The Art of Noticing
As a coach, I’m sure you’re interacting with people all the time. Though let me ask you a question, do you actually notice people? I believe that many coaches, do just that, they just coach and that’s it. What I mean by this is that a lot of coaches just observe, meaning they register mentally what their clients are saying, though only with a view to respond to it. Whereas when you notice, you become conscious of that person by seeing, hearing and feeling them. In coaching, we call that "presence". Without presence, you'll miss what matters most to your clients. Though when you apply it, the keys to guiding your clients to find the answers they are looking for, are revealed.
With so much happening all around us and so much information to process, it’s hard to notice everything, right? This was perfectly highlighted in the 1999 study by cognitive psychologists Daniel Simons and Christopher Chabris, who demonstrated how people can focus so hard on something that they become blind to the unexpected, even when staring right at it. In the video people were asked to focus on a video of people passing basketballs to each and to count how many passes were made. What was interesting is that about half of watchers missed a person in a gorilla suit walking in and out of the scene thumping its chest.
Simons and Chabris called this "inattentional blindness," showing that it can become easy to miss details when we’re not looking for them. Noticing comes down to two things. The first is having a high level of emotional intelligence. The term “Emotional Intelligence” was coined by American Psychologists Peter Salovey and John D in 1990 describing it as "a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action". Emotional Intelligence was popularised through the book of the same name, written by science writer for the New York Times, Daniel Goleman.
Published on Apr 1, 2017
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