, while setting relevant standards for qualification and ensuring accountability of skilled tradespeople in a manner that serves and protects the public interest.
Bruce Matthews, deputy registrar, on a recent visit to Darlington Nuclear Generation Station.
TT: What is your vision for the future of the College? BM: I want the skilled trades to be both well-regulated and well-regarded. The College is embarking on a period of great opportunity to fulfill our mission and realize our vision. This includes opportunities for those who want to embark on a lucrative, creative and fulfilling career in the skilled trades, and opportunities for the College to demonstrate accountability, transparency, diversity and integrity in all facets of its work.
OYAP STUDENTS LEARN THE ART OF VINTAGE CAR REPAIR Applied learning starts early for three Ontario high schools here’s no better way to get young people interested in the skilled trades than by introducing hands-on programs in their school curriculums. The Ontario Youth and Apprenticeship Program (OYAP) offers co-op education credits for work experience obtained through apprenticeships. This past fall, two of the three Ontario high schools received a donation of classic cars in need of restoration from by the Yves Landry Foundation, a GTA-based charitable organization that helps address the skilled labour shortages in Canada through grants and business investments.
Auto body teacher, Bill Speed (top), and students at Danforth Collegiate and Technical Institute.
All students participating in OYAP must: • Be at least 16 years old • Have completed 16 credits towards their high school diploma prior to starting an OYAP program • Be enrolled as a full time student during the program • Be working towards completing their high school diploma
Karyn Brearley, the Foundation’s executive director says that three cars, a Ford, a GM and a Chrysler were purchased as a teaching and motivational tool to get students excited about the skilled trades. “Many of these young people have never been under the hood of a vintage car,” says Brearley. “For them to be able to say that their apprenticeship programs gave them the opportunity to restore a vintage vehicle for charity – that is a stewardship and a citizenship project that they can put on their resumé while they’re learning and applying those skills.” Last September, Danforth Collegiate and Technical Institute in Toronto received the first of the three cars, a 1978 Trans AM and the high school automotive team is excited about the project.
“The Trans AM is a great car for the students to learn on. Parts are fairly accessible and it’s a fun car to work on,” says Bill Speed, the auto body teacher and project lead. In late October, a 1951 pick-up truck was delivered to Corpus Christi Catholic Secondary School in Burlington. The third vehicle is expected to find a home in the new year. Upon completion of restorations by all three schools, the cars will be auctioned off, and the money used to create a scholarship program. Brearley hopes that exposure and excitement for projects like these will create a positive outlook on skilled trades careers for youth and parents. “Skilled trades need to be promoted as professions, not jobs,” she says. “Ontario’s economy is suffering already. If you have jobs where there are no people and people where there are no jobs, it’s only going to get worse with an aging population and fewer young people going into the trades,” says Brearley. For more information about the Yves Landry Foundation visit yveslandryfoundation.com. FOR MORE INFORMATION and to explore over 150 trades offered to high school students, visit www.oyap.ca
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FOCUS ON SAFETY FOR TRACTOR–TRAILER COMMERCIAL DRIVERS T
here are changes coming to the tractor-trailer commercial driver sector this summer for journeypersons and apprentices. The Ministry of Transportation has announced that all new drivers attempting the Class A road test on or after July 1, 2017 will have to successfully complete the mandatory entry-level training (MELT) course before attempting their Class A Road Test. A Class A licence is needed to drive a commercial truck exceeding 4,600 kilograms. The College’s program coordinators for standards have been working with the tractor-trailer commercial driver trade board and the industry on updating the apprenticeship schedule of training ahead of the July 1, 2017 date. Currently, the tractor-trailer commercial driver trade is classified as a voluntary trade and has about 800 active apprentices and approximately 240 active journeypersons.
According to industry experts, MELT is a result of a lack of training standards provided for new entrants in driving schools. Its aim is to standardize training and improve skills for new drivers, therefore, decreasing the risk to the public. Steve Newton, director of safety for Challenger Motor Freight, says that although there were training standards and programs available for new entrants, many schools offered less expensive programs that provided a quick licence, but little in the ways of valuable skills for those entering the industry. “These unqualified drivers pose a safety risk to the public if put behind the wheel without further training,” he says. Although MELT is a positive start in addressing some of the safety issues in the industry, Newton cautions that many critical skills that are required to become a competent driver can’t be taught within the 100 training schools hours. “Schools, even after MELT comes into place, will only provide the critical foundation to the skills required to operate a commercial motor vehicle safely,” he says. “The remaining skills
will come from a company taking the time to mold the person into a professional and safe driver.” Caroline Blais is a recruiting manager at Kriska Transportation and chairs the tractor-trailer commercial driver trade board at the College. She hopes that MELT and other regulations will help escalate the tractor trailer commercial driver trade beyond a provincial program and propel it to become a Red Seal trade. “The work that is being done in Ontario is being closely watched across Canada,” she says. “The trucking industry is one of the largest employers in Canada and we hope that what is being done in Ontario will serve as a blueprint for other jurisdictions.” MELT will be delivered by private career colleges registered with the Ministry of Advanced Education and Skills Development, Ontario colleges of applied arts and technology, and recognized authorities under the Ministry of Transportation’s Driver Certification Program. Once implemented, MELT may be eligible for the Canada Ontario Job Grant, which affords financial support for employers to support employee training. More information on grants will be made available in the summer. FOR MORE INFORMATION, visit www.collegeoftrades.ca.
fter dabbling in different jobs—and equipped with two university degrees— Josh McKay inevitably found himself back where he began: working as a carpenter. “It was a bit of a roundabout route for me,” says McKay, whose childhood in southern Ontario meant growing up around tools since his father was a cabinet maker in the film industry and his step-father worked as a landscape architect. “I worked with both of them in the summers and learned a lot. I was always drawn to building things,” he says. These days, you can find McKay, a Red Seal carpenter with IATSE 873, working on the sets of popular film and TV series. After working in residential carpentry for many years, McKay is drawn to the unique excitement of the movie and TV business.
“In film, you get to build things that you wouldn’t normally build in someone’s house. For example, on the last show I worked on [Taken, based on the blockbuster Liam Neeson film] we built a bank vault and an old mining tunnel, all in the middle of a studio space.” Depending on how extensive the build is, McKay says there could be more than 100 carpenters working on a set. “I’ve always done carpentry to pay for school or to pay for the next adventure,” says McKay, who holds a biological science degree and a master’s in kinesiology. “After I tried a number of other things, I realized that the work I enjoy the most is building things for people. That realization sent me in the right direction and allowed me to enjoy my work even more.” Similarly, Brian Dwight was looking for ways to make a living by using his arts education and love of machinery.
P H OTO G R A P H Y B Y K R I S C A E TA N O
Tradespeople set the stage for film and TV industry
“You start combining hydraulics and machinery and a high knowledge of art and you’re a shoe-in for the film industry apparently,” says Dwight.
[What] I enjoy the most is building things for people. That realization sent me in the right direction…
His company, Dwight Crane Ltd. & LRX Lighting, has been in business for 40 years and along with working on hundreds of award-winning film productions, the company also employs numerous trades, including mobile crane operators, machinists, painters, aerial lift and other mechanics for construction projects. Industry veteran Karola Dirnberger found that fulfilment early on in her career working as a hairstylist in film and television. She has spent more than three decades styling Hollywood’s biggest stars, including the cast of this year’s Oscar winners for the movie Spotlight, which she considers to be one her crowning achievements. Dirnberger says that she couldn’t imagine doing anything else. “Everything you do is really creative,” she says. “Young people have such an opportunity in this industry.”
We never tire of hearing directors and producers tell us how great Canadian crews are. Our talent and crews are top-notch.
Everything you do is really creative. Young people have such an opportunity in this industry.
The Ontario College of Trades’ new campaign, Make Your Mark, echoes this sentiment. It features a video in which a young girl’s interest evolves into a behind-thescenes skilled trades career in the film and TV industry.
It was created to inspire youth and their parents to consider the many viable career opportunities that exist for young people in one of Ontario’s 156 skilled trades. As for those future behind-the-scenes film and TV stars, McKay says that it’s important to put in your time and learn the essentials. “Show up on time, pay attention, think ahead, and work hard,” he says. “The apprenticeship programs are great and if you spend some time doing real-world construction, you might appreciate the benefits of working in film even more.”
Stanley B lack & D ecker D EWA LT Enter for your chance to win the DEWALT tools as seen in the Make Your Mark commercial!
Visit the earnwhileyoulearn.ca to enter.
President and GM
Stanley Black & Decker Canada GTS Group
Most Canadians are aware that careers in science and technology are important for the country’s sustainable economic growth but they likely do not know that we are also facing a shortage in skilled trades people, particularly in Ontario’s construction industry. Encouraging young people to pursue skilled trades education has been important to Stanley Black & Decker DEWALT for many years. We are very pleased to be working with the Ontario College of Trades to continue these efforts by promoting careers in these high demand occupations.
BR ANDI FERENC
Jill of all trades I
n Ontario, there are 9,637 total registered journeypersons in the refrigeration and air conditioning systems mechanic trade (313A) and of that, only 42 are female. Brandi Ferenc is one of them. Trades Today: Can you tell us a bit about yourself, where youâ€™re from and how you first started working in the trades? BRANDI FERENC: Iâ€™m from Windsor and I started on the tools after a pre-apprentice carpentry program at Conestoga College, which was part of WIST (Women in Skilled Trades) program.
BF: At the age of 30, the skilled trades were a second career for me. I did residential renovations while obtaining a gas fitter 3 licence at night, which lead to a plumbing apprenticeship. After doing well in the gas fitter 2 course, I went on to place third at the Skills Canada competition for gas fitting. This led to an interview at Johnson Controls and I was offered a 313A apprenticeship. After that, I also obtained my gas fitter 1 licence and I went on to complete my apprenticeship. In March of 2013, I wrote and passed my Certificate of Qualification on the first try. Brandi Ferenc on the job for Johnson Controls.
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TT: Did you start your career as a 313A or were you doing something else prior to entering the trades?
TT: What are some of the major barriers for women entering your trade? BF: A major barrier to the 313A is lack of information about the trade itself. In addition, it is difficult to get your foot in the door for an apprenticeship. TT: How can we reduce barriers for women entering the trades? BF: Educating young women in grades 7 and 8 and high school about how diverse and exciting the 313A mechanic industry is, would make a big difference. For the past two years, I have participated in the "Jill of all Trades" event hosted at Conestoga College and this year we saw almost 200 young women attend the event and explore the trades. We answer questions and explain some of the advantages of choosing a skilled trade, such as pay equity, pensions and benefits, which will provide independence and stability. TT: What made you want to work in the refrigeration and air conditioning systems trade? BF: My dad, who is an electrician, suggested it—now I fill the refrigeration and air conditioning systems mechanic slot on the ‘family trades tree.’ TT: How did you end up in the position you are today—at one of the largest global mechanical contracting businesses? BF: I found my job at Johnson Controls through hard work, a little luck and a recommendation from a recruiter. I was a third-year plumbing apprentice at the time and was hesitant to start all over again in a new trade, but my foreman reminded me that a few extra years was a small price to pay to have the career I always wanted.
TT: Besides your father, did you know many people who worked in the trades before you decided that this is the career path for you? BF: Basically everyone I knew for most of my life was in a trade. I grew up in a blue collar family, my grandfather started as a carpenter. TT: What kind of actions or decisions had the biggest impact on your career?
Brandi Ferenc at the UA Local 787 JTAC training facility.
BF: The first game changer was going to night classes to get my gas fitter 3 licence. Ultimately, that was why I was signed up for my first apprenticeship in plumbing. After that I consistently moved forward when opportunities presented themselves. TT: Do you have mentors and personal heroes? BF: I come from a long line of hard working women so my mom and nanny are at the top of my list. In fact, my nanny was one of two women that worked on the production line at Windsor Salt and although it wasn’t considered a trade, it was not a job for a woman at that time. I still have her hard hat. TT: How familiar are you with the Ontario College of Trades (College)? BF: The College is our governing body. They issue Certificates of Qualification and maintain a public register of members. It's important because it keeps the skilled trades skilled—if someone is hiring a skilled tradesperson they can be confident knowing that the individual is qualified. TT: What is your favourite thing about what you do?
Brandi Ferenc with her grandmother's photo and hard hat.
BF: I'm constantly learning and technology is taking the industry to a new level. I love tearing apart a machine that is larger than life and putting it back to together and then having the satisfaction of watching it run. TT: What kind of advice would you give to young people wanting to get into the skilled trades today? BF: I would encourage young people to explore and research all of their options. Ask questions and never be afraid to make mistakes. Life is amazing and hopefully long so it’s important to enjoy your career.
RENE VELLA Electrical apprentice
ver the past 27 years, since it’s been on TV, The Simpsons has not done the nuclear power industry any favours. Its portrayal of the show’s Springfield Nuclear Power Plant as unsafe, environmentally damaging and dangerous to its citizens could not be further from reality for Ontario’s nuclear power stations. Located in Clarington, the Darlington Nuclear Generating Station is a four-unit nuclear power plant owned and operated by the Ontario Power Generation (OPG). The station has become an important part of the province’s energy supply, providing 20 per cent of Ontarians’ power. It also plays an essential role in the Ontario’s infrastructure and employs thousands of skilled tradespeople. “I’ve been at this OPG site for a year and seven months. Of all the jobs I’ve worked, I like it here
the best because the training is like nowhere else; you’re not rushed, it’s safer and everyone is organized,” says fifth-year electrical apprentice Rene Vella. “Each tradesperson’s role is set for the job each day.” The facility and each Candu (Canada deuterium uranium) reactor is now 30 years old and based on recommendations for half-life refurbishment, it’s time to restore each reactor at the plant, so that they can continue to operate safely and effectively for 30 more years. Planning for the Darlington refurbishment project began in 2010 and execution will occur over the next 10 years. It will involve employing and hiring thousands of tradespeople—at its peak Darlington expects to create 11,800 jobs per year.
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…the training is like nowhere else, it’s safer and everyone is organized.
“There’s an insane amount of work to be done—jobs come and go, it’s a revolving door. There’s so much work available here,” says boilermaker apprentice Benjamin Lundrigan. In preparation for the refurbishment, OPG constructed a world-class training facility featuring a full-scale reactor mock-up, warehouse space for equipment and training classrooms. The facility allows staff to practice their refurbishment work tasks, perfect their techniques and perform full “dress rehearsals” using real tools and wearing full protective equipment long before they begin actual work inside the station. “Training in the mock-up facility provides a level of safety to train and know the tools before I move to working on the actual reactors,” Lundrigan says. The training facility offers multiple models including a replica of a Darlington reactor vault. It houses a full-scale, reconfigurable model reactor suitable for tool performance testing and integration for training purposes. “I’ve been in the actual reactor six times. You get to train on the exact mock up, then take what you know to the station and reapply precisely what you’ve learned there. You already know the dangers involved so you stay one step ahead,” says Vella. In October, OPG took the Unit 2 nuclear reactor offline to begin the refurbishment. The three-year (40 month) project will be the first of four such outages as they refurbish the plant’s four units over the next decade. During this period, OPG will remove, replace and repair critical components in each reactor.
“I perform the re-tube; I cut, remove and install the uranium tubes that are inside the reactor—I will get to go down in the reactor vault and see things that people would never get to see in their lifetime,” adds Lundrigan. Vast safety systems are in place to protect workers inside nuclear facilities like Darlington. “It’s a lot different than anywhere else I’ve worked. I spend a lot of time learning about plant safety. Emergency roles are explained thoroughly, they specifically lay out what you need to do,” describes certified sheet metal worker, Daniel Rapien. Radiation protection is based on the basic principles of time (reduce the amount of time employees are exposed to radiation), distance (increase the distance between the worker and the radiation source to reduce exposure) and shielding (use barriers, such as lead or concrete between workers and the source of radiation) to keep employees safe from exposure. “So many people check my work at each stage, if I made a mistake it would definitely be found,” says Laura Neilson, steamfitter apprentice and second generation worker at Darlington. Her mother was a ‘green person’ (radiation protection technician) who now teaches at the training facility.
Benjamin Lundrigan, Darlington Station's boilermaker apprentice.
DARLINGTON REFURBISHMENT PROJECT BY THE NUMBERS • 20% of Ontario’s power is generated by Darlington • Plant employs average of 14,200 per year • Increase jobs by an average of 8,800 per year during the project • Project will bring a $89.9 billion boost to Ontario’s GDP
To successfully refurbish Darlington, certified skilled tradespeople such as millwrights, sheet metal workers, steamfitters, boilermakers and electricians will be required—all of which are compulsory trades, with the exception of boilermakers and millwrights. FOR MORE INFORMATION on the Darlington refurbishment project, go to www.opg.com/ darlingtonrefurb
Rene Vella, Darlington Station's electrical apprentice.
DIP IN APPRENTICESHIP NUMBERS CALLS FOR INDUSTRY CHANGES A student learns pasta making with professor Ryan Whibbs (right) at George Brown's Chef School.
RYAN WHIBBS Chef & Professor, George Brown College
ntario’s culinary industry is feeling the heat. Over the last few years, enrollment in apprenticeship programs has dwindled and some chefs, especially those outside of larger urban areas, are saying that if problems aren’t addressed soon, it will only get worse. Professional chefs in both the commercial and institutional sectors and educators alike say there are plenty of reasons for the decline in numbers: lack of engagement by employers, low starting wages, and a high cost of living. However, one of
the biggest issues might be a lack of information about the types of opportunities that exist within the culinary trades, like the many career pathways the trade enables. “Educating the public about skilled trades opportunities is huge, starting with high schools,” says Tracy Jones, Fanshawe College’s institutional cook program coordinator. Jones, along with a group of educators throughout the province, has been working with the Ontario College of Trades’ standards department to revise
P H OTO G R A P H Y B Y K R I S C A E TA N O
…we talk about developing strategies to identify the types of places you want to work at and why.
Students learn the fundamentals of pasta at George Brown's Chef School.
Apprentices Brabh Deol, Dylan Gow, and Katrina Gall with Chef Tom Phuong (second from the right) at Toronto's Fairmont Royal York Hotel.
the curriculum for the trades of cook and assistant cook, which is in the process of becoming harmonized with the culinary management diploma program. Tom Phuong, banquet chef at the Fairmont Royal York Hotel in Toronto and a member of the College’s chef-cook trade board, agrees that the industry is ripe for change. Issues like the rise of the quick service restaurant industry and the unrealistic expectations of young chefs need to be addressed, says Phuong. “Don’t expect success overnight,” says Phuong. “It takes about a decade and sometimes longer to become a good chef.” Ryan Whibbs, a Toronto chef and professor is currently working to tackle those industry issues. Whibbs, along with other program designers, recently unveiled the school’s bachelor of commerce culinary management four-year degree. Whibbs started his career as an apprentice and then went to university where he earned a PhD in food history. He taught in the cook apprenticeship program and the chef training program in various schools
and now teaches in the culinary management program at George Brown’s Chef School. Whibbs’ journey is an example of the types of pathways an apprentice in the cook trade can take. “We run leadership and preparation courses where we talk about developing strategies to identify the types of places you want to work at and why,” he says. Whibbs says that some of the solutions to the current shortage lie in employers providing on-the-job training, professional development opportunities and benefit packages for their employees. He also acknowledges that the situation outside of large urban areas is much grimmer. “Trained people make a huge difference to your bottom line,” says Anthony Bevan, chef and coordinator for culinary programs at Georgian College in Owen Sound. “Not only now do we have people not signing up for cook apprenticeship, we’ve got good people leaving the industry and they’re looking for alternate careers.” He says that the tourism industry outside of large urban areas has suffered due to
Apprentice Katrina Gall in Fairmont Royal York's kitchen.
• The combined 415A Cook and 415B Assistant Cook Training Standard Look Book will be published in January (this replaces 415B Schedule of Training Assistant Cook). • The Standard is now aligned with the knowledge and key competencies in the 2015 National Occupational Analysis (NOA) for the trade of Cook. • Visit collegeoftrades.ca for more information.
the shortage of trained cooks and chefs. “There’s always going to be a need for fast food restaurants, but if you’re trying to develop a quality tourism industry you need to have restaurants that showcase the local fare and local flavour,” he says. “That’s the issue now, if you can’t get staff, you won’t be able to do that.” Bevan says that in the often-fragmented culinary industry, it can be difficult to move an issue forward due to competing interests, but no matter the difficulties, most chefs agree this is a good time to re-evaluate training, apprenticeship and promotion of the culinary trades.
EXAM PREP: STUDY RESOURCES, ADVICE & TIPS College's guide to ace your C of Q exam
E • First, schedule the exam through the Ministry of Advanced Education and Skills Development. No one is admitted to write the C of Q exam without a scheduled time. • Arrive 15 minutes before your scheduled exam time. You must bring one piece of government-issued photo ID. If you have been approved for special accommodations, such as a reader or interpreter, you are responsible for making sure this person has been approved by the Ministry and that they are available at your scheduled exam time. • Pencils, calculators, code books and dictionaries will be provided at the exam site. If you require a dictionary, you must contact the exam centre before your exam day to confirm there is a dictionary available in the language you require. For more information, visit tcu.gov.on.ca.
xam time can make one’s head spin, palms sweat and bring on the greatest of fears.
or to continue being a member. It can even affect his or her ability to work in a trade.
But thankfully, the College has many exam preparation resources and tips. For those planning to work in one of the 83 trades in Ontario that offer a Certificate of Qualification (C of Q), including auto body repairer, cook or plumber, writing and passing the C of Q exam is a requirement.
In addition, certain forms of cheating or exam misconduct are considered an offence under the Ontario College of Trades and Apprenticeship Act, 2009, which could lead to a charge that will be heard in provincial offences court. An individual found guilty could face a maximum fine of $10,000.
The College establishes apprenticeship programs, including the development of exams. The purpose of the C of Q is to test an individual’s knowledge of both the technical and theoretical elements of the trade, and individuals must pass with 70 per cent or higher to become certified in their trade.
Just this year, three individuals were found guilty of misconduct while writing the C of Q exam. The monetary charges ranged from $1,000 to $3,000, plus a victim fine surcharge fee. One of the three charges also resulted in a two-year probation order.
Above all, it pays to follow the rules. All exam sessions are monitored closely by Ministry of Advanced Education and Skills Development exam supervisors to safeguard against any compromise of the exam.
The College’s Ontario Exam Preparation Guide contains information on study plans, exam day tips and requirements, self-assessment checklists, getting your results and more. Find it at: collegeoftrades.ca/resources/exam-process.
If any inappropriate behaviour during the exam is detected, including any form of cheating or exam misconduct, it may affect an individual’s eligibility to become a member of the College
For a list of trades in Ontario that require a C of Q and a step-by-step guide to prepare for and schedule an exam, visit collegeoftrades.ca/resources/exam-process.
The College’s team of dedicated client services consultants receives NEARLY 300,000 TRADE-RELATED QUESTIONS PER YEAR from members, potential apprentices and out-of-province workers. The TOP THREE THEMES client services consultants address on a regular basis are APPRENTICESHIPS, the TRADE EQUIVALENCY ASSESSMENT process, and EXAMS.
How do I become an apprentice? “To become an apprentice, you must find an employer or sponsor who is willing to train you. To get started, register at the Ontario College of Trades’ job board, HireWithConfidence.ca, post a resume and begin searching for employers and sponsors looking to hire. Other search resources include Employment Ontario and Job Bank. Also, visit the College’s apprentice-dedicated website EarnWhileYouLearn.ca for trade fact sheets and more information on the steps to apprenticeship.” • Monica
How long does it take to receive my exam results?
P H OTO G R A P H S B Y A L A N J O S O N
Who should use TEA? “TEA is a process used to assess a candidate’s skills and experience from anywhere in the world, against an apprenticeship program in Ontario. TEA is used for Red Seal holders, tradespeople from Ontario, other provinces and countries, military personnel and employers who have a QL5 proficiency plus a corporal rank in one of nine specific trades or those who have the skills and experience which match one of Ontario’s apprenticeship programs.” • Ngaatendwe
“Results are accessible by logging into your College member portal two to three weeks after writing the exam. Once the exams are uploaded, you will be notified by email to log in and review the results. In addition, results are mailed to you within two to three weeks of writing your exam. To ensure timely delivery, please make sure you’re providing a complete and accurate address when you make your initial payment for the exam.” • Rahul
LEGISLATIVE AMENDMENTS MADE TO ONTARIO COLLEGE OF TRADES & APPRENTICESHIP ACT
COLLEGE U P D AT E S
On Dec. 8, the Ontario Legislature passed amendments to the Ontario College of Trades and Apprenticeship Act, 2009 (OCTAA) that will enhance the College’s role in keeping Ontarians safe, with an increased focus on risk of harm and consumer protection. Responsibility for compliance and enforcement remains with the College and our role in ensuring the safety of the public and skilled trades professionals will be unchanged through our enforcement and compliance efforts.
As the College moves forward with implementing these changes, there will be continued consultations with members and stakeholders. Results from these discussions will be incorporated to further strengthen the College’s mandate to regulate and promote the skilled trades and to protect the public interest. For more information on key aspects of what the College will be working on, as prescribed in the recently approved legislation visit collegeoftrades.ca. To read the amendments to OCTAA contained in Bill 70, visit www.ontla. on.ca/bills/bills-files/41_Parliament/ Session2/b070ra.pdf.
Workplace violence and harassment As of Sept. 8, 2016, employers have additional duties with respect to workplace harassment, including a requirement to appropriately investigate workplace harassment incidents and complaints. New resources are available to assist employers and workers with the workplace harassment requirements under the Occupational Health and Safety Act. For more information, please visit labour.gov.on.ca. Updated training standards available on the College’s website • General Machinist Training Standard (published Sept. 23, 2016) • Baker and Baker-Pattisiere Training Standard (published October 28, 2016) • Powered Lift Truck Technician Training Standard (published October 28, 2016) Promoting Diversity in the Trades Recently, the College participated in a MediaPlanet campaign that ran in the Toronto Metro Newspaper to promote and celebrate women in the trades. Members Kathy Choquette, electrician and Brandi Ferenc, HVAC mechanic, told their stories while encouraging more young women to take up the tools. Check out Kathy and Brandi’s stories on the College’s YouTube channel.
ANNUAL MEETING OF MEMBERS The 4th Annual Meeting of Members (AMM) is moving from downtown Toronto to London, Ontario for 2017. Members are invited to join the College on Monday, June 12th from 7-8PM in London. More details and specifics will be posted online and in the spring issue of Trades Today.
Decision & Order
The Discipline Committee is an independent adjudicative tribunal of the Ontario College of Trades which holds public hearings to review allegations of professional misconduct or incompetence against members of the College in a manner that is fair, transparent and in the public interest. Sajjad Butt (Member No. 13241812 - Automotive Service Technician) of Toronto, Ont. was found to have engaged in professional misconduct in that: a) he signed or issued, in his capacity as a member of the College, a document that he knew or ought to have known contained a false, improper or misleading statement; b) he was found guilty of contravening a law, the contravention of which
OUT + ABOUT is relevant to his suitability to hold a certificate of qualification or statement of membership; c) he failed to maintain the standards of a trade; and d) he acted or failed to act, in respect to the practice of a trade, in a manner that, having regard to all the circumstances, would reasonably be regarded by members as disgraceful, dishonourable or unprofessional. By Order dated Sept. 14, 2016, a panel of the Discipline Committee: 1. ordered the member to pay a $1,000 fine; 2. suspended the member’s Certificate of Qualification for two weeks; 3. reprimanded the member and ordered that the fact of the reprimand be recorded on the Public Register of the College for one year; 4. ordered that the panel’s finding be published on the College’s website and in the official publication of the College, including the name of the member, and his business name and address (Discount Auto Service, 2486 Dundas St. West, Toronto, M6P 1W9); and 5. ordered the member to pay costs to the College in the amount of $3,400. Daniel T. Tardy (Member No. 13226399 - Plumber) of St. Catharines, Ont., was found to have engaged in professional misconduct in that:
a) he knowingly provided false information or documents to the College or any other person with respect to his trade qualifications; b) he signed or issued, in his capacity as a member of the College, a document that he knew or ought to have known contained a false, improper or misleading statement; c) he acted or failed to act, in respect to the practice of a trade, in a manner that, having regard to all the circumstances, would reasonably be regarded by members as disgraceful, dishonourable or unprofessional; and d) he engaged in fraudulent conduct. By Order dated Oct. 25, 2016, a panel of the Discipline Committee: 1. reprimanded the member and ordered that the fact of the reprimand be recorded on the Public Register of the College for one year;
1. Kathy Choquette, electrician construction and maintenance, on the set of the College’s new Women in Trades video.
2. directed the Registrar to revoke the member’s Certificate of Qualification in the trade of Steamfitter; 3. ordered the member to pay a $1,000 fine; 4. ordered the member to pay costs to the College in the amount of $2,000; and 5. ordered that the panel’s finding be published in summary on the College’s website and in the official publication of the College.
2. Brandi Ferenc, refrigeration and air conditioning mechanic, on the set of the College's new Women in Trades video. 3. David Tsubouchi, College’s registrar and CEO, with Mark Cherney, IBEW’s business manager and financial secretary, at the Niagara Economic Summit. 4. Tyler Charlebois, College's marketing manager, speaking at a Skills for Change event in Toronto.
Trades Today Winter 2016 Volume 3, Edition 4